★ 3

I have a love/hate relationship with this gym.
Pros: The indoor current pool, pool, and hot tub. Variety of classes, and the facilty is overall pretty nice.

Cons: Evening class times are often during dinner time, unless you do spin. When your drive is 25 minutes and a class starts at 6, that means your leaving the house at 5:30, taking an hour long class then getting home at 7:30, which makes it really hard to get dinner done at a resonable hour for your family. It would be nice to see a more varied class scedule that offered a nice cardio, weight or a water class at the 4pm time ( Not just spin) frame. So first shifters could enjoy right after work and get home to get dinner done. THIS IS MY BIGGEST GRIPE as I am a class taker.

The Smoothie bar is never open in the morning. I don't understand this. If I come on a Saturday at 8 am, work out for an hour, generally, I am hungry and would do a shake or something at that time, even coffee would be lovely.

The womens locker room can be a desaster at times.
Paper towels overflowing in the garbage, wet towels just laying around. Also, it is often very fridged in the locker room.

Lap pool can be hard to use as there are also swim lessons happening. It would be nice if a schedule was posted in the pool area of all classes going on in there, I came to use the current pool and had to get out as there was a parent and baby class in the current pool. Then all the lap lanes were full and had lessons. I came to swim, and could not.

Towels: They are very small and scratcy and what ever they are washed with did give me some sort of skin allergey. I bring my own now and just use theirs as a floor towel after I shower.

There tends to be alot of teens/some adults just sitting on phones on the equipment and not using it. Would be nice if that was monitored more.

Cost: I find it pricey for the drive for me, I have a family membership, but can't add other family members that live in the same house even though I get up to 3 people on there. Wanted to add my sister besides my son and I, that was a no.

I do not think I will renew after my year of memebership unless they get a touch more flexbile with the family plan, as adding that third person would have made this more affordable.

Source: Google

★ 5

I've been going to the Princeton Club for over a decade. Love the facility, the continue to make improvements and with little ones, the included child care is a life saver!

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★ 1

From kids trying to steal my wifes purse to a Stranger coming up to me asking me if I need him to pray for me and if I belive in god . I no longer feel like I want to go to this club anymore . But they still want me to pay for it for another year . Customer service is a 0 out of 5 if it would be possible .

Source: Google

★ 5

I finally decided to try out the free assessment the gym offers, and I’m glad I did. Ask for Jake; he’s super cool, very knowledgeable about each muscle group, and made everything easy to follow. He pushed me in the best way and worked me hard. Honestly one of the best workouts I’ve ever had. Definitely worth taking advantage of!

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★ 5

This gym is fantastic! It's well maintained, smells good (!!!), has a great variety of equipment and more. PC has tons of amenities like an indoor/outdoor pool, tennis, a functional training area, basketball courts, and more!

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★ 5

The gym is nice and I love how it’s open 24/7 and the staff helped me so much especially Arya he’s helped me sort out many different situations.

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★ 5

Brandon and Arya are absolutely amazing! They’re always friendly, professional, and super helpful whenever I come into the gym. Both of them go above and beyond to make sure everyone feels welcome and comfortable.

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★ 5

Fantastic gym, always clean and hours are great. Arya and Brandon up at the front desk are great too, funny guys. Always super helpful, especially when I’m in a rush. Machines are fantastic and it’s never too busy.

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★ 5

Solid gym filled with amenities for the family. Arya always brings the energy at the front desk.

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★ 5

Very nice gym , staff is very helpful , especially the front desk people including Arya , and Brandon .

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★ 5

Princeton club is the most convenient gym in Wisconsin and the staff is amazing especially Arya he’s always welcoming and nice

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★ 5

Best gym around came here as a guest recently and fell in love very friendly staff and clean environment! Can’t wait for this to be a new gym home in the new year!

Source: Google

★ 1

Customer service at this place is horrible. I have filled out the contact us form on my account web page many times an have rarely if ever gotten a response back. Once you sign that contract the fun and smiles are over. Go to the pool and get yelled at for playing with your son in the pool. Apparently picking your son up out of the water is a rule violation. Go use the weight machines and watch all the high school kids sit at the equipment on their phones scrolling Tik Tok. When you ask if you could use the machine after waiting for 25 minutes they will give you attitude and be belligerent. Put your son in the child care area and come back to him crying all alone in the corner, not sure how long he was doing that but it was quite disturbing. All of they other staff seem really annoyed to "help" when you have a question. Go to the outdoor pool in the summer and good luck finding a spot to put your things. If you do find a spot and use the pool you will be in a pool at max capacity. I get that there are times when it will be crowded, but my experience has been every time that place is at capacity. To conclude, READ the contract, you will not be able to get out of the contract for any reason whatsoever as so many other people have stated in their reviews. Additionally, why do they rely on such an iron clad contract? Because what they sell you to join is not what they deliver after that iron clad contract is signed.

