★ 1

Ridiculously expensive membership. And their policies are crazy.

Source: Google

★ 1

I am having a similar issues like what Victoria does. I told one of the employee there to cancel my membership and they told me that I can freeze my account if I change my mind I can reactivate it but I also noticed they’ve been charging money every single month still.

Source: Google

★ 5

Absolutely love the staff! So welcoming and loving each time I walk through the door. They are also so motivating to help reach my goals! By far 5 stars and then more! hands down! I highly recommend Hotworx to anybody. Give it a shot and you are hooked! 😀 I was out for almost 2 weeks and my body felt the difference.

Source: Google

★ 5

Been sitting on getting a Membership with Hotworx for well over a year, I wish I wouldn’t have waited so long! I love how personal the sessions are/can be. Very low stress, low anxiety environment for someone stepping into the public gym world. And the 24 hour access is a HUGE bonus to me.
Everyone on staff at this location has been so wonderful, kind, encouraging and helpful - I’m excited to see where my Hotworx journey lands me physically and mentally 3, 6 and even 12 months from now!

The location is CLEAN and in more ways than one, not only physically clean but the way they limit the use of chemicals here has really grabbed me! Down to the wipes they use to clean equipment and the sprays - well played Auburn Hotworx, well played, we appreciate this little but also very big detail immensely as someone who values a low tox lifestyle!👏🏻🙌🏻

Source: Google

★ 5

I started here in January 2025 and love it! So convenient to work out whenever you want since the training is virtual! I feel great after the infrared and sauna workout always!

Source: Google

★ 5

HOTWORX being so close to where I live is a game changer! The variety of workouts is great. The small saunas are great with a friend! I love being so sweaty after a workout and also feeling the burn. The HIIT workouts push you in the best way. 10/10 recommend. Bonus: the staff at this location are some of the kindest people I’ve ever met! If you’re debating it, just try it!

Source: Google

★ 1

i loved this place for a long time until when i went to cancel they told me there was a 2 month cancellation policy that i was NOT made aware of when i started the membership. i also was not made aware of it when i signed up my sister either! now they are telling me in order to cancel i have to pay up front for 2 extra months in order to cancel. i have never heard of this and its very disappointing. i really liked this place and not everyone can afford something like that. they should really start telling people that when they open up a membership with them.

Source: Google

★ 5

They offer a free introductory class so I tried it for the first time with friends & I absolutely loved it. No purchase or equipment needed for your first workout. Vicki explained everything to us and gave us a full tour of the studio. I was nervous to try it out because I’ve never done a sauna workout before but the temperature is perfect & you get a great sweat and workout in. I ended up signing up and becoming a member and have done 2 more workouts this week. Can’t wait to try all of the different classes!

During my second class I met one of the owners, Melanie. I had no idea she was the owner because she was extremely humble and was deep cleaning the studio during our session. She took the time to answer all of our little questions and even helped us get set up for the hot blast class. It’s cool to see an owner invest in the cleanliness of the studio too, not just the employees.

All around a great experience and I’m happy I tried it out and became a member!

Source: Google

★ 1

Source: Google

★ 5

Anxiety free workout. ❤️ If you don't like going to those big gyms. Judgment free or not Hotworx brings you the peace of mind and comfort no other place has. I truly feel like this place is a second family. The staff knows almost everyone by name. They are quick to help and resolve any tech or personal issue that might accrue.

Source: Google

★ 5

I love the flexibility and available class options available. Keeps me going as a busy mom!!!!

Source: Google

★ 5

Mia and Rylee are great employees! Great vibe here!

Source: Google

★ 5

Source: Google

★ 4

Clean, convenient and the range of options is excellent. My only complaint is the “mean girl” vibe from the young front desk girl. Talking unkindly about the guests after they leave, and looking people up and down with judging eyes. It honestly is so contradictory to everything one would expect to find. It throws the whole vibe off.

Source: Google

★ 5

The workers are great! The infrared hot workout rooms feel so good on my arthritis and fibromyalgia. If you have either of those I 100% suggest that you at least try this out.

Source: Google

★ 5

Source: Google

★ 5

This place is clean, the staff is very kind, helpful, & friendly, knowledgeable. After I tried my 1st session in the infrared sauna cycle fitness class with the virtual trainer I felt so great I signed up immediately. There is an app that works with you fitness watch or band and it also tracks goals, calories, and you can book your sessions in advance on the app! So convenient for busy people like me, I really like that it is 24/7 and you can go any time of day. Choose so many workouts-Pilates, Yoga, core and so many more. Go try it- my 1st session was FREE😀

Source: Google

★ 5

LOVE this place! I am more motivated to workout because I can at ANY time! Plus, the workouts are varied and so I am never bored. I brag about this place all the time, so go try it today!

Source: Google

★ 5

Love this place so much! From the friendly and courteous staff to the clean facility and amazing work outs this place has become my new favorite place to work out!

Source: Google

★ 5

HotWorx has been the best "gym" experience I have ever had and I've now been a founding member and started working out October 17. The workouts are good for all abilities and the heat has helped me become better each day. After starting a health and lifestyle change earlier this year, this was the best next step for me. The burn is amazing and the classes are very satisfying. Go try it and tell them Malia sent ya ;-)

Source: Google

★ 5

I love HotWorx in Lakeland Hills (Auburn), WA! I was not certain this would be the type of workouts for me, but I love the variety of classes...barre, pilates, yoga, cycle....all only 30 minutes. And the warmth of the saunas feels so great on my skin and allows me to burn extra calories. Great staff who are very friendly and knowledgeable. I'm so glad I joined!

Source: Google

★ 5

Friendly atmosphere! Clean saunas, bathrooms, and overall building. Wasn’t sure I would be able to take the heat, but it feels great!

Source: Google

★ 5

I love everything about Hotworx! Not only are the owners and employees super nice and helpful, but other members are too! Everyone has been so kind and motivating. The workouts are challenging yet fun, and I am loving the benefits of working out in infrared saunas! I can already see a difference in my skin, and love the way I feel after sweating so much! Also if you have a busy lifestyle like myself, you will really love how quick these workout are and the option of working out anytime 24/7!

Source: Google

★ 5

This place has positivity and support all over the place. Since 10/22 on my first workout I have had nothing but AMAZING experience from everyone that works there. The owners are beyond knowledgeable in regard to making you healthier and they are all just FUN to be around!! GO CHECK IT OUT and tell them I sent you!!

Source: Google

★ 5

I’m obsessed with this new studio! They have classes running 24/7 which provides so much flexibility for working parents. The classes provide cross training and full body workouts that you can switch daily. The staff is friendly, kind and encouraging. They are always willing to help! This is definitely the best gym I’ve ever been to and I’m so thankful it’s so close to home.

Source: Google

★ 5

I love going to HOTWORX up in the Lakeland Hills area! It is a great workout and with the huge number of time slots and exercises to choose from there are many opportunities to get in there and sweat. The heat is especially great during these fall and winter months. The cross training is keeping me entertained but I wonder how often HOTWORX corporate changes up the workout videos. Different cycling and blast videos would be nice to mix it up; that’s not a dig on the local studio because I am 100% sure the individual franchise owners have no control over that part. All in all, I love going and plan to keep going ❤️ Five Stars!

Source: Google