★ 5

8 months a member and I'm a lot bigger, stronger, and happier. Love this gym... Everyone is respectful and polite, and there's lots of experienced weightlifters and bodybuilders here that are helpful and are glad to share their knowledge. Management and the employees are great too. They're all experienced lifters that will gladly take time to help you... I'm really glad I found this place and I highly recommend it.

Source: Google

★ 2

I'll start with the good, the place has a good selection of equipment and the staff is friendly.
Now for the bad. The place is disgusting, bathrooms dont look like they've been cleaned in months, the hand dryers in both of the bathrooms outside the locker rooms dont work and there's no water coming out of either sink. There's been equipment broken for 2 or 3 months with no sign of it ever getting fixed. The mens locker room is basically flooded everytime I've been there the past month. The sanitization stations stay empty and never refilled and the trashcans full and overflowing.

Its honestly a shame because 2 years ago it wasn't like this but it seems the new management just doesn't care about the place at all.

Source: Google

★ 3

Nice gym, Matthew is really helpful and one of the best employees! He is always helpful and keeping the gym organized and clean for us!

Source: Google

★ 1

Good gym but absolutely disgusting! Please please clean up your gym 🙏

No one working cleans at all. There were beads on the floor of the women’s room for over a week, the men’s room reeks of piss and the toilets overflow every week, the tanning bed has been broken for almost a year, all of the equipment is old, which is fine, but don’t expect them up update anything and god forbid it breaks, it will stay broken for 2 months. The amount of black mold and dust and grime is ridiculous.

Source: Google

★ 1

The daily solicitors outside the gym are incredibly annoying and ruin your day.

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★ 5

The new gym staff is welcoming and greets everyone coming through the door. The equipment/ bathrooms stay pretty clean. The guys working out here are friendly and happy to spot you. Join the Golds community if youre bringing good vibes, otherwise, go to Planet Fitness.

Source: Google

★ 1

I had to move to a new state turns out I was being charged for two gym memberships. I was never told about an early cancellation fee. It just doesn't make sense to make things like cancelling a gym membership unnecessarily hard and the fact that one person is paying two memberships? come on.

Source: Google

★ 5

Great equipment and staff. Every visit is a solid workout, I always find available equipment. Friendly gym goers

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★ 5

Laid back gym just a quick drive from downtown. Staff is great, Matt was great help.

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★ 5

There is not a pool here and there is not a track. Putting this here because Google search said there was. Small gym, basic amenities + sauna.

Source: Google

★ 5

I am not a member at Gold’s Gym, but my car broke down in their parking lot. I asked the manager if he had a screwdriver I could borrow to fix it up, and when I couldn’t, he came out to the car and fixed it himself.

If the staff treat non-members this well, I am very confident in saying that members are in good hands. 🫡

Source: Google

★ 2

Can we get a face lift/upgrade on the equipment!?!

Source: Google

★ 1

Completely unprofessional. The head personal trainer made an entire scene while yelling and cursing at my fiancée and best friend for “training her” he even threatened to call the police and have him removed if he did not leave peacefully.

The two in question regularly work out together sharing tips and providing motivation to one another. No money was ever exchanged in an agreement to train her.

On the day of question, my friend could not work out due to a new tattoo, however he still agreed to come and spend time with my fiancée as was their routine to do so.

The personal trainer came over after 20 minutes of workout time. As he approached he was already yelling and cussing. He then proceeded to accuse my friend of violating the gym guidelines of no outside trainers. Calmly and respectfully my friend attempted to explain the situation. This attempt fell flat as the manager continued to argue and demean the two of them. Ultimately my friend decided to leave peacefully even tho he had broken no rules. My fiancée left at the same time as she was completely embarrassed and bewildered.

I personally came to the gym after hearing this and confronted the head personal trainer. Thru a phony, smug smile he proceeded to lie and explain that my friend and fiancée where lying and were wrong. Claiming he made so such scene and was within his rights to remove my friend from the premises.

Needless to say I will not be going back to this establishment. Key point to take away from this is the rule we were all raised with. “The Golden Rule” treat others as you would like to be treated. If this is how employees treat their patrons, then I stand 100% by the three of our decisions to leave permanently.

