★ 1

Terrible customer service. They mislead customers just to sell memberships. I was told I could sign up now, not wait until after my trip, and then freeze my membership while traveling. When I called to enroll and purchase the package they had been pushing and calling me about every day, I learned they would charge both me and my husband a fee to freeze. They tried to justify it by saying I would still get a $50 referral credit and, as a “favor,” they could waive one of the two fees. The issue isn’t the fee—it’s the unethical practices.

Source: Google

★ 5

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★ 5

This is the best studio and the coaches are amazing. I can always count on a great work out here.

I have been a member since 2018 and I am still enjoying the workouts. The studio does a lot of community building activities and takes the time to learn each members name.

Source: Google

★ 5

There are so many reasons why Orange Theory is the best workout! The coaches are great, so many fun events and the workouts are awesome. I’m so grateful for OTF!

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★ 5

Best workout with an amazing community! Couldn’t imagine life without my OTF peeps!

10.2.25 - update
Still great! Bingo!

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★ 5

I've been going to OTF Bothell for a while now and honestly, this place has completely changed how I think about fitness. The workout templates are fantastic - they always keep you guessing and the benchmarks and challenges make it so much fun. There's nothing better than having a real way to track your progress and see yourself getting stronger!
What I love most is how much this place feels like family. The owners and staff genuinely care about everyone who walks through the door, and you can feel that positive energy everywhere. It's contagious - the members are all so supportive and encouraging because of the amazing culture they've built here.
The coaches are absolutely incredible !!! They're not just professional, they actually remember your goals and push you to be your best while making sure you're having a blast. They know when to challenge you and when to check in, which makes all the difference.
If you want an amazing workout with great coaches and staff who will take excellent care of you, OTF Bothell is the place for you. It's more than just a gym - it's a community that makes fitness fun!

Source: Google

★ 2

Most coaches are very good and professional, but the Owners on the other hand... They will penny and dime you for the most trivial things in the name of enforcing their policy. I would have been a life long member here if not for their RIGID management style.
When I had to travel out of country for a TERRIBLE FAMILY EMERGENCY for an extended period, management was not willing pause my membership over the phone or email, nor able to downgrade my membership till the next billing cycle - which was 26 days away. Between my membership and my wife's membership, we were forced to pay about $440 for the month where we were not taking any classes.
Even membership cancellation took affect only 56 days after this ordeal...
They are too big to care about individual's circumstances and make accommodations.
Notoriously strict with class re-scheduling and cancellation policies too.
I have heard some very good coaches leaving because of issues with management as well.

Source: Google

★ 5

Great coaches and workouts are always different. You won't get bored with these workouts. Great energy in OT

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★ 5

Amazing gym with fantastic classes and coaches! I’ve been going for year and will happily continue doing so. :)

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★ 2

Coaches are amazing!! That's about the only thing I can recommend about this studio.

The reason I give this sudio 2 stars:
- The space is very small, one of the smallest otf studios I've been to despite being one of the busiest and it's been that way for years.
- Popular times are always wait-listed weeks out
- Nonsensical policies, like not allowing you to reschedule (without charging you a late cancel fee) from one time to another on the same day even if no one is on either waitlist
- Very unsympathetic if you are sick and unable to make it to class. They have charged me a late cancel when I had COVID.

Source: Google

★ 5

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★ 1

The workout is not great. It’s ok if you are super unmotivated and need help getting started but it is very oddly structured. Additionally, they want you to buy an expensive outdated heart rate monitor which is ridiculous and extremely unnecessary.
Finally, if you go to one free class, you should block their number immediately. I have over 50 voicemails from them. The latest one is them following up on my first class from 2 years ago!
In addition, if you do the first class they tell you to arrive over 30 minutes early and then make you fill out a bunch of paperwork and try to get to know you. I don’t need a gym knowing where I work and other personal details about my life. The workout is fine but not amazing and I would recommend going to a different studio that isn’t as desperate and overbearing.

Source: Google

★ 5

I cannot recommend Orangetheory Fitness Bothell enough! From the moment you walk through the door, you're greeted by a truly welcoming and energetic staff that makes you feel right at home. The atmosphere is consistently upbeat, fueled by fantastic music and a palpable sense of camaraderie among members.

What truly sets OTF Bothell apart are the coaches. They are simply top-notch – knowledgeable, incredibly motivating, and genuinely invested in your success. They offer clear demonstrations, provide personalized tips on form, and know exactly when to push you to your limits (in the best way possible!) and when to offer modifications. You'll always feel supported and challenged, never judged.

The workouts themselves are expertly designed. I love that they are varied and never boring, keeping you engaged and consistently working different muscle groups. The heart-rate based interval training is a game-changer, ensuring you're getting an efficient and effective total-body workout every single time. It's amazing how much you can accomplish in just an hour!

Beyond the exceptional workouts, OTF Bothell fosters a fantastic community. There's a real sense of togetherness among members, and it's easy to connect with others who share your fitness goals.

