★ 1

Guess who got banned from Snap Fitness for speaking up about the truth?
All I did was make a social media post mentioning how several pieces of equipment have been down for a long time, and instead of addressing the issues, they banned me. No call, no message, nothing.

It’s disappointing how poorly things have been handled, and the list of issues with this gym just keeps growing. Proceed with caution if you’re thinking about joining. I’d recommend taking your money somewhere that values its members and actually maintains their equipment.

Source: Google

★ 1

Source: Google

★ 1

WARNING!!! May be the worst gym I’ve been to. Management and staff are unreliable and unprofessional. Gym equipment is out of date and old, not to mention one of the dirtiest gyms I’ve been to. I constantly worried that I’d get a staph infection. All my opinion, but I’ve been to better. Planet Fitness and Anytime Fitness are way better choices.

Source: Google

★ 1

Source: Google

★ 1

To small and there’s teens that come in a groups and take over all the equipment when only one of 8 of them only have a membership.

Source: Google

★ 1

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★ 5

Hola quisiera información, veo que en la página wed indican que el precio es 43 dolares mensuales , y cobran aparte 74 por adelantado eso que significa .? Después de pagar la cantidad de 117 dolares , solo pagaría 43 al siguiente mes .?

Hay promociones para 3 personas .?

Source: Google

★ 2

It’s frankly outrageous how little the owners care for this place. I’ve attached a photo of a water leak in the ceiling that’s been going on for months. MONTHS. Not to mention the broken equipment. The owners keep apologizing to everyone leaving bad reviews, but they can’t be too sorry considering they never improve the place. It’s infuriating because this gym is the only option for us north of town. I give it two stars bc the people who work out here and the employees are super friendly.

Source: Google

★ 1

Oh man where to begin. This gym was bought out in October of 2022, so a large chunk of the reviews here on Google are from previous ownership so take everything said with a grain of salt. There's so many problems with these two new owners, so I'll try to cover it all.

1) They are incredibly greedy and cheap. Rates went up slightly when they took over, and the initial sign up fee went up a bit too. Additionally, they require that you pay a large account reactivation fee whenever you want to come back from a hiatus, something that the previous owners never did, and also something that makes it terrible for anyone coming back into town for just a month or so during a college break (which is fairly common there). In addition to this, they sold all of the old treadmills in the gym, which were great treadmills with TV's on them, and replaced them with terrible quality treadmills that bounce like a trampoline when you use them, making them quite unsafe. They also awkwardly still say on them "welcome to orange theory", which needless to say is the name of a completely different fitness franchise. It seemed evident that they took the money they made from replacing them and pocketed it.

2) They don't replace ANYTHING. I'm close with a lot of people at this gym, and hands down the biggest complaint I've heard is that the equipment is falling apart. I visited for just a few weeks recently and I noticed that most of the benches are loose and unstable and the seated hamstring machine is loose in several spots. The cables are not greased at all so they sound rickety as all get out. There's leaves and dirt all over the floor in the evenings, their TVs consistently cut out, and there's holes all along the back wall where the hack leg press and reverse hyper extension machines are.

3) The owners are MIA, so don't expect anything out of them. They live in Lynchburg, and they rarely ever make the 2.5 hour trip up to check on the gym. There's actually quite a few members there that have NEVER met or even seen the owners before. And like I mentioned earlier, they've owned the gym for about 15 months now.

4) The owners are petty. I've seen them argue and be downright rude both directly to members faces AND behind their backs. I just don't trust them at all.

5) My favorite part of it all is that I got threatened to get kicked out less than 3 weeks after my open heart surgery. I was only back for a few weeks, and within the first week one of the younger female members came up to me and started drama by talking disrespectful and blatantly rude things about another girl at the SAME gym. Talking about how no one likes her and her boyfriend is ugly. Just the most shallow and unnecessary things that could possibly be said. Well eventually she and her drama club friends decided to start false rumors about me and the owners threatened to kick me out. All while I'm literally hunched over and can barely breathe as I'm trying to slowly recover from having my Sternum sawed open and my aortic valve replaced, they decide to threaten me and tell me I'm acting inappropriately.

