24 Hour Fitness

Houston, 5070 Richmond Ave., Houston, TX 77056 | ★ 4 (1223 Review)

📞 +1 713-963-9644

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Gym Fitness center Indoor cycling Indoor swimming pool Personal trainer Sauna Yoga studio

About the Club

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day.

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Reviews

William Porter

★ 5

Elise was great. Just opened the recovery room.

Source: Google

Shems Ibro

★ 5

Thank you so much to Elise E. She assisted me with great care along side her team even when struggling which allowed me to have a great experience when asking questions about the membership here.

Source: Google

LionHeart6274

★ 5

I appreciate the new renovation. It’s more spacious and more weights and machines. They still need to fix or replace a few equipment pieces which appears to be in progress. Also hoping for a locker room Reno soon. The filthier gym goers still like to leave a mess and that will never change.

Source: Google

Monday

★ 1

Lost 3 Garmin watches in less than 9 months there. Either it's my luck or the place is a den of thieves

Source: Google

Arie

★ 5

Credit where due, I'm changing my 2 star review to 5 star since the renovation. Truth be told, the bathrooms and locker room still need to be cleaned more often and the club itself can get very busy in the evenings because they're pretty much the only 24 hour fitness that hasn't been shut down permenately in the area but overall it looks like Corporate and the staff at this location have made a genuine effort to improve the club.

I would say that about 75% of the machines are the same ones that were there before the renovation but there are also some brand new ones that is appreciated. They have also repurposed the area downstairs next to the reception area from what used to be the child-care center in the pre-covid days (man I miss those days) to a usable area with mostly squat stations. My go-to hack now is to go there for leg days instead of upstairs because the leg stations upstairs can be very busy at night.

So while I wish 24 Hour would open up more regular or sport locations in the area so all members regardless of membership status can go there, I have to give them props about the improvement here. With the bathroom situation, I think they need to add one more cleaning cycle as well.

Source: Google

YUNIOR

★ 5

I just had the best experience and attention that a person can provide, Miss Elis was very kind and patient in helping me and clarifying my doubt, hopefully and this company will hire more people like her, despite the fact that the installation was renovated this 5 stars are for her

Source: Google

James R

★ 1

I hate giving bad reviews. I absolutely do. Been a member of 24 hour fitness since 1997. I had some health problems earlier this year and hadn’t gone in a while. When I went to the gym a few weeks ago, my membership was terminated. They said because I hadn’t used it in a while. It may have been my fault, since I did get my in wallet stolen and had to get new debit cards issued and never called them. So now I need a membership. The lady helping me said she could get me my old rate back, at $16 a month and get me on my way. I would have to pay two months upfront, which I agreed. So $32 plus tax came out of my debit card. No problem. 11 days later, $64 and change comes out without warning. I called and asked – they said that was some sort of annual fee – which I never paid in 27 years. They said there was nothing I could do about it, this was the new standard. I understand that things cost money and there are fees involved. However – someone just arbitrarily going to take money out of my account without letting me know clearly ahead of time? Absolutely not. I will be canceling this membership and going to another gym. If you think about it, I could’ve gone to planet fitness for five months already at this rate. Absolutely ridiculous/borderlineimmoral. Don’t touch my money without letting me know!

Source: Google

Ariana Grayson

★ 5

I love the updates made to the gym! Staff is always around. The energy is good! Super bright it here now! Shoutout to Chris!

Source: Google

Fabiana Fernandez

★ 5

en mi opinion el gym es un espacio bueno donde te puedes sentir confortable, y con ganas de superarte. Tatiana me parece una persona amable y dulce.

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Orluismar Suarez

★ 5

Este espacio es libre puede uno sentirse bien a gusto y conforme. Tatyana is muy amigable

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Jerry Pittman

★ 5

I’m really impressed with new layout and machines.Tatyana was helpful and knowledgeable of the gym layout.

