★ 5

Absolutely 5 STARS. Emily & Reid are fantastic people. Very helpful and truly a welcoming experience! I got PT!

Source: Google

★ 1

I recently visited this Crunch Fitness location using a valid VIP guest pass from my fiancé, who is a member. When I arrived, the front desk lady informed me I couldn’t use the pass because I “wasn’t a resident,” even though I just moved to Arlington and simply haven’t updated my ID yet.

On top of that, she told me the gym was closing soon, even though it was 6 PM, and they close at 7 PM. The whole interaction felt dismissive and unprofessional.

As someone who was genuinely excited to check out the gym and consider joining, this experience was really disappointing. Clear communication and better customer service would go a long way. I hope this is addressed so future guests are treated with respect.

Source: Google

★ 5

LT the best

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★ 1

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★ 5

Making good on my word. Good people, great vibes. Come by

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★ 5

Amazing experience!

Houston was a great help at the desk.

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★ 5

Great spot! Houston had great customer service and they had great equipment!

Source: Google

★ 1

Don’t gym here they will try to rip you off. I signed up when they say they have a promotion of one dollar for a month, which was only for two weeks. Then you will start paying $35 a month for three months before you can cancel. And the yearly will be charged already before you can cancel. And when I call the second month and try to cancel, they told me I can come in on the third month. And now that I call to come in before the 30th of the third month they told me I have to pay for the fourth month before I can’t cancel because I have to give notice of a 30 day which I called them last month and spoke to one of the worker who was supposed to note on there That I wanted to cancel so now they’re trying to make me pay another month which is the fourth month before I cancel they just trying to rip people off . Bad Business this is not right at all.

Source: Google

★ 1

DO NOT be like me and fall for their “1¢ to sign up tactic” it’s bs! So I went to this gym for a 3- day free trail a week before I got surgery and at the end of your workout they harass you to buy a membership, I mentioned to them I was getting surgery next week and why I did not want to sign up. I had somewhere to be a they were taking up too much time so I just did it and also bc they stated I could put my membership on “hold” until after my surgery up to 6 months Worst decision ever! Bc fast forward to present they’ve charged me for
2 months and an annual fee, a total of $100 for attending a gym for 3 days? Is crazy so
Do not fall for their “deals” and plus it’s a small gym and ALWAYS packed no matter what time you go and their sauna is small, honestly
Go to fitness connection $10 membership and get access to all amenities and it might be full but they have LOTS of equipment

Source: Google

★ 5

Friendly environment with very helpful staff. Great place to workout mentally and physically 🤝

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★ 5

Emily & Jacob were very helpful and guessed our workout of the day right

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★ 5

Emily is great

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★ 5

Houston was a big help, best gym around!

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★ 5

My experience at Crunch yesterday was excellent. LT at the front desk was extremely helpful and very professional.

Source: Google

★ 5

So the only reason I would ever leave a five star review for crunch is because of Grace, who I spoke to in Arlington around 420 Thursday, November 20 she is the most decent person I have ever met at any crunch I have ever been to.. crunch needs to hire more people with her attitude. I have not had any good experience with any crunch. They hire people that talk to you like shit and treat you like shit. they are completely fine talking shit about you too managers who have no idea you can hear everything and don’t tell them to stop. I don’t care if the manager does not realize it is you who they are talking about but the fact was I was degraded and spoke about horribly at the front desk in front of multiple people checking in and the manager did nothing. He let the person continue going on which was disgraceful. and the fact that managers never call you back.. So again shout out to Grace for being so amazing. CRUNCH… you need to give her a $$ and make her a manager!!🩷

Source: Google

★ 4

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★ 5

Emily and Houston where ao nice helping me with my payment problems! I love it here

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★ 5

LT is the best

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★ 5

Great staff, very helpful and willing to provide as much info as needed. Good spot!

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★ 5

Love! Emily at the front is always so friendly and funny!! The gym is clean and the staff is awesome.

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★ 5

Emily was great and it was an amazing gym

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★ 5

Nice gym, Emily hooking up

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★ 5

Lt is the best front desk person

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★ 5

LT and Emily were so nice!

