★ 1

Not only do they not maintain there equipment they have entitled members that don’t book the sauna space and take the time frame you had after warming the sauna up. So annoying! Do better!

Source: Google

★ 3

I’ve been a member since March and absolutely love the classes. I even got some family members to join. The only thing is… I’ve never been able to go by myself. My code and Bluetooth access has never worked. I’ve brought this up to workers, one of them twice, and even the owner. They’ve all said they’re going to reset it or send in a notice for it or something, but it’s never gotten fixed. I tell them that it’s not working, just about every time I’m there. Nothing has ever gotten fixed. So it sucks for me if none of my family members can go at the same time as me, or I can’t go. I won’t continue a membership with them. I hate to not because it’s such a clean a relaxed environment. However, it’s too expensive for a staff that just doesn’t care.

Source: Google

★ 5

It’s been amazing since starting! Love the videos and 24/7 availability. The girls who work there are awesome as well! Emily is the best manager ever!

Source: Google

★ 5

I can’t stress how welcoming this gym is! From the music bringing a smile from ear to ear, the diversity of people with the same goal and Emily cheering you on and boosting the energy always…I love this place! Love Emily and all the girls up front!

Source: Google

★ 5

I love EMILY!!! She is the best leader and makes my experience so great.

Source: Google

★ 5

I have spent my whole life hating exercise but I find myself excited to come to Hotworx! The staff is especially helpful and the manager Emily goes out of her way to help you. She is patient with all new questions and with learning the system. I am so happy here!

Source: Google

★ 5

I have been a Hotworx member since June of 2024 and absolutely LOVE IT! The staff here is AMAZING! Every single one of them! The manager Emily McKeever is the BEST! She's welcoming, positive, encouraging, friendly, fun and does it all with a smile on her face! She makes sure the facility is clean and everything you need is always available! KEEP UP THE GOOD WORK! 🧡 We appreciate you all!

Source: Google

★ 5

I cannot imagine there’s a better HOTWORX than my home Waxahachie location, just WOW!! I’m a Sweat Everywhere member and have visited other locations. This is by far top notch. I’m beyond impressed on so many levels. The owners and employees are very professional and friendly. The manager, Emily McKeever, is a breath of fresh air. She’ has IT ALL! Professionalism, knowledge, friendly and her customer service is personal and sincere. If I have an issue, problem or question, she’s on top of it like nothing else matters! What an asset Emily is to this company! She’s one of the main reasons why I love my HOTWORX so much!

Source: Google

★ 1

Subject: Concerns About Gym Safety and Ownership; due too Owners stance will cancel membership and share with others my experience

To Whom It May Concern,

As someone who has been a guest at this gym during regular hours for the past 3 weeks and became a member for less than 24 hours ago, I feel it’s necessary to share my concerns with other members and prospective members.

Unfortunately, this gym may not be as safe as expected, and it appears to be due to choices made by the owner. During my first “member ONLY hours” visit, I personally witnessed the owner opening the emergency exit at the rear of the building and leaving it open for an extended period (regular occurrence) This creates a significant security risk, allowing anyone or anything to enter the facility unchecked.

Based on my brief interaction with the owner, it seems that safety and security are not a priority, which is disappointing given the high standards of the gym’s staff and facilities.

The gym itself is excellent—clean, well-managed, and conveniently located. The staff is outstanding and professional. However, the owner’s actions do not reflect the same commitment to member safety that the staff demonstrates.

Thank you for your attention to this concern.

Source: Google

★ 5

Absolutely the best experience I've ever had. Professional and courteous staff. I highly recommend.

Source: Google

★ 5

Member since Sept '22. I thoroughly enjoy working out here. The facility is always super clean thanks to the attitude of fellow members who appreciate this type of facility and opportunity. Management is top-shelf, visible, and approachable. The app makes scheduling a convenient workout time super easy. 24/7 access allows for pop-in workouts any time you're ready. The app also tracks workouts, calories, and other pertinent information for personal use as well as a rewards program. These unique and various exercise programs have been super effective and I am super happy with my results.

Source: Google

★ 5

Perfect! Was traveling through and needed infrared sauna for stretching, detox, and energy. Kylie and Molly were super helpful and friendly, the facility was clean, and the place had a great vibe. Can’t wait to return!

Source: Google

★ 5

The best place to get a spa-like workout! Just AWESOME!

Source: Google

★ 5

Love this place!!!

Source: Google

★ 5

Great workout in less time! Heals you from the inside out with infrared!

Source: Google

★ 5

I’ve been a member at Hotworx-Midlothian for almost 2 months. I feel much better now after my daily yoga and cycle! 🔥

Source: Google

★ 5

Source: Google

★ 5

Joined 6 months ago and brought several guests in today and the beautiful kind girl working when we came in was wonderful! Dumb me didn't get her name, but she was lovely and was very professional!!!! I've loved it for 6 months and my guests have talked about it all day !!!!

Source: Google

★ 5

I’ve been on the search for a good gym in the area with good hours, a reasonable monthly fee & a clean/positive environment. Hotworx has all of these! The fact that it’s open 24/7 is a huge plus, I don’t have to wait for the staff to be there to get a workout in. The ladies keep the gym super clean and tidy & always ensure towels are stocked. I’ve lost 35lbs & feel great!

