★ 5

This facility is a well-equipped and clean location and offers many amenities, including massage therapy. I really enjoy and look forward to my monthly massages with Lilly. I always leave feeling relaxed and refreshed! Jay, the owner, is always helpful and friendly!

Source: Google

★ 1

I drove out of my way to visit this gym yesterday, arriving precisely during their advertised business hours, only to find the door completely locked. I waited, but no staff member appeared or acknowledged me.
It was a total waste of time and gas to drive here for absolutely no reason. If the management team can't even handle the basic function of ensuring the gym is accessible when it says it is, it speaks volumes about the overall level of service and organization.
Poorly managed and unprofessional. I'm taking my money to a gym that respects its customers' time.

Source: Google

★ 1

** 11/1/25 Update **

Owner deleted comment when I actually responded back to their comment. This speaks to the type of customer service to expect here

** 10/27/25 Update **

Owner is also a liar. I attended other Anytime Fitness locations during this time period. Instead of having a conversation with me, the owner forced me to change my home location to his or I would be unable to use their facilities.

This business continues to be a disappointment.

There are several Anytime Fitness facilities in the area that actually follow their legal policies. I recommend using them instead of a location that changes its own policies to make an extra buck.

** Original Review **

This location demanded that I change my main gym location to theirs despite me already paying 3 years in advance for a mutli club international pass. They restricted access when I did not transfer my 3 year membership to their location.

I have not had any issue like this with LA fitness, planet fitness or any other anytime fitness.

Fortunately, there are 3 other Anytime Fitness locations nearby. Decent gym amenities, poor customer service.

Source: Google

★ 1

Extremely predatory contract and no customer support whatsoever. My father, who is unable to speak English, never accessed this facility not even one time and tried cancelling his membership multiple times after having a surgery that left him disabled. Every single time he called no one was willing to help him with how to cancel his membership and now he is getting calls threatening him to take him to court for $1500 owed + legal fees for not canceling his contract?! Where does this number even come from??? Do NOT go to this gym you will be extremely disappointed by their shady practices and lack of customer empathy.

Source: Google

★ 1

Worst gym i’ve ever been to. i couldnt continue paying the membership and. now i gotta pay 1,500 to them. They want to take me to court. The gym is garbage whatever you do dont come here. Machines dont work, small gym. Please whatever you do dont come here

Source: Google

★ 1

I took a shower after working out at this facility, and when I finished the shower I was greeted to raw sewage covering the floor. I had to exit barefoot, wading through poop and carry my belongings out that were soaked in sewage. I spent hours trying to clean and save my belongings, but I lost hundreds of dollars of items that weren’t salvageable. All that on top of the horrible biohazard I was exposed to.

I tried to get reimbursement for the damages caused by this faulty facility, but was told this was the risk I agreed to when signing up for this gym.

A terrible facility and an absolute joke of customer service.

Source: Google

★ 3

Traveling around the nation... This place looks newer... Showers have no soap, hooks or any kind of shelf to put things ..aggravating...only has a couch to sit on out front...no chairs or stools ...

Source: Google

★ 5

Source: Google

★ 1

Called yesterday to get information on signing up and was told that once I pay and sign up online I would have access to enter the gym using my phone. I paid online and signed up, went and purchased new workout clothes, and got ready to go to the gym. I downloaded the app and now it says I have to meet with an employee to have access to the gym, but they aren’t staffed right now (1pm sunday). I haven’t even done 1 workout yet and I’m already disappointed. This isn’t a good start

Source: Google

★ 1

I have spent my entire life in health clubs working out and also working sales and management. I have never encountered such poor membership service , poor body language; that says why are you in here . Never mind not introducing yourself . hello my name is ? Your first time here
I am refering to the older lady who works in the day time . I cant make this assessment about the gym all together that would be unfair . I will say she didnt seem to have an attitude problem dealing with other members

These are smaller gyms more intimate and the staff are the ones who have a big impact on experience and Atmosphere.

As professionally I take issue with it the behavior because if you dont want people in the gym dont sell gym membership.

Source: Google

★ 1

Don’t trust everyone

Source: Google

★ 5

We love this gym; it’s our go to gym. It’s a lot cleaner than most gyms we’ve visited, and I love the natural light, airy space, and the big windows. The machines are in great condition and well taken care of. The other patrons are focused on exercising, are respectful, and the staff are courteous, professional, and friendly.

Source: Google

★ 5

Great clean facility. Staff always greet me with a smile and a wave. Gym is clean and equipment is well maintained.

