★ 1

Only sign up if you never want to cancel your membership. It's impossible to get them to cancel. I went in person, called the 800 number, and emailed. Now I'm going to have to see what my bank can do to block the withdrawals.

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★ 5

Very nice staff, was very clean and they are very helpful with explaining the process and what they can do to help.

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★ 5

Very clean nice machines and Monica was easy to work with and very polite

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★ 5

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★ 5

Super clean and nice

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★ 5

So great gym! Extra epic

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★ 5

Clean and great equipment.

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★ 5

Anytime Fitness is a great place because they have sections for both free weights and machines as well as cardio allowing me to do any workout I want!

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★ 1

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★ 5

Sweet

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★ 5

Great facility and had an amazing tour. Super welcoming here!!

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★ 5

great experience with wonderful service and a great option for getting back in the groove of working out

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★ 5

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★ 5

Just signing up and looking forward to it!

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★ 4

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★ 5

Very informative

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★ 5

I really enjoyed going through the onboarding process with Gabe. Very friendly, professional and informative. Highly recommended if you’re like me and at a point where you’re ready to get into shape and stop the unhealthy habits.

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★ 5

Gabe did a great job getting set-up with my membership! Very informative!

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★ 5

My first visit was great Reese was very helpful explaining opportunities at Anytime Fitness.

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★ 5

Excellent consultation, no pressure. Nice quiet friendly gym with everything I am looking for!

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★ 5

Gabe was fantastic and I look forward to working with him.

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★ 5

Very welcoming and friendly staff. very informative looking forward to coming in! Thanks

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★ 5

Pleasant experience for me and my family! So thankful they are close and we have been able to meet our health goals at Anytime Wales!

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★ 5

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★ 5

Just came in for the first time! Gabe was helpful and gave a nice tour! The rest is up to me!

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★ 5

Very friendly and informative gym. Lots of quality equipment and training options. Derek and Mel are awesome so come pay them a visit!

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★ 5

Derek & Mel have been amazing with the whole process! I knew I wanted to join a gym but didn’t know where to start! I highly recommend choosing anytime fitness in wales for all your fitness needs!!

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★ 5

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★ 5

Nice and close and convenient

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★ 5

Clean equipment and friendly helpful staff. Always able to get on equipment I need.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Easy sign up. Nice Gym!

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★ 5

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★ 5

Beautiful clean location. Excited to continue my journey here.

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★ 4

Came in and paid for a day pass since I was in town for work.

Lots of equipment and was not busy at 6/630pm (maybe 10 total people in the building).

I was primary using the row machine and ski erg which happen to be placed within the space they do group classes. I was able to use machines without opposition and the instructor was kind about it but I did not love that there wasn't a ton of space for me to superset my workout. I'm talking maybe a 2ftx2ft square off the machine. The group classes only had 3 people in each class and they were fairly spread out where they could have easily moved over 2 feet to give me a little more space but did not.

This space should be reorganized so that the area with these machines are in the main space with the other cardio machines rather than within the space they do group classes.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Anytime Fitness in Wales is very clean

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★ 4

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★ 5

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★ 5

It was great!

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★ 5

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★ 5

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★ 2

Good place to train, or if you're under 30, sit on equipment and stare at your phone.Wish they would lay off the gangster rap. Seriously? This is middle class suburbia. Beyond annoying.

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★ 5

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★ 5

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★ 5

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★ 5

Great experience! Very thorough overview and no pressure to join!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff helped a lot getting set up

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★ 5

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★ 5

Tia was friendly and welcoming. Shared all the necessary information for an informed decision.

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★ 5

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★ 5

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★ 5

Super awesome place with an amazing staff!

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★ 5

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★ 5

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★ 5

So far so good first day workers are good

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★ 5

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★ 5

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★ 5

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★ 5

Great experience. Employees are super friendly.

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★ 5

Great gym in a convenient location!

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★ 5

This place is awesome I can’t wait to start out

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★ 5

Clean, and maintained. Lots of windows. Not too crowded. I love going to my gym!