If you're looking for an inspiring, effective, and fun way to get fit, look no further than Orangetheory Fitness Bothell. It's an investment in yourself that truly pays off.

Source: Google

★ 5

I've been to several OTF studios, but the Bothell location truly stands out! The coaches here are energetic, knowledgeable, and genuinely care about helping you improve—whether you're just starting your fitness journey or pushing toward new goals.

Every class is well-structured, with just the right mix of cardio, strength, and endurance. The community vibe is incredible—welcoming, encouraging, and never intimidating.

The front desk staff are always friendly and make check-ins smooth. The studio is clean, organized, and the equipment is well-maintained.

Huge shoutout to the Bothell team for making every workout fun and challenging! :)

Source: Google

★ 2

I joined Orange Theory Fitness in January, and it has been great workout wise. Most (not all) coaches and front desk staff are super nice and helpful. Few policies the studio has are very hard to maintain like cancelling classes 8 hours in advance - otherwise $15 penalty, no show penalty of $15 due to sickness etc. I was sick couple days and front desk said they will look into it, but I was still charged. I was pretty much charged extra on top of monthly fee (~$220 for unlimited) every month because of plan changes or sickness etc. I let go all these inconveniences because I liked the studio vibe and workout was effective for me.

What pushed me over the edge is an incidence where the coach was extremely rude and disrespectful because I was 5 mins late. I entered the room; coach Jenifer rolled her eyes at me (is this a high-school drama!!) and then was extremely rude to me saying I need to leave the room. She didn't need to be so disrespectful! She could convey the same message nicely and respectfully. I am paying $220/month and including penalties every month easily it goes beyond $235 - she is not doing a charity! I am old enough not to tolerate this kind of behavior - I am not a kid; she is not my mom or teacher! I would rather spend my money where I get good workout AND am respectfully treated. I don't know if she would have treated the same way if I weren't a people of color.

I was very disappointed in the fact that I didn't get to do my workout as well because I was late by 6 mins. I understand that the studio has rules about warm up and that is very much appreciated.
- However, I could still have done 5 mins warm-up by myself on the floor (or on treadmill or rowing machine) after I reached and start my workout after that. But I wasn't allowed. I could still have done 49 mins of workout instead of 55 mins. This is nothing against the coaches/front desk, but very stringent studio/corporate policy.
- Nobody wants to be late and lose money/time for no reason. I drove 20+20 40 mins for nothing and also paid for the class. This is just way too big of a time wastage and penalty. This is my first time ever in 6 months coming in late.
- I am specially disappointed because making time with 2 little kids, bed-ridden mother-in-law and full-time job is already very hard as is. And on top, because of 5 mins delay you make us go back home. Not everyone is fortunate enough to live a smooth life where planning ahead for the week just works.

So, I felt this gym definitely is not for me with so many strict rules and regulations, specially where I am not treated with respect. I value my dignity.

I do want to add that the studio manager was very thoughtful about listening to my points which is very much appreciated. I would have give 1 star, but because of the studio manager giving it a 2 star.

Source: Google

★ 5

Love it... It's the best way to learn fitness and be fit .... Initially I was so hesitant to join but after going for few classes I'm really loving it and more importantly instructors are very nice and always helping you when you're doing something wrong or not doing it right... I'd recommend to anyone and everyone... Whether be it a beginner or someone who wants to become more fit...

Source: Google

★ 3

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★ 5

This is the perfect place if you want to kick start your workout regimen and build a habit. The workouts are intense the staff is very friendly and gets you sweating during workout. Will continue the transformation journey with OT.

Source: Google

★ 5

Love OTF Bothell! Prior to joining OTF, I was someone who never enjoyed exercise or had a regular exercise habit. But OTF Bothell changed all of that! Now I'm 172 classes in and actually look forward to my workouts. Seeing the metrics and progress in terms of my tread/rower speeds and the weights I can lift has been so motivating! But most important are the awesome coaches and staff who make this such a fun, welcoming place to work out. I joined as a complete beginner with absolutely no idea what I was doing. I never once felt embarrassed for not knowing how to use the equipment or needing to walk on the treadmill as I built up my endurance. To the contrary, the coaches and other members helped me learn the lay of the land and were so encouraging as I was getting started on my fitness journey. I am so glad I found OTF Bothell and highly recommend it to anyone looking for a welcoming, motivating place to work out!

Source: Google

★ 1

DO NOT SHARE YOUR PHONE NO OR EMAIL. They will spam you for months. I have been getting calls from them almost every other day to sign up for a trail class(not sure I'll sign up considering the latest review on their practices on unfair charges) despite asking them to stop.

Source: Google

★ 1

Total waste of time,

They schedule class and give lame excuses to cancel it.
I booked my try class, and they canceled it saying we have no time to sign the papers even I was 15 minutes early. I am not sure, but from their attitude it seems like they are premeditated and very likely had already canceled the my appointment, they took less than a sec to say you have to reschedule. Very interestingly they did not even try or put any effort, 15 minutes is more than sufficient to sign a few papers.