Source: Google

★ 5

Source: Google

★ 5

I chanced upon this gym while going to UPS Springfield and was attracted to it because it was so clean and tidy!! I was met by Jay who showed me around and helped me sign up for membership! It’s awesome! So clean! And friendly, and helpful. Five stars for this gym!!! Sooo happy I found this!🥰🥰🥰💞

Source: Google

★ 5

This gym has been open for quite some time yet they have maintained it like it’s only been around for days. It’s has convenient access to plenty of shops, have friendly and attentive staff and the owner is also present in the gym, have seen him personally reprimand disruptive gym goers and clean dirt off the floor. The equipments are well-maintained as well.

Source: Google

★ 5

Manager Jay is a very good human being & very polite person 💯 his coaching style and advices are very helpful .. i do recommend to everyone .. ✨

Source: Google

★ 5

Great gym. Awesome machines. Clean showers. No complaints.

Source: Google

★ 5

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★ 5

Convenient and clean place to workout.

Source: Google

★ 5

Great gym! The staff is friendly and welcoming. Has the equipment you need and the gym goers here are chill and polite.

Source: Google

★ 5

A great place to come workout staff is very friendly would recommend

Source: Google

★ 5

They let me try out the gym as a guest for two weeks and that convinced me to sign up

Source: Google

★ 5

This gym has all the equipment I need and is not as busy as other gyms which I like. I always am able to get good workouts with minimal waits for a particular piece of equipment. Staff are friendly and informative. It is clean and open 24/7.

Source: Google

★ 5

I love the atmosphere here! The trainers Richard and cin are great! The owner is amazing!! Hands down best gym I’ve been too! Recommend you to ditch your gym and come to this one

Source: Google

★ 5

Great gym, friendly employees !!

Source: Google

★ 5

Wonderful facility. Always clean, welcoming, and professional. The staff have bent over backwards to assist me when I needed.

I would like specially call out the red light therapy machine they offer. It cleared up a skin condition that plagues me during winters. I cannot recommend this therapy enough if winter cold bothers your skin.

Source: Google

★ 5

AF has all the necessary equipment and friendly staff. Best part not extremely busy.

Source: Google

★ 1

At this gym NFC TAGs are always popping up

Source: Google

★ 5

Great place 🏳️‍🌈

Source: Google

★ 5

Large open space where you can warm up or work on body weight exercises and calisthenics. Staff is very friendly and helpful!!!

Source: Google

★ 5

Can not say enough about how wonderful the trainers are at AF Springfield. Randi, Renzo, and Chris are fantastic. Without Randi, I would not now be 3+ years into the Team Training classes. She convinced me to give the classes a try and although I was nervous, I never looked back. The team is encouraging, professional, and kind and they create a safe atmosphere to learn how to do the exercises and get better over time. I am so grateful to this team for helping me start an exercise habit that I’ve learned to love and can’t imagine going back. If you are looking for group training that adapts to wherever you are on your strength training journey, you should seriously take a look at AF Springfield.

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Such a clean and neat environment and exceptionally friendly people, highly recommend this for everyone who like working out 👌

Source: Google

★ 5

Love this place. Very clean, spacious and people are private and quiet. Easy access to local area. Early morning before 6 is wide open with space.

Source: Google

★ 5

I can't speak for the programs and additional tools offered by this gym, as I haven't used them. But what I can say is that this location is very spacious, clean, and respectful. Since I travel a lot and have been to over a dozen Anytime Fitness locations all over the US and Canada (not including my home state of Washington) this is one of the better gyms I've been too. That being said, it may also be location and that it might be newer? Since I work remotely, I also chose to go during slower hours between 1-4pm, so I can't speak on foot traffic outside of those hours. However from my perspective, this is a very comfortable gym for someone who regularly lifts. Oh, and there's ample parking and multiple grocery stores within a 2 min drive, so that's an added bonus ;)

Source: Google

★ 5

Love this gym. It has your normal gym equipment. A pretty big weights area, big enough for everyone to have their own spot to workout in. Only thing I would suggest is maybe a few more machines for isolation exercises.

The staff are courteous and friendly. They always greet you when you see them. There is a new coach, Randi who started recently. She was super helpful when I needed assistance and validation with my deadlifts. She was nice enough to stop her task and walk over with me to explain the process and validate everything I was doing. This is ESPECIALLY important as women are typically more flexible than men and I want to make sure I perform a wrong move that can delay my progress. Thank you Randi! Her husband Renzo is also super friendly.
You can definitely tell the staff try to take care of the facility and their clients.

Source: Google

★ 5

Awesome place to work out, never really busy even at peak times. Clean facility, friendly atmosphere, and helpful staff. If you need a 24/7 gym this is the place to go to.