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D M

★ 5

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K Patterson

★ 4

Love the upgrades to the gym. Continue to get the latest and more updated equipment. Appreciate Tatyana for the positive vibes

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Quineshia “Neshia” Edwards

★ 5

Tatyana is a very helpful young lady, and super friendly and welcoming. The set up is amazing and more convenient.

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kartila bush

★ 5

Tatyana is the best employee here. She is very helpful and welcoming. The new set up of the gym is better and more spacious.

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Samuel Dona

★ 5

Well arranged machine, more brighter and spacious .
Courtney and Tatyana

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Johnny Brujo

★ 5

Came in to shop memberships and training prices. I was so impressed by the staff and prices I signed up right away! Thx!

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Bryson Richardson

★ 5

Tati S. Nice lady real warm welcome

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Jibraun Wilson

★ 5

Tati S. is so professional and always makes sure I’m taken care of.

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Omar Husameldin

★ 5

‏the place is much better than before, more space and more weights and more machines.

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Angel Cortes

★ 5

For the first time, experience, have a great time in and not busy at all. For a Sunday afternoon evening was a great place to just relax for a while and do my routine without being too overwhelmed by a crowd of during the week, so was a good experience. Staff and crew was great polite. Enjoy the smiles shalom to the team that's

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Alireza Khatibi

★ 5

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Big Renz

★ 5

Derrick took care of me the moment I walked in — professional, respectful, and made the whole process smooth. You can tell he cares about the members and the gym. This location earned my five stars off his service alone.

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Iris

★ 5

They have done an incredible job with the renovations. Amazing welcoming staff. Super clean facilities. Everything is top notch that makes me want to workout everyday!
Great job and congratulations to the whole team!

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Lindsay Martin

★ 5

Elise was very helpful and attentive!! I am excited to start my journey and already feel at home!

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Vanessa Moya

★ 5

Nice gym

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Mohammed Abdin

★ 5

The remodel turned out great! The gym feels way more open and upgraded. Tons of new equipment and a really clean setup. I like that they added 5 new squat racks and  space for functional training. Alondra is great, super helpful!

Source: Google

X

★ 5

Love the new remodel, honestly that has helped my consistency with going to the gym. The set up is 10/10!

Source: Google

Jasmine Alvarez

★ 5

The remodel looks SO good! The gym feels way more open and modern now. The new equipment is awesome, and I love the new turf area.

The staff has always been friendly, but the overall I have enjoyed chatting with Alondra. Always a warm person to greet! Definitely worth checking out if you haven’t been here since the remodel!

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Daira parga

★ 5

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Montserrat Martinez Gonzalez

★ 5

10/10

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Krishnakanth D

★ 5

This is my first time hitting this Gym and Elise has been really helpful with the membership process. Had a great walkthrough around the gym area and explained all the details. Must try out.

Source: Google

Joshua White

★ 5

Every time I come here Derick always showing great customer service skills. Top manager if I was to rate him 1 through 10 he gets 💯 stars

Source: Google

许婧雅

★ 5

My Third Year at 24 Hour Fitness – Still Going Strong! I absolutely love the group classes here. I live for Body Pump! 🏋️‍♀️ , it’s such a fun and effective workout. Special thanks to Sasha, Nancy, Jean, Kristal, and Lance – you all are incredible! You guys are the reason I actually look forward to my workouts. Your classes are challenging, fun, and you create such a positive vibe. Keep being awesome! ✨

I also want to express my gratitude to all the hardworking staff behind the scenes. Your dedication helps make 24 Hour Fitness a clean, safe, and welcoming place.

I truly love 24 Hour Fitness and can’t wait to see it grow and improve even more. Highly recommended – I hope more and more people choose to join the 24 family!

Source: Google

Cordell Haywood

★ 5

Courtney is Amazing!!!!!!! Thanks a bunch!

Source: Google

Ps_ Tony

★ 5

it’s a great gym i enjoy everytime i come here i enjoy all the time i spend here great gym will always come back
- Thon james

Courtney - is a great instructor and she is nice always got a smile on her face with customers.

Source: Google

Freke

★ 5

Great place and nice service ! Courtney was awesome and very helpful.