Source: Google

★ 5

OTF Bothell is awesome! The staff and coaches are friendly and knowledgeable, and during class they're always helpful when/if modifications are needed. Their support feels genuine when it comes to your fitness goals and I never feel judged or like I don't belong (even though it's been many years since I last attended a class).

Source: Google

★ 5

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★ 1

Rude and seek every opportunity to charge cancellation fees

Source: Google

★ 1

Scam alert. This places charges you for late cancellation or no show even if you cancel on time. The staff is rude and doesn’t honestly own up even if their app has messed up. The only 2 polite and helpful folks are Ana (who has left since) and Francesca, who is still around.

I’ve been an OTF regular since May 2023, clocking ~120 classes since beginning. I haven’t had a single missed class or late cancellation until Sep 14th, 2023. On Sep 13th at around 9pm, I dropped the 11:15AM class and booked the 10AM class instead. That day, I was surprised to see a late cancellation fee for the said class. I did not ask for a refund of the fee, I only asked what time according to them I canceled, since I clearly remembered canceling at around 9pm. OTF reached back offering to do a 1 time courtesy refund of the late cancellation fee. When I still persisted with wanting to know what time I canceled for it to be considered a ‘late cancellation’, they changed the narrative saying it was not a late cancellation, but a no show. I figured there was some malpractice involved - but let it slide.

Last week, all of a sudden, my wife noticed that she had been hit with 3 late cancellations! She too has been at OTF for the same duration doing ~120 classes without a single no show or late cancellation. Since we have a set practice of reviewing the next day’s class at 9pm the previous day, we know that we have not ‘late canceled’. When we reached out to OTF, they were smug about it. Only Jamal was honest enough to admit that something was wrong with the app. 2 days after bringing it to their attention, only 1 class has been refunded and the other 2 still remain forfeited.

My main concerns are -

(i) It is very unethical that OTF did not by itself reach out accepting that their app has issues. It took us to point this out, whereas they should have proactively made it right.
It is like a shoplifter getting caught and arguing that he has returned the item so he can go scot free.
(ii) Even after our outreach, OTF has only refunded 1 of the 3 classes they erroneously charged my wife for.

As for your request of reaching out, I don't even know who to reach out to that wouldn't be smug about it, and is willing to engage with humility and make it right.

Source: Google

★ 5

They really take care of you here. From the coaches to the owners, great people.

Source: Google

★ 5

OTF Bothell is amazing! I was someone who did NOT enjoy exercise until I found this place. I have learned so much from the coaches (Yurah and Christie specifically are so awesome) - they truly care about your progress. I’m stronger than I’ve ever been and so much of that is due to OTF Bothell. Thank you to the whole crew for creating such a welcoming environment where I can be challenged and feel comfortable each and every week. 💕

Source: Google

★ 5

OTF Bothell is truly an outstanding place to work out. From the moment you step through the doors, you’re greeted with a warm and welcoming atmosphere that feels like family. The coaches are incredibly supportive and treat everyone with genuine care and encouragement. Their expertise and motivational energy help push through even the toughest workouts.

Overall, OTF Bothell offers a fantastic workout experience, exceptional coaching, and a strong sense of community. If you’re looking for a place to get fit while building lasting relationships, this is the place to be!

Source: Google

★ 5

The team at Bothell OTF is amazing! I workout mainly in the mornings, so mostly with Yurah, Pammy and Ashley who are all fantastic coaches and fun people. They are supportive, encouraging and just plain fun! They make me want to work out!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

The Best place for a fun workout!! Great music.

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★ 5

So far my experience at Orange Theory has been positive and surprisingly fun. I typically do not like to exercise unless I’m dancing. But the feeling you get from the class is so great and makes you want to come back again and again. It has been shockingly fun for me and I found myself scheduling a class because I didn’t want to go more than five days without taking one. Like I’m thinking I will need to upgrade my membership. 😂😂 And this is from someone who REFUSES to go to the gym!! Thanks Orange Theory!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

I switched to Orange Theory from 24 Hour Fitness and couldn't be happier. The coaching and staff are phenomenal. I've gotten great results from their program. You should try it!

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★ 5

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★ 5

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★ 1

This is the only location of the OTF chain I've had issues with, with two female coaches being very rude and making inappropriate comments.

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★ 5

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★ 5

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★ 5

Good vibes in this group workout, and the difficulty is naturally balanced for any body or fitness level! I like seeing my stats from the heart rate monitor in the Orangetheory app.

Source: Google

★ 5

I started with Orange Theory about 6 weeks ago and am hooked! After a longtime hiatus from CrossFit, I’m getting the things I missed from CF as well as finding things I enjoy a lot more—I love the community aspect of it, the accountability, and the coaching, but with more of a cardio focus (over heavy lifting). It’s the best of all worlds for me and I’m so glad I joined!

Source: Google

★ 5

I cannot say enough about this wonderful business. From the owners, to the staff behind the desk and coaches leading the classes, they have done a fantastic job creating a community to help you on your health journey.

