★ 5

I had a very pleasant first visit. The staff was very friendly.

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★ 5

The staff is extremely helpful and friendly. The location is very welcoming and family friendly. A great place for getting in a full workout but becoming more crowded with all the development around the area.

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★ 5

Friendly helpful staff.
Something for everyone, great stuff for Seniors!

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★ 4

The pool keep it cool we need a warm and need a new year Eve party .

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★ 5

Nice family pool with two slides for kids. Nice lap pool. The water is usually nice and warm.

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★ 5

Very structured and organized. Many exercises are tailored for seniors.

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★ 2

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★ 5

The staff is amazing- helpful and friendly.

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★ 5

Always have a great time and enjoy the variety of gear here..

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★ 5

Petra is the best water aerobics instructor. She gives a great work out and is incredibly encouraging. The staff at this y is very nice

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★ 5

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★ 4

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★ 5

Great location with a skateboard park near the property!

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★ 5

Everyone I've come in contact with at the Y, ( members and employees)seems to genuinely care and enjoy their time spent at the Y.

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★ 5

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★ 5

Simply the best in class
Very clean and staff is friendly very helpful I enjoy coming here

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★ 5

Clean, friendly gym with courteous and professional staff. Beautiful lap pool. 😊

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★ 5

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★ 5

It’s very clean and the workout machines are well maintained.

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★ 5

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★ 5

❤️

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★ 5

I'm enjoying my membership at the Y. I like the fact I can run in and do a quick workout on my favorite machines. The staff is always pleasant. The only changes I recommend are enforcing the cleaning of the equipment after use by members and I'd like to see/hear some contemporary Christian music, along with the other music selections that are being played. I do recommend the Chickahominy Family YMCA.

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★ 5

I became a member on Nov 24. It's a small Y. The pool is small but perfect for water aerobics. Excellent instructors.

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★ 5

Great gym, clean and nice staff!

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★ 5

I started at this location when I moved to the area and my doctor recommended I get more exercise. The services are great. The facility is well kept. The staff is very friendly and helpful. I got hooked on the aquatic classes and Zumba. Combined with a little time in the weight room, I have lost 14 pounds in a few months and feeling better than I have in years. I highly recommend.

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★ 5

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★ 5

The Chickahominy YMCA is super great! Its really clean and the staff are wonderful and always so helpful!

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★ 5

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★ 5

Staff is always friendly, the atmosphere is great and I always get a good workout when I go. Slower in the afternoons which is great!

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★ 5

So happy my husband and I joined the Chickahominy Family YMCA. Great equipment, easy access and love the group classes. Made some wonderful friends.

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★ 4

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★ 5

Very nice

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★ 3

Needs more space and there is no apparent commitment by the Organization to align this YMCA with the currebt growth of the Eastend community. The staff here does a great job servicing clients but the organization is less attentive to upgrades in our Eastern Henrico community

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★ 5

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★ 5

I feel very comfortable working out at the Chickahominy YMCA.

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★ 3

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★ 5

Clean facility. Friendly staff. Great selection of workout equipment. Child care and a swimming pool! What is there not to love about this place?

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★ 5

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★ 5

Community atmosphere and friendly members. Excellent instructors. Family friendly organization. Food pantry located in front of facility. Very welcoming atmosphere.

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★ 5

Staff is friendly. Go there for kids swim lessons

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★ 5

Love the rowing machine and weight machines!!!

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★ 5

From the time I first joined this Y about 5 years ago, the staff has been pleasant, continually went out of their way to be helpful, answer questions and provide assistance for anything.
Since I was primarily swimming when the pool opened at 5am, I got to know the aquatic staff fairly well and was eventually offered the opportunity to become a lifeguard. Over the years, I've become friends with many members of whom have made working here a pleasure and have created a family like atmosphere.

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★ 5

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★ 5

The staff is friendly and helpful along with the people that come there my kids love it

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★ 5

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★ 5

Rejoined today

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★ 3

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★ 5

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★ 5

Aqua Cardio Power and Arthritis Aqua classes are awesome. You get a total body workout in the pool.. Great instructor. People are so friendly.

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★ 5

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★ 5

Clean and small! Never crowded!

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★ 5

A great place to swim, work out, and make friends.

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★ 5

Nice & Friendly customer service and clean facilities.

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★ 5

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★ 5

Great workout

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★ 4

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★ 5

A GREAT place to exercise and to make friends. It's a GREAT family atmosphere too.

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★ 5

We love the Chickahominy Family YMCA.
The staff are wonderful. Our children have taken swim lessons and started swim team and we are so thankful for everyone we have come in contact with.
The facility is clean and well kept.

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★ 5

Great Staff! Josette is awesome!

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★ 4

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★ 5

Their swimming program is amazing

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★ 5

I love this gym! And the membership gets you into 5 other ymcas in the area, which is amazing! Love love love!

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★ 5

Awesome staff, we'll maintained

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★ 4

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★ 4

Need to schedule swim times and other classes, but can use weights, treadmills,etc. without any sign up.