Source: Google

★ 1

Very dirty gym

Source: Google

★ 1

If I could give less than one star I would. Customer service definitely isn’t up to par. My girlfriend always complains about the tanning beds, not being fully operational and the cleanliness of the place, don’t even get me started on that👎🏼👎🏼

Source: Google

★ 1

Do not go management is not helpful gym is always dirty you can never get help at night and the tanning bed has 3 bulbs working for the last year or longer. I have a recording of them threatening me with the cops because I’m not scared to speak up so they are actively trying to silence me.

Source: Google

★ 5

Great service, gym was clean and had all needed things

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★ 2

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★ 1

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★ 1

7/4/20/5: @ Owner. Jeffrey contradicted your response and passed me to PTCustomerService - who couldn’t locate/attach an email and were inconsistent. Still no response. Very disappointed in how this was handled.
—
I was a Gold’s Gym member for a few years and had a great experience working out at this facility. The staff were kind and my personal trainer was very knowledgeable and professional throughout my time with him. I have no complaints - they were awesome! However, my personal experience in cancelling an unbeknownst agreement left me frustrated and angry.

Dec-2024, I had an initial consultation for personal training to get past a long weight loss plateau. During this consultation, there was no mention of signing a formal contract, nor was I provided with a physical or digital copy of any agreement to review throughout this consultation. When I signed to authorize the payments for personal training, the computer was turned away from me and not once shown to me. Again, I was under the impression I was authorizing payments for personal training.

Two months later, I tried to cancel and request a refund for personal training for medical reasons. When I texted the individual who signed me up, I was surprised to learn I had allegedly signed a binding agreement that was automated via email to me after the consultation, which I never received. I was texted there would be an early termination fee of 18% of the agreement total, plus any payment due within 30 days, "UNLESS MEDICAL DOCUMENTATION WAS PROVIDED". They then referred my cancellation request to two different email accounts, where I submitted through my Gmail account my medical documentation and requested the agreement along with the original email with the agreement attached that it had been sent with. Note, when I signed up for a basic gym membership, the email address I had on file was an MSN account.

They responded by just sending an attachment of the agreement itself, but the original automated email was never provided. I was then told I would owe over $750, plus that month’s payment, totaling close to $1,000, medical documentation or not.. different than I was originally told & very misleading. Additionally, they said the original automated email was sent to my MSN account and it could not be replicated because it was “automated,” which I found questionable as any email, automated or not, could be found and reproduced. I also noticed the MSN email address (again, the one I had with my basic gym membership) listed in the agreement was incorrect, and I repeatedly asked for clarification on what was up with that, and again, requested a copy of the original automated email with the agreement attached, but my concerns were entirely avoided. Also, I kept stressing that I did not knowingly sign an agreement and if I did, would I have not noticed the incorrect MSN account referenced on there?! After more requests for the original automated email with the agreement attached, their claim changed.. now saying the automated email with the enclosed agreement was NOW sent to the Gmail account I was using to correspond with - a completely different account than what they previously stated. As you can see, this whole interaction had many inconsistencies that contributed to my mistrust of the entire process.

In my personal experience, the cancellation process was extremely frustrating and felt misled. While my trainer was great, the administrative side of things was the opposite. If I could go back, I would not choose to sign up for this program.

Source: Google

★ 5

THIS IS OUR BEST IN NASHVILLE DO NOT MISS A PUMP HERE!

Source: Google

★ 5

They have everything I need from equipment, machines, and drinks. Not to mention super helpful staff. I will become a regular

Source: Google

★ 1

I was going to leave a 5 star review in order to get a free energy drink, until noticing a review from yesterday that brought something to my attention. The plastic thermostat cover in the men's sauna is a major health concern. There's no reason it should even be there. I suggest never placing plastic over hot coals in an enclosed space. Cancer lawsuits might be in your near future..

Source: Google

★ 5

Great workout spot, great sauna, very good workout!

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★ 5

Loved every part of it. Sauna is well maintained. Definitely recommend.

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★ 5

Nice clean gym. Good equipment

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★ 5

Facility is very clean, and lots of equipment to choose from. Excellent place to get a good workout in.

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★ 5

Great gym with great staff and equipment!

