Gold's Gym

Edinburg, 627 S McColl Rd, Edinburg, TX 78539 | ★ 4 (194 Review)

📞 +1 956-381-4653

Activity

Gym Aerobics instructor Fitness center Physical fitness program Racquetball club Swimming pool Tennis court Yoga studio

About the Club

At Gold's Gym Edinburg you will find the latest cardio and strength training equipment plus exercise programs that include pilates, yoga, group cycling, and muscle endurance training! We combine the most diverse amenities like massage, tanning and sauna with world-class personal training to deliver unrivaled fitness options and weight loss programs. Call or visit our site for a Free Trial Membership!

Photos

 Gold's Gym
 Gold's Gym
 Gold's Gym
 Gold's Gym
 Gold's Gym
 Gold's Gym

Leave a Review

Reviews

lauro longoria

★ 1

hate to say this but the ggx class mic system is garbage yall need to fix asap

Source: Google

Claudia Navas

★ 1

It's been a month since GGX room Mic has not been working.. Instructors are struggling to give cues in classes!! People are going to other GOLDs because of this!! since no one is paying attention to our plea in d gym for GGX Mic system I am putting up this review!!!

Source: Google

g

★ 1

Can the manager please email me.
I sent an email to the email provided by the front desk and my issue was not resolved. Please contact me.

Source: Google

Cristina Rivera

★ 5

Best Gold's gym in the RGV. I have been in all of them and this is by far the cleanest. The crew is super nice and friendly.

Source: Google

Jeremy hiller

★ 5

Best gym in town and best clean pool

Source: Google

Alejandra Cantu

★ 5

Best gym in town !!!!

Source: Google

David Garcia

★ 5

Source: Google

Alejandra Reyes

★ 5

Source: Google

Benjamin Patron

★ 5

Good schedule, good crowd, very good gym.

Source: Google

DarkCrystal1728

★ 5

Source: Google

Max Garza

★ 5

Source: Google

Andrew Popan

★ 4

Gym has all the necessities. Feel when I go it usually isn't over crowded. The staff is super friendly - Invania was super patient. This isn't "my home" golds and it was beyond my standards. Great gym

Source: Google

Jake Zuniga

★ 5

Source: Google

Aaron Palacios

★ 5

It’s okay

Source: Google

Uriel Martinez

★ 5

Source: Google

Robert Leal

★ 5

Edinburg Gold's gym Has a very Friendly staff. I am part of McAllen gym but Edinburg has great Customer service. The drive is worth the visit.

Source: Google

Arturo Vera

★ 5

Good gym

Source: Google

James Wellness

★ 5

Source: Google

James Sanchez

★ 5

Source: Google

Delta Eromosele

★ 5

Source: Google

Abril Lopez

★ 1

Source: Google

Albert James Ybarra

★ 5

Source: Google

Gary Bergeron

★ 1

Highway robbery. Golds gym will draft your account 3 times a month! This gym will cost you a ton of money in overdraft fees! Stay away from this financial trap! The staff is disgustingly rude, especially the manager! Stay far away!

Source: Google

Kennedy LeFave

★ 2

Awesome facility, 2 of 3 the Managers are extremely friendly, the cleaning staff is courteous as can be, the members are phenomenal (EVERYONE cleans equipment after using) but the majority of the staff/trainers are gym snobs.

Source: Google

Patricio Spamer

★ 1

Don’t even think about signing up here. It’s a franchise not corporate owned so they make cancelling membership extremely difficult.

Source: Google

Siddarth Vyas

★ 1

Source: Google

Internatiional Oil brokers

★ 1

La alberca esta supeeer sucia !! y el jacuzi ni se diga se ve cafe la espuma . Al nadar no se ve la linea en el fondo de lo turbia que esta la alberca. Segun ya la habian limpiado hace un par de dias y resulta que esta igual. Es un foco de infección para la piel y mucosas. En cuanto a lo demas me gusta el lugar. Hagan algo por favor

Source: Google

Sonya Daugherty

★ 5

Source: Google

Monique Soto

★ 1

I've been a Golds Gym member for almost 2 1/2 years now going to this location, Jackson, Mission, Dove, and even Harlingen... however this location on McColl is by the far worst and is embarrassing to the other locations.
The cleanliness of the woman's locker room/bathroom is horrible and I don't know why.
There is a constant putrid odor, the toilet seats are always dirty, there's always trash/toilet paper on the floor, one of the square seats on the bench in the corner has been broken for idk how long now. It has been this same way for almost 2 1/2 years now with no change. So past reviews and this one probably won't make a difference.
For a few months now it has been ridiculously hot. There is literally no AC and I know there isn't because when you step into the women's only area, you can feel the AC and the moment you walk out into the open gym it's just pure heat.
Also, machines are always broken.

