★ 5

Shouting out Max for being so helpful! The place is always clean and the equipment is always in great shape

Source: Google

★ 1

Extremely dirty bathroom and locker room area. It’s actually baffling how the management cannot get a grip and fix such a simple issue. The tile floor is constantly covered in urine, which is not only a smelly unsanitary mess but also is a slippery hazard.

Source: Google

★ 1

Found the reason but can post here. But really annoying me.

Source: Google

★ 5

Great customer service from Jared. I appreciate the time he spent and the quality of Service he provided!

Source: Google

★ 5

Good service from front desk jared

Source: Google

★ 5

I’ve been attending this 24 hour fitness for the past year. Staff have been amazing especially Kate and McKenzie and the rest of the team..

They do a good job of maintaining the equipment and keeping the place clean . They have their days but that’s any gym it’s not gonna be perfect. It’s up to us members to bring things to their attention and be mindful of the equipment and other’s.

I do wish it was 24 hours open but other than that, I have no complaints. I do recommend this location..

Source: Google

★ 5

Caitlin and the rest of the crew are cool as hell. They’re always friendly and helpful.

Source: Google

★ 5

Hey it's Troy gentry Jared put me on his account to save me money and I think jared is a good value to 24hr fitness and he is a very good and honest man!!

Source: Google

★ 5

Mackenzie is awesome and cool

Source: Google

★ 5

MacKenzie is freaking awesome!!

Source: Google

★ 5

I recently signed up, and Max, the store manager, was incredibly welcoming and helpful. It’s great to see someone like him on the team!

Source: Google

★ 5

Mackenzie is the best

Source: Google

★ 5

Mackenzie is amazing

Source: Google

★ 5

Cool place

Source: Google

★ 5

Mackenzie is awesome

Source: Google

★ 5

Front desk staff is phenomenal Mackenzie is great!!!

Source: Google

★ 5

Source: Google

★ 5

Shes cool and nice

Source: Google

★ 5

Mackenzie is always providing great customer support

Source: Google

★ 5

Makenzie is amazing! She makes the gym a great place

Source: Google

★ 5

The manager Max is so kind and great manager because he kindly answer questions and listen attentively, so I was pleased.

Source: Google

★ 5

Good gym👍🏼

Source: Google

★ 5

McKenzie is a great worker at 24 Hour fitness.

Source: Google

★ 5

Love the service and good vibes, MacKenzie always greets us with a smile.

Source: Google

★ 5

Mackenzie is such a good worker!

Source: Google

★ 5

Great place! Mackenzie and Bry are such sweet workers, they are the best of my experience at 24!

Source: Google

★ 5

Amazing well kept equipment, and even better staff! I couldn’t picture going anywhere else!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Can you update the clocks? They are still one hour behind.
Thanks for trying to stay ahead of the dirt. She does a great job. Thank you.

Source: Google

★ 3

When is the steam room going to be fixed?

Source: Google

★ 5

Landon Woodhouse is an amazing trainer. Caring and knowledgeable and, best of all, I’m seeing such progress with my health & fitness!

Source: Google

★ 5

Love Suzanne Binder class. Her instructions for Body Pump are clear and effective. Her classes are always filled with joys and energies.

Source: Google

★ 5

Suzanne Binder is the best.

Source: Google

★ 1

not consistent with opening when scheduled to open

Source: Google

★ 1

Hated my experience here. The washrooms were unclean. Pool was not supervised. No proper amenities. The swimsuit drier was not working.

Source: Google

★ 5

Deakon was super nice and friendly. He helped me get started on my fitness journey.

Source: Google

★ 5

Source: Google

★ 1

Regarding paying for a personal trainer... I paid for a personal trainer that was never provided to me. I communicated with the manager of this facility as well as individual trainers multiple times over a 3 month period in which they were never able to meet my time frame of two thirty in the afternoon. As a 24 hour a day, 7 day fitness center, It would seem that they should be able to meet an afternoon appointment. I am beyond disappointed in the lack of communication as I have yet to receive a Refund and it's been five months Since I first paid for the personal trainer sessions.
I have personally made 6 phone calls and sent 5 emails with no success on sessions or refund. I don't recommend twenty four hour fitness to anyone.

Source: Google

★ 4

Decent gym with everything you need for a good workout. BUT, no a/c so when it's 100° outside, be ready to sweat your nards off. Lots of monitors for viewing. Seems to get good people who go there to work out. Lots of easy parking, good neighborhood. Wish there was a way to curb the people who sit at machines and play games on their phones or otherwise sit there without working out. There is at least one workout machine that the weights are not labeled with their weight, told employees twice with no results. Employees are all good natured and pleasant but if you report a problem, they nod, smile and acknowledge, but no action. Lots of stair machines out of order. Paper towel machines all empty. Broken machines.The locker room is it located between the pool and gym area, so if you come in after lifting weights or using treadmill, the floor is often wet, making changing difficult. They don't cool it down enough on hot summer days. Membership is priced fairly, so whem that's factored in, makes it a 3.5 out of 5 stars

Source: Google

★ 4

The facilities aren't too terribly crowded during the times that I go to the gym and generally pretty clean, minus the individuals who don't wipe down their machines after their sets. My one frustration is the number of cardio machines, both treadmills and elliptical machines, that tend to be out of service or not quite working up to standard at any given time. Locker rooms are always in great shape, but, in the ladies rooms, at least one, and usually two toilet stalls are out of order pretty much constantly. I never have issues getting my routines completed, though, and the other gym members are typically pretty chill and/ or positive.

Source: Google

★ 3

Still struggling to keep things in working condition.