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★ 5

Great gym, nice equipment and very clean

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★ 5

Gold’s Gym is the place for everyone—whether you’re a bodybuilder, powerlifter, or just looking to better yourself.
With its recent renovation, the facility is more impressive than ever, offering top-tier equipment and a spacious, open layout that caters to all fitness levels. The staff is friendly, professional, and always ready to help. From the moment you walk in, you’ll feel like you’re home

Source: Google

★ 5

Awesome gym with a wide variety good equipment. Very helpful staff — shoutout to Matt for giving useful lifting advice & being a helpful person all around.

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★ 5

The staff is friendly, and the facility is nice. I love this place!

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★ 5

Heavy weights, good machines, and free weight benches

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★ 5

Equipment is in great shape. Staff is always friendly!

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★ 5

I love golds gym because it has everything I need and want!! I love it!!

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★ 5

Amazing gym with fantastic staff and good vibes

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★ 5

Great gym kept up and clean

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★ 5

Awesome gym & cool staff !!!

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★ 5

super epic staff, great atmosphere, and equipment is in perfect shape! love this place!

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★ 5

Good gym best I have seen . Lots of different weights . Open seven days week.

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★ 5

Great gym . Very friendly . Nice equipment

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★ 5

Love Golds!!! All the equipment I need, so affordable, and everyone is so nice!

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★ 5

Love the environment and machines

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★ 5

Great gym good equipment. Sauna is good and very good staff.

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★ 5

Nice gym, good customer service. Spanish speaking employee helped a lot

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★ 5

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★ 5

It's a great gym and Taylor help me check in. It was all very easy.

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★ 5

Greta gym. Good hours and nice staff.

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★ 5

Amazing Gym with a Great Vibe!

I’ve been going to this gym for a while now, and I can honestly say it’s one of the best in the area. The equipment is always clean and well-maintained, and there’s a wide variety to choose from — perfect for both beginners and experienced lifters.

The staff is super friendly and helpful, always ready to answer questions or offer tips. The overall vibe is positive and motivating, which makes it easy to stay consistent with workouts.

Whether you’re lifting, doing cardio, or just stretching out, you’ll feel comfortable here. Highly recommend to anyone looking to level up their fitness!

Source: Google

★ 5

First time in golds gym and from the start when we entered great front desk, got us signed in quick and lead to a quick and enjoyable work out with all machines being available

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★ 5

Gym was super clean and had every machine you could want or need

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★ 5

I love it here at Gold's Gym, because I have lots of options for weightlifting workouts. It's a great gym for those that are new or getting back into the routine of working out. I highly recommend this gym.

Source: Google

★ 5

Signed up at golds in Bellevue today. Matt and Taylor were so nice and helpful through the process. I look forward to coming here. Great vibes!

Source: Google

★ 5

Great atmosphere, loved visiting!

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★ 5

great equipment love the vibe

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★ 5

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★ 5

It is a really clean gym and the staff is very professional.

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★ 5

great facilities. little old but nothing you can’t work with

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★ 5

Great rates and tons of free weights available!

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★ 5

good gym. equipment good. clean. improvement cleaned thank you

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★ 5

One of the best gyms in the Nashville area!

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★ 5

We love Gold’s Gym! Great facility and staff, definitely recommend. 5/5 stars.

Source: Google

★ 5

Matthew R and Emily Lucas Helped a lot!!

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★ 5

Visited from out of town and the staff and other gymers were really friendly, and helpful. Will definitely visit again!

Source: Google

★ 5

I love Golds Bellevue. The employees are helpful, the gym is always clean, and they have my favorite selection of machines.

Source: Google

★ 5

Great Gym, Great people, for the any level lifter. They’ve never not had a piece of equipment needed for any of the programs I’ve been through. A gym where people actually talk to each other a really legitimate community environment.

Source: Google

★ 5

Great gym for all levels, staff is super nice and always helpful. It stays clean and always a friendly environment. Would recommend!

Source: Google

★ 5

absolutely love the staff and it is super clean. everybody that attends the gym is super friendly, and you never feel out of place. :)

Source: Google

★ 5

Friendly staff who work hard to keep it clean and well maintained. The other patrons make it a very familial and community vibe! Sauna is clean and hot. Equipment is always functional or fixed quickly. Overall, a great environment to call my home gym!

Source: Google

★ 5

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★ 5

This Gym is awesome! All kinds of equipment! Super friendly environment and great staff!

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★ 5

The staff is always kind and helpful I definitely recommend you come check it out!

