★ 1

Please think twice before you sign up it’s not for the weak or the broke 🤣
I do like this gym I do. Unfortunately I do want to warn anyone who isn’t aware of how this gym works and their ways : do not let them pressure you into anything because they will do it and they are good at what they do , and the pressure is crazy . Stand your ground

It’s always packed , sometimes no machines available.

This gym offers a lot of nice amenities and some equipment that you would never use and for some it’s exciting because well there is equipment that you have never seen and Is available to you at this gym . There is a theatre room! You can watch a movie while working out it’s not a movie of your choice but something they choose for you to watch .

The gym is nice and always clean and staff are great well the few people that I’ve got to know anyway . , They offer plenty of coaching at a very expensive price of 300$ a monthly/weekly etc options not cheap. one session per week and there are other options like weekly and etc once you sign up for training you are locked in for 4 months it’s like a car lease you cannot cancel or get out of it ! I am stuck in my contract and just got through my first month ! I’ve paid about 400$ so far and have only made it to few training sessions I work two jobs and have stopped going to the gym all together due to not having time and let me tell you they will still keep charging you even if you don’t show up for your training. Which will equal to about 1200$ in 4 months and if you don’t want to pay anymore we’ll think again there’s no way of getting out and they will let you know this very clearly .

I really enjoy the steam sauna and the pool , I often went for a swim and it was very relaxing .

Yes the gym is reasonably priced but there pressure lots of it from the staff and the add ons anywhere from the stretch room charges, to the towels , and so on .
they will push you to sign up for this or that and then charges add up next thing you know you’re paying a car note monthly and you have no idea how it happened or how to get out .

Source: Google

★ 1

FRAUD Alert ⚠️

I cancelled my membership in July 2023 in person and received verbal confirmation from the staff that everything was taken care of.

Today, 11/30/2025, I visited the gym as a guest using my friend’s membership card, and was confronted—very rudely—by the staff claiming that I still owed them three months of membership fees. I explained the situation and asked them to check their system. They told me they had no record of my cancellation. Absolutely unbelievable.

I then asked to speak with a supervisor, who was even worse. Instead of helping, he acted arrogantly and defended their broken system. When I asked him to show me the written policy that says they can charge three extra months after cancellation, he simply said: “What I said is the policy.” He refused to provide any written documents.

The same thing happened to my friend today when she cancelled her membership earlier this month, was told that “ everything is clear/ good to go” at the time. Today, when she confirmed with them again, they told her she must keep paying until March 2026, again without providing any written policy, and spoke to her in a very demanding, unprofessional manner.

WHY told us “everything is good to go”, while it is not?
WHY cannot show us the paper policy?
WHY no apologies from the staff but only arrogant attitude?

I had seen negative reviews about their cancellation process before, but never expected it to happen to me. Now I can confirm: this gym’s cancellation practice is deceptive, unprofessional, and feels like a scam.

Think twice before signing up. Customers deserve far better.

Source: Google

★ 1

Stopped by to check out the gym. My bf had taken a tour at a different location over a year ago and Austen said we couldnt check out the facility or workout because "the 7 day pass is only for people who are interested in a membership" if thats the case why would I need to try the gym before purchasing a membership? THATS THE WHOLE POINT!

Source: Google

★ 5

We are in town visiting for a few days and Bobby at the front desk was amazing. Super nice, funny, and welcoming.
Once we got into the gym to workout, I saw many other employees and coaches being very encouraging and kind. Im very impressed with how clean the place was and all the equipment was clearly cared for.

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★ 4

Good gym ! Nice amenities, clean and pleasant.

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★ 5

Love my cycling class. The energy is great! Angel does a awesome job of challenging and encouraging. I've dropped 100lbs and still motivated.

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★ 5

Nice place

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★ 5

Love this gym, everyone that works here is so kind! Ashley is an amazing trainer!

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★ 5

I’ve been coming here for over a year now. I got some issues regarding me showing up but the gym’s got pretty much everything. Tried few of their other locations,they’re consistent, staff members are professional.

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★ 5

I had the pleasure of working with Jamarie as my personal trainer, and I can confidently say he’s amazing! From the start, Jamarie took the time to understand my unique challenges, including my arm and hand issues. He customized workouts to accommodate my needs, ensuring that I could train safely and effectively. Jamarie is incredibly dedicated and will push you to reach your goals while providing support and encouragement every step of the way. If you’re looking for a committed and knowledgeable trainer, I highly recommend Jamarie. He truly makes a difference and helps you stay motivated and on track!

Source: Google

★ 1

I’m 50 years old I go to the gym for my health, but these incidents Employees were going out there way to have conflict , I avoided the conflict like dodge balls and quickly decided it’s not worth it , OWNER OF THIS GYM YOUR EMPLOYEES HARASS WHO THEY DONT LIKE FOR NO REASON, I advise anyone with another Gym option to take it. I don’t know who approves there behavior & speaking management as well it’s one of the worse.

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★ 5

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★ 5

That was my 1st time visiting that gym and it was 🔥🔥🔥🔥!!! The backyard was sooooo cool! I live in Dallas and have attended the new EOS in Plano off of 15th st. and I really like it (I'm a Crunch Fitness member myself) but that backyard really hit it out the park for me.