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★ 5

Best gym in Wisconsin

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★ 5

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★ 5

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★ 5

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★ 2

For $85 a month I would expect better free weight equipment and machines. I would also expect equipment to be wiped down/cleaned frequently by staff. It is very obvious that this is not the case.

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★ 1

We usually have no complaints but when we spend alot of money for tennis lessons and the girl at the desk said she couldn't help us find the right lesson to pay for, she basically said it is not their job to help us find it and to go back on line to get the code. We did go back and find it and thankfully the young man who was working actually helped us. What exactly are they doing at the help desk if they are unwilling to help, the girl has a nose ring and of course no name tag. The women who work there are not fit to be in that position, the men have always been helpful.

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★ 5

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★ 5

Love this gym!!! Just switch here from another gym. Great community to be involved in!!!

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★ 5

The kids club workers are the best people ever 😊

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★ 5

Great place to work out!! Love going to Princeton for all the amenities!

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★ 5

Love this place. Very clean. People that work there are very friendly and welcoming. Love to go and workout there !

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★ 5

Great place!

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★ 4

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★ 4

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★ 5

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★ 5

Great Gym!

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★ 5

Always a great place to work out. I love that they are open 25 hours, as I work odd hours so I am awake and ready at odd hours. But at 330am they are open with a smile on their face!

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★ 5

I'm in love with elgin

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★ 5

Best gym in the state of Wisconsin

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★ 1

I signed up with their gym in February 2025. And was told when I signed up that there is a cancellation fee if I wanted to cancel of 150. After I lost my job and I tried to cancel the lady told me that she could pause my account for three months so I waited the three months and then I emailed back and I tried to cancel and she told me that I have to pay out the remainder of my contract that they only allow the cancellation fee of 150 if you become permanently disabled or moved 25 miles away from the gym. Never told me that pausing my account also extends my contract. Its not a win win here. Sign up for any other gym cause they dont help you out all they care about is money.

Source: Google

★ 5

I’ve been staying at the nearby Holiday Inn Express and have visited the Princeton Club in New Berlin several times. The facility is clean, well-equipped, and has everything I need for a great workout. There was a little confusion initially around guest access, but the staff handled it with professionalism and a great attitude. Everyone has been friendly, helpful, and welcoming. I’ll definitely keep coming back when I’m in town.

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★ 1

Their "Forgot Password" option on their website & app does not work! It has been this way for years & it doesn't seem like they plan on ever fixing it!

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★ 3

It was ok. The Madison ones are way nicer.

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★ 1

Turned kids away this morning. Not kid friendly!

Been waiting at the drink counter for 14 mins. Customer keep piling on and I’m unserved

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★ 1

Can not wait for my membership to be over everything and I mean everything is a problem here. They make it extremely hard to want to be here especially for the price we pay. The life guards all they do is yell at people. I’d rather pay to go to a public pool everytime than to come here. I specifically signed up for this gym for the pool and I hate it here

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★ 1

Got kicked out of subway because my friends were playing around on there phone. Idk his name but he works at subway thank you and do better.

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★ 5

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★ 4

Overall a very nice club. Is pretty pricey at easily over $100 / month for a family. One issue is they ant to nickel and dime you for replacement cards, etc. Pay $1600 for a years membership and you get zero free guest passes, etc.

Source: Google

★ 1

Avoid This Gym – Unethical Membership Policies!
I was highly considering joining this gym for my own reasons, but after hearing about my sisters experience, I have decided against it.
I would give zero stars if I could. This gym refuses to honor her request. Despite providing proof of her relocation.

The lack of customer service and basic decency is appalling. They care more about locking people into contracts than actually helping their members. Which is in turn, turning another member away. It’s ridiculous that a business would rather force unwilling customers to pay than build goodwill.

If you’re thinking of joining, beware of their shady cancellation policies. They make it incredibly difficult to leave, even in legitimate situations like hers. Save yourself the headache and go to a gym that values its customers!

Edit to add 3 weeks after initial review: Management had reached out to her a female and a male, the female was of no assistance and was extremely rude and the male still was refusing to understand her relocation, I would strongly advise against this gym.

Source: Google

★ 5

We are new to Princeton and are thoroughly satisfied with our experiences thus far.

