★ 5

I just wanted to say I was completely impressed with Shay's Customer service. She was extremely friendly, welcoming, professional, knowledgeable, and my interaction with her was a breath of fresh air. She is definitely a valuable asset to your company and I appreciate her for making me feel comfortable /welcomed to the Hotworks family

Source: Google

★ 5

The manager at this studio, Lisa, has been wonderful to work with. She helped me out with a huge mistake I made on my membership. It was my fault and I did not expect anything out of calling her for help. She was kind and went above and beyond to help. She called another studio and worked everything out for me. I highly recommend this studio.

Source: Google

★ 5

This is one of the kindest most generous, most inviting spaces that I have ever been inside of.-- All of the management. --All of the staff, every single person, absolutely understands the mission! To make someone feel welcome so that they can enjoy and express themselves physically in a safe space free of judgment. The way Lisa and Kristen craft community is so inspiring; I can't tell you enough how much I love this space.
I've actually even moved. I have a national membership, and when I have to deal with hot works, I still call Georgetown despite my living in Denver.

Thank you so much, Lisa, and thank you so much, Kristen, for being so kind, welcoming, and warm. For shining with their beautiful graceful, feminine energy.

Source: Google

★ 5

HOTWORX Georgetown is by far the best location in my opinion. Lisa, the manager truly cares about not just the studio (which she maintains and operates exceptionally well) but also the customers whom she treats as guests in her own home. I can’t say enough remarkable things about Lisa, so if you’re looking for not just a home studio but a place where you will be cared about and appreciated and remembered then I nominate the Georgetown location 100%.

Source: Google

★ 5

Love all the staff (especially Ale) and the cleaniness of the location. Everyone is super welcoming and eager to help you reach your goals. I have brought all my friends to work out!!

Source: Google

★ 3

I really wish Hotworx would create an elite pass to for members to be able to book the full class and not allow others to join. It’s really gross taking classes with people who are not hygienic.

Staff was incredibly nice and super helpful. Just wish there was an option to book classes to myself.

Source: Google

★ 5

Love this location! Also so clean and the girls who work there make me feel so welcome and happy. My mood immediately increases when I walk in the door. Lisa is the best! Ask for her when you sign up.

Source: Google

★ 5

Lisa and the staff are amazingly informative and super friendly. They know everyone’s name and really get to know you. Encourage you. It’s a fun cozy workout facility (not your typical gym). Clean. Well lit. Smells great too. FYI - No grunting at the mirrors flexing or weights slamming down. Highly beneficial infrared sauna workout rooms. The best feeling you can experience in 15 minutes!!! Wow! Check it out. You will be amazed how well you feel after your first FREE workout. Enjoy!

Source: Google

★ 5

Very clean, and positive atmosphere! Lisa is amazing and very helpful!

Source: Google

★ 4

Clean gym -enjoy the benefits of infrared sauna.

Source: Google

★ 4

Source: Google

★ 5

I recently visited another location in another state. I knew my Georgetown location was good but now I know it is the best!!!Thank you Jeremy and Lisa. Always clean, Friendly staff, and great merchandise. 😊

Source: Google

★ 5

If you are looking for a wonderful place to work out and enjoy infrared sauna therapy then Hotworx Georgetown is the place for you. The staff is fantastic, the facility is awesome and Lisa who is the manager there is phenomenal! I can't say enough good things about her knowledge, her friendliness and her gracious ability to welcome in new people! I have truly enjoyed my time there and the fact that I can utilize locations all over and have access 24/7 is a true bonus for me.

Thank you Lisa so much for making this a wonderful experience.

Richard Wansley

Source: Google

★ 5

I’ve been coming to this location since they opened and they’ve always been super helpful with all my needs! It’s always clean and the staff is pleasant. Lisa has been a great help with me during my move! Thank you for all you do! Def recommend this location!

Source: Google

★ 5

Started the year off by committing to working out 5 days a week at Hotworx! Down 22 lbs! I’m sold for life, never felt better!

