★ 1

This place is permanently closed for some reason google needs to update it

Source: Google

★ 5

Great Trainers. Offers good selection of classes including MMA. Highly Recommend

Source: Google

★ 1

The people that come to this gym are loud and obnoxious. People bring their kids and don't watch them while they climb all over the equipment.

Source: Google

★ 1

I didn’t loose weight IRL and there’s fungus spores in the water fountain. The seats had sweat from others use. It smells like cigarettes. I also believe I got a cold sore from the water fountain. The trainer I saw once shoot up in the parking lot. What he was taking I have no idea but it left me puzzled.

Source: Google

★ 5

Source: Google

★ 1

I started to attend this gym and after seeing how dirty and unprofessional it was I quit. The times I did attend there was always feces rubbed upon the toilet. I let it pass because thats something that can be cleaned. So since I was there to better myself, I was interested in wanting to get a trainer there, and after I saw the blonde white girl who trains there grinding up on a guy's pelvic while he was pressing, and then later taking pictures and being over obsessed with her behind all while training a client. After that I was no longer interested due to her presentation.
So I figured I would look into the older man who is a trainer there . I was soon omit to the idea of training there by the way I would see him gaze at girls in a very creepy unethical manner.

Therefore I wanted to look into the people who were running the gym.
I got all the trainers names down and did a background check, and they have nothing but trangressor ex-con's working in that facility, which shows why it is very unprofessional. The girl training is incompetent and not even certified and both trainers have a history of many charges and jail time.
As I've read on older reviews saying the owner is a racist. I do not know for sure but I have heard him talk very poor about his members and staff. He is very loud and obnoxious. He want to be heard and seen and praised by everyone that walks into Snap. He runts about how important he is and how much money he has, which no one cares about.

They do not provide child care as offered. There are a ton of kids horse playing without adult supervision. The people there are loud with a lot of profanity and girls dancing like strippers in front of children.
SnapFitness has a sign of corporate rules for the facility and all of them are broken by the owner and his employees.
So if you want to go to a dirty scummy gym, cheap machines, want trashy people, and music that is unbearable because you can't even listen to the music coming out of your head phones go ahead. $10 is what you pay for services that shouldn't even be provided to the public. It is not professional or has any quality.

Source: Google

★ 5

Source: Google

★ 3

Good place

Source: Google

★ 1

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★ 5

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★ 3

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★ 2

Not worth your time don't bother

Source: Google

★ 5

This comment that Clark is racist is ridiculous! He loves people and has a kind heart! Accusing a Latin man who's heritage include the nation's is just plain ignorant! He is part Amazonian Indian, Jewish, Spaniard, Venezuelan and Nigerian! Multicultural indeed!

Source: Google

★ 5

Good people and great price

Source: Google

★ 1

Support Snap Fitness in Kingsport, TN and you support the racist owner, Clark R. Hernandez. With as many gyms as there are in this area, we can do without this one.

Source: Google

★ 1

Not worth the time or money. Not even worth the free trial. They need more bathroom space to accommodate the amount of customers.

Source: Google

★ 1

Not worth the money. Limited bathroom space, especially during busy days. Whenever I checked Facebook, I noticed that Clark R. Hernandez (the owner) is a proud racist. No way will I step foot in these doors again and I will warn everyone I know. Including corporate Snap Fitness! I am disappointed that he was allowed to represent them in anyway, especially as an owner.

Source: Google

★ 4

Neat and clean

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★ 3

Okay experience

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★ 5

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★ 5

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★ 5

Awesome atmosphere and everyone is super friendly!!!

Source: Google

★ 5

Source: Google

★ 5

Amazing prices and fun staff!! Not to mention free Women's Self Defense classes!!!

Source: Google

★ 5

Very clean and friendly gym. Members are very friendly. Can ask anyone to stop what they are doing to spot you. From cadio, free weights, cable weights, MMA, Latin dance, yoga and other equipment you don't see at every gym, they have it. Owners are very nice and friendly as well. Great gym for anyone.

Source: Google

★ 5

I've been a member for 11 months great gym very helpful staff . Classes are great also . They are really working hard at making it the best place to work out in Kingsport tn 5 stars in my book !

