★ 5

Best 24hour fitness I’ve been to. Shoutout Juwan for gettin me set up.

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★ 5

Juwan helped me out

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★ 4

Good workout, Clean & reasonable parking all the time, the swimming pool water needs to be completely changed as its very old & full of chemicals then actual water.. too much Chlorine! burns the skin & eyes

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★ 1

DOORS LOCKED at 1PM. It's a horrible thanksgiving thanks to the older bald white man working at this gym. Your 24 hour fitness in the woodlands will not let any members in after 1:00PM even though the sign on the door says you close at 2:00PM on ThanksgivingAND the Instagram post by 24 hour fitness says “ALL CLUBS CLOSE AT 2:00PM”. The older bald male won’t even answer his phone when I try to directly call the location even though I see him through the glass just standing there beside it. He is only opening the door to let people out of the club then closes it so fast and said to me we’re only letting people out. He actually told me something but many other members wanting to get it he won’t even address them. It’s as if he decided he didn’t want to work today and abide my the 24 hour fitness rules by not allowing members in AND not answering the phone. Absolutely HORRIBLE!!!!!!!!!! A lot of other members think this is a crap thing he is doing. Way to give everyone a good thanksgiving. I plan to give other bad reviews and write about 50 complaints into corporate about this. THIS MAN NEEDS TO BE FIRED FOR SOMETHING SO BAD!!

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★ 5

Thanks for the warm welcome Jimm!

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★ 5

This is my first time trying out 24 hour fitness, and I was very impressed with the quality of service, the machines, the amenities, and so much more! Not only is the gym well maintained but the staff are so friendly and will help in any way they can! Two of the employees in particular, Juwan and Jim, helped show me around on my first days and answered all the questions I had about things like membership, plans, and services offered! 5/5 for them and 24 hour fitness. I highly reccomend!!

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★ 5

Marcus was very help, but love this location very much !!!

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★ 5

Thank you Markus for helping find different exercises around the gym

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★ 5

Thank you Marcus, love the gym.

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★ 5

I love the gym here. I’ve been consistent for 6 years. Markus was super nice too

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★ 5

I’ve been a member since 2006. The gym’s staff are really friendly and very helpful. Markus is always there to help out if you needed assistance with anything.

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★ 5

This has easily become my favorite place to workout. Friendly staff, fitness community and 24hr access.

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★ 5

Been going to this gym for a while now and I love it. Thanks Markus!

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★ 5

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★ 5

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★ 5

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★ 5

Juwan great manager.

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★ 5

Jimm was great! He showed us around and was very informative! Helped us get set up with our free pass and explained all the details very well. Definitely switching to this gym! I’m excited to try all the different machines. There’s such a huge variety for every work out ❤️

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★ 5

Jimm was super helpful, real cool dude, the gym has anything you need and more

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★ 2

Well, been a member since the opening, sadly it's always packed and crowded. Sauna's boards are rotting from all the sweat and puddles (that's a safety hazard). The pool is always taken,and please don't renew the British ids swimming lessons contract , they take the entire lane during the peak hours. The kids ate loud and noisy, you just have enjoy any quest moments in the jacuzzi or pool or any of the saunas. And there's a ton of glitter, hair and other kids accessories floating around - it just take one to clog and break the system 😞 . The prior manager Drew literally resuscitate rhe place, clean stuff along with the cleaning crew. Hoping the guy Juan can fill in the shoes - please keep it clean &decent, enforce rules (mandatory shower before entering pool or jacuzzi) and control the kids, don't own own the establishment, do they?

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★ 1

The gym itself is ok but the Sauna is disgusting. I’ve been going here for about 2 years and the sauna consistently smells like urine. There is often yellow pools of liquid on the floor which I assume is urine which will be there for several days. This leads me to believe that they don’t regularly clean the sauna. I’ve been to 7+ other 24s in the area and the sauna at this one is by far the nastiest, there is no close second. I have mentioned this to the people at the front desk on several occasions and there is a temporary fix but eventually it just goes back to business as usual.

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★ 5

Excellent Gym, great ambiance, great set of courteous staffs…really liked the place.

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★ 5

Jessica at the front desk is awesome at helping out!! Life saver when it comes to membership help. She also greets everyone coming in and out, makes me feel welcomed every time.

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★ 5

Great gym to attend Jimm was awesome 👌🏾 he showed us around,explained very well how to use gym,the different aspects of the gym,was very patient, nice and very helpful.Made experience here feel like home.Thanks Jimm

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★ 5

Great presentation and introduction by jimm

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★ 5

i worked out

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★ 5

Courtney and Taea are the best front desk workers!

