★ 1

I had a very disappointing experience with this business due to poor management. I signed up for a 3-month membership with one training session per week. The first trainer assigned to me was unprofessional, overweight, and even brought his child to our training session. Unfortunately, he no-showed for the third session, prompting me to notify management.

They reassigned me a different trainer who also failed to show up and did not follow up with any communication. This clearly reflects a poorly executed business model. After this experience, I requested a refund, and they agreed, except for the sessions I had attended.

However, six months later, despite numerous phone calls, emails, and voicemails left with Vadmir, I have still not received my refund. They were excellent during the onboarding process, but when issues arose, their response was inadequate and dismissive.

I strongly advise against signing up for their services. This lack of management not only shows poor business ethics but also indicates a deep disregard for customer service. I am now pursuing this matter further, possibly involving the police for theft of services and reaching out to my credit card company for resolution due to their non-responsiveness.

Be cautious and consider other options before engaging with this company.

Source: Google

★ 5

very happy with Jeff my trainer

Source: Google

★ 5

So far great experience

So far, the experience has been great. Communication was easy with the manager who scheduled me with Scott — he’s amazing. I’m sure he’s one of the best trainers in the company. He pushes me to my limits but always knows how to modify the workouts around my injuries. I’m down 10 pounds with 10 more to

Source: Google

★ 4

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★ 5

Personal training studio.

Source: Google

★ 5

Matt Semelsberger with SVETNESS has been working/training me on my physical wellbeing. Matt is an outstanding trainer who is extremely knowledgeable in his training abilities. He is very serious, punctual, and has trained me very effectively. I now feel very good. SVETNESS is way to GO!

Source: Google

★ 5

I have been going to Svetness for a few months now. I have been seeing Quinton and he’s been great. I have back issues and he’s devised a workout plan for me that’s helped me increase strength and reduce pain. I highly recommend Svetness for your fitness needs.

Source: Google

★ 1

They were rude and impatient

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★ 5

I have been working with Quinton for a little over a year and he has been awesome. He's given me plenty of tools to utilize for my weight loss adventure and they have been beyond helpful. I would recommend him to anyone that is looking to get themselves healthy

Source: Google

★ 5

John was super flexible and patient with me in regards to my inconsistent and demanding work schedule. He is extremely knowledgeable and tailors each work out to target your needs and goals. I’ve learned so much from him and have seen a tremendous increase in my strength and confidence in the gym since training with him. I would definitely recommend him to anyone seeking a personal trainer.

Source: Google

★ 5

I have exercised with Jeff at the Svetness studio for 1 year, and been with Svetness for much longer. It has always been very beneficial. The trainers are excellent, and they are always on time and prepared. I recommend highly

Source: Google

★ 5

I can’t say enough good things about the folks at Svetness. Trainers are super knowledgeable and feel more like fitness partners than fitness instructors. Highly recommend!

Source: Google

★ 5

I am an active woman in my late fifties and was looking for a personal trainer to help strengthen my legs in preparation for my knee surgery. I looked at several sites and spoke to a few trainers before I decided on Svetness. Jeff Copeland, the manager at the Leesburg studio (located in the block between the Post Office and Truist Bank) was great to deal with -- informative, attentive and not pushy. I had the option of in-home training, or onsite and I chose the latter after visiting the facility. Svetness is a good-sized studio and very well equipped. I worked with Jasmine Hart; she is great. She listens to you and has taught me so many new exercises to help me work toward my goals. She spends the entire hour focused on me, certainly not one of those who spends more time scrolling through their phone messages than paying attention to their customers. I work out in the afternoons and usually there is no more than one other person with her trainer. Their rates are also very reasonable, based on the number of sessions you sign up for. I signed for 16 sessions and it was worth every penny. If you're looking for personal training, I urge you to consider Svetness Fitness Studio. I will go back after I heal from my surgery.