Source: Google

★ 3

Good place for basketball, and the staff seem nice. They really need to improve the cleanliness of the men's locker room. This has been a longstanding problem that doesn't seem to get better. Toilets are often clogged or without toilet paper, or look like an army of unhygenic 13 year olds who ate too much fruit just stormed through. From the last review listed before this one, it sounds like this is not the same for the women's bathroom. Come on 24 hour, do better.

Source: Google

★ 5

Kimberly’s Body pump digs

Source: Google

★ 1

I’m no germaphobe, but the men’s locker room is an absolute biohazard. Absolute filth. Every time I come in I expect something must have changed by now, and every time I’m disgusted.

Source: Google

★ 1

UPDATE: I threw in the towel today and cancelled my membership. I joined Cascade Athletic Club. The facilities at 24 are consistently filthy, equipment is always broken down, they’re understaffed, and there are a handful of wildly disrespectful and inappropriately behaving members.

I love my local 24. They have a very wide array of free weights and equipment. They’ve made a huge effort at getting things much cleaner than they used to be, but still have further to go (honestly, the members should help a lot more with this).

HOWEVER, the state of the cardio equipment (treadmills, stair climbers, ellipticals) is absolutely unacceptable. The cardio equipment is of drinking age and constantly broken. And it’s not just a sporadic machine here and there. At any given point in time, 50% of the treadmills are out of order. It’s become ridiculous enough that I avoid this location at certain times of day.

The moment another amenity rich fitness center opens nearby l’m out.

Source: Google

★ 1

Don't think y'all understand what 24hr means

Source: Google

★ 1

Very all place , and they try to clean it all the time , but they don’t take the time to make it better , the sauna doesn’t work very well. I’m try to come back fir te second time, but it’s not worked!!

Source: Google

★ 5

I'm going 5 star because of the staff and gym community.
Caitlin, Max, Jarod and the rest of the team are always there for you.
Caitlin is such a hard worker.
The janitorial crew does their absolute best as well.
But they can only do so much.
The place does need a deep cleaning in a couple key areas.

Thankfully the management is always there to receive fair critiques.

I love this gym and the friends I've met here.
I have grown not only physically stronger these past 2 years- but also made much deeper fundamental connections with myself and others.

Thank you!

Source: Google

★ 5

I love coming to Columbia Tech to swim. Cleanliness is really important to me and I am totally impressed with how beautifully the locker rooms, showers and lavatory are consistently kept. The person responsible for this is RACHEL. She is totally amazing! I have never seen anyone work harder or faster than she does. Please give her a bonus!! RACHEL IS A SUPER STAR!!!

Source: Google

★ 5

Abdul is really helpful and friendly in helping me renew my membership.

Source: Google

★ 5

Landon is a great personal trainer. I signed my son up with him back in Sept ‘24, and Landon coached him for 10 months. My son is 13 and the personal training has done wonders for him. Landon has been a huge part of helping him gain self esteem, feel confident in his body, and learn healthy gym routines to build strength and conditioning. My son considers Landon a friend, and has a great time training each session with him. I’ve seen Landon training all age groups with the same enthusiasm, positivity, expertise, and support throughout my time at the gym. Although my son will take a break for summer from personal training, I plan to sign him back up during the school year when my son and I can’t train as much together. There’s not a better trainer at this gym than Landon.

Source: Google

★ 1

Swimming pool is so cold . Also we were in Jacuzzi, our swim suits became all discolored. Too much chrorine. Dangerous.
Sent email to the manager. No reply at all.

Source: Google

★ 5

Source: Google

★ 5

Landon has been training a handful of my family members and every single one of them has seen great results! Thank you Landon, you are awesome!

Source: Google

★ 5

Landon is a homie. Worked with me from where I was to hit my goals. Answered my questions even in the weekend. Great trainer.

Source: Google

★ 5

This review is on personal training. I have been training with Landon now for about 8 weeks. He really knows the best workouts/routines and takes time to make sure the exercise is done properly to avoid injury risk. He is personable and makes working out a great experience.

Source: Google

★ 5

Started working with personal trainer Landon about 9 months ago. I wouldn’t have gotten the results so far without his guidance, knowledge, enthusiasm and encouragement. I’m really happy working with him. Jose A.

Source: Google

★ 5

Everyone is wonderful at the 24 hour fitness at the Tech center location especially Landon one of the personal trainers. Very helpful, friendly and extremely knowledgeable.
Teven A.

Source: Google

★ 5

I initially started a membership at this gym to get into personal training — that’s when I met Landon. For almost a year, he’s taught me a great ton about nutrition, optimal exercises, and has put me on to an excellent workout split. Thanks to this 24 Hour Fitness’s facilities and his mentorship, I am continuing to beter both my mental and physical health everyday.

Source: Google

★ 5

Landon is an exceptional trainer, and I wholeheartedly recommend him. He has been my trainer for the last 1.5 years. Thank you, Landon, for sharing your passion!

Source: Google

★ 5

Landon has been training my wife and she's getting great results. Stronger, faster, more endurance and looking great. Highly recommend him.

Source: Google

★ 5

Source: Google

★ 5

Abdul did an excellent job helping me transition from Planet Fitness to 24 Hour. Despite his young age, his professionalism and expertise are impressive. 24 Hour is fortunate to have him on staff.

Source: Google

★ 5

well, I think the gym is all right, but Kimberly is the best body pump instructor ever. I follow her everywhere she goes.

Source: Google

★ 1

Well equipped gym but tired and run down. Bathrooms, showers disgusting. I’ve been 24 member for years, visit 20+ clubs while traveling, this is worst.
FOX news playing constantly and when I politely asked to change to something less polarizing was told they couldn’t due to “child lock” on other channels.

