★ 5

Source: Google

★ 4

The facility is clean and spacious, which I really appreciate. One suggestion would be to have a few chairs available in the basketball gym so players can comfortably change from slides or outdoor shoes into their basketball shoes. Many other YMCAs already have chairs set up along the side of the court. I also witnessed a staff member being unnecessarily rude to someone who simply took a chair from the supply closet to change. Since most players change in the gym to protect both their shoes and the floor, it would make sense to provide chairs for this purpose.

Source: Google

★ 2

Avoid for weird people

Source: Google

★ 5

Great machines and friendly staff! Always clean!

Source: Google

★ 1

I went to ymca the staff ARE VERY RUDE I don't like them family time ended and I went because I did not know then the staff at the front desk knew that we are a family coming to swim the did not say anything just say there and my daughter went to jump in the pool then they said she can't she did not even get to swim I DO NOT RECOMMEND THIS PLACE

Source: Google

★ 1

YMCA BELLEVUE Front desk staff is not very friendly they were very rude sometimes.. they wouldn’t even help you even if they can

Source: Google

★ 1

The front desk is not trustworthy. I submitted my membership cancellation in 03/2025. The membership team replied that they will no longer charge the fee. However they still did for April and May. So I stopped by this site and talked to the two stuffs in the front desk. They said they will create an internal ticket to make sure I am not charged anymore and give me refund. Apparently they lied to me, they did not created the ticket for me. No one contacted me and I am still being charged for June. The membership team stopped rely to my email.

It is a nightmare when you trying to cancel your membership.

Source: Google

★ 5

Source: Google

★ 5

I joined back Bellevue Family YMCA after 7 years. It still feels like home.

Source: Google

★ 1

I wish I could rate this Y higher because it's in such a great spot (and because the alternatives are so highly priced,) but wow, it just really needs some TLC. There's three primary issues: 1) Overall cleanliness 2) Overall equipment quality/disrepair, and 3) lap swimming schedule. 1) The Y is just generally *dirty.* Not messy, just has such a vibe of just grungy grossness. It doesn't need a tidyup, it needs *cleaning.* 2) So many machines are just out of full functionality, and the cardio room is *badly* lacking fans. The few fans that do exist are either broken or stuck one direction. Again, it just is in desperate need of repair top to bottom. And lastly, the lap swimming times are just brutal for adults who work normal hours. I get it that it's a small pool and the importance of prioritizing the (likely higher) number of people who want free / kid swim, but if you work normal hours and want to lap swim before or after, it's really tough.

Edit: Literally *every single fan* in the cardo room has been broken in some way or another for most of the last *year*. Front desk says maintinence is 'aware.' Nothing changes. Come on.

Update March 2025: After 3 months of emailing them trying to get them to fix the fans, they've emailed to let me know that they've confirmed all the fans are working. They are not. I've sent them an updated video showing this. Why. Is. This. So. Hard. The hours and location and pool are the *only* reasons I don't cancel and go anywhere else.

Source: Google

★ 1

Terrible workout environment. Smells like manure in the front. Don’t know why people come here.

Source: Google

★ 5

I just wanted to take a moment to express my heartfelt appreciation for the exceptional service and treatment my fiancé and I have received at your facility. From the very first day we walked in, we have been treated with nothing but respect, kindness, and friendly service. In fact, I can confidently say that your YMCA, along with the McGriffin YMCA, has been the most welcoming and inclusive environment we've experienced. I would like to extend a special thank you to the director, who has been an absolute pleasure to interact with. His patience, understanding, and commitment to treating everyone with dignity and respect, regardless of age, gender, or ethnicity, is truly inspiring. He goes above and beyond to ensure that every member feels valued and supported, and we, as customer members, strive to reciprocate that respect and kindness. My fiancé and I are deeply grateful for the outstanding service and care we've received at the Bellevue Family YMCA. We feel seen, heard, and appreciated, and we couldn't be more thankful. As a small token of our appreciation, we would like to bring in doughnuts and lunch for the staff to enjoy. It's a small gesture, but we hope it conveys our sincere gratitude for all that you do.
To the director, manager, and entire staff team, we want to say THANK YOU for being an amazing team! You all are doing a fantastic job, and we're so grateful to be a part of the Bellevue Family YMCA community. God bless you all, and keep up the fantastic work keeping members of customers happy with a clean environment!😊 😀

Source: Google

★ 5

SKIP Change your mind Say Nothanks I'm Just Lrvicy Don't feel Good.Never Eastgate ymca Bulding Perdio.

