★ 2

Instructors are very nice. But treated very poorly by management. I inquired about having credits transferred/rolled over to another month following an unexpected surgery and recovery. I was told I needed to speak to someone in management and they would leave a message for her to call me. Management didn’t return my call and when I went to the studio a month later to follow up, she was very rude and told me I should have contacted them before my surgery so they could freeze my account. She showed no empathy and refused to accommodate my request to roll over a couple of the credits I lost due to surgery to a new month. It was really disappointing.

Source: Google

★ 1

I joined in February and have only been able to attend three classes due to consistent issues with class availability. While I followed the recommended process of joining the waitlist, I was never approved for a spot. It’s become apparent that this location operates in a very cliquish manner—unless you have personal connections with the staff, it’s nearly impossible to secure a class. I’m extremely disappointed in the level of service and lack of accessibility. As a result, I’ve decided to cancel my membership this week.

Source: Google

★ 5

I'm a little over a month in, and I'm completely hooked. I genuinely look forward to every class. The instructors are fantastic, and the variety of styles keeps things fresh and exciting.

I was initially a bit apprehensive about the booking system, given the popularity of the classes, but it's become second nature. While waitlists are common (understandably so, given the demand!), I've learned to successfully navigate the booking process.

Most importantly, I'm already seeing amazing results. My strength and balance have significantly improved, and Club Pilates has become a truly valuable addition to my fitness routine. Highly recommend!

Source: Google

★ 1

I was thinking about re-joining but I see nothing has changed...they oversell the membership and have yet to add anymore classes. Almost all of the classes are current waitlisted, some have 11 ppl on the waitlist. Not everyone can come to a 5 AM or Noon class. Most working ppl get off work and travel to the studio by then it's 5-7 PM when only 1 or 2 classes are offered. We need more classes or get a bigger studio to accommodate the volume of ppl OR there needs to be 2 classes for each level every day morning/evenings for the volume of ppl you have on membership. There should be no reason to have 5, 8, 11 ppl on a waitlist for almost every class.

Source: Google

★ 1

Do Not Sign Up! My wife has had a horrible experience. Are you interested in being locked into a three month contract and not be able to attend any classes? Are you interested in being on wait lists for weeks and still not being able to attend a class? Are you interested in showing up to only be told that they moved the class time without emailing you or calling you to let you know? If you answered yes to any of these and love to waste your money, time, and constantly being frustrated, this is the place for you! This is a terrible company that constantly does everything they can to make your life difficult. DO NOT SIGN UP.

Source: Google

★ 1

I use to love coming here until I suffered a traumatic brain injury from being flung head first into the machine. While doing a move on the box and relying solely on their safety strap, the strap had not been properly checked and it came lose and I was flung head first into th machine. Hitting my head, neck and lower back. I suffered a concussion, PTSD and now have ongoing migraines and occipital neuralgia. I've had countless sessions of concussion, vision and physical therapy to help with the awful pain I now suffer due to this injury. I would caution anyone that comes here to advocate from the.selves and make sure they are safe because the staff won't and the worst part is when this happened the staff had no emergency procedure training and I was left to be helped by the students in the class. Just overall a bad experience and till this day I have not heard from the owner.

Source: Google

★ 4

Source: Google

★ 5

I have been going to Club Pilates mainly at the Woodlake location and the instructors are amazing. It has made me more toner and it is so much fun. If you haven’t tried it, please do.

Source: Google

★ 5

Excellent studio and instructors.

Source: Google

★ 5

Love Pilates! I’ve been attending ever since they opened!

Source: Google

★ 5

Absolutely in love! I joined in mid July and I have enjoyed the all the classes. I have strengthening my core and overall body with the help of the incredible instructors!!

Source: Google

★ 5

Source: Google

★ 5

Overall, an amazing experience!! The classes truly do provide you a full body workout, and the teachers are incredible. All the instructors just help you along the way while learning the routines/ equipment. It’s the most unique and rewarding workout, I’ve done in a long time.