So thankful to have found this place! If you are considering trying it out… do it. You won’t regret it!

Source: Google

★ 5

Excellent class and trainers. Thoroughly enjoying it. Love coming for a workout everyday. The energy is
Fantastic in every class I have taken so far.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

I am overdue writing a review as I joined about 6 months ago. I have to say from the moment I signed up for a membership, this place has felt like home and I always feel welcome and encouraged here. The coaches are so kind and encouraging. I enjoy every single coach at OTF Bothell. I find OTF has really helped me not just physically but mentally as well. Even on my hardest days, I still feel motivated to come in. I have never once stuck consistently with a workout routine like I have with OTF. I love the high intensity workouts… this gives me the challenge I’m looking for in a workout.

Source: Google

★ 5

Orangetheory is a unique concept but there's something so special about this studio. Their science-based workouts get you in the door, but their culture and community, that's what keeps you coming back. If you're interested in trying Orangtheory Fitness, but need support to keep you going, then look no further, this is the place for you! There's no studio like this in the Bothell area. Ashley, Christi, and the rest of the Orangetheory Bothell Team are world class and will help you reach your goals. Plus they host great workshops as a value add for their members. Give OTF Bothell a try. You won't be disappointed. 10/10.

Source: Google

★ 5

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★ 5

The energy, support, community....the perfect environment for success!

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★ 5

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★ 5

Best OTF community and all around energizing and fun environment, with the best heart rate based workouts! Best staff to work with!

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★ 5

Still a member here two years later and still extremely happy with being a member here. This place keeps getting better and better, especially with a shift to more strength based classes. Love it!!!

Updating a year later to say that this place is still amazing. Highly motivating coaches and the staff is awesome!!!!! Orangetheory Bothell is an awesome place to workout. It’s a great atmosphere with coaches who push you while making everyone feel comfortable, no matter your level of fitness. The entire staff is super friendly and the members also encourage each other. I highly recommend giving this place a try. You won’t regret it!

Source: Google

★ 5

I have been going to otf Bothell for the last 5 years and I can say that the results have been dramatic.

The first 2 years I lost 50 lbs with exercise here and a somewhat healthy diet.

Since my weight loss I’ve shifted my focus to heavier weights and have dramatically changed my physique and my life.

Thank you otf Bothell for changing my life and giving me a whole new group of friends and family!

Source: Google

★ 5

Fantastic coaches, great playlists and energizing workouts that will leave you feeling amazing, sore and sweaty!

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★ 5

I absolutely love coming to OTF Bothell. The community is amazing and everyone is friendly. 🙂 shout out to coach Christi because her enthusiasm and kindness makes my day!

Source: Google

★ 5

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★ 5

Hi Coach Ashley / Tangelo Team,

I hope you're well. I just wanted to take a moment to express my heartfelt gratitude for your incredible support in helping me manage the intense leg pains I used to experience after our running sessions. Your advice, especially incorporating feet yoga and single-leg blind balance exercises, has truly been a game-changer for me.

Previously, I struggled to walk after our running sessions, but thanks to your guidance, I'm already feeling a significant difference. The addition of feet yoga and the single-leg blind balance exercises have not only eased my discomfort but have also contributed to my overall strength and stability.

Your expertise and dedication in addressing my concerns have made a remarkable impact on my fitness journey. I am genuinely appreciative of your commitment to my progress and well-being.

Looking ahead, I'm excited to continue working with you and building on the progress we've already achieved. Your support has been instrumental in helping me overcome this challenge, and I'm grateful to have you as my trainer.

Thank you once again for your exceptional guidance and support.

Regards,
Raghu

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love supporting a great local business! Located in a very convenient shopping center for me and enjoyed my workout in a clean and focused environment.

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★ 5

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★ 3

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★ 5

In one year I’ve gone for sedentary to being able to hike, row, and do all the outdoorsy things I want to, and I credit this to Orange Theory. The model of signing up for classes bas kept me accountable, and the coaches are SO encouraging. If you’re in need of a fitness program and on the fence, TRY THIS!!

Source: Google

★ 5

Tried their free class. I really enjoyed it. Good music, good sweat session, good people.

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★ 5

I've had the same consistent experience at three different locations over multiple years. Each year it's always improved too.

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★ 5

Great place overall. Friendly staff, supportive community, good engagement and activities laid out for members outside of the club as well as challenges for personal growth.

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★ 4

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★ 1

Travelled for 15 mins and reached class (4.45pm) for a trial at 4.27pm but they asked me to leave ! May be they were full !

But this such a bad experience for me !

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★ 5

Great experience today. Attended a G3 Class. Staff and coach were really positive and uplifting. All different ages and body types were in the class. Burned about 600 calories in the hour. Was able to modify when needed. Recommend.

Source: Google

★ 5

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★ 5

Awesome studio, great workout and amazing staff!

