★ 5

Amazing staff. Great coaches specially Landon.
Very clean. Highly recommended. The coaches actually listen and pay attention during the class. Guide you to the best possible outcome.

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★ 5

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★ 5

The workouts were challenging but approachable and best of all you can modify or go at your own pace! I decided to try a free first time workout class and it was one of the top decisions I’ve made for my health and wellness journey. The staff was patient informative down to earth, relatable, and professional. Rian specifically embody these traits. It was a good sign to see her greet every member by name. She was so welcoming. Landon was the instructor I took a class with. He was very thorough, informative, attentive, and encouraging. He even paired me up with one of their veteran members to keep me company and take me under her wing to follow.I like that they even have a private shower/bathroom area. So many class times available and open on most holidays! I recommend getting the monitor to track progress and results - it motivated me to be able to see my stats and try to beat my previous stats. I highly recommend making the investment you definitely get your moneys worth and results!

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★ 4

Nice teachers. More pros than cons. Not a fan of the "if you're more than five minutes late you can't take the class rule"; but other than that it's a great experience. They have earplugs provided and lots of nice clean showers and bathrooms. One of the pros is that you can take it any Orange Theory anywhere and I travel a lot so that is a pro.

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★ 5

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★ 5

I love this location - from the front desk staff to the coaches, every single person has been great!

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★ 5

Was scared walking up while people are walking out looking totally crippled from the workout 😂 but it was really great and productive and I’d go back again.

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★ 5

Came in a little while ago with my sister and we took our first class ever at OTF with Coach Emily. She was amazing!!! So welcoming, informative, and positive which really enhanced our first time here. Loved the workout as I’m not super into cardio but the way it’s structured at OTF makes it fun and challenging, same with the strength training portion. Also appreciate how the coach demo’s the workouts beforehand. I will be back soon!!

Source: Google

★ 5

I moved from another state to the Cinco Ranch TX area and was very happy to have found this studio. The front desk staff is very welcoming and prompt to address any questions or issues. The studio has the latest equipment and is very well maintained. Coaches have an infectious energy and keep you motivated (and entertained) during the class. Overall best experience and happy to have found my new home studio at OTF Cinco Ranch.

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★ 5

I love the staff and coaches at OTF! Everyone greets with a smile and makes you feel welcome!

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★ 5

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★ 5

Best OTF in Houston! The coaches are awesome and have great playlists! They make you feel part of the community 🤩

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★ 5

I have gone to this location for over five years. The coaches, staff, and members are friendly and excellent. There are many self pacing options for all levels of fitness, but the atmosphere definitely encourages you to push yourself. I have also appreciated that I can go to any location when traveling using my one membership.

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★ 5

great place… have been doing it for 7 years and haven’t gotten bored

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★ 5

I love Orange Theory Cinco Ranch! The staff is always so friendly and welcoming. The coaches push me to be better and stronger every time I attend. I love that the workouts vary from day to day! Orange Theory has also allowed me to make some of the best friends I could ask for! I 10/10 recommend Orange Theory!

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★ 5

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★ 5

Always a great workout!

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★ 5

I really enjoy this place! Malik is the best at the front desk! The coaches are all great!

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★ 5

My reason for not asking through the door was my daughter’s upcoming wedding in Mexico. Couldn’t imagine a week at the beach at the weight and condition I was in. My first class walking at 3.5 -3.8 was a challenge. Fast forward to a year later I now run at 5-5.5 and my fastest is 8.0 mph. I’m 57. I feel amazing. I’ve lost 45 pounds on the scale but that doesn’t include the changeover from fat to muscle. OTF helped me get back into the best shape of my life!

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★ 5

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★ 5

The coaches at OTF Cinco Ranch make going to class worth it, they’re always really friendly and encouraging. I think what stands out most to me is that I recently had an injury that I felt would keep me from working out and they were really supportive and encouraged me to stick to my goals by helping me modify moves whenever I’m in class and checking in to make sure things are improving!