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★ 5

Lt and Emily helped me set up the app and there so nice

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★ 5

LT is the best helper at this place

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★ 5

LT is awesome

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★ 5

Emily helped me out a lot ! Got me set up and ready to get back in peak form!

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★ 5

Walked in and was instant greeted with smiles from Emily and LT, they were very welcoming and nice! 10/10

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★ 5

Emily and LT are the sweetest front desk people ever!

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★ 5

Emily was so nice at the front desk!

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★ 5

Emily was great! she helped me out figure out how to download the app

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★ 5

Emily was so nice on helping me set up the app!

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★ 5

Love this gym! Enjoy my time everytime i come!!

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★ 5

This place is very nice very good gym for everyone, Emily is a great worker from helping you to get started to common questions you want to ask.

Source: Google

★ 1

Today I experienced quite possibly one of the worst customer service encounters that I've had my entire life. I've been attending this gym for a couple of months and decided to enroll in personal training. This started out ok but the quality quickly deteriorated. My trainer wasn't consistent and that gave me pause about continuing the sessions. I mentioned that I wanted to cancel my sessions to which he responded that I couldn't without first paying three months. This was not disclosed to me at the time that enrolled. He eventually left for another location without notifying me of any change. There are sessions that I didn't get that I paid for. Fast forward 30 days, I woke up to a charge on my account for $516. I decided to pay a visit to the gym which is where I met Justin, who claimed to be the regional manager. He has terrible customer service skills. He is condescending and thinks that if he uses a couple of SAT words that it validates his statements. He informed me that I was responsible for this charge for a service that I hadn't and would not use. I explained that I had no desire to continue the training and hadn't used the service for at least 30 days. His response to me was that I should select someone else to work with but that I wouldn't receive any refund for an empty service. Then he said that he would cancel the service for me so that I wouldn't be further charged as if he were doing me some favor. This isn't a full disclosure club and this is the type of deceitful and unethical behavior that causes distrust in corporations. I spoke with Houston at the front desk lastly and informed him that I wanted to cancel my membership to which he responded that I had to pay for an additional month before I could cancel my membership. If you are looking for a gym, stay away from this one at all cost. The leadership is substandard and Justin uses his "position" as a weapon to demean and mishandle clients. Look for another gym at least until Justin leaves. Crunch should know that you made a damaging choice for a regional manager.

Source: Google

★ 5

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★ 5

Cool place

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★ 5

The sauna is great!

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★ 5

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★ 5

Emily deserves a raise ! Lol

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★ 5

Jacob is a great guy. Always welcoming me with a high five!

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★ 5

What an amazing establishment!!! The workers are so fine!!! I recommend all single ladies to come here for yalls workouts!!

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★ 5

This gym is honestly the best one I've been to in year's.

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★ 5

Jacob is great

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★ 5

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★ 5

W gym free waits are perfect energy is magnificent
Brendan my guy

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★ 5

It’s an amazing gym and great environment to work out in!

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★ 5

Crunch is a great gym :)

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★ 5

Brendan showed me around and provided amazing service!

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★ 5

Brendan let me borrow his Lamborghini for a week!

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★ 5

the greatest place in the worldddd

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★ 5

Love crunch! Environment is always welcoming love the equipment as well :)

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★ 5

Chris helped me sign up really fast and easy great customer service

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★ 5

great gym, front desk guy chris is great !!

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★ 5

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★ 5

Awesome gym highly recommend

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★ 5

I love crunch it is a great gym and the staffing is amazing especially Grace love her a lot

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★ 5

Been coming here pretty much sense it opened and the staff is awesome always willing to help out. Atmosphere is always a good vibe and the equipment is always clean and ready to go for you.

Source: Google

★ 5

Clean and a good environment.

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★ 5

amazing experience, staff super nice and helpful. Houston was very helpful, if you’re thinking about joining don’t think twice! Join!

Source: Google

★ 5

Houston was a big help setting my app up for me, love the gym!

Source: Google

★ 5

Crunch Fitness is the best gym, the employees are very friendly and helpful especially Grace

Source: Google

★ 5

Great experience never had a problem here, in just a great environment for new people.

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★ 5

The environment at this place is lights out! The place to be frrr!!

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★ 5

Great gym, staff and regulars!