Source: Google

★ 5

Source: Google

★ 1

If I could give them a negative 5 star review I would.

I have been going to this gym since 2015. It is currently now in utter disrepair. The last GM (Ian) did a very good job of trying to update machines where he could and most important had made sure to have the cleaning staff keep the facilities in overall good condition.

Following the latest incident Dre has ignored my repeated requests to talk in person about a very serious health hazard I encountered and suffered through on 3/30. The front desk staff at this gym has informed that he is too busy managing 2 gyms to be concerned with feedback of very concerned gym members. I also forwarded my complaint to the Clark County Health Department.

Some background, on Sunday 3/30, I checked into the gym @ exactly 12:27 PM.

Upon getting to the locker room I dropped my bag off in the locker room and proceeded to the restroom area. As all the urinals were occupied I headed to the stalls. I observed that there was a mop in the corridor of the stalls as well as a yellow plastic signboard usually indicating that a restroom/floor had just been cleaned. I proceeded into the far left stall as the other 2 were also being used.

Upon stepping into the stall I took 2 steps towards the toilet and then felt like I stepped in something soft (initially thinking it was toilet paper). Looking down I then noticed that there were literally 3-4 piles of human feces on the floor. Trying my best not to throw up I immediately exited the stall and with human feces now plastered all the way under both of the soles of my WHITE shoes I did not think it would be a good idea to try to clean them at the bathroom sinks. I instead headed to the shower area, and spend the next 1.5 hours scrubbing my shoes with the shower soap and trying to wash off the residue with shower water, all the while trying my best not to throw up. Failed to clean them this way, then tried to clean them with the spray bottles, also was unable to and after working on this for 1.5 hours ended up THROWING AWAY MY BRAND NEW NIKE SHOES.

Whilst I was cleaning them, multiple people I encountered all reported that they had alerted the front desk but NOTHING was done about this. There was no warning posted on the door/no caution tape/nothing to indicate that there were piles of human feces on the other side of that third restroom. Worse than that, nothing was done to clean this mess BEFORE I got there @ 12:27 pm OR even during the 3 hours I was at the gym. Upon leaving 3 hour later the front desk lady expressed surprise after I informed her what I had just experienced. She had no clue about the situation. I am not sure when this mess was cleaned up but it wasn’t done during the 3.5 hours I was at the gym. People were showering with bare feet despite me warning them what was going on, this is a SERIOUS health hazard to have human feces in the shower area.

This is ABSOLUTLEY UNACCEPTABLE. It is the GM’s job to ensure at the very least that the restrooms stay in manageable condition. If the cleaning staff is not there, the front desk staff should be aware that they would need to address a hazardous situation such as this. To be so oblivious and/or refuse to address this situation when the gym is open and people are working out/using the facilities is absolutely unacceptable. And for the GM to not take the time to address such serious concerns is just even more unbelievable, I don’t care how many gyms he may be managing.

I pay for 2 memberships for this gym (myself and my daughter) and have been a 24 member since before 2013. What I went through last month was absolutely disgusting and awful and traumatizing and all could have been avoided had the GM trained his staff to address situations such as this. I would avoid this gym if you can till they get a GM who actually cares about the paying customers who are shelling out hard earned money for broken machines/insufficient cooling in summer/insufficient heating in winter/and worst of all disgusting/moldy restroom/shower facilities.

Source: Google

★ 3

The only reason I come to tech center, which is further from my house than the Palmsis because of my friends and a better social environment than the palms. In general, the place is dirty all the time. they get cleaners in, but it’s not enough. The floors are filthy, and the equipment probably hasn’t been cleaned recently in less done out by members.Much of the equipment is old and outdated and getting broken equipment fixed or replaced Takes six months to a year or more. The staff basically ignore patrons when they come in or leave and usually have their faces in their phones. I think it would be better to go to a key fob system for members, Then you wouldn’t be having to pay front desk staff. They do have a good selection of equipment albeit very old. One of the cable machine heavy pieces landed on my head a few weeks ago fortunately did not require hospitalization or ER visit. I didn’t bother telling staff because I didn’t feel like they would do anything anyway. Several of my friends have left and gone to other gyms because of all the aforementioned problems.

Source: Google

★ 5

Kimberly’s Body Pump class at tech center is amazing!
She brings great energy, keeps the workout challenging but fun, and always focuses on proper form. I leave every class feeling stronger and more motivated. One of the best group fitness classes out there!

Source: Google

★ 5

Source: Google

★ 5

Kimberlee the body pump instructor is Amazing. Love her class

Source: Google

★ 5

Kimberly

Source: Google

★ 5

I love 24 hours Tech Center! Best staffs and instructors! Bodypump with Kimberly is the BEST!

Source: Google

★ 5

Source: Google

★ 5

Rachel, she is amazing! She hands down is the best and hardest worker I’ve seen! 🙌🏾 the gym is clean, the staff is great! Not much more I could say!

Classes are always full with what looks like an amazing community, and they have pickle ball!

Source: Google

★ 5

Eric W. is an exceptional professional “people person” who kindly fielded my questions and was patient and enthusiastic with my follow up questions about specific items and topics. It is wonderful 24 Hour Fitness employees like Eric W. at the Columbia Tech Center site who exquisitely represents the 24 Hour Fitness Brand, and why I have been a loyal member since September of 2000. Sincerely, Matthew

Source: Google

★ 1

Probably the worst gym in all of vancouver.
Reason 1: the place is gross. The cleaning is sub-standard at best. While I don't think this is the cleaning people's fault I think it is the lack of frequency and cheapness of 24 hour since I have only ever seen someone clean once or twice and it was very general cleaning (wiping the womens locker room floor in 15 seconds style). You can leave something in the locker room and it will still be there 1 week later - so they never clean in the lockers (you can tell). There is hair, dirt and grime in every crevice around the equipment. And their astroterf stretching area has hair stuck in the astroterf itself.

