★ 5

Beautiful,modern and large facilities. Helpful staff. Many family locker room options. Vast amount of space to lift in. Many free weights,A lot of machines that are in great shape. Racquet Ball courts also. Multiple basketball courts. I believe they also have pickleball. Huge pool with hot tub. Sauna available in locker rooms. Lots of activities for Young people.

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★ 5

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★ 5

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★ 5

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★ 5

Love my swim class and the people in it

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★ 5

Great pool area and workout spaces

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★ 5

My grandkids and I attended the ymca block party. It was amazing, the kids had so much fun. There was so much to do and amazing sponsors with plenty of prizes.
Asking the kids what their favorite part was they couldn’t choose, they said they loved it all. Thanks for helping to make beautiful, fun memories.

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★ 1

Very bad service at cancelling my membership

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★ 3

It's a clean facility with lots of cardio equipment but not necessarily enough weight equipment. Theres only about 4 benches in the dumbell area and one of them is broken and won't go all the way down. There doesn't seem to be enough 45lb plates to go around as there's times im having to go across the room hunting for them when there's a lot of people in the gym. Will probably try a different YMCA location for my gym needs.

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★ 5

Called and spoke to Debbie on the phone, she was so pleasant and easy to talk to! I felt like she really cared about my questions and she gathered as much information as possible! I called about two other locations before I received this type of care service, my father is an elderly wheelchair-boundperson who I’m trying to find a good community to join so he can start having a schedule and remain a part of his community, thank you, Debbie & thank you to the director who is nearby to answer. Any questions! We are so excited to join this community.

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★ 1

Really rude staff , I had moved and live farther away and was told different information how to cancel it. I explained that to the lady and she blamed me for signing a contract and then just hung up when I was simply told false information on how to cancel a membership.

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★ 5

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★ 5

We had an excellent experience water walking this morning!

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★ 5

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★ 4

DONT GO INTO THE FAMILY BATHROOMS there have been scary things that go on in there

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★ 5

Nice facilities and friendly staff. Highly recommend

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★ 5

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★ 5

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★ 5

My 7 year old Grandson loves it here!

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★ 4

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★ 5

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★ 3

Too many people. If a class is canceled, it won't be filled in with an optional class. Place has cold air in the winter!

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★ 3

there is a pool. there are locker rooms. there is also a pretty large weightlifting area but it is extremely overcrowded. the community at this gym is subpar. it is a trend to not put your equipment away. a lot of the machines are also a bit outdated and or torn on some parts. please add more plates (45’s and 25’s) because it is hard to find some if you are relatively strong and need more weight. there are some people who record here, without blurring people out in the back of their content which is posted on social media.
workers are somewhat kind. overall- they have all the equipment you would mostly need for a good lift, you just may need to wait or go search for some plates.

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★ 5

Lots of good areas, kid and disability friendly, and very genial staff (thanks Asia!)

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★ 5

Well organized and friendly people

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★ 5

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★ 5

YMCA

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★ 5

Very complete YMCA. Sauna, pool with a slide, track, basketball courts, machines, weights, massage equipment, racquet ball courts, and child care.

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★ 5

Very nice place.

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★ 1

Absolutely disgusting! The amount of people that they allow in is ungodly (obviously no limit) you have to wait for almost every machine and even if you train CrossFit or calisthenics, you’ll be lucky to find enough floor space. They don’t seem to clean or maintain equipment. For a $15 day pass or a $35 monthly fee you can barely get a pump in. It would be nice if they cared for people instead of steel hard earned money. YMCA, you need to do better!!!!

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★ 5

I started going to this gym in April to try and change my life around. I went from 290-187. I could barely leave my house because of anxiety, paranoia, and having issues staying active at my size. I was so scared when I started going to the gym… and then I started going every day. I noticed other people who went every day. So friendly they would smile at me and notice me as well. The staff as well! It’s an environment that feels like a second home. It’s clean, up to date, and welcoming. It’s a place you can find comfort and some sort of routine🫶🏽 be kind to yourselves!

