★ 5

Always like her classes and now helping me through an injury.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Thanks for the great class today! The instructor and employees were very welcoming!

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★ 5

I've been going to Club Pilates for a year now, and from day one, Jacob has been fantastic. He's always attentive, knowledgeable, and creates a welcoming environment where I love to be and work out. Jacob, I hope you continue your great work. Thank you so much!

Source: Google

★ 5

Had so much fun trying a new experience with some of my favorite co worker. It was a fun, clean, inspirational experience. If you haven’t tried Pilates, I highly recommend it. I had so much fun and could feel me working muscles that I didn’t existed. Also felt amazing to stretch afterwards and doing stuff at your own pace.

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★ 5

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★ 5

10 out of 10

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★ 5

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★ 5

Green Bay East is a fantastic studio. The instructors are excellent, super knowledgeable, professional and very friendly. They are committed to teaching proper form with helpful, gentle very supportive corrections. All of the staff are very kind and knowledgeable. I wish I lived here so this could be my home studio. I’m looking forward to coming back!

Source: Google

★ 5

It was my first time trying club Pilates and first time trying reformer pilates. The ladies at the front desk were super sweet and the instructor was very helpful and explained everything great! I will definitely be going again

Source: Google

★ 5

I really like Club Pilates. This is the first time I have taken Pilates, and they really encourage all skill levels. There are many good teachers, my favorite being Alexis. Sometimes it is hard to get into the classes as they book up quickly.Jacob is also really great! Overall great team and makes all feel welcome!!

Source: Google

★ 5

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★ 5

Jacob is outstanding as an instructor very
Knowledgeable, always offers choices and a no pressure approach in his classes.
Very helpful friendly and positive person
Few other instructors I avoid their classes
Jacob friendly and takes the time to know people’s names goes extra mile always
Excellent instructor !!

Source: Google

★ 5

Jacob is a wonderful pilates instructor. He plans great workouts that include plenty of variation so I never get bored. His instructions are clear and understandable and he demonstrates the workout along with his verbal instructions. He’s also very positive and encouraging!

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★ 5

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★ 5

Steph is such an amazing instructor! She creates a relaxing, encouraging environment. She is great at offering modifications or options to challenge yourself!

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★ 5

Jacob is the best instructor! He is very knowledgeable and doesn’t hesitate to help if you need it. I love Club Pilates- you really get a good burn!

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★ 5

I loved my reformer flow class!

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★ 5

Tiffany is a wonderful instructor. She has the right amount of push and encouragement. I always feel I accomplished a great workout.

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★ 5

Jacob lead the Intro to Pilates class. He was friendly, knowledgeable and calming. I loved the workout and the atmosphere. It was like exercise and meditation together. Loved it!

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★ 5

Not only a great workout but a good mind pick me up! Enjoyed the class as usual today with Tiffany - challenging and upbeat energy!

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★ 5

Loved this “control” class! Good, hard work. Strongly recommend, for whatever level you’re at!

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★ 5

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★ 5

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★ 5

Club Pilates is the best! Olivia is my favorite instructor - I am a little biased on that point but confident you’ll love her! Go sign up!!!

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★ 4

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★ 5

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★ 5

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★ 5

Madi is a wonderful, knowledgeable pilates instructor who always is very encouraging! She has a positive, friendly attitude that is a pleasure to be around and makes every class I take with her fun. I appreciate how none of her classes are ever the same which keeps things mentally stimulating and I feel like every time I learn something new. Madi is definitely a credit to Club Pilates!

Source: Google

★ 5

I love coming to class! Olivia is one of my favorite instructors! The vibe she creates is phenomenal and her playlists are SO good! She keeps each class unique with different skills so it does not get repetitive. She is quick to offer modifications to best support her clients and their needs!

Source: Google

★ 5

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★ 5

Love, love my pilates studio and our instructor Alexis. Clear, concise instructions, with subtle corrections if needed.