S/o to Gabby and Ishmael there too, I know it was Gabby's last day but she was great & Ishmael always works his magic truly serving those who can get the best out of their memberships

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★ 5

Calvin always makes sure to greet me with a smile and always remembers that I need a bar pad every workout!

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★ 5

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★ 1

Nice center. But when signing up I was pressured to get a physical trainer, after several minutes of back and forth of me saying no, they finally convinced me. I never actually even attended a session and was getting charged because I was contracted, that's on me, I know. But when the contract was up, I was still being charged every 2 weeks for a service I never even used. I called and asked to cancel and they told me because I didn't cancel in person or over the phone they continued the service, fine. I canceled and was STILL charged again to finish off the monthly service which I wasn't told was going to happen. So now I'm trying to get a refund for the charges outside of the contracted period. Which is a whole extra process. Again, nice facility, I wouldn't have cancled my membership if it wasn't for the predatory sales tactics whch left a bad impression. 100's of dollars down the drain.

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★ 5

Super clean facilities!

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★ 5

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★ 5

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★ 5

There are three locations within the same distance..20 minutes. TJ made the sign up experience easy & made us feel welcome. However, the only reason I continue to visit this particular location is because of Bobby. The energy he brings when you walk through the door, encouragement when you leave & high fives as he walks the floor is pure motivation. The overall gym experience is great with clean & working equipment. It does get super busy & crowded during lunch or 5-8pm, so weve adjusted our schedules accordingly.

Source: Google

★ 5

Still one of the best decisions I made to join this gym for this year and the people working their are the best seirge and Preston kindest people ever

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★ 5

I appreciate how efficient and kind Tani is at EOS Fitness. She learns names, helps with account or key-tag questions without any hassle, and points you to what you need so you can get moving. Friendly, helpful, and fast. Thank you, Tani.

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
I really enjoy working out at EOS! The gym is always clean, the equipment is well-maintained, and the atmosphere is energetic and motivating. The staff is friendly and helpful, and there are plenty of options no matter your fitness level. It genuinely makes me look forward to my workout every day! 💪🔥

Source: Google

★ 5

Love this location! Been here since it opened. Always clean and always smiling faces from the staff. Bobby is the best, always makes you feel welcome and pumped for your workout!!🙌🏻🙌🏻

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★ 5

Tani was so welcoming she makes my day everytime I come to the gym! 10/10 experience!

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★ 5

Tani was very helpful and provided great customer service making my experience a 10/10!

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★ 5

My family and I love this Eos location. The staff is super friendly, especially Bobby! He always goes the extra mile to answer our questions and help with anything we need! They even greet my youngest daughter’s toy cat 😸 when we arrive

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★ 5

Helja is the absolute best! She always brings great energy and kindness to every interaction. If you see Helja, you know it’s going to be a good day! Her energy is truly contagious. EOS is lucky to have her!

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★ 5

Been going to this EOS in Euless for years now. My favorite location and gym. It’s always clean, affordable, the classes are great and Bobby at the front desk gives extraordinary customer service!

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★ 5

THIS IS A ABSOLUTELY AMAZING GYM!! AMAZING STAFF AND COACHES! GO SUPPORT BOBBY HE IS FRIENDLY AND OVERALL GREAT HUMAN. 10/10 DEFINITELY RECOMMEND 😊😊😊

Source: Google

★ 5

I’ve been a member at EOS Fitness for some time, and Bobby brings a positive and supportive atmosphere to the gym. I’ve noticed how attentive he is—checking in on members and offering towels & shirts to those who need them. His thoughtfulness really enhances the overall experience.

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★ 5

EOS has been my home gym for a while and I love it. Staff is great and gym is well kept.
Bobby is great! Always smiling and boosting you up love it!

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★ 5

This gym is awesome! The people that work here are always friendly and helpful. The front desk always is welcoming. Javi is always helpful and asking if you need anything. I can’t say enough about this gym. Awesome!!

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★ 5

Bobby and the crew here are phenomenal here! Attentive, prepared, and kind. It makes going here more enjoyable, 5 days a week lifting heavy things with good people. Count me in!

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★ 5

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★ 5

Bobby B, without a doubt is a bright shining (5) STAR. He greets all fitness member's with a huge smile and has a positive energy that is endearing.

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★ 5

Came to do a quick drop in had a great experience. Also want to give a special shout out to one of the employees her name was Helja. She went out of her way to make sure I had the best experience at the gym

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★ 5

Part of the 5am club! Appreciate the atmosphere and Bobby at the front desk. He is welcoming and energetic!

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★ 5

It was my first time going, Helja was amazing and welcoming. I would come back for sure and it was a 10/10

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★ 5

Emma at the front desk sets the tone for the whole gym - always professional, kind, and genuinely welcoming! Her positive attitude and energy is contagious and keeps me motivated to show up and work hard!

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★ 5

EŌS Fitness has great atmosphere, great amazing people working there one in particular Bobby Bijan is amazing always warm welcomes big smile and lots of energy/enthusiasm……

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★ 5

It was my first in a long time of going to the gym and the person at the front desk name Bobby he was really sweet and kind n he motivated me to continue working out to lose this stomach

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★ 5

Fantastic facilities, great staff. This is very nice and members are congenial.
Feel very comfortable here.