Source: Google

★ 5

As far as gyms go, this is the best boutique gym. Always clean, with all the necessary machinery needed for a whole body workout. The staff is always available and professional above all else. Facility is secure, well lit and ample parking to enjoy a late night workout. Highly recommend this place to anyone looking to get out of the traditional box gym.

Source: Google

★ 5

Very clean high ceilings with ceiling fans TVs equipments are all in very good shape clean bathrooms very friendly and helpful staff and most importantly open 24/7 check it out for yourself.

Source: Google

★ 5

Very clean! I like the location has a lot equipment. Bigger than the other locations.

Source: Google

★ 5

Great service from manager and staff.
Had issues with previous locations and inconsistent billing. Jay and the staff helped me get everything straightened out and kept me informed the entire time.
You know the gym has everything you need for your fitness routine and the 24 hour operation is of course a great feature.

Source: Google

★ 4

Nice place, hardley anyone there. No wipes for equipment

Source: Google

★ 5

The most spacious facility in the NOVA area! Very clean, and all the equipment is well maintained.

Source: Google

★ 2

I've been to this gym a handful of times on my way to work, normally I go to the Rosslyn location which is lovely and the staff is very attentive.

The positive about this gym is its cleanliness. The big negative is I don't think I've ever seen management at this location during normal business hours (9-5), people walk in all the time without a fob and no one stops them. This has happened almost every time I've gone.

Feels very unsafe... I would never come here late at night or early morning.

Source: Google

★ 5

Of all the locations I’ve visited? This one is the most spacious and with the most equipment, to boot. I frequent it a lot.

Source: Google

★ 5

Love this gym. It’s almost always clean, and it’s definitely not overcrowded. I wish I lived closer.

Source: Google

★ 5

Source: Google

★ 5

Super friendly and responsive staff. Clean facility! Not overly crowded and has great variety of workout equipments.

Source: Google

★ 5

Source: Google

★ 5

I use this club frequently when I travel to VA, which is pretty often. It’s a great club, well maintained and clean, super friendly staff and really nice members. Highly recommended!

Source: Google

★ 5

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★ 5

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★ 4

Source: Google

★ 1

Virginia State Law, code 59.1-297: Right of cancellation. This defines your right to cancel any Health Club contract within 3 days after purchase. You must give written notice of cancellation to the seller at the address stated in the agreement or offer to purchase. Anytime Fitness must comply with VA state law and Buyer’s Cancellation Terms, which is why I was able to get out of the contract at $0. When I told the manager this, he said he would cancel for $0 because I “misheard” his staff, which he did again in his response here. Yikes.

**Staff will advertise membership as $29.99 a month and it’s $29.99 bi-weekly. This comes out to 26 transactions instead of 12. That’s a difference of $359. 88/ year and $779.74/ year. Staff will advertise a cancellation fee of $50.00 when it’s $250.00 for any 12 or 24 month contract, both of which are the only sign on options. Staff remained honest about the $1.00 sign on fee and yearly enhancement fee due in April or October. The gym/ equipment is nice, however not worth $59.99-$89.99/ month, which is what the biweekly cost comes to. When I met with the manager, Jay, in person to comply with the written cancellation request of my membership (make sure to read the terms under Buyer’s Right to Cancel within three business days), he was extremely unprofessional. My goal is to increase awareness and hold staff accountable when assisting members in the future. I would recommend Onelife Fitness in Burke.

Source: Google

★ 5

If you want to focus on your workout, whether on your own or with a trainer, this is the spot for you! I used to train for bodybuilding and now train for powerlifting, and this gym has everything I need (including plenty of space for my rehab and injury prevention exercises) and doesn’t have the crowds and lines that annoyed me at bigger gyms.

Source: Google

★ 5

Great gym, always clean and friendly staff

Source: Google

★ 2

Had a workout session to see if it was right for me.
PROS: 24 Hours. Up to 100 lbs. dumbells. Massage chair. Advice.

CONS: Tiny gym. No barbell benches for regular, incline, decline bench presses. No D ring stirrups or single rope attachments for cables. Limited amount of rubberized grip plate weights. Could use more machines, cardiovascular equipment; I can only imagine there would be long waits for equipment at busy hours. Better than planet fitness only for the fact that they have heavier dumbells (100 lbs. vs 50-60 lbs.) Other than that, PF has more equipment and is a lot roomier. Not that I'm a huge fan of PF. That place is not for me either that's why I tried this.

Conclusion: Not for me. Guess I'll keep looking. 😆 Good gym if you're not looking for much. Serious lifters should stay away.

Source: Google

★ 5

Awesomeness 🙌🏾

Source: Google

★ 2

Gym is alright. But I have to say I do not support false advertising which is the reason I didn’t become a member. I don’t want to give my money to people that lies, saying the 7 day trial I’ve been given online it’s not available anymore for COVID, after we lived with this pandemic for almost 2 years. You should either give it again or update your website as it’s been a long time since COVID. False advertising it’s illegal.