The included childcare is an unassailable perk with our membership! My children enjoy the activities and the caregivers. I was hesitant as my children have never been away from me other than at school— but they did wonderful— which I believe shows the quality of care they receive!

The equipment is clean— as well as the locker rooms and walk/hallways. The staff is courteous and helpful. What more could you need?

Source: Google

★ 5

I’ve been going to Princeton Club for years after switching from Anytime Fitness. Anytime Fitness was great, but it was too small and got crowded quickly, which meant waiting for equipment more often than I’d like. When they raised their rates, I felt like I was paying too much for what I was getting.

My family was also getting into fitness, so we decided to sign up for a family membership at Princeton Club. We ended up paying just a little more than what I was paying at Anytime Fitness, but with way more benefits—childcare, basketball, indoor and outdoor pools, sauna, steam room, hot tub, group classes, a much bigger workout space, and even tennis if that’s your thing. I believe they also offer massages as well.

This isn’t a knock on smaller gyms—if you’re just into lifting, they might be a better fit for you. But if you’re looking for a gym with more space, equipment, and amenities, Princeton Club is a solid choice.

Source: Google

★ 1

It is too crowded. If you are lucky enough to find a parking spot then you have to wait to get on machines.

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★ 5

Love this gym! So much to do with great class choices. Shout out to Amber, Matthew, Isaiah and Nancy- simply the best!! The customer service from the staff is a 10/10.

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★ 1

I’m so disappointed. I called to cancel my family membership due to a move and because it’s 22miles from the gym we get to pay a $200 cancellation fee. I understand we signed an agreement but the circumstances of the move led us to cancelling. We were regular members since 2022. This commute would be 30+ minutes for us to get to the Princeton Club. It’s a great facility but not for a 30-40minutes commute. Strongly advise anyone looking to join a gym don’t pick them if you might move mid contract because no exceptions are allowed.

Source: Google

★ 5

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★ 1

For the amount of money spent every month it is very dirty. Probably one of the dirtiest I have ever gone to. This is about my 10th time coming at night and every time it’s the same. Garbages overflowing, towels everywhere, gym equipment left out and never put away. I never see anyone cleaning in the evenings. Not sure if there just isn't a care to clean in the evenings or if there isn't enough staff. However with the amount of people who attend the gym between the hours of 8-10pm you would think there would be staff to support the large amount of guests in the evenings. Not thrilled and now locked into a 2 year contract.

Source: Google

★ 5

Beautiful gym, beautiful people, beautiful activities, beautiful everything.

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★ 5

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★ 5

I absolutley love this club. I was thinking of non renewing my membership because I wasn't using this and had a personal issue come up. I emailed their billing department and was pleasantly surprised when they were willing to work with me! They truly valued me and my children and want us as members. They care. The issue has since been resolved and I can't wait to start coming back. You have a forever member with my family and I!

Source: Google

★ 5

Every one there js doing an amazing job!

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★ 1

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★ 1

I had a terrible experience at a beautiful gym that has nice equipment. Unfortunately, the employees were unprofessional. During my first visit, the girl at the front desk, who was wearing a pink hat, was disrespectful and rude. She screamed at me without giving me a chance to explain my situation. I politely asked her to look up my name in the system, but she refused to help.

I was understandably upset, especially after driving 40 minutes to get to the gym, only to be treated poorly. As I walked out, I said some unnecessary things, for which I apologize. However, one of the staff members chased me down and pushed me. Just to clarify, I’m 17 years old, and the man who confronted me looked to be in his 30s or 40s. Because of this experience, I won’t be coming back. Thank you.

Source: Google

★ 5

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★ 5

I love this gym mainly because the size keeps it from being crowded. The sauna is perfect after a long workout!

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★ 5

Club is clean, modern and has a huge variety of programs and equipment for every age group. Staff is experienced, professional and responsive to members needs. Management goes above and beyond to keep things interesting and inviting. Management is quick to respond to members questions/needs.

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★ 4

Princeton Club offers an exceptional experience at a very reasonable fee, especially considering the wide range of amenities available. The indoor pool is a big hit with my kids—they absolutely love it! As for me, my personal favorite is the steam room. Although 100 degrees can feel a bit intense, I still make it a point to use it three times a week. The facilities are always clean, and the staff is friendly and attentive. With so much to offer, from fitness equipment to group classes, it’s easy to see why Princeton Club is the perfect choice for anyone looking to stay active and relaxed. I just wished the guest pass wasn't $20/day per guest. That's already a month's membership fee for some gyms.

