★ 2

Staff is nice, equipment is decent, nothing broken but they don’t have a hip thrust machine. The worst part about this location is that the bathrooms/hallway to the bathrooms always smell like pee ):

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★ 1

Very unfortunate experience and extremely unprofessional office. They really only care about sticking you in a membership to get your money and then disappear when you try and get a hold of them. My husband completed his membership and let them know he would not be renewing and to STOP taking monthly payments. He was told to come in and sign paperwork, but nobody EVER picks up the phone over there OR returns calls! Conveniently his key fob no longer works so he can't even get into the building to speak to the "manager" (whoever that is now). We were advised against getting a membership at this place, but unfortunately we did not listen. Never again.

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★ 4

100 pushups/day for 90 days.
Lift 100,000 lbs. a week:
50,000 legwork
25,000 benchwork
15,000 arm work
10,000 shoulderwork.
Get After It!!!! 💪💪💪

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★ 1

Austin, the general manager at the Neenah location was very unprofessional and in my opinion, unfit for a managing position. He went from greeting you at the door as you enter/leaving the facility to forming an opinion of you and immediately giving you the cold shoulder. He spends his entire time sitting in his office goofing off/gossiping with his 18 year old trainers. My girlfriend and I have gone to many gyms in the fox valley and this one is by far the worst one. I have never felt so judged and unwelcome at a gym. On top of that, wouldn’t you think that the general manager at a gym would be “fit” in a physical sense? Not 300 ibs? Interesting to say the least. The trainers look like they’ve never even touched the machines in their entire life by the look of their physiques which is a shame considering they have to instruct newbies. Very disappointed!

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★ 5

Extremely friendly staff who cares for their members. Clean facility with variety of equipment. Never too busy like some other gyms can be

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★ 4

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★ 1

I once had a membership with them and they continued to charge me after I canceled and returned the key fob years ago. I decided to once again look into them as they offer these $600 challenges of loosing weight but between two co workers and a relative all saying they take your money but you will never get a refund, I did my homework and discovered this to be true. Trainers are late, rules of the challenges change and they always work an angle to keep your money.
Besides the place is the size of a storage unit for the same price as going to the YMCA, I decided on their competitors for $10 a month.
This company should be ashamed.

Source: Google

★ 1

Unfortunately I feel like I am being forced to give Anytime Fitness Neenah a 1 star rating. At the beginning of 2024 I went in to get more information on their 6 week program and was very upfront about the fact that my husband had a work trip end of January and with 2 little ones and no sitter I would not be able to come in for a week. Austin confirmed this was fine and extended my contract to 60 days instead of the typical 45 to account for this. Come the end of the program I ended up beating it when it came to body fat percent lost which means I would get my $600 back. They submitted the paperwork and now corporate is denying the refund because I went past the 45 days even though I asked and got confirmation multiple times ahead of time this was ok before signing up and my contract confirms that. This battle has been going on for 1.5 months now with no resolution in sight. I had planned on continuing to go to this gym after the 6 weeks were up but I guess I'm off to planet fitness after seeing how they treat people. I can't get anyone at the Neenah location to help resolve the issue, they just say they didn't know which is ok mistakes happen but yet aren't trying to make it right from what I can tell because I get no updates from them unless I call and reach out and just get the"corporate denied it" answer. The manager/owner Gaven now ignores calls and texts simply incurring about the status as well. Very unprofessional, disrespectful and frustrating. If they end up making the situation right I will gladly change my rating and review but at this moment I'm rating based on how I've been treated this past 1.5 months.

Update: Another month has passed and still no resolution or even attempt to work towards making it right. Just getting completely ghosted and ignored. You would think $600 wouldn't be worth more than a companies reputation but I guess it is. Now that I am starting to talk about how awful this place is and spread word to steer clear I am finding more and more people this has happened to. They are so quick to take your money but never intend on giving it back through this program as they will find a way to fail you. Fom the moment I signed up no matter how hard I worked I was going to lose because I was lied to and they all seem ok with it....even up to the corporate level. Extremely shady, unprofessional and disappointing. Thank goodness Planet Fitness came to town to give us a better option than being treated like this.