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★ 5

The staff is always kind and helpful it’s definitely my favorite gym in Nashville I recommend you give this place a shot

Source: Google

★ 5

Great gym with all the essentials. Has plenty of space and they keep the machines in good condition. I recommend all my friends to this location. They’ll treat you right.

Source: Google

★ 5

Been going to Gold’s for over 10 years. It is home! There isn’t a better place to be

Source: Google

★ 5

Matthew was helpful and kind. He gave me a thorough tour of all the equipment and was a great help with explaining the membership prices.

Source: Google

★ 5

Golds gym is a great place to workout. I can come in here and get my workout in with no distractions. Their equipment is top tier and the environment is perfect for what I am looking for!

Source: Google

★ 4

Me gusta que tienen máquinas variadas

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★ 5

Me gusta pero cierran muy temprano me gustan las máquinas que hay y buena música

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★ 5

I’ve been going to the gym for about a year and a half and the equipment and sauna are top notch. Everyone that I’ve met in here are extremely nice and genuine people. I would highly recommend this gym to everyone.

Source: Google

★ 5

I’ve been going to golds for about a year 0 complaints great equipment great staff highly recommend!

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★ 5

I love this gym with all my heart. I love that I can workout how I want to and feel comfortable with it.

Source: Google

★ 5

Very clean and a great atmosphere

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★ 5

I have been in this gym for about 2 years now and I am in love with it! The equipment is extremely nice and the individuals here are beyond animated!

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★ 5

I love this gym, i started going here in 2020. And i can safely say it is the best gym in the area.

Source: Google

★ 5

Now this is the “happiest place on earth“ and if you think other wise your wrong.

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★ 5

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★ 5

Great place to work out friendly front desk employees and plenty of machines to work out with.

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★ 5

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★ 5

Has everything you need

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★ 5

Felt welcomed upon arrival! Came in for a day pass to check out the gym as I am visiting and was greeted by Matt. Felt welcomed from the get go! Thanks Matt!

Source: Google

★ 5

Very friendly gym staff, along with the people here! Best gym in the Bellevue area! 💪🏾

Source: Google

★ 5

Gym has literally everything you need! Good, clean equipment. Good music, plenty of room, even has a very nice sauna.

Source: Google

★ 5

Great staff and facilities! Really upgrading the place, thank you!

Source: Google

★ 5

Excelente maquinaria y ambiente

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★ 5

I highly recommend the gym. Excellent atmosphere and well-organized. The staff is very friendly

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★ 5

Muy buena atención de parte de todo el personal

Source: Google

★ 5

Matt R, Matt K, Matt o is the best crew at golds gym very good hospitality the gym is very clean in neat these guys or amazing!!!

Source: Google

★ 5

Matt was very helpful and welcoming at the front desk. The gym is always kept clean and there are plenty of machines to choose from. Highly recommend even if you’re just a casual gym goer

Source: Google

★ 5

Has every piece of equipment you could ask for and is well-maintained and clean at all times. The staff is friendly and helpful with whatever you need.

Source: Google

★ 5

Exceptional, amazing, great staff, great machines

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★ 5

Great service! Will definitely keep coming back!!

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★ 5

Amazing gym ! Love the equipment !!

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★ 5

Best gym in town by far, Gold’s is always very clean with great equipment, helpful staff, and all the tools for someone just starting to get the hang of everything quickly. I highly recommend giving it a shot, it can get pretty busy at times, but early morning is always perfect for me.

Source: Google

★ 5

The gym is super nice and everyone is friendly. the service from the front desk Matthew R he's bilingual and always willing to help those of us who don't speak English too well

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★ 5

Gold’s Gym has been such a great place! I’ve never been in an environment that’s so motivating! Plus my trainer Charles has been a huge help!!

Source: Google

★ 5

Working tanning bed and sauna. Great equipment and clean locker rooms.

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★ 5

This location is great. My trainer Charles has helped me get down 50 lbs. this place has changed my life. New management and crew. Good people

Source: Google

★ 5

way better than PF or crunch

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★ 5

Great gym great people

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★ 5

Best gym ever! Has a wonderful community! Lots of machines and are very friendly staff members!

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★ 5

Staff is always super nice and helpful. The sauna and recovery room are a cool edition and all equipment is kept in great shape!