Source: Google

Mercedes Rodriguez

★ 1

horrible customer service - can’t even email them to complain directly as their email is incorrect on their website.
i’m owed a refund and have not received a response

how could i make a payment in person if i have not been in there in a year. shady.

Source: Google

ben nye

★ 2

Been coming here for a while.

Cleanliness is a major issue. Cable machines are often a mess with weights and attachments left scattered. Trash cans overflow, paper towel dispensers are empty, and the restrooms—especially the sauna—can be filthy. The sauna regularly has footprints on the floor, broken wooden panels with exposed nails, and even gum stuck to the wood. One time, someone even left a used mop in there.

On that note, I once walked in on two people hooking up in the sauna. The guy ran off looking terrified. While that’s not the gym’s fault exactly, it says something about the overall vibe. And honestly, who knows what some of those sweat stains really are.

Customer service? Mediocre at best. Some staff don’t even look up from drawing on their iPads to greet you. Other times, they’re just chatting or scrolling on their phones. You can clearly tell the staff isn’t being held to any real standard.

Management is inconsistent. They’ve gone through two managers in the past year. One guy came in, seemed to really care, made some changes, and then left. Since then, it’s unclear who’s running the place, and nothing meaningful has improved in years—except for the occasional new equipment when someone new takes charge (briefly).

Amenities? Severely lacking.

No basketball court

Yoga studio is locked up and unused

Cardio cinema is basically abandoned and taking up space

Pool frequently turns green and stays that way for days

Boxing area is okay

Training turf is off-limits unless you pay for personal training

Racquetball court is good if you are into that (but just exacerbates the lack of space for the weights)

Studio and cycle classes look decent, but the yoga classes haven’t been updated in years

If you’re looking for a serious or upscale gym in the Valley, this might seem like your best bet—but only because the options are limited. And that’s honestly pretty sad.

Bottom line: Mediocre at best. Other Gold’s Gym locations are much better in terms of amenities and square footage.

Source: Google

Rosalinda Hampton

★ 5

Source: Google

Orozco Menchaca Sofía

★ 5

Source: Google

Enrique Valdez

★ 5

Every time I come to this gym, everyone is so friendly and the gym is always so clean. It is definitely one of the cleanest gyms here in the valley. The upkeep of it is great, environment is welcoming and management and staff are extremely helpful and attentive. I love Golds Gym Edinburg!!!

Source: Google

maria m

★ 1

I’ve been a loyal member of this gym for a while, but I’ve noticed a concerning decline in maintenance and overall quality.

The gym’s temperature has become unbearable—either the AC is off or it’s simply not working. This isn’t just a minor inconvenience; the stifling heat makes me feel nauseous and lightheaded during sessions.

The relocation of the cable machines has made them far less practical. They used to be positioned closer to the mirrors, which was ideal for checking form and maximizing space efficiency. Now, they feel awkwardly placed.

Floors are often dirty, mirrors are streaked, and worse—some benches now have a strong, unpleasant odor. Basic hygiene should be a priority, especially in a shared fitness space.

When I joined, this gym stood out for its high standards. Lately, it feels neglected, which is disappointing.

Source: Google

Selina Sanchez

★ 1

This gym has lost its charm through out the years. Always dirty, weights are never properly organized, towel dispensers are always empty and machines are out of order most of the time.

Source: Google

Mara Resendez

★ 5

Nick cares about the Clients he serves and it shows because every time Theres a billing issue he fixes it immediately
He’s a great asset to this gym😊

Source: Google

Israel Trejo

★ 5

Nick is the man to get you into your fitness plan. His on a mission to see you get in shape . You can tell he love's what he does.. Always got a smile on his face🙂

Source: Google

Adrian Lee

★ 5

Everything about this gym feels like home. It’s my favorite Golds gym in a 60 mile radius and that new gold color bench press, lat row, and hammy press are top tier 🤌. Finally shout out to the staff. They feel like family.

Source: Google

Rosie Davila

★ 5

Nice. Clean.

