★ 4

The enrollment was great and quick! Easy to join!

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★ 1

REALLY shady! I said I didn't want to sign up for anything because I knew I wouldn't be able to continue for long and the manager there kept pushing and "offering" more and more reasonable deals. He then told me I could sign up for a 6 week training at the monthly rate and after 6 weeks I could cancel. Well I called to cancel and then I found out 1. I have to be there in person. I got sick and didn't want to infect anyone and then 2. not only is he still charging me because I couldn't be there in person he is now telling me I had to give a 30 day notice so I have to pay for 30 more days! I told him he never said that and in fact told me the DIRECT opposite and he then started saying I should have read the contract.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Kyle was super helpful & efficient

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★ 5

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★ 5

Kyle is amazing!

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★ 5

Kyle is wonderful and helps me with all my questions and made this experience easy!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Kyle was very helpful in showing me the facility to make the decision to join on the spot and offered great sign-on deals.

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★ 4

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★ 5

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★ 5

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★ 5

Super helpful and a very friendly staff

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★ 5

Very welcoming

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★ 5

Wonderful help with getting me started on my health journey!

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★ 5

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★ 5

Great place and great staff

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★ 5

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★ 5

Clean and they have just about every machine you would need to have a good workout 😊 and nicole is the sweetest!

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★ 5

Awesome place. Great equipment & staff. Highly recommend.

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★ 5

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★ 5

Was great in how easy setting up a meeting was and looking at membership options

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★ 5

Megusta mucho el lugar para poder hacer ejercicio y el personal muy amable

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★ 5

Great place to work out at, staff is also great

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★ 5

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★ 5

Great walk through and introduction into the facilities

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★ 5

Great Place!

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★ 4

Nicole was great getting my wife and myself signed up for our membership. She was knowledgeable and nice.

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★ 4

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★ 5

Nice place. Friendly staff.

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★ 5

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★ 5

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★ 5

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★ 2

Looks to be a decent gym however the dues here are outrageous. $60/mo but only if you sign a 2 year contract but that's not all; you have to pay a $99 enrollment fee, $49 access fee and an annual $70 club enhancement fee. You are nickel dimed to death in fees here for a gym with old equipment. For that price I'd rather join the Y or drive 20 min to oconomowoc and pay $15/mo for Planet Fitness. If you want to sign up without a contract you can prepay but a 3 month prepay equates out to $93/mo and a 6 month equals $75/mo. What a joke! Fail!

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★ 5

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★ 5

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★ 5

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★ 1

Went in with my son to sign him up. Said that I would pay for one year and that if my son wanted to keep the membership after that he would have to pay it himself. Set up the auto pay through my credit card. After the year was up I saw that I was charged again the next month, went in to see what the problem was and was told that it was set up to auto renew every year. Told them that is not how I had set it up and they asked to see my paperwork. I had not saved it so I was out of luck. Watched them put in the computer not to renew again so that it would not happen again. 11 months later my credit card was hacked so I had to get a new number, didn't remember to get ahold of Anytime Fitness about the situation. 2 months later I get a notice from a collection agency saying that I owed for the one month that I still hadn't paid, plus interest and penalties. I did pay the collection agency. The ironic part is that my son only went to the gym 2 times in the whole 2 years that I paid. Very disappointed that they did not reach out to me about the missed payment or look at the account to see that it was never used instead of sending it to collections. Lesson learned, keep your paperwork when you sign up and stay away from the big corporate gyms, you are just a number and a paycheck to them.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Hopefully build up my strength and muscles.

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★ 4

Very clean gym, friendly staff, looking forward to getting back into working out here. Hoping to see some new equipment in the future.

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★ 5

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★ 5

This site had great service and was kept clean daily. It also offered great variety of equipment and space for all types of workouts. Would highly recommend getting a membership.

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★ 5

My schedule is always changing so 24/7 is perfect!

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★ 5

Nicole did a great job getting me set up with a membership! She was very professional and provided great customer service.

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★ 5

amazing

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★ 5

I absolutely love this place!!! I have come here for years now. I took some time off here and there but I always come back!! The owner Is amazing he's a wonderful trainer!! Extremely informative and always pushing me to do my best with also keeping me safe!! There are so many machines to work off of and plenty of space to move around. Thank you for having a place I feel happy to come to and somewhere I can thrive!!!!

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★ 5

Signing up was super easy and the staff is awesome.

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★ 5

Everyone is so inviting and the environment is extremely welcoming. So excited to start my health journey with them!

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★ 5

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★ 5

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★ 4

Es un bonito gym

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★ 5

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★ 5

Very clean facility with lots of equipment!