Source: Google

★ 1

they don't offer the drop in shower program at this location, definitely felt against their equity mission to be turned away while in need.

Source: Google

★ 5

Source: Google

★ 1

The front desk can learn to be little bit nicer.

Source: Google

★ 3

My daughter attended a YMCA cooking class this week. The director & teachers were very friendly and they had had everything prepared very well. The kids took home a cute mug (they made mug cake). But for the price of the class I didn't feel it lived up to my daughter or my expectations in quality or duration.

Room for improvement:

- Write what they are going to make ahead of time in the class description.

- Add important information in the email confirmation (a parent needs to be present/at the premise & exact time check-in starts)

- Add the age group the class it is intended for. This particular class was for preschool - kindergartners. My daughter is soon to be a second grader. The activity was too basic and she was surrounded by parents and younger children. She had looked forward meeting children her age.

- Duration of the activity - the "cooking" was too short and there was too much free play. Again, if the class description had mentioned age group this is perfect for younger children but not older than 6. The price is hefty for a light weight activity such as this.

We will be taking cooking classes elsewhere next time.

Source: Google

★ 2

This message is to management ,I think you are not running the free services ,parents are having the right to know the updated information about the closing hours due to any occasion/issues , website will not have the updated information and to get information from bellevue location via phone will take decades of time .If going to bellevue ymca based on website information ,front desk will say sorry we are closed or the pool will closed 30mins before the actual hours but website will have different timing which is misleading the parents .

Source: Google

★ 5

Source: Google

★ 4

Very happy to be part of Y family. I specially love their Bolly classes. Their swim lessons are okay for toddlers. Not great but they learn something. I love the variety- yoga, Zumba, bollyx, strong nation, rpm classes to name a few. I like to majorly spend time there in winters which helps.

Source: Google

★ 4

Clean and spacious facility. One suggestion would be to have a few chairs out in the basketball gym, so basketball players can change comfortably from their slides/outdoor sneakers into their basketball shoes. All the other YMCAs have some chairs set up along the side of the court. Witnessed a staff member that was rude to a guy for taking a chair out of the supply closet that he was just going to use to change into his basketball attire. Most basketball players change into their shoes in the gym to protect their basketball shoes as well as the gym floor so it would make logical sense to have some chairs out for the players.

Source: Google

★ 1

I went for pickle ball session on Sunday. There were basketball players hanging around and practising while we were playing. There shouldn't be any other players apart from dedicated pickleball players as it is not easy to focus when they are banging their balls lound. Front dask is responsible to enforce the rule if it is not an open gym period. The same way, we don't go and practice pickleball during basket ball session.

Source: Google

★ 5

Best flow batteries, 30kW 260kWh

Source: Google

★ 1

Staff are friendly but the pool is a disaster as far as lap swimming is concerned. The hours are extremely limited and the rules aren't enforced (kids playing in the lap lanes, people not actually swimming laps in the lap lanes).

Source: Google

★ 2

Source: Google

★ 1

On the day I was supposed to have my adult teen swimming class, the instructor was absent and they still charged me for it. The other instructor that was teaching an adult class just told me to do laps when I could’ve have done laps after class because they have it open after 11:50pm. I did complain at front desk but they said that we should complain to the manager but, she was not there. We then came back a week later to see if she was there but she wasn’t. The front desk just told to email the manager so she can get back to us. When we emailed she did reply saying that they cannot refund the money because I went into the pool. I would not recommend going here because they would take your money. When I’m absent they still charge me and when the instructor is absent they still charge me.

Source: Google

★ 1

Bellevue's ymc is really excessive, because the whole family can go swimming only at 5:30pm on Friday, which is understandable. There were a lot of people there, and they were very, very angry that the lifeguard actually slept there, and he almost closed his eyes for an hour when we were there. They were really angry. I went to call him, he did not have any reaction, black hair, fat, short, for several weeks are he, all closed eyes,

Source: Google

★ 2

Pool looks dated...

Source: Google

★ 5

Source: Google

★ 5

I love what the Y does for the people in their surrounding communities. They deserve five stars.

Source: Google

★ 1

This is unfortunately one of those gyms where after you submit an intent to cancel your membership, they will continue to charge your account until you follow up and they really close it out. I had an easier time cancelling both 24 hour and LA fitness.

My original cancellation was submitted on Oct 2022. I have a confirmation email showing this. However, it was never followed up on.

Fast forward to Mar 2023, and I finally notice the account is still active. I submitted a follow up to the cancellation which was actually processed.

It’s a dishonest business practice. Very disappointed.