Source: Google

Adriane Flores

★ 3

Whoever cleaned the girls area yesterday did a good job. I’ve been there a year now and was kind of considering canceling my membership because for the price, the girls area, girls locker room and just the gym in general was always pretty messy, never seems clean at all. Yesterday after a year being there was the only day I’ve seen it clean and can actually smell the cleaning products that they use so hopefully that continues. I have noticed there is only one girl that is always cleaning but To be realistic, it is a big gym so I feel like they need to be more hands-on with that. It can’t just be her. It is a gym so it does get gross in there and I wish I could use the sauna there and the pool, but I just always felt like within this year I haven’t been able to use those. Those things are the reason why I got a membership was for The sauna and the pool but since everything always seems dirty I never have used either. For the price I feel like they should really take more pride in keeping the place clean. Edinburg location.

Source: Google

Armando Montes

★ 1

I recently signed up for a membership at Gold’s Gym after seeing a promotion stating "No contract, month-to-month payments." The gym itself was nice, but it wasn’t quite what I was looking for, so I decided to sign up for another gym that better suited my needs.

When I went to cancel my membership, I was given an email address to request cancellation along with my membership number. I followed the process as instructed and was told I would receive confirmation within 5-7 days. However, the following month, I noticed I was charged again.

I called the corporate number listed on my bank statement, only to be told that I was actually on a one-year contract and that there was nothing I could do. This was completely unexpected, as the promotion specifically stated "No contract." I feel that Gold’s Gym is misleading customers with unclear membership terms and should be more upfront about their policies.

If you’re considering signing up, be sure to read all the fine print and ask specific questions about cancellations. I wouldn’t recommend this gym based on my experience, as I feel like they are not transparent with their services and expectations.

Source: Google

Alex H

★ 5

Had an issue with my account, the Manager and employee were awesome to help me fix it. Great people and a great gym

Source: Google

Roy Regalado

★ 5

Excellent work out atmosphere

Source: Google

Carlos

★ 5

Excelente servicio, el personal de recepción es muy amable, profesional y realmente transmiten entusiasmo y amabilidad .. gracias

Source: Google

Sandra Hill

★ 5

Source: Google

Neha P

★ 2

It is always so hot in this gym. When you ask to decrease the temperature, they just turn on the fan but sometimes that just pushes more hot air down. Also they put all the cardio equipment upstairs and hot air rises...I do like this gym because there's some good machines but I'm probably changing to planet mostly because the prices is better and it is 10 degrees cooler. I can have a better and longer workout when it is cooler. Multiple people have complained about this. I'm not sure why they can't decrease the AC :/

Source: Google

Alexis De La Cruz

★ 5

Love this gym, never any issues. staff is kind this place is literally my second home

Source: Google

frank lopez

★ 5

Source: Google

Victor Briones

★ 5

Love the chocolate peanut butter shake even with water it taste good 😎👍

Source: Google

CESAR E. HERNANDEZ

★ 1

They sell expired protein drinks be careful

Source: Google

andrew gonzalez

★ 5

Source: Google

Coral Chavez

★ 5

Source: Google

Linda Ramirez

★ 5

Source: Google

Rode Rik

★ 5

How much is the day pass here?

I ask because in the McAllen location it was $10 dlls and i went next week and it was $20 dlls

Source: Google

Rosie Carrera

★ 5

Professional staff with excellent customer service and support. Enjoy going all week to the various Silver Sneakers Exercise classes. I also use some of their equipment including the bikes.
Highly recommend this location off McColl Rd in Edinburg. Blessings!!!

Source: Google

Jorge Castillo

★ 5

Facility is clean. Plenty of weights and stations to keep you busy. Can’t ask for anymore than that.

Source: Google

romeo villarreal

★ 5

Great gym. They keep the pool clean day to day

Source: Google

Jesus Rodriguez

★ 2

Kinda smells as you walk in, gym is too small, machines are crowded, was pretty packed around 6am. Only one smith machine. 2nd worst golds gym in the valley

Source: Google

Ангелина Крок

★ 5

Excellent

Source: Google

Wingman 34

★ 1

The girls that answer the phone are completely unprofessional and they lost a Retired veteran’s business because they were completely rude, childish and lame…

Source: Google

Anna Morin

★ 5

Always clean, machines are always up and working! Great employees! Always feel welcomed to be here.

Source: Google

Manuel Munoz

★ 5

My favorite gym over all !! Great machines great shakes and the best employees overall like Nick and Ivania !!!

Source: Google

Alvar Quintero

★ 5

very clean and friendly environment worth every penny.

