★ 5

A fun workout with fabulous instructors!

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★ 5

I really enjoy this studio. The coaches are great and the people are super friendly. Most of all it’s a great workout. I started going 2x week and now find myself there 4-5 days a week.

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★ 5

Love our studio community! Joined in July 2025 and have already completed 84 classes! Coaches are incredibly patient and helpful, and the community is envouraging and accepting. This is the first time as an adult that I have stuck with a workout routine. Thankful for new friends and a stronger me!

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★ 5

I am so grateful for Orangetheory! Workouts are challenging, but it’s never boring because it is different each day. The coaches are wonderful, motivating, and kind. Orangetheory has helped me get stronger, feel more confident and happy. Highly recommend.

Source: Google

★ 5

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★ 5

I’ve been a member of this studio since July 2022, and I’m so thankful for my OTF fit fam! This studio, the coaches and fellow OTFers has completely changed my fitness level and strength. Highly recommend!

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★ 5

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★ 5

I absolutely love this studio! The energy is amazing, the staff are incredibly knowledgeable and supportive, and every class challenges me to push my limits while feeling safe and motivated. The coaches truly care about each member’s progress, form, and overall well-being, and their attention to detail makes every workout effective and enjoyable.

The community here is friendly, encouraging, and inclusive, which makes coming to class a highlight of my week. I always leave feeling stronger, both physically and mentally. Whether you’re a beginner or an experienced athlete, this studio provides a top-notch fitness experience!

Special shout-out to the coaches for creating a motivating and positive environment—I always feel inspired to come back and give my best. Highly recommend to anyone looking for a studio that blends professionalism, encouragement, and fun!

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★ 5

Energetic atmosphere that pushes you to achieve your fitness goals.

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★ 5

Great place to get a full body workout! You’ll be sore for days but in a good way! It’ll keep you in shape if you’re consistent!

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★ 5

Amazing! The staff/trainers engage during the workout class. They make it fun and at the same time intensive. Transform your mind and body today! Don’t hesitate! Feel better be stronger!

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★ 5

The best workout in the country…fun, effective and sustainable! 😊

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★ 5

OTF has been something my husband and I do together for years. The workouts are tough, working the entire body and ever changing.
Modifications for those that are new to working out or recovering from an injury.

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★ 5

Excellent studio..Life changing experience

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★ 5

I’ve been training at this Orangetheory location for a 2 years now, and I can’t say enough good things about it.

Coach Ginny is the best—always motivating, super knowledgeable, and really takes the time to help you improve.

All the coaches are also amazing coaches who make sure everyone’s doing the exercises correctly and safely.

The front desk staff is the nicest group of people, always welcoming and helpful.

The studio is clean, well-organized, and has a great vibe.

Highly recommend this location if you’re looking for a supportive and motivating fitness community!

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★ 5

Amazing WORKOUT! Will is the best made joining such a breeze!

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★ 5

The best workout. Great music and amazing coaches!

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★ 5

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★ 5

Fortunate to be choosing Orange Theory for my goals . Best coaches who encourage , motivate and correct posture!!

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★ 5

Love this gym! The staff is so friendly and the coaches are the best motivation!

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★ 5

I absolutely love my local Orangetheory Fitness! I’ve never been great at staying consistent when I try to work out on my own, but Orangetheory keeps me motivated and on track. The workouts are fun, effective, and designed for all fitness levels. You can push yourself as much as you want, or take it at your own pace—no pressure, no judgment.

The atmosphere is super supportive. Nancy at the front desk is always welcoming, friendly, and helpful, and the coaches are fantastic. They create such a positive vibe and a great sense of community.

If you’re thinking about giving it a try, go for it! You won’t regret it!

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★ 5

The best staff that guide you through your journey !!