Ben, Daylon, Bella the whole staff are great.

Steam room needs some adjustment.

Overall...VERY GOOD

The staff at EOS is very good and friendly Tani, Bobby, Ben and the whole crew creates a great atmosphere 👍 😀 👏 👌

Source: Google

★ 5

Emma at the front desk is always so delightful and helpful! She’s always greets you with a smile!

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★ 5

Woman at the front desk is AMAZING, I believe her name was Tani. Smile lit up the room, so welcoming!!! she will definitely keep me coming back to this location 😉!!

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★ 5

BobbyBijan Has the most outstanding customer service and keeps a big smile! Love him❤️

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★ 5

I can’t say enough good things about EOS — from start to finish, the experience was seamless, professional, and exceptionally welcoming. From the moment I walked in, I was greeted warmly and treated with genuine care; it was clear the team takes pride in their craft.

Special thanks to Bobby David, who went above and beyond. He took the time to listen to my needs, explained everything clearly, and made sure I felt comfortable and informed at every step. His attention to detail and friendly demeanour made all the difference.

The facilities and service are top-notch. Everything was clean, well organised and thoughtful. The scheduling was convenient and the follow-up was timely. I’ve had services elsewhere, but never felt so cared for. EOS sets a new standard.

In short: If you’re looking for quality, professionalism and genuine personal attention, EOS is the place. And if you’re lucky enough to work with Bobby David — you’re in excellent hands. Highly recommended!

Source: Google

★ 5

Bobby Bijan is the best! He always has a smile on his face & provides such good customer service! He makes it a pleasure to come to gym!

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★ 5

Definitely love coming to EOS everyday!!! Tani and Bobby are usually the first ones to greet me and the friendly environment always keeps me coming back. Definitely recommend if you want to get a good workout in, access new equipment and get a good session in the sauna!

Source: Google

★ 5

The best gym hands down i ever been to im always to a big smile from Emma she makes me want to come back every time with her positive attitude!!!

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★ 5

Always greeted by Tani, with a great smile and have a great workout. Also, there to say goodbye to me too. I enjoy seeing her and working out every day.

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★ 5

Thank you EOS for always having a positive environment for me! I really appreciate Emma at the front desk for being so kind and welcoming! I can always count on her smile when I walk in.

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★ 5

EOS is my favorite gym to go to and I have the front desk to thank! Thank you Emma for always having a smile and making me feel welcome!

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★ 5

This is a amazing gym first time going there it was a girl named emma who was very nice and helpful and really respectful every time I go there just always a positive energy every time I walk through the doors

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★ 5

Emma is at the front desk when I come in to workout. She is always friendly and smiling. I feel welcome when I come to EOS. Thanks for training your front desk employees to be so welcoming!

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★ 5

I love EOS. The gym is always clean and there are always machine available to use. The associates are so nice. My favorite is Bobby he greets me with a smile every morning and that’s a great way to start my workout.

BEST GYM EVER.

Source: Google

★ 5

Bobby from the desk was so helpful when I dropped my earbud inside the stair master, had me waiting NO TIME to come to the rescue !!💪

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★ 5

Bobby is the goat!!! If you ever need anything you go to him and he’s got you.

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★ 5

Best gym here in DFW. Bobbi prolly the best customer service there

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★ 5

EoS is great! Staff is always polite, specially Bobby who always greets me in the morning and asks if I need anything.

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★ 5

Bobby B is AMAZING! His personality is hands down the best at EOS! He ALWAYS greet you with a smile and is very POSITIVE!! thank you EOS for having people like Bobby B💙💪

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★ 5

Bobby is really nice, he always greets you with a big smile. It’s so nice to arrive and see someone so cheerful… especially in the mornings.

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★ 5

Helja was very helpful in answering all my questions about the gym.

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★ 5

Great facility, friendly staff - Helja was really helpful and welcoming. Would definitely recommend.

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★ 5

Not a big gym baddie but loved visiting and felt super welcomed by Helja! Will return in the future when life is less stressful

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★ 5

Wow! Great customer service, Helja answered all of my questions and provided me with all the information needed. Love it here!

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★ 5

Really great experience. Helja was the best!

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★ 5

This is specifically for the sweet young lady that assisted me, Heljia she is sweet and patient making the gym that much more welcoming.

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★ 5

Bobby was nice at the front was nice and answered all of my questions.

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★ 5

The staff is friendly especially Helja! She's always so kind and helpful!

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★ 5

great experience, great facility , gains are coming in

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★ 5

Helja always greets me so warmly at the front desk when I arrive! She makes me feel like a true member and makes me excited to be part of the EOS community.

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★ 5

Bobby is the best! He’s always so friendly and welcoming when you walk in. Always smiling and makes you feel good about being there. It’s nice to start your workout with such positive energy — he really sets the vibe for the gym!

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★ 5

One word- Bobby. I enjoy many things about working out at EOS Fitness, but Bobby lights up the place and puts a smile on every face that walks through the door.