Source: Google

★ 5

Source: Google

★ 5

Friendly check-in staff, awesome Group Exercise instructors. - I'm a regular BodyPump participant and wanted to keep up my regimen while in Bellevue for a couple weeks - Bellevue YMCA hooked me up! - Olga and Vira were great instructors - very helpful to first time group class members, they were great at giving direction and high energy. - Had a blast and this will be my go-to gym while I'm in the Bellevue area!

Source: Google

★ 5

Great place to relax and concentrate on a great workout, very roomy and the staff is very nice and helpful! Thank you Bellevue YMCA!

Source: Google

★ 1

Three employees just standing around with nothing to do at the kids zone. No your daughter cannot stay here cause she turned 10 years old 2 days ago. And you need to accompany her through the facility, oh and she’s too young to be in the weight room. So now I effectively cannot use the weight room. She’s too young to be unsupervised so why can’t she go to the supervised area that she was asking to go?

Source: Google

★ 5

Source: Google

★ 1

The group lesson swim instructors are pretty clueless and the swim lessons are entirely useless. Enroll at your own peril!

Update Nov 7 2022: I suspected that this place was racist based on many prior interactions here, but didn't give it much thought. But an incident today confirmed it for me. I think this place employs white people who have not yet learnt to hide their inherent racism. Bellevue has a reputation for being a fairly racist city, but the multiple occasions on which it was blatantly on display at this Y surprised me.

Source: Google

★ 1

The swim lessons are a joke. First of all, the instructors changed multiple times in first month so my child was unable to develop trust.

Secondly, the instructors are not invested in their students at all. I saw him let my kid kick with knees bent and didn't bother correcting.

The instructors are just running through the motions. I was monitoring my own child as well as others and can say that not one kid has progressed in the 2 months we have been coming here. This place is a waste of time and money.

Source: Google

★ 2

As an avid swimmer, this pool is poorly lit and feels very dark and dank. The Sammamish YMCA is the best lap pool bar none but I live in Bellevue and wish they would do something with the lighting to make it brighter.

Source: Google

★ 1

Terrible Customer Service compared to all the other local YMCAs. I have been treated very poorly and discriminated against by employees. Not what I've come to expect from YMCAs.

And the facilities are the smallest/worst compared to Coal Creek (best pool for little kids) and Sammamish.

Source: Google

★ 5

You be chill with them, they be chill with you

Source: Google

★ 1

Review is for toddler/preschool swim lessons. Shallow end of the pool is 4 ft deep which is unsafe for a 3 year who can’t swim especially with the ratio of instructor to child they maintain. My 3 year slid in and went under not realizing how deep it was and nobody noticed except my husband. He was fortunately able to pull her out but I can’t imagine taking her back without a life vest.

Source: Google

★ 5

Locker rooms and equipment are clean, staff are helpful, and has everything I need.

Source: Google

★ 5

Love this Y. Friendly staff. Lots to do

Source: Google

★ 5

Source: Google

★ 4

Most at the front desk are very knowledgeable, helpful and kind. This is an older YMCA so the building is older smaller and sauna is rarely available

Source: Google

★ 5

Front desk Stuff was really helpful and patient.

Source: Google

★ 1

Bath are still not follow COVID guidelines

Not even close close of meaning clean....mold in shower...look like they never cleaning the baths lookers ...
Been in the area for work for few days ,look like this part of the city ppm seems like ....blah.....in many ways.....

Source: Google

★ 3

They advertise childcare, but there is never any available... so I was never even able to use the gym. Won't be coming back.

Source: Google

★ 5

Yes Yes Yes, this GYM is awesome. Swimming pool, free towels to use for showering, there is a basketball court, great Cardio room and possibly the biggest Sauna in Washington state, three levels.

Probably one of the more expensive Gym Memberships I think it's around $81 a month for Adults if you don't have a discount, but it's worth it.

Whatever you do, don't go to Planet Fitness, that is where hopeful fitness Enthusiasts go to die.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Wish was. Aperture labortoriys their lol.

Source: Google

★ 5

My favorite ymca in Seattle the people were so friendly when I was visiting out of town and let me hoop with them. The court was clean the weigh room was nice.

Source: Google

★ 5

Friendly, helpful staff. Pool is well maintained. Clean dressing rooms.

