★ 5

Since moving to New Braunfels almost two years ago, I became neglectful with my workouts. I could not find a gym that had group classes like I was used to, and I was pretty much walking on my treadmill and nothing else. Now that my 50th birthday is around the corner, I knew I needed to find something with weights and conditioning to help me keep moving and healthy as I age. I also have Lupus and so some days are great, and others not so good. I was nervous about trying something new; however, my first time trying Burn Boot Camp was a game changer! They listened to my concerns and help push me, but also show me modifications on my bad days. I LOVE all of the instructors- Haley, Devynn and Daniel are AMAZING! They are knowledgeable, enthusiastic and make the class fly by. I have been there less than two months but have already seen an increase in what I can lift- and I am even surprised with the progress I am making! The other members are friendly and the entire environment is welcoming. I am so happy I found Burn Boot Camp!

Source: Google

★ 1

If there was a zero star, I'd give that rating. They will sell you lies to gain memberships.

The front desk receptionist does not know their policies fully and they will not give you a refund even when they tell you to your face they will then run your card and store it on file for reoccurring charges without your consent.

On 12/10/2024 I went to purchase a 6 month membership for my wife as a christmas gift. At the time of purchase I explained that we may be moving in the future and inquired about transferring the membership to a different location or recieving a refund. The lady at the front desk told me that if we did in fact move the gift certificate could be transferred to another location, or refunded if there wasn't a location within 25 miles of our new city. I agreed to those terms and purchased the gift card in the amount of $945.00. At that time of purchase also they added my card to my wife's current account without notifying me and began charging my card the monthly membership fee without my consent of $159.00/month. My wife and I have both attempted reaching out to the business via text, by phone, and in person to resolve this issue and they are unwilling to issue a refund for the gift certificate as they had originally stated. Apparently falsely to me intially or else I wouldn't have purchased the membership because we are in fact moving to Waxahachie, Tx the first week of April. They continue to claim there is no refunds whatsoever as in their policy but that was not made apparent until after payment, after they told us lies, and when we are needing to relocate our family. We are not the only persons now after speaking with other patrons of this business that they have verbally given lies and false information about memberships they offer to gain business.

It is a shame you cannot deal with honest businesses and people any more these days.

Source: Google

★ 5

I love going to this gym! I always get in a great workout and I love that there is childcare with the membership. I appreciate the trainers Daniel and Amy who are always there to help correct your form and also encourage you! The front desk and childcare ladies are great too, I'm grateful that I can bring my son in while I work out and not have to worry about him. That's so hard to find as a Mom!

Source: Google

★ 5

Community & Workouts For All Seasons Of Life 🌿

This is the place to be for support and just a pure FUN workout! The staff is kind and welcoming - always with a smile 😊 The child watch is even more awesome! Having a fitness studio that offers kids care is such a blessing here in New Braunfels!

Whether you’re pregnant and preparing for baby, re-entering fitness postpartum, or simply a guy who wants to crush it at life - the workouts are super scalable and fun!

Highly recommend if you’re looking for a fitness COMMUNITY!

Source: Google

★ 4

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★ 5

Challenging workouts, Positive community, Energetic music. WINS across the board

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★ 1

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★ 5

My husband and I love this place. Kerbi and Ashley are awesome! They run the front and absolutely rock at what they do, and Daniel and Amy know how to run AWESOME classes. The first few times I went I was too sore to come in more than 1-2 times a week… it only took a few weeks to get in the groove. This week I was able to go 5 times in a row.

The training, and the daycare make it sooooooo worth the money! The coaches are always meeting you where you are at. For me, I am 4 months postpartum after having my 7th child. I’ve had to modify a lot. The trainers never push me in a way where I will injure myself, but instead they are always challenging me in a safe way that is giving me an EPIC workout every day. I’m having to modify less and less because of this! The training is always different, which is great for shocking your body and getting a great workout.

My husband is the opposite end of the spectrum… he reviewed as well. He is a very athletic black belt in jiu jitsu, and he uses these workouts to step up his fitness! And Burn definitely fits that tall order. He LOVES it! We love working out together, so this gym has been such a blessing for our relationship and our fitness!

The child watch is run by moms, and they do an awesome job with all 7 of my kiddos! My kids get excited whenever they hear they get to come with me… I just love that!

I highly highly recommend this place!

Source: Google

★ 5

Joined my wife for Burn Boot Camp, and we had a blast! I also do BJJ in the local area, and wanted to supplement my grappling and fitness with some high intensity cardio training. This definitely works! In addition, they have a child watch service that will take care of my 7 kids without additional cost. That’s a pretty incredible deal for my family, as you can imagine. We work hard for 45 minutes and are free to use the floor to stretch before the next class begins.