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★ 5

Crunch is the best gym, I always get a warm greeting from Emily and Anthony the trainer gave me the BEST workout plan!

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★ 5

Chris did amazing helping me start my new membership! Best gym in the Arlington area!

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★ 5

Nice gym and perks too!

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★ 5

Been a member of this gym for almost 3 years now and it is great! The staff is super awesome and friendly! I’m always pleasantly greeted when coming in, and then I’m sent off with a smile when I leave…this place is great!!

Source: Google

★ 5

Good gym

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★ 5

Houston was the mad helped me out every time i had issues with checking in!

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★ 5

brendan was great !!

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★ 5

The gym is very organized and easy to navigate even for beginners! The staff helps out in an extraordinary way. I can not help but recommend this gym to everyone who enter the gym, once you enter ask for Emily. She has such a welcoming attitude and looking to help those who come in

Source: Google

★ 5

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★ 5

I love the gym, atmosphere, and the employees. Very welcoming and friendly!

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★ 5

Cool gym

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★ 5

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★ 5

great hospitality from Emily, 10/10 customer service

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★ 5

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★ 5

I love this place so much. It has helped me stay focus and really great help from the trainers

Source: Google

★ 5

Brendan and Justin were absolutely phenomenal!! They both have such a huge passion for what they do and strive to see you reach your goals where in this day and age, doesn’t matter to most. I contacted three other gyms prior to contacting this one and none of them gave me such amazing service and easy start up like this! I want to work out at a gym that supports and encourages my growth where I can also feel comfortable and confident. Brendan and Justin provided just that so a huge thank you to both of them!!

Source: Google

★ 5

brendan was great!

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★ 5

Awesome 👌 👏 👍

Source: Google

★ 1

Went to see about joining but wanted to see the gym first. Was told I could not see the equipment without a sales person. I did not want to have to deal with sales pitches when I know what I'm looking for. I just wanted to see if they have the right equipment that I like to train on. We would have signed up if allowed to walk 20 ft. The salesperson refused my entry for "insurance reasons" but then decided to verbally describe for me every machine instead of letting me just go look at them. It was absurd and demeaning. Like I was a five year old or something.

Source: Google

★ 1

Called and they hung up
Never answered the phone
Welp their goes a new customer for you guys
I’ll take my business elsewhere this was 10/15 at 6:44 pm for who ever was on shift in the front

Source: Google

★ 5

Came in this morning and Josiah was very helpful and patient!! Good energy for a 5am start to the day!!!

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★ 5

I'm in from out of town and was impressed with this branch. Clean, plenty of available equipment, and Josiah at the desk was phenomenal. Thank you!

Source: Google

★ 5

Emily has amazing customer service.

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★ 5

Just signed up, Brendan and Chris were super helpful! Gym is clean and machines are new!! Had a great workout!

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★ 5

10/10 would go again

Source: Google

★ 5

Great Gym, Staff, & Environment! 100% recommend.

Source: Google

★ 5

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★ 5

Great gym and great people shout out Emily great customer service

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★ 5

Great experience with Emily!

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★ 5

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★ 5

chris is amazing, helps when needed.

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★ 5

chris is very nice and helpful and gym is very nice

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★ 5

Brendan is great! Gave me a tour, and let me try the hydro massage!

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★ 5

Brendan was awesome! Explained everything and took care of me!

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★ 5

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★ 1

Be careful going here to join if there is a possible you will cancel. They hit me with a late fee because I had a new debt card to put on file with them. The told me they couldn't wave it.. I told them I wanted to cancel and she got an attitude and told me what I needed to do. I have disputed the charges and sent the letters called the gym.. a debt collector is now trying to collect over $200 from me. They don't make the cancellation process easy at all . Customer shouldn't have to fight to cancel something they don't want

Source: Google

★ 5

i love this gym!