Source: Google

Tori Jiles

★ 5

Source: Google

amy aldrete

★ 5

Been coming here for over 3 years and love the gym. Very clean, wonderful staff, good equipment, always upgrading & positive vibes. Highly recommended for beginners to advance clientele. Thank you to Nick, Megan, Jesus & Alexis for always being so friendly and welcoming.

Source: Google

L. G., MD

★ 5

Source: Google

Christina Scheidel

★ 1

Awful. Had the same experience as others with the manager, Jesus. He has no customer service and tried to overcharge me for a personal training contract that I canceled. When I reached out to him he acknowledged he received my cancellation notice but since I “didn’t call him back” he didn’t cancel it. (This is not part of the required process to cancel!)

He and his staff also continued to “book” me sessions when I hadn’t stepped foot in that gym for 4 months! This meant the trainer and gym profited.

When I asked him for his manager or owner’s contact information to report his behavior and actions, he refused 3x to provide it.

The gym also retained my CHECKING account on file and charged it without my consent. I would remove it from my account and it would always be added back and charged wrongfully. I had to close the account.

Be very mindful of this location and what information you had over to them!!

Source: Google

Oscar Escamilla

★ 5

Gold’s gym in Edinburg is by far one of the best gyms i’ve been to. Staff is always welcoming, they have a variety of equipment, and the gym is always clean!

Source: Google

sgt ewo

★ 5

Nick is the best ! Play list is on fire !!

Source: Google

Summer Lee

★ 5

I came in as a guest and had a wonderful experience. Very clean environment and friendly workers!

Source: Google

Adrian Morales

★ 5

Megan and Nick are probably the best employees there at golds very friendly staff and always helpful!

Source: Google

Ivania Chapa

★ 5

Very nice gym!! Excellent customer service!! The manager Megan is very helpful and always willing to help out!! Love the equipment and amenities offered!! 10/10

Source: Google

Alejandro Flores

★ 5

Source: Google

Alex M.

★ 5

Great equipment , great staff and great environment.

Source: Google

DadMom

★ 5

Jasmine is the swaggiest shake maker in the game.

Source: Google

Sebastian Garza

★ 5

5 STARS!! Best service, best gym, I’ll never leave

Source: Google

Maxwell Treu

★ 5

Best gym in the valley - love the front desk staff Nick, Megan and Jesus always give the best service and the best shakes 10/10

Sauna is nice hot and clean

Pool is nice and warm on these cold days now that the heater is fully working

If a machine breaks, it gets fixed quickly

Got all machines you need to get a good workout

Try the Blueberry peanut butter shake! That’s my favorite 😋😋😋

Source: Google

Gaspar Garcia Jr

★ 5

The front staff, particularly Jazz, is always cheerful, enthusiastic, and willing to help in any way possible! Its a breath of fresh air from other gyms that don't care about their member like Gold’s does!

Source: Google

Caleb Saldana

★ 1

Literally every leg machine breaks at this gym lol. The leg press yellow button doesn’t work and it will not move. The prone leg curl is just out of order. Wonder how long it will take to fix. Go to another golds not this one lol

Source: Google

mauricio razo

★ 5

This is probably one of the most organized gym in the valley. I've been to all the Golds Gyms in the RGV and I was impressed. They have so machines here and it is probably the biggest Golds in the valley.

Source: Google

Rene Barajas

★ 5

Been a member for over 1 year now, staff and gym are great and very helpful, so greateful for the new manager and the effort here puts in improving the quality of the gym experience and it’s members, ☝️to Jesus and Meg and the fantastic staff…recommend 💯🙏🫶🎉

Source: Google

Madeline Torres

★ 1

Upset they are no longer in service with active and fit. They don’t support military service member's or elderly who use active and fit. Ridiculous.

Source: Google

A D

★ 5

Nice gym, lots of weights, variety of machines. Love the sauna. One of the nicer locations here.

Source: Google

Singh Master

★ 3

Unclean hot jacuzzi. You can see the white and brown body fat stuck to the side walls of jacuzzi. They didn't bother cleaning that filth. The Pool guy said they change the water 25% every week or so, but what about the filthy walls? I stopped getting into that jacuzzi. I don't want to catch something.
Hot sauna in men's locker room gets cleaned like once a year I heard. With all that sweat and smell, you would think they'd do it weekly. It smells filthy. When they pressure wash the floors, you can just see the wood looking new.
For 2 years, I have been asking them to install a broken hook to hang clothes in the shower and a small shelve to place my soap dish on. Where am I supposed to put my soap while taking a shower? I also asked for extra hooks because you can only hang 1 or 2 things on that hook. Still not done.
Boxing bags fall off the worn-out chains and don't get put back up for 6 months. It happened a few times.