Source: Google

★ 5

Wow, this place is amazing! Thank you to Lisa, the GM who is running a very impressive hotworx in Gtown. Your staff is well trained and explained everything to me with lots of detail. The entire place is spotless! Thanks again really enjoying the workouts!!

Source: Google

★ 2

I am a new member since December 31st. I paid a registration fee and then I was charged with a membership monthly fee on the first of January, but nobody ever reached out to me about a new member orientation as it was mentioned on a welcome email. So I booked a session and came by but was not able to get in and workout. Why there is lack of communication like that?

Source: Google

★ 1

BUYER BEWARE ....So I signed up for a membership. First issue was my keyless entry CODE didn't work for 2 weeks. I called and left several messages but the manager there is impossible to get ahold of at times. Right after my second month, I unexpectedly lost my job. I called and spoke to the manager and explained I lost my job and was experiencing a financial hardship. She stated that I could not cancel until AFTER 3 months. Ok, I understood that. That was made clear to me upon signing the contract. No provision for financial hardship. So they are going to get their money. I used it twice I think. The instruction was to call back after the 3rd month to cancel. I did that, but had to leave a voicemail. I left the state of Texas in September. I'm 1000 miles away, so I can't just go in there like I had to do to get my entry code fixed. I would have to look- but every time my card was charged after that I would call and leave another message. Well, I left a nasty message at that point to delete my membership about three weeks ago. The woman called the owner who called me and this guy is a real tool. He told me he was filing a police report for a threatening messag eithout asking me a single question. I'm filing a complaint with Discover today and leaving this for anyone that needs to see it. They fraudulently charged my cards for 3 months and had the nerve to say I didn't follow the correct procedure to cancel. So I asked the owner to send me an email where the manager sent me the instructions with the proper procedure to cancel. So that email doesn't exist. The woman told me she would handle it and didn't. So, BEWARE!!! Might go back to your safe space in California. Free speech is a real thing in the rest of America.... Have a nice day... These people are thieves.pPlain and simple.

Source: Google

★ 1

Frustrating Membership Experience

We canceled our membership four months ago, yet HOTWORX is still drafting my ex’s bank account. Despite him reaching out to Lisa, the owner, the issue persists. It’s disappointing that a place that was once great has become uncomfortable due to overcrowded saunas. According to other reviews, this is a common issue, highlighting a systemic problem in their service quality and cancellation process. The ease of signing up contrasts sharply with the current difficulty of canceling. I wouldn’t recommend any HOTWORX location.

Source: Google

★ 5

Lisa was awesome, friendly and a real motivation!

Source: Google

★ 5

I can not say enough amazing things about Hotworx as a workout, weight loss and stress relieving routine for me…. But the Georgetown location is by far my favorite place to go. I have the membership where I can go to ALL of the locations which is super convenient but not all locations are created equal. Lisa, the manager of the Georgetown & Roundrock locations, keeps her studios and staff on a level of perfection, cleanliness and kindness that it’s hard for me to go anywhere else. I drive the extra 40 mins out of my way when I know she’s working. She makes everyone who walks through the door feel special and cares about every member like they are family. Her staff are always smiling and happy to help you which tells me they love where they work and who they work for. The studio is always spotless and stocked with whatever you need from towels in the shower room to extra mats and towels incase you forget yours. I actually look forward to going to my workouts now. I’ve lost 30+ lbs in less than 6 months. I’m sleeping better than ever and my herniated discs in my neck haven’t hurt since I began Hotworx. I highly recommend it especially if you live near Lisa’s locations!

Source: Google

★ 5

After going to Hotworx for over a month I can say it is well worth the money. There are many classes to choose from and the 24/7 access allows for a workout at any time. Also, the interactive leaderboard makes for fun progress tracking and keeps you motivated.

Source: Google

★ 5

Absolutely LOVE LOVE LOVE the staff and this gym. I feel so great after every work out, and the staff is always so friendly and welcoming. They even know me by name. It doesn't just feel like going to the gym. It feels like going to see friends that encourage and check on you and your progress. Feel the burn! Practice makes progress!