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★ 5

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★ 5

Amazing Gym

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★ 3

It's been a couple weeks since I left this review so I thought I'd update it. The biggest problem is the AC in the main part of the building is barely working. It's currently set at 66 and it is 75 degrees in here.

Sidenote to members: please put your weights/handles back. It's really not that hard.

Source: Google

★ 5

Great gym, friendly staff, fair price

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★ 5

Great place to go. Good for the price.

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★ 5

Love this gym

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★ 5

I like this gym bc it has all the equipment needed

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★ 5

Golds is a good gym, lots of machines, nice people and helpful staff. Would recommend!

Source: Google

★ 5

Great atmosphere. Always clean

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★ 5

Been coming here for years! This place has become my 2nd home. Small but personable community, employees & peers have been nothing but sweet 🤍🤍🤍

Source: Google

★ 5

3rd year here now and the sense of community here is unreal. The demographic is diverse but all share a welcoming trait. Thank you golds gym

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★ 5

Favorite gym in the area 💪🏾

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★ 5

Great place, lots of good options with machines and weights

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★ 5

Best gym in town! Awesome facility super friendly staff

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★ 5

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★ 5

I’ve always been a big Golds gym fan & the Bellevue location continues to uphold the standards set by Joe Gold in 1965. Any gym has good weights, but the sauna is the deal breaker for me and I’ve been pleased with the temperature and consistency here.

Source: Google

★ 5

I love this gym because of the people are more of family when you see them all the time. Everyone is always friendly and helping one another

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★ 5

Elevated my workouts a ton since I’ve been coming here. Solid gym

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★ 5

Great gym- solid equipment, no frills.

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★ 5

This gym is the Best!

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★ 5

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★ 5

Heavy weights

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★ 5

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★ 5

Great staff!

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★ 5

Been going for several years and it’s always been good. Best gym in the area!

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★ 5

Me encanta excelente servicio

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★ 5

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★ 5

Excellent body building

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★ 5

The price is great. Good friendly staff.

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★ 5

Great gym! Clean, has all the equipment you could need, friendly staff!

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★ 5

The most improved gym in the area with an awesome staff that never fails to deliver excellent service. Members are also friendly and that’s a big plus.

Source: Google

★ 5

Staff is great. Charles the trainer is great. The community is supportive and great.

Source: Google

★ 5

Best gym chain in the greater Nashville

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★ 5

I love the squat racks

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★ 5

Wonderful trainer

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★ 5

I love this gym!!! Everyone is so amazing and it’s never over crowded with influencer crowd ahahaha. Just genuine grind vibes and so welcoming

Source: Google

★ 5

I’ve been to the Gold’s Bellevue location several times, really enjoy all of the locations, but Bellevue has been great. Sauna is solid, have seen several improvements to the gym since I started coming here. I like the vibe, too!

Source: Google

★ 5

Great gym experience! Very close to my apartment and equipment is up to date.

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★ 5

The only real gym for lifters in bellevue. They have everything you need for lifting. Sauna needs to be hotter though. Maybe open more hrs on weekend but anyways, a solid home gym.

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★ 5

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★ 5

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★ 5

Couldn’t ask for more out of a gym. Got all the equipment I need, and a great community. Staff is super helpful too, helped me find a lost item. Shoutout to Taylor

Source: Google

★ 5

Clean gym, the music is always good, and they have all the equipment I need to get in and get out. One of the better gyms in Nashville. AND there a sauna.

Source: Google

★ 5

Absolutely love this gym. The equipment is top-tier, always clean, and there’s never a wait even during peak hours. The staff is friendly, knowledgeable, and actually remembers your name. Whether you’re just starting out or deep into your fitness journey, this place has everything—from free weights and machines to solid group classes and recovery tools.

Bonus points for the upbeat vibe and great music—makes every workout feel like a win. Highly recommend if you want a gym that feels like a second home but still pushes you to level up. 💪🔥

Source: Google

★ 5

Gym has all the equipment you could need. Vibes are good and astethic is nice

Source: Google

★ 5

I love the Bellevue Gold’s Gym because it hits the perfect balance between energy and comfort. From the second I walk in, there’s this real sense of community — not forced or overly “rah-rah,” just people who consistently show up and put in the work. It’s clean, well-kept, and has everything I need, whether I’m lifting heavy, doing cardio, or just focusing on recovery.