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★ 1

Paid extra for 24 Hours but it doesn’t work half the time

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★ 5

Really special place and very well maintained facilities. A big parking lot. A huge swimming pool, aquatic center, and there's a nice whirlpool hot tub. Lifeguards are always present and attentive during swim timings. Lockers, showers and restrooms are clean. The group exercise classes like zumba, line dancing, aqua fitness and many more are conducted very well. It's great to be there. Thank You.

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★ 5

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★ 3

Used this YMCA a couple times, every time I use the locker rooms I see naked old dudes which is deeply disturbing. Personally I don't wanna see some old dudes schmeat every time I try to change. Other than that there is plenty of equipment.

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★ 5

Great price, large weight lifting facility, friendly staff.

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★ 1

Rude customer service. Rude people.

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★ 3

It's good with the exception of the terrible summer hours, would raise it to 5 stars if they change the hours to close at 11pm

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★ 5

Helpful staff. Nice place. Nice pool. So happy to be there 4 days week

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★ 4

Their website and app are hard to use so giving 4 stars. Pool is warm and everything is pretty clean. Staff are friendly

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★ 1

Switched Friday Nights to be done at 9p.m. Week days should be 10p.m. I won't change review till they switch Fridays back to 10, which probably won't happen.
P.S. the staff could have been slightly nicer about my confusion. Apology would have been nice.

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★ 1

The corners in all the lockers rooms are rusted through. The playground has wooden boards with nails pointing out. Garbages are always overflowing. They don't care about the health and safety of their members.

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★ 4

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★ 4

Only downside is hours. Would like to see more on the weekends.

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★ 5

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★ 5

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★ 1

The gym is way too crowded and the people there aren't friendly. I feel like the staff don't care about what the place actually needs and only focuses on certain people.

If your looking to workout here, the equipment is pretty decent but there's not that much equipment compared to the amount of people that are in the area at one time.

There are many gyms that offer better options in the area, so I would suggest you check those out. I'm not saying you shouldn't go, but please reconsider for your own good.

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★ 5

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★ 5

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★ 5

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★ 5

I work out here every day and I have never had a bad experience it does get busy sometimes tho

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★ 5

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★ 5

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★ 5

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★ 5

Much equipment to work out on.

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★ 5

Really clean, friendly, and fun environment!

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★ 5

I’ve been going here for almost a year now and I absolutely love it.
The staff are all super polite and never fail to make me smile on my worst days, especially Amanda, who will always catch me and say Hello and ask how I’m doing.
I love it here.

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★ 5

The employees are amazing, especially Eric. Low key he's the best employee there and should get a raise or something.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My Grand son goes there . Parker likes his teacher Tracy

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★ 5

Great swim classes for the kids!

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★ 5

Great pool training for our grandson.

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★ 5

Love this Ymca . Ive had a great experience in just the few times ive gone

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★ 5

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★ 5

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★ 5

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★ 5

Great selection of strength equipment;

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★ 5

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★ 1

Украли сумку

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★ 5

My favorite place to work out without getting interrupted

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★ 5

Fantastic setup for family fitness/personal development!

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★ 5

Супер

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★ 5

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★ 5

Great and fun

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★ 1

Discrimination would be strong but feeling isolated or segregated would not be far-fetched. I’ve played noon ball at the West Side since 2006. Post pandemic, players have gotten away with hogging the court. I had a long discussion with Y director (Marsha) in hopes of improving member experience about a year ago. She only recently put up a sign threatening to banish anyone caught running the court. No enforcement. Complicit.

Many people I used to see here left. I’ve heard where they’ve gone. I’ve heard second hand they’re not happy. The irony is the YMCA has inclusion programs where I’m witnessing exclusion…and it feels organized, and have some theories why there’s an effort to discourage members like me.