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★ 5

Nicole was amazing and very helpful. I can't wait to start working out and bettering myself.

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★ 4

The staff have a great and bubbly personality. They were very helpful. Thank you both Watertown and Fort Atkinson location

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★ 5

Excellent facility new renovations

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★ 5

Cool gym

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★ 5

Nicole was very polite and helpful

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★ 5

Fantastic gym with plenty of equipment. 10/10 would recommend.

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★ 5

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★ 5

I love this gym, just moved up here and there open 24 hours! They got everything I need to work out. And I feel welcome, and can't wait to continue my weigh loss journey

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★ 5

Place is pretty nice

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★ 5

Great place to workout at. Great people

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★ 5

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★ 5

Very nice staff, great tour. They have nice equipment and spacious room for all types of workouts.

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★ 5

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★ 5

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★ 5

Enjoyed the introduction to the gym by Nicole!

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★ 5

Great service! Super helpful in getting me started with my gym journey

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★ 5

Great new spot! Love the 24hr access

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★ 5

Was a very fast process and very detailed in explaining how every membership works. Can't wait to start the journey!

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★ 5

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★ 5

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★ 5

Very friendly staff, got me ready to be here.

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★ 5

Very professional and personable staff and the facility upkeep is great! 24/7 access for member is a must, as well!

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★ 5

Lots of space with a wide variety of machines and free weights.

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★ 5

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★ 5

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★ 5

This place is amazing

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★ 5

Manager super friendly… facility is clean and organized.

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★ 5

Just joined with great help from nicole. Thanks.

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★ 5

Very helpful staff!

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★ 2

I'll start with the bad:

1. I have NEVER had any company's advertising SWEAR at me in a text message. How unprofessional!

I don't swear in my life and I don't care how hip, trendy or cool you think you are, but this was incredibly insulting.

2. This was a big reason I wanted to leave Anytime Fitness, but I was also out of the area for an extended period of time where it didn't make sense to continue membership even though I had been a paying member for at least 2 years. I also told them I needed to cut expenses. Most places hold a commitment for a year.

When I tried to break off the text abuse, Anytime Fitness insisted on taking another month's payment from my bank account- for what?!?!?! I was already disgusted by their business practices. Now I definitely will never come back.

The good:

When I initially signed up, the staff was friendly and grrat. I don't know if the advertising came from a new or old employee, but that didn't help.
The equipment was clean and I particularly enjoyed the rowing machines- in fact I think there were two so one was always available and it had actual water in it. Very nice. So that gets you a star.

But I should have instructed my bank to block the last transaction as unauthorized. You'd think businesses would do what they can to at least part ways on good terms. Especially when I said cost was a factor.

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★ 5

😁

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★ 5

Great Customer service I loved it.

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★ 5

Nice and clean ,very nice mangers!

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★ 5

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★ 5

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★ 5

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★ 5

I ate 5 tacos from the mexican food truck outside, it was delicious.

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★ 5

Easy membership to start. Staff is super friendly and helpful

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★ 5

Good people

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★ 5

Excellent customer service. Clean Gym. Friendly staff.

I came to Watertown on business. My hotel had a terrible workout room. I called Payton at Anytime Fitness and explained my problem. He was super helpful and friendly. He hooked me up with a reasonably priced plan for 5 days.

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★ 5

Sign up employees was great and extremely professional

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★ 5

Awesome service!

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★ 1

They didn't tell me I was signing a contract they said it was agreement that I would pay for And anything that I broke. I was not informed it was a contract that I could not quit at any time. Now I cannot get them to cancel my membership. They said they were going to send me an email twice. Never showed up they still try and charge me to this day even though they know I don't want their membership

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★ 5

Had a great experience looking forward to starting my 6 week challenge.

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★ 5

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★ 5

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★ 5

Payton was very professional and knowledgeable of the facility. Answered all my questions as well. Can’t wait to start

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Had a great experience my first time going to the gym because of Peyton, he really eased me into it and helped so much!

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★ 5

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★ 5

Positive People ☺️ Great Equipment🫶

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★ 5

Awesome experience with starting a new membership. Payton was great at explaining all of the basics and amenities of the clubs. Looking forward to getting started!

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★ 5

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★ 5

Employee was very nice and helpful!

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★ 5

Super Nice Staff and Clean Workout Environment.

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★ 5

Great people. Great vibes. Great lifts.

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★ 5

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★ 5

The manager there is a prime piece of man meat😍

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★ 5

Great equipment to hit every aspect of your workout!

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★ 3

Expensive , not my style

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★ 4

Best place to exercise. Anytime.

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★ 5

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★ 5

Es excelente

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★ 3

Nice gym but pricy. I’m getting charged $24 weekly.