Long story short, I couldn't imagine ever coming back to this gym. Which is a shame since all of my best lifts were here. But unless you want greed, drama, MIA owners, broken walls and equipment, and bushwhack gangs of obnoxious girls, then I suggest you don't come here.

UPDATE:
I'm making a short little response back to the owner.

1) I've only left one other review, for ACAC Albemarle square, where I made it very clear that my rating and review was based solely off of the problems with a few specific people in management and the structure of the club for trainers there, nothing else.

2) I know you think these are lies, but unlike y'all I actually know the people at this gym personally. I talk to them and care about them, something you guys know nothing about.

3) Finally, since Lauren has called my faith and character into question in person and online, I will just close with saying that I will gladly leave a terrible rating for a terrible business when they deserve it.

Source: Google

★ 2

This gym has experienced a major decline since new ownership.
1. The cable machines are becoming unsafe because the cables have tears in them.
2. The bands have tears in them. They are unsafe as well.
3. The garbage is overflowing in the restroom and has been all week long.
4. People do not rerack weights. Leaving 6-45 pound plates on the bar sucks for the next person.
5. The mirrors have dusty sheen as well as sweat splashes on them. Looks like they haven't been cleaned for months.
6. Someone has been using chalk and writing on the equipment(yes, like toddlers) and leaving it all over the floor. Been there for a while now. Chalk is all over the floor. Why hasn't this been cleaned?
7. People leaving empty/half empty water bottles all over and hasn't been picked up all week.
8. No trainers and no classes available.

Source: Google

★ 5

I've been going here for a month and I've really enjoyed this gym. They have everything you need for weightlifting. The cost is reasonable and everything I've needed has always been there. Would love to have towels for wiping down machines, but otherwise this gym is perfect.

Source: Google

★ 1

***ALERT*** I would suggest to new potential customers that they find a different gym. I can't speak to Snap Fitness as a whole, but this location's staff/ownership has left a sour taste in my mouth and a disputed transaction with my bank. I've been a member for years and for the 7 months prior to canceling my membership I paid the monthly costs while not using the gym. I finally come back to work out and my keycard had been canceled and it took multiple weeks that an attempt was made to fix it to no avail. After being locked out multiple times at 5am I've decided that this is not the place for me anymore and I'm moving on.

Also, they never have towels in stock and only paper napkins (sparingly) to wipe other people's sweat off the machines. Good luck to those who come to this location and pay their monthly charge, I hope you get the benefit of being able to actually use their gym.

**Owner says that I wasn't a paying member in their response below. I'm not looking for a refund on past months. My last payment was on 3/13/24, as of 5:15am on 3/19/24 my access was still denied.

Source: Google

★ 5

Me gustaría saber si las personas que atienden, hablan español ?

Source: Google

★ 5

Had a wonderful workout it ❤️❤️

Source: Google

★ 4

Very well priced and great gym for the price.

Source: Google

★ 5

Source: Google

★ 5

Nice equipment, friendly staff, great atmosphere! Thanks for providing a gym all day and all night!

Source: Google

★ 3

Actually a really good gym! The thing I didn't like they always try to charge your card several times after you cancel.

Source: Google

★ 5

Very good

Source: Google

★ 2

If you are at all serious about fitness, this place isn’t for you. Half the time I’ve been here I’m waiting on swarms of high school (insert expletives here) sitting on the equipment on their phones. Absolutely no music. One staff member maybe. Atmosphere always feels dead. Equipment is the only redeeming quality. Have fun watching someone texting on it.

Source: Google

★ 5

Good, best gym around!!!!!!

Source: Google

★ 5

Came in for a quick workout before my flight and man can I say this was the greatest gym experience I’ve ever had. Equipment wise it has the whole package from powerlifting to great machines to functional training spaces. On top of that, the staff is amazing and super kind. If I’m ever back in town, I will definitely return and I would do so much to have a gym like this by me.