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★ 1

They continue to charge you monthly after canceling. They only care about being paid. Getting them to stop charging you for something you don’t use is like pulling teeth. Would never recommend.

4/24/24; another month, another charge, still no refund. Really awesome company….

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★ 4

Great gym, wide variety of equipment, and kind staff. Only real knock I have is the lack of kilo plates and texas power bars, but I get it causw they're expensive and highly sport specific.

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★ 5

Great staff, great atmosphere, great facility!

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★ 5

I'm rating five stars, not because of my membership but because of their overall appeal. I didn't sign up for this place as I don't see reason to pay something, on top of being commited to paying a place that after three months of working with their team I'd be unhappy with. Honestly to each their own, If you wish to go here and be obligated to pay for however long the contract lasts, more power to you. I personally go to Planet fitness which offers more items per month for the same price/ maybe more. Yet for me I'd rather pay more for 0 commitment then a hunch that after a month I'll maybe like the place or not but be forced into losing money.

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★ 5

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★ 1

I have never been there. afraid I might hurt myself

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★ 5

Awesome personal trainers! Colton worked with us 3 times/week and helped my son and I get (and stay) motivated with working out. Highly recommend Colton. We hit our weight loss goals and are keeping up with workouts Colton made for us on our own now, but when we badly needed this push, this place was perfect. We saw someone going around cleaning equipment almost everytime we were in for workouts. The bathroom/shower areas were spacious and clean too. When we need a push again, we'll come back.

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★ 5

I love it here! (-:

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★ 5

Great staff. Clean gym, pleasant atmosphere.

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★ 5

Literally maggots on the floor and nothing done about it even after several attempts to tell employees. Off to Planet Fitness I go. Cheaper and way cleaner.

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★ 5

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★ 1

Complete fraud. Was told my membership was canceled while they continue to charge. The club was subpar and unwelcoming. No one knowns what the other staff is doing. Extremely rude and disorganized. Steer clear!

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★ 5

After Tacobell this is the place to go!

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★ 2

The equipment is okay.... but my God, the fees and the guilt of trying to cancel is ridiculous

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★ 3

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★ 1

Machines will go months without getting fixed. They are also more expensive than a lot of the others around.

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★ 2

Not impressed. Signed up online, paid, just had to stop in and get fob. Get there, they can't find anything. Had to redo sign up, ok. Defeats purpose of being able to do online sign up. I guess they found original sign up, and cancelled key fob they issued, so I couldn't get in gym Friday, Saturday, or Sunday. My nights off. Seriously, if you cancel one account, don't you verify the one you didn't cancel has a working fob??

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★ 5

Great place to workout. Clean. Trainers are awesome. They take their time to show you how to do each exercise properly.

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★ 5

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★ 4

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★ 5

I was apprehensive to starting working out again after 5+ years because I was out of shape and had some health issues

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★ 5

Great classes and a super friendly and helpful staff. They are always responsive when I've had questions or comments, especially via text which is very convenient.

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★ 5

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★ 5

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★ 5

e trainers are very knowledgeable of health and mindful of injury. The staff at the front desk are very helpful and friendly as well.

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★ 5

Personable and accountable on your way to a healthy lifestyle is what you get here. Excellent personal trainers. Two to three people in personalized fitness classes. Nutritional meal planning available with in body scanning to see your progress. A place to have fun while getting healthy...like a family!!

Source: Google

★ 5

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★ 5

Great facility. Decided to join because its a local gym with all the equipment needed for a great fitness program.

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★ 5

Loving this club so far, the hydromassage chair was great after my 2 workouts today. Great way to end my workouts.

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★ 5

Great gym, clean and well managed. Staff and trainers are very helpful and supportive.

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★ 5

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★ 5

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★ 5

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★ 4

Decent gym. Small but has everything you need. Best part about it is that it is never packed at all. Set up cost is expensive as Heck though!

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★ 5

Friendly and inviting place to maintain your physical health!