We also rented the event room for my son's birthday, although the room was big and nice, the food choice was not good. Very plain pizza. Worse than Jack's pizza. No other variety. Not even fries. Decoration was mediocre and the rental fee was higher than other options. So I don't recommend the facility for group events. This is the reason for the 4 star and not 5. If they change this, I would give them a 5.

Source: Google

★ 5

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★ 5

I recently became a member at this gym and I absolutely love it so far. Brian was amazing 🤩 at getting me all set up for a membership and tour of the facility, answered all my questions in a patient , kind manner and made sure 👍 I understood everything through the process. Montannah one of the workers at the main desk is absolutely fabulous and soooo friendly and always has a huge smile and kind words when I walk through the door. Everyone has really made me and my family feel at home and welcomed . One of the best gyms I have been to in a long time. Highly recommended

Source: Google

★ 5

Princeton Club in New Berlin was an absolute lifesaver for my family after we moved to Milwaukee from Toronto. With cold winters, we needed a place to go, and Princeton Club quickly became that perfect spot. The 24/7 access was a huge convenience, but what really made a difference for us was the childcare service. From when my son was 18 months old until he turned 3.5, the childcare staff took wonderful care of him, allowing me to focus on my workouts without any worries. The personal trainers and staff were always friendly, helpful, and welcoming. The equipment was top-notch, and we also took private swimming lessons, which were fantastic for both me and my son.

Another highlight was their family change room, which I could use with my son. It was private, spacious, and so convenient. Unfortunately, I haven’t been able to find anything quite like it here in Toronto, and it made me even more grateful for the experience at Princeton Club. Both the men’s and women’s change rooms were also excellent.

Lastly, their outdoor pool during the summer was a huge hit for us. My son and I had such a great time swimming, enjoying the nice weather, and playing with the water fountains. It truly was the perfect place for both fitness and family fun!

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★ 5

Love this gym very much. Always clean, and their equipment is top notch.

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★ 5

Convenient location, Clean, lots of classes, hard to get a tennis court. Tara makes me hurt so good in Yoga class.

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★ 5

Love the gym and the pool area. Locker rooms are always clean which is nice.

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★ 5

I have been going to different gyms for over 30 years and this gym is my favorite. It has a steam room that is pumping out eucalyptus herbs (I love this room), current pool, waterslides for the kids, indoor/outdoor pool which has a grill and drinks and I never have to wait long to get any of the exercise equipment. The staff is so friendly. Also they kept their outdoor pool open longer this year so I got to swim in the middle of September which made this little mermaid so happy!!

Source: Google

★ 5

The Princeton Club is great! Most classes are included in membership. They have fun social events. I fully enjoy the steam room to relax. The indoor /outdoor pool is great for kids and they have a separate area for adults/lap swimming. Great experience!

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★ 5

My family and I have been members for a couple of months and are really happy with the club! We came from Elite Sports Club, and Princeton Club wins in every category. My kids love the indoor swimming, the workout space and equipment is top tier, and the tennis courts are perfect! The staff is also friendly and willing to help wherever needed. Highly recommend!

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★ 5

I love the Princeton Club! It’s an awesome place to work out! After my workout, I enjoy a soak in the whirlpool or laying out by their resort style swimming pool. Jean At the front desk is always so cheerful and helpful with any kind of problem I have.

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★ 5

I would give more stars if I could this gym is amazing, excellent staff and great environment! Always super clean and never to busy! Love that they offer the daycare with many options of available times! Couldn't imagine being part of any other gym! Always feels like an escape from reality!

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★ 5

Clean facility. Weight room is spacious and has everything I need. Facility also includes a basketball court, sauna, indoor and outdoor pool, and tennis courts.

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★ 5

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★ 5

We enjoy the Princeton Club - New Berlin. Courses are included in membership and they have fun social events throughout the year.
The spin instructors (Ashley, Erin, Linda, Joy, Meg) are great. Always willing to help and answer questions.
We attended several Thursday night adult nights at the pool with live music. Sad those are over until next summer.

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★ 5

Great gym and great community!! The staff is also incredible. Alex and the rest of the staff always welcomes me in.

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★ 5

Been a member literally since birth and no other gym compares. Mackenzi is also very helpful!!

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★ 4

Princeton Club New Berlin is well equipped, clean and has friendly, helpful and knowledgeable staff. I worked with Blake Patrick for a personal training session and he was great.

