★ 1

Source: Google

★ 5

I love this YMCA! The people here are like family. The Kidz Corner employees are always loving to my children and my kids have a fun time playing with all the toys, sport activities, and friends. The preschool teachers are kind and truly enjoy teaching little ones. The exercise classes are fun and provide a challenging workout. The facilities are clean and usually not too crowded. If you’re considering a gym, definitely try this Y!

Source: Google

★ 1

You’re asking for reviews YMCA
Most staff is what makes this gym wonderful. P.E. Teachers very friendly as well as Coach. Women at the front desk and Greg in wellness center are true gems. Class instructors have been so caring.
After joining here came summer camp, and the pool is closed for camp kids. The pool restrooms, steam rooms and saunas then became family/coed with age of 18 and older. Had a man in a swim cap and speedos following me in the (previous designated women side) but turned around and left. I called the person responsible for the change and was never called back. Spoke to the pool supervisor and was told my concern is heard but this change was in process since 2020 but delayed since COVID
So today I went in since the coed signs, “can’t wear just a towel in pool area”, 18 older” are all posted. Didn’t see anyone on the previous men side and went to what use to be the women side. Here comes a man right behind me, right behind me holding the door at my shoulder. He sits across from me and starts talking. I was nice and said hello. Then comes out his remarks on me and my position and his observations of me, very unsettling. He continues talking softly and I turn up my volume on my earbuds.
This change of making all rooms coed is not only uncomfortable but quite dangerous. This does not benefit its members, but puts us in compromising situations and I do not trust these board members with my family or myself. Protect your members and keep these areas of bathing suit wear private, you have the rooms. Why encourage these problems.

Source: Google

★ 1

If I could give the YMCA a zero I would. I just called to see if there’s access to basketball and of course there’s a private event. When I asked if there was any more events and if she was sure she laughed and asked me who I was—to which I said I am a member—then she quickly pulled out her fake customer service voice and proceeded to tell me that they continue to have no access to the basketball courts until (maybe) next week. We have done many classes and basketball leagues for our daughters here (& at Massad) and finally said maybe it was time to become members. We did last month. WASTE OF MONEY. They never allow members to access anything but their work out gym that has limited machines as it is that all the men usually hog. Between their "private events" and their swim team practices. You WILL never have access to the pool or basketball court. They also close everything an hour before they actually close the entire facility so that’s out the window if you want to catch the last hour they’re open. I hope I can save another family or individual their money—just go join a gym and use them on an as needed basis. Their membership is a total waste of time and money. Everyone at the front desk either has no clue about anything or are extremely rude and unprofessional. You’d think customer service would be up on their list of important things. We have terminated our membership and plan to NEVER join again. It’s a total scam to join when they offer everything to everyone else and prioritize outside sources/people more than their own members.

Source: Google

★ 1

Just left this facility feeling discriminated against, the ladies at the front desk were rude (Amy M and the other lady that works along side her today) because I told them I’m practicing for basketball league. They made it seem like” it’s not a thing “ when I play basketball there every Monday at the ymca for a men’s basketball league and come to practice a couple hours before just to get some shots up (30 mins tops). They asked if I payed for the league (ofcourse I did) then tried to get me to pay more to enter and I refused. Then said come back later this evening to enter for free when the games are just hours away. This facility has to get it together! This the ymca, you supposed to feel like family in there and they don’t even have heat in the Locker rooms. I also I don’t write many reviews but this happened one too many times with Amy , just weird vibes.

Source: Google

★ 5

I heard good things about yall facility and I went one day to go swimming and pool was open on a Monday and it was big met a lot of new people and it’s so cool to have a place with a gym a basketball court and an entire pool

Source: Google

★ 5

Source: Google

★ 1

The worst experience with swimming instructors in YMCA here in Smith Station. I went on Saturday at 10am and didn’t know that they do t have open swim until we were in the pool and the lifeguard came and nicely told me that it’s not time for open swim. On the other hand the swimming instructors were so rude and the way they were treating me and my special needs kids that we don’t belong here. She was not disturbing anyone at all just sitting on the steps even not get in to the pool.
Careful when you hire an instructor because if they don’t respect others it means they only work for money.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Amazing front desk staff! Amazing staff period, love it at the Y.

