★ 5

I’m not one that likes to exercise, but I actually enjoy Pilates. My favorite instructors are Denise & Kristie. They explain things so well and while it’s challenging, I can still do it.

Source: Google

★ 5

The best thing created for people that don’t like to workout. Reformer Pilates helped me lose weight and tone everything without trying. After three years, I’m much stronger, leaner and stand taller. Instructors are great.

Source: Google

★ 5

Great workout without aggravating my joints. Many options for different types of classes from beginner to hard core advanced. Zoe the manager is awesome in helping you out and making sure your needs are met!

Source: Google

★ 5

Great class. Energetic and inclusive. My Pilates body is the best ever💪🏽

Source: Google

★ 5

Source: Google

★ 5

Always a great workout 🫶

Source: Google

★ 5

Love Club Pilates Friendswood!

Source: Google

★ 1

The management here is a joke period. My debit card was compromised and since that happened I just decided to cancel my membership. So I got in touch with Zoe, and emailed her about this. I didn't update my debit card at the time, and of course Zoe expected me to chop chop and get it done on her time schedule. So I incurred a late fee, which is no big deal. Then......the harassment started, emails, phone calls, and they tried to run my compromised debit card approx. 7-8 times. Zoe called me every day, sent me emails, and ran my debit card over and over and over. She accused me of stopping payment on my account, which I had already told her that the card was compromised. These people are crazy, and will harass you to death over a gym membership. And the instructors are a joke on top of that. That's why I stopped going......and they continue to try to charge my card........every week. I don't trust them enough to update my payment method as I think they will do something shady, honestly.

Source: Google

★ 5

I absolutely love this gym and the workouts. I feel so good after I started a month ago. I normally have knee pain after a workout but with this program I don’t.

Source: Google

★ 5

🌟⭐️⭐️⭐️⭐️🌟
I took the Balance class this morning with Hannah, and it was amazing! She is a fantastic instructor—knowledgeable, encouraging, and attentive to everyone’s needs. The class was both challenging and rewarding, and I left feeling stronger and more balanced. The Pilates Club has such a welcoming atmosphere, and I always look forward to my sessions here. Highly recommend!

Source: Google

★ 1

Dislike the customer service 👎

Source: Google

★ 5

This has been the BEST group workout venue I have ever been in. I'm getting stronger every time. The best workout for people with neck, shoulder, hip or knee injuries. They can tweak your workout to suit you. 🥰

Source: Google

★ 5

I just finished my 100th class here this week. Pilates was recommended to my by my physical therapist a few years back for a back injury. As long as I keep going, my back pain remain very low. The instructors are all encouraging and scheduling is relatively easy.

Source: Google

★ 5

The staff and instructors here are so friendly and accommodating. I love coming here!

Source: Google

★ 5

I’m so happy I finally found a workout I enjoy and look so forward to coming to every week, multiple times a week!

Source: Google

★ 5

I love this place so far! It’s been super easy to book classes with the app and I love that I can book 2 months out. I highly recommend the unlimited plan. And if you refer friends you get a little discount! The classes are so relaxing, my favorite is the center and balance. As a busy mom this has been great for me to unwind and relax 😌

Source: Google

★ 5

I’ve been a member of Club Pilates Friendswood for almost 2 years now and to say that Pilates has changed my life is an understatement! I feel more confident and comfortable working out than I have ever felt anywhere! I’m in the best shape of my life and will continue to do Pilates here until I can’t anymore! The staff are super friendly and helpful and I’ve never felt uncomfortable asking questions about how to do an exercise/asking for tips. Joining this club was the best decision I’ve ever made! 🙌🏼

Source: Google

★ 5

I look forward to Club Pilates every day.
I feel better when I leave. Great staff
and instructors!

Source: Google

★ 5

I just joined the studio and this is my first time on the reformer and I’m really enjoying it. I have done pilates and yoga before and I’m excited to get back into exercising!

Source: Google

★ 5

Loveeeddd the course instructor had a lot of patience , would recommend!!!