Source: Google

★ 5

Great place for reformer fitness

Source: Google

★ 5

Thank you to Club Pilates for guiding me through strengthening my core and overall body. I joined in late June and have enjoyed the classes! The instructors do an excellent job with teaching each exercise and insuring correct form.

Source: Google

★ 5

The instructors are fantastic and friendly. These classes are great for anyone at any fitness levels.

Source: Google

★ 5

I had my free 30 minute session today at Pilates-Woodlake and it was amazing! I was warmly greeted and felt very welcomed by Denise & Libby. Im familiar with Pilates but this was my first time on a reformer machine & I fell in love with it! I was fortunate enough to have a one on one session with Libby who masterfully & professionally instructed&guided me on the equipment. The 30 minute session went quickly but I certainly broke a little sweat. Denise talked to me about packages as well as deals/discounts and their was no “pressuring”. Needless to say I will be signing up & working towards my goals with these ladies. Thank you so much Denise & Libby for your time, energy & kindness!🙏🏾❤️.

Source: Google

★ 5

I started at Club Pilates Woodlake in May of 2023 and now 6 months later I am so grateful that I did! In 6 months I’ve met some wonderful people there, done workouts I didn’t think were possible, and I feel better than I have in years. Everything about this place is positive. I’ve never left feeling anything but valued, welcome, and stronger. The instructors are fantastic and knowledgeable. I only wish I had joined years ago!

Source: Google

★ 1

It’s a mean girls club here. I paid to be humiliated in front of the group. Very unwelcoming especially considering that most people trying Pilates are new to fitness and feel lost in a big box gym. Do better. Not everyone is skinny and super flexible.

Source: Google

★ 5

Source: Google

★ 5

Club Pilates is fantastic and I already love it! I have had the intro class and I took my first class this morning. The instructors are great and explain everything in detail for individuals like myself who haven't done Pilates in years. I like that there are new ones in the class and they play very low key music (nothing crazy) There are only 12 reformers so the instructor can give individual attention to us and commend us for our efforts. Thank you staff for making me feel encouraged to get back in shape after 4 kids!

Source: Google

★ 1

I wanted to sign up for only a month since I am moving soon. I waited a week and the assistant manager finally contacted me saying that if I came in within an hour she could give me a contract… I waited a week and was only given an hour to rearrange my schedule in the middle of the day to come in? The instructor was amazing but the interaction with management was terrible.

Source: Google

★ 5

Great instructors and great exercise sessions!

Source: Google

★ 2

There are two good things about Club Pilates (Woodlake). The first is that the instructors are awesome. The second is that Pilates is a decent workout. However this studio has oversold its capacity, so it is difficult to get into a class. Great instructors and decent workouts do you no good if the place is so overbooked you can't get into a class that works for you.
When I joined, I made it clear that I needed just two evening classes per week, and I was assured that would be no problem. That was a lie. there would not be open classes available for up to ten days after my monthly classes got credited, so I would end up with no classes for ten days, then have to crowd 8 classes into 20 days.
The general manager is a real salesperson, but once you are committed to the contract, don't expect any help. I had an issue with the number of classes they had recorded me as having taken, when I questioned it, she sent me a meaningless screenshot of some system they have. When I asked for clarification, her snarky response was "I don't know what to tell you." She is rude and unhelpful.
Bottom line, if you think you want to try it, before you pay, ask to see the schedule for the next ten days. I predict that every class or nearly every class will have a waitlist, sometimes a waitlist of 5 to 8 people. That won't get better, no matter what they tell you, as they keep signing up new people without adding enough classes to accommodate.

Source: Google

★ 5

I love working out here, the staff is AMAZING!! They have been supportive during COVID and thoughtful. Hours are very flexible for whatever your schedule is.. You walk into class and feel like family, great workout while still getting to make friends.

Source: Google

★ 5

Source: Google

★ 5

Great classes with instructors who change the classes up all the time so it doesn't get boring no matter your level.

