★ 5

I go to this guy every day

Source: Google

★ 1

Unfortunately, I cannot recommend this gym as a military member or a woman.

I had been a member at the Hampton Anytime Fitness location for over a year but a recent experience with a staff member named Yolo led me to cancel my membership.

He approached me while I was taking a break after doing 30 minutes on the stair master to drink water. I wanted to get back on and continue my workout but he would not leave me alone. I kept making attempts to end the conversation and leave, but he continued pressing me.

This was the first time Yolo had ever seen or spoken to me. He began questioning what I was doing. I explained that I do different workouts on different days and was just doing the stair master today because I was training for my military fitness test. However, he kept asking why I was doing that specific workout. I told him I know it works for me because I had just excelled on my last fitness test, but he did not respect my answer.

He repeatedly tried to steer me toward other exercises and belittled my fitness goals. He also made belittling comments about my body including asking me to stand up straight and then saying one of my shoulders was higher than the other. These unsolicited critiques felt inappropriate and unprofessional especially during a first-time interaction.

He said he would create a plan for me and start working with me even though I never asked for help. He also said I could follow him on Instagram and when I told him I do not use it he said he does not usually ask for people’s phone numbers but could just find mine in the system. That felt invasive and crossed a professional boundary.

When I went in to cancel my membership, they did not ask why, even though their cancellation form requires a reason. Despite knowing about my experience, they did not select the correct reason for my cancellation. Additionally, I was told there is a 30-day cancellation notice, so I will have to pay for two more billing cycles, even though I am canceling due to an issue with their employee which I notified them of.

The entire interaction left me feeling uncomfortable and disrespected.

This experience made me feel that my boundaries and personal space were not respected. After this experience I no longer feel comfortable at this gym and will unfortunately not be returning.

Source: Google

★ 1

I have been a member of this gym for several years and never had a problem. My bank account was hacked which caused my membership auto payment to decline. When I found out I immediately contacted customer service to update my information. However, the representative quoted me an amount that was far more than the amount was supposed to be. When I corrected her she referred me to my local gym. When I called my local gym, Ana was very very kind and helpful and even waived the “late fees”. However, she could not fix my account and referred me back to customer service. It has now been several months and at least 10 calls and two emails later and I still have had no help. I even called a gym several cities away to try and get help. To put the icing on the cake, when I called AGAIN today, I was told my account was sent to collections two days ago. So here I am, on Google, hoping someone from Anytime Fitness will contact me. I am absolutely livid! ALL I NEEDED WAS FOR THEM TO UPDATE MY PAYMENT INFORMATION TO AUTO DRAFT THE CORRECT AMOUNT.

UPDATE: “Owner”, thank you for your response below. However, your company still has not resolved the issue nor has anyone contacted me to do so. I have filed a dispute with your collection agency and provided them with my documented proof. They said they are waiting on a response from Anytime Fitness. Can someone please contact me so this matter can be resolved???

Source: Google

★ 5

My favorite gym ever. Cheapest price nationwide for actual 24/7 service AND has gyms almost everywhere in the US WITHOUT additional fees.

Ana at Hampton AF is the best and works with everyone super well!

Source: Google

★ 2

I want to start this review with the saving grace of the gym, the environment and staff. Ana, Eric, and David are all fantastic and put an effort in making everyone feel welcome. Those and other members I’ve grown fond of seeing are the only reason I have yet to change gyms, and I feel I’m not alone in this.

I’ve been a member of AF since 2018, and Hampton has been my main gym since 2020…. However, rates go up and up along with maintenance fees, yet hardly NOTHING has changed. Almost all of the same equipment, with its conditions worsening. It is not worth the price and truly sad to see.

Source: Google

★ 5

Music is better than the Y. Not too many people. Open whenever I want. Not too pricy. Pleased so far with this.

Source: Google

★ 1

I have been a member of this gym for over 7 years and first off I want to say that the staff is great!!! The facility, on the other hand, is definitely going downhill! The equipment is breaking down and they're not repairing things that are broken...and I'm about to get hit with an "annual maintenance fee"! What exactly is that covering? I really hope they will consider how the place looks when people come in to tour...not a positive showing!

Source: Google

★ 5

Love working out at this location, the setup is great. Ana is awesome as well as the rest of the staff!

Source: Google

★ 5

Great location!

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★ 5

Nice place and ran very neat..

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★ 3

Good for a quick workout. Would not be my main gym. Cardio is outdated, not smooth, and dirty. Gym definitely needs an upgrade.

Source: Google

★ 1

Would not recommend this location, the management services is not up to par. This location is the reason i’ve stopped using Anytime gyms after being a loyal customer to the chain for 4 years

Source: Google

★ 5

From out of town and was looking for a gym to go to during the week. Staff was very friendly and helpful plus the gym was kept very clean and organized. Everything was spread out and it was a calm, stress-free workout. Definitely will be going back and highly recommend!!

Source: Google

★ 5

I really enjoy coming to this gym. It's smaller and has a more intimate and friendly atmosphere. Kudos to the staff for keeping the place a friendly and welcoming place for people of all backgrounds to train!

