★ 5

Love this place. Great workouts, great staff, cool environment. Kicks your butt and it's effective. I truly look forward going to my classes. I just wish they had better class times, trying to make it on time to a 5:45pm class is almost impossible after work.

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★ 5

I've been very late to write a review. I took a class on 11/16/24, it was a great strength class. But front desk experience was THE BEST. I had lost my car keys and was stranded after class. Suzanne and Molly at the front desk looked for my keys, and problem solved a stranded member's desperate situation! Suzanne really went above and beyond. I am so grateful for their willingness to help that day. They didn't have to, class was over. They were so helpful, I'm going to change my home studio to UP!

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★ 1

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★ 1

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★ 1

These people are so disgusting and disrespectful they gossip and fired my niece saying she was dealing drugs how disrespectful and sad.

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★ 5

Update: Still my favorite studio to visit when I am visiting the area. Staff has changed since my last visit. Molly greeted me this AM, just as wonderful and helpful as the last staff. Coaches Marcus, Blake and Jeff provided lots of energy and their own personal flair to their classes!! The studio manager, Madison, runs a clean studio. Sidenote, I love a good OTF branded (they are super soft and wash well) city t-shirt which they have in studio; thank you, Sofie, for helping me with my purchase. They also have mints at the front desk :)

Not my home studio, here for a visit. Coaches (I've had Natalie, Gabe and Taylor, all very energetic and encouraging!!!) and front staff (Brittnie has been the main lady I've seen at check-in, a sweetie) are all wonderful, and the studio is clean!!! ONLY gripe is there are no mints at the front desk like my home studio (habit for the tread portion) LOLOLOL. Seriously, great place to work out. I've been doing Orangetheory since January, an hour of working hard, and I am done. You get a mix of cardio, rowing and weights. It's worth the money!!

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★ 5

Great coaches and members! Always makes for the best workout and you get out of it what you put into it :)

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★ 5

I come here for the great health results and amazing staff.

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★ 5

Super efficient and effective workouts. The coaches at UP OTF are fantastic — always motivating and supportive. Highly recommend!

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★ 5

I started postpartum in mid-2024 and I feel stronger, healthier, and more confident than I’ve ever been.

The front desk staff happily greet you before your class. All the coaches are amazingly helpful, attentive, and motivational throughout your workout. I hate thinking about workout routines, so OTF is great for offering a variety of workouts throughout the week with flexibility to choose your intensity. And the 5 am OTFers are so diverse and encouraging!

The OTF community motivates me to consistently attend classes and makes me feel supported on my fitness journey. I’m so glad I found OTF UP!

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★ 5

Orangetheory is perfect for me—I can show up, follow the workout, and get a great sweat in without having to plan anything. The mix of treadmill, rowing, and strength keeps things challenging, and the coaches push me to improve. The University Place community is incredibly supportive, celebrating milestones and cheering each other on. It’s helped me rebuild strength after a heart procedure and made it possible for me to reach running goals outside the gym! The structure, accountability, and encouragement are amazing!

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★ 5

I have been an Orange Theory UP member since the beginning. I took a break during the pandemic. During the pandemic, I acquired a lot of nice home exercise equipment and I used the workout at home feature on the app. After things returned to normal, I realized how much I missed the group setting and the vibe of OTF so I rejoined. I love the energy, the culture and support. I love the diversity. There is no place like OTF!

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★ 5

I started going to OTF university place back in March 2024. I was skeptical about the program- that I would eventually get bored with running, rowing, and weights. I can confidently say that I made the right choice and the workouts are actually highly varied and intense (as intense as you want). The coaches and community at this location are motivating, professional, friendly, and knowledgeable about fitness. After every workout, I feel accomplished!

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★ 5

I joined Orange Theory December of 2023 as a way to hold myself accountable for working out. I was shocked with how much I enjoyed the entire experience and still do today! I look forward to my work outs and cannot recommend University Place (and Tacoma) locations enough. All the staff and coaches are friendly, fun and genuinely care about you and your fitness journey. They take the guessing out of working out and I always leave feeling empowered and strong. Thank you OTF community for bringing the fun everyday. 🩷

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★ 5

I cannot recommend Orangetheory Fitness University Place enough! I transferred to this studio in May 2022 when we moved to Tacoma, and I was six months pregnant. From day one, the staff was incredibly welcoming and supportive. Their knowledge and encouragement allowed me to work out safely and effectively all the way up until my second baby was born, helping me maintain a strong and healthy pregnancy.