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★ 5

Great studio and instructors! Olivia and Jacob you rock! Nice variety of instructors and classes something for everyone and at all skill levels.

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★ 5

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★ 5

Steph is a great teacher! Love her calm vibes and clear instructions.

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★ 5

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★ 5

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★ 5

Glad to be back with the pilates family. Great class today. Thanks

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★ 5

Jacob is the best, he has such a positive attitude. Rad set list, great workout, good amount of stretching. I feel stronger after every class.

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★ 5

Olivia did a great introductory class to pilates. Thank you!

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★ 5

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★ 5

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★ 5

Olivia is an outstanding instructor! She always keeps your body guessing with new and challenging techniques.

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★ 5

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★ 5

I wanted to try reformer Pilates so I did the class orientation today. Place was clean, equipment was new. Instructor was knowledgeable
And customer service was great
Signed up for a membership

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★ 5

Such a great place with knowledgeable and friendly instructors. The benefits of gaining range of motion and core strength are helpful in daily life. I love going. I’m addicted and highly recommend you take an intro class to check it out! Jacob always has a smile and loves to make class fun! He, as well as all the instructors are fabulous! Love them all

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★ 5

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★ 5

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★ 5

Love this workout and the staff! Each one has their strengths, cant go wrong with any instructor or class. First time I dont dread a workout which is amazing to finally find!!

Love to Bryanna for her soothing voice 🗣

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★ 4

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★ 5

My wife has been attending this studio since it opened. She has nothing but amazing things to say about the studio, the management, and the instructors (especially Olivia and Alexis!)

She is now 5 months pregnant and still attends regularly. She has raved about the positive impact it has had on her body during pregnancy. She highly recommends this full body and mind, low impact workout in general, and club Pilates Green Bay East specifically!!

Source: Google

★ 5

Olivia is an incredible Pilates instructor—one of my absolute favorites at the club. Her deep knowledge of the body and movement makes every session both challenging and rewarding. All the instructors are fantastic, but investing in Pilates has been the best decision I’ve made in my 45 years. It has truly been a life-changing experience!

Source: Google

★ 5

The instructors are great.The studio is welcoming. I am not a fan of yoga so I thought I would feel the same way about Pilates but instead I love it! Thank you to Tiffany, Olivia, Alexis and Jacob for teaching me all things pilates!

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★ 5

Cannot love club Pilates more! Joined before they even opened and have been going consistently since. Shoutout to Olivia for always kicking my butt, Jacob, Madi and Tiffany are always my go to’s!

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★ 5

Loved class today!!!!! So much that I got a 8 day membership package!!!!! So excited. All the ladies there from 1:30-2:30 were so welcoming and super sweet!!! Highly recommend!

Source: Google

★ 5

Club Pilates Green Bay East is a great Pilates studio to get a whole body reformer workout! All of the instructors and staff are wonderful!:)
I often attend early am classes with Jacob, who is knowledgeable and supportive in teaching the techniques/principles of Pilates. He is exceptional at cueing, demonstrating, while giving modifications and/or further challenges. He quickly learns his students and makes class fun while challenging! Awesome Pilates instructor!💪🙌🏻

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★ 5

Love everyone on the staff here! Very knowledgeable and friendly.

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★ 5

The studio is clean and quiet. The staff and instructors are extremely nice and friendly. I am very happy to come to work out every time! I strongly recommend classes with Madi and Jacob(and other instructors are awesome, too) and Morgan at the front desk always remembers people’s name when we check in for the classes and makes sure that everyone feels welcome!

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★ 5

Loved starting my Pilates journey here! Love to see everyone working on their best self & the staff & instructors are always so nice & helpful. Wish more of my girls came here w/ me but the prices can be a bit much for the average person in this economy unfortunately.

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★ 5

Jacob is the best! Feel perfect after my class with him. Will definitely be going back!

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★ 5

I love the flow reformer 1 class! Great instructor too!

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★ 5

Clean organized and professional instructors!! Love the reformer!