Reason 2: equipment is crappy. They only have a small handful of treadmills and I rarely ever run anymore because they are either broken (at least 3 are always out of order) or they are full. They are also increadinly old (probably 5 years). The rest of their weight equipment is also older and starting to breakdown. Some of this could be countered with better cleaning and maintenance practices.

Reason 3: as mentioned above, they don't have enough treadmills. I have mentioned this issue to the desk folks and they say they are aware (they said other people said this too) but it has been over a year and there is no change insight. If you want one, you have to steak it out and wait for someone to leave and basically jump on them to get it first.

Reason 4: no culture of cleaning. I think the equipment would feel less grimme if people wiped their equipment before or after, but no one does so everything you touch is a but slimmy (especially in the weight area). I wipe my stuff before and after but I'm one of the only people I have seen do this.

Reason 5: class schedule is sub optimal. The offerings and times of classes are not really outline for normal gym goers. They must realize this because they have one zumba class at like 6pm and we'll attended but no other classes offered at the optimal people-work-all-day-times.

When i joined i mentioned it use to be a dirty gym and they said they knew and it had gotten better and while I think the cleanliness is marginally better the amount of hair, dirt, and general dust bunnies suggest they have a long way to go.

Source: Google

★ 4

Source: Google

★ 5

Adbul at the front desk is welcoming every time I stop by for a workout! Thank you for your great customer service.

Source: Google

★ 1

The jacuzzi jet has been broken for a while now please fix it. Also the men's bathroom stalls a few are broken please have someone fix them. Also why on earth is the name 24hr fitness when it is not? When is it going to be normal to be a 24 hour gym? The gym is not 24hr it shouldn't be named 24 hour fitness.? Please someone reply. I live in camas wa and this is the closet gym to me.. we need the gym to be 24 hour please...

Source: Google

★ 1

Ample parking. Broken machines, overflowing trash cans in the women’s locker room, toilets were not clean. Sauna seating is coming apart, peculiar stain on the sauna tile. This place needs a deep cleaning.

Source: Google

★ 5

Source: Google

★ 1

"24 hour" fitness but closes as 8 PM.

Source: Google

★ 5

Great experience today at this 24 hour fitness. Easy check in. Machines working. Most importantly friendly, engaged, and helpful staff. Great after workout experience too with clean locker room, nice spa and sauna, showers were clean, hot water and all soap dispensers filled. I will be back for sure! Thank you Erick for the chat on my way out. Keep up the good work.

Source: Google

★ 1

What kind of gym charges $43 plus a month and is called 24 hour fitness closes at 8? It is disgusting and dirty.. many machines do NOT work. Im not sure how management doesn’t comprehend that raising prices yet lower quality of equipment and less access to the gym will just make you lose customers precisely why in the second week of January, this gym is empty!

Myself, my husband and my son will be cancelling our membership at the end of this month and going elsewhere. $43 a mo plus annual fees are outrageous considering we have a membership in Arizona at EŌS for $9.99 a month where the gym is clean and actually open 24 hours a day! Also, the membership fee is taxed here which no membership fee in the state of WA should be taxed.

Hopefully corporate realizes the issues at hand before they go bankrupt!

Source: Google

★ 2

Staff is good and free weights work great! It is clear corporate office is not reinvesting in replacing end of life equipment. Expect 25-40% of the treadmills to be out of commission. Another 10% won’t run all programs, and a full 50% of all equipment heart rate readers are out of commission. The treadmills are 20 years old….

Source: Google

★ 1

This location of “24 Hour” Fitness is ironically never open when I need to workout. Closes earlier than usual every weekend, and 10pm on weekdays. The whole reason I have a membership is to get lifts in when I work late and my regular gym is closed. During their open hours I prefer other gyms because this one is dirtier than all of them. Just pay the hourly rate to have one dude sit at the front desk overnight so you don’t lose the business of everyone that wants a 24 hr gym like the name implies.

Source: Google

★ 4

Great gym and at least the vast majority of the machines seem to be functional.

Source: Google

★ 4

Nice friendly facility. Many classes and the manager is really customer friendly.

Source: Google

★ 2

Despite the bad reviews, I decided to give this place a try. Yep, it's not great. Lockers remain dirty for days. Lots of broken treadmills, and the ones still running have a terrible creaking sound as if they'll fall apart any minute. Machine weights have cushions that are cracked and flattened, and the weight selector pins are either broken or missing.

It's also frequently crowded in the early mornings and all through the evenings. Staff don't always pick up the used paper towels left lying around.

I switched to another company's gym nearby, and it's been much better than here.

Source: Google

★ 5

I love this gym so much!
I moved from Huntington Beach, CA to help my daughter.
Everyone here has been so supportive- the personal trainer, all the staff, !
It’s very clean and safe- I just want to thank the member who found my garage door opener in the parking lot and turned it in 💜
This is a very nice place to live and exercise-
In HB, I left my phone for hours and nobody took it- it feels the same here!
I joined 24 Hours in the 80’s and I loved them throughout COVID
It’s a blessing 💜

Source: Google

★ 4

Great gym but the men’s bathroom is always dirty and out of toilet paper. Happens consistently. I used to go to the Gladstone location and they had no problem keeping their bathrooms clean. Smells like urine too as if they don’t mop.

Source: Google

★ 5

This facility is exceptionally maintained. Rachel, who maintains the club, is absolutely a huge asset to the club. She rocks!