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★ 5

I’ve been coming to this gym going on 3 months now as a guest and I finally signed up for a membership. Upon arrival Bobby in the front assisted me with my membership. He’s always friendly and helpful.

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★ 5

My experience at this location has been amazing! Shoutout to Bobby B. for assisting with all my questions and ensuing I have a great experience ! 🙌🏾

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★ 5

Bobby is truly one of the best! He’s always professional and encouraging.His energy is contagious.The gym wouldn’t be the same without him thank you, Bobby, for always going the extra mile!

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★ 5

I can’t say enough good things about EoS! Bobby and Tani are my favorite faces when walking in, they are always welcoming and genuinely care about helping you reach your goals. The equipment is top-notch and always clean, and there’s a great mix of people — from beginners to serious athletes. I’ve seen amazing progress since joining and actually look forward to my workouts now. Highly recommend!

Source: Google

★ 5

Tani, Bobby are very sweet and inviting everytime we walk into the gym, they speak to us and make us laugh. I can tell they enjoy what their job.

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★ 5

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★ 5

Eos is by far one of best gyms in the area because of the recovery they give the members. The best part is the staff. Tani is always great to see in the mornings. Very welcoming. Top 3 best decision of 2025 was switching over to Eos.

Source: Google

★ 5

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★ 5

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★ 5

Highly Recommend Jamarie at EOS Fitness – Euless

Working with Jamarie has been a game-changer for my fitness journey. He’s not only incredibly knowledgeable about training techniques and fitness science, but he also knows exactly how to tailor workouts to meet your personal goals. What really sets him apart is his ability to hold you accountable in a way that’s both motivating and empowering. He pushes you to be your best without ever making you feel overwhelmed. If you're looking for a trainer who truly cares about your progress and knows how to get results, Jamarie is the one to see!

Source: Google

★ 3

Edit- 5 months later and nothing has changed except maybe the front area doesn’t smell as bad. I pay extra for movie room that works 60 percent of the time and it’s so hot in the room. Adding a pic of the screen that I’ve been staring at for 30 min and it was like this when I came in.

Been here for 5 months and visit at least 3-5 times per week. There’s a pool, fitness classes, coaches and recovery room available. Locker rooms are nice.

Pros: movie room (sometimes movie doesn’t restart, sound stops, or the lights are on), friendly staff, large fans to keep the gym cool, 24 hours

Cons: some outdated machines and weights, can get crowded, strong scent of bleach or cleaning solution at entryway,, no cleaning wipes station

They pulled the bait and switch on me during promotion. I was supposed to get first month for free during the January promotion. Signed up on 1/28 but they charged me first month bc the free month was January no matter when you sign up.

The EOS in NRH is ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I hope Euless will update to be more like NRH. If I hadn’t seen other options I would have given a 4 but there are better gyms out there.

Source: Google

★ 1

This is the worse gym to work out at I canceled my membership like 3 times and they still charging me and they said they can’t anything about it so terrible customer service , the people at the front are so rude

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★ 1

Sketchy way of doing business, Hidden fees and fake promises.

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★ 1

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★ 1

"I recently had a bit of a learning experience with this gym. While I love their facilities and overall service, I wish they were more transparent about their fees upfront. I wasn't expecting the annual fee, even after asking about costs beforehand. That being said, I'm glad I can share this insight with others. On the bright side, the gym itself is great, and I'm sure many people love working out there. Maybe they'll take my feedback to heart and improve their billing process!".

Source: Google

★ 1

Very poor customer service. They just eat you money even if it was their own fault. Very disappointed.

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★ 5

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★ 1

It’s big difference what they say before you sign the agreement and what they charge you later .

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★ 5

I always enjoy coming to this gym. It’s clean and not too crowded. The employees, Bobby and Stanesia, are always friendly and helpful. They make sure that everyone has a great experience.

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★ 5

Great place I love it the assistant manager Fernando is running a great team in the front

All smiles and a welcoming atmosphere thanks you for getting us enrolled as a member

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★ 1

Your staff needs training on civility and how to behave with customers. Today one older trainer comes to me and says would you like to learn more about fitness and sign up for free personal training sessions? I’m a teacher and barely have time to make it to the gym even on weekends so I said I’m ok thank you to which he replies “sure nice to see that you think you know more about fitness than anyone here at the gym” - wow what is his problem? I said hey you don’t have to be sarcastic about it man ! Damn

Source: Google

★ 5

Eos has been my gym home for a couple of months now . I love the environment. The amenities are amazing and they work unlike other gym. I love every morning I come in Bobby is at the front to greet me with his big beautiful. Also shoutout to Coaches Chanel and D Wash for the support. Always giving tips on posture and technique. I love Eos , I recommend all my friends to join.

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★ 5

I ❤️❤️❤️ this gym! Chanel Bobby, and Darrell are amazing Coaches, always encouraging the clients to challenge limits. I highly recommend this gym, in that the machines are user friendly and you will see results with consistency!

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★ 5

Friendly environment

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★ 5

Gym is great, best place to workout at in Frisco. Atrin is the best paper rock scissor player

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★ 5

Excelente luga. Muy recomendable, tiene muchas opciones para hacer ejercicio... Siempre esta muy limpio....