Source: Google

★ 5

I’ve with Svetness for some time and have worked with Quinton for a little over one year. I appreciate that he pays close attention during workouts to see that I maintain proper form so I don’t hurt myself. He incorporates a lot of balance exercises as at my age that is very important. Quinton listens and adapts the exercises to my needs.

Source: Google

★ 5

I’ve never lifted weights before and needed help to achieve my fitness goals. Svetness provided exactly what i wanted. Jeff is very friendly and guided to the right trainer. Jeremy is my personal trainer, he is very friendly and knowledgable and guided me well in achieving my fitness goals. Thank you guys.

Source: Google

★ 5

Source: Google

★ 5

After one year of 1x/wk instruction with Quinton from Svetness I feel more fit and stronger than ever! His assessments and instruction are always on target.
While we started at home and with some studio visits, the Google.meet video sessions are perfect and I look forward to the challenges each week. Quinton is an extraordinary teacher who is focused and very knowledgeable.

Source: Google

★ 5

A very nice studio. Great people and very helpful.

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★ 5

Lyria Estes is a great trainer. She is flexible with scheduling. She always has a great all body workout. She pays a lot of attention to form so you don’t hurt yourself.

Source: Google

★ 5

My time with Svetness has been a professional, friendly, judge-free, and personable experience! They take the time to get to know you and your goals to set you up for success. My trainer is fantastic, and so is the whole staff. I appreciate how they communicate about everything and check in to ensure your satisfaction. The results I’ve seen have been a plus with everything they provide. If you are ready to invest in your fitness journey and get results, look no further!

Source: Google

★ 1

Breach of contract. This company charges your credit card monthly but does not provide service. I have called multiple times the last 6 months to get out of contract as personal trainers continue to cancel at last minute. This has happened over 30 times now. Don’t use this company. Any “reasonable” company would STOP charging for an unhappy customer, but not this company. They are not a good company STAY AWAY

Source: Google

★ 5

The Svetness team and my trainer has been awesome. I’m glad I found this company.

Source: Google

★ 5

Great environment and trainers! Always looking forward to my training session!

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★ 5

I started with Svetness Studio never having a personal trainer and was not sure what was going to happen. Jeff the studio manager offered me access to a bootcamp just to see how it felt. From that first class I was hooked. I immediately signed up for my own personal trainer and let me tell you Quinton was exactly what I needed. He challenged me, he encouraged me, he kept me accountable and on track to achieving my goals. I am so happy I chose Svetness Studio as my first personal training experience.

Source: Google

★ 5

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★ 5

Awesome trainers! One to one is fabulous! I recommend it to two thumbs up! 👍

Source: Google

★ 5

I love my trainer Jeremy! He is kind and supportive and always on time. Over the last 3 months I have felt myself get stronger and in better shape! 5/5

Source: Google

★ 5

I enjoy my session with Jamilla a lot. We do kickboxing during the session, which is super fun!! 100% recommend Jamilla to everyone!

Source: Google

★ 5

Been training here for about 6 months - will leave a longer review later but for now - 1) one of the great things about this place is the diverse experience you get training with a number of different experts, each of which brings something unique to the table, 2) a big thank you to Jeff & Robert for being tough and fun to work with in my recent early mornings. Love this place.

Source: Google

★ 5

I have had a great experience so far with Svetness and my trainer Jordan B. Jordan has been knowledgeable and supportive in helping me reach my goals.

Source: Google

★ 5

Is been a pleasure to train with Nicholas Mciver. Thank you Svetness for pairing me with him. He’s knowledgeable and super helpful in my fitness journey.

Source: Google

★ 5

I have been training for about two years with Gwen of SVETNESS. I had been unhappy with my previous trainer, and was fortunate enough to find SVETNESS. Gwen is absolutely amazing! She gets exactly the right mix of discipline to the practice and encouragement of my work. As someone who is middle aged, I never dreamed I could achieve this level of fitness. She is also teaching me animal flow, which challenges me to use my own body strength in every move (look it up on YouTube!). SVETNESS also checks in with me periodically to see how things are going, which I appreciate. I am so glad I have found Gwen!