Source: Google

Bertha Lozano

★ 1

Clean place but one of the lady at the front was so rude and didn’t give a tour or offer another staff member to give a tour so I won’t be returning to this establishment. Poor customer service.

Source: Google

Emily Chavez

★ 5

Source: Google

Joe Valtierra

★ 4

Source: Google

Liborio Canales

★ 5

Great gym!! Front desk has fantastic customer service! Everything is always clean! Ask for Megan!! She is very helpful and very kind!

Source: Google

Karina Silva

★ 1

Horrible service. They kept making mistakes on the date I opened my account. I have been trying to speak to a manager for about a year to fix it and no one is ever available. Several members of the staff have admitted they had poorly trained personnel who made multiple mistakes similar to mine and yet they won’t fix the problem. Now, they are putting more road blocks to cancel not only my account but my minor child’s account. Horrible

Source: Google

Yune No necesario

★ 5

I am very happy that Daniel R came back. His classes are 🔥🔥🙌🏻 I love it. I like also Dany B and Ricky clases they are the best.

Source: Google

Ashley Serna

★ 5

I’ve been a member to this gym for about a year now. I’ve noticed the lady’s lockers have been more cleaner I wanna give thanks to the young lady that keeps them clean and organized during the afternoon. I personality think she’s doing a hard good work keeping it clean for everyone all the time we gotta keep in my mind that people walk in more in the afternoons

Source: Google

Jesus Cisneros

★ 1

Need to fix the hip abduction machine ASAP has been “out of order” for a couple months

Source: Google

Ramon Ortega

★ 5

Cleanest of the golds

Source: Google

Elke

★ 5

Source: Google

Aaron McGinnes

★ 5

Clean and friendly staff

Source: Google

Francell Menendez

★ 5

Very clean and very professional staff. Front desk employee Nick never fails to greet everyone with a smile and provides exceptional service.

Source: Google

Jesus Cervantes

★ 1

Source: Google

Jonathan Reyes

★ 3

Gym seems kinda small. Mcallen gym is bigger

Source: Google

Florencio Rivera

★ 5

Source: Google

Catalina S

★ 1

Is there no rule about taking pictures at the gym? Something has to be done about members constantly taking pictures at the gym. I pay for my membership too and I have to stop my workout just so that they can have a photo session because I don’t want to come out in the background of their pictures. It is also ridiculously hot in this gym all day & night!

Source: Google

Gracie Perez

★ 2

When we ask them to put a movie on in the movie room they never do. Why have a movie room if you can’t put a movie on. Girls showers are never cleaned.

Source: Google

Javier Rodriguez Cardona

★ 5

Source: Google

digo the beast

★ 4

I would like a steam room in Edinburg

Source: Google

Artemio Rios jr

★ 5

Its awesome place lots of equipment nice vibe great work

Source: Google

Ramiro Vela

★ 5

Source: Google

Dark Spira

★ 1

Pool is horrifically green. Been like that almost 4 days.
Swimming in green water could cause bacterial infections on your skin, and you could get sick if you ingest algae-filled pool water.
They need to shock this pool and close it as members are being told that it is safe t swim. Not when you cannot see anything in there but a lot of bugs floating and green water.

Source: Google

Kevin Lopez

★ 5

Source: Google

Angel Garza

★ 5

Source: Google

Nicholas Garza

★ 3

A pretty good gym held back by the details and maintenance. The equipment is generally disorganized but solid and you rarely have to wait for anything. However you'll often find things like the paper towels, disinfectant, Or soap totally empty.

Perhaps the greatest sin is lack water availability. I know they want to sell water bottles but the water fountains are incredibly weak and there's not a bottle filling station in whole place. That, alone, is a pretty big ding.

C'mon, guys, just get a bottle filling station!

Source: Google

Monica Moreno

★ 5

Source: Google

Angel Perez

★ 4

Esta bien no hay mucha gente

Source: Google

Amy-Noelle Gallo, Top Producing Realtor

★ 5

Clean, Huge facility with racquetball, pool, different types of classes. I am working out with a personal trainer and she's great!