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★ 5

We have been members at PC for 6 years now - we love everything about it! From the friendly staff on the way in, the tennis pros (shoutout to Jay Massart for his amazing private lessons!), the pool staff (and their commitment to safety) and all the fun member events. So much for the family to do in a clean, fun environment. Can’t recommend enough! 👏

Source: Google

★ 5

On day three of my membership and as a single mama I can already tell this is going to be a game changer for my health, fitness, and self care. My kids LOVE going to kids club so I get a little extra quiet time after my workouts too! We love enjoying the pool together as a family too. We can easily spend half a day here on the weekends.

The group fitness classes are top notch too. Bruce’s bootcamps are fast paced, engaging, and work up a good sweat!

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★ 5

I switched to the Princeton Club a little over a year ago and it was such a fantastic decision! The amenities, classes, large workout spaces, track, and pool are just a few of the things that make the Princeton Club so unique. My husband and I are welcoming our first child this fall and are so excited to utilize the daycare services while working out. The staff are extremely friendly and welcoming, too!

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★ 5

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★ 1

Came in with my buddy he forgot his card tried to sign him up for a guest pass cause there was no employee at the counter and I'm a member and at other gyms I've been members at they've made bringing a guest in easy. they walked over and asked if we needed help ,I stated what we were trying to do and they explained it's written in small print on the wall it can only happen within certain hours of the day. My friend and I explained that my friend was in fact already a member and just needed an account search. Then they got to me. Now I had already scanned in and also previously stated to them that I was a member but one thing goes in Bernadettes ear and out the other I fear and she asks me if I'm a member I stated I had already scanned in and she then checked her screen saw a photo of me then proceeded to ask me if that's me I asked her what she thinks as It could have been nobody else and the strange man in the photo looks identical to me. This was a challenge for her ears as she asked if I was giving her an attitude. I am just trying to work out she could've helped my friend at this point but instead accuses my photo of being not being me decides to make me run to my car and grab my ID wich is an older photo then the one on my Princeton account by far "that didn't look like me". Another problem is just 2 is months ago I scanned in trying to lift and they made me delay my lift for that photo to then delay me again cause it's invalid? I find this kind of behavior to be petty and childish for a business and will definitely be looking in to canceling.will not be paying 80 bucks a month to be disrespected and delayed.

Source: Google

★ 5

Great facility every thing seemed new great equipment and friendly and helpful staff The pool was quite nice but the indoor pool is closed till labor day good basketball courts and the trx areas are amazing.

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★ 5

Overall this is a wonderful gym. Very clean facility and fully equipped with every type of weights/machines. The outdoor pool is such a luxury. Feels like a vacation destination, and even serves food and alcohol poolside.

Your membership also includes additional luxuries like towels service, free toiletry items in the locker room, massage guns, and a nice sauna/steam room.

Another super cool thing about this place is that there are quite a few pro athletes that workout here. You can truly surround yourself with greatness at this gym!!

Special thanks to Brian from membership services, he is very friendly and accommodating.

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★ 1

Overall up until this week we have had a great experience with the club, however this past week there was an incident and I have been trying to get a resolution and have not been able or allowed to speak directly with Renee the General manager, I have left multiple voicemails and emails have been sent with no response.

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★ 5

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★ 2

Pros:
Good variety of equipment.
Locker rooms are always clean.
Lockers are always available and pretty big.
Lots of cardio equipment.
Plenty of clean spacious showers.

Cons:
They do not charge you on the same day every month. They have some weird policy where they can charge your card anywhere from the 1st to the 15th. Lot’s of stupid policies that don’t make sense.

If you aren’t a fan of children this isn’t the place for you. The children who have adults chaperoning are fine but too many kids walking around due to the basketball courts. Those courts are a nuisance.

Their policies cater to kids and families. Families have their own locker room yet they have a policy saying you can’t use your phone in the main locker room for any reason (increasing the volume, switching songs, etc). The reasoning provided was to prevent people from taking pictures and because children walk through. Other people’s children become your burden.

There is one particular staff member, she is literally the only one, that is extremely rude. She speaks to people in a very condescending tone. She has short curly hair and performs the janitorial duties there. She is passively rude for absolutely no reason then attempts to play hurt as if you’ve done something to her. Aside from her I notice there are a decent amount of antagonizers here. These are people who do small things to get a response. I was showering and a guy pulled on the bathroom door twice after I yelled I was in there. Locked door means taken dude. When I walked out he was just sitting there, even though there were open bathrooms available like he had to use the one I was in. Weirdos is the best way I can describe them.

The free weight area is smaller than it should be to accommodate the basketball courts. It quickly gets busy and you feel like you’re constantly running into people.

