★ 5

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★ 5

Greatly relaxing sauna and swimming pools in and outside with nice workout room and various activity rooms. Friendly staff, clean surroundings and prepared convenience items. For years have my family and neighbors been enjoying this lovely place

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★ 1

I’m confused at the poor quality of this YMCA facility in comparison to all the other ones nearby? The downtown, Brentwood, green hills, and Bellevue are all much newer/updated. Are there plans to renovate this facility? Is it because there is the Lifetime fitness here? Either way I don’t think it’s worth the cost of this old outdated Y.

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★ 5

People are friendly, convenient hours of operation, good selection of exercise equipment, lots of additional programs and services available

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★ 5

I love the facility. The staff is always helpful and friendly. The gym floor has good equipment and less crowded compared to other similar places in Franklin-Brentwood area.

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★ 5

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★ 5

Great atmosphere, unique and exceptional personal training, wonderful facility.

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★ 5

I love cardio classes, weightlifting classes, and the weight room.

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★ 5

We love our experience at the Franklin YMCA! The staff is friendly and helpful, the facility is clean and orderly, and we can always find a parking spot. :)

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★ 5

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★ 5

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★ 5

I relocated in December of 2024. I left longtime friends behind. I have discovered many friendly faces at the Franklin Y. I never felt like a stranger. It started with a very nice young man that wrote up my membership and explained my need to know. I have been there for over 6 months and I am still meeting new nice people.

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★ 5

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★ 1

My husband joined this gym and cancelled last November . He received a confirmation email of his cancellation and did not notice at the bottom it said to finalize to come in person and sign something. For 7 months they charged us until we realized and did not refund a single month, or offer to extend his membership for any amount of time to make up for paying for nothing for 7 months. The customer service and manager was very unfriendly and unhelpful.

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★ 5

Cozy & great staff & yummy coffee & wonderful machines

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★ 5

pleasant family focused exercise environment

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★ 5

It was great there, the atmosphere was great and i had a good time. They had tons of different things to do like swimming, bodybuilding, kid sport teams etc... they even served free coffee! it was a bit pricey though. But it was definitely worth it. the place was very clean sand the staff was really helpful.

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★ 4

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★ 5

Love the Y Play for the kids getting some social interaction while mom and dad get a workout. Also great pool!

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★ 5

This is a nice, well-equipped gym with friendly staff.

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★ 5

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★ 5

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★ 5

Franklin Y is a great facility. Full service with indoor and outdoor pools, numerous classes throughout the day, a well equipped gym floor and an indoor track. The place is maintained immaculately. The staff is friendly and helpful. It also represents great value for money. I couldn’t recommend this place more highly.

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★ 5

Excellent Staff Cooperation for Senior individuals including Circut training , pool and scheduled senior events.

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★ 5

Clean, well maintained and friendly folks! A+

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★ 5

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★ 5

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★ 4

Seems like a reasonable price - just an outdated building. The organization should look into a large revamp and increase the subscription cost slightly. Huge potential to directly compete with LifeTime. Better bathrooms/showers, hot tub expansion, sauna expansion, built in lock lockers, and an in house towel service would be great. For $59/month though it's reasonable in its current state.

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★ 5

best place

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★ 5

So so great they have all the thing u need and they get ur body fit ok.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love the feeling of community and inclusion at the Y. From the second you walk in, you are greeted with a warm smile. The staff and patrons are friendly, everyone seems to have a good attitude. When I workout I don't feel like I am being judged- everybody is there, working at their own pace. And my favorite reward for going to the gym is the free cup of coffee when I leave!

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★ 4

I’ve worked out here for about seven years and had a great experience.

Pros: Staff is very friendly. They have a basketball court with predictable hours/schedules. They have all the machines and free weights I ever need. Outdoor pool is great for kids.

Cons: Small basketball court. Not a full 3 pt line all the way around, short half courts. It’s better for shooting around and drills than actual games. Gets very crowded quickly.
At times problems can stay for a while (torn basketball nets, water leak, etc).
Facilities are not new or fancy. If you’re looking for a super modern gym with fancy finishes and brand new equipment, this isn’t your place. But if you’re looking for a reasonably priced gym with well functioning and well maintained equipment, this is perfect.

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★ 5

The Franklin Y has been a great destination for me. My personal training experience has been top notch..both enjoyable and beneficial. The facilities and class offerings are second to none!

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★ 5

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★ 5

Very clean.

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★ 5

Such a great place to go- lots of things to do with others and the classes are great for all ages!!