Now, postpartum, OTF UP has been my savior for regaining my strength and stamina. The workouts are always challenging but scalable to meet me where I am in my fitness journey. Thanks to their guidance and the incredible community, I’ve been able to build strength and stay active so I can keep up with my little ones.

Whether you’re pregnant, postpartum, or just looking to crush your fitness goals, OTF University Place is the place to be. Thank you for helping me feel empowered and strong through every stage of life!

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★ 5

Great staff and coaches that remember you when you come in! I really enjoy the workouts and how you’re never doing the same thing.

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★ 5

I joined Orangetheory in 2018 and have been able to attend classes all other the US and Canada. The University Place studio is top notch with great staff and a fantastic member community. Go 5am class & team Loowit!

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★ 5

I started in August of 2024 looking to get back into shape. Never in my life would I have expected how much it would make such a positive impact on my life. I feel so much stronger and healthier, physically and mentally. Thanks to the amazing coaches and community of members, it is hard pick a day to recover.

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★ 5

I joined OTF University Place in October 2023. The free trial class hooked me. The coaches and staff at the UP location are great. The workouts are challenging and fun. Even better, the community of likeminded people from all walks of life and of all shapes and sizes are supportive and encouraging.

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★ 5

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★ 5

Friendly staff and coaches. There are a wide variety of fun workouts that produce good results if you stay consistent. There’s also good music and a very motivating atmosphere. I’ll definitely recommend!

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★ 5

You have done an exceptional job "upleveling" the caliber of coaches at the UP studio. The new crew is more mature, personable, have clear coaching skills AND connect with the clients on a human level. The front desk staff has ALWAYS been top notch, so kudos to them as well.

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★ 5

Positive and member-focused vibe - I’ve been part of Orangetheory Fitness since 2016 and look forward to many more years. And to those who think it’s for a ‘certain age group’ only? Not so. OTF delivers the template and excellent coaching, but how far to take it on any given day is up to each person. In the past nine months OTF coaches have gotten me through PT and rehab. Modifications are always an option - it’s your workout.

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★ 5

Great combination of cardio and strength training! Front desk staff and coaches have been super nice too. The music is fun and high energy. I thought it was going to be competitive because of the screens with peoples info (splat points, heart rate, calories burned, etc), but it really isn’t! Everyone is there just doing their own workout. It’s been a great addition to my weekly workout routine!

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★ 5

What do I love about OrangeTheory Fitness? So many things! Mostly I love the variety--no two workouts are ever the same, even different coaches on different days, so you get exposure to different people with different personalities. I love the variety within the workouts themselves---the variance between base efforts, pushes and all-outs, focusing on strength, power and endurance in different ways and combinations. Even the variety of equipment--there is consistent exposure to all three stations (treadmill, rower and weights), but mixing it up so your body is always challenged in one way or another. I love the focus on the total body also. And I love the coaches! They are so helpful and encouraging, watching your form, helping you get the most out of your workout, sharing your goal of being the best you can be. I love the members and the culture of community and support that OTF creates, with Facebook groups for communication, community and encouraging one another, and challenges that are so fun and push us to new levels. No one is there to impress anyone, no posturing, everyone is there on their own journey toward becoming a better version of ourselves, and that always feels respected and supported at every stage by everyone, coaches and members alike. For total fitness that's fun, encouraging, achieves results and is good for the soul, there's no other place for me.

Update: Even through COVID, this still remains true. The coaches, the members, the culture--such a positive place! They've added 45-minute lift classes with special focus on strength training, which is a nice supplement to the standard HIIT sessions. Definitely worth giving it a try!

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★ 5

I've been there 3 times it's absolutely amazing right down to the service and the atmosphere!

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★ 5

Great workouts with efficient use of my time.

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★ 5

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★ 5

It was so much fun and a great workout! I love the hiit workout style and the group aspect!

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★ 2

I've been an Orangetheory member for over 6 years and due to my profession have visited over 16 OTF studios across the US. I love OTF so much that I ALWAYS bring friends and even family with me to share the love and give them a glimpse of this great organization.

However, I've been attending classes at University Place WA since early November 2023 and have brought two guests on two different occasions. Each time my guests were barely welcomed and not recognized or treated like they mattered. I thought the first time maybe it was just an off day. But tonight I brought my second guest and was again so disappointed in the coach for not making him feel welcomed. At the end of the class the coach made us wait 15 minutes while she had a casual conversation about “tattoos” with another client who she appeared to be friends with. Ie, it was not his first time at the studio and he didn't need to wait around for her to explain results. Contrary to me and my guest, we had to wait for the coach to come explain the results on the OTV screen in reference to his heart rate and the arm band.