Source: Google

★ 3

It's an OK gym. They have a huge free weight section but a shortage of plates. There are only two 2.5 lb plates in the entire place even though I have asked them to order more for a year. The men's showers are not well maintained so definitely wear shower shoes if you have to clean up there. I'll be trying another gym when my membership is up

Source: Google

★ 3

Source: Google

★ 4

Vancouver locations are missing dumbbell grip size increase at 55lb+

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 1

This place consistently gets WORSE over time. During covid they changed their hours, it’s NOT 24 hour fitness, it’s 12 hour fitness. FOR THE SAME PRICE. What a bunch of BS. The bathrooms are disgusting, they smell like piss so bad it makes me sick. In addition to that, they have also decided to remove THE SWIMSUIT DRYER from the bathrooms - what a great idea! Now, whenever you have a soaking swim suit from using their pool/hot tub/sauna/stream room you can NO LONGER DRY IT. AWESOME! Now I can put my wet swim suit straight into my car! I have also had bad experiences with the manager, whenever you/I have a problem he says things like “Yeah that’s out of my control” Do you think I’m stupid? You own the club.
Want to change your membership level and the associated cost? Too bad, you have to pay an absurd fee UPFRONT to make your membership CHEAPER

I have gone here for a decade, not only that, my family members have gone here for longer!! I never even noticed management before this new guy came in during covid. You use to be able to negotiate fees or have them waved completely, you could change your level of membership, ask about issues in the gym and have someone be responsible for addressing them. NOT WITH HIM. Nor his associates, they are completely clueless and unhelpful. They say things like “Uhh I don’t know.. I don’t think so?” When asking if they’ll address a problem. It’s complete BS.
What do you mean you’re not getting a swimsuit dryer back in the locker rooms? Are you kidding me? I pay a monthly fee AND and annual fee to be treated like dogcrap and have my beloved gym become worse over time due to terrible management and complete disregard for the CUSTOMERS. Got a problem? Get lost. Oh but if you want to cancel, we’re gonna charge you a large sum for that as well. I WILL be leaving this gym. To be completely honest I’d rather go to a worse gym like PF just so I don’t get treated like I don’t matter, my concerns don’t matter, and if I don’t like it, nothing can be done about it. Completely ridiculous. You are ruining your goodwill with the community because I’m certainly not the only one who’s noticed it. Your reviews reflect it. Imagine that.

I HEAVILY ENCOURAGE everyone who is fed up with this continuous downfall of such a great gym pre-covid and pre-new-management to contact their corporate office and specifically list out your grievances and how the management DOES NOT CARE. I will be leaving this gym. It’s a complete joke and he should be ashamed of how he’s tarnished this gym with the people who pay every month for years on end.

Reply to your reply: that doesn’t mean anything, you haven’t done anything when we’ve spoken in person, why would it be different now. I’m not surprised you didn’t reply in a meaningful way or address any of the things I mentioned. 👎🏼

Source: Google

★ 5

Source: Google

★ 2

I went on a guest pass. I visited at peak times. The gym was hot, smelly, and crowded.

Turn up the ac, add better ventilation, and maybe limit the number of people at a time? I struggled to find open machines to use.

Source: Google

★ 1

This gym is disgusting period!

Source: Google

★ 1

When is this place gonna look at all of their 1-3 stars and realize what they're doing is not working?
Go to the other one on 4th plain

Source: Google

★ 4

The club is kept clean,although machines with electronics definitely could be maintained better. Pool has 3 lanes. There is also a basketball full out.

Source: Google

★ 1

Why is a gym that is called 24 hour fitness not open 24 hours?

Source: Google

★ 4

While cleanliness could improve, it's still a step up from other spots I've visited.

Source: Google

★ 1

Only honors passes for local drivers licenses. Not clear in the sign-up process and a huge waste of time. Rude staff.

Source: Google

★ 1

I signed up without trying this location based on prior decent experiences with other 24 Hour Fitness locations. Well, I won’t make that mistake again. The place is way too crowded, the equipment dated or lacking and not organized in any logically consistent way, and much of it is broken. Feels like working out in a fish tank with too many fish in it.

Update: After several more visits I finally dealt with enough broken machines that I have cancelled my membership.

Source: Google

★ 1

Constantly getting sick in this gym. I don't go anywhere but WFH and gotten sick nonstop with a bad sore throat only after going to the gym.

Source: Google

★ 5

Excellence in customer service!
Shout out for “Bree” whose patience and brilliance with technology and kind willingness helped me with my limited tech ability to sync my 24Fit classes with my calendar in my phone.
24Fit MUST be an exemplary employer to have amazing welcoming friendly knowledgeable employees like Bree.
Good for you❤️

Source: Google

★ 1

Always gross and urine smelling locker room.
Almost used to that at this location.
But at this point, change the name or staff the gum.
There was hope when it was back to 9 angym. pm but closing at 8?
Really??

Source: Google

★ 4

Right now I'm coming here for the hot tub and steam room and swimming pool and hope to get on to some of the cardio machine soon!

Source: Google

★ 1

I have noticed, Tec center location has a mager problem with keeping the gym clean and sanitary for about a year now. I don't understand why they are letting the cleaning fail. Sanitary should be priority. Whomever is in charge of this needs to understand that it can't keep going on or I will reach out to corporate. Disgusting restrooms. There are to many people in out to be ignored. This company needs a reality check on priority. That's keeping everyone safe from germs, bacteria spread. I will be taking photos and posting if this continues.

Source: Google

★ 5

Source: Google

★ 5

Great place. Good variety of classes. Pool and sauna rooms are well maintained. I posted a review due to a concern, and I appreciate how quickly it was handled and corrected. Thank you!