Source: Google

Jennifer Morales

★ 3

Classes are great, and equipment is good…problem is the ceiling in their racquetball court falls off when you play, and only one of two heaters is working in their pool…☹️ (If they fixed that, they’d get 5 stars from me)

Source: Google

Terry Lynn

★ 3

Three stars for the machines always in good condition but restrooms and trash can in women’s area are always gross. I got second hand embarrassment when a female worker gave a tour of the women’s area and the trash can was over flowing onto the floor. The mcallen and Pharr golds never has that issue so I’m not sure why the Edinburg one does.

Source: Google

Ryan Casas

★ 5

Awesome staff and gym as an overall! Best gym I’ve ever been a member at!

Source: Google

John Lopez

★ 1

Not cool when you wake up early, drink your workout and gym is closed. 5:30am and gym is still closed. It has happened before. Poor reflection on management. Should have at least two employees show up at 5am to prevent this.

Source: Google

Melinda Zamora

★ 5

Source: Google

Daniel Chavez

★ 5

Awesome equipment to work with, great staff

Source: Google

Maria Martinez

★ 5

Source: Google

Esmeralda Chavez

★ 5

Exelentee lo mejor en Golds giim edinburg Exelentee instructors simplemente lo mejor 🏋‍♀️🚴‍♀️🥁

Source: Google

Lizz

★ 1

The only thing that's annoying is the staff, there are 2 girls up front both with black hair one with short hair , very rude they spend most of the time talking amongst themselves, I can be upfront waiting and they won't even acknowledge you

Source: Google

Kassandra Camara

★ 1

Girl in the front with short hair, very rude and looked like she didn’t want to be here at all.

Source: Google

Ruben Perez

★ 4

Source: Google

Emilia from Texas

★ 5

Clean facility, not crowded at all.

Source: Google

Jordan Saenz

★ 5

Enthusiastic, friendly staff, well maintained and wide variety of equipment. Unique movie theater type exercise room.

Source: Google

ANTONY JOSEPH

★ 5

Source: Google

Marlene Casados

★ 5

Source: Google

Eddie Zavala

★ 4

Source: Google

Chr1s

★ 4

Source: Google

Eduardo Salinas

★ 5

Excelente lugar para relajarse y trabajar en el cuerpo

Source: Google

Cathy Cazares

★ 5

Source: Google

Daniel Fraga

★ 5

Source: Google

Mario

★ 4

Source: Google

Sebastian

★ 5

Source: Google

revan110

★ 5

Source: Google

H F

★ 5

I like it, gm is the best. Milo is very considerate and reasonable. Also, the gym is clean!

Source: Google

Daniel Cruz

★ 5

Really good place for a great workout. Everything you need under 1 roof. And the indoor cycling classes really rock!!

Source: Google

Henry Brewer

★ 5

Source: Google

Hugo Hernandez

★ 4

I come here every day. The amenities are great but there's some stuff that's annoying. Machines are often broken or have small issues like buttons that won't work.

The reason why this is annoying is because they charge us a yearly fee for maintenance, on top of the already higher than average montly fee. -1 star

Other than that, this is a great gym it has anything you could ask for at a great location with decent hours.

Source: Google

Agustin Ponce

★ 5

Source: Google

Karla Lago

★ 5

This is a very good way to start the gym they have pools they have an amazing clean space ask for what is better for you and they will tell you right away you will not be disappoint

Source: Google

Alejandro Ortega

★ 5

Source: Google

Demon Slayer

★ 5

Great atmosphere, great customer service, very helpful and attentive to everyone's needs. 1st time going back in over 10 yrs got to get back into it slowly but surely. Awesome job everyone

Source: Google

Foster Family Haven

★ 1

POOR CUSTOMER SERVICE and liars! They'll tell you anything in the phone to get you to come in then they'll either change it or have their poorly trained "secretaries" feign complete ignorance. Just spoke to an Alex at front desk...she basically took no ownership as an employee..told me to come back. I talked to Angel last evening and was told I could get a 7 day trial pass....but of course he either lied or the Alex girl is clueless. Don't waste your time here!

Source: Google

Nikki Cruz

★ 5

Source: Google

Diana Salinas

★ 1

I really liked this gym, but the way they handled the membership dues during COvID is just not professional at all. I was charged my monthly dues in April when gym was apparently closed' I was told I would not be refunded money, however was offered credit (credit for what and how can I possibly use the credit?) I froze my account and now November I still have not stepped foot in the gym and my bank gets hit again for a monthly fee. I've reached out to management via phone calls and email and have not received a response to either one. I will be requesting a full refund but seriously doubt they are going to approve.