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★ 5

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★ 5

Josh is a great personal trainer!

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★ 5

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★ 5

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★ 5

I love the classes! The equipment in the cardio and weights area is great! The staff are friendly and helpful. I like to work out in the evenings and the hours of operation are a good fit for me. The facilities are clean and well maintained.

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★ 5

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★ 5

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★ 5

Great gym, friendly and helpful staff

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★ 3

It's reasonably priced, and you get what you pay for. I mainly joined for access to a pool for off-season lap swimming. The pool is open limited hours, not all regular hours when the facility is open. Sometimes there are unannounced closures due to short staffing. I understand there are plans to hire more staff, but it's been this way for the few months since I joined. I was also surprised to learn that the indoor pool also closes for lightning, which is not ideal when a thunderstorm rolls in just as the pool is scheduled to open. So I find it practical to keep extra workout clothes in my car in case lap swimming is unexpectedly unavailable, and plans must change. It's a nice pool when it's open. The sauna and steam rooms are crowded, but kept hot. The fitness floor equipment is old, but works. The staff are very personable and down to earth, a positive. There's complimentary coffee for members, which is convenient.

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★ 5

Все отлично. Чисто. Бассейн внутри имеет только 3 дорожки. Немного маловато. Отличная сауна. Приятный персонал.

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★ 5

We love the Franklin YMCA! The staff is always friendly and helpful and it has a lap pool and kids pool and great amenities. The weight room is adequate and has plenty of space, weights and squat racks.

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★ 5

Clean facility and friendly people.

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★ 5

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★ 5

Nice facility with multiple pools, saunas, whirl pool, large workout area with machines and free weights. Lots of cardio equipment, two studios for yoga, aerobics etc. Small basketball court with a running track above it. Also has a kids area with counselors to watch over the little ones while you sweat!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Usually we go to the Brentwood YMCA but today we decided to try the Franklin location. It’s closer to our house and we were hoping to make this our primary location.

As we were leaving, I decided to ask the women at the front desk, named Diane what the hours of the pool were. She stared at me for about 10 seconds and then said “the hours are posted at the pool.” I looked at her and said “well I’m here at the front desk & figured you’d maybe know the answer.” She dug through a bunch of papers and eventually told me the hours. I had my 4 year old son with me and if I walked back to the pool, it would encourage him to want to play more. Point being, she had zero customer service, was incredibly rude and not helpful. When we first walked in, I signed my son up for swimming lessons at this location but I will NOT be returning to workout here. I explained to her that I’ve never been to this location & apologized for troubling her. I get that everyone has bad days but treating guests so poorly is hurtful & unprofessional.

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★ 1

I have to one star. I am in town visiting family and went to get a day pass so I could lift while in town. I often use the local Y's when I trave. Franklin Y would not issue a day pass. They said they are following COVID protocol . COVID has been over for years. If they were following protocol where are your masks. Extremely dissapointed in the poor management of this location.

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★ 5

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★ 5

Great gym, friendly staff. Having childcare available was extremely helpful

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★ 5

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★ 5

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★ 5

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★ 5

The facility is clean, and staff is friendly. But what has really stood out to us in our first month of membership is the childcare! They’ve handled significant separation anxiety with our toddler beautifully and have been so patient, positive, and kind while she continues to adjust.

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★ 5

Sam is incredibly knowledgeable and supportive as a personal trainer. She takes the time to ensure your form is perfect, which has greatly enhanced my workouts. Training with her has been an enjoyable and rewarding experience.

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★ 5

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★ 4

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★ 5

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★ 2

Franklin Ymca is one of the best Ymca I’ve gone to great people and workers
We have been playing basketball with no net on one end of court for four weeks now
We’ve offered repeatedly to fix it and work with them but the managers that have net in house would not work with us to get it fixed

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★ 5

The Frankin Y is a wonderful place. The morning greeter is so warm and friendly... even at 5:30 am, lol.The facility is so clean. I love love love all the scriptures, and quotes.Emily does a great job with the cycling class. I'm looking forward to making the Y part of my daily routine. Thank you for making the Y such a special place.

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★ 5

Everything! Many hard working lifeguards ensure that the pool area is both safe and clean. Swim lessons (both group and private) ensure focused education with an emphasis on aquatic safety, provided by knowledgeable and patient instructors. The team in the membership office is knowledgeable, engaging, and fun to be around. You know anyone rocking the YMCA blue shirt is going to do everything they can to give you the best experience. The overall environment at this facility is positive, encouraging, and accepting.