Source: Google

★ 5

Love these classes. Great instructors. Helps so much with my back and hips.

Source: Google

★ 5

Great classes and instructors

Source: Google

★ 5

I love this place!

Source: Google

★ 5

I love working out at Club Pilates Friendswood! The instructors are so helpful with modifications when my body is struggling. Pilates has changed my life!! Everyone should give it a try!

Source: Google

★ 5

Don’t wait! I wish I would have introduced myself to Pilates years ago. Starting my weekdays with Kim sets the day in such a positive motion!

Source: Google

★ 5

I have enjoyed my workouts for over a year now. The center is always clean, staff super professional! All the tips and tweaks to make the most of the work out. Bonus … made several new friends that help support efforts.

Source: Google

★ 5

I have been a member since 2021 and have thoroughly enjoyed my time at Friendswood Club Pilates. Kim is a great instructor and I have loves taking her classes!

Source: Google

★ 5

Club Pilates Friendswood is awesome and has such great classes! I have never felt more strong from the inside out. I love it!

Source: Google

★ 5

Great for all ages! A comfortable environment with great instructors that help you build strength. Great for building core strength to correct bad posture and help with lower back pain

Source: Google

★ 5

This place is really life changing! I just hit my 500th class, and I feel so much stronger than I ever have. I never thought I’d be able to hold a plank for so long or do one of those crazy teaser moves. Now I can!! All the classes are exceptional, but a personal shout out goes to Kim’s suspend class and Nicole’s flow 2.0 class!!

Source: Google

★ 5

I had the pleasure of joining this location. It has been a truly wonderful experience. I was really dedicated to getting in the best shape of my life Mind-Body-Spirit which is crucial to having a good experience IMO - Book your classes in advance and ensure you have the time in your schedule to attend and you will be thoroughly rewarded.

Source: Google

★ 1

This place is a joke! I have never met a more non-customer service oriented staff. Alé and Zoe have gone out of their way to be unaccommodating. NOT ONLY has the staff done everything to make my experience difficult and frustrating, but I have to book a class 2 weeks in advance because they are so full. I have requested all kinds of help with my membership and NOT ONE PERSON has helped me resolve an issue. BUT WAIT!! There’s more. Today I was unable to make the class because of my work schedule. I called to cancel the appointment. Ale informed me that not only was I going to get a $20 cancellation fee but I was also going to get counted and lose one of my classes! Seriously?? I get 4 a month. Like I said. WHAT A JOKE!!! So y’all make sure life doesn’t get in the way at Club Pilates in Friendswood. There is no understanding or customer service here to help you. They could care less. You’re just a number, baby.

Source: Google

★ 5

I’ve been going to this studio since I retired in 2021. Love the instructors. They always push us to do more!

Source: Google

★ 5

Totally new to Pilates. I’ve been with club Pilates fwood for 3 months and my only regret is not joining sooner. They have changed my body, inside and out!!!! Highly recommend!!!

Source: Google

★ 5

I really enjoy taking classes at Club pilates! Also, I enjoy the instructors and members! Pilates is life!! 🙏🏻🙌🏻

Source: Google

★ 5

Amazing place and people been there over a year and enjoy going every day!

Source: Google

★ 4

I really enjoy these low-impact Workouts. The place is clean and even the stretching workouts help with balance and confidence. I don't feel judged here. There is a kind of peace and acceptance for all skill levels.

Source: Google

★ 1

Management is horrible. They charged my account when I asked them to stop my contract. The customer service is horrible. They don't honor their word or their contracts. I love Pilates but I'm very disappointed in their service and recommend you go elsewhere for Pilate classes.

