★ 1

Inconsistent communication, misleading information about his services, policies change without notice. Disregard for his bread and butter, the customer. Interesting reply from the facility accusing me of something quite bizarre. My son no longer attends this gym because he was given the runaround. I threw away my hard earned money. Poor communication skills are not on me. My son enjoys his new gym. What a strange experience.

Source: Google

★ 1

I am writing this review on a recent experience since Aug 2025 I met with John the owner and he and I spoke about and agreement of starting with his gym. It started off as circuit training 3 times a week and I was going to get 12 sessions for the month ! During that time I was getting close to finishing my circuit and he told me that it was going to be time to transition to 1:1 personal training with one of his trainers! So I was switched to another agreement of paying for 1:1 PT mind you at the time I hadn’t even finished my circuit training that I had paid for! So then we move on to the next month of personal training! During this time John was moving from one building to another and I showed up one morning for the circuit training and was told that the business was going to be closed till the following Tuesday due to renovations! I was not informed ahead of time before taking time out of my schedule to get my work outs done! Finally I am set up with a trainer that works with John and the first meeting he was late and didn’t even confirm with me that we were even meeting! The next time I come for my scheduled 1:1 I was told the trainer was not going to be in due to being ill! This to me is a no call no show. Then the third session John had to train me due to firing his trainer ! So here I am committed to this training and keep getting the run around ! Communication with clients is terrible! So at this point in my training I was not able to complete my 8 sessions for the month because the agreement was 2x a week for a month mind you I have already paid for these sessions in full per John ! So I finally was able to set up my next 1:1 session with John and I mentioned that I was not going to continue with his facility after I’m finished with my 1:1 sessions and he mentioned well sorry at this time your training will have to be put on pause which was a surprise to me! He explained that if I am not going to continue a membership I would not be able to continue my sessions that I have already paid for!!!! Well quote from John this was his response of why I would have to pause my services! (We just need you to come in an formerly cancel, unfortunately we can’t continue anyone’s PT services without a membership as our new standard policy. I know this is confusing to some but it’s mandatory so we abide by commercial standards and code policies.) Also, per John (You’ve paid off your balance so you’re good on that - nothing is set to renew). I was literally shocked that the policy had changed during the 3 weeks I was waiting for them to set me up for my 1:1 session! So I mentioned that this facility was definitely a non trust worthy facility due to the blinded policy changes that have been done and we are just expected to say yes and be pressured into following his policies! I have never experienced such a loss of hard earned money in my life ! This is unethical and I would not recommend signing up blindly due to all the policy changes that happens it seems to be every month!! Without notifications! 😆 WORST EXPERIENCE EVER! I am here to tell the truth about this matter and if you want to throw your money away like it grows on trees so be it! Sketchy and non trustworthy due to the non communication and policy changes !!!!!!!

Source: Google

★ 3

Started with Nxt-Set Fitness on May 1st, John took the time to help me get back into shape, by teaching me proper weight lifting techniques. John really seemed to care and took the time to get to know me, when I got hurt lifting he was right there to show me stretching techniques and even put together a plan to help with my rehabilitation. Everything was good for about 3 1/2 months then John decided to move his business to a new location, and changed his business models. At that time he started stepping back missing workouts, didn’t communicate dates/times when gym would be closed, and changed his memberships levels without any communication or heads up. I appreciate the work that we were able to do during my time there and thank John for his help.

Source: Google

★ 1

too small, no workers, mid place

Source: Google

★ 5

Great place, having a personal trainer helps tremendously. John is a great trainer. You will see results!

Source: Google

★ 5

Very friendly

Source: Google

★ 5

I just wanted to leave a review because I really like this place I never heard about this place I was skeptical about this place it was new but once I joined I was blown away on the results I lost 20 pounds in one month I have been here for 4 mouths if you are seeing this and your are skeptical don’t compare this to any other place come to nxt-set fitness

Source: Google

★ 5

I received good personal training sessions with John!

Source: Google

★ 5

John is extremely reliable & punctual – always set up & ready to start training ahead of time, with an exercise routine planned. I actually look forward to my workouts.
He ensures that my technique is always correct to avoid any injuries. he makes each of my training sessions challenging but rewarding. I would have no hesitation in recommending him as your personal trainer if you want to achieve your fitness and health goals.

Source: Google

★ 5

Nxt-Set Fitness has been great for us! John has kept my husband and I motivated and disciplined the last few months. We always look forward to our training sessions with them!! 🤩

Source: Google

★ 1

Source: Google

★ 5

Favorite gym ever! Because of this place I look forward to working out everyday, this gym has truly changed my life! After struggling to lose weight post-baby, I joined their weight loss challenge and was amazed by how effective and dynamic the work outs are, John always makes sure to challenge us in new ways everyday! After seeing such great results with the circuit training I started personal training which was definitely worth it! Since I’ve been here I’ve lost 39 pounds in 14 weeks! John is a genius and will push you past your limits and genuinely cares about getting you to your goals. If you’re serious about results, this is definitely the place to be and you won’t regret it!

Source: Google

★ 5

Nxt-set fitness is a great place to work out! I was having trouble looking for a trainer who can help me while working with my crazy schedule and financial wise and I found this place who have motivated me so much to keep on going because I am not a very motivated person lol I love it here I'll keep on continuing coming! If you want to join just talk to John he's a great guy and easy to talk to

Source: Google

★ 5

Circuit training is such a time with good motivation.

Source: Google

★ 5

Started a 16wk challenge and so far I’m loving the experience and personal training with the instructor Ty and John knowledge and interaction

Source: Google

★ 5

It’s personal for the client and trainer, they don’t just give you the workout and not communicate, they communicate every step of the way , they hear you out , not just give you a price and move forward. They hear your stories , personal stories you mentally help you out.. definitely recommend this gym to all.

Source: Google

★ 5

Joined this gym and I absolutely love the environment!! The trainers are amazing and very helpful! I will definitely be back for more training!

Source: Google

★ 5

Trainers are super friendly and very helpful! They really care! I had a great first day today. I am looking forward to meeting all the trainers.

Source: Google

★ 5

So excited on my journey to healthy living. NXT provided one on one personal training. Assisted me with where I’m at right now to get the right program for me. It was exactly what I needed. Highly recommend.

Source: Google

★ 5

I recently joined this gym, and it has been an incredible experience! The facility is top-notch, with everything you need for a great workout. What really sets this place apart, though, are the owners. They're genuinely cool and make everyone feel welcome, creating a positive and motivating atmosphere. If you're looking for a place where you can achieve your fitness goals while feeling part of a supportive community, this is it. Highly recommend!

Source: Google

★ 5

This is my new gym! I started personal training about 2 months ago and I am down 15lbs ! John has a lot of knowledge when it comes to fitness. I thought I knew what I was doing when it came to fitness and eating nothing ever worked for me I would always gain my weight back instantly. My body is changing and the results are incredible ! I feel so much happier and confident, and ive learned so many fun and easy workouts that I never knew existed. I actually love working out now when before i would dread it ! Ive learned new techniques in exercise. I highly recommend!!

Source: Google

★ 5

My number one reason on why this gym is the gym for me is because of the owner. He is kind intelligent and godly. He understand how hard it is to be comfortable in a gym setting as a female. This gym is like a personal gym for every member. There are no large crowds or creepy eyes watching you, no wait time for your next machine. This gym only allows 10 members so it’s is very unlikely for you to workout at the same time as someone else. Again it’s like having access to your own personal gym. He also has personal training packages customizable for you to become your best version of yourself. Plus a fun Pac-Man machine.

Source: Google