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★ 5

Amazing gym and amazing staff; Cali, the OM, is great at her job!

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★ 5

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★ 5

Austen was very helpful and informative with signing me up for membership! It was a speedy and smooth process. Thank you, Austen!

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★ 5

Amazing service! And staff is super nice and helpful. There is a wide variety of equipment and just a great gym overall.

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★ 5

The staff here are always friendly and welcoming! Helja always greets everyone with a smile.

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★ 5

EoS is my favorite gym of several memberships I have. I love the variety of equipment and the access to a sauna and hot tub at this location, as well as the patio weight benches. Helja and the other front desk staff are always super friendly with greetings as I come in any hour of the day!

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★ 1

Dirty and rude employees. Avoid this place.

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★ 5

Aaron, very helpful, great guy

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★ 5

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★ 5

EOS Gym has everything I need great equipment, a pool, and an outdoor area for that CrossFit feel. The staff is always joyful and supportive! BOBBY and TANI at the front desk are always welcoming and full of energy. The Kids Club is awesome too the staff there is just as great and makes it easy to focus on my workouts.

Source: Google

★ 5

I recently joined Eos Fitness and I met their team member Bobby he is the sweetest and is very informative always smiling and assisting where needed. He told me about all my other perks with my membership. I could always appreciate someone who takes pride in their position.

Source: Google

★ 5

This fitness center is clean, modern, and well maintained. The staff are great, and Bobby at the front desk is a top-tier employee who makes you feel welcome and runs the place efficiently.

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★ 5

So far I love it. Had planet fitness for the longs and I like this gym better.

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★ 5

They finally added at least one new bench in the men's locker room 💪🏼😊 it's about time.

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★ 5

Great gym checking out first time great experience Aaron helped me out would definitely recommend

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★ 1

Unfortunately the swimming pool is too dirty , today we found cleansing wipes, It seems that nobody cares, the condition of the water.

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★ 5

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★ 5

I love this gym, is a bit far from where I live but it has so many different amenities for you to use. Sauna, pool, steam room, massage chairs, a theater room where you can do cardio. Is really nice and is open 24 hours. The price is very affordable and you can go to any gym they have. Also you can bring a friend with you all the time.

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★ 1

9/25/25
I showed up for my appointment at 1:30pm, as scheduled, and asked for Austin like the text confirmation instructed. Unfortunately, he was in a meeting. I waited about 10 minutes before asking if someone else could give me the tour so I could get started, but was told he was still unavailable.

This left a poor first impression. I value my time, and I also value businesses that honor their commitments. I’m not sure if Austin was even aware of our scheduled meeting or if there was a disconnect with whoever handled the scheduling texts.

I hope this improves going forward—otherwise, experiences like this could easily cost you potential members.

Source: Google

★ 1

There are some seriously awful group fitness instructors, especially Saturday morning cycling.

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★ 1

Always busy smh. Can't get a machine to save ur life

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★ 5

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★ 5

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★ 3

Euless location

Maintenance issues:

Equipment with seatbelts have buckles knotted in place

Rubber grips on rowing machines out of place ( I can’t move it or I would)

Both the sauna and steam are down. Staff doesn’t know when either will be back up

Can someone send a repair guy here for TLC inspection all machines?

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★ 5

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★ 5

Aaron was very helpful

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★ 5

Aaron is the man! Thanks for all the help!

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★ 5

Thanks Aaron for the good customer service. 👍

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★ 5

Thanks Aaron! 👍🏼👍🏼

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★ 1

Went in to sign up for a membership & the out of shape sales guy named Kris was rude and seemed to have been having a bad day with no sales, no money, no motivation that he was taking it out on whoever gave him the time of day. All I wanted was to tour the gym and sign up after checking out the facilities & equipment as but he refused to show and instead was being rude. Worst sales guy & worst gym experience I’ve had.

Source: Google

★ 1

I sign up gave these people 50$ for a membership I Never been back next thing I know they sent me to collections for 700 owed mind u I never been back so they dry took my 50$ and still charge me when I didn’t get wat i initially sign up for ! I went recommend them to nobody they gon scam u out yr money

Source: Google

★ 5

Great gym, great equipment, clean locker rooms. Only complaint is the customer and how they dont put their weights back.

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★ 5

Ash is the best! I can't speak highly enough of her! She's tough, but really wants to see everyone who comes to the gym succeed, no mater what their goals are!

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★ 1

Fatphobic gyms are gross.
There are no diverse trainers that have experience with any bodies other than fit bodies.

The class "teachers" don't know any modifications for bodies less able than their own, and will make sure you feel ashamed and judged instead.

The selfie room is ABSURD when there's a 20 minute limit on the massage chair - a tool people who are: injured, disabled, chronically ill, and mentally ill really need for fitness and recovery.

No one needs a selfies room for fitness and recovery. It's just perpetuating the idea that the gym exists and is only intended to help people look good... But health? Nah. (This does the exact opposite of boosting self esteem and self worth).

Going to the gym isn't about what you look like, it's about taking care of yourself, and Eos only welcomes pretty, thin people to take care of themselves. If you don't fit the bill, you don't deserve a gym that works for you, correct?