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★ 5

The Franklin Family YMCA is my Happy Place!

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★ 5

I couldn't believe how welcoming the teachers and seniors, in the AOA classes, are. They stop and help you, make room for new comers. It's just wonderful!

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★ 4

Helpful staff! Nice ambiance, lots of choices!

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★ 5

The staff is friendly and knowledgeable, and that heated pool is a wonderful for stiff joints and bad backs!

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★ 5

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★ 5

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★ 5

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★ 5

Love all of the classes offered and the childcare! My kiddos always love going to the gym with me!

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★ 5

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★ 5

the Franklin YMCA has the best classes staff and members😇

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★ 1

Adult Shower stall are filthy. AND lots of dudes were nasty. Clean up after yourself since your mamas were not there.
No more tea bags. Hot coffee ☕️ mostly cold old OR empty pots. Staff just sat and chit chatting.

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★ 5

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★ 5

I love this location! I started taking classes here a few months ago and I'm really enjoying it

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★ 5

For a smaller sized gym, I was blown away with how many classes they offer! And every single class I’ve tried in the last month… At least 25… Were above and beyond my expectations.

The teachers are absolutely excellent, and they do the perfect amount of challenge, but not over the top, where you feel behind!

It’s also a great place for families to hang out! I can’t tell you how many times my boys played basketball with dad and all the kids love going into the workout room, where they have used the stair climber, treadmill, and weights! I want my kids, healthy and the YMCA is helping me get them on the right track!

Last, but not least, I absolutely love their sauna, steam room, and hot tub. I’m in there at least 30 minutes every time I get done working out! My skin is clearing up, toxins are being released, and I also have really neat conversations with the people I’ve met!

My fifth grade daughter also started the martial arts class on Wednesday nights and loves it!

Great job YMCA staff for creating an environment that is helping our family bond closer and become healthier!

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★ 5

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★ 5

Awesome Gym and Awesome staff. Facility is very clean.

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★ 5

Great customer service. Super clean facility. Nice pool, hot tub, sauna and steam room. Great workout equipment. Plenty of parking. Very nice place to take my family.

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★ 5

Great people and a large variety of classes.

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★ 5

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★ 3

My kids had a great experience with their swim lesson and the facilities are nice. However the YMCA registration process for classes is really frustrating. Swim classes are always either waitlisted or not open for registration yet. But no info on when registration opens on the site. After their last swim lesson, we asked the front desk when to register for the next round and three different people didn’t know. All they knew was next round of lessons begins 12/2. I checked that same day and registration wasn’t open. Checked today and it’s now waitlisted. I got one kid in as she’s progressed to the next level. And the second kid is on a waitlist. It’s a really weird and frustrating system that really doesn’t allow for continuation of instruction. I’d much rather pay a month fee to YMCA for ongoing swim lessons without interruption vs playing check the registration page every day.

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★ 5

Great facility. Well run and maintained. Incredibly nice people working there.

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★ 5

Great facility, nice update, very friendly staff.

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★ 5

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★ 5

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★ 5

Hospitality, helpful, professional, and super friendly

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★ 2

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★ 5

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★ 5

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★ 5

It is clean and the staff is friendly

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★ 5

Amazing place to workout, work while your child is cared for. The staff and instructors are super friendly and welcoming.

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★ 5

I’ve been so impressed with the classes, instructors and variety offered. I can always find great classes that fit my schedule!

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★ 5

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★ 5

Awesome place. Better than any Gym around. Aquatics are tip top for exercise & all around conditioning of the joints & flexibility of the body. Helps with all kinds of bone problems as well. No gym comes even close to what the YMCA offers.

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★ 5

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★ 5

Useful for you and your family

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★ 5

Franklin Y is a wonderful place to workout and to socialize. I look forward to the experience three times a week. Love the instructors …..Cheryl, Beth, Leslie,Lynn, and Blanca. All top notch and professional.

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★ 5

Friendly and welcoming place! Opportunity to get the excercise in the pool with others who want to feel better and experience a better quality of life, that's true for me at my age, with chronic pain. The instructor is helpful and allows me to go at my own pace! Overall uplifting environment for body and soul! I am so happy I joined the Y recently! In the few times I've been I always leave encouraged and have a mind to keep on going! It gives me hope. Doing this together as a group is very motivating for me! Being with others with the same goals inspires me to keep coming back!