Source: Google

Luisa Rosa

★ 1

Facility is small. The staff need training in soft skills. Lack of communication about rules and regulations. I wouldn’t recommend this gym. So many other options around the valley.

Source: Google

Tony Duran

★ 1

I call ahead of time and ask if pool is warm they said yes, I ask is jacuzzi working, they said it works perfect. Upon arrival the swimming pool is ice cold and the jacuzzi is not operating

Source: Google

Alfredo Yanez

★ 4

Small but clean gym with good variety of machines. It's never too packed which I like. Has a Crossfit area which is also good for using as a kettlebell area.

Source: Google

David Taylor

★ 1

Signed up on what I was told was a month to month contract. Once I cancelled my credit got hit for $936 in charges owed. These guys are grade A scam artists. I’ll be reporting them to BBB.

Source: Google

rolando de los santos

★ 5

Source: Google

Maria de Jesus DeAnda

★ 5

Source: Google

Marco Torres

★ 1

I hate the fact that they are closed and are still charging me.

Source: Google

Jacob Jonathan Soto

★ 1

Gym has been closed until further notice due to the “COVID-19” but my account is still charged a monthly fee? What’s up with that? I’m paying services for what? I’m not even on a contract. Completely despicable.

Source: Google

Jacqueline Melii

★ 5

Source: Google

S. Chastity Bowman

★ 5

Phoenix's cycling class! 🔥

Source: Google

Frank Castillo

★ 5

Very clean facility.

Source: Google

Angie Villarreal

★ 5

Source: Google

Eric garza

★ 5

Source: Google

Blanca Garza

★ 5

David Rodriguez is the person to see regarding buying a new or used car. Great listener and willingness to help. Recommend to see.

Source: Google

Elizabeth Lopez

★ 5

Source: Google

SiN ThiA

★ 3

I Seriously Love the Gym & it’s Atmosphere. My Only Complaint is That Large Fan in the Class Area (Body Pump with Daniel). In Reality, I’m There to Sweat, NOT Be Blown Off with This High Intensity of Wind Blowing in My Face. The ONLY Thing I Am Able to Get Out of My Workout is Watery Eyes & A Dry Face. That Fan Either Has to Go or Be Adjusted at A Minimal Because it is Seriously Cutting into My Gym Time. The Facility is Well Equipped with Air Conditioning, Which I Believe is Sufficient for A Great Workout.

I Prefer McAllen, Since They Are the Only One That Do Not Seems to Have That Issue and I Hope They Never Do.

Source: Google

first aide recovery search and. rescue

★ 5

Source: Google

Rupert Villalon

★ 5

It's an incredible gym, one of the nicest gyms in the RGV. CJ and Milo are always willing to assist and help you with anything you need. All the equipment is new and gym is always tidy and clean. Great gym, great staff and over all amazing experience. 5 stars.

Source: Google

Joel

★ 3

In an age where people work remotely, groceries can be purchased online, and on-demand entertainment Gold's Gym needs to catch up!

Firstly, I loathe the plastic (put on your key ring) membership pass. I would much rather be able to pull up a barcode on my phone via an app then have to add another item to my key ring.

Secondly, please stop with the contracts. It's old fashion, feels like an awkward first date and discourages transparency. For anyone thinking of joining, pay your dues ALL up front. Use a 12-month no APR credit card, save up or PayPal instead of forking over your financial information.

Thirdly, I despise having to do anything in person. Why can't I sign up/renew online? College degrees are available entirely online. Dominos Pizza has a fantastic app to curb your appetite. Please, get with the "e-commerce," it started years ago.

Lastly, play some better music!

(Applause!)

Source: Google

ELOY GARCIA

★ 5

It is my deepest and most sincere desire to express the overwhelming gratitude that i have for management at this Golds gym. Milo and C.j. are absolutely down to earth and super helpful!
Everyone gets along so well...there is plenty of equipment and its brand new...There is a heated Jacuzzi,pool...outside shower plenty of exterior light in pool area outdoor clock. Upstairs and lower level exercise facilities,yoga and stretching room..There is a. Room for hitting a punching bag(there are 2 bags) spinning are treadmills systems and stairmaster like equipment (all this is conveniently located in the upper level .Downstairs are several pieces of equipment too many to mention. Plenty of shower stalls and heated sauna ,there are also digital scales in the locker areas and plenty of lockers both free and paid reserved lockers.They sell t-shrts with the Golds gym emblem...towels,bags,caps you name it..Isaiah with vital nutrition has you covered on the supplements side...everythimg you need for your health and fitness is here..Oh,there is even a kids daycare with a slide a t.v area for the kids and cushion on the floor with its own restrooms
For the kids...most of the equipment like the treadmills and stairmasters have cable...and at the membership price its a no brainer.The staff here is always helpful...Milo,c.j and Isaiah and everyone here at Golds have been instrumental in my life changing transformation...I couldnt have done it without them...