Source: Google

★ 5

Anytime fitness is great! Plenty of weights and machines and being able to go when I’m ready and not having to worry about hours of operations is wonderful.

Source: Google

★ 5

Great gym.

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★ 4

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★ 5

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★ 5

This Anytime Fitness location is GREAT!!! Clean, professional staff, up-to-date equipment, plenty of parking, and a good location to conduct physical fitness. I signed up for numerous individual training session with the staff that were conducted perfectly. I highly recommend this gym location to anyone!!!

Source: Google

★ 5

Best gym ever

Source: Google

★ 5

Source: Google

★ 5

I have been a member of this gym since it opened and I have had nothing but great experiences. The facility is always super clean, and the staff is extremely professional and friendly. I never have to wait for any piece of equipment due to the several options available. I have tried about six different gyms within the Springfield area, and this is my favorite one. Great free weight section, plenty of open machines, and a great open space for agility ladders and sport conditioning.

Source: Google

★ 5

Source: Google

★ 5

Great gym. Has everything needed for most workouts and is a great environment to exercise. .

Source: Google

★ 5

Source: Google

★ 5

Can't wait to be there soon ... Highly recommended

Source: Google

★ 5

Jay is in awesome dude and really cares for his members and the quality and cleanliness of his gym. I’ve been to multiple Anytime Fitness gyms from both sides of the country and Springfield VA tops them all by far!

Source: Google

★ 5

Source: Google

★ 5

Brand new location and still smells and look fresh thanks to Jay's comprehensive maintenance. The layout of this location is much more different than other locations that it is airy and the ceilings are high with great ventilation. Place doesn't ever get too packed as well.

Source: Google

★ 5

Amazing gym from the staff, to the equipment, all the way to the quality customers. Jay, the gyms manager puts in the extra time and effort to make sure that the gym is clean and in shape day to day. As someone who is in the gym about 4-5 times a week, you really feel the effects of that extra effort. Highly recommended.

Source: Google

★ 5

Great gym. Clean. Plenty of space and equipment. The staff is super responsive to email and text messages. I highly recommend.

Source: Google

★ 5

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★ 5

Great assortment of workout equipment.

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★ 5

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★ 5

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★ 5

Great place. More than enough equipments, great lightening and clean environment.

Source: Google

★ 5

Everything is brand new 🏋🏅🏅🏅🏅🏅

Source: Google

★ 5

Great and very clean environment. Moreover, the equipment selection is awesome!
Parking is always available. Plus, very friendly staff.

Source: Google

★ 5

Clean multiple machines to choose from. Looks like they keep clean. Friendly staff. Overall enjoyed this anytime.

Source: Google

★ 5

Super clean, state-of-the-art equipment, professional staff, and huge parking. Give it 10 out of 10.

Source: Google

★ 5

I love this location because it is spotless, and has latest and greatest equipment, easy parking, good atmospbere, and great staff. It also has a very low usage of no more than 10 people at a time. I would give it 10 out of 10.

Source: Google

★ 5

If I could give this location 10 stars I would. The owner is really friendly, the equipment is seemingly new and in excellent condition and the place has been practically spotless every time I’ve gone in. It’s also worth noting that there’s rarely anymore than 4-6 people in the gym at any given time. A lot of the time I go it’ll be and one other person not including the owner which is really nice.

Source: Google

★ 5

Source: Google

★ 5

By far the best gym in Springfield. Clean (and doesn’t get to busy)..the equipment there is everything you need. If your looking for a membership, here’s the place to do it!

Source: Google

★ 5

Manager Jay was professional, accommodating, and solution oriented. I have not even stepped foot in the gym, however I called this evening to get an understanding of what to expect as a member. Jay is the reason I will be walking in for a tour.

Source: Google

★ 5

I’ve used several Anytime Fitness facilities over the years and this new location is by far my favorite! New and well maintained equipment, wide range of exercises, attentive staff - this place checks all the boxes.

Source: Google

★ 1

the gym has very clean machinery and not so great staff, but i hate the fact that when i cancel my membership with a manager he said it was going to be ok and no need of further assistance. 3 months later i was sent to collection for non payments. it turned out that i have to send a written letter to headquarters asking to cancel my membership, since such letter was never issued by the manager i spoke with, when i went back to talk to him, he suffered of severe amnesia and never recall me asking to terminate my membership.
so you you going to cancel you membership as they said at anytime make sure to have something in writing, other wise you will be stuck with the bill and they will charge you for the key to enter the gym.

Source: Google