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★ 5

The facility is top notch and very spread out. Even though they have a large client base, there is still plenty of room for everyone. The staff is my favorite part. They are super knowledgeable, very helpful, and always upbeat and friendly. I've been going here a minimum of two times a week for almost a year now. It's the 4th or 5th Anytime I've visited in multiple states, and by far it's my favorite one!

Source: Google

★ 3

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★ 5

Stopped in this evening to cancel the memberships in my household. (Nothing to do with the gym itself, it’s a great gym) Carrie was working in the office and she was so kind, understanding and professional with the cancellation transaction. Outstanding customer service!

Source: Google

★ 4

Very nice staff, nice, safe, clean environment to work out in.

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★ 1

DO NOT GO HERE !!! The owner clearly does not care about here clients !!! I requested a cancel of my membership . 3 months later I am still being charged !! I call and they say that They will only refund me 1\3rd of what I was over charged . I'm going back to experience fitness and saving 30.00 a month from anytimes way over priced membership. plus they are sooooo small and have limited equipment. Do yourself the favor and go somewhere else .

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★ 5

Fantastic Clean Socially Didtant

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★ 4

Open 24/7 worth the price to go whenever you want to....get your workout on ✌️

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★ 5

Have a real hoot every time!

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★ 1

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★ 5

A good gym for the average user. Will have most equipment you need and friendly staff who do not push you to anything you did not want.

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★ 3

The new location is ok. Given the new Anytime Fitness corporate business model, local clubs have become pretty average. I use this club when in town for work and it gets the job done. Locker storage is limited and the time I was there, the space filled up and people just left their items on the floor so had to be careful not to trip on things.

There are limited weight machines, some of the cardio machines are unbalanced so difficult to use and some of the individual TVs do not work. Free weight area is spacious but very busy and sometimes hard to find a place to work out. Have patience and you can get a good work out in. They do have a large warmup and stretching area and clean shower rooms. Parking is no issue.

Pretty standard in the new business model. Clubs no longer seem to do active maintenance on the equipment so it's up to the members to report issues.

Source: Google

★ 5

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★ 5

GREAT GYM. The staff is amazing. They actually care about you as a person, and not just a client. Doesn't matter what your fitness level is, they accommodate everyone. Couldn't imagine going anywhere else.

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★ 1

If I could give this gym zero stars I would. The staff is all polite and helpful until they have your money. The don't show you how to use any of the equipment and your expected to know how to use it already. The staff makes rude remarks behind your back when they think they can't hear you. Then when you inform the manager they say its just a misunderstanding. Good luck trying to get a refund or cancel your membership as they know you are locked in for a whole year.

They did not cancel the membership or offer a refund.

Source: Google

★ 1

Started out great but my biggest mistake was getting a personal trainer to supposedly help me. After about a year in personal training i was tore apart with her saying everything I eat is bad for me and constant criticism of how I was doing the workouts she was showing me. Only choose this gym if you want to work out on your own. If you want a personal trainer go elsewhere... Definitely a judgement zone.

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★ 5

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★ 3

Overpriced

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★ 5

Nice selection of equipment and helpful staff,my trainer is flexible in my needs of exercise.

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★ 4

Great place to work out employees are decent but don't let them try to oversell you

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★ 5

I like a trainer named becklyn she is thorough with alot of knowledge and clean atmosphere

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★ 4

I frequent this gym on my way home from work most evenings of the week. I greatly appreciate they're larger and upgraded space with more bathrooms and now shower lights included. All of the machines and equipment are up-to-date, kept clean, and in great condition. Perhaps because they're so successful they could use some more space or another location in Neenah. It feels a bit crowded most weekday evenings past 4 p.m. parking also becomes an issue as well.

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★ 5

Great trainers, easy to find equipment.

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★ 5

Love these guys. They are amazing and welcoming! The gym is very clean and well kept.

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★ 5

Always a pleasure to work with staff. They accommodate everyone. Trainers are well 3ducated in what they do.

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★ 2

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★ 4

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★ 1

I pay $46/MONTH to workout at this gym. Why? Because they have me locked into such an absurd contract that canceling my membership would cost me even more money. On top it, they offer no group fitness classes.