Source: Google

★ 5

I started my journey the day the studio opened.
These workouts have been life changing! I feel fantastic and look better than I have in YEARS.
As a woman with foot, knee, back and other issues I have found that the “reformer” work outs are exactly what I needed to stay healthy and in good shape. Besides getting an amazing full body work out I feel good mentally and physically. Everyday I crave a good stretch and I now know the safe and easy way I can do this at home too. I am committed to Pilates for life!

Source: Google

★ 5

Source: Google

★ 5

I am getting such a great workout here. Sabrina is the best. She has been going through teaching us how to do each move correctly, therefore avoiding injury. Highly recommend her classes.

Source: Google

★ 5

I've only been going for 2 weeks, but I'm already hooked. I had an injury to my shoulder as well as having zero core strength after babies, but Club Pilates is easy on your joints and I love the way it makes you focus on your position and posture. Plus, everyone is so nice at this location and really welcoming and encouraging. Looking forward to much more self care and wellness with my Club Pilates crew!

Source: Google

★ 5

I am thrilled to have a Pilates studio on my side of town! What’s better than location? The staff, teachers and Manager! I am regularly greeted, welcomed. Everyone is so happy and motivating. All the teachers are very attentive. I love that each class is different. I am already feeling stronger. I can’t say enough great things. Club Pilates has made me love exercise again!
Give it a try! You will be hooked

Source: Google

★ 5

Really enjoying coming here. Instructors are very friendly and the place is well equipped and clean. My only suggestion is to offer a wider variety of classes and levels. Right now there are limited level 1.5 classes, and those that they offer book up almost immediately, which tells me that I am not the only one looking for higher level offerings. This is particularly true of the 8:00 and 9:00 morning hours and after 5;00 hours, which is when any working person can work out.

Source: Google

★ 5

I've been out of the workout scene for two years. I had the hardest time getting motivated to get back in the gym. Then I found this place-it's awesome. Very clean, modern, and easily accessible. The instructors are skilled, enthusiastic, and caring. Management is awesome-Sarah is super nice and approachable. Booking is very easy through the online app- which even further encourages compliance with calendar alerts and reminders. If you're on the fence-give it a try with the free intro class! :)

Source: Google

★ 5

I love the establishment and the manger. From the first moment I walked into the club I was greeted by a professional and kind soul. (SARAH) Whenever starting a new exercise program I often wonder " what in the world did I get myself into now". Like that time I decided to get FROZEN!! My conservation with the manager on my goals and which membership fit the results I was looking to achieve worked out perfect. Sarah even took the time to inform me of the Pilates method of exercise. Her help on signing me up for future classes and guiding me through the web page was extremely helpful. The club offers a few different instructors and each one has a unique way of having you maneuver your body in ways you may have never believed was possible. The instructors attention to each and every client and their safety is a plus. I would strongly suggest to anyone who wants a new style of exercise to try PILATES.

Source: Google

★ 5

Club Pilates was the best decision I could have ever made. I’m in my late 50’s and have always dreaded any kind of workout until now. I love using the reformer and the way I get a good stretch and after 5 weeks I feel like I’m starting to tone up. The instructors are fun and I like the way everyone is guided through the workout together. I absolutely love everything about this place! The manager, Sarah, is very sweet and answers my emails the same day. The front desk ladies are really nice and make you feel welcome! I highly recommend this place!

Source: Google

★ 1

Took a class and afterwards manager was super pushy and aggressive with trying to sell me a membership. My friend is a member and warned me about her saying she is fake and all about your money. Studio is beautiful and I got a good workout but would not recommend this studio due to management.

Source: Google

★ 2

You can never get into a class. The instructors are great however manager is rude and impolite.

Source: Google

★ 1

Don’t waste your time or money. Came in for the intro class and absolutely loved it and signed up. Once I became a member I started seeing how rude and disingenuous the manager was. She yelled at me because I was a minute late to class. She is also impossible to get in contact with. She was never there. I was also promised a wide variety of classes by the manager and there are not. Just not worth the money to be treated poorly by management.

Source: Google