The coach treated my guest and I like we were actually “putting her out” by asking her to explain the results which is literally her job. What a shame! She should be embarrassed for her behavior.

I've never been so embarrassed to bring my friends and family to an OTF before. I will never bring anyone back to this OTF for their first time. My first friend refused to ever come back to OTF because of this treatment. Specifically when she visited, the manager even gave her side eye and looked her up and down in disgust (my friend is overweight) . It was so obvious that it even made me uncomfortable.

These classes and memberships are unreasonably EXPENSIVE!! We pay a LOT of money to have a fantastic experience. This is not the case at this OTF. I recommend to all newcomers to make your first OTF visit be at a more welcoming and friendly staffed OTF location. Otherwise you'll get a bad taste in your mouth.

So disappointed in this OTF. Coaches, DO BETTER !! It's disgraceful to treat people as if they don't matter. I brag so much about OTF but you all make me look bad as if I condone this treatment. I’m ashamed to be associated with you. I'm officially embarrassed to say I attend OTF at University Place.

The only reason I even gave this OTF 2 stars instead of one is because the front desk staff are kind and the workouts are good. But I still don’t recommend this location to anyone. We all as humans deserts be treated better. And the coaches at this locations seem to grasp that concept. I’m also adding this to my list of notifications to BBB.

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★ 5

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★ 5

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★ 5

great place, cleanest Orange Theory I have been to.

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★ 5

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★ 5

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★ 5

HIIT training. Low impact, great for middle age or seniors. Guided hour long workout. Been a member for 2 years. Wife joined this year.

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★ 5

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★ 5

Great combination of cardio and strength training. The coaches are amazing, the small class sizes are perfect and the heart rate monitor is my own personal motivator.

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★ 5

Great OTF vibes from Staff, Coach and welcomed in as a visiting cross regional member. Thanks for the workout!

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★ 5

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★ 5

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★ 5

Great staff!

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★ 5

Great place to go if you need a little push in your work out routine and want to burn a lot of calories in 1hr. And I’m enjoying learning new exercises and the staff are great!

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★ 5

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★ 5

The classes are challenging and fun! The instructors are motivating and keep an eye on everyone. I was comfortable learning the equipment and the floor exercises and gently encouraged to push a little harder to get me to my goals! I am going to continue attending classes. Its fun!

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★ 5

I went there this passed Friday for their free 1st time class. Signed up immediately after. I had so much fun and was surprised and proud that despite the fact that im not the most fit person in the class I'm still able to keep up with the movements and enjoy myself. Coach Natalie is so nice and was happy to correct me when i seemed lost, and motivated me while I was on the treadmill. If you come to class I HIGHLY recommend you do additional stretches, because, my lord, I was feeling it EVERYWHERE the next day.
Excited for my noon class today!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

A little on the pricy side but any HIIT class, style gym is going to be about the same amount. That’s the end of anything negative I have to say about OTF. The coaches, staff, and other members are nothing but good vibes and motivation. Booking through the app is simple, and just everything about it has made it really easy for me to stay consistent with my visits for the last 6 months. The 3-4 classes a week I attend have given me more strength, energy, endurance, and mobility.

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★ 2

They were helpful over the phone scheduling, but didn’t communicate that we would be turned away for arriving 15 minutes in advance rather than 30 minutes in advance of class. My partner was trying OT for the first time. We were really looking forward to it. I have done Orange Theory at other locations and was not turned away for a similar arrival time for my first class. I know that the actual orientation takes much less than 30 minutes. We drove all the way there and ran late because of the snow! Wouldn’t want to go to a studio that can’t give grace in situations like these—working out should be fun!

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★ 5

I love the coaches and friendly front desk staff and the workouts are so great. For someone who needs the motivation of a group class this is an awesome option. To hold myself accountable I also love being able to book classes ahead of time through the app and knowing I will be charged if I late cancel or don't show up. Great incentive to stay consistent! Regular workouts make a HUGE difference and after going 3 times per week consistently I am stronger, faster, healthier and feel so much better about myself as a whole. I hope I never have to stop!

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★ 5

OT is energetic and fun! Workouts challenging and no one better than myself to compete with. Coaches knowledgeable and encouraging.

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★ 5

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★ 5

Amazing workouts and coaches, love OTF!