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★ 5

Had a very good experience at this Orangetheory location. It has been a long time since I have done Orangetheory but signed up for a class here while visiting friends just to get my workout in. This is a very nice space and the receptionist was very helpful and friendly. The class just flew by, the vibe was very laid back and Coach Mike was excellent. Will check them out next time I'm in town.

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★ 5

Love the coaches and front desk here. They are personable and make working out fun!!! Shout out to Rian and Mike fo4 leading this studio so well- I feel so welcomed everytime I'm there!

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★ 5

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★ 5

What a beautiful clean environment and everybody is very nice.Coach Mike is the best coach ever I truly appreciate him so much and all the ladies out there are very nice people also I'm glad to be here,Love Mike so much!.still will be....i'm there to see him cause he's very special to me.

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★ 5

Best gym ever. Love the coaches and the community. I've been going there for over 7 years. I will never change.

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★ 1

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★ 5

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★ 5

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★ 5

Every workout is different, great music and great coaches who really pay attention and work with you, very helpful and accommodating staff, and fun and festive atmosphere! I cannot imagine my conditioning improving as it has with any other program.

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★ 5

I looove love this gym <3 I finally returned after 2 years and honestly the best decision

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★ 5

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★ 5

Orange Theory at Cinco Ranch is a great gym - coach Mike and Coach Landon are super positive and upbeat. If you’re thinking about checking it out, just come on in, it’s a great workout and the gym has a very welcoming vibe

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★ 5

I love Orange Theory. The structure of the class is wonderful and challenging. I would never know to do any of these things in a gym on my own. The staff is so friendly and nice and the instructors are amazing. The other members are encouraging and supportive. It is a wonderful fitness community.

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★ 5

Love the music, the daily different workout routines and 60 minutes fly by! You feel great throughout the day.
Friendly staff and great coaches! COME JOIN US

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★ 5

I love the consistency of the coaches during my time slot. Great coaches who work with your form and also push you when needed.

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★ 5

Best place to get into shape. Coaches are so encouraging. Try it out and you will be hooked.

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★ 5

The staff at Orange Theory Cinco Ranch were so helpful and encouraging. I’m looking forward to more workouts and getting healthy!!

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★ 5

This is the best workout for all the best reasons! A fun, supportive and motivating atmosphere; excellent staff and coaches; coaches meet you where you are in your fitness journey for all levels, ages and abilities. It's never the same workout, the music is awesome and the games, signature workouts and challenges add to the excellent variety and help push you to the next level. You won't regret it!

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★ 4

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★ 5

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★ 5

I absolutely love OTF Katy-Cinco Ranch. The coaches are amazing & so motivating. I’ve become fit & have a healthier lifestyle because of the workouts. The fact that every class has different workouts makes me look forward to coming & trying different things.

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★ 5

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★ 5

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★ 5

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★ 5

Great workout and coaches. If you're on the fence, go and workout! No regrets

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★ 5

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★ 5

Nice place

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★ 5

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★ 2

The staff are very nice. But coaches aren’t really coaching which is a problem, except for Marci and Egor. Marci and Egor are fantastic but they have less classes.

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★ 5

Awesome!

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★ 5

We love the workout and the motivation and assistance we receive during each session. The workouts go by very quickly. Would recommend to anyone who is looking to improve their physical health.

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★ 5

Great one hour work out!

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★ 5

Fantastic high energy environment with the most experienced, professional coaches! Highly recommend!

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★ 5

Great place and great staff!

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★ 5

Best coaches and staff!

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★ 5

Great place to workout. All the coaches encourage you to improve your fitness level by helping you get the most out of each class that you take. I was welcomed into the Orangetheory family during my very first visit. If you’re looking for a place to workout come give it try. If you’re like me you will be hooked!

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★ 5

This place is so much fun. The coaches are all great motivators and will certainly keep you going during the workout.

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★ 5

It has the best atmosphere. The coaches and staff are so welcoming and the workouts are fantastic.

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★ 5

Love this studio! Love the workout!! Love the coaches!!!