They have dumbbell weights up to 75lbs, and kettlebell weights up to 28kg (~65lbs). There are a lot of ways for you to push yourself, and trainers will help you increase or decrease intensity according to your ability. People “modify” workouts to make them easier or harder, and you can increase or decrease weight as well as the speed of reps to always challenge yourself (or allow yourself to survive lol). In addition, you are always free to take a break for water if you need one.

I have trained 3 times as of this review in classes run by Daniel and Amy, and signed up today.

Source: Google

★ 5

the best gym!! the best community!! the best people!! highly recommend

Source: Google

★ 5

I just got back from my first class, it was great. They greet everyone with a smile at the door, they modified workouts for me, and constantly checked on me, it was 95% women in my class, no judgement if you have to walk off to take a break, there was spray deodorant in the restroom, a huge plus as my deodorant decided to give in after 3 minutes lol! They were friendly and attentive and the workout was a workout but at 45 minutes it passed quickly!

Source: Google

★ 5

I am sooo grateful I joined this gym. Everyone is kind, uplifting and fun! Daniel and Amy both push me to my max which I really appreciate and both expertises with fitness and nutrition. I joined this gym because I was needing more, I felt like I reached a plateau in my workouts and I’m glad I did. If you’re considering joining… just do it!

Source: Google

★ 5

What an experience! The instructor Amy was amazing & motivating. The facility is very clean, well thought out. I went to this boot camp because my wife started going and said I would like it. It was definitely different for me. I wanted to puke half way through and 2 days later I am still sore. I will definitely be going back. Whether you are looking to drop some pounds or build your cardio, this is definitely worth trying.

Source: Google

★ 5

Exelent

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★ 5

Great place all around and great workouts! Love this place!

Source: Google

★ 5

The nicest people I’ve ever met since being in NB!!!! I’m obsessed with the burn

Source: Google

★ 3

The workout was great. I definitely have been in pain with how sore my muscles are.

Negatives would be communication issues. I had (what seemed to be) 3 different people contacting me or one person with a very bad memory. Haha. It was frustrating having to communicate everything repetitively & staff didn't seem to know what was going on.

Grateful for childcare but for the price of the bootcamp I think should have more security set up. Thankfully New Braunfels is a pretty secure town so I wasnt THAT concerned.

Also, for the price, I'd expect better communication/organization. Not willing to pay $159/mo. for a lower mid quality studio. Sucks bc the workout was good & I definitely need it.

Update due to (well curated) response:
Communication issues started PRIOR to the bad weather. They were indeed exasperated after the fact but I definitely wouldn't judge a facility based off of the weather alone.

Source: Google

★ 5

Intense workouts that work and staff and trainers are awesome.

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★ 5

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★ 5

A challenging workout with a supportive environment. Burn is the perfect way to start my day.

Source: Google

★ 1

Manager is so rude. Overpriced and when i canceled membership (and even signed the cancel form) they continued to charge me for months and refuse to reimburse me.

Source: Google

★ 1

Stay away! They will over charge your account with unnecessary charges and continue to charge you after you cancel. Even after following proper procedures for canceling your membership. Terrible management that does not care about customer service. Muuuuch better gyms out there to go with!

Source: Google

★ 5

Love this gym, the community, the staff, the owners… All of it! Don’t be fooled by the fake reviews, it’s actually a great environment. The atmosphere has improved tremendously in the past year under the new ownership. Thanks for being great Burn Boot Camp NB!

Source: Google

★ 5

Literally the best thing I’ve done for myself as a woman but also as a mother! I love me some Burn Bootcamp and so do all three of my babies!

Source: Google

★ 5

I have been a member at Burn NB since they opened several years ago. The community, the trainers, and workouts are all top notch. Would highly recommend trying it out!

Source: Google

★ 5

Burn is a gym like no other! I started Sept 2022 and feel my day isn’t complete until I have went to a camp. This surprised me as I am not a “Gym Rat” and feel acquainted in a gym setting. Lauren and her staff are so welcoming. The trainers are very knowledgeable and know just how to push you. More importantly I feel so good mentally and physically!!!!

Source: Google

★ 5

Love Burn NB! Trainers are great!

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★ 5

I’ve been at burn for just over 3 months and I’m, by far, the healthiest I’ve ever been! I love that I can go to the early camp before the kiddos wake up, or the afternoon camp to reset from work before going home. It’s the perfect blend of being pushed and challenged while still catering to everyone’s individual abilities.

Source: Google

★ 5

I've been a Burn member since they opened. I love the friendly atmosphere and the positive vibe this gym offers. It's like my other family. The trainers are extremely motivating and make sure they bring out the BEST in us.