Source: Google

★ 1

For several months I’ve request this company to stop charging my account. never was it stated in the contract or verbally that I was bound for a year. I tried being polite but frankly you can get the same fitness information provided for a magazine or app.
Anyways I think I continue posting reviews after each customer service interaction (or lack there of).

Source: Google

★ 1

They really should have No Stars. I was told by Maria and Jalen that they have trainers that are up to par with my standards and situation. I loved my trainer Megan although she had no experience in dealing with a heart failure patient (LVad). The reason why I had to cancel, was due to boasting and lying that I was promised. Maria told me my trainer was her personal trainer once, completely false. If they were to state the truth and facts about everything, I would've stayed but to anyone looking for a trainer in the Atlanta GA area and join, ask for Megan M. She does an exceptional job.

Source: Google

★ 1

They are theft!! They took me twice times money after I canceled my plan with them!!! No one is there to answer my question! I literally told them I do not want to have more sessions and they still charge me for 6 more sessions!!! I did a big mistake to trust them!!!!

Source: Google

★ 5

Great service and workouts, Positive trainers, good and sore after every workout. Follow hybrid_svetness on tiktok to see some of the workouts

Source: Google

★ 1

I don’t believe they deserve any stars. The personal trainers are extremely unreliable! I went through 2 in the first month! First one I had for 4 sessions, he was 30 minutes late the first time, 45 minutes late the second time and almost an hour late the 3rd and would cancel last second. My second trainer I never met, she canceled the first week and the day of our first session, texts me an hour before saying it’s too far, she can’t commit to being my trainer. So, here I am a month without a trainer and they won’t cancel my membership, they want to continue charge me even though their not providing service. Horrible! I would NEVER recommend Svetness! Worst mistake signing up with these people!

Source: Google

★ 4

Flexible schedule

Source: Google

★ 5

I have been training for a year with Svetness and very happy I decided to go with them! I have lost over 20 lbs and feel better and stronger. The trainers are fantastic and knowledgeable. Couldn't be happier and highly recommend for anyone looking to reach their fitness goals.

Source: Google

★ 1

Absolute SCAM. They do not provide services as promised. Look at their Better Business Bureau reviews. Same stories, happened to me too.

Source: Google

★ 1

My trainer never communicates with me to let me know he is at my place so im stuck waiting for him. Also customer service or whatever they are you tell them what happen story matches up with trainer except trainer leave a few details out and they back the trainer and not the paying customer when said customer tells you the trainer doesnt message or call you when ur they are at your placeor where ever you decide to meet up, and trainer leaves so i missed my session for the day.

Source: Google

★ 1

I tried contacting on 5 different numbers including the one provided on response to my previous rating but its goes on voicemail.