Source: Google

★ 5

TJ was extremely helpful with getting me set up on a membership and I could tell that he genuinely wanted to help me reach my goals.

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★ 5

Dropped in for a quick workout while in town and we were impressed! There’s enough space and equipment for all. The manager walked us through this new tech machine to help gamify workouts. Pretty neat concept and they have an amazing backyard for outdoor workouts. Will be back for sure!

Source: Google

★ 1

My daughter – autistic, intellectual disability.
•   Her friend – physical and mental disabilities, requires a walker, relies on Social Security disability income.

What happened:
•   Both were pressured by staff at EōS Fitness in Euless, TX into signing memberships and personal training contracts they did not understand.
•   They were told it was “just to try out” and could be canceled in 3 days.
•   When they tried to cancel, staff said no one was available and later claimed they could not cancel.
•   They were charged:
•   ~$39/month for membership, plus
•   ~$88 every 2 weeks for personal training.
•   My daughter was charged for about 1 year, losing all her savings.
•   Her friend was charged for 2 full years, and her Social Security disability benefits were taken.
•   Both were scared, confused, and believed they would “get in trouble” if they didn’t pay.

Attempts to resolve:
•   I called the Euless club and spoke with “JT.” He was rude, dismissive, and hung up on me.
•   EOS corporate only refunded $300 to Kaleigh, but thousands were taken.
•   No full refund or accounting has ever been provided for either young woman.

Why this matters:
•   This is financial exploitation of vulnerable adults.
•   EOS Fitness knowingly took advantage of two young women with disabilities, including misuse of Social Security disability income.

What I am asking for:
•   A full refund of all money taken from both accounts.
•   A complete accounting of all charges and contracts from EOS and its billing company, ABC Fitness Solutions.
•   An investigation into EOS Fitness’s practices, as other customers have reported similar deceptive cancellation issues.

Source: Google

★ 1

Been telling the desk about the all the water fountains in the facility are tasting like chemicals and pungent metals. So far they say they have a ticket made for this issue but such cases need to be addressed asap.
Told them mid week August, again last week of August. its the start of September but no resolution yet.

Source: Google

★ 1

The fitness manager, John, who is also a personal trainer, tried to push me into an expensive monthly personal training program after my first visit with a free pass. When I declined, he became aggressive and confrontational. He even used personal details I had shared in what I thought was a trusting conversation during the workout to pressure me into believing I “needed” the program.

I understand selling a service, but there’s a line, and when someone says no, it should be respected. Instead, John relied on intimidation and guilt tactics, which made my experience very uncomfortable.

Thank you to Austen, another employee, who stepped in and handled the situation professionally. He apologized for John’s behavior/actions even though he shouldn’t have to be accountable for his manager’s actions as John stormed off.

If you’re considering this location, be aware that new members face high-pressure sales and an uncomfortable environment from management

Source: Google

★ 5

Edit review...
About cinema fitness, Once it was completely full in there so I went to a treadmill on the floor, it was good too since you can download Audio App to listen to the TVs. I noticed the AC was way better out there. I've been to other cinema fitness and it's normally colder and more treadmills available in the cinema fitness area. I hope that can be fixed in there. Also the treadmills themselves seem quite worn, with the band feeling lumpy underneath my shoes. I know a lot of people frequent this spot , hopefully it's maintained so it stays a viable location.

Membership through my insurance. Love the cinema fitness area. Bathrooms are clean, haven't tried the showers. Pool area and sauna plus hotub. This gym has it all.

Source: Google

★ 1

Gym forces their front desk employees to STAND all day. Meanwhile the front desk is very low, made for chairs. It's 2025 EOS can do better than that. Let your employees sit.

Source: Google

★ 5

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★ 5

Just signed up for this gym and I love it. The amenities are great, I love the recovery room. The trainers are all nice and helpful. My trainer is Gabby, she’s always has a smile and willing to help. This gym is great.

Source: Google

★ 1

Please delete my data that has been collected without giving any service and stop with the false advertising of 7 day trial pass. Why do you even advertise if people can't even use it. I wanted to try out the gym before joining, but looks like they don't want any more members. First there was no one in front desk when I went then someone came giving me looks as if you are not welcome. Second they said that I had to sign up something on top of already signing up online to get a trial pass. Still fine, filled up the details in their physical device. Next, asked to wait in the corner couch. Ok I guess, 10 minutes goes by, 20 minutes goes by, 30 minute goes by. At that point I realized they don't want new members. Seems like they already have enough member and full. Then I walked out.

But why are you even advertising and giving away pass if you don't want any new folks. Please delete my data from your systems and never contact me using the info saved there. And please don't sell my data if you are not giving me any service.

Source: Google

★ 1

They are lying for people they are saying you can bring guest if you upgraded your membership when I’m trying to bring my son with me once a month or every other month you’re asking you me your son is 14 years old. You have to get a membership for him.