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Justin Saavedra

★ 5

Love the renovations and Courtney was exuberant

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Ovion Flint

★ 5

Courtney is the best love her good vibes!!

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Jamil Khan

★ 5

Courtney provided great customer service.

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karin williams

★ 5

Courtney is amazing!! Always so friendly!! Love the new set up!!

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Rebecca Ramdass

★ 5

Love the location and staff & Courtney is very friendly

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Charles E

★ 5

Courtney

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Mazda Denon

★ 5

Love this gym and most importantly this particular one: Courtney. She has been nothing but the best. Her welcoming smile is off the charts

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joseph angelo Tiongson

★ 5

The new set up is amazing. Its much more spacious and the equipment is new. Staff is great too! Had a pleasure chatting with Courtney today!

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Patrick Campbell

★ 5

Courtney

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Dennis Pontrello

★ 5

24 Hour Fitness Galleria has been a gift from God in retirement! When I first began retirement I was suffering from chronic neck pain and muscle tension from working in front of a computer for hours when I worked for Corporate America. I sought help from Personal Trainer Robert Trevino at 24 Hour Fitness Galleria. Robert was awesome in assisting me with weight resistance training exercises and outstanding professional messages working out every muscle knot in my neck and back.

I continued personal training with Personal Trainer Edan Spencer, who is extremely knowledgeable with weight resistance training for all areas of the body. With Edan's help, I experienced gradual continued relief from his weight resistance training. The help of both Robert Trevino and Edan Spencer along with continuous workouts at the gym completely resolved all chronic neck pain and muscle tension issues. To this day I am completely pain free!!! Thank you 24 Hour Fitness Galleria for all of your help and support you have provided! I don't know what I would do without your facility!!

Source: Google

Clay Humphries

★ 5

Elise was great!

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Stephen Estes

★ 5

Courtney is awesome!!!

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Gonzalo Garcia

★ 5

Nice gym very adequate spacing

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Nach Vaduganathan

★ 5

Courtney and Edan are great

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Periyanan Vaduganathan

★ 5

Courtney and Eden are great

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Ejaz Malik

★ 5

I’m happy with the new layout of club

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Eloy Escobar

★ 5

Great remodel, great atmosphere! Courtney, Angel and Alex are always from welcoming. Very clean!

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Mika Houston

★ 5

Derrick and Mike always have awesome customer service!!! Love the variety of machines and exercise equipment
Great location

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Jerald Roberson

★ 5

Great experience! Coach Kevin was amazing!!!

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MAYRA RUIZ

★ 5

Excellent ! Loved my registration experience with Elise !

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Jesus Iglesias

★ 5

Nice upgrades

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Mohsin Hassan

★ 5

Love the new upgrades!

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Christina Hung

★ 5

Courtney is so helpful!@@

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Danijel Jasika

★ 5

Love this place ❤️❤️❤️

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r davis

★ 5

I love this place!

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T Monty

★ 5

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Musweki Walker

★ 5

Awesome time with coach Kevin! Awsome spin class today! Weill deff be back!!

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Kenneth Ross

★ 4

I've been attending this location for a while, and I love the setup of the equipment, especially the stretching area upstairs by the big windows. Recently, I’ve noticed signs about future renovations, which is exciting. It looks like the renovations have already started, and I can’t wait to see the new look.

I hope they add more space for stretching and working out. I’m also loving the new staff members—Jerry is very helpful, and the evening cleanup guy does a great job. I just hope they improve the cleanliness of the men’s locker room a little more.
The manager, Derrick is very helpful, and always speaks. He even calls me by name. No manager in the past has even spoken to me.

Update:
I am loving the new changes of the gym. The layout is great 👍🏾

Source: Google

Gilbert Syes II

★ 5

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Devin D

★ 5

Good price, good hours, good equipment

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Khaled El-Gazzar

★ 5

Great place..! Thank you

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Kayla

★ 5

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Laura Vega Barrero

★ 5

I 100% recommend this gym. It’s very well located, open 24 hours, and they’ve renovated the entire place — the experience has been amazing.