Source: Google

★ 2

I don’t normally like to leave any sort of bad review but I did have an issue here. My trainer is absolutely amazing very nice very knowledgeable the only downside was is when I discussed signing a three month contract I did initial next to some boxes and of course I did not read every single line I just signed them and no one ever told me face-to-face that I would be automatically signed up for a month-to-month contract when my three month contract ended so to me it was very poor communication. I knew I was signing a three month contract I had no issue with that I knew what I was paying a month which was absolutely a good price as I was sitting there talking with the trainer we discussed everything during that conversation nothing was ever mentioned that I had to give a 30 day notice and that I would automatically be signed up for a month-to-month contract..I’m just a very straight up honest person and I feel like that should’ve been mentioned to me to my face so I feel like it was sort of dishonest. When my three month contract ended I realized the next month that the money got pulled out of my account so I contacted the personal trainer which of course said I can’t do anything contact billing so I contacted billing again very poor communication I had to write three emails before anyone called me back. Finally whoever the lady was that’s a manager I don’t know if she’s in corporate or in billing called me and was like oh yeah I looked at your contract I’m sorry but you initialed right next to here and here and here and so if you would’ve read it that states that you automatically get signed up for a month to month but we’re trying to do something where people are aware of what they’re signing so when they sign up they’ll know that this will automatically happen and I told her well you know what you could do you could just tell the person to their face when they’re sitting and talking with you that that’s going to happen. Then she told me well let me get back to you tomorrow I’ll reach out to someone in the office and will see if we can do something about the money that was taken in January well go figure the lady acted like maybe they would work with me and give me the money back or something I’ve never heard from the lady again I’m sorry that is so unprofessional. And when I had my consultation I was told I was signing a three month contract and if I wanted to like it was just an option I could go from month to month when that was over. well they got a good one over on me because when the contract ended they automatically had me signed up🤦‍♀️ I’m just a very honest and direct person I like people to be crystal clear with me and the personal trainer knew that I was automatically going to go to a month to month lease after my three month contract was up and he knew that if I wanted to cancel the membership I had to give a 30 day written notice the least you could’ve done during the consultation was tell me that.

Source: Google

★ 5

Small place. I do not like a lot of people around. They do have semi- personal training program so it is affordable. I worked with Georgi and I love it. He is fun, easy and carrying trainer. Really controls what and if you do it correct. He inspired my to keep working out even during the Covid when all gyms were closed. He spends time with you. Strongly recommend.

Source: Google

★ 5

Svetness Fitness and especially Georgi takes the time to give their clients individual attention and is much more than a gym. I did not feel like I was ready to join small group fitness because I was so out of shape. However, with modifications and motivation as well as exercises to do at home, I have lost weight, increased strength and look forward to going to the gym each week!

Source: Google

★ 5

Georgi was a dream! I hadn’t worked out in a year and have arthritis in my back. He took his time and showed me proper technique and some good stretches. I have more energy and feel stronger. I also feel confident I can hit the gym without injuring myself. He brings a positivity to each session that is infectious. He always found new ways to challenge me and give me the best workout. He is truly gifted at motivating you to do your best!

Source: Google

★ 1

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★ 5

Its been over 14 months and I still look forward going to gym. They must be doing something right!

My workout sessions with George and Madi and have gained significant strength and gain muscle mass for 6 to 7 decent pull-ups. And learned how to do squats in proper form.

Both George and Madi kept the gym clean and well equipped with tons of workout routine that can get you the RESULTS (check out my before and after comparison)

Source: Google

★ 5

I've trained with Georgi Lazarov for almost 5 months now and could not be more satisfied. Georgi is a knowledgeable professional who listens and respects your personal fitness goals, develops a program suited to your particular needs, then works hard to help you reach those goals as efficiently and safely as possible - with zero ego and a great sense of humor! I recommend Svetness very highly, so glad to have found them.

Source: Google

★ 5

Georgie is quite simply the best personal trainer in Northern Virginia. I‘ve been working out with Georgie for about 3 months and I couldn’t be happier with the results. I’ve lost inches around my waist and legs and also lowered my body fat percentage. Georgie has not only helped me with my workouts, but he has also helped me understand the science of good nutrition and how to manage a good and healthy lifestyle. He is constantly reminding me of my goals whenever I feel tired or overwhelmed. He is truly awesome! I would recommend Georgie to anyone looking for a great personal trainer.

Source: Google

★ 5

Georgi is a super patient and helpful trainer. He is also really professional. Highly recommend you guys to come!

Source: Google

★ 5

These guys are the best! I genuinely enjoy every work out and am constantly being pushed and challenged. I love the results I've seen so far and really enjoy working with the trainers there.

Source: Google

★ 5

I started going there 4 months ago and I cannot praise enough about this place. My husband also joined after me. There is everything that you need to become fit and healthy. They even have the best pricing than anywhere else. Georgi is very knowledgeable, professional, and hardworking. It was really easy to schedule an appointment with him. He is very considerate and sometimes spent more than an hour to train me. If you are looking for a trainer, then you cannot find a better place than this.

