★ 5

Enrique gave me an excellent tour of the gym. He was very friendly, patient, and informative, taking the time to answer all my questions and explain everything clearly. His professionalism and positive attitude made the whole experience really enjoyable. I left feeling confident and well-informed—highly recommend working with him!

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★ 5

Enrique is very knowledgeable and knows his stuff glad me and my wife signed up here beautiful facility very clean!

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★ 5

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★ 5

Juwon is the best 👌

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★ 5

Super helpful and nice and accommodating

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★ 5

Kaleb was amazing help with my membership. He showed me around the gym and I really like it here. I was originally at planet fitness and I’m going to make the change today. Thank you, Kaleb for your great customer service.

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★ 5

Kaleb was great with helping me with my membership. He was very helpful and gave me a tour of the place. Kaleb was so nice and I appreciate his help. Great customer service

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★ 5

Kaleb was awesome, facility is very clean and lots of great equipment!

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★ 5

Kaleb was amazing in getting us transfered since LA fitness is closing! Amazing staff and super clean.

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★ 5

Kaleb was amazing and gave us the best service. Very helpful!

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★ 5

Great customer service helped me with everything I needed. Kaleb and Dave both great reps!

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★ 5

Great gym and Jacky is amazing if you need help

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★ 5

Caleb is a great trainer! Helped us out tremendously and got us started!

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★ 5

It was great !

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★ 5

Great classes great managers and very clean!! Love the Zumba class!

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★ 5

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★ 5

Kaleb was very helpful and explained everything very well. 10/10

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★ 5

Mike helped me out

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★ 5

helped me out

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★ 5

Dave Help me out awesome guy easy process

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★ 5

Dave helped me get started with my fitness journey!

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★ 5

Kaleb was very enthusiastic and helpful with getting my account set up, very kind guy!

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★ 5

Kaleb was a kind worker

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★ 5

Nice gym and equipment.

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★ 5

Caleb was nice and excellent tour.

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★ 5

Nice and professional staff, clean and well equipped facility.

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★ 5

Davian was cool at showing us around. Ill be back again

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★ 5

Davian gave me a good tour

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★ 5

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★ 5

Dave was extremely patient with me when navigating my membership plan.

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★ 5

Davian is the best! Patient, kind, understanding! Don't lose him!

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★ 5

Caleb is great!

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★ 5

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★ 5

I’ve been to a few gyms and this one by far is amazing . Kaleb was very knowledgeable, showed me around and made me feeling very comfortable to work out in this gym . Thank you Kaleb and fitness connection!

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★ 5

Great experience..the staff was informative and thank you to Kaleb Williams for being so knowledgeable, helpful, and welcoming!

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★ 5

Amazing gym, a lot of equipment and nice staff

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★ 5

Enrique was very personable and informative. Fitness connection is very clean facility

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★ 5

juwon gave us great service and helped us with everything we needed.

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★ 5

good job Juwon!! he gave us a membership!

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★ 5

Juwon helped me out this morning, fantastic customer service!

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★ 4

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★ 5

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★ 5

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★ 5

thank you Kaleb for great customer service

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★ 5

Awesome gym! Super clean and great staff. Wish I could have stayed but I’m relocating to where they don’t have one. :(

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★ 5

Dave helped me download and create a digital pass. Very helpful and patient

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★ 5

Dave was great support in helping me with finding the proper workout loved his attitude and patience

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★ 5

Dave helped me out! He was such a great help went above and beyond helping me navigate through the decision process of choosing fit con. Highly recommend this gym!

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★ 5

Just signed up with Juwon,
He was very personable and I’m excited to start with the gym. Also love that they have a fitness area exclusively for women

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★ 5

Just getting started today and just had a real eye opener to getting my journey started, love the encouragement I’m already getting from the staff

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★ 5

Juwon was a great help and knowledgeable. The facilities are clean and I’m very impressed with amount of space and machines/benches they have. Definitely a lot of people, but not crowded.

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★ 5

Jackie was amazing thorough and friendly set up was easier than I imagined.

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★ 5

Juwon was amazing and extremely helpful during our tour!

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★ 5

Juwon was so helpful! Will be back for sure.

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★ 5

Juwan was awesome and welcoming and I’m excited to become a member. Got a full tour. Joining was a no-brainer.

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★ 3

Caleb and Dave are very amazing employees and they keep the court clean

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★ 1

if you are a serious person, do not go here. This gym is for those with little ambition And who require unnecessary Rules in order to keep themselves in anothers safe. I can't expect much from a commercial gym. To be quite honest, even if they paid me the cost of a membership it would not be worth going

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★ 5

Kaleb gave me a terrific tour and a valuable insight about fitness connection

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★ 5

Dave made sure the court was clean 10/10 gym

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★ 5

Court is nice and clean at all times gym is very clean

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★ 5

Dave was very helpful! He helped me maximize my opportunities with my fitness goals and he gave me great recommendations on supplements to take that will add to my fitness growth!