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★ 5

Everything! I enjoy the dynamic environment that is enriched by enthusiastic coaches who are invested in the growth and well-being of members; especially, those members wanting to excel as they are provided encouragement and support guiding them towards improving their overall whole body physical fitness levels. As much as I love OTF, it’s true that there have been times that I haven’t felt like going but I can honestly say that I have NEVER regretted going and have on many occasions told others that one of my favorite things about OTF is the improvement I’ve experienced in completing every day life tasks as a result of the endurance, strength, and power workouts at the gym.

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★ 5

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★ 5

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★ 5

It has been such warm welcome back into much needed workout routine. From front office staff to the coaches, all very friendly, warm and welcoming. Orangetheory fitness concept allows me to engage on my own while giving me the gently push I need to reach my fitness potential. I am looking forward to my fitness and wellness journey as part of the Orangetheory family. Thank you all so much for doing what you doing and making a difference!!!

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★ 5

Very nice gym - the program and everyone here coach and staffs provide highly motivated classes and vibe! Want to give a big shout out to Coach Egor for the way he helped correcting for better movement, super motivated and blast of energy in coaching! Look forward to the next classes with you!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The staff is very welcoming and knowledgeable. They explained everything to me and acknowledged my budget concerns. They relayed the information to the coach of the session (Brittany) and again on my 2nd session with Marci. The workout was great for someone that is in need of a total fitness plan and helped me to get over the awkwardness I feel in a regular gym. I look forward to and have already scheduled my next workout!

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★ 5

Love OTF Cinco Ranch! The coaches are great, and the workouts are very effective!

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★ 5

Great Coaches!!

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★ 5

So far so good. I attended my first class with trainer Marci and she is great. She showed me how to operate the equipment before class started and helped me get the most out of my workout. Amanda at the front desk is so kind and helpful, she explained everything perfectly.

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★ 5

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★ 5

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★ 5

Everyone is nice

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★ 5

Had Mike for my first visit great coach very supportive and patient made me feel confortable if I was unable to complete the workout and gave me different options while I get use to the workouts also showed me how to use the equipment correctly, gave me some tips to follow on my everyday routine so I can achieve my goals. funny made the workout hour go by quick. and MUSIC PLAYLIST on point 👌👏🏼
Ryan made me feel welcomed from the moment I opened the door she was very helpful with membership info and answered all my questions

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★ 5

Great experience from the front desk staff to the trainers! From someone who has a fitness coaching background and has worked in many venues - I highly recommend! Really great workout and studio.

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★ 5

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★ 5

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★ 5

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★ 5

The coaches are very motivating and every day is different, which keeps it interesting.

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★ 5

My favorite place! The staff and coaches are awesome!!

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★ 5

I love the encouragement from the coaches. the workouts are timed great for my schedule. i also love the professionalism of the entire staff. If you are looking for something new, but struggling to make a fitness change, then i would 100% reccomend OTF. It's the best thing i've ever done for myself.

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★ 5

LOVE the trainers, here for their customers, and amazing music! 😊

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★ 5

I love this place. It has been a life changer for me and has helped to healthier and stronger than ever. I even go running different races now. The coaches are amazing.

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★ 5

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★ 5

Love the instructors and the workout really push you and can be done to your leave.

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★ 5

Excellent place to achieve my goals for a better health!

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★ 5

I love the trainers and their guidance. The staff if friendly and helpful and everything is so clean! I also like that I can freeze my account if I'm having issues. I really like not having a contract. The trainers are my favorite thing about OTF.

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★ 5

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★ 5

Best staff ever!!!!

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★ 5

Just started working out in Cinco last month. Mike has been very helpful for me so far and made the process easy and enjoyable

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Well designed and customized workout sessions for individual needs. We trained trainers and great environment.

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★ 5

Owner and staff are outstanding.

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★ 5

I love this studio!

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★ 5

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★ 5

Enjoyed my first class at Orange Theory! I’ve felt even more motivated to reach my fitness goals because of the beautiful people at the Cross Creek (Fulshear) location. Ciera and Bria greeted me with good energy and Sidney (lead Coach) led an incredible class that pushed me to the limit. Happy I’ve found a new fitness family and looking forward to many more classes! Orange Fitness is blessed to have Ciera, Bria and Sidney part of your team!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great Coaches! Well planned workouts 💪that pushes you to do very best in 60 minutes 👏

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★ 5

Front desk staff and coaches are great. Keep it up and thank you!!