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★ 1

The coaches are nice but the front desk is very rude. Their app also has many glitches. It showed I had an extra class remaining after my regular number of classes and when I went to the class they said it’s my extra class. When I told that app shows that I have an extra class left the front desk was very rude and did not help me out. They didn’t even cancel in such situation and charged me $18. Again, when my membership was ending the app didn’t warn me about the ending date and allowed me to book a class after my end date. If the app had already notified me saying you can’t book a class after the end date it would have been helpful. Again the front desk was so rude they argued with us and still not accommodate our request. Conclusion: Worst experience with OTF Bothell staff. I have been a member of OTF for about 2 years (Redmond) but never experienced such rude and unhelpful front desk. I would recommend joining any other branch but not Bothell.

Source: Google

★ 1

Current and future members beware about the membership termination dates. The OTF app has no way to stop you from scheduling any class that is after the membership termination date. Meaning, you might end up scheduling a class(es) and OTF will silently remove that class from your schedule.

Details:
My membership billing cycle was on 26th of every month and it ended on 25th March 2023. Due to DRI TRI, a lot of classes were already full even before 2 weeks. I had to schedule my last class on 26th March. App did allow me to do so even when membership was supposed to end on 25th. Until the morning of 25th, I could see I have a class scheduled on my app. However on 25th night, the class was just removed. No notification no email nothing. I called OTF Bothell and they were just blaming this on the OTF system. I have been with the OTF for 2 years and this is how they respond when your membership terminates. These classes aren't cheap by any means and this is definitely a huge bug in the app. I thought OTF Bothell would accommodate this request somehow but the lady was rude expecting customers to remember their termination dates when scheduling the class. Would not recommend OTF Bothell due to the bad customer service. I would suggest checking out other nearby OTF branches around.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this place and the staff and coaches! The workouts are tailored to your fitness level and the coaches are super supportive of modifications as needed. Highly recommend it!!

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★ 5

Never disappointed- been a member on and off for many years! OTF has changed my life

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★ 5

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★ 5

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★ 5

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★ 5

Great staff!

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★ 5

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★ 5

Great coaches! Great workout!

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★ 5

Instructors are really helpful and knowledgable. Workouts crafted really work you up when done in the right way. Front staff is really helpful. Overall love the location and the amenities.

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★ 4

It would be great if there is 1 free cancellation per month, otherwise the studio and the coaches are great

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★ 5

Orange Theory is an efficient way to improve and maintain my fitness. I love the ease of selecting/signing up for classes. I love the tech and the instant feedback regarding the intensity of my workout. The trainers are fun and their enthusiasm helps make the workouts fly by. The staff are always helpful and I had an opportunity to meet the owner who is also a great guy. I have been to other Orange Theory Fitness locations and there are many good ones, but this one is consistently great.

Source: Google

★ 5

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★ 5

Friendly and welcoming, coaches are motivating ,the music and atmosphere is really great, great work outs , i enjoy it everyday im there.

Source: Google

★ 5

Update 9/15/22:

Did I mention OTF Bothell is THE best studio? They have the friendliest staff, best coaches, and caring management. Been to many different OTF studios in different states/cities n I feel very fortunate that this is my home studio as other locations just aren’t as amazing as Bothell!

———

OTF makes working out fun and enjoyable and the coaches and the staff at the Bothell location are simply the best!! During the pandemic they were one of the only studios open taking great care to ensure the studio was sanitized so we could come workout and get a much needed break. Truly feel that management team cares about their customers and staff and it really shows.

Source: Google

★ 5

Orangetheory Fitness is an amazing studio, the coaches at Orange theory are great, they are pushing you when you need it and make the workout enjoyable. My main focus is to loose weight, gain strength and build endurance and this place is perfect for that.

Coach Luis is amazing and always pushes you to be better and compete against yourself, if you are looking for a gym then I highly recommend you try Orange Theory!

Source: Google

★ 5

Luv this place ! ! ! the phenomenal staff and coaches make it SOOooo motivating and fun :-)
Workouts are the best, it never gets boring since each workout is different each time. Great energy in the studio each with extra dope playlists and awesome members ! ! !

Source: Google

★ 5

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★ 5

I am almost 150 classes in and I don’t think I worked out 10 times in my life before the journey. My introduction class in late 2019 sold me. The coach at the end of the class in which I burned almost 800 calories in a hour said “where else can you workout and not think about what exercises you will do”. Check out Reddit and see how many people love OTF.

Source: Google

★ 5

Most intense 60-min workout in town! #otfbothell #otfbingo

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★ 5

Happy I get to call OTF Bothell my home studio! The staff is super friendly and the coaches want to help you do your best.

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★ 5

great workout routines, awesome coaches, and nice music. Front Desk staff is very friendly. You will not feel that you are working out and burning calories - music and members make it fun. Try it out!

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★ 5

Best decision ever. Completely changed my life. This one hour at OTF is my "me time" and my best stress buster. The staff is very friendly. I don’t know how they remember everyone’s name . The coaches do an amazing job demonstrating the exercises .Being a beginner those clear instructions and demonstrations are very helpful. I feel so motivated when the coaches encourage me for an all-out or a particular form on the weight floor. I once tried a class in LA, but I love Bothell location the best. Definitely feels like a home at Bothell than any other locations. 150 classes and still counting.