I’m not litigious, but I imagine someone could be if they are/had been a member like me. My voice was not heard. In fact, it’s more insulting that up to 100 players would allow (be complicit) in winning five to exclude as many as 20 people waiting to play during noon hour. And, none will back me when I speak up. Think basis for a Lord Of The Flies scenario. They defy banishment. Why?

It’s complicit, the director appears a puppet. I get it. She doesn’t want to deal with it. Very bad message. I’m tuned in. A member (even) recently suggested a plan that would segregate members, and diminish the experience I’ve had, had signed up for. Who comes up with stuff like that? Others want me to play Pickle ball . Why??

The Y does not stand up for me, a 16 year member. 1 star.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great atmosphere to be in

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★ 4

Great classes, friendly staff, needs new mats and weights in the room with fitness classes.

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★ 3

Too busy most times. Lots of kids parked on exercise machines reading their phones so it makes it difficult to get in one’s workout

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★ 4

Better track than the east but the east has a better pool

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★ 1

Argue with you when you want to cancel the membership. Canceled and never coming back

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★ 4

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★ 5

There are no showers here for before or after swimming but otherwise it seems like a nice place to go!

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★ 5

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★ 1

Workers take their job to serious. Like bruh you work at the Y. Chill

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★ 4

It's usually busy, hard to get a machine.

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★ 5

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★ 5

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★ 3

It’s starting to get very overcrowded

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★ 3

Lap times for swimmers at the westside facility are very limited. I don't understand why non-swimmers are allowed to march and bob inside the lanes when the rest of the pool is available.

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★ 2

Too crowded during pandemic. Person at desk was rude, not very nice people

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★ 5

Great staff an equipment!

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★ 5

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★ 5

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★ 5

What kind of person brings politics to a family organization?? Answer: Kay Webb, also known as “Karen”
Karen is a pejorative slang term for an obnoxious, angry, entitled, and often racist middle-aged white woman who uses her privilege to get her way or police other people’s behaviors.

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★ 5

Love working out here.

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★ 5

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★ 5

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★ 5

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★ 2

The pandemic is going on 3 years and still haven’t found a way to open the slide? Come on!!

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★ 1

You have a nice slide in the pool but it is never open to use. What’s the point in having it. Just for advertising purposes? It makes for nice pictures I guess.

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★ 5

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★ 4

Will the pool slides ever open back up and any of the locations?? That was one of the main reasons I got me and my daughter memberships. Otherwise it’s a great facility.

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★ 5

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★ 3

Locker rooms on the first floor machines are on the second. No elevator. The fire stairway handrails felt like they were covered with crud when I questioned the staff they said it needed to be repainted, well, 'WHAT are you WAITING for?' Great pool and hot tub. Very busy place, crowded most of the time. With COVID going on I'm just staying away for a while.

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★ 5

Great place to work out, track does at times get annoying when people don't look before they cross the track, but I still get a good workout on it. They always have enough machines, I am never waiting for one.

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★ 5

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★ 4

I love the y and the equipment they offer. However I just with they were open longer on at least Fridays so that I wouldn’t have to miss working out since I have school.

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★ 4

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★ 5

Nice an clean awesome pool

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★ 5

Great assortment of exercise equipment. The only problem is to go in the deep end of the pool you have to make a reservation for a swimming lane.

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★ 5

Love this place very family-oriented

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

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★ 1

There is no gym space no room for the kids to play in the gym always packed it is a horrible experience

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★ 1

Tooo much going on hate that its one floor , new is not always better lol I will not be going back to that one

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★ 5

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★ 1

Any open en gym yet ? To play basketball with a mask or any thing

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★ 5

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★ 5

The equipment and staff are great!!

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Enjoy the line dancing class, exercising and having fun!!

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★ 1

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★ 5

Love coming here to work out, they r always happy to see us and super friendly.

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★ 5

Love the YMCA great for family's, nice gym as well and on your rest days u can utilize the hot tub or the pool. They offer daycare if needed

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★ 5

Feel welcomed every time I’m there

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★ 4

The West Side Y is taking extraordinary steps to keep the facility clean and everyone safe.