People are very unsanitary. I have seen countless people every time I go use machines and not wipe them down. One person did this today. Got up from a leg machine and just walked away. When they walked past the body odor was…. gross. Absolutely gross. I’ve gotten sick twice since being a member. Wipe before and after use. Disinfect your phone too.

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★ 5

It's a big place. If you're single great place to meet new people.

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★ 5

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★ 1

why is it so expensive for a guest pass just to swim in a tiny pool

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★ 5

If you're a color person they will be watching every move. The rules varies depending on who is working or how they're feeling that day. Nice place with horrible workers.

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★ 5

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★ 4

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★ 5

Wonderful place

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★ 5

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★ 4

We recently joined due to proximity and amenities with regards to the aquatics. We have been in a few times and had good experiences. The kids enjoy the pool area. Have not used any equipment, childcare, etc as of yet so can’t speak to that.

A few reasons for deducting a star:
1. Their guest policy needs to be overhauled. Requiring a minimum 4 hr advance notice for a guest, plus $20 and the fact if you leave you can’t come back again same day is well, dare I say, ridiculous. For instance, if we bring a guest to swim with us and leave for nap (which is when the childcare is closed, that I do know) we can come back after nap as members but our guest can’t because their pass is no longer valid. For the high cost of the pass it should be valid the whole day without restrictions or requiring reservations.

2. They staff lifeguards in the pool area. The rule there is you must be within arms reach of your child who is younger than 5. Okay…that means I have to follow the child everywhere. Of course I watch my kids and appreciate it from a safety standpoint but if I am sitting down in the shallow water with my youngest and my middle child wants to go on the slide 4 feet away from me yet I can still see/hear said child that should be acceptable. I’m still right there! It’s not as if I’m dumping them off on the guards and going up for a cocktail.

Overall I am happy we are members but they are more strict than I care for and have some rules/policies that are quite restrictive considering the amount we pay to be a member.

We are excited to try the outdoor pool this summer.

Source: Google

★ 5

Great place for myself to work out & my kids to do swim lessons. Family friendly.

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★ 5

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★ 5

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★ 5

I love going to the Princeton club. I’ve been going to this gym since 2019 and I don’t see myself changing memberships. Me and my brothers always come here for a good lift or even a fun basketball run with all the boys. The pool is super nice in the summer time and even if you don’t want to swim you can lay by the pool and get a nice tan. The staff is super friendly and easy to work with. If you ever need anything the staff is always willing to help out no matter what your needs are. At most gyms I feel like the staff is always so uptight and never easy to talk to but not at the Princeton club. Also the basketball courts are nice and always taken care of. Unlike other gyms the Princeton club actually takes the time to make sure the courts are not slippery and always a nice place to hoop at. They included also a newer area to lift weights which was a huge addition to the gym. They added newer dumbbells, benches, cables, and squat racks.

Source: Google

★ 5

Best place around

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★ 1

$20 for a day pass?!?! 🤣 That's insane!! Hard pass! 👋

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★ 5

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★ 5

The Princeton Club is beautiful! The Princeton Club New Berlin opened in 2002 and was originally called Motion Fitness Racquet Club. Retired tired Green Bay Packer star Donald Driver visited here years ago for a special event. Please be sure to ask about possible discounts. It is an excellent deal and there is a wide variety of activities for everyone. The basketball and tennis courts are awesome. There is both an outdoor pool and an indoor pool along with water slides. There is a great track for running and walking. There is an excellent section of weight and exercise machines. In addition, there is a nice restaurant and gift shop too. The Princeton club has several locations in Madison and has won multiple awards. When I visit Wisconsin, I look forward to a guess pass here. The Princeton Club is my favorite work-out facility!

Source: Google

★ 5

Great gym, sm things included

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★ 3

The facility looks quite nice, what I saw of it. I visited with the intent to explore their personal training and also learn what programs might be offered for our employees. I wasn't made to feel welcome, and the tour amounted to standing at the balcony for a few minutes looking at the free weight area. I asked for some documentation regarding membership and pricing. This was jotted on the back of a business card.

Source: Google

★ 5

I have been going to the Princeton club off and on over the last five years. Very nice facility, they have tons of machines and are always looking to improve the club. Definitely worth the price!