Source: Google

★ 5

If I wasn't so busy with school and work I would be here all the time!! Positive people everwhere and an encouraging environment all around. What's not to love?

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★ 5

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★ 5

Great couches and personal! They cheer you up ! I feel so strong in every workout and motivated to give my best!

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★ 5

I could not be happier with my decision to become a member. The front desk staff is friendly and helpful and clearly explained all the policies up front. The coaches do a great job offering clear instruction on how to push yourself in the self paced environment and have always answered all my questions. There is a real sense of community with the other members, making it something to look forward to each week.

Source: Google

★ 5

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★ 5

I’ve only been coming to orange theory bothell for 6 months now but I couldn’t be happier. Everyone from coached to front desk staff are so nice! I’ve been to a few other orange theory gyms and bothell is hands down the best!

Source: Google

★ 5

the bothell orange theory is a very fun environment to workout at, the coaches and staff are very nice!! i recommend choosing this orange theory to workout at!!

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★ 5

Love OTF bothell! It’s an excellent community! The front staff is very welcoming and accommodating, and all the coaches are very motivating and knowledgeable! Love that the only thing I have to worry about is just showing up!

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★ 5

Best Gym in Bothell. Love the staff, coaches members! Wonderful atmosphere.

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★ 5

Love this place!!! Like a gym family😃

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★ 5

OTF Bothell is amazing! I have been to a lot of OTF locations, but I think OTF Bothell really stands out against the rest. The staff here is so friendly and the coaches are invested in your progress. Plus the facility is sparkling clean and the equipment is all in great shape. And no matter what, you'll always get a kick-a** workout!!

Source: Google

★ 5

Great coaches .. Energetic classes..

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★ 5

Amazing studio, coaches and staff. Love getting the work outs here.

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★ 5

Super friendly, helpful coaches; awesome workouts; and clean facilities! Love it!

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★ 5

I was always hesitant to try Orange Theory because I don’t consider myself a runner and have never loved cardio. BUT Orange Theory Bothell has been most welcoming gym community that I’ve been apart of and has totally changed my perspective. There are options for everyone - and trust me, you will be surprised with how much your body changes and how much stronger you are if you are consistent in going.

I was hoping to find a gym to keep myself motivated knowing I push myself harder when I workout in a group. It has been exceeded my expectations - I love the variations in workouts (I never get bored), the staff and the coaches are wonderful, and I’ve seen great results in my body! HIGHLY RECOMMEND - it’s worth every penny.

Source: Google

★ 5

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★ 5

Love Orangetheory Bothell! Coach Yurah and Coach Jamie motivate me every morning for those crazy 5am classes! Each month there is something new to look forward to, what’s next September?!?

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★ 5

OTF Bothell is what gets me to work out my body and mind more times a week than I ever did before. The coaches, staff, and atmosphere are/is incredible!!

Source: Google

★ 5

I have been a member of Orangetheory for four years now. I have been to more than two dozen studios and while they all share the same workout templates, which are absolutely awesome, there's a few things that separate the Bothell studio.
The management, from the owners to the newest sales associates, make every effort to know their members and treat everyone like family. Often much better than family. They are very courteous, professional and they communicate with their members! Recently there was a building issue and a class had to be canceled. Despite it being no fault of their own, the gave us each a gift to compensate for our inconvenience. That's great customer service!!
The entire coaching staff is absolutely first rate. Their knowledge and energy are second to none!
From the moment I walked into Orangetheory Bothell, I have felt like I was at home and I look forward to coming back every day!
Come check them out! You will not regret it!

Source: Google

★ 5

Fantastic workout with amazing coaches who can help you get the most out of your time. The entire staff is there to help you succeed.

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★ 5

Really motivating and experienced couches. Always some programs runs every month and encourages locals with promotions. I personally lost 10lbs in 5 months. Could have lost more weight with proper diet.

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★ 5

Great coaches. Great environment for guided workouts. Improved stamina and fitness in a matter of a few weeks! Highly recommend.

Source: Google

★ 5

I love Orange Theory and especially this location. All of the staff and coaches are fun, positive , and encouraging. I highly recommend this location.

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★ 5

Love the atmosphere of OTF. It’s a great motivating workout. The coaches and staff are friendly and helpful! I’ve been going for 3 years and it’s the best!

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★ 5

This is my NEW HOME!!! The front desk staff are warm and welcoming. They make the effort to "know" their clients. The coaches are the exact same. My coaches are amazing and super supportive. I pull them aside from time to time to pick their brains; be it, my form, what I should eat, to "why does this feel like that". They welcome the questions and love to share their knowledge. If you need a place to find the results you are looking for, come join my family, we'll get you their! #OrangeIsMyTheory

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★ 5

Great place to work out and amazing coaches and staff!