Source: Google

★ 1

The facility is great, the PT coaches themselves are great, and the cleanliness of the establishment is great. However, I was doing PT sessions and gave my trainer written AND verbal notice that I was discontinuing sessions. Well, my trainer left before he could actually cancel it and for 4 months Crunch was charging me for PT sessions that I did not receive and did not know I was being charged for. On top of that, no one told me my trainer left so they should not have been charging me anyways. It took forever to reach the PT manager while he was actually in the gym and could address my concern. Long story short, he issued the refund request and it never went through. He said that he’s never had that problem before and just kind of left it. But of course that’s a lot of money I was charged so I have bee contacting ABC fitness, calling the gym, and emailing the manager. I even went up there a few times. STILL I have not been issued my refund!!! I was nice, cordial and far too patient.

Source: Google

★ 5

brendan was great

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★ 5

Honestly compared to my old gym I prefer this gym way more! Way cleaner, more equipment that actually feels like real weight, and the personal trainers are super skilled! Keaton, Emily & Branden were super helpful with questions I had and showing me the training program they have!

Source: Google

★ 5

Emily me ayudo con con la aplicación porque no me funcionaba:)

Source: Google

★ 5

brendan was great!

Source: Google

★ 5

Perfect gym for when looking for a good pump and leaving with a good pump

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★ 5

The best customer service out of all crunch’s is here at Arlington!If you have any questions ask Emily at the front desk!!

Source: Google

★ 5

Shoutout to emily for the great customer service

Source: Google

★ 5

Good gym and great environment. Emily and Brendan

Source: Google

★ 5

Amazing gym

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★ 5

Excelente personal muy amable y capaz, educados me atendió Adrián, muchas gracias amigo.

Source: Google

★ 5

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★ 5

Emily at the counter was awesome she set the tone walking into the gym! I’ve been coming for a while and never dropped a review for some reason but this place is great

Source: Google

★ 5

Emily at the front desk was super kind and inviting and two of the employees were a huge help in fixing form thanks Josh and Anthony

Source: Google

★ 5

This gym is freaking amazing!! EMILY and the staff were awesome and Brendan was very helpful. The trainers saw how bad my form was and instead of letting me hurt my self they charged me up and showed me how to do it properly so i started training with them and it changed my life. Love this location!

Source: Google

★ 5

Emily en recepcion hace un excelente servicio, muy amable y hace bien su Trabajo con pasion y una sonria Que anima, les queda muy bien, menace un aumento.

Source: Google

★ 5

Emily is the best worker and very helpful

Source: Google

★ 5

I have been coming to crunch arlington for a while and I love how I can bring a guest in with me for free everything and if you ever need help Emily is the person to talk to!!

Source: Google

★ 1

Do not get a membership here if you ever plan on canceling it, I moved to a new city and can not simply walk into this location to cancel my membership. I have been disputing this for about year now and am still getting charged. I have sent the required letter requesting cancellation but still nothing, I have began sending the management email cease and desist letters as a way to document this horrible service, they will not even transfer my membership to the new city I am living in. By far one of the worst franchises to do business with!

Source: Google

★ 5

Brendan was amazing!

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★ 5

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★ 5

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★ 5

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★ 5

Cool gym Brendan great help all the time

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★ 5

The hydro massage is awesome

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★ 5

Good stuff

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★ 5

Brendan was awesome! Amazing person and was extremely helpful!!

Source: Google

★ 5

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★ 5

Luke is the best! Very nice

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★ 5

luke is the best!

Source: Google

★ 1

Let it be known that all online memberships are semi-contract memberships. Crunch Fitness falsely advertises that about its month to month memberships . I signed up for a month to month membership on April 19th, and paid about $21.00 and then I found out about a nearer gym so I decided to cancel within the five days, I sent in an online form and never received any response. So I went back in person to cancel on May 6th. I was told that the all members must stay with the gym for 90 days before they cancel. Apparently that is the gym policy. it doesn't matter what you signed, the associate tried to check for that byline on the membership agreement I was emailed and couldn't find it, we even checked memberships for users that signed in the gym and that byline is still not there, he refused to submit my cancellation request, I was charged $18.00 for my next month dues and apparently they still plan to charge me about 50$ for gym maintenance fees. So I have been charged $ 39.00 for a gym I only used for less than 20 days with 50 remaining. The only remedy for me is to cancel my credit card, so that they cannot force a charge. Please be clear on your agreements what your fees are.

08/31/2025
They took me to collections and charged me for the year. My credit took a 50pts hit.

Source: Google

★ 5

The best gym I’ve been to hand down!