Source: Google

★ 5

Facility is certainly a top notch. I recently subscribed family membership. I take my 13 years old for swimming. Both she and I use cardio room for workout. However, this particular life guard at the swimming pool and the weekdays swimming instructor trying to intimidate me. It happened twice in the row. When I took my daughter for lap swimming first time, I saw instruction on the wall that you may take pictures with the permission of the life guard. I asked one of the life guard that if I can record my daughter's lap swimming. She said that it is fine. Within a few minutes, the day time swimming instructor came and stopped me recording my daughter swimming. Second week, my daughter and I were using cardio room. I wanted to use rest room. Since I am new to this place, and the only rest rooms I am familiar are next to the pool. I went and used the rest room and when I was coming out of the rest room, the same life guard and weekday swimming instructor, told me that I am not supposed come and use the rest room next to swimming pool. I told her that I am new member and I do not know all the rest rooms in the building and I do not see any sign that I cannot use those rest rooms. The staff at the front desk spoke to me after that and told me nothing wrong with using those rest rooms and they will find out why they were telling me not to use the rest rooms. I have a strange feeling that particular life guard and the weekday swimming instructor is targeting me and my daughter for some strange reason. I am concerned about their attitude and behavior towards us.

Source: Google

★ 5

Great facilities with a strong caring for the health and safety of members. The staff are always super nice and helpful. Special thanks to Tai for his help!

Source: Google

★ 1

The most outdated YMCA you'll see and the employees as well as manager are stuck up and incompetent.

Source: Google

★ 1

Source: Google

★ 1

Old building and very rude employees

Source: Google

★ 5

This place is the best. Clean, towels for workouts, best sauna in northwest, hot tub, fans in cardio room.
Best value for your money.

Source: Google

★ 3

I don’t know whether it’s due to the irresponsibility of the clients (average age in the aerobic center is at least 75) or lack of care from the staff, but the men’s locker room tends to be filthy with many towels left behind, washcloths scattered on the floor of the showers, dirt and grit on the floor. The equipment is OK and the staff are polite but not nearly as welcoming as those in neighboring YMCAs such as Sammamish and coal Creek.

Source: Google

★ 5

Source: Google

★ 5

Great people and great facilities. Family friendly to the max.

Source: Google

★ 3

It's an older building in need of renovation. Reasonable for families, but the pool offers no lanes during swim lessons.

Source: Google

★ 1

The worst gym in Bellevue, Way too small. This is a good place if you're over the age of 80.

Source: Google

★ 5

Source: Google

★ 1

This is a horrible YMCA. I had to leave Denver for an ongoing medical emergency in my family. I spoke with Heather who is apparently some kind of manager and she said the Bellevue Y doesn’t honor outside membership transfers. This information was after I went into the Y and spoke with their poorly trained front desk staff who lost my paperwork, didn’t relay correct information to heather. When I finally reached her by phone she said she heard something about my request but she didn’t follow up and contact me. She must not have been that motivated.
When I spoke with her she said that site will not reciprocate memberships like the rest of the country does.
I’ll go somewhere else that has a better facility as this Y is run down. The staff are clueless and the mgmt don’t care.
For anyone thinking about the Y there are wonderful sites out there. This one is an example of the other end of the spectrum. Hopefully they’ll run themselves out of business.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Ymca family Bellevue has best and biggest Sauna in the entire state, three levels and just the right temperature hot but not too hot.

Great towel service unlike 24 hour fitness, which does not provide towels, you get free ones to use at Ymca but have to pay for ones at 34 hour fitness, which also has disgusting bathrooms and showers with hair everywhere, absolutely repulsive. I almost got a membership at 24 hour fitness.

I’m glad I didn’t. 24 hour fitness is going downhill, they will charge you after you cancel, are extremely rude, terrible customer service, according to the reviews I have read.

I never have an issue getting on a machine, the hot tub is great never crowded, bathrooms and showers are always clean when I go. Basketball court is a plus as well as pickle ball at some locations.

Friendly staff, no complaints.

Ymca is a great gym!

Source: Google

★ 1

Source: Google

★ 1

Worst swimming pool management and safeguarding...my kid drown twice while swim lessons and no safeguard reacted, teacher is busy with other kids.

Source: Google

★ 5

Source: Google

★ 1

Called about the discount for poor people and they said is would be $47 a month many gym are $10a month, heop the sacm of the y gets closed.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

Worst fitness facility anywhere. Cheap 24-hour Fitness places have better equipment selection. No space to stretch or warm up. BY FAR the worst Y in the greater Seattle area. 2 - yes, two - rowing machines. Poorly maintained jacuzzi. I would never join the Y if I lived here. Bellevue is stinking rich, but this place doesn’t reflect its location.