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★ 1

I love this YMCA, I have many years enjoying the gym and pool, but I saw before some rules for everyone, to help a lot about safety but now some kids they are using machines and they are using sandals,this kind of shoes are not safe for exercising. Well I never before had an incident at swimming pool until last Thursday,.all kids are in their lanes with teachers, but the only lane for people with no class, staying at this, mostly adults, I was there and some kids where there too playing around, jumping and they crash with me, I was not feeling good because I have a back hurt, and this can be really bad in the case they hit me or what if I hit them, because they jumping without taking care of rules. YMCA need to have rules around pool because those kids do not respect adults, and what if is a 75 years old person, that's is really dangerous for everybody. I do not know if the lifeguard has the authority to talk with kids parents about those issues, because it's very important. And because we never know, what if is a old adult with some.kind of disability or water therapy that is in the water in this moment, so we all need to be sure all people at the YMCA, is safe.

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★ 5

I only used the swimming pool for an hour the days that I went. I love that there was a lifeguard on duty the whole time and I met some very friendly, nice people there and I was always able to get a lane to swim for my hour. Everyone was so nice and welcoming. The staff could not be more helpful and welcoming as well.

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★ 5

The water aerobics are rhe best! Water is warm and the instructors knowledgeable to ensure maximum benefits from routines.

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★ 5

Great services over the life of my membership.

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★ 5

Great community Y, friendly professional staff- I love it there!

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★ 1

Lady at the front desk was abrupt and rude. Every question was nope with no customer service. Acted like I was an alien trying to use my nationwide membership. If you live here, drive further and if you’re visiting, don’t bother

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★ 2

Unfortunately, the middle aged white woman at the front desk has not been welcoming, polite, efficient with her time, or helpful on the instances that I’ve gone here. I thought “maybe she’s just having a bad day”, which happens to us all, but the pattern I’ve experienced and witnessed of her rough handling of people, plus her negative attitude, may sadly just be her demeanor. We weren’t greeted, and were treated as though we were a burden and an annoyance to speak with, which made me feel bad. I already struggle with self confidence, anxiety, and motivation to get myself to a gym where I have to be around other people… feeling pushed away as soon as I walk into a space makes it even harder, if not unpleasant. I don’t want to pay to go to a place that makes me feel miserable. That’s counterintuitive for a gym, especially.
If I didn’t want to swim so badly, and had so few options of places to go, I would have walked right out. I’ve worked successfully in customer service for 18 years, and this approach just ain’t how to go about it, y’all. Even on my most difficult days, I’ve still put my best foot forward with customers and made their needs and feelings a priority. When you’re upset and need a break, have a colleague cover for you so you can step out for a breather. Don’t ever, ever lash out at others; that’s just basic decency. I don’t want to make her feel badly if she reads this, but it needs to be known, addressed, and changed. If working with people ain’t something you’re interested and skilled in, don’t work in customer service, it’s that simple. There are other hands-off jobs to be done elsewhere. Leave the people-interacting positions to colleagues who enjoy speaking kindly with guests. It makes a massively positive difference in the overall energy of a place when people who act as the face of the business treat you with reciprocal respect and hospitality. To behave oppositely is a detriment to the organization. This was the biggest deterrent to me continuing going to this YMCA branch.

The pool is a great big size, and the lifeguards are so friendly! Other swimmers were sweet and genuinely positive and encouraging. I liked that vibe a whole lot. The chlorine or PH of the pool is way off, though; after getting water up my nose, I actually got really sick for a week, which was cruddy. I should have been able to get it out of my ear canal, the water, but since I couldn’t, I got some kind of an nasty infection that hurt a lot. It was concerning because I don’t get sick often, and this took me down for the count. I went to the ER, and they told me I just had to wait it out while the antibiotics kicked in. It was an expensive hassle and painful experience for the sake of a 45 minute swim.

The facilities are old and need updating; the gym bathroom had only one working toilet, and the tile is in bad shape with chips and mold. The cleaning crew does a great job, it ain’t that; the building itself needs repair. There’s only so much a bandage can do to fix a more serious issue.

I really wanted to enjoy this gym because of its pretty country location and accessibility to me, but these negative factors made me decide to never return. I’ll be driving 30 minutes to the next one; Petersburg YMCA seems promising. Hope this helps you make an informed decision on where to invest your time, energy, and money.

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★ 5

Very Family friendly place and the staff and members are very welcoming. Also love all of the things they do for the community!!!

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★ 5

Wonderfully friendly staff; extremely clean facility... staff and users alike are constantly wiping down equipment after use. Great selection of free weights and machines, as well as cardio. Men's locker room is clean and has numerous showers, soap dispensers are always full; there's even a device that removes the water from your bathing suit. If you can't make it work for you here, you aren't trying.