Source: Google

★ 4

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★ 1

Worst gym I can think of in the area. I signed up, and now I regret doing so. It is overly packed anytime you go. It reeks of marijuana every where you go. There is nothing nice to say and GUESS WHAT! I’m locked into a 2 year membership contract that can’t be broken unless I move out of state! GARBAGE ESTABLISHMENT

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★ 5

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★ 5

I’m extremely happy with my membership. Communication is clear ✅
Kids club is amazing ✅
My kids love the water park ✅
So many group exercise classes ✅

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★ 3

I like the place overall. My only complaint is all the little kids in the gym taking 30 minutes to an hour on the machine talking etc. Good place if you are not serious about training and want to perform endless hours training and talking.

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★ 5

Hands down the best gym around. Years ago when my family was looking to leave the YMCA, we came across the Princeton club. Great prices, open 24 hours, what more could you want? So happy to have made the switch.

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★ 5

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★ 4

Love the kickboxing classes, grateful for kids club and the pool, my kid loves going to.

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★ 5

A great value and love that small kids are free. So happy I chose the Princeton Club!! I highly recommend!!

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★ 5

Highly recommend this gym great atmosphere and had updated equipment.

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★ 5

We are newer members and have had a wonderful experience so far. There are many group exercise classes to take part in. The instructors are all very knowledgeable and accommodating. The equipment is clean and maintained. They do an excellent job cleaning the locker rooms. All of the staff we have met have been very welcoming.

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★ 5

The Princeton club has everything you could ever want in a healthy club. From weights to tracks to basketball and tennis/pickle ball courts to swimming pools etc.... Their spinning room I'd great and they also have a kids watch provided. Well worth the money.

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★ 5

Princeton club, is amazing place with great staff. From the pool, tanning beds to weights to tennis,. Princeton club has it all.

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★ 5

My family and I love Princeton Club!! We joined about a month ago beacuse I needed somewhere to work out that has child care. I have 2 daughters age 3 and 8 and they really enjoy going to the child care. The staff are all very friendly. There is always a lot of open equipment even when it's busy. Also, the pool area is amazing!!

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★ 5

Love the kids club! Your child can play and burn off their energy in the gym while you get a work out in. The pool is great too!

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★ 4

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★ 5

Princeton Club has the best employees who offer assistance with a smile. I am so happy I joined this Club as I’m an older age member. It has allowed me to make friends, take classes I probably never would have tried and keep my health going in a positive direction. EXTREMELY CLEAN FACILITY!!!

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★ 5

My favorite part of the gym is the group classes, the trainers always takes the time to make sure we get he best of our workout, fon low to hi performance YOU DEFINITELY FEEL IT NEXT DAY 😆

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★ 5

Princeton club is the best gym around, tons of equipment and open 24 hours, no club comes close!! Biggest loser contest is a must do!! Get back in shape and join the gym!! Time to make yourself a priority 🙌

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★ 5

Most friendly staff, clean, great place to work out. Brian was amazing in getting us signed up, and answering any questions and followups we had. Love the Thursday outdoor pool music nights. Awesome place.

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★ 5

There are great amenities at the Princeton Club. The staff is very friendly and helpful when needed. There are a variety of classes, although they do fill up quickly! The app helps make it easy to sign up for a class or for childcare. I work with Sarah W. for personal training and she is amazing! I highly recommend her as a personal trainer at P.C!

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★ 5

Amazing, safe environment, family friendly and just all around great people. Highly recommended. I love their events there is always something going on totally worth joining!!

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★ 5

Princeton club is an amazing gym with a variety of equipment and lots of opportunities to get someone involved with different activities. It is my favorite gym I’ve ever been to and has a very accepting environment with many great people.

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★ 5

Great place for families. Love that they have daycare options that are at optimal times and love their Thursday night adult pool nights with daycare included. Great spot for families in winter time too.

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★ 4

As much as I'd love to give a solid 5 stars for general cleanliness and staff friendliness, there is a certain lack of accountability for the members that makes coming here a chore.

- I love using the track, especially when it's really cold and icy outside or super humid and hot - it's not enjoyable when there are groups of 3-5 people clogging it up and getting fussy when I (by myself) have the audacity to go for more than a leisurely stroll. I shouldn't have to shoulder-check meemaw and the other golden girls to get a decent a run in that isn't a on a treadmill.

- Some members just leave their mess around for others to deal with. Some leave puddles of sweat on the machines and don't wipe them off.

- During the summer, unattended kids (younger than 13), are just... wandering around? Nothing is more off-putting than some random kid to be staring at me while I try to exercise.

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★ 5

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★ 5

My family has been a Princeton member for 3 years and we absolutely love it! The facilities are so well maintained and clean! The staff is always so welcoming and professional. There is always so much to do, it's really been a sanctuary for quality family time. Management is also so wonderful and keeps members very informed of club updates. We love being members at the Princeton Club!!