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★ 5

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★ 5

Dave Helped me out, really chill dude

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★ 5

Good sign up process from caleb

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★ 5

Davian gave me a great detailed tour and was super friendly

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★ 5

I love the service. Shoutout to Caleb, he a good people. Nice n aesthetic place

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★ 4

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★ 5

Juwon was amazing help today quick and easy! very friendly!!

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★ 5

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★ 5

Great experience. Clean facility. 10 out of 10.

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★ 5

Kaleb is awesome. Friendly and knowledgeable. Made joining pain free and not at all a high pressure sale.

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★ 5

Kaleb was awesome in getting us set up today! Friendly and very knowledgeable!

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★ 5

Dave was amazing!!! Go see him today!

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★ 5

Davian is very informative and helpful with our fitness helpful... we're very appreciative ..

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★ 5

Davian was awesome and helped us out and feel so welcome!!

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★ 5

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★ 5

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★ 5

Davian was really helpful with getting me started with a membership and as well as giving me a very informative tour, definitely the best customer service I’ve ever had at a gym for sure!

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★ 5

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★ 5

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★ 5

Kable was a really good help! I’m new to this gym, and he helped me set up my account and get started. Super friendly and made everything easy!

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★ 5

Great Experience

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★ 5

Dave was super helpful when I signed up for my gym membership! He took the time to explain everything clearly, answered all my questions, and made the whole process really easy. Great customer service

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★ 5

Good place Enrique is nice man

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★ 5

Mau was great! Had some issues with my account and got in and out real quick. Appreciate his assistance in a very timely manner. Great employee!

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★ 5

This gym is so good and also the staff to

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★ 5

I love everything about this gym honestly, Kaleb is always so helpfull showing how to use equipment, and the manager I believe his name is Juwan, gave a thorough welcoming and direction of where things can be found in the gym. Thank y'all!

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★ 5

If you sign up for personal training and then want/need to cancel you will be given an email and then you will be consistently ignored while still getting charged.

Edit: Elevate Personal Training still sucks, 1 star. BUT huge thank you to Dave with Fitness Connection for helping me sort this out. 5 stars only for Dave.

Source: Google

★ 5

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★ 5

Kaleb is amazing, he set me up with a great trainer and helped me feel confident in my workouts

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★ 5

Great place!! There are too many cameras out, though. If you're not using the machine, GET UP!

Brandon

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★ 5

Enrique and caleb were awesome!! Made the process smooth and quick.

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★ 5

Kaleb was wonderful and supportive during our tour. Facility was clean and they have a women's specific work out area

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★ 5

Jacky is the best!

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★ 5

Kids club is astounding!! And Jackie is cool

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★ 5

Great service, great atmosphere, and great machines. I also me a cool dude named kenny.👍

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★ 5

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★ 5

Great gym

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★ 5

I enjoy working out here! Every time I come in, Brandon always greets everyone with a smile and is so welcoming. Definitely recommend this location. Also, it’s less crowded on Sunday evenings, which I love!

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★ 5

Brandon showed us around and pointed out everything. He was great!

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★ 5

All good

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★ 5

Mr.Davian is great leader and great example on how to carry yourself . He make sure all the equipment is put away and clean down . Great person and very knowledgeable

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★ 5

Its Amazing because of the workers how they respect, respond to your needs and they have knowledge about fitness.
Also many machines to work with many different varieties compared to other places. You will have a great time.

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★ 5

Great experience here. Davian was very helpful . Love it here

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★ 5

Fitness connection Watauga is my absolute favorite gym I’ve ever workout at! The employees are incredibly friendly, and very helpful. The atmosphere is perfect, with respectful gym goers, proper gym etiquette, etc. I’ve tried countless other gyms and none of them compare. I love this gym! 🫶🏼🤍 keep it up guys!

Source: Google

★ 5

Definitely my favorite gym, I love that it has a sauna, and a great selection of machines and free weights. I never have to wait for a machine. The staff is nice, and helpful.

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★ 5

I’ve been going here for almost 2 years. There is a great staff. When I dropped an earbud in the stairmaster they immediately disassembled it to get the earbud back for me.

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★ 5

Kaleb was great!!Place is clean. I enjoy the smaller, women’s only, section. They’ve got a theater room for entertainment while working out. A home away from home is what it felt like.