Source: Google

★ 5

A nice facility with staff that is very friendly and helpful. I LOVE having a membership there and don't understand how I lived without one.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

This place is great, has a set of weights, machines, 2 gyms, and a swimming pool. But compared to the other YMCAs that I have visited, this is nothing. There are bigger and better places for YMCA that have more classes and variety of other machines and weights. The swimming pool is always crowded here and a little too dirty tbh. Still great for the price!

Source: Google

★ 1

Stupid place. There's a adventure zone where you can left your kids. In Adventure zone employees are all youngsters. They don't watch the kids. They just check there Facebook and Instagram. Just sit and talk.
One day they blame my son that " he hit 7 kids until they cried". Instead of making my son a bad guy they should've gather all of the 7 kids and listen to their
versions. But they didn't do that they said my son is bad guy. I couldn't talk with them as I wanted because of my English. They always blame immigrants and their kids.
Bad customer service.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Great community place. Lots of various programs for kids, adults and elderly. Includes an indoor gym, swim, hot tub, sauna, free weight gym, cardio room, bike room, yoga room and dance studio. Also includes has a day care while you're there kind of option for little ones, it's great. It's an indoor playground and the staff that looks over the kids always are so friendly and do different activities with the kids. The swim staff is also real great. They're very patient with the kids and look after them well. The entrance staff is always friendly and welcomes you by name. The facility also has great hours allowing early birds to get a workout in before work. I wouldn't give it a five cause I'm hard to please but it probably deserves it.

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 1

Showers don't have a shelf to place your shampoo, etc... Extremely limited to place close. The Y in Tacoma gets far more stars, figure that out. Also, the front desk are clueless.

Source: Google

★ 5

Source: Google

★ 4

Good for all ages !!

Source: Google

★ 1

Have not had a good experience trying to get kids into swim lessons. Each time, several months, was given wrong information, including from Bobby that the lessons would be open for on-line registration at 5 a.m., but they were not.

Source: Google

★ 5

A Very kind, knowledgeable, and helpful staff member named Alex helped me get my family enrolled and set up for summer programs. I love that they offer community outreach and scholarships to children that need them! Ymca is a great organization.

Source: Google

★ 5

This is a great facility for people of all ages. This location in particular has an amazing diversity of members. Everyone is welcome.

Source: Google

★ 5

Ir a a gold place to relax ando enjoy

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Good facility. Only complaint is it closes pretty early on weekends. Wish it was open till 10 like weekdays instead of 7...

Source: Google

★ 5

Source: Google

★ 1

The staff accused our son in law of being a trainer, & wouldn't let him come in to play basketball with our 12 year old son, because he was having him 'do drills that looked like private coaching.' They were polite about it, our son in law was polite back. But the accusation is pathetic. Of course they looked like drills, that's why they were there, & we thought that was why the YMCA was here. We won't be going back, & we will be telling as many people as we can about our experience.

Source: Google

★ 2

Source: Google

★ 5

The staff here are amazing! The Lifeguards are always in a positive mood even though their attention is on the swimmers. The front desk can get quite hectic I've noticed but the membership staff are always seeking to resolve your issues!

Source: Google

★ 5

Very nice gym, sport center, and pool. You can bring your baby in some time at pool. Everyone was very polite and smiling. The changing rooms are big but the family room is way too small for 2 adults and a toddler and limited to one.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I this YMCA. They have the best of equipment

Source: Google

★ 5

This is an amazing service for the community. I am grateful for all they do.

Source: Google

★ 5

Source: Google

★ 5

The facilities and classes are top notch and include a large variety of options. This is the only gym I've ever belonged to where the other users and the staff are incredibly friendly, considerate and welcoming and we actually get to know each other. It has so much more to offer than your typical fitness center and at an incredibly reasonable price.

Source: Google

★ 5

Friendly staff and a great massage therapist is available to book appointments. I love going here, the hot tub and sauna are a great way to unwind after exercise. Front desk is always polite and helpful. Love it!

Source: Google

★ 5

Source: Google

★ 1

Tried signing up for swimming lessons over the phone, the woman made me hold forever and then she finally came back with the words "call back later, I am busy and there is no one who can help". The hell is all that customer service for then

Source: Google

★ 5

The best place for my family and I! Loads of activities for us to do as a family and plenty to do on our own. Staff is great and helpful in finding things to do and taking suggestions.

Source: Google

★ 5

This YMCA has something for everyone. Lots of exercising, equipment for fitness, swimming, activities for Seniors, and well run programs for kids.

Come into the YMCA and speak to a Representative on how to become a member. There is no worries if you and your spouse want to exercise abd get fit. Your kids will be taken care of while You are getting fit. It's that simple.

Source: Google