Source: Google

★ 3

Front desk attendants are never friendly & seem annoyed whenever I speak to them. When they actually answer the phone they either immediately put you on hold and never answer it again or sound irritated about having to answer. I have to call several times to get someone to answer. My issues are just with the front desk everyone else especially the preschool teachers and director are great 😊

Source: Google

★ 5

Source: Google

★ 5

Outstanding family friendly facility. If you swim, lap lanes are always open with minor exception of night swim meets. Group aquatics and lap lanes open simultaneously. Pool opens at 0530 hrs.
Great new sauna and steam
room, racquetball courts, supervised stationary bike room with classes, and full spectrum exercise and weight room. Staff is very attentive and the summer camps for children are outstanding. Men’s locker room and shower are immaculate. All round outstanding facility.

Source: Google

★ 1

I am a current customer as of 07/11/23 and I mainly use their basketball court, but I am continuously being kicked out for pickle ball or kids camp. It never fails, not once. Quite literally every single day I get kicked out at least two times. I am here for about 8 hours a day and get kicked out from 8am-12pm and about 2 times after that for children's camp. I understand the gym might be closed due to reservations or the rec league but 9 of 10 times I as well as anyone else tries to use this facility I get kicked out. A possible solution for the pickle ball schedule is to use the literal court they have designated towards pickle ball, just a thought. And the kids camp could be held outside in the massive amount of land the Ron Rosner YMCA sits on. They could also get approval from Patriot Park to host camp there as it is right next to the Y. I am very upset that I cannot train here as much as I was led to believe I’d be able to. The pickle ball games only take half of one court and I’m not allowed to use the other half which is very frustrating.

Source: Google

★ 5

Low key gym for everyone.

Source: Google

★ 5

I Want stay out of Water all day.

Source: Google

★ 1

Source: Google

★ 5

We go there a lot for my daughters swimming, two are in lessons, one is on swim team. They are usually easy to work with and answer any questions.

Source: Google

★ 5

Thought it was a clean YMCA and the staff were all very friendly. Ample parking available.

Source: Google

★ 1

Source: Google

★ 4

Nice facility. Difficult to find schedules.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this YMCA. Rosner YMCA is truly all about our community and building the community. I highly recommend! Love the staff and the programs that the YMCA offers.

Source: Google

★ 5

We love the Ron Rosner Y! Preschool, group fitness, the relationships we’ve built, you name it! Excited for the expansion.

Source: Google

★ 4

Source: Google

★ 5

This Y is AWESOME! I was greeted with a smile everytime I came to work out and it changed my attitude. My kids love the daycare, gymnastics program, and pool. Their financial assistance makes it possible for all to be a member even when times are tough and most family events are free or a couple bucks. My grandma raved to me about the great time she had at the Silver Prom event this past weekend and it brought back our fond memories of being members. We don't have memberships now so we drop in for a small daily fee, but we plan to come back soon.

Source: Google

★ 5

I love the facilities and the child care assistants but i agree 100% with the other review one lady is particular at the front desk is extremely rude (has not greeted or aknowleged me even once, but seems nice to everyone else?!) So odd.

Source: Google

★ 2

At first The Y seemed like a great fit for us. But throughout the past few months have been unpleased with the overall conditions of this particular Y location.

Source: Google

★ 1

Screaming kids, wet floors in the locker rooms and a cycling room not much bigger than a closet. The only plus is that the staff are inice.

Source: Google

★ 4

Excellent place for better living

Source: Google

★ 5

Great place to work out...friendly staff, good childcare, and affordable prices for families. They also have awesome classes and opportunities for community involvement.

Source: Google

★ 1

Never felt more unwelcome. Personal thanks to Susan for not wasting anymore of my time.

Source: Google

★ 5

Can't speak to the inside of the YMCA but the community garden and playground are awesome and open to all - a real gift to the community.

Source: Google

★ 5

It is a great gym, but the pool is fantastic! There are tons of fitness classes, a weight room, and fitness studios. There's even a big gymnasium for large family friendly events or a pick up basketball game.

But I go for the pool! There's plenty of room for lap swim, but I adore the water aerobics & Aqua Zumba classes. The teachers here are the Best I've seen. The lifeguards are very professional but friendly. And the staff are generally friendly & helpful.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The Rosner Y is a family-friendly environment. The childcare staff is phenomenal, and there are sports, classes and programs for all ages!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this ymca. My son goes to preschool here. I love the services they offer & the teachers are great!

Source: Google

★ 5

Source: Google

★ 5

Well when I go there's always a swim team but it's awesome

Source: Google

★ 4

Source: Google