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★ 5

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★ 4

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★ 1

The worst one in middle tn for sure.

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★ 5

Love the Y!!

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★ 5

Get yourself to the Franklin YMCA! It’s got all the things you need from a gym, and the best community around!

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★ 5

Great place
Got my membership started and there isn't any contract. Love the amount of equipment and accessibility.

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★ 5

The Franklin Family YMCA is a wonderful and friendly place to workout and meet great people. Everyone is so helpful and personable.

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★ 5

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★ 5

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★ 5

Good gym, no complaints. The pool was closed, however.

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★ 5

Great place to bring your kids

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★ 1

So I called to see if I could get a day pass to try out the gym since I have never been to this location and was thinking of joining. I was told a guest pass can only be used if coming with an existing member. I then inquired how much the guest fee would be to try out the gym, was told they don't do that, you either have to join or come with an existing member. What an egregious process.

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★ 5

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★ 5

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★ 5

The instructors are fun, knowledgeable, and lead awesome classes. They also offer a plethora of class types that accommodate the 9-5 work schedule. It's a great place to enjoy a workout in the company of other motivated individuals.

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★ 1

My name is John Smith III and I’ve been going to the YMCA since I was a kid with my friends. The Y was always great place to enjoy everyone of all races and cultures. But what I experienced at this location after working out there for a couple months was one of the worst racial experiences in my life. After my workout one day in the summer time I was at the water fountain waiting in line and the older man in front of me started small talk about how hot is was outside and how he didn’t know how the slaves were able to work in this weather. As a black man I’ve had all types of crazy comments and i try not to be sensitive especially given the age gap between me and this man. But then he went on to ask me were my grandparents slaves. And I replied saying I do not want to speak about that. People were nearby but nobody said anything. Then I realized what I felt all along.. I did not belong at this location. I’ve had some very pleasant interactions at this location and the Y as an organization my sister was an employee at the Y but as black person I encourage black people to be careful and watch your children at this location. There is a lot of older people that are still surprised that FREE black people workout alongside them in Franklin,Tn in the 21st century

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★ 5

Fantastic gym.

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★ 5

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★ 5

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★ 5

Facilities are clean with friendly staff, amazing classes, and great equipment.

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★ 5

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★ 5

Just joined and the process was very easy with friendly staff.

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★ 5

Great classes and all staff are so friendly. I love how well the classes are organized. Audrea, Kathleen, Colleen, Beth, and Andrea are awesome instructors. They are the reason I keep coming back.

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★ 5

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★ 5

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★ 5

Very helpful and lots of class options.

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★ 5

Very friendly staff

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★ 4

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★ 5

I’m there every day with my beautiful wife. We love this gym, we’ve gotten more fit and for myself at 51, my wife at 44, we love working out because the energy of the staff and other members is always positive. We’ve been going there every day for over 5 plus years and been deemed a “power couple” by staff. Lol. I guess because we love slinging iron and rarely miss a day, it’s our lifestyle and how we love to start the day. We also never feared the “Rona” because of our fitness levels, so when we got the “Delta”, we got through it relatively easy and symptom free in less than a week. Never wore masks, never took the “jab”. (Wasn’t about to put a trial vax in me when rona had a 99.7% survival rate for us) I’m now deadlifting 550 lbs and my wife can do 5 clean pull ups (real ones, most men can’t do that) and she bench presses145 lbs, yes, I’m a blessed man! Drew (GM) runs a tight ship and why we love our hometown Y gym and highly recommend joining if you’re considering, you can’t go wrong. I’ve seen some reviews complaining about price, I ask you this, what’s your health worth? Pay now or pay later. Hey, a singles membership at Lifetime can run around $200 a month, have at it, more room for me here. Sincerely, Larry n Carla Wiz

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★ 4

Water classes on time. Good atmosphere.

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★ 5

I think it's the best place to get a workout and have family fun. Plenty to do here and plenty of good people to meet. Join!

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★ 5

Spacious and clean facilities. Friendly and helpful members and staff.

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★ 5

Great people and staff, very friendly, kind and respectful to members.
Very Clean Facility and Amenities are comparable to private high end clubs, better in so many ways, then the Williamson County Park and Recreation Facilities.