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★ 5

Love this fitness studio n love the coaches ..they are very dedicated.Dont want to skip my workout.being unlimited plan member also facing no late/no show cancellation fee is not correct.excpet this everything is top notch.Love my coaches Ginny n Peter ❤️

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★ 5

OrangeTheory coaches are excellent and great workouts. Front desk staff greets you with a warm smile

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★ 5

I go to OTF strength classes especially with Peter. He is an awesome coach, corrects your postures and positioning for optimal results and to prevent injury. Nancy at front desk is awesome, always happy to help 🙂

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★ 5

Orangetheory offers an energetic, science-backed workout that blends cardio and strength training in a fun, group setting. The coaches are motivating, the heart rate monitors keep you accountable, and every class feels fresh and challenging. It's great for all fitness levels and especially appealing if you like structure and tracking progress.

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★ 5

Orange theory has been a life changing experience for me. I joined in January of 2022 and my body has transformed immensely. The staff is very welcoming and the coaches are awesome- Julia, Dustin.

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★ 5

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★ 5

I recently moved to the area and I must say this location is amazing. I am always nervous about new studios however the people here are great. The front desk staff and the coaches are very welcoming. I feel that I fit in great here!! Thanks and keep up the great work!

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★ 5

Great workout and wonderful coaches. Friendly front desk staff. Absolutely love it.

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★ 5

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★ 1

Since Planet Fitness took over from Texas Family Fitness, there has been a noticeable decline in cleanliness. Over the past week, the gym has also been running short on wipes, which has made maintaining hygiene more challenging.

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★ 5

I joined OTF just over a year ago, and it has been life changing! I never liked working out and had a hard time motivating myself. The OTF community is so inspiring and the coaches are great and push you to be your best.

I spent most of this year pregnant and worked out up until about three weeks before my due date. The coaches helped me modify the workouts as I got farther along, and because of these workouts I was able to be back in the studio less than two months after giving birth!

My only regret is that I didn’t find OTF sooner. I look forward to coming here for my workouts.

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★ 5

Best workout ever!

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★ 5

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★ 1

Very bad front desk experience … Even if we get sick they don’t consider refunding the late fee they charge for no show up .. on top of monthly membership … which is absurd … have been a member for an year and no consideration for single class late fee exemption when we are unable to attend due to illness

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★ 5

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★ 1

These guys don’t even deserve this 1 star even. To keep it simple, we have been cheated in terms of money by the associates. Reesha, Stephanie and Chris have adopted fraudulent ways to rob money from us.
The disrespect we have faced here is beyond belief.
We lost money, were humiliated by them and worst thing was they blamed us for asking clarifications about various membership programs they have. Orange Theory as an organization doesn’t deserve any customers. They charged us for services they didn’t provide and declined refund as well. So people who are trying to join beware !! There is no customer care number too, to register any complaint. So think how poorly they are operating

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★ 1

Scheduling issues classes are cancelled last minute

Bad smell in lobby due to sewer issue, which wont be fixed for more than 2 months

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★ 5

What an amazing gym to work out! Coaches are awesome and knowledgeable...Ginny, Ashley and Parker are very personable and friendly. Front desk staff(Ryan) are helpful and know you by name. Clean facility. This is the fittest I have been.... Only feedback...need some peppy bollywood music considering how many desis come here... Go OTF Frisco!!

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★ 5

Love coming here! Was never consistent until I joined orange theory and I love all the coaches here! The music and vibes definitely keep me pumped throughout class!

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★ 5

If you are looking for a workout that pushes your endurance and is fun, Orange Theory is that. Plus, the coaches are personable and know their stuff!

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★ 5

This is a great OTF location. The staff is friendly and they keep everything very nice for their members.

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★ 5

Great place to work out. Staff is Friendly. All the coaches are amazing. Great music!!
I will definitely recommend to my friends.

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★ 5

OTF McKinney is awesome! Everyone there is so welcoming.and helpful! It’s so convenient and fun! I love it!

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★ 5

All the coaches/ staff here are amazing and so helpful!

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★ 5

OTF has good trainers and equipments. A great place to workout!!