Source: Google

★ 5

Great place to workout! Amazing people at the front desk. They are professional, friendly and always helpful. The facility is clean and well kept.

There's a large variety of workouts you can choose from and they are scheduled every hour of the day. It's easy to attend a class around my busy schedule since the gym is open 24 hours. There is an app you can schedule your workouts on which is really convenient.

The workouts are done in an infrared sauna and are great for anyone because they cater to every workout level. I feel like I get so much from every single workout. 100% recommend checking them out.

Source: Google

★ 5

I love working out at Hotworx! My top favorites about this place that make it stand out against other gyms or studios is that you work out in the sauna. Also, I love the scheduling feature. When you have a crazy schedule, it’s nice to know you’ll have a spot in a session rather than showing up and hoping there is space in a class. If you are like me, you prefer Pilates and similar classes to work out. This has that! No other place that I know of in Waxahachie meets this need. But they feature other workouts like hot cycle (loooove!), an elliptical, and row! And there is a weight room. It has everything I need!!!

Source: Google

★ 5

I love the ability to change my workouts daily. I’ve finally found work outs that fit me and my schedule. Great staff! Clean standards! Very happy I found my way here!

Source: Google

★ 5

I love my Hotworx sessions! The flexibility, low impact and not time consuming!!! You feel like you spent an hour at the gym with just 15 minutes!!!! So great for muscles and joints!!!! So happy I tried it!!!! If you have thought about trying it even for a second…You should try it now!!!

Source: Google

★ 5

Hotworx is amazing. You are never bored and I love the flexibility of time to go!! Staff is absolutely the best!!! Go you won’t regret it!!! Best workout place in Ellis county!!!

Source: Google

★ 5

LOVE IT!! I absolutely love the flexibility of 24/7 access to an infrared sauna. These workouts are a challenge and so rewarding at the same time!! If you haven’t tried it yet, what are you waiting for?!? Get your trial session scheduled ASAP, I promise you won’t regret it!

Source: Google

★ 5

Love! It’s awesome to feel like you’re in a group fitness class with their virtual instructors but you get the privacy of a sauna!

Source: Google

★ 5

Great place to workout.

Source: Google

★ 5

I am absolutely addicted to hotworx. The staff is so wonderful, helpful and so friendly. I have been coming almost 2 months and I look forward to my workouts everyday. If you haven't tried it....PLEASE DO. YOU WILL NOT REGRET IT AND WILL BE HOOKED LIKE ME❤ I even got my 18 year old daughter to join and my 15 year old son is going to too!

Britni M

Source: Google

★ 5

I've been coming here for a month and I LOVE it. The staff are friendly and personable and the facility is clean and sanitary. I am really enjoying the workouts and the results I'm already beginning to see.

Source: Google

★ 5

My friend dragged me in here to do Hot Yoga. While it kicked my a**, I loved it! I joined right away and have been trying to master the Hot Cycle class. I am an overweight 40 year old single crazy cat lady who can't even remember the last time I worked out. All the employees are so kind and helpful. I look forward to sweating a bucket full everyday now! The facility is so clean! And I love that I can work out alone or with close friends in a small sauna room without a bunch of strangers around. My friend who brought me in and I have been bringing all our friends in because we are absolutely obsessed with the place. Best decision I have made in 2020!

Source: Google

★ 5

We have absolutely loved this place, great workout and customer service is amazing!

Source: Google

★ 4

New member, and so far the facility is very clean, no smells, and staff is very helpful. I love that it's 24hrs because as a mom of 4, I can go in the evening and get a great workout in while kiddos are sleeping! A few changes would be to inform future members while signing up that tax will be added to their monthly membership. 2 employees failed to let me know this so I was very concerned and irritated when I seen a charge on my account from HotWorx that was more than what I was originally quoted!. I called and was told tax is added as well, no flat rates. Kinda sucks, only because I feel lied to and also I have never been a member of a gym that added tax to monthly membership rates. Also it would be nice to have paper towels in the bathrooms instead of the hand dryers, those things make me cringe with how they spread germs. Would I reccomend this business to friends? Yes!!

Source: Google

★ 5

Absolutely love this place! It’s the best workout I’ve ever experience! Each session is amazing and I love how convenient it is to schedule classes and everyone is very friendly. Hot yoga is my favorite!

Source: Google

★ 5

I love HOTWORX! I've had my membership for a couple of months and I'm so obsessed! My favorite class is HOT YOGA followed by HOT BUNS. I love that you burn double the calories in half the time! ♡

Source: Google

★ 5

I'm on week 3 of my membership and I'm LOVIN' it! I'm excited to get up early and have some "me time" at the gym. The heat, the workouts, the sweat...it feels amazing when you're done! I've joined gyms before, but it's hard to know what to do on my own. The video instructors provide great guidance and reminders along the way. Plus, there's only room for 3 people in the sauna and more than half the time, I have the room to myself.

Source: Google

★ 3

Source: Google