Source: Google

Liza Yebra

★ 5

Source: Google

curtdawg

★ 4

This gym is really cool. It would be even cooler though if it was 24 hrs

Source: Google

Richard Aaron Molina

★ 4

Outstanding gym. Would give it 5 stars if it were open 24 hours. I work the night shift and sometimes I can’t sleep on my nights off from work so I’ll usually work out to blow off that extra steam.

Source: Google

Jaron Jasso

★ 5

Source: Google

Romeo Torrez jr

★ 5

Source: Google

gabriel

★ 5

Source: Google

Ale

★ 5

As soon as I entered the gym I felt as if I were in a big modern city, I loved the facilities and the lounge area in the women's bathroom is incredible! The pool is huge! You need to go see the gym, you will love it!!!

Source: Google

Roy Pena

★ 4

Great facility and friendly staff. Just wished they had more functional hours as the one in Pharr.

Source: Google

Luis Guerra

★ 5

Pool looking fantastic

Source: Google

Rolando Flores

★ 5

Great facility and staff. The gym is always clean and plenty of amenities.

Source: Google

Barbara Paiz

★ 5

Source: Google

Yaritza Serafin

★ 5

Amazing customer service kasandra it’s super nice and always have a smile on her face. The gym it’s super clean and nice at all times. the kidsclub the girls are amazing definitely I recommend this location. They have great classes and schedules.

Source: Google

Eloy Garcia

★ 5

With all due respect to those posting comments. ..however, I'm trying to figure out how these people say the hours aren't convenient? I'm a member here at the one in edinburg, tx and daily hours Monday -Friday I believe are 4:00 a.m-11:00 p.m. Saturday and Sunday 8:00 a.m- 8:00 p.m . this is plenty of time for anyone to workout. I suggest in a respectful way if you can't make it within those hours get yourself some exercise equipment at home. In addition, someone commented on lack of equipment at this location. ...I will mention this. ..edinburg golds gym is full to the brim on equipment. .it is unbelievable. ..The management and staff are friendly, knowledgeable and courteous. .the trainers they have are absolutely top of the line ! This location also has a smoothie bar,area where they sell T-shirts,caps ...gym bags...towels....they have everything you need for your well being...Listen don't take my word for it....do yourselves a favor go visit this place and you will see that I have been truthful. ...May God bless each and everyone of you and don't forget to tell the front desk staff and management how much we appreciate them and let's not forget about the maintenance crew that works tirelessly throughout their shift to keep the equipment clean and sanitized so that we can enjoy our visit...let's let them know that we have taken note of their diligence and efforts. ..MAY GOD BLESS ALL WHO READ THIS REVIEW!

Source: Google

Nathalie Montano

★ 4

So today was my first day coming to this gym. Was super excited to workout and afterwards get a shake. When I asked the front desk a question about the shakes she was super rude, she rolled her eyes and gave me an attitude. This was at 5am. Kinda was disappointed I didn’t get to try out a shake. Really do recommend this gym but front desk does need to change her attitude. I myself have been a front desk and it takes a lot of patience with people and if you don’t have patience then this job is not for you.

Source: Google

raven falcon

★ 5

Source: Google

Ang mon

★ 5

Source: Google

David Garza

★ 4

Source: Google

kudasai

★ 5

Source: Google

Christian Garcia

★ 5

Source: Google

Stephanie Lira

★ 5

Source: Google

Elizabet Rodriguez

★ 5

Source: Google

Jorge Luis Flores flores

★ 4

Source: Google

Bonnie Tisdale

★ 5

Source: Google

Elsa Garcia

★ 2

Hours are non functional for individuals with busy schedules, and it continues to lack equipment. However, staff is courteous, welcoming, and friendly.

Source: Google

a jones

★ 3

An ok spot but the hours are not that great

Source: Google

Guillermo Canedo

★ 4

Source: Google

Eduardo Moniet

★ 3

I belong here. This place REALLY has to have more open hours especially on weeknds when i want to swim. It sucks not being able to go past 5..

Source: Google