★ 5

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★ 1

The Halloween spider webbing in the trees in the parking lot is a really bad bad idea from a nature perspective. Songbirds can easily become caught in the webbing, and they die. Someone should remove that immediately.

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★ 5

Big shout out to Jim. He is a positive and knowledgeable personnel trainer. Great experience coming back to working out post partum.

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★ 1

Parents beware. I asked about memberships I was told about the membership price, the prorated cost, but was never told about a joining fee of 100 dollars. So in total, in one day, they charged me 198.00 when it should have been 78.00 plus the 20 bucks prorated share as i was informed.
All of this wouldn't have happened if they were simply honest about the charges.

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★ 1

Although I love the way my daughter was treated with the ymca members while IN school for before and after was wonderful they communicated well with me with whatever happened with my daughter. And had at least 5 people watching these kids but the actual location here please don’t bring your kids for summer camp . My daughter was being hit every single day by a different child . Now I feel like the rules they got at school they should be applied here . Today I was told my daughter was having a slapping contest with some kid .. why are kids going around putting there hands on each other and my daughter wouldn’t even hurt a fly so I know she wasnt ok with that . I feel like they need more staff with these kids way to big of a group & with always being told “ I don’t know what happened exactly “ it’s not fair that each kid aren’t really being watch with the amount of money that it is for a child to attend . I’m VERY disappointed on how they handled this.

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★ 5

I want to give a huge shout-out to Hannah Evans at the front desk of the YMCA gym. From the moment I walked in, she was incredibly welcoming, polite, and professional. Hannah went above and beyond to assist me with everything I needed, answering all my questions patiently and thoroughly.

She truly made me feel comfortable and supported, especially as a first-time visitor. It's clear that she cares about the people who walk through those doors and takes pride in delivering excellent service. Her calm demeanor and helpful attitude really stood out, and she represents the YMCA in the best possible way.

Thank you, Hannah, for your outstanding service — you made a great impression, and it didn’t go unnoticed!

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★ 3

The play place was at capacity when I went in today because they only had one person working. Bummer.

I like the upstairs work out room, it has good windows.

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★ 2

Worked out here 3+ times a week for over a year. The gym is clean, parking is convenient and it’s never too busy. The staff is kind! However- the machines are cheap, difficult to use and always breaking—and staying broken for weeks on end. There’s also an inefficient mix of equipment- 12 ellipticals (rarely see one in use), 7 stationary bikes, four bench pressing racks, but no smith machine, cable machines, or glute drive. I brought both issues up to leadership and it was like pulling teeth to get a call or email back. For $60 a month, it was a toss up on if I’d be able to complete my workout as planned, so switching to cheaper gym with better equipment was a no brainer.

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★ 5

This YMCA is a great place as a former student at the school the were hosting it was great staff was amazing

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★ 2

This is the only gym I’ve been to that has multiple machines broken for weeks or months at a time. The same 4 leg machines keep breaking and they don’t replace them. The stair climber has also been broken for months.

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★ 2

Signed up for a membership it’s been five days for a five minute job then after calling to find out what the hold up is cooperate says one thing little girl at front desk says something different she talked over me and hung up on me but it’s okay Kroc Center has a bigger pool and everything it took eight minutes to be member and they were friendly great customer service.

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★ 5

Always very clean and the employees greeting is awesome

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★ 2

24 hour acccess is a joke it never works issues atleast once a week

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★ 5

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★ 5

Love the 24-hour access for members. It's a extra $6 but it's worth it.

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★ 5

Love the classes especially mixxed fit. It’s high energy and the instructor is awesome. The Pool is super fun for the kids. They offer a lot of summer activities and they enjoyed them. There’s only one downer and that’s the child watch hours are not conducive to the classes hours. If care is pertinent don’t depend on it if you plan to come in. Customer service/leadership reaches out promptly when there is a concern and that’s really good. However (I asked in the building about the child watch hours) there hasn’t been any change so far and it was months ago. I will admit it stops me from going sometime and childcare was my reason for choosing the Y over another gym.

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★ 5

Was such a wonderful gym and experience! Staff are very friendly. Was a little disappointed no one showed me the equipment or where anything was when I came to give it a try. But it was well worth it. Daughter and I loved it. Loved the air conditioning and the quality of the machines in the gym.

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★ 5

The staff have been great helping me navigate the summer camp options and systems. the YMCA SHR Summer camp options are great - best value for coverage (6:30 AM - 6 PM), price, and care for your kid(s).

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★ 4

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★ 1

Unbelievable. Registered both of my children to robotics summer camp this week. First day, teacher wasn't there. Second day, they don't have the material. Children watch tv all day. No information whatsoever. Unbelievable.

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★ 5

Love it man!