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★ 1

Horrible experience. Don't waste your time if you're on the fence. I showed up 15 mins early instead of 30 mins early to do my first trial class. I was told I couldn't take the class because I had to fill out 10 mins worth of paperwork, get a studio tour (view the treadmills and rowing machines) and write down my fitness goals. I don't even have a membership at this point, I just wanted to try out OTF to see if I even liked it. When speaking with the front desk ladies, the two on the side were staring at me with dirty looks and made me feel really uncomfortable. I was told that since I scheduled my class online, "unfortunately" (front desk ladies favorite word) I wouldn't have been notified of this 30 mins prior rule (?). Anyways, its 2022, if I need to fill out paperwork, I should be able to do that online prior to class. Also, I shouldn't be forced to do fitness goals and a studio tour to try a free class. 15 mins prior to the class should be sufficient amount of time to do whatever I need to do for a 1 hour class. I left there almost in tears walking back to my car. I'll continue with Vie as they are easy to work with and aren't giving me dirty looks when I am asking questions.

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★ 5

Great place to exercise !! Welcoming staff and positive coaches!!

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★ 5

It was awesome. Staffs are great. Especially Gabe Arce was attentive and had a lot of knowledge. He made my experience even better. Thanks Gabe.

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★ 5

Best coaches, clean gym, and amazing atmosphere to push a workout to the next level all within an hour!

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★ 5

The entire staff is amazing! From the front desk to the coaches. I would highly recommend.

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★ 5

I’m addicted to this place. LOVE the workouts, the variety, and the convenience of not having to come up with my own workout program - I just show up and I know I’ll get strength training and cardio mixed in over an hour long workout. Highly recommend!!

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★ 1

Front desk staff was extremely rude and disrespectful . Offered me a promotion for June and gave me a contract to sign. Showed up for the next available class they had, which was 3 days later (it happened to be July 2nd) and they told me that the promotion had ended and I signed a contract so there was nothing they could do. They told me that I should’ve read the contract before signing. Didn’t know I needed a lawyer to sign up for a gym lol. Ya got me, nicely done orange theory. If the owner of this franchise would like to make this right I would love to hear from them. The “manager” of the franchise, Chelsea, did nothing to make it right and would provide me with no further information. Sad because I was looking forward to going there. I’m sure this is an awesome place, I just feel slightly taken advantage.

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★ 5

Great workouts, you will push yourself every class. Staff are always amazing and positive!

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★ 5

I love OTF! It’s very motivating, holds me accountable, and is a fun way to get a good workout in!

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★ 5

Life changing

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★ 5

Amazing workout! Nothing has ever compared for me. The staff, the balance of cardio & weights, the coaching for proper form, the ability to see where you stand with the monitors- I LOVE IT ALL!!

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★ 5

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★ 5

I LOVE my workouts at 0TF!
It’s organized, motivational and goes by fast with maximum calorie burn.

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★ 5

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★ 5

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★ 5

I really appreciate that I get the community feel while getting the personal coaching in these classes. The music, enthusiasm of the coaches, friendly and accommodating staff, clean facilities, and the variety in exercises all motivate me to come back day after day. And seeing the results is just icing on the cake! Thanks, OTF UP! You guys really do go above and beyond to take care of me ❤️

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★ 5

The studio is gorgeous, bright, clean, and has great music (but not blow out your eardrums loud!). The staff was friendly and helpful with me because it was my first class and the trainer was so great-walked me through the intro and the results post workout which was really nice! Would absolutely recommend this gym to anyone!

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★ 5

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★ 5

This is the only group workout forum I've ever done that I don't find boring. I love going to OTF because the workouts are varied, I always feel like I'm about to drop dead from exhaustion afterwards (that's a good thing!), AND I can do it at my pace while still doing the same things everyone else does. The coaches are fun, and take time to do fun member events and competitions that makes this place almost feel like family.

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★ 5

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★ 5

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★ 5

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★ 5

I thought this was A Clockwork Orange related when I walked in. Still great though. 5 stars!

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★ 5

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★ 5

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★ 5

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★ 5

Orangetheory has been great ever since joining. You won’t be disappointed with this location! Awesome friendly staff and amazing coaches.

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★ 5

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★ 5

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★ 5

Love

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★ 5

Variation each class. You have the drive to push hard, but there's also an understanding that we need to listen to our bodies. The coaches are welcoming and there's a great vibe - everyone's out for the same thing, no judgment and helpful classmates. Feeling stronger and faster already!

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★ 5

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★ 5

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★ 5

Always get a fantastic and safe workout!

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★ 5

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★ 5

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★ 5

It was a good night. Took a free class, burned a ton of calories. Only bad thing was having to wear a mask, but such is life.

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★ 5

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★ 5

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★ 5

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★ 5

Time flies when you are having fun. The workouts are the fastest hour of my whole day.

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★ 5

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★ 5

Love the encouragement and motivation

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★ 5

I love the format and workouts, that vary each time. The staff and coaches are professional and very personable. I love starting my days with the OTF workout!