Source: Google

★ 1

I was looking forward to trying this place out but I was throughly disappointed. I informed the staff I had a 7 day pass upon arriving and they asked me “so why are you here?”. Aaron Lester was beyond offensive with his questions he asked as part of the “process” and they were honestly quite triggering. I told him I don’t feel comfortable answering and then he said you’re on your own to tour the place and left me. I left crying and humiliated. If this is their definition of customer service, I don’t want any part of it. I’m so glad they don’t have my payment information because no telling what they would do next.

Source: Google

★ 5

This is my home away from home❤️the energy I get just walking in the door from the staff is too tier. I love to see Ms. Addi when I walk in. She always has a smile on for me. Awesome customer service! I’ve been coming here a year now and plan on another one🥳

Source: Google

★ 1

All the equipment is old and breaks down frequently, the toilets and showers are constantly dirty, the staff's attitude is not good at all.

Source: Google

★ 5

Aaron and Addi went above and beyond to help me as a new member. They were friendly, transparent, personal, and trustworthy. Best gym in DFW!

Source: Google

★ 5

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★ 5

I came to the gym as a guest and I ended up joining. I could not be happier. The sign up process was simple and easy. I also signed up for personal training. There were some hiccups with scheduling my trainer, but the staff matched me with Ash. She is positive, encouraging, supportive and a great trainer. I'm very happy with our weekly schedule, as she helps me on my health journey . Ash is an asset to this location. The rest of the staff is just as friendly and supportive. I am actually happy to go to the gym.

Source: Google

★ 5

Aaron was helpful o getting the information I needed

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★ 5

Great gym, very clean and open. Aaron did an awesome job showing me around and making me feel at home.

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★ 5

Love my gym! Best prices for ALL the perks

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★ 5

Amazing team! Great space. Very friendly.

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★ 2

I had a 10:00am training session booked at EōS Fitness with trainer Ashley. Around 8:00am the same day, I received a text from her personal phone number introducing herself, confirming the time (“See you at the trainer’s desk at 10am”).

When I arrived at the gym, I told the front desk I had an appointment with Ashley. She was standing there but did not respond. The desk staff asked her directly, and she said she didn’t know anything about it. When they pointed out the booking and asked if she wanted to go ahead and train me, she said “no” in front of everyone.

This was our first interaction, yet she had a noticeably odd and cold attitude toward me. Even one of the customer service reps kept looking at her while he was on the phone, as if surprised by how she was acting. Later, I was told this might have been because I “didn’t confirm” her text — but the message was written as a confirmation, not a request for one, and I had already booked the session in advance. This was unprofessional and disappointing.

Source: Google

★ 1

The guy who work there he ain’t talk to us like nth

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★ 5

Fantastic gym. Worked with Aaron.

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★ 5

Great gym! Very clean. Aaron was very helpful

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★ 5

Great hygiene ps they have everything except kind of machinery and a good environment which is must for a gym

Source: Google

★ 5

Aaron is the best! He is so patient and accommodating. Truly the GOAT 💯

Source: Google

★ 5

Had a great experience at the Euless location. The establishment was clean. Also was helped by Addi and she great customer service.

Source: Google

★ 2

You see us as a good gym to go to today was a bad experience as a gentleman, if you'd pick up the shower room, waited a half an hour, never did, as another guy, waited twenty minutes, he never did, don't understand it.There was sand in a jacuzzi

Source: Google

★ 5

Source: Google

★ 2

Just joined a few weeks ago after being offered a month of membership for 25 cents. Honestly love the gym itself so far -the movie room is cool, the classes are nice, and it's right by nice shopping and restaurants. However, nowhere in my contract nor the website link they sent me with the discount was I told that I would be roped into SIX MONTHS of a Will Power Membership. The contract I was sent (after I signed up, mind you) said I had signed up for a month-to-month membership.

I went to the gym this week and asked how I could downgrade to the middle or lowest tiers (Crush and Do) when my first membership fee hits my account. A guy that worked at the front desk said there was a $50 fee to downgrade any time in the first six months of my membership. I am frustrated and feel that I was tricked into predatory pricing. I received a phone call today from a manager, asking me if I wanted to schedule my welcome workout, and when I said that I wanted to downgrade, he repeated that there was a fee. I told him it wasn't in the contract, and he laughed and said, "Yeah, I guess it's not."

Source: Google

★ 3

Great gym, but staff is questionable unless you plan on spending money, tried getting their free stretching session and the first question asked was “am I signing up” once I said not now, it’s my first time hearing about this at a gym the stretch employee said she is actually off from work out of a sudden and her next availability is 2 weeks from now the most un interested person ever.

Source: Google

★ 5

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★ 5

Aprile Peishel’s step class on Monday it’s probably the most fun I’ve had out of all the other dance classes I’ve taken there.

I wish they would have had more of her classes on the schedule - because she is an awesome teacher!

Source: Google

★ 1

Beware of difficulty and misrepresentation - when attempting to cancel a membership. In June of last year - I froze the membership because I just wasn't getting to the gym. After the freeze period ended - 2 months - I realised that it wasn't working out and called to cancel. I was informed that I had to cancel in person so I went in and spoke to a front desk person. I requested cancellation, was assured that was carried out, and so thought that was that. Now, 10 months later I realised my credit card was still being debited. EOS Fitness (operating under a name ABC Fitness) have denied any kind of refund, and are saying they will charge me another month. I don't have any proof of cancellation, I trusted the word of the person I spoke with.... so don't make my mistake. Do not trust them, and get something in writing. I've visited the Club, spent considerable time in phone queues, and just got the run-around. Extremely frustrating and unpleasant experience.