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★ 1

I remember when the Y on Granby used to be a friendly and fun place to visit and exercise. The customer service, friendliness of the staff, and professionalism has truly declined. Hopefully this location can get back to smiling faces at the check in desk. As a military family, the staff at the Y on many occasions became our family with the frequency we would visit. This evening, my husband and I went in to workout and tried to introduce ourselves to Albert at the check in desk. The interaction was tense and not at all friendly. Remind staff that while this may be a place of employment for them, its a recreational area for paying members. We would like to feel welcomed.

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★ 5

Great atmosphere...friendly helpful staff...wonderful group exercise instructors and the outdoor pool looks delicious

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Very clean place and the staff there are very nice. A lot to do there and very nice equipment

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★ 5

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★ 4

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★ 4

Great place to workout. The weight room is very large with plenty of room to move around and the basketball court is a nice bonus.

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★ 5

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★ 4

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★ 5

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★ 5

Excellent customer service and great people skills

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

The requirements for use the water slide are ridiculous!!!

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★ 5

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★ 5

Fun to be at

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★ 3

It's ok clean

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★ 4

My son and I have been going to the Y on Granby I believe 3 yrs. The staff is very friendly and I certainly appreciate the cleaniness there, however I do have an issue with your policy concerning the basketballs. Our daily routine was we would come to the gym every Sun(1pm-3pm) Mon-Thurs(10:30am-noon) and play basketball for thirty minutes then we would go upstairs until noon. This has changed because I was was told by a Staff member that there has been a theft of basketballs, so now we when we come in, we have to give them our Driver's License/ID, order to get a basketball(s). I do not like this policy. Our ID's can be misused. So now, I barely go to the gym. This has messed up our routine. Ya'll need to come up with a better way. I don't like giving your Staff members my son's ID and my DL. I feel as if I am at a checkpoint, instead of a gym. Going there is my time to relax, get in shape and prepare for work. Thank you for your attention into this matter.

Miss Traci J. "Khadijah" Kanjelkheir

Source: Google

★ 4

Functional gym and good service. The staff is nice.

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★ 5

I was actually coming here for therapy. If I lived in the city I would definitely have a membership

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★ 5

Great for youth sports and the staff is wonderful would recommend it to everyone

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★ 5

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★ 5

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★ 4

Good swim classes. Solid gym. Parent's night out is the best.

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★ 5

Lugar con mucho que hacer para tu buena condición física buen acceso tranquilo ambiente agradable buen espacio amplio

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Absolutely love this place

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★ 5

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★ 5

Great facility. Never crowded. Always clean. Parking on site.

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

Sentara has great physical therapists!

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★ 5

Doing the group fitness classes, Olathe window walls to keep the space cheerful. Instructors are great!

I appreciate the large parking lot and bike rack out front for commuting. The outdoor pool looks nice.

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★ 5

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★ 4

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★ 5

Lovely

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★ 5

Lots of work out areas, you can get private trainer, day Care, very nice

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★ 5

Love this Y! Clean, friendly, awesome for the family.

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★ 5

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★ 5

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★ 5

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★ 5

I am a 67 year old, who can't get enough of the Y on Granby. Can't wait to renew my membership.

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★ 5

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★ 5

Great place for u and the family!

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★ 4

Decent experience lifting here. Wish they had dumbbells that go over 100 pounds though

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★ 5

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★ 5

I love the Y on Granby! Go there 5 times a week, great staff & great day care

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★ 4

Great

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★ 3

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★ 5

Friendly staff and always clean

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★ 5

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★ 5

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★ 3

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★ 5

Great gym

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★ 5

Nice and clean environment friendly staff tons of things to do great place to take the kids and get a good workout in.

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★ 2

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★ 5

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★ 5

Everyone is friendly, no agenda other than helping those who are looking for a more fit lifestyle.

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★ 5

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★ 5

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★ 5

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★ 5

I like the Y on Granby. Friendly staff. Easy to get a parking spot. Easy access to gym equipment. Wish they had a sauna and indoor pool.

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★ 4

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★ 5

y on Granby it a great place for the kids. they many programs for them. parents night out is great too and they have many classes for parents to attend while the kids play to help shed those pound and they are fun. u really get to know the people in the class and develops long term friendships. the y on Granby is like family

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★ 5

Of course, for its nice staff.

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★ 4

Nice facility, great staff...It’s smaller and doesn’t have an indoor pool, hot tub or sauna. Outdoor pool rules a bit restrictive.

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★ 4

Pretty good place, wish they provided complimentary towels, but it's always a good workout

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★ 5

Great workout place

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★ 4

Great environment but no sauna which is why I went there. Excellent friendly and courteous staff

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★ 1

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★ 4

Nice personal feel.

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★ 5

Exercising is fun

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★ 5

awesome

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★ 3

No indoor pool but had everything else.

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★ 5

Clean facility. Friendly staff. Big selection of activities. Nice pool.

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★ 4

Newly built facility. Nice pool, lots of things for family fun. Friendly and helpful staff.

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★ 4

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★ 3

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★ 4

It's fun

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

Very small but they have a nice pool. It will get busy and all the good seats may be taken quickly.