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★ 5

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★ 5

Was impressed with the instruction during my first group workout session at Anytime Fitness Wales with trainer Jonny. I’m here to strengthen my muscles. I think this type of exercising is going to make that happen … along with their nutrition ideas and setting realistic goals.
So glad I signed up!

Update after 3 weeks of membership ....
Love Anytime Fitness ! Full service exercise location is conveniently close to home, and open 24/7.
I attend the group training 1-hour work-out sessions, which I enjoy since having other people around doing the same exercises helps encourage me. Gotten to know other members with similar goals. A session can be for strength or endurance. Warm-ups, then follow with sets of 5 to 7 target exercises that usually takes up most of the hour.
My purpose here is to get stronger, improve muscle. Have now had two body scan assessments -- in my first 3 weeks, I have gained 1% muscle mass. Feeling good. Look forward to my set goals this next year.
Equipment is in very good condition, clean. Anytime I wish to be instructed on a particular machine during daytime office hours, staff is available to help. I usually see 2 or 3 staff members present during their daytime office hours.
Staff is great. Always eager to assist in my needs, to make sure I use equipment properly and effectively. Everyone is friendly.
I am so happy that I joined Anytime Fitness for my healthy future.
I definitely recommend AF to anyone like me who needs help keeping exercise goals.

Source: Google

★ 1

If I could leave 0 stars I would! I won a $100 "gift card" and when I went into claim it I walked out somehow owing them over $100 for nothing! And now they keep trying to take money from my account, they currently are trying to deduct over $200 when I've never used their facilities even once. I would never recommend them to even my enemies! This place is a total scam that only cares about making money. If they try to claim that I was told upfront before signing about a cancellation fee that is b******* because I pay attention to the fine print .... I can see in the long run that I'm going to end up having to take them to small claims court.

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★ 1

Ever plan to cancel? Brace yourself for the worst and most inconvenient cancellation process you will ever face. They claim a $250 cancellation fee, but just when you think all is squared away to cancel, they'll start pricing jumping the cancellation fee without reason. After 2 days of receiving new invoices with $25 incremental jumps in price each time and numerous calls to their support line to sort out the final price, it was settled at $300. I will never join an Anytime Fitness gym again, nor will I ever recommend them to anyone. They prey on people who aren't technically savvy enough to navigate their obstacle course of a cancellation process.

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★ 4

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★ 5

I've been working out here for over 4 years. Always clean with a friendly and helpful staff. Keep up the great work!!

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★ 3

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★ 1

TL;DR: READ THE FINE LINES BEFORE SAYING YES. Good location, malicious billing and contracts. It would be cheaper in the long run to get your own equipment. The trainers are great but the policies are obviously more interested in making money than customer service.

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★ 5

Any Time Fitness - Wales, WI is a very clean facility! The staff is always cordial and professional. The personal training is challenging & customized to my needs.

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★ 5

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★ 5

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★ 4

it’s nice

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★ 5

My favorite anytime almost always full! But everyone is very polite.

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★ 5

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★ 5

Small group training with Reese is excellent; highly recommend him for starting on a new fitness journey where hands on guidance helps build confidence and motivation. The facility is great also. I’m very happy I chose the Wales Anytime Fitness. .

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★ 5

This place is great! It has professional, friendly people, and high-quality equipment. Highly recommended.

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★ 5

Great place to improve your health! Supportive and helpful staff can't thank them enough!

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★ 5

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★ 5

Nice people. Good amount of space. Clean equipment.

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★ 1

This gym feels like it’s more of a scam than a gym. Making you pay $250 to cancel your membership? Yeah, no. I was told by several others that they never had to pay a fee to cancel their membership despite only being with them for only a couple months.

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★ 5

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★ 5

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★ 5

Jewel is hands down the best trainer they have. The environment is relaxed and not intimidating. Facilities are in general pretty clean. Bathrooms could use a little more attention.