Source: Google

★ 5

I visited 24 Hour Fitness for a 3-day free pass and had a great experience. The gym was clean, and the staff were friendly and helpful. They have plenty of equipment, especially for popular machines, and I particularly appreciated the dedicated area for weightlifting, which I've struggled to find at other gyms. The pricing is reasonable, and overall, I will definitely be getting a membership here once my current one expires.

Source: Google

★ 5

Source: Google

★ 4

This is a pretty good gym. I do think they could use more wipedown stations to prompt folks into cleaning up after using equipment. It would also be cool if they had a space to read or work remotely between activities.
Staff all seem nice and all the equipment seems to work well.

Source: Google

★ 4

Please go back to 24 hours! I don’t wanna end up at planet fitness because the hours are so early. Even midnight would help! I noticed a new manager at the club. Maybe there will be some improvements. Other than that I absolutely love this gym and everybody’s super nice.

Source: Google

★ 1

How is this location still in business? It shouldn't be called 24 Hour Fitness when it's not open 24 hours! They close as early as 8PM. Doesn't make any sense. The locker rooms and bathrooms are consistently filthy. Every time I stop by, it looks awfully dirty and smells nasty. Several treadmills and cardio machines are always broken or out of order for months at a time. Treadmills and stair masters have a lot of dirt/mud marks and sweat stains on the machines. When running on the treadmill, it's extremely loud and it sounds like it's going to break down. I don't understand how they can't keep this place clean and maintain their equipment? They keep increasing and charging you more for your monthly membership prices all the time. Where is that money going? Evidently not towards cleaning or maintenance. I will be cancelling my membership and not be renewing anytime soon.

Source: Google

★ 3

Class was supposed to start at 9 a.m. None of the staff came to the aerobics room to let us know ahead of time if class is cancelled or not. (There were about 10 of us). I went to the front desk by 9:10. The front desk told me he was going to text the manager; it seemed he didn’t even know there’s a class at 9 a.m. It was about 9:20 when he came to tell the class it is cancelled.

Source: Google

★ 1

Nothing sanitary about this place, the men's restroom is gross. The lockers look like they have never been cleaned or sanitized inside. There are always a half dozen or so treadmills or stair masters that don't work. At least once a week on Wednesday nights there are "dance teams" that hijack the work out room in the back and make it uncomfortable for other members. The room is not reserved for them. This place has really gone down hill over the years. I heard an employee tell another member that all the employees are now part time except for the manager, and it shows. Seems like the manager is a good guy and cares from my encounters, probably has his hands tied at a corporate level.

Source: Google

★ 3

I have to agree with the negative comments about cleanliness. I often wonder if the health department would reprimand them for the mold and mildew in the showers. I was in the club off Halsey and it wasn't quite as bad as the Tech Center location.

Source: Google

★ 2

If you are looking for a clean/sanitary club, this is NOT the place. The club demonstrates borderline negligence in regard to cleanliness.

Source: Google

★ 5

Source: Google

★ 4

Recently updated their basketball courts and hoops which was much appreciated. Only reasons for a none 5 star review is now gym hours are now limited no longer open 24 hours and locker room and bathroom areas could be cleaner during the rush hours of the day. Slowly making improvements in tough times but a long time customer for over 15 years.

Source: Google

★ 1

I moved from CA & have NEVER been to a dirty 24 hr fitness. DON'T SIGN UP HERE IF YOU LIKE THINGS CLEAN AND SANITIZED! I just signed up and I'm canceling. Going back to PLANET FITNESS WHERE IT SMELLS ClEAN AND CLEANED daily. I approached the front desk person and he seemed like I was bothering him and was on his MAC laptop.He didn't offer an apology he just said they come in later. WHAT A JOKE!

Source: Google

★ 1

I signed up for the trial membership to try out the gym and see if I liked it. I did not like it and that is why I canceled. I signed up for a particular plan because I was informed by a 24-hour fitness employee at the front desk that I would only pay a dollar and I could try the gym out until the 18th and see if I liked it. If I didn't like it, I could always cancel and there were no other costs. He said it would only cost me a dollar. I called to cancel the account and was informed that I had to pay a $50 late fee. So, either the employees are providing improper information, or they're lying. If this late fee is in the fine print somewhere, it is very buried and obviously, the $1 bait-and-switch routine is extremely deceptive. There is fine print on the first page that states there "may" be early termination fees but the link goes nowhere. The only fine print available is AFTER you've gone through the lengthy sign up process and any "early termination fee" is buried in a bunch of other fine print on many pages (quite intentionally). I'll be leaving a 1 star review on Google, Trustpilot, and Yelp. I'll be filing complaints with a Better Business Bureau and the attorney general's office of Washington state. Businesses should not be allowed to continue these deceptive business practices.

Source: Google

★ 5

Why is it called 24 hour yet it’s not….mad lame

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

Not even a 24 hours fitness only open for 12 hours at most. worst 24 hours fitness in Vancouver.

Source: Google

★ 3

Good floor plan, good variety of weights and machines, it's a smaller location so it gets pretty full at peak hours but other times it's almost empty. My biggest complaint is that it closes so early! Ive seen that a lot of other reviews have brought this up.... it seems like 24hr should do something about it 🤔 Calling yourself 24hr fitness and closing as early as 8pm on the weekend is crazy! Also their A/C is out or something because it's been pretty hot and stuffy the last couple of weeks.

Source: Google

★ 5

This review is in regards to a personal trainer at this location. Caleb has been an amazing personal fitness trainer for me. He listens to my goals, and helps create a plan that will help me achieve said goals. He even goes above and beyond to help me understand what types of foods and calorie intake I need, to attain my goals. I can say with 100% certainty that Caleb cares about his clients, and only has our their interests in mind.

