★ 1

My girlfriend was working out there and even got her mom to sign up. When her mom went to cancel after a few months, they were completely rude and disrespectful and told her the contract says you have to be there for 6 months or more to avoid the cancellation fee of $99. So when my girlfriend went to cancel (she had been there for about 7-8 months already) they tried to charge her $99 as well. The general manager, Traci lies about not only the cancel fee and contract but also that the freeze would be $9 a month for 3 months but it is actually $15. Don’t sign up at this gym, Traci is rude, disrespectful, and will lie straight to your face. It is completely over priced and robbing people blind.

Source: Google

★ 1

Staff can be really rude when it comes to canceling your membership. Also seems like a pyramid scheme type of gym i’ve been to many and have never had SO MUCH crazy rules. Most gyms just let you cancel whenever you want and don’t require much however Hotworx does not. They require you to have 2 cards on file even when they are only charging one if not they charge you more monthly. You have to be there six months or more in order for there to be no cancellation fee if your there for any less they charge you for your monthly membership STILL (you don't get to use it for the rest of the month either) and they charge you a $100 dollar cancellation fee. I had called this location many times and they were always friendly however the last time I called about cancellation the Manager Traci was very RUDE and short nothing like the peppy act she had put on before. The other staff has always been kind however the manager was very impolite. The saunas are nice but you could easily get a membership at another gym with a sauna that isn’t just in it for the money but actually care about their customers.

Source: Google

★ 5

Love working out here! the gym is so clean and just feels so comfortable to be at! im truly happy i got my membership here.

Source: Google

★ 5

I started out going to the HOTWORX on Faudree when Traci and Ashley were both there and now I mainly go to the one on WCR! I absolutely love love love Traci and the staff! They are so attentive and knowledgeable to whoever has questions about the studio or how to use your rewards! It is so nice to feel comfortable at a workout studio ❤️

Source: Google

★ 5

Traci is the sweetest person. She always greets me when I walk in with a big smile. She makes me feel very welcomed. I love HotWorx and the staff is amazing 🫶🏼

Source: Google

★ 3

Traci is rude hung up on me 😭

Source: Google

★ 5

Staff is so helpful, friendly and Sweet. Love the atmosphere, also very clean and well organized. Highly recommended ♡

Source: Google

★ 5

Love this place as a warmup or finish to my normal gym routine!!!!!

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★ 5

Love love love the hot stretch!!

Source: Google

★ 5

Best HOTWORX I’ve been to,
an I’ve been to a few in the Region.Mrs.Traci and the Lady’s at this location have this place looking Fresh 24/7.

Source: Google

★ 5

Staff is friendly and facilities are clean. I just joined but I’m already super excited about being here. Thanx HOTWORX!

Source: Google

★ 5

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★ 5

Hotworx is a very clean and welcoming environment.

Source: Google

★ 5

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★ 5

The environment at hotworx is very welcoming. All the ladies that work here are welcoming and very helpful. The gym is always clean. The workouts in the sauna are amazing! You definitely won't regret working out here.

Source: Google

★ 5

The only downside to this place is the parking lot, it does get packed from neighboring businesses. But it is so worth this place and I would give it a 10 star if I could. Yes you workout in the heat and yes the couple of first times can be TOUGH but after that 2nd session you really can’t truly stop. I like that you get to schedule your sessions and see how full the saunas are. I’m a shy performer so this is my favorite feature :) you also need a code to get in so it makes it safe while being open 24/7. If you are not very consistent with working out anywhere, give this place a try. I never thought I’d ever see the day where I go to the gym regularly. The girls are always so nice and informational and the areas are maintained regularly. I would also love to throw in the fact that this place has had nothing but 5 STAR REVIEWS!!! Let that speak for itself. 🌟🌟🌟🌟🌟🎆🎇

Source: Google

★ 5

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★ 5

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★ 5

Staff members are so sweet and take the time to get to know you personally. The saunas, weights, and restrooms are always so clean.

Source: Google

★ 5

I have always loved yoga and Pilates and wanted to try hot yoga/pilates since it first came out. To find a studio so close to home has been such an amazing addition to my workout routine. The staff at HotWorx West County is phenomenal, the studio is very clean and I am addicted to the workouts. I highly recommend stopping by and checking it out!