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★ 5

The BEST part of my day!
Over 5 years ago the OTF studio in Mckinney opened, I wanted to try it out but I was afraid that I was out of shape and the workout would be too hard. With the encouragement of a friend, we decided to try it out and I have never looked back. I love everything about OTF! Coaches and staff have changed over the years but my love for OTF has never waivered because they always hire friendly, knowledgeable and professional coaches and staff. I love the coaches for their enthusiasm and encouragement, pushing me out of my comfort zone I love the challenging workouts that keep me coming back, it's always something different and it truly is therapuetic, which is why you will hear people accidently call it "Orange Therapy". I love the Sales Associates for their friendly and warm smiles no matter what time of day it is. I love the GOOD we do for our community through our Orange Love charities. OTF is not just improving your health and well being through fitness, it's also about building the most AMAZING Friendships, we cheer each other on in our workouts and in life. OTF truly is about community!
MORE LIFE!!!

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★ 5

Joined OTF over 3 years ago and it has changed my life!

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★ 5

This orange theory is a very nice place to work out, the staff is very friendly and encouraging.

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★ 1

The customer service is so bad really bad.like literally we been waiting for 15 mins for them to talk to us and ask us what brings us in but she didn’t even ask she kept talking to other people and kept writing on the laptop.She didn’t even for respectfully say to us to give me a minute please while I finish this.and she just totally ignore us.And that’s not how you treat your new customers that has questions to ask.

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★ 4

Love OTF. Not a fan of the cancellation policy but I’ve definitely gotten better at planning my workouts!

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★ 5

This really is an amazing job that OTF guys are doing over here. I had a transformational changes in weight, sleep patterns and life style change. Over heart rate responses in doing outdoor activities greatly improves. Love the coaches here. They bring so much motivation in to the class.

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★ 5

Great classes, highly motivating and energetic coaches makes this a great place to workout

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★ 5

Loving it. Highly recommend 4:45AM class on Fridays!

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★ 5

The staff are friendly, recognize me by name, and provide encouragement. It’s really helpful when you’re tired and have low motivation to workout! The music is upbeat and I always get a decent sweaty workout!

I like the option to do unlimited workouts, 2x/ week or 1x/week workout. And you can get class packs at a discounted bulk price.

There are monthly themes and challenges. There’s a variety of people who workout here (women and men, younger and older folks).

If you’re worried if it’s too hard, it can be adjusted according to your fitness level. Modified exercises are usually an option. Conversely, if you’re worried that it’ll be too easy, the challenge is to compete against yourself, provide encouragement to your peers, get a new PR, and get in more reps/weight/distance, etc.

First class is free and the coach explains the hear rate interval training method.

Lots of class times available, especially before and after work! Studio locations are all over the country so you can get a good workout in even while traveling.

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★ 5

Highly recommend! Great coaches here to inspire you and challenge you but also ensure good form.

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★ 5

Staff & Coaches are amazing. I LOVE the strength classes on Sunday’s

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★ 5

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★ 5

I have been with OTF since October 23. I love working out in the morning before I start my office work. Working place is very clean , organized and new templates every day. All Coaches are encouraging to do the workout.

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★ 5

New to the OT community but so far the staff and workouts have been great and it has been a great experience to get back into the swing of things. 💪

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★ 5

My first class at Orangetheory was 10 years ago this June!!!! It’s the longest fitness concept that I have ever stayed with and I usually take 3-5 classes a week. The community is the best and so are the templates. It’s an efficient way to get in strength training, cardio, core….all in a one hour workout. Now that there is also Tread 50 and Strength 50, I don’t even need to supplement elsewhere! I get it all at Orangetheory!

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★ 5

It's simply the best! :)

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★ 5

Absolutely love OrangeTheory, the coaches are always amazing and accommodating. I have bad knees and they always help me find workouts to make me comfortable. I love that the classes are always changing it makes everyday a surprise!

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★ 5

Years ago I had tried orange theory for the first time in a very different life stage than I am now, I wasn’t sure what to expect when jumping back in, but members, staff, and now friends have welcomed me with open arms, always ensuring I have the best experience. I can’t recommend orange theory or this studio enough!