Source: Google

★ 5

Just took a big bank resha class 10/10 !!

Source: Google

★ 5

Stayed in Fort Worth overnight and hit up this crunch and everything was awesome. Houston helped me out and was awesome!

Source: Google

★ 5

This was a great gym loved the energy always a good workout! Houston was great at the front handled everything I needed.

Source: Google

★ 5

My happy place!!!

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★ 5

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★ 5

Jesus was a great help and I loved his energy!

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★ 5

Come here all the time I love it here been coming for 2 years

Source: Google

★ 5

jesus and brendan were super helpful

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★ 5

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★ 5

Jesus is very cool!!!

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★ 5

The gym is clean and tightly controlled in the morning. Jesus was awesome came in to talk to me cool guy

Source: Google

★ 1

Absolutely terrible experience wouldnt recommend this gym but specially this location to my worst enemy. I cancelled personal training sessions here back in may in the months of june and july i kept getting attempted charges for the amount of $258 declined by my bank, called several times and the people i spoke with several times ensured me they have no idea whats going on and dont aww any reason im receiving these attempts the charges come through and i contact them in july speaking to a vanessa bonilla the training manager who tried to tell me Its for sessions from may,june, and July i informed her this was cancelled sent in my documents to her email and she ensured me she would be contacting her dm to get this corrected for me. 2more weeks and no refund issued.i call back now speaking to the gm who again is telling me he sees a refund but cant help me because they use separate systems for membership and training. Both my trainer, and vanessa no longer work here and everyone i have encountered has been giving me a run around from the gm braedon, the useless desk worker chris,the new training manager antwone who ensured me this would be handled gave me his personal cell which i get no reply and a keaton who all can seem to confirm my money is owed to me and allegedly refunded but cant provide me a receipt that shows its been issued to my bank and not a "club account" or any bit of consistent information. There is no communication between these people AT ALL each time you speak to them you repeat everything they have no sort of record or documentation clearly and have no problem charging you but you have to move a mountain to get your money back ! I have sense cancelled my regular membership as well as contacted the BBB and am looking into other options as well this is the worst experience ever save yourself and find another gym

Source: Google

★ 2

Equipment out of order. Front desk person asking for likes on FB. Hours have changed and we get to the gym and the gym still closed when it should be open. Gym supposed to be open at 5am and no one is here gym goers lined up outside. Time to reevaluate and find a quality gym. That opens on time.
You can sure tell when management/ownership has changed. It used to be a genuine nice place to work out now it’s a people mill and it’s sales based. Got charged after our trainer quit or got let go.There was no communication about it at all. Then tried to just move us to another trainer without a proper introduction. I’m sure the owner will respond with oh I’m sorry you can come up here and we can sort it out. Or I’m sorry but they don’t really mean it.

Source: Google

★ 5

Good ahh jim.

Source: Google

★ 5

Crunch has great equipment, good fitness classes, a sauna, and has great hours. I especially love all the ride classes with Brandi! There’s a great mix of sprinting, hills, and even a workout with cycling and weights (alternating).

Source: Google

★ 1

Shady business practices when it comes to specials for memberships and cancellations are a pain. Avoid doing business with them. Look at their BBB score.

Source: Google

★ 4

I loved going here but have slowly started seeing things change I am a mom of 3 and one of my children is special needs so getting his medical supplies run me down with money and sometimes I’m barely making it by next pay period to make it to work…. So I’m late on my payment because i don’t get paid till 2 days later this was Tuesday I get paid on a Thursday … I was charged a late fee cool I get it… I understand that has to be done….but I have never been told by a gym I can’t workout even when I’ve told em multiple times I won’t be able to make the payment till I get paid in 2 days… yea I take money out my account to make sure I get the funds needed to make it to work. I come to relieve stress after working at a hospital to decompress. I like this gym but just kinda sad I couldn’t workout even tho I will pay it in 2 days…. I pay everything I need to the day of my paydays and I can’t pay my fee early so it kinda sucks…. I don’t wanna cancel but I do also wish the gym was a bit more organized Sunday seems to be the only day it’s not packed and ppl aren’t just sitting on machines staring at other ppl

Source: Google

★ 5

Amazing gym, staff is super cool, and everything is super clean.