Source: Google

★ 5

Hotworx has such a friendly environment and is so welcoming! Traci is very friendly and amazing.

Source: Google

★ 5

Went in to ask questions about membership and Dani was amazing. She was very knowledgeable and was able to educate me with Hotworx information. Definitely check them out!! Staff is super friendly and sweet.

Source: Google

★ 5

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★ 5

Awesome place to work out!

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★ 5

Coolest gym

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★ 5

Definitely a different kind of gym! This place is the cleanest gym ive ever seen!

Source: Google

★ 5

I recently joined and I am absolutely loving it! what truly made my experience exceptional was the staff particularly Dani. She was incredibly helpful and knowledgeable, walking me through the building and showing me all the different areas and equipment. I will continue to go to this gym.

Source: Google

★ 5

Hotworx has such a friendly environment and is so welcoming! Thank you Dani Garcia for being such an amazing help and being so understanding!

Source: Google

★ 5

I love the amenities very good and the staff are always super nice!!

Source: Google

★ 5

Love going to hotworx. I can go anytime and I know I have a place to do my workout.

Source: Google

★ 5

Love it!!🤗

Source: Google

★ 5

I Love Hotworx! The burn 🔥 has so many benefits and the staff is awesome, always helpful and welcoming. Thank you Susie, for all your help and the push!

Source: Google

★ 5

Hottest gym around😅

Source: Google

★ 5

This place is great, Susana is awesome and knowledgeable.
Luv it

Source: Google

★ 5

I love it here!!! The environment is always comfortable

Source: Google

★ 5

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★ 5

Very nice people and very clean

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★ 5

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★ 5

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★ 5

Friendly and great service

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★ 5

Great people.

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★ 5

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★ 5

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★ 5

One of the cleanest facilities I’ve ever been to!! The staff is amazing!! The girls are helpful and always address any issues in a timely manner!!

Source: Google

★ 5

Love Hotworx!!! Staff is so welcoming!!

Source: Google

★ 5

This place is awesome!!! My wife and I love it. Susie showed us around and answered all our questions and now we are hooked. Thanks Susie, GOOO HOTWORX!!!

Source: Google

★ 5

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★ 5

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★ 5

Me and my husband joined last week and we love it. Thanks to Susie for all your help!

Source: Google

★ 5

Love HOTWORX it’s definitely stress reliever and staff is so sweet and welcoming!!🫶🏽

Source: Google

★ 5

I am loving HOTWORX, so much so it deserves a review! I joined when the location opened in October 2023, and haven’t looked back.

First, the staff is truly amazing. They are always kind and helpful. They do an amazing job with maintaining the space and making it welcoming no matter what time it is.

Second, the wide range of class options to choose from is great and works perfectly with my busy schedule. Being available 24/7 is truly amazing especially for this mama and RN. You can simply use the app to sign up for your classes ahead of time and you’ll love seeing the results. You can see your calorie burn in real time on your device.

Third, they have a wonderful assortment of products to purchase during their staffed hours. It’s hard not to buy one of everything personally.

Fourth, one of the things that truly stands out is the FX zone. I love that I can get a full workout in on my time.

You can try your first class free if you’re questioning whether or not you will like it, which I hope you LOVE it as much as I do 🧡🔥

Source: Google

★ 5

After Having much success with Odessa Faudree Hotworx, I was excited West county opened! Staff that helps you learn as you go which virtual class is best for you, as well as a clean environment to Gain the confidence every person deserves in. I will be a lifelong member!

Source: Google

★ 5

I was so excited that the West side of Odessa had a HotWorx location open up. I have wanted to try Hot Yoga for years and this location is close to home. I’ve discovered that ALL of their classes and FX Zone make exercise fun and challenging at the same time. The staff is phenomenal, friendly, and keeps all the saunas and gym clean! Love this option for staying healthy!

Source: Google

★ 5

Best gym to come to. People are amazing and sweet and very welcoming <3

Source: Google

★ 5

Best gym ever! I feel comfortable and confident!

Source: Google