Source: Google

★ 5

Source: Google

★ 5

I recently got a membership to snap fitness through my health insurance, at the recommendation of my husband. This snap location is incredibly clean, the staff is actively seen maintaining and cleaning the equipment, and overall, the center is very tidy. This location isn't overly busy, I tend to go around 11:00 in the morning and there are very few people there. There are multiple workout spaces, as well as plenty of the cardio machines. There's no loud obnoxious music, and all the patrons appear to be respectful of one another.

Source: Google

★ 5

A nice smaller gym with kind staff! They have a good amount of equipment and it’s usually not crowded (depending on what time you go). I do wish they had an actual stair master and a couple more squat racks but other than that it’s great and clean.

Source: Google

★ 4

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★ 5

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★ 5

Source: Google

★ 5

Im currently a member and mainly go to the Hollymead location. I love this gym. It's very clean and the staff is very friendly, helpful and professional. It was a great choice for me because of the convenience of location and hours along with the workout options they have. Very affordable as well. Planning to be a member for a long time.

Source: Google

★ 5

Just switched to Snap Hollymead a month ago and love it! Good location and it’s never been packed to the point where I have to wait a long time for machines/ equipment.

Source: Google

★ 5

My Husband and I are very happy with this place. They show their Appreciation for their Members by keeping it Clean, having a safe environment to work in. Addressing concerns. Enforcing the rules. Couldn't ask for it any better. I do recommend this place all the time. Thanks for a job well done. We are better for it. Davidl & Anita Jablonski

Source: Google

★ 5

Source: Google

★ 5

I have been going here for half a year and love the place. The gym is a very lowkey place where I can workout without waiting for someone to finish their workout first. The employees are very welcoming. The time I have been working out at Snap Fitness @ Hollymead has been a pleasure. The community is very friendly; the people are always willing to give you a hand or advice. I have learned a great deal about working out from the people at Snap Fitness.

Source: Google

★ 5

Best part of the gym is there is an area specifically to do squats and deadlifts. There are a variety of bars to aid in lifting, and plenty of space to work out.
Convenient location go there often right after work.
Would highly recommend.

Source: Google

★ 5

Snap fitness Hollymead is THE Cleanest, Friendliest, well-run, customer-driven gym in town!! The owners truly care about their members and go above and beyond to make it a great club.

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 5

Snap Fitness is an amazing facility and has all your fitness needs from class, to weights and trainers, also well as they have partnered with us for our 2020 Blue Ridge Canned Food Drive and are helping us collect canned foods for the month of January! Thank you Penny for helping give back to the community!

Source: Google

★ 4

Always enjoy coming here. I have a single personal membership and I have 24/7 access. This gym is spotless. The showers and bathrooms are all private and clean. The equipment is well maintained and regularly replaced/repaired/upgraded. As with any gym, it does get busy at certain peak times, especially right after work. However there are plenty of machines and equipment so I've never had to wait for one to become available. Great place. I've been a member for the last 3 years now.

Source: Google

★ 5

Source: Google

★ 3

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★ 5

Clean, very well priced and the owner Penny is very attentive and take care of you.

Can't reccomend this place enough!

Source: Google

★ 5

Very clean gym. Great variety of equipment for any level. Nice power lifting equipment. Plenty of room. All of the bathrooms are single person with private showers. All around a great gym!

Source: Google

★ 5

I love Snap Fitness at Hollymead! Early morning,hardly anyone there, machines are great! Penny is awesome! The staff is very helpful!

Source: Google

★ 5

SNAP Fitness at Hollymead is great! This gym is always so clean and the staff is very friendly.

Source: Google

★ 5

Awesome staff and personal trainers and the owners do a great job of maintaining a clean and friendly club. Highly recommend- always open and waiting for you!

Source: Google

★ 5

This is my first experience with a gym and I love the atmosphere! I love coming here and never feel self conscious as a new person to a gym

Source: Google

★ 5

I've been a member for a couple of years now and love this gym. I love the flexibility of the 24 hour availability, the training help that is there when you want it, the quality of equipment, and the overall cleanliness and positive vibe. I've been to some of the other Snap Fitness locations when out of town as well, but definitely think this is the best!