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★ 5

Kasey was very friendly and helpful and answered all our questions that we had.

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★ 5

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★ 5

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★ 5

I absolutely love this gym! From the equipment, staff, and members. Everytime I come to this club it's always a positive experience!

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★ 5

To futher explain. Google has me visiting fitness... i went down a few doors for a haircut.
I do not have a review for fitness and I was asked by Google, not me volunteering info.

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★ 4

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★ 5

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★ 5

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★ 5

The facility is newly updated and clean. Nick is an especially terrific coach! He adjusts workouts to meet people’s needs, which for me means setting the heavier set weights in front of me because he understands when to push you to do your best. Grateful to the staff in general, and appreciate the motivation and professionalism Nick brings to every session!

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★ 5

This place has a solid variety of equipment to use, and all in really good condition. I appreciate having lots of space on the open floor to set up my own little corner for my workout and not be bumping into people. They’ve got everything I need there for a good workout.

I can also tell there’s a community feel, as I tend to see people chatting with each other like they’re old friends 😊 I just love that!

Cool and clean vibe, community feel, just what I’d want in a gym 👍

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★ 5

Great place to be working out, great staff too.

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★ 5

Chill place to workout and the staff is always friendly! Very clean facility!

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★ 5

The staff is always so kind! And the new owner has updated and continues to update the space and equipment!

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★ 1

I’ve been a member here for years and recently have frozen my account due to being a full time student and working full time so I haven’t had much time for the gym, in result I froze my account so I didn’t have to cancel my membership all together. You are able to freeze up to a few months at a time. The few times I have done this, it has never been an issue, I was never questioned, or asked to sign anything. First of all, if I want to freeze my account and stay a member, it shouldn’t be any of their business as to why I want to do it. I got a call from them this afternoon telling me that it’s about to renew and I ask them if I can freeze it for a couple months. “Michaela” continues to ask me “why” which I responded, because I am unable to use it. She proceeds to ask me “why” which I respond again with I don’t currently have the time to use it. Apparently this isn’t a viable “excuse”. Which who are they to decide that? It needs to be “medical”. Also she asked me to come down there and sign something, which I explained I have never been asked to do so and she said it was “on them” that they didn’t ask. Well that’s not my problem. Instead of canceling I would freeze it once in a while. But now I’m heavily debating switching my membership to somewhere else. Somewhere that Is actually worth the money.

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★ 5

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★ 1

I would give 0 stars. I was lured in by an ad for ladies in their 50s. 6 free weeks. Turns out a $599 deposit must be put down. If I lose 20 pounds or 7% body fat in 6 weeks that money can roll into the yearly fee. There is no free 6 weeks. It took a lot of courage for me to go in there…all for nothing.

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★ 1

if i could give it no stars i would, i signed up for a membership and was told of a cancelation fee but was never told on how much it was, until i went to cancel it, they said they could put it on hold and hold and hold and push it back and if i did want to cancel it it would be a few thousand dollar fee to pay out my contract, i dont understand how 14 month contract left at 30$ ish a month plus the occasional upcharge to 80$ some months to maintain cleaning adds to almost 2 thousand dollars in fees, worst place ever, such a scam that they don't explicitly tell you , also i just saw other people say this same thing, how the heck is this place still around. also they need to put salt down because i tripped and clocked my head when a worker theyre opened the door without looking through the glass door and clocked me in the face and making me fall on the back of my head, luckily i didnt sue but it wouldve made me money i think after this ordeal.

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★ 2

This place desperately needs more squat racks. Due to the increasing number of members I'm having a hard time having a good workout due to always having to wait for equipment.

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★ 5

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★ 5

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★ 5

Best gym in town. Trainers are awesome!! Give it a try, you'll love it!

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★ 5

Passing through town on business, couldn’t be more welcoming. Facility has everything you want, great value as guest, Chris was solid host.

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★ 1

I would not recommend this place to anyone. They scam a lot of extra money from people - monthly fees, quarterly maintenance fees, cancellation fees, and when you cancel, you also pay for next month you don’t use. It is a total scam, and the equipment isn’t even great. Stay away and go somewhere with nice equipment and is more reliable.

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★ 5

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★ 5

Great facility with great people and workers! Have lifted at multiple different gyms and this is the best one by far! Highly recommend!

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★ 5

Incredible Staff, Spotless, Welcoming! Favorite Anytime Fitness to stop at. 10/10

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★ 5

Great place to workout!

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★ 5

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★ 5

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★ 5

Nice facility with clean machines. I would recommend this gym for sure!