Source: Google

★ 2

Beware of joining fees, freezing fees, and cancellation fees. There is a fee for everything. Also beware that when you want to cancel and they talk you into freezing your membership instead, when you then decide to cancel they charge you for 2 more months of membership.
For a sauna it’s fine, for legit yoga and Pilates, look elsewhere. It’s the same video workout for 30 days straight before a new video workout is released.
Disappointed and I definitely will not rejoin after I finish my rehab and PT from major surgery.

Source: Google

★ 5

I want to share how great this concept of Hotworx is in my life… You can come and go freely… You are greeted with the warmest greeting from the front desk always!!!You can work out by yourself and get a full complete workout in under an hour… They have showers they offer hot bike workouts as well as several different Pilate yoga classes… It feels like my second home . For a small price monthly that adds value to your life!

Source: Google

★ 5

Hotworx has been a God send to me! First off, the staff at this location are very helpful and friendly. They make it a family like atmosphere!

Second, I injured my lower back several months ago and had been going to chiropractors twice a week with zero pain relief. A friend of mine introduced me to hotworx, I went one time and was hooked! My body felt more relief in that one day than I had in months. Ever since I have been a member and have been 90% pain free and the infrared saunas have helped me heal more than any pain medication ever could!

I recommend this hotworx to everybody…especially those who have pain in their body!

Source: Google

★ 5

the hotworx staff and studio can’t be beat!!! So clean, so kind&welcoming, and so much variety in classes!! The people, classes, and studio environment has made it so much more fun achieving my fitness goals!

Source: Google

★ 5

Wow I love this place!! I never even knew working out in an infrared sauna was a thing but it’s a game changer. Bookings every 15mins in the HIIT rooms make it easy to work around my schedule. Love the rowing machine 👍🏻 The staff at Georgetown are so nice and helpful. Maddie and Brianna are always there to meet you with a smile and any help you need. The facility itself is very clean and well maintained. Highly recommend giving it a try 😀

Source: Google

★ 4

Source: Google

★ 5

My first workout at Hotworx was amazing. I hope that this truly helps my auto immune issues and I can get back in shape.

Source: Google

★ 5

I recently moved and will miss this location dearly! I joined HOTWORX on a whim trying to find a fun and challenging exercise routine, and absolutely loved it!

This location is extremely clean, the staff are very friendly, and I could always get in touch with somebody at the studio if I had any concerns.

Maddie in particular is incredible with customer service. She helped me coordinate my membership to best fit my needs, thoroughly explained the studio’s amenities, and even put a book on hold for me when I was out of town.

If I could rate this studio higher than five stars I would. Thank you Maddie and HOTWORX Georgetown!

Source: Google

★ 1

Source: Google

★ 5

LOVE ITTTTT!!!! The staff, members, cleanliness, and workout variety makes it an enjoyable place to be at! The staff tries very hard to make you feel welcome and loved, which makes me want to keep coming back:) Hotworx fam 4 ever!!

Source: Google

★ 5

I love this place! The staff, the atmosphere and workouts are great. I’ve been a member over a year and have thoroughly enjoyed being a member of the Hotworx family Georgetown.

Source: Google

★ 5

Had a great tour of the place from the staff. There is a surprising amount of workouts offered, and great hours - 24/7. Worth checking out for sure!

Source: Google

★ 5

Hotworx Georgetown is such a clean and happy place! I love going there because I can work at my own pace in the infrared saunas. Afterwards, I feel so relaxed, and my muscles don't even hurt. Big thanks to staff Maddie and Bri who were so kind in helping me learn how to link my new Fit Bit to the Hotworx app!

Source: Google

★ 5

Source: Google

★ 5

Love this gym!

Source: Google

★ 5

Great workout.

Source: Google

★ 1

Unfortunately hotworx is a terrible ripoff. I hope to create a competing sauna company after the experiences I've had with hotworx. This location was always super kind but hotworx is an expensive RIPOFF. Sorry, Georgetown staff. You were always welcoming and kind to me.