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★ 1

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★ 5

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★ 1

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★ 5

It was intense and at the same time very informative. The trainer (Danena) was amazing and very sweet but her sweetness did not bring down the intensity of the workout. I have been working out for nearly 6 years and this is what I look for when it comes to intensity and a great workout. Danena was making sure everyone participated and safely. Thank you Danena!! Can’t wait for the next one. The girls at the desk were very kind and walked me through the process. I was convinced immediately without even taking the class thanks to their expertise and information they brought to the table.

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★ 5

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★ 5

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★ 5

Fantastic atmosphere! Super motivating and knowledgeable coaches who help you through each session as a personal trainer would. Energizing music! And brand new equipment! Very clean and very helpful staff! I highly recommend!

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★ 5

I have lost 19lbs in 3 months of joining. I love the quality, the professional staff and the energy of the coaches. They motivate you with their high energy.

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★ 5

Enjoyed the workout. Staff were friendly, encouraging and professional. Brittany was informative and knowledgeable.

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★ 5

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★ 5

The best fitness with the greatest trainers. I’ve been a member of OTF Cinco since 2016 and it has been the best decision I’ve ever made. The workouts are fun and challenging. Coaches push everyone to meet their personal attainable goals. Great energy! Wonderful caring Trainers! Fitness Class with results with great music along the way.

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★ 5

Been working out here almost three years and love it. It’s a great workout! It’s the only workout I’ve been totally consistent with!

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★ 5

Love this place!!!

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★ 5

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★ 1

I tried to sign up for my two free classes. Was scheduled and everything and then was given a call back saying that i couldn't attend because my ID didn't have a Katy address. I offered to bring my passport which does have a Katy address but was told to still not come. Sounds like management just didn't want me to come check out the class for the first time. Major turn off to orange theory as a whole. Very bad experience. Don't schedule people for classes and then call to cancel because you don't think they're going to sign up with your studio. Now I won't sign up with any studio.

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★ 5

Orangetheory is the BEST all in one workout! It’s so motivating! And OTF Cinco Ranch has the best, most engaged coaches ever - if you get a chance try out Coach Mike, Jodie D, or Jodi M!

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★ 5

Great place to workout, trainers and staff are all amazing

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★ 5

It’s my happy place!! I love working out here so much! I recommend anyone try it out, you won’t be disappointed!! The coaches, staff, workouts, challenges, and the playlists are all just amazing. Never been so motivated to work on my health journey. Here’s to forever being part of the OTF fam💗

Source: Google

★ 5

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★ 5

I am brand new to Orangetheory but can already see how much it is going to truly change my fitness level! The workout is highly engaging and fun, and instructors are super helpful! I look forward to seeing my progress and hope to be a long time member!

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★ 4

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★ 1

Signed up. Showed up for first class 18 minutes ahead. Was Turned Away. They stated they needed exactly 20 minutes of orientation, so 18 minutes isn't enough. Not the best supportive place. Not for me.

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★ 5

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★ 5

A true full-body workout in an hour. The staff are always friendly and helpful, and the coaches are energetic, encouraging, and fun! You have the opportunity to challenge yourself and get the most out of every workout!

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★ 5

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★ 5

Have tried many different weight loss methods. Orange Theory is by far the most effective. The workouts are great and I am never sorry after I go.