Source: Google

★ 5

Orangetheory Fitness McKinney is simply amazing! The location is convenient and inviting, and the staff and coaches are top-notch. I always feel welcomed and motivated every time I walk through the door. The coaches are knowledgeable, supportive, and push me to achieve my best every workout. Whether you're a beginner or a fitness enthusiast, this is the place to be. Highly recommend! 🍊💪 #OrangetheoryFitness #McKinney #FiveStars

Source: Google

★ 5

Awesome! Had a great workout.

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★ 5

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★ 5

It’s been 2 months I joined and it’s been a great journey. I enjoy all the workouts of 60 minutes and when I can’t make it I enjoy the at home classes. Also Happy 14th birthday!

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★ 5

Orange theory is fun and the best part is you compete against yourself. Ashley and Rorie are awesome!!

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★ 5

Different workout mix, focus on all aspects of fitness, experienced and inspiring coaches, very friendly atmoshphere and awesome supportive front desk. My favoriteis Stephanie !!!!. Can't hope for anything better. Just Go for it. You cant miss your goals with little discipline and right focus. Worked out for me in loosing 55lbs in 6 months and never felt more fit in my entire life so far. Awesome experience.bTW Ashley is my favorite coach !!!

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★ 5

I have been going to Orange theory at Eldarado location for more than 5 years. Live the workouts, coach’s & vibes. Keep Going !!

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★ 5

I love working out here!

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★ 5

Amazing place! Amazing workout & Friendly staff!!
I observed very positive body transformation & I would definitely recommend this place !!!

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★ 5

Amazing workouts and incredible instructors!

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★ 5

Amazing coaches, very hands on and helpful. I was scared to get into the gym, but they made it my favorite place to be.

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★ 1

Worst front desk staff ever:

One of the worst otf studios. I am a member of another otf studio but have been attending this after shifting to Texas. While the coaching staff is awesome, the front desk staff is out to harass the Members. I was charged 12 usd for the class even though I was on wait list uptill 15 min before the class. They would not return the cancelation Fee and when asked to cancel my membership, they wanted to me come to the studio for cancellation and charge me for one extra billing cycle because of 30 days notice. After having called my home studio, they are ready to cancel my online and without a wait period. Please avoid this otf studio at all cost.

I really love otf and have been a member for more than a year (dont know for how long with this experience) but I will not be coming back to this studio at any cost.I hope others will learn my experience and choose another otf studio for their workout.

Source: Google

★ 5

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★ 5

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★ 2

Five stars would honor to a business who provides a good customer service especially the first impression from the front desk receptionist. I felt that the front desk receptionist who worked in the afternoon must be tired as I didn't feel the welcome. The instructor was okay, everyone basically worked out in their own pace that I think without an instructor there it would make no difference 😂

It is ashamed because I would love to join the gym since they are so close to where I live but I am not impressed with the service and the class today.

Source: Google

★ 5

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★ 1

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★ 1

Insane policy for cancellation that you have to be in person. They deducted amount saying it is in deal for unlimited monthly membership and unfortunately I could not go to a single class. After a month I called and asked for my membership to be cancelled and they insisted on the policy that they cannot cancel membership unless I come in person and show up. They charged me for 3 months despite my request for cancellation only for the reason that I was not in person. Policy to cancel in person is because they want to make sure it is the same individual who is canceling it? Makes absolute no sense and it feels like scam as I pay for services I did not even use? Be careful

Source: Google

★ 1

Coaches are good but from the staff the guy at front desk is very very rude.

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★ 1

Update November 2023- i dont spot getting spammy calls and voicemails from this place to join a class. I dont even live in the area, i called a year ago because this was happening and it’s happening again. Pleaseeeeee stop calling me i dont want to join or go back the first experience was horrible and now this harassing calls! Please stop calling!