Source: Google

Helen Jerez

★ 5

Courtney is awesome!!!!

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D'Alan Wright

★ 5

This 24 Hour Fitness is awesome! 🤩

Source: Google

Art Sales

★ 5

New and Improve amazing gym! Been coming here for a long time and got re done and looks amazing now after all the changes. Courtney is amazing and she is always helping people and making sure the gym is great! Come check it out!

Source: Google

Ben Bizoaui

★ 5

Great gym always clean and friendly

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Luis A Corral

★ 5

Courtney is so helpful!! My gym experience has been good with the new renovations.

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xiaoting zhang

★ 5

Much better gym with renovations now!. Courtney is great!!!

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Tommy Sutton

★ 5

Courtney is awesome per the usual!!!!

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Nedal Ababneh

★ 5

Best team ever, love the new upgrade
Special thanks to Courtney for her exceptional service, front deck people are awesome, V is a very good associate, Nanette, doing a very awesome job to keep our second home clean and well maintained
Definitely keep coming in

Source: Google

Dee Boynton

★ 5

Timothy is great

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Edgar

★ 5

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erica brown

★ 5

Nice music and people

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Saul H

★ 5

Great gym, good energy.

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Linda Green

★ 5

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Janina Meyers

★ 4

Definitely would be a 5 if group x floors were clean!!

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Jocelyn Overton

★ 5

Best 24 hour in Houston! 🙌🏾

Source: Google

Eben Enoh (EbenVlog)

★ 5

They recently made some changes and upgrades check it out. Courtney is the best ever!!!!

Source: Google

Adriana Luna

★ 5

Been going here for years I’ve had a great experience and the remodel is really nice 👍 Courtney is cool

Source: Google

Matthew Felder

★ 5

Courtney is great

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Angelica M

★ 4

Great gym, love the remodel, wish layout could be a bit different. Squat machines downstairs not my favorite. I would like to add a door and close it off it has to be downstairs.

Source: Google

Christopher joyner

★ 4

Overall looks great.. my only thing… Squat machines shouldn’t definitely be downstairs bad move there in my opinion coming from a gym head!

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Tuan Nguyen

★ 4

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An Analogy Machine

★ 5

One gym to rule them all…

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Evelynn Romero

★ 5

Courtney is the best!

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J Garza

★ 5

25 years with 24Hour Fitness. Today I was greeted by Alex Alejandro and was super excited and happy to sign up with him to get massages weekly. RECOVERY 24 - come REST-RELAX-RECOVER after workouts or before. You all have to stop by and sign up and ask for Alex.

Source: Google

Hina Khan

★ 5

Great gym, renovated and nice, Courtney and Mike are both great

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Trell Brasi

★ 5

Love the renovations especially core and boxing area . My new favorite gym

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E.J. Azinge

★ 5

The new renovation looks really good! Courtney is very helpful.

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Roxanne Fernandes

★ 5

Great gym!

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Chester Roberts

★ 5

24hr fitness is the best gym option for me with great locations in the city. Courtney has good vibes at the Galleria location.

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mario anderson

★ 4

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Jessica McMahon

★ 5

Everyone here is so helpful! Great classes.

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Ayana Kinchelow

★ 5

Courtney is the BEST!!

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Orlando Moore

★ 5

Been here at this location for 20 years. Best location in Houston. Courtney is the best one here!

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Christian Juarez

★ 5

Clean gym, with upgraded equipment! Courtney goes above and beyond to help people with any questions & has great customer service!

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Santosh Ydv

★ 5

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Archangel Cosmetic & Implant Dentistry

★ 5

Ask for Courtney, she rocks!!!!

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T. Powell

★ 5

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Abdullah Noori

★ 5

Elise is awesome! She’s always friendly, helpful, and professional. Her positive energy makes every visit better, and she truly cares about the members. 24 Hour Fitness is lucky to have her!