Source: Google

★ 5

I am the owner of Snap Fitness of Kingsport. We strive every single day to provide a quality service to all of our members. Over the last 7 months we have made some major improvements to our gym. We hired an amazing, energetic, intelligent and hardworking new manager. We also hired an equally talented PR and branding manager. We surveyed all our existing members and collected lots of suggestions for improvements. We have added a Mini MMA, Crossfit, Bootcamp, Self Defense area. We call this new area, The Snap Performance Area. In this area all members can do crossfit, boot camp and MMA style work outs. This area has been a huge hit with all of our members. We have also added new cardio machines and new weight lifting equipment to our already large selection. We added vending with nutritional and supplementary drinks. We also provide our members with a large selection of Snap appreal and swag. Lastly we adding several new and exciting exercise classes: ladies self defense (totally free to anyone, even non-gym members), MMA, Zumba, Yoga, Latin Dance, Bootcamp, Silver Sneakers, etc. We strive every single day to provide a clean and friendly exercise experience to all our cherished members. We have much more projects and goals in the near future to provide an ever improving exercise experience for our clients. Come and check us out.
Thanks Clark

Source: Google

★ 1

Sir, ma'am,
I'm writing to inform you of substandard service that reflects poorly on your brand. I was a member at Snap here on Stone drive in Kingsport TN for 7 months. The experience grew progressively worse I would say in large part due to the owner's direct involvement.

Cleanliness became a problem; lack of paper towels and toilet paper as well.

Cardio and other machines were compressed in floor space to make room for MMA style training.

When my friend and I handed in our 30-day notices we were treated rudely by the owner; dismissive. While I understand that the 30-day notice is required but at the same time we can continue to use the facilities until the end of the month and perhaps even be billed in the next cycle. That policy is not unusual for gyms. However our access cards were IMMEDIATELY deactivated even though we had paid through the cycle (a couple weeks longer).

When providing notice the owner was not only dismissive but also caused a scene by speaking very loudly for all to hear. He threw it in my face that I only pay so little for my membership. Not my fault he negotiated poorly.

I know of several people who are not happy with the service and facilities and have moved or are seeking to move from the location. I hope that this cancellation policy and the owner's behavior is not consistent with snap's desired culture. If it is, then your model will fail in a cut throat business area.

Respectfully,
Valentina

Source: Google

★ 5

Great place to workout and also has an amazing lady as the manager named Karla overall thr best ! Also the owner isnt so bad himself ! Great updated equipment unlike most gyms which im at the moment visiting ...its amazing how much of a difference the same gym/ club makes in looks and equipment and people .. Snap Kingsport Rocks!

Source: Google

★ 4

Love going to this gym...not to fancy, a good variety of equipment, not crowded and love Karlla!

Source: Google

★ 1

Just wanted to confirm what the other reviewer Steve O said. I had the same issue from when the place had just opened. I lived in Kingsport in 2012-2014. Signed up when the place was pretty new. No contract. Just month to month.

Few months later, I was moving out of state so I had to cancel.

Manager said that I had to bring a letter in writing to cancel. So I came back later with a letter. He assured me it would be canceled.

Sure enough the next month I was billed. I called from out of state to have him refund me and cancel my account. He confirmed it was canceled. Again the next month, I had the monthly fee billed to my account.

Instead of trying to deal with him, I just went straight to my bank and issued charge backs for the 2 charges.

Source: Google

★ 1

I signed up for one month, not under any contact.
They used my debit card to continue to charge my bank account without my permission.
When I went to the gym ( as a beginner).
No one there to help me with equipment etc.
I have tried to contact SNAP anytime fitness.
No one will call me back.
Be careful when using your debit or credit card.

Source: Google

★ 4

Good gym, well kept and clean. Wish it had more than one shower.

Source: Google

★ 5

I absolutely love this gym! It's affordable, clean, awesome equipment, and it's open 24/7 for members. The personal trainers are spectacular also! I would recommend this gym to anybody and everybody....and I do!

Source: Google

★ 5

This is a great gym. The hours listed are actually the staffed hours, the manager is there Mon-Fri from 10a to 6p but the gym is open 24/7 for members. It's always clean and well maintained. The staff is friendly and helpful and it's never overcrowded. I have lost 70 pounds since joining 2 years ago. I love the atmosphere and would recommend this gym to anyone regardless of their current fitness level. It's the best value on any fitness center in town!!

Source: Google