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★ 5

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★ 4

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★ 5

Excellent parking

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★ 5

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★ 3

I gotta say, things seem to be on a downward slide here. Most of the lockers will not stay shut. A lot of the cardio machines do not respond to a majority of buttons pushed and a number of them also wobble lots while being used. I’m sure they get beat on by lots of people, but with as much as memberships cost, I think facility and machine upkeep should be higher on the priority list. Other than that, I really do love the Y. Opening a little earlier would be great.

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★ 1

Rented a room for my sons birthday party Paid the $150 because when setting it up they said they could swim or play basketball in the gym. Told them i would only be playing basketball so wont need the pool. I was told that the gym doesn't have anything scheduled so the gym will be open for us. But after paying and getting the kids all together we found out that we didn't have the gym and in fact had to share with everyone else. This is not what she made it sound to me. I would have been half the price to get a day pass for the few kids i had. When i asked about it when there they refused to even do anything. I wouldn't refer anyone for a party here as it was poorly communicated the the $150 only lasted for 2 hours. were the day passes would have been all day which would have been a better deal.

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★ 5

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★ 5

Friendly family place.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

Young people were doing stuff in the locker rooms they were like 9. Low staffed and rude.

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★ 3

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★ 3

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★ 5

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★ 5

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★ 5

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★ 4

Friendly staff.

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★ 4

Ok

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★ 5

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★ 5

This is a very large location. They have a large pool, a very spacious cardio area, weights and just about anything else you can think of. The staff is friendly. If you need help just ask and you will get it. Plenty of parking. It is located the intersection of Cardinal Lane and Riverview. Adjacent to the library.

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★ 4

Good equipment, showers could be cleaner and better vented.

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★ 5

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★ 5

Matt is outstanding

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 4

Great place to see fireworks

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★ 5

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★ 5

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★ 5

Awesome place to go and exert some energy. The staff is extremely friendly and welcoming. Would recommend.

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★ 5

Great place and very kind employees.

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★ 5

It's where you can workout. It's really nice!

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★ 4

Amazing staff, great community, perfect place for activities and people of any age

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★ 5

Great place to meet new people, while relaxing in the hot tub and sauna.

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★ 5

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★ 4

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★ 4

Fun place, friendly people

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★ 5

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★ 5

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★ 4

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★ 3

ummm, i had a lot of fun there every other time i went but tonight, i went and had a bad experience. All the staff member are very nice and friendly to everybody, but this one worker named *Kathy* ruined the fun. It was 9:29, and me and my friend went to the front desk and were told we couldn’t leave until 9:30 or if a parent signs us out, keep in mind it is one minute to 9:30! Then at 9:30 i say “It’s 9:30” and try to walk past her and she stops us and says we need to put sweatshirts on. (We just got done playing basketball and currently in tank tops). I say, “ My mom doesn’t care, she is right outside”. She comes up to me and tells me “ If i can see your bra, that’s a problem.” in a snotty voice and walks away. Then i call my mom telling her that this lady won’t let us out of the building, so my mom has to come inside. Her and my mom were talking and she was acting so polite about everything in front of my mom, yet she was so rudely speaking to me, no thank you. She tells my mom everything that happen, obviously changing her words to make her sound like the better one here! She changed ‘bra’ to ‘undergarments’ which was stupid, and many more. She asks me my name and i look at her and say, “my name? Hailey *********, glad to tell you!” Then she tells me that i can’t go here for awhile. I walk away and say, “Glady”. Then push through the doors and into my moms cars *which was parked right outside*. She tells my mom her name and that’s how i know her name. So thanks ‘Kathy’ or ‘Cathy’ or however u spell it. Also more to the story, little details that would make this very long and more interesting. I am gladly going to a different YMCA or the Kroc Centers

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★ 5

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★ 5

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