From entering the studio, to completing the first class i loveddddd it. I was welcomed in and the energy was unmatched however the end was a total disappointment/turn off. When asking about the membership i was only offered one option that i had to take! It was that or nothing and i honestly felt very pressured to sign up for that one membership totaling appox $300!! Each person’s financial situation is different and i wanted to make sure that i was able to commit to such a high priced membership, i even asked about a drop in class (but she made it seem like that wasn’t an option) & When I stated i would need to get back to her..she said well the sale is only for today…there were like 5 members waiting in the waiting room watching us talk about this and that just made me feel bad, embarrassed and very AWKWARD!! I loved the workout, the whole experience up to that end point was great and intend on going back maybe to another location. Please try to provide people with options and not a one option (take it or leave it)..high pressure selling will not get you clients.

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★ 5

What a great group of people. The entire team have a great client focus.

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★ 4

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★ 4

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★ 5

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★ 2

Very Friendly staff, but avoid evening classes at this location. Nobody wears deodorant and it will make you question life.

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★ 5

Really love OTF. Great staff and awesome coaches who always motivate you to bring out your best.
There is never a dull moment.

Their hygiene / cleanliness level is commendable especially during this pandemic.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The Front desk and coaches are very supportive to each members fitness levels and give constant motivation to keep the workouts fresh and exciting! Makes you want to keep pushing! #morelife

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★ 5

Fun & targets the whole body

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★ 5

Love the experience of it..

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★ 5

I have been a member at the OTF McKinney location since it opened! I have seen the front desk staff and coaches turnover quite a bit but it hasn't deterred me. The coaches are very encouraging and motivating. I also love the fact the coaches correct my form on the weight floor. The people at the front desk are friendly and welcoming! I love being a part of this fitness community!

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★ 5

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★ 1

Front staff and management are worst service. Like everyone reviewing this location, they only care about money. Don’t care or listen to their customers.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

Great place to work out, 5 am is the best especially for a morning person like m

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★ 5

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★ 5

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★ 5

OTF Mckinney is the best spot to get a great workout! Coaches are friendly and truly want you to get the best workout possible. The people I've met have become great friends! Can not recommend OTF Mckinney enough!! FIT FAM!!!

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★ 5

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★ 5

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★ 4

I love OTF. I have been a member here for 6 years. The staff is always helpful and the coaches are very motivating. This is the best workout to keep my motivated on my fitness journey.

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★ 5

I joined OTF McKinney 5 months ago and will forever grateful to the staff for helping me transition back into working out and getting healthy. The front desk staff are friendly and helpful - always there to greet you with a smile (even when you are flying in the door like I do). The coaches are willing to help you improve and are kind when providing feedback (correcting form, questions, etc). Everyone has off days once in a while, but overall very positive experience and environment. Love that I feel strong and healthy everyday now - Thanks, OTF Fam!

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★ 5

Love this OTF studio! The coaches and the front desk staff are always super nice and helpful!! :-)

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★ 5

I have been a member at this location for two years and I highly recommended being a member here too!!! The manager & sales associates are very accommodating and friendly. The coaches push you in class, but only to better you. There is a sense of community here that is needed and welcomed.

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★ 5

I joined OTF McKinney in a March of 2021. The workouts are challenging, but doable. The coaches are there to help and encourage you. The people I workout out with are also so encouraging. I’m staying physically fit and energized !

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★ 5

Been going to this location for over a year and it’s always a great workout! The coaches and staff are always so welcoming and excited to see us! Try them out!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Inflexible with the trial class even if you get couple of minutes late (from half an hour before the class). Seem too busy to properly care about new customers satisfaction…This is just my experience but maybe others had favorable experience. Can’t comment on the class because I didn’t get one and initial experience put me off and I would rather take business elsewhere where they care about customer satisfaction more. Thanks.

Update based on OTF response - No, I was not offered that I could come by 12:05 - that's false. But yes I was offered another class if I wanted to reschedule (but I didn't want to anymore). I have no problems with the restrictions but my feedback is that on the day I found the place to be inflexible. Thanks to OTF for responding though. I just wanted to provide my honest unfiltered review - that's it. Have a great day!