The stair machine has been broken for the last two months and today, I couldn’t even use the weight machines I wanted because one of the trainers was reserving them for his client via his clipboard. There was also a good sized bug crawling up the wall in the smaller-than-ever coat rack/cubby space area (which you’re lucky if you can find a place to set your jacket).

This place is subpar at best and definitely not worth the money. I chose it because it was the nearest to my house but I now would rather drive for a bigger, less expensive gym that offers fitness classes and doesn’t lock you into a contract.

Source: Google

★ 5

Love this place!!!

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★ 5

Best gym around open 24/7 it's great

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★ 4

Anytime Neenah is the only gym in the area that allows you to join for a month (versus one or two years). Additionally, the staff is congenial and the facility is well maintained.

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★ 5

Awesome experience, updated machines, great employees that are willing to help whenever needed.

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★ 5

Never have to wait for equipment. Great, friendly staff! Always clean!

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★ 5

I like being a member of Anytime Fitness because of the open 24-7 hours and the variety of equipment they offer.

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★ 5

Clean facility with friendly staff! A great place to get an afternoon workout in!

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★ 5

This is a great place. It is clean and equipment is well maintained. The staff and trainers are personable and genuinely interested in helping you achieve your fitness goals. Love my training sessions and workouts.

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★ 5

Awesome staff, super clean facility, friendly, responsible members! Worth every penny!

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★ 5

We especially enjoy the boot camp for seniors, the program is tailored for seniors and our instructor makes the workout enjoyable.

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★ 5

Gym is clean and neat. Staff is always friendly and willing to help.

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★ 3

This is a great gym. I just haven't been able to find a time when it isn't crowded.

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout

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★ 5

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★ 5

Always clean and never too crowded!

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★ 5

Awesome gym.

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★ 5

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★ 5

Best club around, and open 24/7!

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★ 5

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★ 5

The staff at this gym is the greatest in the valley. I have transformed my body here and have had nothing but support from the members of the gym and the staff. Great place to workout, I have been here for nearly 4 years and don't plan on stopping anytime soon!

Source: Google

★ 5

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★ 5

I joined Anytime Fitness-Neenah about a year ago after I have moved to the area. I was in the process of recovering from hip bursitis and was out of shape at 266 lbs. I was mentally, emotionally and physically in pain and I knew I need a good gym and trainer to help me get back into shape and feel good again! When I first visited Anytime Fitness, the staff, Trisha and Jess, were absolutely amazing. They were extremely helpful and they seemed to be truly excited for me in regards to getting back in shape.

My trainer, Travis put me on a great dietary and exercise plan and even though it took me awhile to recommit, he never gave up on me! He was not only supportive while in the gym, but outside of the gym as well. Training with Travis has been life changing! Since August 2014…I am down approximately 45 pounds so far!

I feel that my journey has been shared with the friends from the gym, the trainers and the staff. Everyone is extremely supportive and complimentary of each other. It is truly a family atmosphere regardless of your age, size or athletic ability. To say that Travis and Anytime Fitness-Neenah have changed my life would be an understatement. I am truly a blessed member of this gym and will continue to be for years to come. Thanks ATF-Neenah!

Source: Google

★ 5

Anytime fitness is by far one of the best gyms I have had the opportunity to lift at. The atmosphere is always welcoming, there is hardly any wait times for the machines and you can always count on the staff to try and help point you in the right direction for your fitness goals. It's definitely worth a look!

Source: Google

★ 5

The Anytime Fitness facility in Neenah is top notch! The gym is very clean and the machines are in excellent working order. Trisha VanHecke is a very friendly and warm person. When I joined the gym she took the time to answer all my questions and she made me feel very welcome, and I have continued to feel welcome by all the staff. I highly recommend joining Anytime Fitness in Neenah!

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★ 5

I never thought Anytime Fitness of Neenah could be so family friendly! The staf is so nice and caring. It's a great place to meet new friends and workout buddies. I will make Anytime Fitness my gym to go to for YEARS to come! They gym is always tidy and neat. They're always offering free snacks and water. They answer questions without hesitation. It's a great get away for relieving stress.