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★ 5

Davion was a friendly staff member

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★ 5

Great place

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★ 1

Just joined this gym about 2 months ago, everything was going real smooth until they got new equipment but didnt buy more plates. Now im spending 5min plus looking for the weights I need.

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★ 5

juwon was super helpful and very friendly!!

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★ 5

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★ 5

Juwon was awesome! Super friendly and informative. Great facility, expansive and really clean!

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★ 5

Kaleb was extremely friendly and professional introducing my wife and I to this gym location. Left a great first impression for the both of us and we are grateful for the amazing customer service!

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★ 5

Looking to potentially switch gyms so we decided to give this one a try. We talked with Kaleb, he was so nice! The gym itself is pretty big and kept very clean. We went on a weekday night around 6:30pm and it wasn’t overly crowded which is a big plus. Lots of variety with the equipment and overall a solid option.

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★ 5

Awesome workout and awesome staff! Davian helped me out sign up again. Can’t wait to get back into my routine!

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★ 5

Kaleb was AMAZING HELP!!!!

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★ 5

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★ 5

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★ 5

Always good employee friendly

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★ 5

Kaleb was very helpful!

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★ 5

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★ 5

Had great service from Enrique! Definitely recommended

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★ 5

Enrique had great customer service! Gym is huge and very chill.

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★ 5

Employees are so kind and patient, I had trouble with my login and membership and they helped me with no issue.

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★ 4

Place is always clean, staff is friendly. The Body pump class taught by Barbara is top notch.
Never seems over crowded, of course I'm a morning gym goer.

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★ 5

The gym look very clean, we like the atmosphere. There is a special space for women only. There are enough machines for a wide variety of exercise, weights, cardio, TRX and 2 basketball courts.

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★ 5

Awesome service

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★ 5

Dave did amazing

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★ 5

Kaleb bro thank you, being an active duty military member I appreciate the customer service and attentiveness that you provided. Even when a potential new member walked through the door you greeted them as a person not just potential customer and it's that attitude that'll help this gym continue to grow. I'll tell other people about you and send more people your way. Thanks.

Source: Google

★ 5

Dave showed me new equipments, positive energy and a great listener, opened to new ideas!

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★ 5

Kaleb is helpful and a great help. Good energy. Attentive.

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★ 5

Good gym facility and basketball court

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★ 5

Kaleb always treats me with the utmost respect when I come into the gym. I highly recommend Fitness Connection, basketball court is always a good vibe in Watauga.

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★ 5

Clean, lots of machines

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★ 5

Great customer service! Caleb and Davian top tier people very funny and nice, made signing up was a breeze!

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★ 5

The gym is very nice. My favorite part of being a member is the Yoga class with Ash. It would be greatly appreciated if we could have more sessions with Ash throughout the week.

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★ 5

Its a great gym love it here

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★ 5

Enrique is super chill, I really recommend him.

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★ 5

Absolutely the best place for the price

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★ 5

Lots of equipment, always clean.

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★ 3

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★ 5

Love this gym has great equipment and staff! Especially Jacky! :)

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★ 5

Analise and Juwon was great, gave us a tour of gym and made our experience fantastic

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★ 5

Jonathan was super helpful and took care of my needs. 10/10 customer service. The new arsenal machines are awesome, and got a great pump.

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★ 5

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★ 5

Enrique is a beast , easy to work with and great customer Service

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★ 5

I had a great experience today with Enrique. Super knowledgeable and very informative. I’ll definitely be back!

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★ 5

Dave helped me out infant. Great customer service 👏

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★ 2

I really enjoy the gym! However, I have full access and the childcare time is plain awful. The people behind the desk (the male specifically) has such poor people skills. He normally grunts answers to me. Today he raised his voice to argue when I said “these hours are awful” he wanted a fight. Wanted to tell me that he isn’t in charge of it. Like he’s a loose cannon. As a teacher and a mother this makes me nervous to leave my child here. Until he is gone my son will not be attending. Please do your hiring process better! For the sake of sweet children in their care.
Now Caleb? He’s a gold star ⭐️

Source: Google

★ 5

Kaleb had awesome service and looks like Drake😮‍💨

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★ 5

Caleb and Dave hooked us up on the lift for the VIP. Made it super easy to sign up and get right into the lift. Love this gym over everywhere else. Can’t get better for a beginner

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★ 5

Great customer service from Caleb

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★ 5

Caleb leads a great sales team awesome atmosphere to work out . And they have a kids daycare if you don't have a sitter. Great gym.

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★ 5

Yeah Dave was super personable, explained thoroughly, and got me signed up!