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★ 5

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★ 5

Great experience!

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★ 5

Very nice gym

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★ 5

The employees are so awesome and make you feel comfortable in the gym Juwan and Jim are both wonderful!

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★ 5

Perfect customer service, helped me upgrade a membership and add family members 👍🏻 Ty Juwan and Bobby!

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★ 5

Good club. Clean.

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★ 5

Awesome gym to workout at during my 9 days in Houston. Free weights and plenty of power racks meant I didn’t miss a single workout or training increment despite a 24 flight to and from Australia. Markus and the team fixed me up with a very reasonable temporary membership for the trip

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★ 5

I visit this 24 Hour Fitness regularly, and every time Joshua is at the main desk, the experience is noticeably better. He’s friendly, welcoming, and always ready to help with anything—whether it’s checking in, answering questions, or resolving issues quickly.

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★ 5

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★ 5

Courtney is the best

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★ 5

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★ 5

Great gym!

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★ 5

Everytime that I come to the gym I enjoyed my time and Jessica is always helping everybody with a smile!!

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★ 5

All the workers here are so friendly! I have been coming here daily for just over a year and haven’t had one bad experience. Truly a 10/10 for those who like to lift and pay a low price.

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★ 4

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★ 5

I have a great time a the gym the employee Jessica always brightens up my day!

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★ 5

jesica’s cool :)

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★ 5

Very kind Jessica, very good service 😊

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★ 5

Jessica was very sweet and made my registration experience very easy and quick. I look forward to working out at this gym.

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★ 5

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★ 5

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★ 5

Best Sales Person Ever Juwan!!!! Very knowledgeable and professional

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★ 5

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★ 5

Jessica really helped out with the questions I have. I appreciate her knowledge and work!

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★ 5

Great service!!!

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★ 5

Great gym, Jesica from the front desk is especially helpful and friendly.

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★ 5

Juwan has wonderful customer service! Very attentive, did a fantastic job explaining the membership options to me, and overall had a friendly / welcoming attitude. Would recommend his assistance to anyone :)

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★ 5

Workers were very very helpful. The equipment/environment is top tier and very clean. 10/10 recommend!!!

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★ 5

Courtney was super friendly and helpful 10/10 recommend.

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★ 4

Pretty good equipment availability. Gets a little crowded at peak hours, but this is understandable given the affordability. Only gripe would be slightly more power racks and benches by the dumbbell area would be great. Marcus almost makes it a 5 though.

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★ 5

Markus made the gym experience a lot more welcoming (:

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★ 5

I love it here Markus made the experience way better

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★ 5

Good gym w Markus

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★ 5

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★ 5

24hourfitness has amazing staff and welcome friendly environment

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★ 5

Juwan is a great help!

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★ 5

Maraus helped me have a good experience at the gym

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★ 5

sauna is big and place is not too busy all the time

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★ 5

Markus walked up to me and made the gym a more welcoming place

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★ 5

Markus is the best🙌🙌🙌

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★ 5

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★ 5

yea they coo , stop by it’s big in here🙂

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★ 5

Excelente Gym, muy buenos aparatos, el jacuzzi y el Sauna de primera, el servicio brindado por Jessy de lo mejor, muy amable. Recomendado al 💯

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★ 5

Me encanta esta súper completo, sauna, jacuzzi,alberca, cardio, pesas aparatos, clases y entrenadores y puedes acomodarte a cualquier horario,el personal te apoya en especial Jessica en las mañanas gracias es bilingüe y super amable !!!

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★ 5

Best 24 hour fitness.

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★ 5

Daniel and Taea are always kind and welcoming — it’s great being greeted by them when you walk in. The gym has all the equipment you need for a great workout, with a solid mix of machines, free weights, and cardio options. My only suggestion would be adding a few more cleaning stations for convenience. Overall, a great gym with a positive atmosphere.

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★ 5

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★ 5

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★ 4

I love the variety of machines and the community, but it’s lacking in good leg machines. Courtney sent me

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★ 5

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★ 5

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★ 5

JIM

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★ 5

Great sign up experience. Everyone was nice and informative. The gym seemed organized and clean.

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★ 5

We had a great experience signing up for the gym today thanks to Taea! She was extremely professional, kind, and made the whole process smooth and easy. You can tell she genuinely cares and looks out for people she took the time to make sure we got the best option for our needs. Highly recommend speaking with Taea if you’re joining she’s amazing!