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★ 5

Clean facility, helpful staff, not crowded, and all the equipment I need. What's not too love?

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★ 5

Absolutely the best gym in the Valley!! Equipment is top of the line. Members that care and are devoted to getting or staying healthy!!

Trisha does a great job and all of the trainers just make it an amazing place!!

Love it! Thanks!!

Source: Google

★ 5

My wife and I have been members at Anytime Fitness - Neenah since May 2012. While it is true that it isn't the low-cost gym option, I feel our memberships are definitely worth the money. In fact, we just signed up for another 12 months. The gym is always clean, the staff is friendly, and you can go there anytime on any day. This gym does have week day peak hours from 4-6pm, like every other gym, but having to wait for machines, weights, benches, or cardio equipment to use is rare.

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★ 5

I love ATF in Neenah due to the fact the gym is always CLEAN, organized, and inviting. I love how the staff knows me by name after only a short time there. I hired a personal trainer- Travis and I love his constant positive attitude and positive coaxing! I love his drive for success- my success! He developed a plan for me that allows me to get the most out of my workout, a nutrition plan, and obtainable goals.

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★ 5

The staff and trainers are awesome, they make the club fun! I have lost pounds and inches because of the unique workouts my trainer has given me. She makes them interesting and is constantly encouraging me to push farther and do more.

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★ 5

Love Anytime Fitness in Neenah. Trainers are awesome, Trisha the club manager is great and very friendly, and the gym is always clean and well kept. Love it and recommend the everyone!

Source: Google

★ 5

Joined ATF Neenah last year, Tricia got me signed up at the beginning of their "Earn Your Free Summer" promotion, and I was so motivated to get started, then did nothing and wasted my chance to earn three free months.

Finally around mid-late October last year I decided to use my free Personal Training session that came with my membership (A HUGE PLUS if you ask me!) and I met with Travis, who was a new personal trainer there. Him & I hit it off great from the start, and he told me that since he was a new trainer, he was going to be having a drawing to give away two one month Personal Training sessions (one male, one female) for free.

I had wanted to continue working out with Travis on a regular basis, even if just once a week or every other week, but I just couldn't afford it; so I made sure to put my name in the fish bowl, but wasn't expecting anything. Sure enough two weeks later, I got a call from Travis saying that I won the drawing, so I got a free month of Personal Training.

During the initial free session we sat down and talked about my goals, and what I like to do when I exercise. I told him I'm not a runner, I hate cardio, but I LOVE lifting weights. So he tailored my workouts around that, and every single Monday at 0700 he pushed me, and I would try to push myself even further than he pushed me.

I have recently lost 35 pounds in just over six months, and I owe a lot of that to Tricia & Travis at ATF Neenah, they're the ones who lit that fire under my @$$ and made me WANT to get healthy again. The weight I see when I step on the scale is a weight I haven't seen in over seven years, and it feels GREAT...THANK YOU ATF NEENAH, thank you for giving me the tools to get to where I wanted to be and showing me the path I couldn't see at the time!

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★ 1

I give this gym a 1 out of 5 stars for a few reasons. First off their price, they are the most expensive yet smallest gym in the fox cities. The lack of machines really makes it hard to work out at my own pace during the hours 8 til noon then 3 til 8. It's not fun waiting for equipment every time. Also, a lot of the machines get used roughly and of coarse break down, when something breaks instead of fixing it they simply leave it for months then remove it instead of replacing it. Why is there only one ab machine, which is a horrible one at that? They also go through a 3rd party billing company who wrongly bills on a regular basis usually just double charges, no big deal, but then when I called I was told by anytime fitness it isn't their problem because it is not their company that handles the billing, it's only $35, but it's annoying spending over an hour on the phone each time trying to get it returned. Funny they can take my credit card and deal with it when I sign up. Plus, pay attention to the annual gym fees they really add up. In the end you are paying almost $600 the first year after sign up fees if you get a deal and then $500 every year after that. Do yourself a favor go on craigslist and buy a gym at home for the same price.

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★ 5

Best ever

Source: Google