Source: Google

Jadon Elliott

★ 5

Courtney was amazing. She walked us through everything diligently and was very hospitable. Amazing service.

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DFW OG

★ 5

Great place. Clean. Staff is professional and kind. Ms. V. is absolutely wonderful.

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Bill Zhu

★ 5

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Sade Thomas

★ 5

Deja at the front is such a joy very welcoming gym is very clean

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Pdonk Gtr

★ 5

Big Improvement..Kudos👌

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Jeanette Forsius

★ 5

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Tianna Redieck

★ 5

The staff is wonderful! Everyone is always so friendly and ready to help. The personal training is great!

Source: Google

Ceecee

★ 5

Clean, huge, and in a good, easily accessible location for the bazillion apartment complexes in the area. I think they are recently under new ownership or something because in the last year or so, the indoor temp has cooled off exponentially and it's comfortable. The staff are friendlier, the place is cleaner, and the equipment is in better shape. They're currently remodeling upstairs which will be neat to see when it's done. The biggest draw for me is that I never get bored because they have literally everything you could want.

*update 10/2025* The new remodel and renovations are great! I've only been up to the 2nd floor so far but the layout makes so much more sense. They got more benches and free-weights, yay! It looks great, the new owners and/or operators are fantastic, very involved, always around, want to make this place great. Happy to be back!

Source: Google

Wilson Aguilar

★ 5

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Old Highway Design Co

★ 5

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Woinshet Teklu

★ 4

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Tamekia Victor

★ 5

Courtney is warm and inviting. Thanks!!!! The RESTORATION AT GALLERIA 😮‍💨long overdue it is beautiful 🤞🏾🫶🏾

Source: Google

Karla Gomez

★ 5

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Gerald West

★ 5

The staff is amazing and especially Courtney!

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Christopher Wall

★ 5

Courntney is the best. Refreshed gym clean and open and great!

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Justin Jones

★ 5

The Galleria is very nice now, very organized and more than enough space for a great workout. Jonathan and Courtney showed me around the new setup, I appreciate them!

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Aaron Shields

★ 5

Courtney Dixon is amazing elite customer care!

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Summer Carter

★ 5

Loving the new upgrades. So much more space . Shout out to Courtney for the customer service!

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Lauren Drake

★ 5

I really enjoyed the opportunity to sign up with a personal trainer. It was really nice and they were accommodating to my needs.

The new renovation is awesome. I really like the upgrades with the new machines and the layout is great.

Source: Google

Kevin Mira

★ 5

Lisa was awesome

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Javan Williams

★ 5

Great atmosphere, wouldn’t want to be nowhere else this is the place to be.🔥

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Winston Chambers

★ 5

The new look is amazing. Love it all

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Arial Mazda

★ 5

Courtney was the first person to speak about the gym new stuff and showing the area showing massages area opening November 1st before there almost done for the reopen section it was great to see Richmond location as been open for business thank you all staff thank you Courtney. 😊

Source: Google

Chuck Claassen

★ 5

Phil helped me get a membership, he answered all my questions and was very friendly. The new renovations look great too.

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Earnest Johnson

★ 5

Courtney is awesome!’nn

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Camila Sánchez

★ 5

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Nick Villegas

★ 5

The Club is way bette. I loved the new look. And their staff Timothy is very friendly!!!!

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Brian Douglas

★ 5

Courtney was very informative about the upgrades to the facility . The gym is awesome !!

I’m
Excited for the return

Source: Google

andre uraih

★ 5

Courtney is amazing!!!

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Alejandra Silveira

★ 5

Gym looks great!
Loving the space and new setup!

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Gregory Gordon

★ 1

Weak update. Not much new equipment . A lot of the same old equipment that was there before the update. Where did all the squat racks go? I saw one in the entire gym.

Source: Google

James Ferguson

★ 4

New machines, new layout looks a lot better than it has for many many years. Thank you very much for doing this facelift, beautiful.

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Nicholas

★ 5

Came in today after they remodeled and it looks amazing. New and fresh

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Adonis M.