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★ 5

Absolutely amazing gym and atmosphere. The whole staff is extremely helpful!

Source: Google

★ 1

Only had my membership for a month and already Interested In cancelling my membership. They have 1/4 of the gym blocked off EVEN WHEN NOT IN USE. The main purpose of this gym was the boxing bags. Rather go to the rec center, where they don’t have this ridiculous thing in place. Never encountered a gym where they DONT allow the amenities AND not 24hour. Save your money & TIME.

Source: Google

★ 1

The music is so loud and obnoxious..people bring tripods to film workouts. Weights get left in random piles around the gym..the staff do nothing, besides play loud music

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★ 5

Great gym good equipment lovely environment

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★ 1

This gym is terrible

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★ 5

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★ 1

Nice gym BUT the music is so loud and can be obscene at times & noise canceling headphones doesn’t block it out. This is one of the reasons for my canceling my membership. Another reason for canceling my membership is because it says month month but you’re locked into 3 months and you have to give 30 days notice and there’s a yearly facility fee of $65 that gets charged in August. It ends up being too expensive and the contract is like gymnastics to deal with trying to get out of the membership. No thank you, to complicated, expensive, and noisy.

Source: Google

★ 5

awesome gym super nice equipment great staff, they may start to offer some kind of active stretching physical therapy type thing that im super excited for. and yeah its a great way to stay in shape

Source: Google

★ 5

I love the staff Grace was amazing

Source: Google

★ 5

I would highly recommend talking to Chris he’s amazing and will have you taking care of!

Great hun plenty of equipment!

Source: Google

★ 5

Chris was amazing thankyou he made my first time a blastttt way to goooo Chris !!!! I will continue to come

Source: Google

★ 1

This gym has been great the past 2 years I’ve been here. Over the span of this year ( 2025) I’ve had countless issues from overbilling, them missing a billing session, random charges, things constantly messed up at the gym, the water being shut off the the gym with no warning, couldn’t flush toilets or wash hands, soap and toilet paper constantly missing, it’s just frustrating at this point. I pay money to come to a gym that isn’t raggedy but it’s just becoming a dreadful place.

Source: Google

★ 5

Chris helped us out at the desk and gave us a bunch of cool stuff, great work from Chris, great worker.

Source: Google

★ 1

When I first walked in everyone was so kind, so helpful and welcoming. Fast forward...I got a personal trainer and then my job without warning shut down. I signed a 6 month contract so I paid them over $1000 without even being able to use the service more than 3 sessions with no argument. I found a job on the other side of town, so I went up there to tell them that when I make my last payment on the contract I need the billing to stop because I am not renewing and I am working over an hour and a half away so I can't come back in person to stop it. They said they understood and I left thinking everything was worked out. Until, they took out another payment. I called and they basically said they'll stop the payments now but won't refund the money they took out. I emailed to speak to someone hire up 3 times and never got a response. Called multiple times, they kept saying they won't refund it. A year later I still could NEVER get my money back. DO NOT SIGN ANYTHING WITH THESE PEOPLE THEY WILL STEAL YOUR MONEY AND NOT GIVE IT BACK!

Source: Google

★ 5

Ian was very helpful in giving a tour of the gym and signing me up for a membership

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★ 5

Chris was very helpful getting me signed up

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★ 5

Ian and Zak were a great help in getting me signed up and getting started!

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★ 5

Great experience and customer help. 10 out of 10

Source: Google

★ 4

Staff was great, very helpful and doing a great job keeping the facility clean and organized! Chris was a great help signing me up at the front desk

Source: Google

★ 5

The manager was an absolute unit and a saint. It was my first time here as a guest and I didn't have an ID, but he found a way to let me in. Good gym, would recommend!

Source: Google

★ 5

Chris is great!!!

Source: Google

★ 5

Nice gym, with good amenities and good vibe

Source: Google

★ 5

I’ve been going to Crunch for a few months now, and I have to say, the experience has been awesome—especially thanks to one of the staff members, Chris. Every time I walk in, he greets people with a positive attitude and actually seems to care about how your day’s going. He’s super helpful and knowledgeable when it comes to the equipment and workouts, and he doesn’t hesitate to offer tips if you look like you need a hand (without being pushy).