Source: Google

★ 5

"I have been going to Svetness for three years and feel great. You are happily exhausted when you leave and I truly look forward to my training sessions. They are DEFINITELY not "clock watchers" and will spend as much time with you as necessary to finish the workout. The trainers are extremely positive, and they really care about your health; from fitness to diet to injury prevention. They are truly a class act...

Source: Google

★ 5

Source: Google

★ 5

The staff is extremely knowledgeable and customer service oriented. The workout equipment is in top notch condition and the studio is always clean and well maintained. I find their ability to work with and around hectic work schedules we all have in the DC Metro a tremendous plus. They are very accommodating if you are running late or have to cancel with little notice. If you need to cancel they are willing to schedule you the very next day. This is my 3rd attempt to find a location I feel comfortable with and I'm here for the long haul. Stop by and kick the tires a bit on the place---you won't be disappointed. JD.

Source: Google

★ 5

I joined Svetness Fitness in Leesburg about 3 months ago. I’m a 66 year old Grandma who needed to get in shape to keep up with the grandchildren 😊 I’ve always known that strength training is very important but I always ignored that fact and just got my cardio. But realizing how weak I’d become, I decided to try it. The people were very friendly and helpful and didn’t make me feel bad when I would poop out....they only encourage me to keep on. Jesse, my trainer is excellent!! He’s very understanding but at the same time he pushes me and I’ve seen so much improvement in my strength! I know I wouldn’t do this on my own....I needed Jesse to show me how and keep me going, all the while feeling improvement. If you’ve ever considered getting a personal trainer, go to Svetness Fitness and see Georgi and Jesse! You’ll be glad you did!

Source: Google

★ 5

They push you extra hard and challenge your limits. Very effective for someone like me who is never motivated enough when working out by myself. 20 lbs off in half a year. :)

Source: Google

★ 5

I've been training with Svetness for two years now. Very knowledgable trainers, nice and friendly environment. My trainer and I became good friends and work out becomes a fun and enjoyable instead of excruciating experience.

Source: Google

★ 5

While I used to exercise sporadically before, this is the first time I have tried regular personal training, and my experience has been very positive. My trainer is great at designing exercise schedules and motivating me to complete them. She has great insights around the right form while exercising. After working with her for two months, I can clearly see the difference in doing the exercises the 'right way'. She is very fun to work with, and makes every workout session an absolute pleasure.

Source: Google

★ 5

Best place to get in shape. Look for Georgi. He's awesome. Thank you Svetness!!!

Source: Google

★ 5

Great staff, accountable, timely, and helped me to achieve my goals in a short period of time.

Source: Google

★ 5

I am really impressed with SVETNESS. They were the quickest to respond to my request. As soon as I called them I spoke to very nice lady on the phone then I was scheduled for an appointment on the next day. It has been already a week and I had 2 training sessions with the trainer they assigned for me and my experience so far is GREAT.

Source: Google

★ 1

Lack of communication

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★ 5

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★ 5

Professional! Responsive! Tailored their program for my high school son. First rate.

Source: Google

★ 1

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★ 1

Quick to sign you up but will not provide a steady schedule for training. I was not pleased with this company

Source: Google

★ 5

Wonderful personal training service.

Source: Google

★ 5

Trainers are great, awesome environment/atmosphere, and delicious smoothies! Highly recommended if you are serious about getting in shape!

Source: Google

★ 5

I'm really enjoying my training sessions so far because they are always different and my trainer is awesome at pushing me further than I would ever push myself :) There's so many different ways to exercises all my muscles and it's awesome to see my progress with the additional weight I am able to handle in these workouts! I highly recommend!