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★ 5

Club Pilates has been such a light in my life. I struggled for a long time with keeping a regular exercise routine. Their cancellation policy is pretty strict, but I need that in order to stick with my routine. Steph’s class tonight was killer as always!

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★ 5

Love club Pilates!! I know I’ll always have a killer workout with Olivia. ❤️ Madi, Jacob, and Tiffany always make it a blast

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★ 5

I absolutely LOVE Club Pilates, everyone is so friendly and welcoming. Jacob & Alexis are amazing instructors and I love knowing that I am getting good “me time” in along with an amazing workout every time I walk in there.

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★ 5

Olivia is the best! Always a solid workout.

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★ 5

Tiffany 🤩

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★ 5

I love Pilates. I've noticed improvements with my body. Still have a ways to go though. Alexis is an outstanding instructor.

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★ 5

Needed ane

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★ 5

Club Pilates is so welcoming. From my first day of not being able to touch my toes- to my fourth month. Jacob’s coaching and tone of instruction help to build confidence, awareness and correct form for a full body, mind and spirit workout!

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★ 5

Jacob, Olivia, Madi, Tiffany and Alexis are all amazing Pilates instructors! All the front desk employees are so sweet and helpful too

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★ 5

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★ 5

I love Club Pilates! I feel so good after class and I really like Alexis. Her classes are different all the time which is awesome!

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★ 5

Olivia is amazing! Great class.

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★ 5

I've worked with Olivia and Jamie and they are absolutely astounding! My first time in, I was looking for a way to better my health without putting too much restraint on my body after many ER visits. This was the perfect solution! I'm getting stronger and I don't hurt after classes.

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★ 5

Absolutely love Club Pilates. The instructors are very knowledgeable and helpful.

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★ 4

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★ 5

Jacob is the best! He has the best energy & makes me be present in the moment each time I’m around him!

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★ 5

Jacob was the best Pilates instructor — he gave helpful modifications, had a fun&relaxing playlist and gave me a great workout!

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★ 5

jacob’s great! 10/10 class

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★ 5

I drive 30 minutes to come to class in the mornings, i love it! The instructors and staff are so sweet! Totally recommend booking with Olivia Madi Jacob or Tiffany!!

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★ 5

Olivia has a wonderful program each and every time I have had a class with her. The intensity is perfect and she always gives you progressions to make the practice your own.

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★ 5

I love Club Pilates so much! I have never loved working out as much as I do now! Every workout is so different & I am always humbled (hahah)!!

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★ 1

I’ve been trying to cancel my Club Pilates membership, but the experience has been extremely frustrating. Since the studio opened in October/November, it’s been nearly impossible to book classes at reasonable times for someone with a typical work schedule. Because of this, I didn’t use the studio at all in December or January, yet I’m still being charged.

When I visited the studio in person, I was told only the manager could handle cancellations, and it would require a 30-day notice. Fair enough. But when the manager called me, I learned the 30-day notice isn’t from the day I requested cancellation but from the billing period. This policy essentially forces me to pay for another month (February), even though I’ve repeatedly expressed that I no longer wish to use the membership due to the lack of class availability.

I requested to cancel immediately without being charged another month, but the manager kept repeating that I could use the credits or extend them—options I clearly said I wasn’t interested in. Why is it so difficult to listen to the customer?

As someone who works in business, I understand that challenges arise, especially for new businesses. What truly defines a company, though, is how they respond to problems. When a customer feels heard, respected, and that the company is doing everything possible to resolve the issue, trust and loyalty can grow. But when there’s a lack of empathy, delays, or a rigid adherence to processes at the expense of customer care, it creates a sense of neglect that outweighs any initial issues.

This has been my experience with Club Pilates. The membership is expensive, yet the limitations and lack of flexibility make it impossible to justify continuing. I hope this feedback is taken seriously, as customer perception is everything. A little empathy and intentionality can go a long way in retaining trust—even in difficult situations.

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★ 1

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★ 5

The app does not appear on Google Play. Reservations must be made by phone or in person.

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★ 1

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