★ 5

Great times when I was younger used to take swimming classes I recently came back with my dad to start my weight loss journey we’ve been going every other day very welcoming and friendly community my love for the gym stems from this place I love it

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★ 5

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★ 5

Staff are all very friendly. I always leave feeling great i love the wellness center.

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★ 2

Gym personnel patient & friendly . Unfortunately the best feature (Jacuzzi) isn't working properly & hasn't for last 3 yrs. Takes away from the total experience. Unfortunately there's been no reduction in monthly fee & seemingly no repair to the Jacuzzi, which is needed after workouts to get this 70 yr old body back into shape, which l was in before COVID disrupted EVERTHING ! Other than Jacuzzi, very gd facility! Great staff...

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★ 5

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★ 3

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★ 5

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★ 5

Update: They fixed the parking lot and painted a crosswalk. So much better getting in now that is fixed. They have lots of classes and the people who work there are great.

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★ 5

Everytime I come here I don't feel judged or stared at. Very safe and welcoming environment for all ages, shapes and sizes! Lots of equipment to utilize and when I go in the mornings, there are peoples there (I'm guessing nurses) to take vitals if needed.

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★ 5

Great Zumba class!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing staff and amazing members ❤️❤️

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★ 5

Great people!

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★ 5

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★ 5

The entire staff and management are friendly, informed and accessible. The trainers, including cardio Re-Hab staff, are the best. They make exercise fun as well as beneficial. My wife and I utilize numerous classes this facility provides, in addition to the numerous excecise machines. If it wasn't for this facility and it's staff, I'm not sure my wife and I would be feeling as healthy and spry as our current years would allow. Keep up the great work!

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★ 5

The group exercise classes are great, lots of fun!

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★ 5

Awesome group exercise classes, boot camp on Saturday mornings is great!

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★ 5

Great weight room and friendly staff!!

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★ 5

Love, love, love RWFC Middle Peninsula. Staff courteous and fun- keep the classes interesting while you’re working out.
Appreciate there are classes for different ability levels- especially the classes that are geared towards helping an aging population either regain fitness or stay fit.
Between my husband and me we have in the past or currently do use the RISE, Cardiac Rehab and Personal Trainer programs, the pool, racquetball courts, yoga classes, weight and exercise machines, and multiple different exercise classes. Well rounded Fitness Center!!

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★ 5

Best gym in Gloucester! Friendly staff who genuinely care about all of your needs! If I could give more than 5 stars, I absolutely would!

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★ 5

Like the rise program, I have progressed alot. The staff makes me feel welcome and listen to what my needs are.

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★ 5

Great gym, wide variety of classes, large free weight room and functional training area with sled and battle ropes!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

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★ 2

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★ 4

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★ 4

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★ 5

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★ 5

Excellent Workout Center

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★ 5

Great choices for activities for any physical fitness status

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★ 4

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★ 3

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★ 5

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★ 4

Great staff, nice facility.

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★ 5

Clean facility
Friendly people

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★ 4

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★ 1

I have been wanting to join to use the pool and whirlpool since July because I was planning to have hip replacement surgery. I was told that the pool and whirlpool have not been working.
Now that I had my surgery, I would like to join to use the pool and whirlpool. It still has not been fixed
and they keep saying the same thing, that they are waiting for parts. This is ridiculous

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★ 5

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★ 5

I joined after being a part of a 12 week Cancer Wellness Program, the class instructors are so nice and welcoming.

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★ 3

I was there for the first time in months today and the pool is filthy. It's brown on the sides and bottom, there is black mildew where it joins the decking, and there is some kind of residue along the side of the ramp. I complained today, it needs to be scrubbed out, you can't just keep draining it and refilling it. Five stars for the rest of the place, but the pool needs help.

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★ 5

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★ 5

Has everything I need and it's not crowded around noon when I go.

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★ 5

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★ 5

Great facility. Friendly staff.

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★ 5

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★ 3

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★ 5

Enjoy classes.

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★ 4

Used the pool for a training class.

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★ 2

Things always closed. Pool never has a lifeguard so it's closed. Costs $50 /month. Noisy and crowded to uncomfortable levels in workout area with 24/7 news causing stress. It is close by.

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★ 2

UPDATE: My original review was 3 years ago. Since then the RWFC has changed drastically and a two star rating is being kind. Once the premier fitness center on the Middle Peninsula, it has become a casualty of gross mismanagement, competition, cutbacks on amenities and programing that no longer justify the higher cost. Benefits like towel service, a large variety of group classes, convenient hours, knowledgeable staff have been replaced with no towels, limited classes, pool problems, reduced hours, broken lockers and equipment all while significantly raising the price of dues. Not smart when you are taking away member benefits and extremely foolish when people are reeling and trying to recover from Covid. They were in desperate need of updating one of the strength training circuits and they finally did but they replaced 12 or 13 machines in the circuit with 8 or 9 machines that are compound machines. If their membership numbers ever increase again, you will have to wait to use the machines since people will have to work multiple muscle groups on one machine. Meanwhile, the vast majority of long time members and even employees have jumped ship and are now patronizing other facilities - primarily Planet Fitness.

Given the current trajectory, it would not surprise me at all if they end up closing their doors. At this point, their best bet would be turning the facility into a physical therapy center to try and compete with PIVOT physical therapy and also to replace the Riverside Physical Therapy location in Hayes which is currently in a office space in extreme need of repairs and updating. I was a patient there a few years ago and there was a sign posted giving instructions on how to flush the toilet, a plunger right next to it, as well as peeling wallpaper and worn out carpet throughout the facility.