Source: Google

★ 1

Orange theory is a good program, but have not been happy with this location. A person try’s hard to make sure it maintains its workout regime. I was 5 mins late got the class and they didn’t let me in. When asked I was told class started more than 5 mins ago, I showed them the time on the phone as it was exactly 5 mins at that time and I was there before that and was not allowed inside. Instead of encouraging and helping people in their workout goal they turn them away. I also do CrossFit classes along with this and I have never been turned away from a CrossFit class because I was few mins late.
I was more than disappointed and turned in my cancellation right away. Any gym that does not encourage their members to maintain their workout routine is not worth the price. I was a member of orange theory Allen and they have been more than accommodating in such situation, but this location is worst. I had to join this location as this was closer to my new home, but I guess I would rather drive 10 mins more to get to Allen location than this.

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★ 1

The workouts & Coaches are good. However The front staff is least bothered about you all they care about your money recently I got injured with my leg and they are reluctant to freeze my account by a month since I have given the cancellation notice. I feel this studio is not professionally managed!!

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★ 5

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★ 5

Very much enjoy everything about OTF McKinney … people: coaches, manager, sales associates; heart monitor; treadmills; rowers - best in class!

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★ 5

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★ 5

This studio is always clean with very friendly staff.

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★ 5

I love OT. I love being challenged each class, getting a total strength and cardio workout, and how it's different every day.

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★ 5

Adding to my empty 5-star review from 2 months ago! Not sure what happened??!?

I joined OTF just about 6 months ago and I can honestly say that it has changed my life in numerous ways. Not only do I feel better (physically and mentally), and have more energy, I have a great reason to leave my home office several times a week to rack up splat points! I love the variety of the workouts, the comradery with other members, and the coaching staff! I’m so thankful to my friends who encouraged me to join!!

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★ 5

I’ve been a member at a couple of studios over the years due to moving to different cities. This studio is by far the friendliest and most helpful studio!! New or visiting from another studio you’ll be welcomed and feel like you’ve been coming to this studio for years because the staff, coaches, and members are that welcoming!

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★ 5

Coaches and staff make for a great experience

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★ 1

Had a disappointing experience at this McKinney branch. Me and my husband have been an OT member earlier at the Plano branch but Never…. Never ever experienced such a thing. Today we reached the studio parking lot and my husband went inside to get treadmill card for himself and me. While I was still in the car wearing my shoes and knee pad. The front desk lady simply declined to give the other card to my husband saying I have to personally collect it. I literally entered the studio after 30 secs…Everything they do or say is a OT policy or stupid rule that they have and they are following….

I understand rules are there so that people are disciplined and things run smoothly but this behavior is weird and confusing for me.

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★ 5

In January, I took a trial class and fell in love with the place. Having a trainer on my side helps me a lot. I love the energy of this place; it motivates me to do better and picks heavyweights. All the coaches are wonderful. They pay attention to your position and guide you if you are not in the correct position. Highly recommend this place.

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★ 5

Great studio, friendly and energetic coaches, clean facility!

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★ 5

I love everything about my experience at Orangetheory. The workouts are challenging and fun, coupled with the awesome coaches who motivate and push us to be better than we think we can. I love the sense of community at my studio and have met so many wonderful people. This is the only workout that has been able to consistently get me out of bed at 6am for the past 3 years!

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★ 1

One of the worst places I have ever been. They charge money on your card left, right and center beware of these guys and I feel (BMF) BODY MACHINE FITNESS is 1000 times better than these guys. some of the front staff especially reesha is very arrogant and rude!! Doesn’t answer the queries and acts very rude

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★ 2

Went there for a trial class. I've been to a different OTF before so I knew what to expect in class. The workout was pretty easy. I didn't care for the music though.

The girl at the front desk was not very friendly at all. I felt like she was being pushy when she went over the membership with me.