Yes please contact me. I would appreciate you looking into this. I’m quite distressed over the customer service and dishonesty

Source: Google

★ 2

I joined Club Pilates Friendswood back in 2022 and initially had a relatively positive experience. Work outs were consistent. Centered and Balanced with Jewels was wonderful and all was well until I became pregnant. During my pregnancy, getting on the reformer was an adjustment. I quietly took time off, froze my account for a small monthly fee, which I was told came with one class/month. However, the rule changed shortly after.
A few months later when I was cleared by my specialist to participate again, I was visibly pregnant yet let management and inquisitive instructors know that I would be modifying and taking breaks. I asked to ease in with an Intro Class again, however not only were those requests ignored, I was balked at when I showed up for an Intro Class. They were reserved for "non members" only. Apparently, instructors couldn't be distracted from making their sales pitch?
I sent another email regarding discomfort I was experiencing during class and inquired about other options aside from my unlimited package, since I'd recently rejoined and 30-day notice is required for cancellation. Again, the email is on file and has since been referenced but, it was ignored until I appeared in the studio to discuss it with a manager. The manager, Katalina, at the time informed me that I could opt to sign up for private sessions or a 4 class pack the following month. In the meantime, I tried a class at one of their sister studios where I was welcomed and assisted, offering special equipment and modifications available to pregnant clients that the Friendswood studio had not introduced to me. Furthermore, I was informed that I should not have been participating in classes beyond Flow 1 and Center and Balance. All such resources and information had been withheld by Friendswood staff.
I still don't understand why those options and information were not offered to me when I expressed that I needed to ease in with a shorter class, when. I left early, took breaks and asked for other membership options.
I decided to cancel and that I would join another studio when I can take advantage of the fill range of classes again. I spoke to Katalina again who ensured me that my membership had been canceled without penalty per our discussion about other membership options. She also confirmed that late fees for waitlisted reservations were refunded.

The following week that manager was no longer employed and that someone named Jenn would be reaching out to me. Jenn still has not reached out to me. So, after a week of being ignored, I contacted Chase bank to dispute the charges.

Since then Tatiana, the new manager has informed me that they've charged weekly fees for the returned check on top of the fee for membership because I did not provide a full 30 days notice about the cancellation due to my pregnancy condition. Nor, had I participated in any classes during the month of March. I have been charged for an unlimited membership--a membership that allows pregnant women to participate in only two of the classes on the schedule that offers about a dozen classes.

It is April and someone has finally responded with an adjustment to the billing statements. They had a difficult time explaining what I'm being charged for. Yet, the fees were reduced from over $400 dollars to somewhere between $300-400.

I believe that such a wellness-centered company with a membership of nearly 99% women will need to evolve to better accommodate us during this vulnerable stage that a number of active women experience. Hopefully, they continue to communicate and offer understanding about my health conditions, give consideration to my pregnancy experience and my desire to be careful, particularly because I am in my 40s experiencing my first pregnancy and LOVING it. I look forward to getting on the reformer again. In the meantime I enjoy my mat and wedge pillows at home.

Source: Google

★ 5

Love love love lots of different classes great workouts. Friendly staff

Source: Google

★ 5

Source: Google

★ 5

I love going to this location, awesome staff and great instructors.

Source: Google

★ 5

Update 2:
3+ months of my experience with the new management and it is like dealing with a whole new company. Way to go Club Pilates on the new hires. The front desk is helpful and attentive, no account mistakes or billing errors. The classes are more accessible and better options and schedules!!!! I cannot thank you enough, Katarina for fixing everything and making this experience what it should have been all along.

Update: I was contacted by the new GM of the FW location. She apologized for how my account was handled, noted the changes they’ve made and invited me back. I appreciate the apology and contact.

If you like getting charged $400 in one month, go for it! They charged me double. Then when I brought it to their attention, they processed a refund. NOT. Instead of a refund, they processed a third charge instead.
I would add myself to class waitlists and no luck, but then magically 29 minutes before the class, a spot would open up. Obviously I couldn’t even get across town at that point, so they would charge me for skipping the class. (If you’re on unlimited pass they charge you for no shows, makes sense but not when you added me at the last second).
I left dozens of messages for the manager. Even called the store. She actively avoided me. No joke. It was so childish. I can’t trust this organization which is a shame because great instructors.

Source: Google

★ 5

Profile Plan Friendswood loves being able to work with Club Pilates Friendswood to help serve their members on their health & wellness journeys! Instructor Melissa is fantastic & we love all of their friendly staff!