Source: Google

★ 3

Why do they call it 24 hr fitness? They are closed don’t open till 6?

Source: Google

★ 4

Much better than it used to be but still has some work needed to fix broken it unsafe areas. 5 stars once sauna wood seating is fixed.

Source: Google

★ 2

Went here for over 2 years but quit recently because of the reduced hours, the way it gets extrememly crowded in the evenings (unsafe levels of crowded with covid still around), and some of the younger crowd that work out here have absolutely terrible gym etiquette.

I'm talking about them doing a set, sitting down and using their phone for 5-10 minutes, stare at themselves in the mirror for 5 minutes, do another set, phone for another 10 minutes, more staring in the mirror, over and over again. Literally did most of my workout (over an hour) each time, and was still waiting for a squat rack or other equipment multiple times a week on multiple weeks. Avoid this place and find somewhere less crowded, unless you are able to work out in the afternoons or something.

Source: Google

★ 1

Before I enrolled, I tried the three days pass, I found it is true the sauna, steam and women shower area is not clean as people said on others review. There are many dirt, hair on the floor. I even smell mold in the steam room. And the socket in the women area is out of power I can't use my hair dryer. I have my wet hair coming home. I told the front desk, they seem they don't care. This place needs lots of improvment and management. Pretty low productivity and poor management.

Source: Google

★ 4

Source: Google

★ 5

Naked old men in the locker room, overweight hairy men in the sauna, Bros on the floor and yoga pants galore.

Source: Google

★ 3

I only use the pool and hot tub so I spend my time in the spa area. There's lots of mold on the ceiling and the tile floors and showers are generally dirty. The pool is a cool temp for winter, it could be much warmer.
The price is right but I probably won't renew after my year is up.

Source: Google

★ 2

Filthiness is getting out of hand..this place needs a good cleaning. Bathrooms are nasty and I stopped using the pool/sauna/showers because nobody cleans anything.

Source: Google

★ 5

This gym is fantastic. Somehow all of the different clocks display a wrong time, so you never know how long you’ve been working out. It’s like Vegas—what time is it? This may be the secret strategy to getting ripped you’ve missed.

EDIT: The clocks are now correct after a few months of posting this review. I’m no longer getting as ripped as if they were still wrong. Sad!

Source: Google

★ 3

Weight room is solid. I rated 3 stars because the hours suck for being a 24 hour fitness. 8pm close on weekends is super lame. A 12am close everyday would be much better.

Source: Google

★ 5

The best place ever !!!!

Source: Google

★ 4

Been working out here for a little I like it just feels a like cramped sometimes though

Source: Google

★ 1

The promotion and really are not in line. Not nice to bring potential clients in and then at the location start changing a deal.

Source: Google

★ 1

Just moved to the area from out of state and wanted to try this gym out got the guest pass online drove here and was told I couldn’t go in because I didn’t have a state ID.

Source: Google

★ 3

The equipment is good , the layout needs a facelift, the temperature is way too warm and stuffy. Cleanliness is about average as I have yet to see any staff cleaning or spray equipment as I have in other less expensive gyms.

Source: Google

★ 5

Source: Google

★ 1

Unfriendly people and staff.

Source: Google

★ 3

Bathroom is dirty. Not being cleaned from day to day. Every corner of the gym has dust a dirt. If there was another gym with a sauna near me I would switch. Equipment is in good shape and I like the layout.

Source: Google

★ 5

Source: Google

★ 1

This gym is has poor maintenance/hygenie, machines, sauna & hot tub are always breaking down and now some workers quit after working here after a month. They have to close early (almost permenalty) because this location is a dying gym

Source: Google

★ 5

The cleanest pool of all. Thank you.

Source: Google

★ 5

Source: Google

★ 4

Friendly staff but too crowded! Depressing compared to other gyms

Source: Google

★ 2

This is one of the dirtiest gyms I've been to. The ellipticals are filled with dirt and grime. There is a layer of dust and filth on most surfaces. Whoever is responsible for keeping this one clean is NOT doing their job. Avoid this gym until management fixes things.

Source: Google

★ 2

The gym equipment in the main area is in pretty good shape. And the main areas appear clean. But, as always, the locker rooms and pool area are not. The women’s locker room was absolutely filthy, crowded, and smelled like mold. The floors were covered in a half inch of muddy water. I went in to tour the place based on poor reviews and found them to be completely true. But I wanted to see for myself before I signed up online. I used to come here all the time back in 2011-2015 or so. The tile in the locker rooms is exactly the same, except broken and moldy looking. It’s long past due to renovate. If the toilet stalls were toward the front, peoples dirty street shoes wouldn’t cause such an issue. Plus better drainage is clearly needed. But what they really need is better janitorial services. Especially in light of COVID. The place is a germ factory.

Finally, when I asked about the sauna I was told it just went out…but they’ve been spinning that line for almost ten years now. Just check the reviews. It’s always busted and filthy. Steam room too. No thanks. CAC may be twice the price but their facilities are much nicer.

Source: Google

★ 5

Source: Google

★ 5

I only play basketball but it’s a w

Source: Google

★ 4

Source: Google

★ 1

Been a paying customer for many years. I go 6 days a week. I have seen this location go from a premier club to a not so good club. Certainly not worth the money I am paying. Corporate, if you are listening or reading this, go see for yourself. Place is not clean, customer service is terrible, gym floor is never clean and is in need of refinishing, many machines are not working properly, whole place needs updating, sauna and steam rooms are nasty and are in need of deep cleaning. Go see for yourself! I do not recommend this place.