One of the biggest things I appreciate is the space and variety. I never feel crammed in, and there’s always room to train the way I want. The free weight area is solid, the machines are smooth and updated, and there’s even a turf section that’s perfect for more athletic-style workouts. It’s got a little bit of everything.

The atmosphere is another huge plus. It’s serious without being intimidating. People are focused, but it’s a mix — from experienced lifters to people just starting out. Everyone’s on their own journey, and that makes it feel encouraging without the pressure. The staff is great too — helpful when you need them, but not hovering.

What makes this location special to me is the vibe. Maybe it’s the familiar faces, or how the natural light hits in the morning, or just how the gym flows — but it feels like my gym. I’m not just there to check a box. I show up to get better, and this place makes me want to.

Source: Google

★ 5

Great facility, has everything you need, and the staff is super friendly!

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★ 5

Great gym friendly staff convenient location has all the equipment needed

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★ 5

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★ 5

Best gym in Nashville

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★ 5

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★ 5

Emily and Matthew was super helpful to signing us up and showing us this gym highly recommend to speak to them for any assistance.

Source: Google

★ 5

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★ 5

This gym is very pleasant and has a very good atmosphere.

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★ 5

Love gold’s! Was very happy to see one here in Nashville. Very motivating environment for weight lifters!

Source: Google

★ 5

cool gym reminds me of arnold and jay cutler. emily at the front desk was so nice

Source: Google

★ 5

Emily is so freaking fantastic you go to come see Emily 😁😁😁‼️

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★ 5

Emily is the best and was incredibly helpful in navigating the gym space. Love coming here!

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★ 5

Emily and the team keep it REAL @ Bellevue!

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★ 5

Got a two week pass at this gym while I was in town on a business trip. Had my 13 year old son along. He lifted with me. We had a great time.

Helpful staff, big selection of equipment, and good vibes. Highly recommend checking out Golds GYM in Bellvue. 👊💪👊

Source: Google

★ 5

I’ve visited 4 different gyms in Nashville and this is easily my favorite. Love the setup. Love the vibe. As a bodybuilder I’m satisfied with the equipment and the sauna is the hottest I’ve ever been in. Can’t speak for other people but I see beginners being welcomed and made comfortable by gym vets. Ignore the whiners, this is an excellent gym.

Source: Google

★ 5

Been a member here for quite awhile, only problems people are finding are ones they’re looking for. If you just want to lift and focus on yourself this is the place.

Source: Google

★ 5

So since I’ve been in this gym, one of the things that were noticeably bad, where the men’s bathrooms however, since our new GM took over… our 2 out of 3 showers have been fixed , the floors have been scrubbed and looks nice and white now AND THE sauna is super clean, which is great because a lot of us use it and there’s was constantly trash in under the seats. The OVERALL gym has improved and for any Spanish speakers they now have a bilingual gentleman at the desk!

Source: Google

★ 1

Poorly maintained gym- smelly and oversold/overcrowded. They clearly make it intentionally as difficult as possible to end your membership and think that because their awful rules around cancellation are in the agreement/contract that makes it okay.

When cancelling I tried to calmly explain to the manager that my experience with the process has been truly awful. I, naively, thought maybe my experience was unique and that they would want to understand to improve things for others- instead the manager (Taylor) just talked over me and spoke down to me telling me i should have read the contract. This is despite me making 5 separate attempts with different staff members to cancel my membership.

Source: Google

★ 1

My husband and I had to cancel our membership due to personal medical reasons and ongoing maintenance and holding fees. When we called a month ago, we were told we had to come in person to cancel (he didn’t mention any other information about their cancellation policy). We went in on a Saturday morning, only to be told cancellations are only available on mon-fri 9-5? (something like that).

My husband then had to drive to the gym during his lunch break at work on a random weekday, but was told he can’t cancel the membership because the manager wasn’t there apparently she was at the airport or what. That was waste of his time again, And Today, he went again, waited 15 minutes for the manager, and when she finally came out, she was incredibly rude. She talked over him, wouldn’t listen to anything he was trying to explain, and even laughed loudly as he walked away.