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★ 1

I just had a horrible experience at this gym. I came on 25th May for my trial class. After trial class I was not sure if it’s going to work for me or not, so I discussed with receptionist that I want to join for only 1 month and see how it goes. She said, yes you can join and cancel anytime within 30 days, so I signed the agreement. After that I just had one more class on 28th May and didn’t find it useful, rather I hurt my back because instructor didn’t provide clear instructions. After that I returned back on 3rd June for my second class and explained to the receptionist that I may not continue after one month, so please don’t renew my membership automatically until I confirm. Then suddenly I was told that NO, you will be charged for 2 months and not one month, because they need 30 days notice and any EFT due in 30 days will be charged for next 30 days, which means I will have to pay for 2 months until 25th July. That’s not what I was told on 25th May when I did my trial class and signed the agreement. I was surprised with that information which is completely different than what I was told before signing the agreement 8 days ago. Very disappointed by their staff and will not recommend anyone to go there. Lady at the counter name Bria (Studio Manager) was very difficult to deal with and kept saying that I need to pay or bring a doctor note. I even visited my doctor and gave the doctor report which explains my injury, but she said that’s not enough, and I need to have a letter or email from doctor stating that I’m medically unfit to exercise. Be aware of all their Terms and Conditions before joining. They also don’t let you exercise if you are 5 minutes late. While I was going through all these struggles, I noticed that they even charged me for my trial class. I seriously regret that I went to Orange Theory, their motive is not at all customer satisfaction, very arrogant and unfriendly.

Source: Google

★ 5

Great concept, very positive beginning experience. Two classes and I already feel a difference. Engaging instructor (Mike). Committed members. The hour flies. Looking forward to feeling better and stronger, glad I finally made this move, working out at home just wasn’t working for me.

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★ 5

Nice studio and nice team

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★ 5

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★ 2

I haven’t been to an OT in over 5 years and was interested in a membership at this location. I called to see about joining a friend for today’s workout and was told that because I have had a membership here (5+ years ago), that it would be $28 for a single class. This is poor business practice. They should be doing whatever they can to get people in the door.
I hope they read this and change their policy for the next person. I will not be joining this location.

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★ 5

Can never get enough from their workouts
Love being a member with you guys

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★ 5

Had a great 1st day

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★ 5

Great workout. The coaches are what make it special. They push you to do better, so that’s why I always want to comeback.

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★ 5

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★ 5

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★ 1

I was online and saw an ad pop up for a "Free Class" at Orange Theory. I thought: 'Free!...Why Not?!", put in my zip code, and made a reservation at the Katy Location.

I showed up for my scheduled class, 30 minutes early...excited to get started. Suddenly, a young man from the front office asks me if I already purchased my heart rate monitor. I told him that I didn't need one since I already had a Fitbit. He explained that Orange Theory required that customers use an Orange Theory heart rate monitor since theirs is the only one compatible with their system.

I explained that this was not made apparent at the time I booked the free class. He explained that if I didn't like the class, I could get my money back. Fine. I paid the $70+ and purchased the monitor.

Fast forward to the end of class: The class was just okay.... nothing to run home about. I was going to go to the front office to request my refund immediately, but had a prior engagement to get ready for...So I decided to come back first thing in the morning.

The Next Morning: I walk in and explain to the young girl sitting at the front desk that I'm here to return my heart rate monitor. She got a perplexed look on her face and said...."Um...Okay. Please wait here. I'll be right back". She goes into an office area and comes back with a woman who I assume is one of the trainers since she's wearing workout clothes. Meanwhile, the girl who I initially spoke to has gone back to her desk and is avoiding eye-contact with me at all costs.

Sure enough. The trainer-looking lady proceeds to tell me that the heart-rate monitors are NON-REFUNDABLE. I explained that I signed up for a FREE trial class. How can it be called FREE if it requires a $70 non-refundable heart-rate monitor? She answered: "I'm sorry...but it's company policy".

I went on to explain that the young gentleman who registered me the night prior TOLD me that I could get a refund if I didn't want to continue classes. Her response: " I'm sorry you were misinformed. The heart-rate monitors have always been non-refundable". I looked over at the girl at the desk. She's still looking down....avoiding all eye contact. She knows... She knows this is wrong and wants nothing to do with it.

I was livid. I couldn't believe that I had fallen for such a blatant bait and switch tactic. I already owned a perfectly fine heart rate monitor...And Orange Theory had conned me in to buying another one under the premise of a lie! Now everytime I drive buy Orange Theory I get a sick feeling in my stomach. I tell everyone about my experience. I will be reporting them to corporate.