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★ 5

The Pilates and Yoga classes are really great here. I hope eventually there will be more classes in the future to take.

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★ 5

Jackie at the front desk was really patient and very polite awesome customer service!

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★ 5

Great facility Dave was able to help me out & show me around the facility

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★ 5

Dave was great to me and my husband. The tour of the facility was clean and welcoming. Thank you Dave for your amazing hospitality.

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★ 5

I did the trial program with Juwon and it was very helpful and made me feel like I had good guidance and a very welcoming time. It was educational and Kaleb helped guide me through the machines and I ultimately decided to join on!

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★ 5

Enrique was amazing!! He gave me a tour with a very short notice and I had a wonderful experience! I got a membership on spot.

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★ 5

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★ 5

Dave was a great help and very patient and knowledgeable

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★ 5

Kaleb is extremely helpful, and patient especially with new gym members. He really went above and beyond for me, and still remains helpful with any questions I have. Would recommend fitness connection and especially Kaleb!!

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★ 5

Good service dave helped me us out and showed us around clean and big gym

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★ 5

Dave helped me out in the front

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★ 5

Dave 👍👍

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★ 5

Great place to go! Brandon helped me out and is a very friendly guy , he made me feel comfortable going to the gym for the first time!!

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★ 5

Good energy 10/10 period

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★ 5

Juwon did an excellent job!

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★ 5

Dave did a great job on the tour!

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★ 5

Brandon helping brandon

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★ 5

Dave

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★ 5

Damian was very thorough and helpful. Kodus!!!!

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★ 5

Brandon was so sweet and helpful thank you for everything excellent experience

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★ 5

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★ 5

Davian was an excellent tour guide of fitness connection. He was very knowledgeable of the equipment and the fitness world. He advised me of the different memberships. I am glad to say I signed up today with Davian.

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★ 5

Jonathan was super helpful with all my questions and needs when I came in! Make sure to come see him when coming in!

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★ 5

Got help from Juwon just asked for him if you need any help or information

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★ 5

Jonathon at the front desk is awesome! He introduced himself, helped me find a pre-workout I really like, and always makes the gym feel welcoming!

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★ 5

Brandon is the best

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★ 5

Brandon was amazing! He gave me a full tour of the facility, which is extremely clean, well-organized, and equipped with detailed, top-quality machines. He took the time to explain everything thoroughly and made sure I understood each area. The experience was excellent — Brandon definitely gets 10 stars from me!

Source: Google

★ 5

Brandon is such a cool dude! So helpful when I asked for a tour of the gym!

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★ 5

10/10 Braydon Andrews slayed getting me set up for a monthly membership. Always ask for him and his fits eat down. He is such a slay king!!!!

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★ 5

Davian and Braydon was helpful and friendly.

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★ 5

New to the DFW area and this gym is awesome. Staff is very welcoming, equipment is great, and the facility is kept very clean.

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★ 5

Since I’ve joined this gym it’s been a very welcoming and comfortable environment to workout. I can’t say enough good things about Dennis always greets us with a smile, is attentive, and helps with questions or concerns. I really appreciate the positive attitude and professionalism.

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★ 5

Davian and Caleb helped get my stepson setup today and provided an excellent experience

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★ 5

Helped out

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★ 5

I definitely recommend
Kaleb was very helpful in the front desk .

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★ 5

It’s Great 👍

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★ 5

Janely, was super nice and friendly. Needed a new gym card & she was extremely helpful during the process.

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★ 3

I really like this Fitness Connection overall. it’s clean, affordable, and I actually enjoy working out here. The only thing I’d change is the setup in the women’s only area. The main reason I go to this gym is because of its women's only area. It's kinda disheartening to see most of the equipment in there is the Life Fitness resistance-band-style stuff, which doesn’t feel great for progressive overload or compound lifts, And is relatively low quality equipment. There’s only one squat rack and a few machines that aren’t very practical for strength training. It’d be nice to see more real equipment in there like an extra racks, cables, and machines for compound movements not just resistance-band-based ones.

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★ 5

Clean & a lot of equipment to use
Basketball court is a plus as well. Restrooms were very clean and cold to recover. Dave was very helpful an respectful.

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★ 5

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★ 5

Zayden was very nice, patient with us, and helped us with all of our questions! Thank you for showing us around! :) The staff is really helpful and Juwon helped my bf get a membership over the phone! Really appreciated it!
My only complaint has been with the training which has kept charging me even though I never wanted to sign up for it, which is something essentially partnered but the actual gym is pretty great!

Source: Google

★ 5

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★ 5

Awesome gym with a great crew!

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★ 5

Kaleb is awesome, great gym to go to!

Source: Google