It was an extremely rude and unprofessional experience. My husband said he hasn’t been treated that disrespectfully in years. So thank you, Gold’s Gym and your manager, for making it clear that we won’t be returning or recommending this gym to any of our friends in Bellevue.

Source: Google

★ 5

We are from out of town and were looking for a gym to work out at. Taylor was extremely helpful and very accommodating to what we needed :-) We will definitely be back and will speak very highly of Gold’s Gym!! Thank you!

Source: Google

★ 1

Been going here for nearly 10 years, the gym has gotten busier but the management doesn't seem to be putting the money or attention back into the gym. 3/6 TVs aren't working, the unisex bathrooms have been out of commission for weeks, and the men's locker room is not getting cleaned frequently enough to compensate for the increased usage.

Things are always going to break, but the wait times for them to be fixed is way too long. Gold's is a worldwide chain so I'm sure there is support somewhere up the ladder that is able to assist in addressing these things if local management is getting overwhelmed.

Good equipment and lots of options (could use another bench or two) but definitely doesn't feel like a premium experience.

Source: Google

★ 3

Source: Google

★ 1

Sauna doesn’t get cleaned. Been coming here since 2018 and it’s never changed.

Source: Google

★ 5

Highly recommend this gym!!

Staff is very friendly and they always have a smile with a welcoming greeting.

Music is up to date and the playlists are nice if you ever leave your headphones at home.

The gym is clean and the staff goes over and beyond to try to keep it that way.

Looking at the reviews I can see that the issues that have been complained about is not the managements fault at this point. However, what I can say is, I saw members in the gym who will intentionally leave equipment laying around and not pick up behind themselves or follow the gym protocol of wiping down the equipment. I also see other members who throw their trash in the floor and don’t clean up behind themselves. So as I said before the staff does a wonderful job of keeping the place clean but if other members of the gym don’t start taking accountability for their own actions then they’ll just continue to complain about someone not babysitting them.

Let me give you an example. The general manager fixed the toilet handle in one of their unisex bathroom LITERALLY three times!! Every single time she would get it fixed someone would go right back and carelessly break it and wouldn’t even notify her. I truly believe if other members would stop and take a look themselves and see what they contribute to the complaints then there wouldn’t be so many bad reviews.

Source: Google

★ 1

I have called this gym home for 5+ years and there’s a lot to love about it (the people/members). HOWEVER - over the last few months, without fail, the opener is a no show at least 1-2 days WEEKLY. If you are a morning person, this gym is not for you. Unfortunately I’ve had to become a member of other gyms, as this is my only time of day to train. There is nothing more frustrating than building your lifestyle around your morning routine. Gym management has no remorse or financial solution for their members to compensate for the carelessness of their employees. I look forward to a response now that I’ve placed a public complaint - as my multiple emails have fallen on deaf ears.

Source: Google

★ 1

Updated review- 4/1/2025- Gym opened up late this morning.
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First review- 3/24/25- Consistently opening 30-45 minutes late. If you are an early riser and like to work out in the morning- This gym is not for you.

The gym is not well kept. Men’s bathrooms are usually dirty or not working. Pipes get backed up and fecal matter overflows on to the bathroom floor. No one cleaned for weeks.

The worst part is that these complaints fall on deaf ears. When I talk to the front desk, they say that their maintenance technician hasn’t been there in months. They have a list a mile long of things that needs to be fixed.

Other members have emailed corporate. Those emails have been ignored. Nothing has ever been offered to compensate for consistently having to wait in the parking lot for someone to show up and open the gym. Very sad that this Golds gym is the red headed step child of the Nashville area. I have heard the others are very nice and clean.

Source: Google

★ 3

Average gym, decent variety of equipment. But it's cramped into a small space. Way too many people holding equipment while they are on their phones. No apparent management and no one monitoring this.

Source: Google

★ 5

Marlie was a great help at the front desk with getting me signed in! Very welcoming! I highly recommend this gym

Source: Google

★ 5

I’ve been coming to this gym for a while now and they’ve had some setbacks but it appears whoever the new GM is, is absolutely killing it here. I feel like we’ve gotten our gym back!! Thanks yall!!

Source: Google

★ 5

Taylor is the best GM, must come to this gym! She’s been cleaning this gym up it looks amazing!!