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★ 5

Love OrangeTheory .. great classes and the coaches are really friendly and helpful 😀

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★ 5

Always a good workout

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★ 5

They’re treadmills are a runners dream. Friendly staff, great music, super nice people.

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★ 5

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★ 5

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★ 5

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★ 5

I am 40 and have never enjoyed working out. I joined on a whim 4 months ago. There was no pressure to sign up but I initially did the twice a week option. Within two weeks, I was addicted and upgraded for their full membership. I absolutely LOVE it. Everybody is so great, the workouts are challenging, and I honestly look forward to my next workout. They keep it fun and upbeat. I recommend this to anybody! All the staff at this location are incredible!

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★ 5

Atmosphere is very motivating and the diversity in the workouts keep you challenged every time!

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★ 5

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★ 5

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★ 5

Prior to joining Orangetheory I did CrossFit for 13 years. As I’ve gotten older the heavy weights and Olympic style lifts started to take a toll on my body. I’ve always loved being able to show up to the gym and have a coach guide me through a challenging workout. The only thing I felt was missing from CrossFit was endurance cardio.

I joined Orangetheory University Place in August 2019. So far I’ve loved it. The workouts are a great combination of cardio and weight training without the same risk of hurting myself. The coaches do an awesome job of guiding us through the work out and cheering us along.

As a Chiropractor I always hesitated to recommend CrossFit to my patients because if it was done incorrectly there was risk of injury. I also didn’t believe someone could go from not working out at all to joining CrossFit. In my experience CrossFit was best for athletes that wanted to challenge themselves in a competitive environment.

In contrast I have been recommending Orangetheory to my patients because I believe anyone can participate. The coaches are able to adapt the workouts to everyone’s individual abilities.

I believe heart rate based workouts are the way of the future and Orangetheory is on the forefront!

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★ 5

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★ 5

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★ 5

This is a great location and they run a tight ship! From their coaches to their admin staff, they're all the best. Thanks for the awesome workouts, University OT!

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★ 5

The Orangetheory workouts are well designed and will defiantly get you in shape. The staff and coaches at this location are very nice. The coaches are great at answering questions and helping with technique and form during movements.

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★ 5

The folks at this particular location are positive and high energy--what a great concept for exercise!

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★ 5

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★ 5

I like that the class is coached. It is super helpful to hear either that I am doing something correctly with weights or that I need to adjust. I appreciate it when the coaches know who I am or recognize me or ask me my name. I like keeping tabs on my heartrate - this motivates me to work hard and pay attention to how I feel. I like that I see other people my age; this also inspires me. The people who work at OTF are very friendly and the studio is very clean. I like that I walk out with just enough energy to walk to my car and drive home. I grew up in athletics and even though we don't compete, it kind of feels like a throwback to those years.

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★ 5

I’ve never liked working out in group setting. However, OTF has changed my mind. It is very motivating and addictive. The trainers know all member’s names, and it feel as if I am in private training session as the trainers correct moves. This is the best investment for myself!

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★ 5

University Place OT staff are absolutely wonderful! Always friendly, helpful, and hardworking! Workouts are great! Thanks for pushing me to do better!

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★ 5

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★ 5

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★ 5

It’s fast paced and not boring at all. I don’t have to think just follow instructions and the hour flies by

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★ 5

I love the coaches, and the group atmosphere, yet you still get to "do your own thing" during your workout! Coaches are supportive and encouraging, workouts are challenging & intense, but doable even for beginners. I love the fact that I just have to sign up & show up! Worth every.single.penny. :)

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★ 5

great workout, music, instructors and community

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★ 5

The coaches are the best! They do their best to learn everyone's name and take the time to make sure your form is good. The front desk staff are incredibly friendly and helpful. I highly recommend this place! The workouts are different every day so there's not a chance of getting bored!

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★ 5

great new studio. really liked how much space there was to move around. friendly staff.

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★ 5

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★ 5

Couldn't fit in to my Tacoma location so I signed in to UP. Glad I did. They got me in right away as I was pushing the time limit. Loved this location.

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★ 3

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★ 5

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★ 5

Such a great workout

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★ 5

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★ 5

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★ 5

Loving Orange Theory. Quick, effective workouts.

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★ 5

I've been to a number of Orangetheory gyms around the country while travelling on business and this one still has the wonderful new gym smell! It's cleanly laid out and organized with great facilities I would expect from a new location. Coaching staff was still getting used to everything and were a bit more low key than other studios I've been to. Still got a great workout and will return.

Source: Google