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★ 1

Small, Outdated equipment, Super expensive. Limited free weights, Limited Machines. Trainers are not qualified,

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★ 5

Nice place

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★ 5

New owner Dalton is a great guy! Super easy to talk to amd ask questions! Clean facility and equipment!

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★ 5

New owner, Dalton is the best! Machines are clean and I always get what I came here to do done!

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★ 5

Really helpful and friendly staff. Clean equipment and decent amount to choose from

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★ 5

I’ve been to a lot of Anytimes and this is definitely one of the better ones.

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★ 5

I work with two separate trainers, both are great guys who push me towards my goals. Also anytime fitness has an awesome atmosphere, very welcoming. I encourage anyone trying to get to their fitness goal to join!

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★ 5

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★ 5

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★ 4

Super great place to workout! However, it seems like Anytime could use an expansion since the gym is sometimes packed and I have to wait to use certain equipment.

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★ 5

Best gym in Watertown. Staff and owners are always super friendly. They are always cleaning to ensure members feel safe. Definitely going to be a long term membership, no need to cancel within my two years.

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★ 5

First the staff was very friendly and treated me with respect as soon as I walked in, they explained to me that if I need any type of help with training, diet or nutrition they can help! Which is huge for a beginner.
The gym is always clean and stocked with cleaning supplies.
They offer a free session to help you get to where you want to be and showed me how to reach my goals.
I just think they offer everything you could ask from a gym without you having to ask!!

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★ 5

Has two power racks! Lift heavy, they don't complain about noise! Clean. Friendly staff.

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★ 5

Awesome!

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★ 1

Not enough equipments, not good trainers, you can’t cancel your contract if you are not happy there,

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★ 4

Clean facility, friendly staff. Layout could be updated as it is a bit older. Anytime is a perfect time to get your sweat on.

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★ 5

The gym that is always there for you! Nice up-to-date equipment with awesome admin and training staff.

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★ 5

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★ 5

In an area of really nice Anytime Fitness Gyms, Watertown is always finding a way to stick out. Always super clean and the staff is always super friendly and helpful.

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★ 1

I had a staffer give my personal information to another member.
The guy then proceeded to call me so often blocked him on my phone.
When he couldnt call anymore he showed up at my house. Scary to say the least. The guy claims to be a doctor but he came to my home in the middle of the Pandemic totally uninvited ignoring Social Distancing guidelines and wearing No protective gear.
I called tne staffer who gave out my information. He said the guy lied to him to get it but he wouldn't call the guy back and tell him to back off.
I fhen had a conference call with senior management which included the owner's son. They said it was probably a misunderstanding but again refused to call the guy who was stalking me.
I told them I would like to end my membership as I didn't feel safe at a gym that couldn't protect members personal information and that wouldn't even call the member who was clearly a stalker.
They said they understood and then informed me I would need to pay a 39.00 maintenance fee. The stalker and staffer are still there and I left a gym I genuinely liked.

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★ 5

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★ 1

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★ 5

really love this gym I join but unfortunately had injured my back before I was able to really go a whole lot but I did go at least three times and I did talk to the employees there super friendly helpful they got personal trainers a tanning bed clean gym can go anytime of the day that you like and if you join us at two-year membership it's well worth it

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★ 1

horrible place, unclean. when i got my membership a year ago i went in to cancel it after a few months and was told there was a 2 year contract i knew going into it that there would be small fee if i cancel a contract but was never told it was 2 grand to cancel and that it was a 2 year contract. it overcharges everymonth 42$ with occasional 80$ charges for cleaning equipment which is rediculous

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★ 1

Machinery is outdated and not well maintained. No spinning bikes, and only a few treadmills which all squeak and shake horribly. Sadly this seems to be the trend with a lot of the Anytime Fitnesses in neighboring towns as well. Princeton Club is a lot cheaper and offers much nicer, cleaner & newer equipment.

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★ 5

Staff is friendly, club is always clean and stocked, very welcoming overall!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

This was the first time I have ever joined a fitness club and I didn’t know what to expect. I was working a 3rd shift and would go in the morning after work. I was not impressed with the cleanliness. I had joined in October and during the winter I started to develope skin rash and hives. I put my membership On Hold so I could find out where the skin irritation was coming from. I was told I could only put my membership On Hold for 2 months per year. (This was not explained...I was told I could put my membership On Hold “Anytime”.) Now I am trying to communicate with the gym and I am getting no response to my emails and I found a double charge on my credit card. I have this on a credit card I don’t use only for this and I recently had this card’s number stolen. I am worried about the security of my credit card information here.

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★ 4

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★ 5

Anytime Fitness is great!! They offer various workout classes, and conviently open 24/7. Join today!!

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★ 3

Machines are in great condition, the bathrooms need help.

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