★ 5

I like the way they arranged the whole second floor it looks super spacey.

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Yacouba SYLLA

★ 5

Courtney had a great attitude for the opening. My favorite part about the gym is the free weight location setup!

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Doubly Blessed

★ 5

Amanda is awesome and knows how to work with us “sexy seniors”. She is patient, explains everything and is great at getting results. I am so happy to be back in the gym.

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Rosa Virginia Gerardino Lovera

★ 5

I absolutely love the cleanliness and the super space that we gain from there modeling 😍

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Samer Derawi

★ 5

Tom and Frost are the best of the best. This gym has some of the best trainers in all of the Houston area. Come check them out and get in the best shape of your life.

Source: Google

Edin C-T

★ 5

My experience was good and i liked the new setup.

Source: Google

C West

★ 4

Good club. Plenty of weights and classes.

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Melanie

★ 2

These 5 star reviews are sus considering the gym has been closed for reno since Sept 30th. Let's see if I raise my review once the renovation is done and I go back. Let's hope a reno is an actual reno.

It's not bad but the machines were from the 80s, the elevator broke every couple weeks in the last couple months making it impossible for me to use the weights and the pool or hot tub were shut down once a month for issues.

Source: Google

Jeff N

★ 1

The club has been closed 9/30/25 to 10/20/25 for construction and members memberships are not frozen nor are they offered a refund.

How is it that 50-plus 5 star reviews are made over last 3 weeks while the club is closed.

Source: Google

Richard Collins

★ 5

Elise went above and beyond to help me clarify my membership I was losing my mind out of town and she came to the rescue!!! 😝 I strongly recommend this location they are always willing to serve!!!

Source: Google

Ariana

★ 5

I love my classes, my coaches, and the amazing staff❤️ The place is always super clean and organized! There’s a sauna, pool, jacuzzi, and steam room. I’m so happy they renovated and upgraded everything👌👌👌new equipment and even a new store👌

Source: Google

Jay Khan

★ 1

It’s crazy seeing 5-star reviews from just a week ago when this gym has been closed for over 10 days. Who’s even writing those reviews and based on what?

This has to be one of the worst gyms I’ve ever been to. The only reason I go here is because my apartment complex doesn’t have a gym, and this one is just a 5 minute walk away. Otherwise, I’d be long gone.
1. Machines are constantly broken. Some of the equipment barely works. Sure, that’s partly on careless users, but it’s also on the gym for never fixing or replacing anything. You charge monthly and yearly “maintenance” fees what exactly are those going toward? The lat pull machine was broken for 5 months straight. A bunch of other machines followed. Seats are ripped, armrests torn, handles broken, and the ceiling leaks some mystery liquid.
2. Way too crowded. It’s like every other closed location dumped all their members here. Good luck finding a single open machine during normal hours.
3. Zero communication. They temporarily shut this location down without telling anyone. People literally walk there and only then find out it’s closed. Now everyone’s forced to crowd into the next closest gym. If you don’t have a car, good luck, the nearest one is on Rice Ave, about a 15-minute drive away.
4. Sketchy reviews. I actually heard an employee at the front desk asking certain people to leave “good reviews.” Funny enough, he skipped me, probably because I was there with a complaint already.
5. Bottom line: If it wasn’t for convenience, I would’ve canceled months ago. I’m going to try the Rice location for a few days, but if it’s anything like this one, I’m done for good.

Source: Google

Far Din

★ 5

Courtney is absolutely amazing at what she does! She’s professional, friendly, and really takes the time to make sure you leave feeling your best. I could tell she genuinely cared about the details and wanted everything perfect. The atmosphere at Finesse is already great, but Courtney makes the experience even better. Highly recommend booking with her—you won’t be disappointed!

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Waris Hashimi

★ 5

Courtney is awesome 😬😬😬😬. She helped me with a membership even when it was closed!!!! Awesomeness!!!!

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Christina Rendon

★ 5

Mike is absolutely amazing! Very friendly and informative!