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★ 1

Been a member here for over 3 years. Staff has proven less and less flexible with each "re-do" of the staffing here. The present set of staff seems to be only concerned with likes on Instagram rather than satisfying more of the gym goers.

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★ 1

I first of all want to say how I loved my trainer Jewel, she was amazing! But, I had problem after problem with my billing statements. I was charged 3 times for tanning when my fob never actually worked for tanning (they said they would refund me, but ended up charging me again) and I never received a refund. I was then being double charged for personal training, it took over a week for someone to even call me back and then they argued with me until I finally received my refund and canceled my membership. Now they are saying my husband owes them $80 for two months of membership when his fob wasn't even working. He canceled his membership but they still took the $80. We will be going to mukwonago for now, they need to really figure out their billing system.

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★ 5

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★ 5

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★ 5

Had an outstanding balance (that I shouldn't have had) with the previous manager, and Rachel did all that I asked of her in order to take care of the balance and to confirm that I no longer owed anything.

I was able to count on her when I needed it, and you can, too.

(Also, it's a really nice place to workout!)

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★ 5

I was hesitant about joining Anytime Fitness in the beginning, not knowing what to expect. It has been a great experience! The staff is always willing to help and other members are friendly. I really enjoy the team training classes and not only look forward to the variety of workouts but also look forward to seeing the friends I've made over the past year.

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★ 5

I have been a member here for over 3 years and have seen lots of positive changes since the beginning. Facilities are clean, well-maintained, and I am not intimidated when I work out. The staff are friendly and helpful, and genuinely interested in seeing me reach my fitness goals. I have been in team training for a year and a half and the trainers are attentive to making sure I work hard, but also do the exercises properly so I don’t injure myself. Highly recommend 😊

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★ 5

Anytime fitness Wales has motivated me to be a better version of myself. From the old Staff to the new faces I see at the gym it always feels comfortable and fun place to work out. Doing team training has given me strength and pushed me to work harder every time. Thank you anytime fitness 💪

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★ 5

Very clean facility and staff is always willing to help out

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★ 4

November 2018: Good place to work out, which is good. They don't offer some of the amenities that bigger gyms do (pool, drink bar, large gym or studio space), which considering the price, is not a negative for those looking for a low key, relaxed place to exercise. I go late at night. It has everything I need, but not everything I want. Staff is friendly and attentive, but for me, a little too attentive. I love the machines that have a the video courses. Makes 45 minutes of cardio go by much quicker. The equipment is up to date and we'll maintained, the atmosphere is casual and the muscle heads don't intimidate others. I can go in and workout without feeling too insecure.

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★ 5

Great everything!

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★ 5

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★ 1

I wouldn't recommend this gym to anyone! I not only have a membership for myself, my husband and my daughter but my fees have been coming out twice a month. I called my gym and the owner is arguing with me about his gym never taking out the fees when I have a statement that's says otherwise .clearly this gym has no idea how to do business and clearly they owe me money. Now I have to take time out of my day to show my bank statement and prove how I'm getting ripped off . I would not recommend this gym to anyone! Not to mention now they are yelling me my husband is not on the membership, my question? How do we have a extra key? Time to go somewhere else.

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★ 5

Matt and Nick are absolutely amazing! They truly care about my fitness goals and they are always there cheering me on! The equipment is nice, it's really clean, and it is so convenient being able to go anytime during the day or night. Late at night it's normally only a few people in the gym, so I can bust out a great workout quickly. Definitely check out this gym!

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★ 1

These guys are scam artists. They transfer your membership so they can charge you the annual maintenance fees at multiple locations. Not cool. Right now my fob isn’t working either, trying to get in the mukwonago location. This isn’t the service I should be getting at $40.00 a month.

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★ 5

The staff! Awesome

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★ 5

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★ 5

Lydia lead a super fun team training session with a group of 8 of us this morning!

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★ 4

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★ 4

Easy to use

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★ 3

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★ 1

Somehow my payments went from $40 a month to $75 without any explanation. Crooked much?

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