Chris really helps make the gym environment welcoming, especially if you’re newer or not super confident yet. He keeps the energy up and is always moving around making sure the place stays clean and organized, too.

Big props to Crunch for having someone like Chris on the team. It makes a difference!

Source: Google

★ 5

Source: Google

★ 5

Good experience everytime I come here, my boy Chris at the front makes sure to greet me and everyone else with great service.

Source: Google

★ 1

Multiple reasons why I left the gym.
First once you sign up they pressure you to do a “free assessment” for their personal training. I did not like that. During that assessment the trainer kept asking very pointed questions about my weight. - which I understand this is a gym. But I felt like the questions could have been worded better. Also as a female I would have preferred to have the option to opt for a female trainer for said assessment. Needless to say I did not move forward with said personal training.
Once a month they do “member appreciation nights” which I have never felt less appreciated. I do not like not being able to hear my music or tv show with my noise cancelling headphones due to the Dj in the gym just BLARING music. When I emailed my concern the response was “that’s how we show appreciation to our members”
Yah okay.
Other issue is with billing, I had a credit card compromised and I totally forgot to update it. Of course day 6 I get a text from them. I go into update it and they tell me I’m hit with a $15 late payment fee… I told them I was just notified of the payment issue.. and the lady at the front desk was like “well it goes from our 3rd party billing company and there is nothing we can do about it”

There is to many people who come to the gym in crocs or pajamas and just hang around the machines. I never see them using them.

I will be making the 45 minute drive to absolute recomp in FW. The workers there are much nicer and everyone actually cares about working out.

Source: Google

★ 5

My faithful home gym was out of commission for a couple of months, so I tried Crunch Fitness—and ended up really liking it. Super clean with wipe stations everywhere, lots of equipment (free weights, machines, cardio), and friendly staffs.

I go in the mornings (7–8 AM), and it’s always clean. The month-to-month plan was easy to cancel—just filled out a form and someone followed up. Smooth experience overall!

Source: Google

★ 5

THE BESTEST EVER PLEASE SIGN UP

Source: Google

★ 5

Source: Google

★ 5

Chris was a great help for my sign up experience!

Source: Google

★ 5

I've been coming to this gym for a while now, and it's easily one of the best experiences I've had. The staff is always incredibly helpful—whether it's answering questions, giving tips on form, or just having a quick, motivating conversation, they truly make the environment feel welcoming and supportive

Source: Google

★ 5

Love coming here very spacious and clean!
Been training with Zach and he very understanding, knowledgeable, and professional. Overall, enjoy the different equipment available.

Source: Google

★ 5

Chris have been very helpful bringing me and I appreciate it

Source: Google

★ 5

Amazing gym great front desk staff especially Chris and Ian. Highly recommend this gym.

Source: Google

★ 5

Amazing Gym!

Source: Google

★ 5

Great staff.
Grace is a lot of help her at Arlington facility
Great equipment. Love coming this gym

Source: Google

★ 5

Ian helped me a lot with signing up and I appreciate how welcoming all the staff is!!

Source: Google

★ 5

I left LA fitness to come to crunch and I LOVE IT, Emily and Chris are so welcoming every time I come in! I DEFINITELY RECOMMEND crunch Arlington!!

Source: Google

★ 5

Emily and Chris are amazing front desk workers recommend this gym 10/10

Source: Google

★ 5

Emily and Chris are the nicest workers

Source: Google

★ 5

Chris and Emily are the best - the best gym in Arlington!

Source: Google

★ 5

EMILY AND CHRIS ARE THE BEST

Source: Google

★ 5

Great staff especially Chris he always makes you feel welcomed

Source: Google

★ 5

Emily was very welcoming , and she provided very helpful information that I could use for the future . I brought a friend and she was very helpful with him and great customer service

Source: Google

★ 5

Emily was very helpful with customer service in explaining in details of all the amenities of the fitness facility! I'm super stoked in working out here!! Thank you so much for your help!!

Source: Google

★ 5

great gym, friendly staff !

Source: Google

★ 5

Great gym to come and workout and Brendan does a great job everyday morning greeting everyone

Source: Google