Source: Google

★ 5

Snap Fitness - HOLLYMEAD – Great gym! Friendly staff! 24/7 access, a variety of cardio equipment, free weights, resistance machines, accessories and a multi-purpose room. The gym and equipment are well maintained and I love how clean they keep everything.

Source: Google

★ 5

It is clean & quiet----great place to work out. Also love that classes are free!

Source: Google

★ 5

Very clean and nice gym! Great for the whole family and staff is extremely nice.

Source: Google

★ 5

The staff is very helpful. There is plenty of room and it is never too crowded. I like the fact that there is no music blaring. The hygiene level is perfect. I enjoy my scheduled classes. Erin is a terrific trainer.

Source: Google

★ 5

This gym has everything you'd ever need and it's never crowded.

Source: Google

★ 5

Always nice, cool, and clean. The owner is a sweetheart and the staff is very polite

Source: Google

★ 5

Snap Hollymead is always clean, Penny and the rest of the staff are personable and helpful, and the equipment is in great repair. I especially use and appreciate the free live classes at 5:30 pm Mon-Thurs. HIIT Yoga is awesome on Mondays, and Boot Camp on Tuesdays and Thursdays really pushes me. Thanks everybody!

Source: Google

★ 5

Source: Google

★ 5

The cleanest, best equipped gym I've ever been to. Staff are lovely and when we visit during the day it is never busy.

Source: Google

★ 5

This is the best 24 hour gym in town and very equipped with all the weight you need. Especially a squat rack and deadlift floor.

Source: Google

★ 5

This is the best 24 hour gym in town and well equipped with all the different weights

Source: Google

★ 5

Snap Fitness Hollymead is the perfect supplement to my rowing regimen. The gym is always clean and bright and the staff is friendly and knowledgeable. I highly recommend being a member of the HMSF family. ❤

Source: Google

★ 5

I truly enjoy Snap Fitness Hollymead! Great staff, great equipment, and clean. It's my go to place to unwind and try to get in shape!!!

Source: Google

★ 5

I love Snap Hollymead. I am what you call a work in process trying to overcome some set backs. The staff is welcoming and helpful. It is clean with a wide array of equipment for all fitness levels. Penny and her team have worked hard to provide a wonderful workout environment at a great price! It is why I keep coming back after experiencing some other gyms in the area.

Source: Google

★ 5

Hollymead Snap fitness is an excellent place to work out. The staff is friendly, very clean equipment and I look forward to going every day.

Source: Google

★ 4

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★ 5

Source: Google

★ 5

Nice Veteran owned business!

Source: Google

★ 5

I love this gym! It is so clean and inviting, Penny is the best, and my daily hour at Snap is at the top of my list of favorite things I do!

Source: Google

★ 4

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★ 5

Clean facility, lots of different machines to choose from, nice natural light inside.

Source: Google

★ 5

I love the gym! It's affordable, clean and convenient. More weightlifting/functional fitness gear than other gyms in the area that charge more than twice the price per month.

Source: Google

★ 5

Source: Google

★ 5

Clean..quite.. reasonable membership.. always parking available..

Source: Google

★ 5

The facility is very clean and bright and it has all the equipment you could possibly need. The staff is also very professional and personable.

Source: Google

★ 5

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★ 5

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★ 4

Open 24/7 and rarely crowded. They have live classes at no additional cost as well as a large amount of videos and a private room for spinning, yoga, kickboxing by yourself or with small groups. Tanning available too but for minimal additional cost. Personal training sessions also available for extra as well.

Source: Google

★ 5

Great gym with everything I’d expect to use to workout. Always clean. Training staff is excellent.

Source: Google

★ 5

Source: Google

★ 5

Snap fitness is the best. Penny and her team are incredibly helpful and supportive. I never feel uncomfortable or out of place while working out at the gym. Any time I have had a question, concern, or request someone has happily helped me out. This gym is a 10/10 for sure.

Source: Google

★ 5

Source: Google

★ 5

Nice, clean, professional gym. I haven't received my guest pass yet but they allowed me to come in until it arrives in the mail. I thought that was cool of them. This gym has all the equipment you need.