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Mj Pedroza

★ 5

Mikes is a great guy. Helped us out to get started

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Matthew Valley

★ 5

Nice staff clean gym, Courtney was very helpful!

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Adrian Townsend

★ 4

The gym is decent in providing adequate customer services to its patronms6

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Concepcion Guzman

★ 5

Courtney was an amazing front desk person. Loved her energy! Had a great personal and very polite. Definitely coming back!

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Flipnaa TV

★ 5

Ms. Courtney is a star she brightened up my day as soon as I walked , keep her around.

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Izaia Reyes

★ 5

Courtney is awesome and super helpful with getting donations towards our program called lead that fights against drugs for students. Go L.E.A.D!!!!!

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Tee AD

★ 5

Courtney is awesome, kind, fun and full of personality!!!!!

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Nigel Stokes

★ 5

Courtney and Micheal were extremely helpful with switching my plan. Thank you so much! Can't wait for the upgrades to the galleria location!!!

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Randy LB

★ 5

I love coming to this gym!!! Courtney is always here with a pleasant smile and helpful tips!!!! Come see the new gym soon!!!!!

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Sidney Hill

★ 5

Courtney was very helpful and friendly would recommend stop by!

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Christopher Montano

★ 5

Courtney was very nice and treated me and my friend like family. Very great vibes from the front desk

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Derrick Dixon

★ 5

Courtney is awesome and she provided great customer service.

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J. Diaz

★ 5

Courtney was AWESOME! Thx Courtney!!!!

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Deepak Nair

★ 5

Very good and professional

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JR

★ 5

She’s a 5 star , great customer service

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Rolando Borges

★ 5

Courtney was so very helpful and mine!!!!

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mc loven

★ 5

Courtney always has the best attitude

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Land Dream

★ 5

Amazing customer experience!! Courtney is the greatest !!!!😬😬😬

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BASHIR NAEEMI

★ 5

Courtney gave me a great deal with my membership.

Source: Google

Smriti ghimire

★ 1

24-Hour Fitness is closing for 20 days with no solution for members. The nearest gym is over 10 miles away, and with traffic, it’s a hassle. This comes after they already closed the Voss location, forcing me to drive farther.
I regret switching from Planet Fitness, where they actively asked for feedback and were quick to fix any issues. At 24, the staff seems uninterested and doesn’t care about member concerns. If I hadn’t paid upfront for the year, I’d have left by now. Very disappointing experience.

Source: Google

Olga Palacios

★ 5

Lisa was great!!

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Jordan Pearson

★ 1

Need new employees to go with the years long “renovation”

Source: Google

Yellowstone

★ 1

By far the worst location in this part of Houston. Staff is truly the worst!

Source: Google

Anand Kumar Vutukuru

★ 5

Elise was very helpful.

Source: Google

Laura

★ 5

Love this place. Been coming here for years. Always glad to see Courtney in the front, very helpful for all my needs.

Source: Google

gabriela coffman

★ 5

Courtney and Elise are awesome. Angel, Derek and the Michael’s!!!! I love the staff!!!!

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ALDO MARTINES

★ 5

Una experiencia buena me gusta que lo van a remodelar gracias a Elise y a Courtney

Source: Google

yaseen allouh

★ 5

I like this branch , big one and many machines there ,also the team there are so kind l especially Elise and Courtney

Source: Google

Wedi Houston

★ 5

Courtney is awesome!!!!!!

Source: Google

Aqeel Al Suwaid

★ 1

Staff was extremely dismissive and unprofessional!