Source: Google

★ 5

Love it!

Source: Google

★ 5

The Friendswood location is fantastic! The classes, instructors, and front desk have been nothing but top notch. Clean studio with great variety in classes. Instructors are great about monitoring/correcting during classes. I’ve been going for just over 2 months and so glad I joined!

Source: Google

★ 4

I enjoy it! It has beginners to advance classes. First class is free if you want to check it out!

Source: Google

★ 5

I have been coming to this club since February, often 2 classes a day. I love how clean it is and the instructors run the classes right on time. I have taken some private trainings with Jewels, who I can't possibly enjoy more but, they are all supportive and easy to work with. Unlike some on here, I find the manager, Cat, to be responsive and helpful. She had to solve a charge card mix-up for me early on and it's still fixed. If I could change some things, I would make it cooler in the building by lowering the thermostat and installing more fans. I would dim the bright lights that shine in our faces and I would bring back Micki. She has a strong, funny, California Girl personality that really was a shame to lose. I don't know all the details of what happened but I'm sure sad they let her go. I do recommend this place to my friends. It is a fun workout.

Source: Google

★ 5

I have been a member at Club Pilates for almost a year and have not had a negative experience. Some of my favorite instructors are Melissa, Kim, and Jewels. The instructors are all very kind, helpful, and motivating. The receptionist are always very welcoming. When I woke up in the middle of the night sick and cancelled my class at 3 AM I was credited back the class which is really awesome! Pilates is a wonderful exercise that I’d recommend to anyone at any fitness level.

Source: Google

★ 1

Source: Google

★ 1

Highly do not recommend. Management is terrible.

Source: Google

★ 4

Clean environment. Knowledgeable instructors. Free 30 minute intro session. The waiting area is very small. Remember to bring non -slip socks. They are required for class. They sell cute yoga/pilates socks at a higher price point than Amazon. Class sizes are small, but the app to reserve is good.

Source: Google

★ 1

They consistently overcharged my account and refused to give me my money back. When I showed them proof that they were not entitled to charge me random extra fees they ignored me and canceled all my remaining class credits for the month without explanation. I had to go through my bank to dispute the charges and put a block on them to stop them charging my account.

Source: Google

★ 5

I love this place. I joined because I needed to strengthen and stretch my muscles and joints after multiple surgeries. I go nearly every single day, that’s how much I enjoy it. I always feel refreshed and I already feel stronger. I’m so glad I found Club Pilates, my quality of life has improved tremendously!

Source: Google

★ 1

The management at club pilates is TERRIBLE. I have spent months, MONTHS trying to get money back that I was owed due to two months of overcharges by the manager, Katerina. I called a total of 8 times and visited the studio 5 times in order to receive a refund and cancel my membership, however, NO action was taken. On each of these occasions Katerina would refuse to speak to me and I was always told she would call be back when she wasn't busy. WASN'T BUSY??? Her sole responsibility is member management and she isn't capable of even doing that. I had to cancel my credit card to stop them from overcharging me again.

I loved the instructors at this studio, but I can't handle a manager who is incapable handling her job responsibilities --- embarrassing.

Source: Google

★ 5

i love this place has everything i needed. strength. toning and cardio.
Instructors are awesone!

Source: Google

★ 5

I love this place for me. It's like a prescription for my soul and body. The equipment is so well thought out. Here, I am able to focus on me and my soul and body. I have no other expectations.

Source: Google

★ 5

I love Club Pilates! Every class is a different challenge and an amazing workout.

Source: Google

★ 5

Love Club Pilates in Friendswood staff is great and they work with you. Never feel pressured to do something I am not able to do.

Source: Google

★ 5

Club Pilates Friendswood is a great Pilates studio. Instructors are knowledgeable, club is spotless, staff is very polite and helpful. Manager Nicole took care of a problem with my online account almost immediately when I know they were very busy with grand opening. I have already taken four classes in this first week and every class has been fantastic. I am very happy that I joined so if you are on the fence just jump in! They are welcoming and kind.

Source: Google