Source: Google

★ 5

Source: Google

★ 5

Buen sitio para entrenar

Source: Google

★ 5

Snap is a wonderful place to be at to reach fitness goals. I’ve been there for over 3.5 years and have never considered switching to another gym. Very clean environment. The staff is friendly and wonderful to work with. The gym has a great clientele but is never overly crowded!

Source: Google

★ 5

This is a great facility, the equipment is nice and clean and the staff is friendly.

Source: Google

★ 5

Source: Google

★ 5

The staff is wonderful, the gym is always spotless, the equipment is high quality, the 24 hour access is incredibly convenient, and the price is reasonable.

Source: Google

★ 5

The gym in Hollymead is one of the most professional and cleanest i have ever been too, and it has the best staff. I have travel all over the country to many gyms - this gym is a great little mecca on the northside of Cville.

Source: Google

★ 5

Snap Fitness is clean, well maintained, offers very reasonable rates, and has private bathrooms. The owners and trainers/staff are wonderful, and there is a variety of cardio equipment, free weights, resistance machines, accessories (bosu balls, resistance bands, TRX bands, medicine balls, kettleballs, etc.), and a multi-purpose room with spin bikes/virtual class options. My favorites are the instructor-led classes by Rachel and Jennifer. I love that they are included in the monthly, no-contract rate!

Source: Google

★ 5

Source: Google

★ 5

Clean, well run and well equipped, plus very convenient with the 24/7 and the locality

Source: Google

★ 5

Great gym

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★ 4

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★ 5

Great gym!

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★ 5

This is a wonderful space. There is plenty of room for big lifts like deadlifts and squats, which is a huge plus since Gold's is closed now, but a variety of machines to meet everyone's goals and needs. The environment is quiet, welcoming, and clean and so is the staff! Penny was incredibly helpful and runs a great operation. Seminole Square location is the same way. High recommend both spaces!

Source: Google

★ 5

Source: Google

★ 5

I love snap fitness. Its cheap and its close to my house!

Source: Google

★ 5

The gym is clean, the staff is great, other patrons are courteous, and is in a great location.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Most Excellent gym in the ville

Source: Google

★ 5

Source: Google

★ 5

Good gym with great owners. They are what sets this gym apart from the rest.

Source: Google

★ 5

This is a great gym! Inexpensive, open 24 hours, always clean and well-maintained. Equipment includes cardio machines, various weight machines, 2 benches, a squat rack, and a deadlift platform. Great for strength training and crossfit, for a commercial gym. It also has private showers and bathrooms. Highly recommended!

Source: Google

★ 2

But small. Careful as they say they have a 30 day notice for cancellations but get you for UpTo 60 days. But it was always clean and open.

Source: Google

★ 4

It's a pretty good gym with out the globogym feel. Has everything you need to workout

Source: Google

★ 5

The local owner's of this gym are what make it so exceptional. You can bet that all of the equipment is always well maintained and working properly. The gym & changing room/shower's are always very clean. You can really tell that they care about the members and the experience they provide.

Source: Google

★ 5

The gym is stocked with great machines and is kept totally clean and welcoming, but, most importantly, the staff is fantastic. I worked out at the other Snap in Cville for about 6 months, and, while they were perfectly competent, I wasn't prepared for how accommodating and approachable Penny and her husband were throughout my membership at that gym. They helped me through details in my contract that I didn't take notice of before, and went the extra mile when they absolutely didn't have to. I was with Snap for 2 years, and would still have my membership today if I hadn't moved. You guys rock.

Source: Google

★ 5

I love this Snap Fitness. My boyfriend and I go to this location 4 times a week. It's just been remodeled. It is not over crowded, & the owner is super friendly and always in there cleaning. I am from South Florida and I'm used to the over packed LA Fitness's filled with people standing around pretending to workout, but just really taking up space. Snap fitness is nothing like that. It's a great size, and filled with everything you are looking for in a gym. An extra bonus, is that there are tv's on the treadmills :)

Source: Google