★ 5

Source: Google

★ 5

Great gym!

Source: Google

★ 3

Source: Google

★ 1

Worst gym ever all the treadmills don’t work only two work weak gym not worth your money cancel cancel cancel fix your equipment.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I'm a member and have been paying $44 per month. My year agreement is up. Despite me calling and explaining that I have moved and haven't set foot in the gym for several months they have continued to bill me instead of cancelling my membership. Horrible customer service. The manager returned my call a week later and left a voicemail. Basically, because I haven't been able to speak to the manager directly, they won't cancel my membership!! Even though they know I'm not using it, don't live in town, and my contract is up. Ridiculous!!! They are basically stealing from me every month!!!

Source: Google

★ 5

Source: Google

★ 1

SCAM ALERT: First I’m NOT under contract for my membership. I’ve been trying to cancel my membership for two months now with numerous phone calls and emails, Debbie Averitt with billing continues to debit my checking account, I followed their 30 day cancelation request and easily met that requirement. I have proof of my email cancellation that is dated, I supplied her that email cancelation per request to Debbie Averitt, “she conveniently couldn’t find it” then after receiving the email proof of my cancelation that was dated “she ignored it”, then I asked for a simple refund and was laughed at. I read other complaints in these reviews; obviously I’m not the first person to be swindled. What a nightmare, so dishonest. I paid loyally for years and now I was taken advantage of by TruFit.

Source: Google

★ 2

Decent facility, there's a 30 day cancellation notice requirement or they bill you another month. Make sure you ask questions like this. I also encountered several billing errors over my time there.

Source: Google

★ 5

What great customer service! Coming from another location to this one couldn't have been easier. Hannah was polite, courteous, and informative about the transition and made it quick and painless. I couldn't be happier with the transition. Thank you so much!

Source: Google

★ 1

Source: Google

★ 1

My issue is with the staff and billing. I was quoted one price and am being overbilled. They told me they'd refund one month to make up for their error. Have yet to receive the check, since they billed me for the month I was suppose to get free. Horrible communication skills. No follow through. their word means NOTHING!

Go somewhere else seriously.

Gym & Equipment are decent, but lack of honestly and integrity by staff is appalling.

Source: Google

★ 4

Convenient location for those of us that live in the Park Hudson/Copperfield/Wheeler Ridge area. Kind staff, reasonable rates.

Source: Google

★ 3

The staff is great. The gym is in a great location -- off of 6. Its very accessible. I have two complaints though: they should have a DVD player, for those who want to use P90X or something like it; and they should have a heavy bag for boxers. These are simple additions that would make a real difference.

Other than that, though, its a great gym. Very friendly staff. And the tv's on each of the treadmills is awesome. I love that I can watch UFC while I run. Haha.

Source: Google