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★ 5

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★ 5

Love every bit of it. Exercise templates are designed to accommodate all kind of fitness level. Only thing that I am missing is weight training.

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★ 5

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★ 5

The best workout ever!

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★ 5

Love this place. The staff and coaches are awesome. It’s great to have an instructional workout every time!!

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★ 5

Great staff at the front and great trainer and the workouts are the best, i would highly recommend this place

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★ 5

Matti was a great coach and motivator!

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★ 1

Charged me more than my membership and did not even let me know about the cancellation form.kept on charging my credit card. Worst staff and worst communication. I hate this place😡😡

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★ 5

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★ 5

I've never been so into my fitness until I joined orange theory. I've been going to a regular gym for years but I wasnt really into it. I'm over 50 and never felt so healthy and strong! Love it!

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★ 5

Great place to workout!

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★ 5

I’ve been a member for almost a month now and I’ve had a great experience! Everyone is so friendly and the workouts are very intense! I would highly recommend it to anyone!

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★ 1

Worst studio everrrr. I have got tendinitis on my wrist and I couldn’t workout for while and froze my account. When it is time to get unfreeze, I have submitted a doc from doctors office by directly dropping it off in the studio. The guy who was in the studio he said he will freeze my account for 3 months without charging freeze fees. But in 3”2 weeks I got charged $160 and when I called the studio. They said there is no freeze. This is the second time I got charged $160 without working out because of their negligence. And I tried to reach manager when I faced this situation multiple times through email and phone and she never responds. Very very bad experience over all. Otf only cares about money, they don’t care about customers and their situations. The only answer for them is we can’t return money. If you can’t return money why don’t work properly and put the freeze correctly on the account. Please don’t go to this studio.

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★ 5

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★ 4

I struggle pacing myself so being able to visualize it onThe screen thanks to the monitor/sensor. The coach is very knowledgeable and I think is the key to my success. It’s like having a personal trainer but with the support of the class as well. I do really enjoy Coach Matti in Mckinney! This is a tough workouts of the work out but it’s well organized and not overly crazy or too difficult. I went years without working out at a pace like this and after 2 classes, I felt comfortable. It is overall pretty expensive so going often/ more than 3x a week in order to make the cost easier.

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★ 1

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★ 5

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★ 5

Awesome cardio workout!

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★ 1

Heart rate monitor only works for a minute or two before it drops out, defeating the whole purpose of their system. Why bother?

They wont issue a refund for their poorly-designed equipment only a replacement (I've been through three,) or credit towards a more expensive option which uses the same unreliable system.

I'm done with these guys. There are better and cheaper options.

Source: Google

★ 5

Staff is awesome, coaches are great!

Source: Google

★ 5

Always an excellent workout

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★ 5

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★ 5

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★ 5

This was my first time trying OT and I absolutely loved it. From the min I walked in everyone was so nice and the staff answered all my questions. Can’t wait to start my next class. My coach was awesome as well!

Source: Google

★ 5

Source: Google

★ 1

Update: Changing my initial review. They offered me a free class when I went in they told me they needed to charge me for the class. They acknowledged it was their mistake but still said they would need to charge me for the class. However, they did say they tried calling me a 45 minutes before I was suppose to be at the class (I was driving to the class). So glad I rearranged my schedule to show up to a class that they surprised me with a charge. Bait and switch. I don’t trust them nor will I ever plan to attend this location. I don’t respect people who aren’t honest and do not value time.