Source: Google

★ 5

I have been here working out 4 months at Golds Gym Bellevue it has been amazing. Taylor, Izzy and Adonis at the front are amazing my trainer Ashlynn is awesome it well worth the money they are so encouraging. It’s a great investment in your health and health goals. I highly recommend.

Source: Google

★ 1

I loved this gym, but having to end my membership has been an absolute pain. I was told the only way I could cancel was through sending a certified letter through USPS and I would still be charged until they received that letter. I asked for other options and was told there are none other than coming into the gym in person (physically impossible for me) in January 2025. I sent the letter and have now been charged for 6 weeks of time I was not there.

When I reached out to corporate they told me this system hasn't been used in over a year and they would still be charging me for the month I was gone. The communication, trust, and business-aspects of this gym are horrible. Don't join unless you remember to cancel in person. You're telling me no one informed them of an updated policy for over a year?
This specific location has gone way downhill in the last year. I do not recommend.

Source: Google

★ 1

Please do not sign the personal training contract. They make it such that you cannot cancel and will try to bill you for a year of services they did not provide. The person administering the personal training is incredibly rude too. Beware of this establishment.

Source: Google

★ 1

Do not sign up for personal training with this gym. It's a racket and provides horrible service. FYI from a previous customer

Source: Google

★ 1

I've been at this gym for a decade now. When it was new my review was positive. But I've seen the place go down pretty bad the last few years. And I'm at the point where I'm considering looking elsewhere. The main problem is cleanliness. While the main gym floor isn't too bad, the side room where yoga used to be almost never gets swept or mopped. I see the same furballs sitting in the same spot day after day after day. The locker rooms and shower area are always gross. If a urinal breaks, it'll be months before it's fixed and the thing will be filled with urine just fermenting for weeks on end and stinking up the entire room. The sauna has garbage all over the floor and seems like it's cleaned maybe once a month if that. There are empty plastic bottles on the floor that will sit there for weeks before staff cleans it up. It's like nobody even cares. If there was a luxury gym that opened up in Bellevue I'd jump ship in a second, even if it cost me $100 a month.

Source: Google

★ 1

The employee didn't show up to open and I ended up waiting an hour until the YMCA down the street opened and just ended up going there definitely lost business today because I was going to sign up for a membership 1-28-2025

Source: Google

★ 1

Got here at opening time and have been here for 45 minutes still no one has shown up to unlock the door today 1-28-25. I understand being a little late but having waited 45 minutes at this point is ridiculous. There's literally six other cars in the parking lot waiting.

Source: Google

★ 1

Dirty equipment and unfriendly staff

Source: Google

★ 5

I have been going to Golds for about 3 years and I love it. The front desk people are always super nice and The community of people that attend regularly in the morning are all very respectful and give off good vibes. It’s a place I enjoy going to and I hope it continues to be a great gym. Felt I needed to post this

Source: Google

★ 1

I've been going here the last 5 years, and it used to be my happy place to workout, make gym friends, and be in a healthy environment. The last year has been nothing short of terrible. There have been 8-10 different "Managers", machines are breaking left & right and are scheduled for repair for MONTHS before ever getting fixed, bathrooms & changing rooms are often closed, they recently had maintenance done for 3 days & closed the gym but never sent a text, email, or made a post about it so you had to show up to find out its closed, they have added new "fancy" treadmills while there are at least 5 of the regular ones out of order, of the 3 stair-masters 2 have been out for 2 months and the 3rd just gave out..... and on top of all of this there was a BILL INCREASE?
If you cannot maintain your gym to the standards I signed my contract over, you shouldn't increase the fee. If you cannot keep a manager for more than 1 month - 10 different times - corporate should step in. If your machines are broken, you should have a quick turn around to fix or replace the machine once it is reported.
And if I have been a member for 5 years, but you cannot hold up your end of the gym contract, I shouldn't be charged $30 to quit my membership.

I feel sorry for the hard working managers who have stepped in and had to quickly step out due to the obvious lack of care from Gold's Gym Corporate Team.

Am I really going to have to go to Planet Fitness??

Source: Google

★ 1

Predatory gym. Stay away, especially from their personal training. Horrible and rude service

Source: Google

★ 5

The MECCA gym.
Soo much to choose from. If it’s been a minute since you been. Get on in.
Better than UFC and better than Crunch(not over crowded or low inventory of options to get a thorough work out) 10/10!

Source: Google