SUMMARY: (For those who don't want to read all that I wrote above) The "FREE CLASS" offer you see all over the internet is NOT FREE at all. They require you to buy a $70 non-refundable heart-rate monitor to get into the class. So the "Free Class" promotion that's all over the internet is really your classic bait-and-switch tactic. Sad.

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★ 5

Awesome staff and coaches here, everyone is super knowledgeable and helpful. Keep it up OT!!!

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★ 5

The trainers are excellent in keeping you motivated and moving. The music is pretty good, and the 3G process works.

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★ 5

I had a great time.

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★ 5

Fantastic coaches and front desk staff! Everybody is very friendly and they make it a point to get to know you and make a personal connection with each of their clients. The workouts are intense but they don't push you to do more than you can handle. The facilities are clean and well taken care of. I definitely recommend trying them out if you want to push yourself and push your limits!

Source: Google

★ 5

I am writing this review based on being a member for 2 years now.
I cannot say enough wonderful things about the staff and coaches at Cinco! As I said, I have now been a member for 2 years while I average 3 classes (minimum) per week, and I have only encountered kindness, enthusiasm, professionalism and outstanding customer service! The coaches are AMAZING and truly care about each participant in their class, something you don't find too often. This past weekend I witnessed a very unkind, beligerent person talking so disrespectful to 2 of their employees and quite honestly I cannot believe that there are still people that feel it is ok to talk down and disrespectful to other humans?? But, in that moment, the OT staff kept their composure and level of professionalism, all while this man was going off on them....I wanted to use some of the muscle I have worked hard to gain for these past 2 years and quiet that sad example of a human but...........well never mind, you get my point. So in closing Bria, you are amazing, you are ALWAYS kind, and always make me smile! And the other 2 people at the desk, ditto for both of you, good souls that care about every person that walks through the door! Keep up the phenomenal difference you make in our OT world at Cinco!

Source: Google

★ 5

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★ 5

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★ 5

I love how the class burns SO many calories and you're not even aware of it. Your having so much fun, working out, listening to the music and alternating between 3 different modules it keeps it interesting! Love it.

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★ 5

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★ 5

I have been coming here for over a year now and everyday I still feel like I got the best workout! It’s always challenging I never get bored of it. I love how every now and again a challenge is thrown in such as hell week and dri tri, it keeps an already challenging work out even more challenging. It also helps me realize it’s time to step up my base and my weight selection! I love the loud music and just the community.

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★ 5

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★ 5

Great gift cards

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★ 5

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★ 5

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★ 5

I felt like revisiting my review in light of the pandemic to highlight/critique/applaud OTF Cinco Ranch's comprehensive but non-disruptive health and safety measures they have put in place. To begin, the cleanliness of the studio is to a standard which you wish you could get your own home to but never will. Its so clean the 5 second rule becomes the 5 min rule. The new procedures are effortless. The awkwardness when you don't know where to look while they take your temperature is brief thanks to the non-evasive instant forehead scanner. Rotations from block to block are fluid and distanced. The coaches are conductors of a symphony of movement. In such challenging times, normalcy and safety come at the cost of some convenience and OTF CR has found a great balance. Critique: The water from the bottle filler could be a little colder... but Im conflicted here because I sometimes have sensitive teeth so its probably for the best that it remain the current temp.

Source: Google

★ 1

I just had a horrible experience at the studio with a woman by e name sanika (assistant manager? I was not allowed on the studio for requesting a temperature check in my wrist instead of forehead. She explained (with a very imposing tone) that only forehead checks are allowed. When I asked her to Show me the written policy either posted on the studio or on the website she went inside and when she couldn’t provide such documentation she said that I signed a paper saying I would follow rules and that’s the rule and I have to follow it either I like it or not. She brought a paper I signed when I joined the studio that said I would follow the posted rules either on the studio or website, I pointed out that those rules are not posted anywhere, I’m willing to get temperature check, I’m just choosing the wrist instead. She just told me I needed to leave if I didn’t like it. Just for the record she was not even wearing her face mask properly (her nose was sticking out) based on the local health authorities forehead or arm temperature checks are acceptable. If the studio is willing to enforce a different rule it needs to be posted not left up to some persons ego who wants to be a manager for the day and prove a power struggle.
I even called the CDC to ask about this.