Source: Google

★ 5

My husband and I are so happy we decided to try Svetness Fitness. It's such a better way to work out than what a traditional gym in the area offers. Our trainer Georgie pushes us to new levels each week and is truly passionate about our success. We appreciate that Georgie goes above and beyond for us in each session. We joined almost 4 months ago and continue to look forward to each session. The organic smoothies are such a treat after a hard workout too! Come check out Svetness Training, you won't be disappointed!

Source: Google

★ 5

Svetness has been a great experience! I have been working out with one of the trainers for 5 months and I am very pleased with the results! My trainer has always been motivational, very personable, and flexible in regards to schedule throughout my time as a client. Very satisfied with the personal training service I have received!

Source: Google

★ 5

I've been out of shape for quite some time... I wanted to get in shape, but always felt insecure walking into gyms. Decided to try out a personal trainer and came across Svetness Fitness and Nutrition. I've only been training for a month and already feel so much better about my well being! Svet and his team made a plan specifically for me to meet my goals and become fit and healthy. I highly recommend them for anyone looking to live a better, healthier lifestyle!

Source: Google

★ 5

I would definitely recommend training with Svet and the rest of his team. Svet is a great trainer that actually cares about my goals and makes it possible for me to reach them. Each workout is different and is tailored to my current abilities, but at the same time it is sort of uncompromising when you have a bar set. You are pushed, but these trainers know exactly where your limit is. I was also given advice on food and how to eat along with a list of supplements picked out for my personal workout plan. Svet will drive out to my house or we can have the session at a community gym. The training is at a great price and it is well worth the money. If you want to reach your goals, train with Svetness.

Source: Google

★ 5

I started training with Svet a couple of months ago and love it! He pushes me just enough to get me to keep going without overdoing it. I usually give up pretty quickly and I was surprised with my progress. I was not only looking to get my self back into shape, but I also wanted to change my eating habits. I always struggled with random cravings and always gave in. He was able to help me with adjusting my diet and nutrition, providing information on different supplements and meal plans to keep me on track. Always a bonus!! Another thing I really liked was that we could either train at the gym at the community center or at my townhouse. They will really go where you want to go. Svet and his trainers know what they are doing and know a lot of great exercises, and you can tell that they love what they do! All in all I'm definitely giving a 5 out 5 and would highly recommend this team.

Source: Google

★ 5

My wife and I have been a customer for a few months now, and we love it. Svet's prices are low, but the quality of his customer service and the training we receive are very high. He and his trainers clearly love to exercise, and their passion is palpable. One of Svet's trainers, Enitan, works out with us at our apartment gym twice a week. He's great a pushing us past our normal limits but careful not to completely overdo it. He's a really supportive trainer, and working out with him has helped change our diet and exercise habits for the better.

Source: Google

★ 5

I have loved working out with my personal trainer, Enitan. The workouts are tailored to my individual fitness goals and abilities, and each workout is different so I never get too comfortable. I am constantly being pushed to the next level, and I love the results I've seen so far!

Source: Google

★ 5

Svet helped me lose over 50 lbs in just a couple months with his workouts and knowledge. He would drive over 2 hours to meet with me 2-3 times per week, while sending me diet plans and workouts to do when he wasn't there. He catered to my changing schedule and got the the results I wanted. Thanks Svet for all your help!

Source: Google

★ 5

Hes a good trainer and he curtails to what works with your time so there is an added benefit.
He helped with nutrition and correct form. I lost twenty pounds and gained ten back in muscle.

Source: Google

★ 5

I have been working with Svet for about a year and a half and would highly recommend his approach. He is personable and genuinely cares about his clients and thier goals. He works with both my wife and I and his approach covers everything from the actual workouts to diet and nutrition for both of us. So it's like having a personal trainer and a personal nutrionist in one reasonble package. I think almost anyone would benefit from working with Svet.

Source: Google

★ 5

I have been working out with Svet for over 2 months and the results have been superb! He can tailor the exercise programs for unique needs and requirements and I would recommend him to everyone.

Source: Google