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★ 4

Highly motivating team of instructors and excellent staff! Best fitness class in Bothell area.

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★ 5

I can’t say enough good things about OTF Bothell. The coaches and staff are amazing. They always encourage you to do your best. It doesn’t matter what level of fitness you are at, Orange Theory is designed to meet people at their current fitness levels and help people achieve their fitness goals. Its helped me become the strongest, healthiest and happiest version of myself. Come give OTF a try!

Source: Google

★ 5

I recently joined Orange Theory and it has completely changed my life. I enjoy having all the workouts planned and having the coaches to motivate me through the workout. I love all the coaches and front desk staff. Thank you for making me feel welcomed! 🧡

Source: Google

★ 5

Although I am posting to get a bingo space, I really do love this place. Everyone is very nice, friendly, and they make you sweat - it's the work out you love to hate. Coaches are great too!

Source: Google

★ 5

OTF Bothell is so much fun. The owners, coaches, sales associates and classmates make it a fun community of friends. I look forward to my workouts with them everyday! Great job, thank you 🙏

Source: Google

★ 5

I started OTF after a stroke and heart procedure cause my goal is to help my circulation and drop off weight! I still have a way to go to achieve all but all coaches helping me through my goal. Some of them have such a good energy!! Thanks Ashley, Luis, Christi and for some of the coaches that are not there anymore! You guys make my days better! Pamela Toledo

Source: Google

★ 5

Started here about 10 months ago as a time filler. Has now become a large part of my weekly routine. Staff is helpful, friendly and fun.

Source: Google

★ 5

Good place to burn calories and get fit

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★ 5

Excellent staff and coaches! Love my classes

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★ 5

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★ 5

Love getting my burn on here at OTF Bothell. Great coaches, staff, and facility. 60 minutes go back fast when your bumping beats and doing treadmill, row, and floor workouts.

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★ 5

It is really helpful to work out everyday. I've never done work out everyday before.

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★ 5

Great coaches, best staff.

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★ 5

Good workout.

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★ 4

The OTF at Bothell is awesome. In general I've had a not-so-pleasant experience at one of the other OTFs around the area, but the team at Bothell is customer-friendly and worked with me to resolve an issue. The best part is the workout and all the amazing instructors!

Source: Google

★ 5

The absolute BEST workout I’ve ever had. I’ve been coming to OTF Bothell for two months and was originally scared to commit to classes. You can hardly blame me, then, for being shocked that I look forward to my workouts and come 4-5x every week. I’ve lost 10 pounds in two months, and the best part is how much stronger I’ve become.

My favorite coaches are Coach Luis, Coach Ashley, and Coach Christina. They keep me motivated and excited to keep coming back. I love OTF and can’t recommend this specific location highly enough!!

Source: Google

★ 5

I am finally motivated to work out again. I don’t have to think about what I need to do, I just need to show up. I am encouraged.

Source: Google

★ 5

I have been going there for a month now. I really like how coaches have planned their workout. Coaches are also paying attention to each and every member of the class. Overall I am very satisfied and I will be continuing my fitness journey here.

Source: Google

★ 5

Its been a while I know this place and have been working out on and off here, all I see is awesome coaches, super helpful staff. Love the level of energy in classes which pushes people to push their limits. I think at this place you can find one of the best guided group workout.
Thank you for making me love my legs.

Source: Google

★ 5

Love the staff and coaches at OTF Bothell. Makes going in for a workout easier!

Source: Google

★ 5

Just love this place! It’s a great studio to workout and it’s amazing to be part of a happy community that encourages its clients to do their best in staying healthy…and to try other activities to gain confidence. Again, I just love this place!

Source: Google

★ 5

People may say there’s no place like home but for me there’s no place like OTF Bothell. It’s my happy place where I’m welcomed with smiles and the staff and coaches know my name. If you’re just starting your fitness journey or need a change from your work out routine, I highly recommend OTF bothell where everyone is not only welcomed but is family.🧡🔥

Source: Google

★ 1

One star for the staff not the classes.
I was 1minute late for 45 minutes class and they did not let me take the class.

I understand that rules are rules and its disruptive for the rest of the class but bothell everett road had one lane closed and it took me more than expected. I explained the situation and expected them to understand and let me in as i was only 1minute late. But staff member Erin and Chris were there and did not allow. I put so much time and effort to be there and not because of me but because of other factors I got late snd they couldn’t make the exception for 1minute.
They ruined my day.

Edit to owners response: I. totally agree if its 5 minutes but I was sent back for being 1 minute late instead of 5 minutes.
Class was at 2:30 and I entered at 2:31.
Thanks about asking me to share concerns on email but when I asked at help desk that if there is a way to raise concern, I. was told whatever you we would not gonna change anything.
I have been a member from a long time and you guys become rude if someone is JUST 1 MINUTE late.

Source: Google

★ 5

Good workout regime and push by the coaches. Everyone is super careful with hygienic and cleanliness practices. I feel comfortable going back and working out.