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★ 5

Jimm was very professional and helped renew my yearly membership.

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★ 5

Jimm provided great customer service. He answered all our questions. He was welcoming and inviting to my wife and I. He took the time to walk us through the 24Go app so we can sign up for classes and set training sessions. Overall Jimm gave us a great first time experience.

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★ 5

Jimm did a great job explaining all the services and quickly got us set up. He was friendly and we felt very welcomed. We love all the classes equipment sauna and pool. So much to offer!!

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★ 5

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★ 5

Best gym ever! Singleton and Juwan help and are very welcoming whenever I visit the club. 10/10 recommend.

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★ 5

The gym itself is nice. Usually clean with a great friendly staff. It can get crowded at peak times, but it’s big with ample amount of machines. I would recommend to anyone in the area!

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★ 5

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★ 5

Really good

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★ 5

So nice and hospitable

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★ 5

Facility is always clean and orderly, sauna always functioning, and equipment in good condition. And above all, Taea is absolutely phenomenal, her customer service and friendly personality makes entering the gym a pleasure.

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★ 5

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★ 5

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★ 5

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★ 5

Taea helped me out a lot! She was really patient and kind! Thank you!

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★ 5

Taea is extremely helpful she’s the greatest

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★ 5

Taea and the 24 hour team have been great they are so welcoming and have great staff

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★ 5

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★ 5

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★ 5

Great place to workout!

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★ 5

First time it’s was gooddd no problem at all. I’m finna keep going.

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★ 5

Courtney was very nice and friendly helped me out a lot !

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★ 5

Lovely service by Courtney

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★ 1

There's only like two people that work here now that are friendly. Rude is an understatement. Whoever this new older guy with glasses at the front desk is, is a piece of work. FYI people come to the gym to relieve stress not the opposite. Place needs a deep cleaning badly.

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★ 5

Friendly, helpful and clean

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★ 5

Juwan was great! He showed my sister's and I all the cool areas and bundles that we can do here. He had a great energy and was very knowledgeable about everything when we had questions.

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★ 5

Just signed up for a membership, great service

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★ 3

Think the fact that I pay almost $50 a month for this gym is ridiculous. Constant trash everywhere especially during the night time. Zero gym etiquette, unracked weights everywhere. Only plus side is the amenities and the fact that it’s 24 hours.

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★ 5

Came here to get membership and Jessica helped me out. She was so nice and had a big smile.

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★ 5

I had great service today by Daniel Stewart.

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★ 5

Amazing

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★ 5

I like the abs setup here

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★ 5

Daniel was very helpful!

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★ 5

Goated gym

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★ 5

great gym

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★ 5

Daniel was very helpful and was respectable and a cool dude 100% recommend when you come here to talk to him

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★ 5

helped a lot with several different problems I had!

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★ 5

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★ 5

Very good gym staff amazing

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★ 5

These folks great. Yummy snack.

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★ 5

Grate Atmosphere and very welcoming!

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★ 5

Great music

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★ 5

Good hoops

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★ 5

I like the turf area.

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★ 5

Gym is very good and have more space. They are so many lift, court, and everything. I love it here.

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★ 5

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★ 5

It’s fire trust

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★ 5

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★ 5

Love working out here, the renovations really made space feel open and easy to workout in! Taea is also a great help with any questions or problems that may occur!

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★ 5

Love this gym so much, the renovation really changed a lot, Tara is always super friendly and helps out a lot!

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★ 5

Love the good attitudes of the people here, both in other lifters and the staff!

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★ 5

Great gym and atmosphere!

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★ 5

Good core workout equipment, good workout machines, and it’s good for the price

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★ 5

Taea, very good customer service. Extremely helpful and knowledgeable with the gym and all the answers to my questions

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★ 5

Great customer service

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★ 5

One of the best gyms in the woodlsnds. Jimm is awesome! Always super friendly, helpful, and professional. He makes coming to the gym a great experience.

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★ 5

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★ 5

Taea is super helpful and professional. She’s always kind and says hello to everyone when they walk in. I always enjoy coming in and seeing her at the front.

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★ 3

Charging 8 dollars for a cheap brand water bottle is insane. Not sure if I was charged that because the two people there at the time man and woman were saying as I walked away how much did she give you while looking at the cash because I have good ears. Yeah either its 8 dollars or you got two theifs working at your business.