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★ 5

Great place to work out and even go for a swim and sit in the hot tub afterwards

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★ 5

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★ 4

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★ 5

Pool spectacular and also friendly staff

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★ 5

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★ 3

LIMITED facilities. No sauna or steam room to relax after workout.

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★ 5

Excellent staff with a clean and relaxed atmosphere!

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★ 3

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★ 5

Had a blast at Power and at Barre!

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★ 5

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★ 5

I just joined it

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★ 5

The y on Granby is the place to be . I was going for the I some for my son but I started to do the workout and it is great for getting in shape while the kids play or are at school and the have many activities. Savings and Savings. You can workout alone or join a class Great place

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★ 5

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★ 5

Best gym in Norfolk, make sure you try the group exercise classes. They are great.

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★ 4

Good Y. Only problem is the weights leave a lot to be desired for serious weightlifters. No deadlift platform, no squat rack. No power cage. Bars seem to be 55lbs not standard 45.

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★ 5

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★ 5

The staff were wonderful and helpful. I was there to lead a homeschool seminar and they allowed me to use their projector and even help set it up. I wish I lived closer as I would love to go there regularly.

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★ 1

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★ 5

We love the YMCA. 2 hr child care for members is the best ever! I get my weight lifting in and usually follow it up with some cardio. There are always machines open and I'm never feeling judged or rushed. The locker rooms are nice too and always clean. We love going in the summer and playing at the pool.

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★ 5

I love this Y. It's got the right assortment of machines and free weights. Everything is clean and new. I enjoy the large, open workout area and the well-appointed locker rooms.

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★ 3

Small for $93 a month!

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★ 4

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★ 5

Drop in day care staff are amazing

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★ 4

Pretty good experience up there.
Pause* Memship fees are high, according to financial status😑😑, Over $50,00

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★ 5

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★ 5

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★ 4

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★ 1

Ghetto staff

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★ 5

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★ 5

Loved it.

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★ 4

Great facility!

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★ 3

Bathrooms were kind of disgusting for 5 am.

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★ 4

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★ 3

I take my mother-in-law here when it's time for her to go to physical therapy Physical Therapy inside of the Y. The gym is very big and nice they have a nice size pool but it is outside. They also have a daycare center and a school for the young little ones. Overall it's a nice place to be.

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★ 5

Physical Therapy

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★ 4

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★ 4

Excellent workout space. Great homeschool kids PE classes. Wish it had a dedicated quiet place to study.

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★ 4

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★ 4

Like there work out room there pros

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★ 5

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★ 1

Every sat they never have child watch after 12pm SMH , I thought the YMCA was more for kids but every weekend the child watch is ether closed or open for a little

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Awesome staff!

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★ 4

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★ 5

Go there all the time. Have stay in play for baby.. works great

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★ 5

Family based!

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★ 5

Usually not busy. Good quiet gym.

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★ 5

Great Zumba class today with Heather. She was easy to follow. The music was great.

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★ 5

I really the ambience here

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★ 1

If you wanna play basketball especially in the summer time you will be kicked out for activities the ymca has going on when there's plenty of space around the ymca instead of the basketball court youth teenagers come to ymca on Granby street to play competitive basketball in order to stay out the streeets but everytime we go in to play basketball we're getting kicked out the court I come to the ymca just to play basketball and it's sad that we can't even play a full game of basketball without the interruption of ymca activities

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

This place has a nice family environment. Very clean. Employees are exceedingly professional and kind.

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★ 5

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★ 5

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★ 5

Hermoso lugar, las personas que trabajan allí son amables, te hacen sentir en casa!!!

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★ 5

Great service! Clean & nice employees!

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★ 4

Great place

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★ 4

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★ 4

It's nice and small, and close to my house. Never crowded.

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★ 5

I really like that when I"m struggling on a machine, one of the employees will waltz right over and explain to me how to properly use it. I'd be knocked out cold if it weren't for them. LOL

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★ 5

Brand new building, gym is a bit small, really nice pool. The crew at the Sentara Physical Therapy office in here is awesome.

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★ 2

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★ 4

This is a great YMCA. The gyms are well maintained. It would be nice if there was more Olympic weightlifting equipment.

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★ 4

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★ 4

This is one of my favorite YMCA locations in the Norfolk area. It is clean and the equipment is really new. They have all the things you think of for a Y. I usually go here by myself, but they do watch kids. The interactive zone isn't as nice as the Chesapeake Y on South Battlefield Rd, though there aren't many that are. Not very busy most of the time. I like this place. Lots of parking and easy access to get in and out.

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★ 5

An all around good YMCA. Helpful staff, enough machines, a good selection of classes, quality childcare while you work out. Just excited for when the pool opens this summer!

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★ 5

I love this place...the staff always greet you when you come in the door with a smile

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★ 5

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★ 5

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★ 5

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★ 5

Great place !! Nice and friendly staff.
Worderful activies for the family.
Lots of healthy fun!

Source: Google