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★ 2

Very small gym. Front desk lady rubbed me the wrong way. I asked if they had a free day pass so I could try out the gym but she said no they don’t do that (I don’t believe her. I’ve been able to try the gym out at the Downtown Y with no problem). The person giving the tour of the place was nice and informative but definitely don’t think this is the place for me…

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★ 5

Very nice staff

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★ 5

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★ 5

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★ 5

Great Y and Great staff. I always feel welcomed here and I highly recommend this location to everyone

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★ 5

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★ 5

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★ 5

Friendly staff and always available to assist

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★ 5

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★ 5

Good gym. Friendly staff. Good equipment. Good coffee and tea. Pool. Easy parking.

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★ 5

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★ 5

Enjoy doing aqua arthritis classes. So good for seniors. If you don't use it, you lose it!

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★ 5

It’s a very friendly, accepting place. The exercise instructors are really good - knowledgeable and encouraging.

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★ 5

My son and I have mad a pact to work out together at YMCA Chickohomony Location..Everyone there is very friendly

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★ 5

I have been coming here just a little over a week. Everyone between the staff and people just working out is extremely nice and helpful! I do not feel like I am being judged as I work out which was a big thing for me from other gyms. I truly let myself go because of the fear of being judged but I now get up at 3:45 to be at the gym by 5:00 am to have time before work and I actually look forward to it! Trying out a class this week and cannot wait!

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★ 5

Great place to workout. People are very friendly

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★ 5

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★ 5

Everyone is so nice and helpful there. I love the water workouts.

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★ 4

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★ 5

Clean facility. Staff is knowledgeable and senior programs are great.

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★ 5

The instructors and staff are great!

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★ 5

Friendly and helpful staff. Lots if programs for the entire family. Clean facility

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★ 5

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★ 5

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★ 5

My husband and I are pleased with all the activities and classes at the Y as well as the equipment. My husband has Parkinson's Disease and the pool is the best and safest place for him to exercise.

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★ 5

The YMCA staff are very professional. I was given a tour and showed how to use the equipment the correct way.

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★ 5

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★ 5

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★ 5

great!

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★ 5

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★ 5

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★ 5

The facility is well kept & the staff are very personable. I’d never visited this location before & I was pleased with the friendly staff & maintenance of the equipment. I always feel at home at the Y.

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★ 5

They treat you like family here and go out of their way to make sure you are safe and encouraged!

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★ 5

Cool place, cool people.

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★ 1

The outside basketball court is always locked......Why?
It doesn't open until 12pm on Sunday.....Why?

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★ 5

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★ 1

Pool is down, did you not tell me this when I was signing up for January and the pool will not be open till February

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

Excellent facility and friendly, helpful team of professionals to help with every need.

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★ 5

I love this place

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★ 5

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★ 5

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★ 5

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★ 3

I love that it’s never packed. I never have to wait to use machines. Clean, nice employees. Although the weekend hours totally suck I wish they were open longer

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I absolutely love the staff there very professional my first time there they helped me out a lot and they walk through and check on everyone

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

I would highly recommend this gym to family and friends. It's very clean and nice atmosphere,don't give you the pressure that bigger gyms gives. .

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★ 5

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★ 4

The staff is informative, friendly and polite. My family loves it.

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★ 5

I recently just joined so I have not done any programs. But, so far with my experience the members are all very friendly as well as the staff especially Rich who has been the lifeguard at the pool each time I have been. He is very friendly and informative.

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★ 5

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★ 5

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★ 5

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★ 5

Clean facility with great equipment and friendly staff.

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★ 5

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★ 5

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★ 5

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★ 5

Love this place. Have met and Love many friends there. Excellent staff. Great equipment, delicious coffee. Good conversation. Love it here. ❤💗

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★ 1

Unclean, mismanaged and unorganized.

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★ 5

This is our family YMCA of choice. It's convenient to get to via 295 and I love the facility. It's not one of the newer facilities but it is nice and always clean. The staff is always helpful and professional. My youngest kids love going to child care, and the staff in there is great. They are safe and patient with the younger children. Did I mention, it's super affordable. We work out here, have taken swim lessons and use the basketball courts. The staff is flexible with policy as well, this was helpful to me with a child that's homeschooled and in need of daily activity.

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★ 5

Great place for Fitness and Playing Sports. Awesome activities and Clubs.

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★ 5

I love Mr. Mike and his work with the kids. He's a great leader and truly supports young people!! He's the best.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 3

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★ 5

Great staff and nice place to take your family!

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★ 4

It's great

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★ 5

Pretty nice little Y, not the most amount of equipment so it can get crowded during peak times, but everyone here is incredibly nice and helpful. Great starting gym.

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★ 1

I hate this place when i am done swimming or working out in the locker room naked old man be coming out of nowhere

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★ 4

I enjoy my experience with the YMCA. Friendly people and great equipment and clean facility. I like it and would recommend to anyone seeking a solid gym.

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★ 5

I've been going here for a while now and I love this place. Everyone is incredibly friendly and helpful, so if I feel lost or confused about some of the equipment I always have someone to help. This is a small facility, so once in a blue moon you'll have to wait to use some machines but never a long wait. Everything is very well maintained and clean. They have a ton of things for the kids as well as various classes, so I absolutely recommend this gym. I have nothing but good things to say about this place.

Source: Google