ORIGINAL REVIEW - 3 YEARS AGO
They have the biggest free weight room in the county, the most group exercise classes and a pool. it Towel service and digital lockers are a plus, so are the hair dryers and the ladies locker room. Also, another reviewer commented the medicine balls are locked up - no they are not. They are available for everyone to use and are kept outside of the studio. The tires are not even inside the facility. They are kept outside for the bootcamp classes. As far as the kettlebells go, they are used for the group classes. There are a limited number of kettlebells available for class and if they were out for everyone to use they would not be able to hold a kettlebell class as they would not have enough to go around.

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★ 3

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★ 1

Way to expensive for what you get old equipment

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★ 5

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★ 5

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★ 1

So I called left a message never got called back. So I called again and the office manager said yes the red light is blinking but I haven't check them yet. Welcome staff is not the friendliest.

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★ 4

Facilities and personnel are very good.

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★ 5

My coach was great. Everyone was very friendly. And I had an exhaustingly good time

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★ 1

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★ 4

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★ 5

Id like to give them a good review for having such great staff in the morning. The lady who works the early morning at the front desk always has a great attitude and always willing to go beyond her duties. She always makes you feel welcomed when you walk through the door.

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★ 5

Swimming and classes for everyone. All different types of working out. A person can't get into a rut with many choices. The staff is great and helpful.

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★ 5

I have a membership at the Wellness center. I have been going here since I was a kid. They have a pool, which is great and lots of options for work out equipment. The staff is great. Friendly and courteous. Everything is always clean and it is nice and bright inside.

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★ 5

Clean plenty of room to move and between equipment

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★ 4

Love the gym when it is open. It is time it reopen for the people in need, for their health, to have a place to go. This where people come from Cardiac Rehab, as well as other health problems. We feel abandoned!!!

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★ 5

The best investment you will make towards you physical and mental health.

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★ 4

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★ 5

They have great personal to guide & help you. They helped my husband after massave heart attack. Now helping me to get my body going. Worth it.

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★ 5

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★ 5

Great water aerobic classes. Fun cycle classes. Find the instructor that you like to workout to anx have fun!

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★ 3

it’s a decent gym but all that money that people are paying for even a basic gym, you’d think they would build a full basketball court and update some of the equipment

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★ 4

Great for overall family or general fitness ventures.

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★ 5

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★ 5

Lots of machines and classes

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★ 4

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★ 4

Prices are higher than Planet fitness but there are classes, helpful staff, pool, hottub, and most patrons are respectful

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★ 5

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★ 5

Nice place for any age. They are organized and maintain a welcoming atmosphere

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★ 4

Great gym

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★ 3

Looking forward to new manager Conner McNeil

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★ 3

The pool is often broken. Last month we could not swim for almost two weeks, and this month another week was down. They should give us a refund!!! Another inconvenience is there is no spinner for wet swimming suits. Years ago we suggested that but they never give it a consideration.

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★ 5

Members for 11 years. Lots of equipment, classes, assistance when needed. Nice pool and hot tub. Price reasonable for those who want options for exercising and classes.

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★ 5

It isn't a gym it's an experience.

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★ 5

Very friendly staff

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★ 5

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★ 5

Love this place friendly staff and great equipment and awesome pool

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★ 1

I went several times with my mom to get mother/son time in, I’m a full time member of the YMCA, I was appalled by how rude some of the staff is, there was a loud mouth man on a treadmill with one of the staff girls obnoxiously giggling and blatantly flirting with him. There was a fan that was already running and pointed at the treadmill my mom had chosen, the staff girl goes out of her way to unplug the fan and set it in front of the loud mouth gentleman, I asked if it was protocol for them to be so loud, and she told me the guy was a state trooper and basically walked away from me while I was talking . The girl was a heavy set brunette lady. Didn’t get her name, but if she reads this she knows who she is. Anytime someone mentions the wellness center I’ll be quick to tell them to save their money and go elsewhere.

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★ 3

Adequate amount of equipment, although it seemed small inside.

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★ 3

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★ 5

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★ 5

Great place to exercise or work out. Staff is friendly

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★ 4

Great place to work out!

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★ 4

Need to go back friendly staff clean place

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★ 4

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★ 5

Nice place

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★ 3

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★ 1

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★ 1

Been working out here for awhile. It annoys me that that there is great workout equipment like kettle bells, tires, medicine balls. Etc that gets locked up. no one is allowed to use this equipment unless they sign up for classes which involve the equipment. I have asked multiple times why no one can have access when the classes are not in session. I keep getting passed off to someone else to get and answer. Come to find out the only reason why is the lady who runs the classes likes to keep them locked up because she is possessive of “her equipment”. All the money that everyone is paying to this over priced gym to be denied access to equipment.

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★ 5

Great atmosphere. Not pushy. Clean. Well-maintained. Great hours. Lots of equipment. Good pool and jacuzzi. Senior special. Great hours 5:50-10 weekdays. Second location in Newport News.

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★ 5

Definitely one of the better places for working out. Weightlifting equipment is great and has everything you need for lifting. It may be a littler higher priced, but you have full towel service, auto locking lockers and great service.

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★ 4

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★ 5

This is where I go to work out two or three times a week. I like it! The staff is very accommodating the machines are well-kept and in good working order as far as lubrication and cleanliness are concerned.

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★ 5

I really enjoyed the center Mike was kind and helpful I'm so thankful for the chance to improve my health. Thanks so much

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★ 3

Price is high.

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★ 4

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★ 1

Not good, the next time the security guard talks to me like that, I will have his badge gone, or punch his lights out! Nobody talks to me like that!

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★ 5

Big, roomy, lots of equipment, running track, basketball court, spa, pool, large diverse line of equipment. Never seen bwtter

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★ 4

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★ 1

Ridiculously expensive....initial fee of 50 dollars on top of a monthly rate of 90 dollars....

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