UPDATE: I was asked to contact EOS about my experience (see below) and I did that 7/24. No reply.

Source: Google

★ 5

Aaron did a great job helping me!

Source: Google

★ 3

I think raising money for families of the flood victims/survivors is great! However the way EōS went about it was not cool. Not giving instructors advance notice nor the members of EōS. Why not keep the original scheduled classes and still raise money?

Diana

Source: Google

★ 1

A complete and total disaster, disgusting and filthy. The swimming pool area stinks and smells bad, the steam room stink with urine smell. The sauna , people getting in there with their shoes , their pants with their backpack with their headphones and with their phone, has anyone told them what is the sauna etiquette. The hot Jacuzzi is cold.. Will never ever go there. Similar issues has been described in previous reviews by other members, and seems nothing has been done to make it right.

Source: Google

★ 5

Met a super cool employee, Bobby super nice and friendly, thank you so much

Source: Google

★ 5

Bobby at the front desk always has a smile on his face. I look to seeing him each morning. Thank you for hiring such an amazing young man. Carol Berendzen

Source: Google

★ 5

I want to shoutout Bobby at EOS Fitness at the Rio Grande location in Euless. He's very polite, frendly and professional. I had an issue this morning with my trainer not being on time. He stepped up and listened to my concern, and took my information to give it to management to be resolved. He apologized and gave me a Tshirt and said it will be resolved. I really like the entity. It's close to my home and I want to utilize the benefits I'm paying for a professional trainer.

Thanks again, Bobby!

Source: Google

★ 1

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★ 3

3 stars only because they were actually open 24/7. 2 stars deduction because the setup here is mid, and none of the showers had soap!

Source: Google

★ 1

Very bad customer service

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★ 3

Great gym....love the amount of equipment. But the message chairs are always broke now. 3 out of 5 are down and 1 of the 2 that works is about to go down too. It would be a 5 star review if they could keep the chairs working.

Source: Google

★ 5

This is my 2nd time visiting this location this week, I really liked it. I usually come after work around 6:30am-7:00am & stay about 2 hours. I always run into a young man at the front desk named Bobby. He’s super attentive and goes above and beyond for us every time we show up. I love it here so far! 🩵

Source: Google

★ 5

Shoutout Bobby! Super friendly super helpful

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★ 5

Came in for a workout and was greeted by Bobby. Great energy and exactly what I want when going in for a workout. Be like bobby.

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★ 5

Southern hospitality down right. Bobby greeted me with a smile, my flight for delayed and instead of sitting around at the airport I came to hit a workout. This is the kind of welcome you want when you step into the gym. Thank you for being a great human Bobby, and the facilites are clean and spacious. Get after your workout here 💪

Source: Google

★ 1

The absolutely the worst gym ever. Planet fitness is better than this circus. Over crowded always and equipments are worn out. I tried to cancel my membership less than one week into the starting the gym because I am having to move for work and they said they’ll still charge me for the annual fee. This is straight bs. It’s not worth wasting your money by joining this gym

Source: Google

★ 2

The smallest and dirtiest EOS I’ve been to yet. This location feels old and isn’t kept up as well as the others I’ve been to. The locker room needed attention and once the guy came in to clean, he mopped with a dirty and stinky mop. Probably won’t be back to this one, which sucks because it’s right across from my job.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Definitely recommend! Aaron has great customer service and is very kind. Gym is very clean and has a great selection of equipment.

Source: Google

★ 5

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★ 2

Equipment and cleanliness is top notch but person trainers and stretch team are not only insulting but employ subpar sales strategies to try and get you to buy more.
I understand the hustle but at-least be good at it if you’re gonna attempt it. Sales training recommended.
Front desk has had rude attitude multiple times.
Some going out of their way to ignore me after trying to get their attention.
Oh and canceling? Good luck. Takes an arm and a leg to depart ways :)

Source: Google

★ 5

Just moved here a week ago. Shout out to Kris for helping tour me through the gym and make sure it was a good fit.

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★ 5

Great staff and great equipment!

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★ 5

24 hours and swimming pool. All I need. The massage chair, equipment, bike, studio and sauna are nice additions.

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★ 5

Awesome place to workout, they got some good machines and the vibe is cool. Highly recommended for beginners.

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★ 5

Rodney Micah great service up front

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★ 1

I didnt think much of it but the water tasted like rotten eggs and bleach together… but after drinking their water my stomach felt very very sick. Im going to the doctors for a checkup. Please everyone be safe!!!

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★ 5

Arron and Rodney and ALL OTHER STAFF are very professional very and friendly. They answered all of our questions. The EoS gym is clean very with up-to-date equipment I’m so excited to be a part of EOS fitness!!!! THANKSSSS

Source: Google

★ 5

Bueno o loke ruido gym

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★ 5

Hands down best gym I’ve been to. Also my man Bobby who works there is awesome. Super welcoming👌

Source: Google