Source: Google

Gaynell

★ 5

Nancy is amazing!!! The best of the best instructors. I follow her to different 24 hr locations because that is how awesome she is! It would be even better if we could always see her in the room at Galleria with a stage like the Heights location has, but maybe a little bigger stage. Please add a stage to Galleria during the remodel

Source: Google

Houston Reviewer

★ 2

Do yourself a favor and completely disregard all the fake reviews on here that say [employee name] is great and go down to the actual reviews where people actually talk about the gym. Ain't nobody cares that much a single employee at a gym to write that many reviews about them when there is so much turnover.They are obviously shamelessly trying to drown out the truthful reviews of this gym and have been told to "tell your clients to write a google review". I don't know if they got anything in exchange but it's shady. Here is the truth:

1. Parking is limited but seems safe-ish because there is police patrol but you might have to park really far.

2. When you walk in, you have to go up the stairs but then there is usually a table setup where a questionable "nonprofit" is set up and they'll try to keep you from walking up until they talk to you about donating money to them. I say they are questionable because when you google them (and you should google them before giving a penny) You'll see that the "anti-drug" one that is there often doesn't really disclose what percent of donations actually go towards charity vs. all their employees. Regardless, they are there to harass you and get your money. The more polite you are to them, the more they will harass you.

3. The bathrooms are disgusting. Seriously disgusting. There is urine on the floor, pubic hair all the way up to the handle sometimes. How does pubic hair get that high?

4. The Pool area is disgusting and has a mildew smell. Worse, you often see people who aren't swimming just loitering around with their feet in the water. Disgusting.

5. When you do finally make it upstairs, you'll see areas are closed off for "renovation". Again, I put it in quotes because it's been that way for a month now and nothing has changed. They put in a new sub floor and tore off the temporary lockers but no new machines and it looks like construction has been abandoned which is kind of fitting given that this is Houston. This makes the already cramped space feel even more cramped.

6. A lot of the machines are outdated and have issues. In fairness, they have made SOME effort in fixing some but it looks like they are just the leftover stuff from the other gyms that got closed because of the bankruptcy.

7. Overcrowded. This is pretty much the only 24 hour fitness for a very large area. They closed many of the locations nearby and people who had paid for longer contracts were all cramped in here and wait times for a station are just nuts. I know some of the regulars there are already getting memberships elsewhere and there are a lot of choices now with more affordable options.

So in conclusion, I feel that the 1 or 2 star reviews here are a lot more truthful. Really sad what's happened to this once great company.

Source: Google

Soloman Konneh

★ 5

Courtney gave me a lot expertise during the sign up!!

Source: Google

Dercken Nasche

★ 5

Courtney is awesome!!!!!

Source: Google

Andrew Luu

★ 5

Really helpful crew here. Elise was very nice and helpful!

Source: Google

Willian Perozo

★ 5

Excelente atención y buenas personas para Explicarte todo, La señora Elise and Court

Source: Google

Fernando Javier Rubio zeledon

★ 5

Excelente lugar, Elise muy amable y servicial

Source: Google

Tony Bojorquez

★ 5

Environment is great! Customer service is fantastic! Had the pleasure to be greeted by Elise! She has such a great character! Very attentive and super nice!

Source: Google

Wilfred Garcia

★ 5

Elise and the management do the best they can! The maintenance guy is also pretty consistent

Source: Google

Alejandro Bettran

★ 5

Elise 5 stars

Source: Google

Marcia Simovich

★ 2

The gym is poorly maintain. Dirty, missing or broken equipment , weights, mats, and bikes. Needs most of improvement. Nancy’s zumba, body pump and pop Pilates are awesome and she an excepcional instructor. The gym
Needs to hire “ good” instructors as, Nancy and add more clases like, cycling and body combat . Hopefully the upcoming remodeling want take long., as they do kit move Nancy’s clases to another gym for us to attend, and the complete the job within 1 or 2 weeks. Also, they should add a stage for her classes so, she can see everybody and we can all see her.

Source: Google

Anne Rance

★ 1

Gym is run poorly. I go to Nancy’s Zumba Love her class and enthusiasm. Please when renovate add a stage to the group x room.

Source: Google

Xiaofan Huang

★ 5

Please add a stage to the group room when doing the renovations. It will be really useful when instructors showing the moves during the classes.

Source: Google

Breaonna Demerson

★ 5

I love this gym! And courtney at the front is THE SWEETEST! I come just for her SMILE :)

Source: Google