Source: Google

★ 5

Absolutely love this place. I've tried multiple gyms and this one really feels like my happy place and I'm always greeted welcomingly. Def recommend giving it a try with great workouts and a clean atmosphere.

Source: Google

★ 5

Excellent place to get a great sweat in. Staff is exceptional and always willing to help. Love the workouts.

Source: Google

★ 5

This is the best place in town to get a great workout! Staff is AMAZING!!

Source: Google

★ 1

Years of experience with different locations/types of yoga classes, Hotworx is biggest disappointment.

1-Heads down!! The rooms are NOT a space for taller people! I’m only 5’2 and was touching ceiling! Extremely loud distractions, vacuuming in the next door stall bumping against my wall during my class and dust moping in front of my glass door.

2-Initially signed up on website, no call backs. 2 days later had to leave a message. Finally made contact. When I arrived just a waiver to sign and was directed to my stall.

3-Save your $$ Yoga class on the video is nothing different than You Tube yoga, Its yoga positions 101 not a true yoga practice, all in 30 min. Next client was entering my room before I was even finished, very uncomfortable.

4-Only reason for a 1 star was the heat! I love hot yoga incorporated into workouts.
This is nothing more than high cost membership for a “concept”
Georgetown location, staff very unconcerned with quality of service.

Source: Google

★ 5

Source: Google

★ 5

Love HOTWORX 💕❤️🌹💋😘♏️. AWESOMENESS

Source: Google

★ 5

Convenient, clean and friendly. I love the workouts and the Infrared Heat is so good for you. I love the idea that I can get a complete body workout in less than an hour!

Source: Google

★ 5

This has been a great place to workout and feel safe especially during covid times. It’s clean and you are basically by yourself in a private room. Plus, the staff is great!

Source: Google

★ 5

Absolutely love this place and has been a great experience from the get go! The staff is always very friendly, the facility is incredibly clean and it’s always a great workout!

Source: Google

★ 5

HOTWORX has the best Virtual exercise. From Hot Yoga to spin bikes and free weights! The staff is amazing! I have the sweat everywhere membership and can utilize the HOTWORX gym anywhere in the U.S!
#IloveHOTWORX

Source: Google

★ 5

Went to join a friend since she says it's great... She was right!!! Awesome staff and best workout. Go Feel the heat!!!

Source: Google

★ 5

Source: Google

★ 5

Love it!!! Super easy and convenient and able to fit my workout in on my schedule!

Source: Google

★ 5

really nice staff!

Source: Google

★ 5

I love this place so much. It’s super convenient with the times of classes and different work outs available. It’s hard to say that working out makes you happy but I never have a hard time saying that about this place ☺️

Source: Google

★ 4

Awesome workout and I love the sweat factor! I can't use all the rooms yet, as additional purchases are required for the yoga and pilates side, but I'm loving my quick 15 burn!

Source: Google

★ 5

I have been going to Hotworx since late May/early June of this year and I go almost everyday 7 days a week. First and foremost, I must rave about the staff, specifically Kirsten, Maddie, Lisa, and our owners of both the Round Rock Location and Georgetown location. Everyone is incredibly kind, respectful, attentive, helpful, and work with their customers to have the best experience possible. For those worried about cleaning, all staff are AMAZING at moping, cleaning equipment, and wiping stuff down all the time. Both Round Rock and Georgtown are kept emaculate. All staff wear their masks as well for those that might worry about it. All of the staff are incredibly personable and make you feel so welcome and take the time to check-in and see how you are doing in general and to see if everything is up to standards. This is my gym and I rave about it to everyone I know because it's a great place to "torch the calories", "earn the burn", "sweat it out", and get "more workout in less time" (I'm 1000% obsessed as I am quoting from the videos themselves).

Hotworx is very good for your health and has many benefits. I highly recommend for anyone that wants to try a free workout and have the best workout experience ever! Thanks Hotworx and staff for all that y'all do!

Ps. I was not asked to write a review I just wanted to because I love it!

Source: Google