Source: Google

★ 5

I was going to Planet Fitness for awhile and wanted to try a new gym and decided to get a membership here at Anytime Fitness. Although it’s just a few miles longer, it’s definitely worth the drive. The environment is very welcoming and the staff team were very helpful. I came in today to get situated and receive my fob key, it was a quick and easy process the Manager Ana was very helpful and showed me around the gym and right away I knew this location was to my liking. I highly recommend getting a membership here and if you aren’t sure they offer a day pass trial and you’ll be able to see how good it is here. See you all!

Source: Google

★ 1

Unless you have a lawyer on call don't sign with the hampton anytime fitness ,,random unknown charges to bank account,,this has happened since the new owners of the gym ,was okay before new owners, never unknown charges to account !! carrollton and williamsburg still great ,,if in
hampton save money and go to a real gym ,even planet fitness is better than this place

Source: Google

★ 5

Always clean.. never busy and the staff is great

Source: Google

★ 3

Out of town visitor. Small location. Feels like an older location. Accomplishes the workout goal.

Source: Google

★ 4

Great gym!

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★ 5

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★ 5

Great atmosphere

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★ 4

Smaller than the other anytime fitnesses in the area, but still a great atmosphere with most equipment available

Source: Google

★ 5

Love my new gym very nice and helpful staff great people

Source: Google

★ 5

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★ 5

My home gym. Ana is dope. Has all the necessary machines.

Source: Google

★ 5

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★ 5

Great place to workout. convenient in that I don't have to schedule anything and can go anytime.

Source: Google

★ 1

I love the staff here but other members are inconsiderate. Someone spent an entire hour on one piece of equipment which happens to be the only machine of it's kind in the gym. I would try to stay longer, but my provider took me off of physical work

Source: Google

★ 5

Great gym to workout! Very clean, lots of choices of machines and classes, extremely helpful staff, and always feel very safe here. Literally couldn't ask for better.

Source: Google

★ 3

Didn’t care for the gym at all very small which means around 5 it’s very crowded. (Was told when i signed up that is was never crowded at anytime of day) Didn’t really feel comfortable some of the members were a little sketchy which is why i canceled my membership which was a pain to do.

Source: Google

★ 5

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★ 5

Excellent facility with large comfortable couches great Wi-Fi and huge parking lot. Right next to movie theaters and restaurants.

Source: Google

★ 5

Lov this place

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★ 5

It's very nice!!

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★ 4

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★ 5

Always clean

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★ 5

It's my favorite club cuz you can go anytime you want. Plus the classes are awesome

Source: Google

★ 4

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★ 4

Great gym, just one problem the music isn’t gym vibes. Horrible music selection. They have to really really step it up. But overall great gym.

Source: Google

★ 5

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★ 5

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★ 5

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★ 2

Was not made aware of stipulations regarding their "flexible" and "accommodating " family friendly contract. Please please read fine print. Do not make the same mistake i did and just trust the person signing you up. I took the persons word and didnt read the contract and was lied to, frankly. Be careful. But the gym itself is safe, clean and other than them roping me into a contract under false assumptions i would recommend as long as you read the contract from top to bottom dont just take anyones word.

Source: Google

★ 4

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★ 5

Great employees 👍

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★ 4

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★ 5

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★ 1

Tiny gym. Not a huge free weight section.

Source: Google

★ 5

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★ 5

My go to

Source: Google

★ 5

Great&clean gym. Not overcrowded. Machines are all working. Not problem when I had to cancel my membership.

Source: Google

★ 5

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★ 5

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★ 4

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★ 2

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★ 5

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★ 5

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★ 1

Felt like working out in someone else's living room. No bueno.

Source: Google

★ 5

Nice low key gym

Source: Google

★ 1

Dont sign up its a scam

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Member from out of town, and the looks of this location turned me off. I didn’t know whether to leave because of the looks of the equipment or stay because I had already wasted my time to come. Whoever owns this location needs to update their equipment. Equipment was rusty, etc. take notes from the Hope Mills, NC location...

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere... the staff and members are quite friendly. The club has all of the equipment I need to get in a killer workout, whether it be cardio, free weights, or machines. I’m not much for workout classes, but I did notice they have Zumba, boot camp, and yoga. Something for everyone. Check it out, you won’t be disappointed.

Source: Google

★ 4

Anytime Fitness member from out of town, this is a nice facility. Well equipped for a full workout. Early Sunday morning so not crowded at all. Love the worldwide access!

Source: Google

★ 2

Prices were insane. PF is just like $12/mo. They are a much smaller facility and want like $30/mo. No way. Good idea, poor execution.

Source: Google

★ 5

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★ 5

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★ 5

Flop between this gym and their Yorktown facility. Both spectacular

Source: Google

★ 5

Source: Google

★ 1

The worst experience I ever had. Did have the right equipment I needed. They lied on the contract start day and end day, and less not forget about the hidden building upkeep fee (club fee) that you pay at the end of every year while you have membership there. My membership ends on 2 February and was charged 29.99 on 30 January for this so called upkeep of the building/equipment for the next year membership. You would think, since I membership ends on 2 February, I wouldn't be charged this club fee, but they did even though I argued the point of why I should be charged. Why change my account for the next upcoming year club fee when I will no longer be a member; what a rip-off.

Source: Google