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★ 5

I’m th're ev'ry day with mine own quite quaint jointress. We loveth this gym, we’ve gotten m're fiteth and f'r myself at 51, mine own jointress at 44, we loveth w'rking out because the en'rgy of the staff and oth'r memb'rs is at each moment positive. We’ve been going th're ev'ry day f'r ov'r 5 plus years and been deem'd a “pow'r couple” by staff. Lol. I guesseth because we loveth slinging iron and rarely misseth a day, it’s our lifestyle and how we loveth to starteth the day. We eke nev'r fear'd the “rona” because of our fitness levels, so at which hour we did get the “delta”, we did get through t relatively easy and symptom free in less than a week. Nev'r w're masks, nev'r tooketh the “jab”. (wasn’t about to putteth a trial vax in me at which hour rona hadst a 99. 7% survival rateth f'r us) i’m anon deadlifting 550 lbs and mine own jointress can doth 5 crisp pulleth ups (real ones, most men can’t doth yond) and the lady bench presses145 lbs, aye, i’m a did bless sir! hath drawn (gm) runs a tight ship and wherefore we loveth our hometown y gym and highly recommendeth joining if 't be true you’re consid'ring, thee can’t wend wrong. I’ve seen some reviews complaining about price, i asketh thee this, what’s thy health w'rth? payeth anon 'r payeth lat'r. Ho, a singles memb'rship at lifetime can runneth 'round $200 a month, has't at t, m're cubiculo f'r me h're. Sinc'rely, and with all love Sir Emmett

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★ 5

People at the YMCA are always friendly and helpful

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★ 5

Highly recommend this facility. Friendly staff, clean, and good variety of workout equipment.

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★ 5

Friendly staff, clean atmosphere, lots of activities

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★ 5

Audria who is our fitness instructor is patient, but also offers super intensive classes for all fitness levels. She's Amazing! So is the YMCA and the entire Y family.

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★ 5

The facility here is nice for the price. The staff is always very friendly. I also enjoy the classes.

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★ 5

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★ 5

Mike boot camp really amazing , enjoyed his classes and he is wonderful coach. Feeling healthy and athletic when I join his classes. Amazing staff!

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★ 5

Great environment for the whole family

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Everyone is friendly, the general community just feels considerate and helpful. I love the resources available, particularly the diversity in classes and having access to a pool year-round.

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★ 5

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★ 5

Friendly people, great classes and thoughtfully planned during the day, and the COFFEE BAR is awesome (and free!)

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★ 5

Have been a member for close to 20 years. They offer a nice variety of fitness options, safe, clean & friendly facility. Trained staffing and plenty of program options. Good place to be

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★ 5

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★ 5

Always TopNotch❗️Clean, Wonderful staff, and great equipment‼️

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★ 5

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★ 2

Front desk staff is rude and not ver welcoming. Cancelling membership to find a gym where I don’t feel so judged. Thanks

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★ 5

I always love coming to the Y. It's my home away from home!

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★ 5

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★ 4

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★ 5

I really like my YMCA. It is very clean and always feels fresh. They are really on top of the COVID protocols. Parking is never an issue and it isn't overrun with unsupervised kids.

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★ 4

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★ 5

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★ 5

Very pleasant visit. Staff extremely helpful and friendly.

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★ 5

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★ 5

I love going to the Franklin YMCA. People are so very friendly and helpful and all the scriptures on the wall encourage me so much in my life!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

We love the Franklin YMCA.

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★ 5

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★ 5

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★ 2

The facility is great, the people is pretty friendly and the location is good. Furthermore, the moto of this YMCA should be: "pay a lot, workout a little" or "we always have a reason to be close". I pay almost one hundred dollars for my membership, (me and my wife) and every time I want to get into the steam room or sauna it appears that is always close. The hours are pretty short, especially on the weekends. I know is just not me, a lot of people is overpaying for a service that we are barely getting.

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★ 5

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★ 5

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★ 1

ljjh7ZuIgt5

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★ 5

Great place

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★ 5

Staff were all extremely pleasant and curtious. Very clean and not too crowded.Y play was great, very easy check in and out and my daughter enjoyed it .

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very clean, friendly staff and good equipment

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★ 5

Christina at the Customer Service is very helpful. We rejoined the club today. She explained membership benefits and various programs.

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★ 5

I’ve been a member of the Franklin YMCA for about 15 years. Over that time many of the staff members are still there, and all of the new ones are incredibly supportive, there are great instructors, and so many classes it’s hard to choose from them. I loved Franklin YMCA!

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★ 5

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★ 5

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★ 5

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★ 4

Very nice place for people that want a family friendly community. As well as good membership options. They have everything you need. An overall great community and very welcoming!

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★ 5

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★ 5

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