Source: Google

★ 5

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★ 5

Great energy and fun staff! Highly suggest if you are looking for a motivational way to meet your fitness goals!

Source: Google

★ 5

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★ 1

Studio has major issue with customer experience. They really need to change front desk staff and their policies.

Source: Google

★ 5

I love the hiit based workout designs, group energy, coaching and progress/performance tracking.

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★ 1

Classes are great but front desk staff is super rude and would not consider your situation for any policy.
Had to cancel my membership for staff being rude.

Source: Google

★ 5

You die every time but it’s so addictive. I e been the best shape of my life. Thanks to OTF!!

Source: Google

★ 5

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★ 5

I’ve been a member of OTF Bothell for over six months now. Love the coaches who bring a ton of positive energy. The intensity is perfect to want me to keep coming back for more. Overall, I highly recommend this facility.

Source: Google

★ 4

Free class report: Into the Black Void

This was my experience taking advantage of the trial class at OT.

I chowed down on a protein bar, ate some pre workout and showed up to the class at about 5. Within an hour I began to feel intoxicated from being tired (extremely similar to too much caffeine). The feelings of intoxication persisted for about another hour before I decided to call it a night, as at the time I thought I had worked out enough to have a full on experience.

Now about the class itself:

First thing I know when i enter the class- I am in an eternal black void. No light, no color, no country music (save my own thoughts). It was SO dark and they couldn’t turn on the lights either. I tried hopping on the equipment myself only to realize that I could only use one machine for a certain time, straight ahead and following the rest of the class. This immediately brought panic upon me. I tried fighting against the coach keeping me from getting to any other equipment, but with each failure to diverge from my path I became increasingly scared and agitated. This went on for what felt like hours.

Eventually, I gave in to the void. I accepted my place in the pitch black room on a rowing machine (and what I could only describe as 2 dimensional) realm. I accepted that it was my destiny to work out alone in a home gym until the end of time, with only my thoughts to keep me company because i didn’t like being told what to do. I continued along my path for what seemed to be very long minutes. they played cardi b…

And then I stopped. I had reached the end of the timer. A paternal voice (who I dubbed my workout coach) began to speak to me, telling me that I would, in fact, be alright. The coach began giving me simple instructions via, well, narration. It was through this that he guided me back into my body where I finally got to do some lifting. For that I am giving 4 stars. But will not be returning due to the lighting issues they have going on so that’s where they lost one.

Has anyone had any similar experiences, or heard of anyone that has? Thanks for reading, and please do let me know!

Source: Google

★ 5

I love this place... Good for new or experienced, young or old!!

Source: Google

★ 5

Source: Google

★ 5

Best full body, 1 hour, cardio heavy workout I have found. 3 years has me feeling like I have a healthier body with more energy throughout the day. Every day is a different workout, with focus on strength, endurance or power. The coaches are all awesome, they make an effort to know your name, they keep you motivated to push through the workout and play awesome music. There is a strong community of supportive people that encourage you to be healthier. Strong Covid protocol in place to keep everyone healthy. I found it is the best way to get a solid hour of being pushed to work out that I could never accomplish on my own in the gym.

Source: Google

★ 5

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★ 5

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★ 5

Great location, friendly & helpful staff. Motivational coaches. Terrific workout!

Source: Google

★ 5

Love this place. Super motivating and fun. I tell everyone about it!

Source: Google

★ 1

Instructors and classes are great. However the front desk and management can be aggressive about their policies. There is no empathy for your situation and it is very cold at the management level around this. They will take your money with no hesitation and bill you but if you have any emergencies or something that impacts your ability to make it in on time or need to reschedule to a different day you get lectured and no accommodations and a fee or sessions deducted that you pay for each month taken. There are so many other studios that don’t make you feel terrible when you have something happen in your life that doesn’t fit perfectly within their policy. There is a reason why there are employees and managers in a business, it is to show empathy and find solutions for their paying customers. The owners need to hold management accountable to the lack of empathy they show their customers. There is a lot of competition and they are losing customers because of the lack of empathy they show to their members.

Source: Google

★ 5

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★ 5

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★ 5

You get a great workout at 9round that is really fun! The trainers are great they are friendly, helpful and encourage you to keep going throughout the rounds!

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★ 5

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★ 5

Good quality equipment and trainers are very friendly.

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★ 1

Manager is rude - not sure her name but she has between black and red hair. Manager advised me the showers are being used for storage. I was advised by the manager that I would be charged for a mask. I would advise to visit another location.

Source: Google

★ 5

Love , love, LOVE this place. Everyone is there to work hard and loft each other up. Coaches and staff are exceptional. Ownership is a local family and you can FEEL it in the care the staff show.

Source: Google

★ 5

Enjoy their workouts. Good place to stay active

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love how the workouts are always a good challenge. Staff and coaches are very friendly and attentive. I recommend Orange Theory if your trying to reach a stepping stone in your exercise routine!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It was my 1st free class and loved the entire experience there. If you are into fitness please do try it.

Source: Google

★ 5

Source: Google