Source: Google

★ 5

I've always enjoyed working out but also at times felt lost at a normal gym. I knew I liked private personal training or group fitness classes, but those are often expensive or during my work hours. When I found Burn Boot Camp, it quickly became my happy place. Amazing trainers, a wide variety of 45 minutes camps so the workouts are never boring and there is always a camp time that fits my schedule, free child care, and a family friendly feel. I highly recommend Burn to anyone.

Source: Google

★ 5

Burn is my happy place! After over three years of membership, I have seen a change in myself physically and mentally! The trainers go out of their way to support you and the other members are like family. I definitely recommend Burn Bootcamp!

Source: Google

★ 5

Love Love Love burn! This summer 2 of my teens are joining me and they love it too! The trainers have been so welcoming and kind to them!

Source: Google

★ 5

Love, love, love Burn!

The trainers are always positive, encouraging, and willing to guide and answer any questions. The encouragement from the other members is amazing! Also, The childcare is so awesome to have when needed.

Source: Google

★ 5

Best trainers, staff and community you can find in a gym. Childwatch is so convenient, camp times are super flexible, focus meetings and personal training are on point! I am so thankful I found this gym

Source: Google

★ 1

I started burn boot camp in new braunfels I signed up for six months I had to do an early cancellation but was informed I still had to pay the six months which I understand. after signing the cancellation form they said it was all taken care of but I got charged for two months after my six month time and they are saying I cannot get reimbursed. The man who took care of it is no longer their to speak to about it and when I spoke to Lauren on the phone she said their is nothing she can do and can’t refund me. Lauren also told me their is nobody else for me to speak to they don’t even have a corporate office so if you run into any problems about payment their will be nothing they can do.

Source: Google

★ 5

Source: Google

★ 1

Really unfortunate. I was warned that the owner was shady and I still wanted to give it it shot. I loved the workouts and the trainers. Review their “contract”, what they say is different than what they have in writing. Tried to cancel multiple times only to not be responded to. Should have listened in the first place.

Source: Google

★ 5

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★ 1

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★ 5

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★ 5

Such a fun community! Great workout with so many day dynamics. I love that it’s weights that you want to do or the trainer can recommend. This work out allows you to push your limits or stay with in your comfort zone. As soon as I showed up I was greeted and given a tour. The trainer new everyone by name and pushed up from start to finish. If you need accountability and a family this a great place to come and join. So many gyms all over the U.S. that you can use with one membership. Plus you get a one week free trial.

Source: Google

★ 5

Burn Boot Camp is a workout like no other. It is intense, challenging and will change your body! The community at Burn is also amazing- the trainers will push you yet encourage you!

Source: Google

★ 5

The workouts, trainers, environment, and community at Burn are top notch! I’ve been going a month now, and my strength has already improved so much. I’ll be a long time member for sure.

Source: Google

★ 5

The workouts and community at burn NB are second to none! I’d recommend it to anyone, no matter your fitness level.

Source: Google

★ 5

If you are looking for a comfortable place to work out with amazing trainers and a very supportive community, Burn is your place to be!

Source: Google

★ 5

Great place great people

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★ 5

I would highly recommend Burn New Braunfels to anyone at any level. It is challenging all while allowing you to modify to your own level. I work out way harder than I would on my own and you can't beat the friendly and welcoming atmosphere. I think the great community makes this place stand out amongst competitors! And on top of this, nutrition guidance and awesome trainers. What else could ya want? 5 stars, all around!

Source: Google

★ 2

Okay place to work out, however, I had major issues with some of their policies. Not the place for me.

Source: Google

★ 5

Such a Amazing place !! Staff,Trainers, and everyone that attends camp is so supportive and encouraging. What a great place to be.👍

Source: Google

★ 5

I can totally see the difference! They push you hard and don't let you slack off. Just the kind of motivation I need. And each class can be tailored for each persons individual skill level.

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★ 5

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★ 5

Loved it there but pricey for me

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★ 5

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★ 5

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★ 5

Going back for my second workout today, I love this way of working out and burn has a childcare which is amazing for parents. My first workout killed me and I couldn’t stop thinking of how this is going to be my new workout gym. The workouts are fastspeed and exciting and you don’t get bored.

Source: Google

★ 5

This is the best, most comfortable gym. The staff is friendly and everyone is welcoming no matter the fitness level. I love it and can’t wait to return for more classes.

Source: Google

★ 5

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★ 5

This place is amazing! The trainers are awesome, every workout is different and challenging! Free childcare! & they are so good with my son!

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★ 5

Great atmosphere all while working out with amazing people!

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★ 5

Source: Google