Source: Google

★ 2

Men's bathroom stank of urine, the place had not been cleaned in a long time. Steam room was also unappealing due to its filth. I have visited most of the 24 hour fitness locations in the Portland area and this one was the worst in terms of cleanliness.

Source: Google

★ 5

Handled a potential problem triumphantly!!

Source: Google

★ 3

Gym isn't the worst 24 hour fitness in the area but most of the people who work here don't care about taking care of it. The bathrooms stink of urine and the floors are usually covered in it when I have to go in. Other than that it's ok.

Source: Google

★ 5

Source: Google

★ 1

Jacuzzi is often broken. Staff just sits around up front. Nice place in a nice area. Place usually needs to be cleaned. They just don't keep it up. Jacuzzi was broken for months and then it was fixed for 2 months. Now it doesn't work again.

Update - still not fixed 2 weeks later.

Source: Google

★ 5

Source: Google

★ 5

I been member in this club from day one. 2004 I love this club like my home! Friendly staffs! Max, Zach are awesome Management. Nick, Nicki are the best, all the staffs are great.

Source: Google

★ 3

So the place is called 24 hour fitness and is not indeed open 24 hours?

Source: Google

★ 5

Source: Google

★ 5

This is the best GYM, I like the staff and people there, thank you for you job, my respect from Dagestan 🏔

Source: Google

★ 1

Today March 23 I lost 30 minutes, the doors open 30 minutes late and is no Ok, the doors open 5:30 am

Source: Google

★ 2

Needs cleaning. ASAP.

Source: Google

★ 5

Source: Google

★ 2

Why does "24hr" Fitness close at 9 instead of being 24hrs?

Source: Google

★ 1

I just needed to type a bad review because of all of the bad reviews. Like GET YOUR SHI** TOGETHER “24 HOUR FITNESS”

Source: Google

★ 5

I’ve really enjoyed this gym! Whenever I’ve been here it’s always been well cleaned, from bathrooms to equipment. Staff always responds to tv channel requests and been helpful with my equipment questions. From my experiences, not sure if there’s an agenda from the few naysayers or what, but certainly not accurate from my visits.

Source: Google

★ 5

Source: Google

★ 5

I have been going to this gym for many years. I truly like it; very clean and the employees are super nice. I respect for the fact that they recently have changed the TVs channels to ESPN sports only.
With all the respect, I wish we have one soccer TV. I miss watching my morning soccer games Channel 220.
Thank you for your services.

Source: Google

★ 1

This isn't a safe place from the standpoint of disease transmissibility.

Source: Google

★ 5

Source: Google

★ 1

THIS LOCATION IS UNSAFE from a covid-19 protocol standpoint. i have alerted the employees at this location several times and the corporate office and it seems they're unwilling to enforce the CDC, WA state, local, and their own safety protocols such as wearing a mask. i've seen more than a dozen people mostly men during each visit blatantly walking around maskless like a gorilla looking to dare anyone to approach them and say something about it.

we are still in a pandemic and the latest omicron variant is more transmissible and cases are doubling across the country according to reports.

there is signage at the front entrance and everywhere inside the gym that masks are required indoors. the employees and the corporate office seem to be unmotivated, unempowered, and or simply don't care to do their job to enforce their own mask mandate and the safety of their members.

Source: Google

★ 5

Source: Google

★ 5

If there was 15min between classes, it would make for a better transition

Source: Google

★ 1

I don’t recommend this gym, customer service is not really good I moved here from Texas and I was want to try it for three days as they say on the website the guy on the front desk his name is Max he said no we don’t do that we do only one day free pass , so I showed him the website I just say yes still one day , bad customer service, I suggest to anyone move here going to different gym , and for the gym manager stop wasting our time getting 3 days Pass and driving that get this bad customer service at the front desk that’s a shame ,

Source: Google

★ 3

Updates need to made on equipment.

Source: Google

★ 2

I am a member and enjoy the classes. Masks are required in my classes. Everywhere else there are people with no mask or the mask below the nose. Today two front desk people had their masks below the nose. I don't feel safe there at this time.

Source: Google

★ 4

Nice place, clean and well equipped

Source: Google

★ 1

As others have said the place is filthy. The showers are full of mold and mildew and soap scum. They are not enforcing masks. The maintenance guy in the mornings must be a right wing Qanon nut,, he always changes the tv to Fox news even though the policy now is not to.

Source: Google

★ 1

Place is filthy. Stop taking showers, saunas, and steams because the place is not being cleaned and sanitized. Also, employees and management are allowing customers to not wear masks. Many are very good at wearing masks to protect themselves and others, but there are several that do not wear a mask. You have a mandate by the state and you are not enforcing it. You have signs up requiring masks, but you do not enforce it. Do your job!!! I can not recommend this place.

Source: Google

★ 1

No mask enforcement at all. Corporate is more concerned with their bottom line than public safety.

Source: Google

★ 5

Source: Google

★ 1

I Called to get help with my account since I was charged twice for my membership that is supposed to be on a freeze since I have covid. The guy who answered sounded super annoyed that I was calling and pretended to not be able to look up my account with my name and phone number he had a super bad attitude and hung up on me when I asked if he could use my membership Id number to look it up. Not that the employee cares about the business loosing customers but I definitely will be switching gyms.

Source: Google

★ 5

Nice gym, sauna, pool, jacuzzi open steam room closed 9-30-21

Source: Google

★ 5

This is a big gym with a huge basketball court, large events room, swimming pool, jacuzzi, steam room and sauna. Lots of free weights, machines, and a ridiculous amount of cardio machines. Price is the same as other gym chains. Love this gym!

Source: Google

★ 1

Maybe change the name to 16 hour fitness?

Source: Google

★ 5

Been going here for years, love their classes

Source: Google