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★ 5

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★ 5

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★ 5

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★ 5

Cool gym, Sabrina was super helpful and always had a positive vibe. Been going here for a couple years now, fair prices and good equipment.

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★ 5

Wonderful and well maintained

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★ 1

Called and asked if they offered trying the gym for a day and even explained I've been to a different 24 hour before and had a membership, but it's been over 9 years. Was told I could still try the gym for a day, and after driving 45 minutes and taking my pre workout, was told I'd have to do a membership or pay for a day pass since I've been to a different location over 9 years ago.

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★ 5

Have used 24hr for a while, always met with friendly vibes and helpful service
Had a great conversation with Duwan today.

He was very informative and helpful!
We talked about a block party the gym is hosting this Monday and he helped get me signed up.

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★ 5

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★ 5

Jimm

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★ 5

My home gym. Love it staff is super friendly and helpful

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★ 5

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★ 5

Had a few questions on some machines, and Juwan helped me out. I appreciate the staff

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★ 5

Juwan Burns was amazing at helping me navigate the gym.

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★ 5

Juwan was excellent

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★ 5

Juwan was very helpful at navigating through the gym today . Great employee would definitely recommend

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★ 5

Juwan Appreciate the help

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this location! Very clean gym ALL THE TIME staff is always friendly and very welcoming! Plenty of room not over crowded like other 24hr locations.

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym and the atmosphere!

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★ 5

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★ 5

Great atmosphere and amazing training Jimmaine was very knowledgeable

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★ 5

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★ 5

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★ 5

Been coming for about half a year , great place, clean

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★ 5

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★ 5

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★ 5

love this gym besides the fact that they only clean the sauna once a week..

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★ 5

Best gym I’ve ever been too the best company to workout for and the best hospitality!!

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★ 5

Taea has always a great attitude and smile on her face ! Thanks for bringing a great atmosphere to the gym.

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★ 5

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★ 5

Great service, very energetic

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★ 5

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★ 5

Juwan has been very helpful in helping me get started with my membership! Very thoughtful and thorough in everything I can get here at 24 hour fitness!

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★ 5

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★ 1

Mens Restroom is disgusting every day no matter what time you go. Smells like pee. Toilets are covered in feces. Floor is disturbingly disgusting. I personally also work at a gym and like to come here to switch it up.. that's about to end. The restroom looks like a third world country.

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★ 5

Juwan was exceptional I wish everyone was like him!

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★ 5

Juwan is the best!

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★ 5

Juan was amazing. Really knowledgeable, great attitude and explained everything clearly and in detail. I ended up getting a membership based on that and this will probably be my gym for years to come.

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★ 1

I recently moved to Northeast Spring and was excited to try 24 Hour Fitness with a 3-day free pass. Unfortunately, when I visited the club, Jessica and her supervisor refused to honor the pass even after I showed my ID. Their attitude was rude and unprofessional — it was a complete waste of time. Very disappointing experience; I would not recommend this gym at all.

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★ 5

I just want to take a moment to recognize Taea at 24 Hour Fitness for her exceptional customer service. Every time I visit, she’s friendly, approachable, and always willing to help with a great attitude. Whether it’s answering questions, assisting with check-in, or just creating a welcoming environment, Taea consistently goes above and beyond.

It’s clear that she genuinely cares about the members and takes pride in her work. People like Taea make a huge difference in the gym experience—she’s a true asset to the 24 Hour Fitness team.

Thank you, Taea, for making every visit a positive one!

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★ 5

MUY BUEN GYM EXCELENTES EMPLEADOS

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★ 5

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★ 5

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★ 5

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★ 5

Amazing Customer Service. Can’t wait to get started with the gym.

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★ 5

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★ 5

Juwan was extremely friendly and helpful!! The gym is super clean and the equipment is in excellent shape. We are so excited to continue our fitness journey at this facility.

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★ 5

Favorite gym

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★ 5

I’ve been a longtime member of this gym, and it continues to impress! They have every piece of equipment you could possibly need, plus great amenities like a lap pool, hot tub, sauna, and steam room. There’s more cardio equipment than you could ever use, and the facility is always well-maintained. I also love that they offer different membership options to fit any budget. Highly recommend checking it out!

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★ 5

Great place, plenty of equipment, always well maintained

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★ 5

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★ 5

GREAT

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★ 5

Front desk guys Juwan and Jarred were the best

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★ 5

Juwan was the nicest bro!!

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