★ 5

Source: Google

★ 5

Best services ever. The staff is very friendly.

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★ 5

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★ 5

Easily the best gym in the Seattle area

Source: Google

★ 4

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★ 1

Really poor customer service. I’ve called a couple of different times today to schedule a medical massage. The first person I talked to told me they required a prescription but then did not provide me with the fax number so I couldn’t give my doctor the correct information.
I then received a text from Pro Club Willows saying they had received my prescription and to call to schedule. I called the number provided and it connected me to the spa at the pro club in Bellevue. I waited on hold for over 10 min to be connected to the correct person. She told me then after looking up my date of birth that she didn’t have my prescription. When I read her the text she said, oh sorry I had your date of birth wrong (she didn’t Bc she confirmed it with me). Then they had no apts for basically the entire month of March which is when I need to come in.

Good customer service could have prevented this entire day of me trying to schedule by providing me the fax number, and letting me know their availability so I could have decided if I still wanted to pursue getting a referral from my doctor. All the reps were very short on the phone and didn’t want to take the time to do it right.

Source: Google

★ 5

I love willows the community is amazing and so are very one of the trainers! If you’re used to a normal gym format and lots of machines this might not be the best place however, do a couple classes and you’ll get enough ideas of how to use things 👍. This place really is like a second home 🤷‍♀️

Source: Google

★ 5

Source: Google

★ 5

This location is CrossFit and chalk friendly.Staff is super nice and helpful. Really clean and lots of open space for fun workouts - tire flipping, sand bag carries etc. They are missing some dumbells 15, 20 and 25? which is not very helpful, hope they get some more.

Source: Google

★ 2

My husband and i had back to back medical massages and while we have very different injuries and issues we had the exact same massage down to the spiel about how the massage therapist is not like other therapists etc...Waste of 55 minutes.

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★ 4

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★ 1

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★ 3

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★ 5

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★ 5

Great place to workout.

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★ 5

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★ 5

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★ 5

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★ 2

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★ 1

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★ 5

The best fitness and health club in WA and possibly the country.

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★ 5

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★ 4

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★ 4

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★ 1

Two of my friends and I went to the pro club to practice volleyball and it was one of their birthdays. We asked for a day pass and they said that we had to be 16 the employees were rude about it and not to mention when we went outside we were stranded. We had no way to get home for another half hour and when we asked to sit inside because it was cold, they said “how long will you be in here?”. The Redmond pro club was not nice or helpful in communicating more with us before we were kicked out.

Source: Google

★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Fabulous facility with great physical therapists. Amazing place if you can afford it.

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★ 5

Great physio staff very knowledgeable and work well with you. Definitely my go-to place

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Best of the Pro Club locations by far. The staff is very friendly and there is a much more intimate feel than the more corporate, huuuuge gym feel of the Bellevue location. Excellent facility with lots of racks, plenty of free weights and a nice open turf area for performance work.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Great facility and staff. Austin rocks!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

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★ 5

It feels like you're family when you're here. The people, whether they work here or are members here, care. They're friendly, encouraging and come to improve their healthy lifestyles together with a great community.

Source: Google

★ 5

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★ 5

Medical massage here is better than anywhere else I have tried and I've tried so many. Staff is very friendly.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 2

The Pro Sports Club has a lot of upscale equipment, it's true, and they keep them in good shape there. But the atmosphere, the culture there, is elitist, backwards, and stifling. The pro sports club is for elitist corporate jocks who want to work on their abs and/or network at the same time, and Bellevue Women who are scared to death of gaining 2 pounds, or people who are from out of town. The people that work there are sickly sweet to your face, but can't stand how the place is run behind your back, and it shows. All the workers there are scared to say one wrong word. It's like Disneyland. They pander to The Rich there, with fancy car washes, a gross "elite spa", and oddly out of place marble and chandeliers combined with out of style 70's décor and garish paintings. The only reason I like it is for the pools and the well-maintained equipment, I wish I could find the same thing elsewhere and I'd dump this place like a hot potato.

Source: Google

★ 5

I’m really thankful that the Willows location is there. It’s nice to be able to workout close to work in Bellevue and close to home in Redmond. It may not have all the amenities that are available at Bellevue but it’s still pretty amazing. I really enjoy the cleanly upscale atmosphere of all the Pro Sports Club locations and I recommend it to anyone that can afford it as well.

Source: Google

★ 5

Pro Sports Club is a really amazing gym. It has all the amenities that I could ever want and more just in case. I’ve been to the Bellevue location but I like the WIllows Road one a tad more. There are a lot of group classes available. The staff is very helpful and I feel a lot more comfortable here than in other gyms.

Source: Google