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★ 5

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★ 5

Whew!! I am beat after every workout. I am definitely seeing a difference after 1.5 months. The instructors and music are high energy. I appreciate the cautions used to prevent a Covid spread. Love this place!

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★ 5

Coach Mike is so motivating! I'm really enjoying the classes.

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★ 5

The Orangetheory Fitness studio in Cinco Ranch is awesome! I really enjoy the overall atmosphere of the workouts. All the coaches are awesome and super motivated and it’s easily demonstrated that they want to see you succeed in every workout. The individuals who operate the front of the studio are also wonderful. They’re super friendly and make you feel welcome.

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★ 5

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★ 5

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★ 5

Totally a number 1 franchise. Cinco Ranch location is top in customer service, cleanliness, and friendliness from the staff to the Coaches. Rated 5 Stars in my opinion. Cant wait to go back Monday at 12:30 p.m.. I love all of the effects that working out brings to a person and I have received some of those benefits since my first workout. I can't wait to see what the future brings!! #OrangeTheoryRocks

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★ 5

This is the way.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I liked the fast-pace, the variety, and the excellent trainer! Mike did an awesome job explaining the circuits to me, and it has been YEARS since I've been in a gym. Made it all make sense, and he checked on me multiple times during this, my first visit. I am looking forward to returning for my second Orangetheory Workout tomorrow AM!

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★ 5

You are the best, everything is excellent in this studio

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

I scheduled this free two trials within 7days. I have never stepped foot into an an orange theory until today. I was excited about the idea of tracking your heart rate as you work out as I am nutritious for not pacing myself.

I walked in for the first time 3 mins after the requested 30 min prior to get set up. (Note I have 5 kids getting somewhere three mins late is a great day!)
I was turned away and told no ma’am you are 4 mins late. Since time is such an issue here She should have said hello and looked at the clock the minute I walked in to see i was 3 mins late not 4. I was told there are other new people and they simply don’t have the time because I was 3 mins late. Not sure why those three mins can’t be made up. I would of been more understanding had I been 5 or more mins late but 3MINS!

I am insecure about my 5 baby body and finally got enough nerve to start a program to get there three mins late to the requested 30mins before class to be turned away not because they were overbooked with new people which clearly they were but because I was “three mins late”

Figure your booking processes out better so that when someone is one min to 3 mins late as I was your staff isn’t so stressed that they can’t handle the demand. As a business owner to a business owner poor costumer service!

I will not return plenty of establishments that treat people with grace and love!

Source: Google

★ 5

Took a while to get the hang of it but I like that I can track my results and see what I need to do to burn more calories. The coaches keep it fun and are supportive

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★ 1

Walked out today. Never had more argumentative staff in any service related industry.

This was my second time trying it out and both days had technical difficulties and wasted a lot of time.

Looks like Title Boxing or F45 will be getting my business.

If they treat guests like this I’d hate to see how they treat you once they have your money.

Too many other choices.

Source: Google

★ 5

I love working out at OrangeTheory Cinco Ranch. The coaches are awesome, and the staff is always friendly and helpful. I've found a supportive community at OrangeTheory which has been great to have during my fitness journey.

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★ 5

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★ 1

I wanted to come to this orangetheory for the free trial but was not allowed to do so because they found that I was a college student at Texas a&m. Even though I am a resident of Katy which was shown on my id, they said I had to do the free trial in college station or either pay the $30 for the trial. Disappointed that I couldn’t even try orangetheory at the location I would go to the most. No where on the website did it say college students have to go to the location where they go to college.

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★ 5

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★ 5

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★ 5

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★ 5

Coach and staff were very friendly, facility was really clean, and the workout was tough.

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★ 5

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★ 3

Just passed by.

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★ 5

My favorite workout place... I'm down 13lbs. Very challenging and competitive for me. I love it!

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★ 5

OTF workouts give me enough guidance to be safe, structure to be effective and independence to be comfortable. All in a group setting where people support each other and coaches provide guidance and motivational words.

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★ 5

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★ 5

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★ 5

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