Previous: Great work out. Super intense! Feeling it today!! My only issue is not having enough spacing to feel comfortable taking off my mask. Does not seem like there is 6 feet between each person. Due to the intensity of the work outs would have liked to take off my mask.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Great workout and instructors. I loved the workout and visual indicator on board of calories burned and heart rate. I really wanted to continue this workout but I had to terminate my membership due to studio policies.
They charge $12 for non-cancelled class. Fair no complain. Per their rules, I provided doctors certificate to get waiver for late cancel, however studio ignored my doc certificate and charged fees. Their class booking app has some issues, I could not cancel or book classes many times. I have raised service ticket couple of times and they found issue in app and fixed it. I got charged $12 couple of time due to their faulty app. After couple of instance they told me to message studio if issue arise again, however they did not refund previous charges. Studio allows 5 min late arrival to class. Couple of time I was 2-3 min late to class but studio still charged late fee.
The heart rate monitor is overpriced. $120 you can get much better quality wearable with display and many more functionalities. OTF beat just measures heart rate, which intermittently gets stuck in one of zone. After terminating membership this is just dead weight with no use.
Although I liked the workout, disappointed with this studio. Since there is no other OTF studio nearby so I decided to cancel the membership.

Source: Google

★ 5

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★ 5

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★ 5

I like that the instructor is there to guide you, give tips and make sure you're doing the exercises safely.I like that you can WALK or RUN on the treadmills and still get an amazing workout - I used to be a runner, but after trying both at O.TH, I think I might be getting a better workout with the power walking!I like how quickly the hour passes, it's a really great workout!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

The O.Th staff was extremely welcoming, upbeat and motivating. The class was easy to follow. The personal trainer, Jennifer checked in with me multiple times and made sure I knew how to use the equipment and how hard to push myself. I love the board with splat points, very motivating.
Great first experience, I will be joining for sure!!

Source: Google

★ 1

Very upset at this place...I went for a try out class.. I told them I havent worked out in a year due my pregnancy... long story short... the warm up lasted 5 minutes.. I started my workout with the group ( didnt get any special treatment) I was thrown with the group workout... after 10 minutes I felt a strong pull on my right hip.... followed by inmediate pain. For a whole week I couldnt walk.... after $700 on doctor, xrays and MRI...I was diagnosed with a muscle sprain... Its been a month and I had to start PT for 6 weeks that will cost me $500 more...soo...if you are looking for a place where they will adjust to your needs...this is not the one!! Atte: Marianela Corrales.

Source: Google

★ 5

Did our first workout. Was great!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Absolutely love the atmosphere and the coaches are very helpful! The staff were all very helpful as well! The classes are very energetic and upbeat! I will definitely be back!

Source: Google

★ 1

App is buggy. There is no support available after hours. So if you are not able to book a class or reschedule after hours, you have nobody to talk to. Interestingly they charge $12 even if you are not able to make changes due to technical glitch. Another thing I found that the space is really cramped and I always have a fear that someone can drop weights and hurt others. The concept is good but execution is bad. I am actively looking for other options. For so expensive gym I’d have expected better services

Source: Google

★ 5

Source: Google

★ 5

Great staff team & best coaches in Texas!

Source: Google

★ 5

This is THE best workout experience you will find. The coaches are amazing, the classes will kick you into gear, and you will become addicted. I lost 15 pounds in 3 months, and I’m still losing weight! I can’t wait to go to my classes, work hard, and see my results. I have toned muscles and endurance and a healthy lifestyle. Thank you orange theory for making my life better!

Source: Google

★ 5

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★ 5

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★ 1

I haven't even been able to go and experience it because I can't schedule my "free" first time session. Site is awful and just keeps looping me, then once I finally get to checkout (because it's not really free and you have to add an additional purchase like another class to get it) it says the "input cart items are invalid" whatever that means. Site is just overall very clunky and makes me even more skeptical of the "tech" they use during the actual workout. Also, no single customer service number to call to get passed this. Very disappointed as I was excited to sign up and try it since I've generally heard good things.

Source: Google

★ 5

Great Gym.

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★ 3

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★ 5

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★ 5

Love the variety in the workouts and the attitude of the coaches! They’re very helpful and invested in making it a safe, fun, yet challenging workout!

Source: Google

★ 5

Love this place !! Love the coaches !! They are very very good and I love the way they push us to do better every time.

Source: Google

★ 5

Good variety, excellent coaches, fun and challenging environment. From an avid cyclist who just needed to add a little variety to my workouts, its perfect!

Source: Google

★ 5

Source: Google