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★ 5

Been going to Princeton for a looooong time. Totally love it! Very clean, friendly staff and it's always easy to find equipment to work out on. The indoor pool area is great. (Haven't been to the outside pool)
It can get a little tight in the locker room... but it always seems to work out. Showers are always clean.

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★ 4

Great gym, always celan, great amenities, good staff, wish it would be better pricing.

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★ 5

It's a great gym. Lots of space to work out. The group classes are awesome

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★ 5

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★ 5

Absolutely spotless. Kind caring and effective staff. Best experience for 20 years!!!

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★ 5

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★ 5

Great facility. Flexible scheduling as the place is opened 24 hours.

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★ 3

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★ 4

Good equipment and courts but terrible guest pass system— way too inconvenient

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★ 1

I called in and asked if the membership people were in so I can sign up. The girl on the phone was like “yeah come on down!”Came in 10 minutes later to make a membership. Lady at the desk says it’s going to be over an hour to get me in. I ask if I can workout while i wait since they have my contact info? “No you can’t”. Can I work out as a guest with my buddy (who was right next to me). “No you still need to see member services to get a guest pass (they charge you too). There were two girls ahead of me who wanted guest passes and it took like 2 minutes to get done. Why couldn’t they get me in for two minutes to get a guest pass instead of making me wait for the two other families ahead of me to talk and do the tour and stuff. Kudos for wasting peoples time Princeton.

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★ 5

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★ 5

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★ 1

too many babies.

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★ 5

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★ 5

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★ 1

i very much dislike bringing my clients here. staff needs to be more inclusive and understanding of those w/ disabilities. i dont know how many times my clients have been set off because of staff members. i will say though there are two wonderful staff members in the aquatics center, a male who i think is an instructor and a female with short hair.

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★ 3

Good gym, way to many kids. Guests policy is terrible. $20 per quest and need to register guests 4 hrs before time of arrival. When I asked for advice on how to use equipment I was told to make an appointment with a trainer. Of course an extra cost

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★ 5

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★ 5

Love this club! Tennis program is excellent, especially cardio tennis with Peggy. My teenagers love it, as well. Great for the whole family.

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★ 4

I’ve been a member here since it opened, it’s a great club!

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★ 4

Great place! Pricey!

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★ 4

Reasonable prices, lots of tennis availability during the day. Clean and updated club.

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★ 2

I visited the Princeton Club with friends this past weekend (September 23, 2023). I was swimming in the kids pool with my two kids (7 and 9, good swimmers). I like to wear goggles underwater and I saw two brown clumps floating along the pool floor. I got closer until I confirmed it was definitely poop, and little bits of it were breaking off and floating away. I immediately told the closest lifeguard who didn’t know what to do about it. I left that pool with my kids and we swam in the lap pool for a while. I assumed they removed the poop. The kids wanted to go down the slide again, and although I wasn’t thrilled about them being in the water where the poop had been, I didn’t want to upset them either. Also I figured chlorine was pretty strong, based on how my eyes were burning. So we went down the slide and while I was underwater I saw the poop again. Jesus, take the wheel. I got my kids out immediately and we headed out to shower. On my way out, I stopped by the supervisors office where one guy was just kicking back listening to his headphones, and told them that the poop was still in the pool. One dude tried to say that I must be confused, it’s just rust. I told him that I’m a biologist and I know poop from rust (it’s true; I literally studied poop for my masters). He then acted like I was just a huge Karen for making him do his job. I had been considering joining the club before this interaction; we live nearby and my family loves swimming. Not after how cavalier the staff is about a biological threat to the health of their guests. Disgusting.

Source: Google

★ 5

Best gym I ever been to respectful staff and good people at the gym

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★ 5

Staff and members are friendly. Since I've joined almost two years ago, I have had nothing but positive experiences. Equipment and the facility are very well taken care of. I have met so many great people and instructors. My children LOVE the pool and the kids' club/gym. We will indeed continue our membership once it's up.

Source: Google

★ 5

The customer service and staff at the Princeton club are exceptional!
The club is always clean and offers something for everyone: tennis, weights, classes, indoor/outdoor swimming, hot tub, locker room saunas and steam rooms, basketball, childcare and even an onsite Subway.
Keep up the great work PC!

Source: Google

★ 5

So so clean. I love the diffuser when you walk in. The protein drinks are so good. My kids love the "kids only' basketball area. There is a lot for kids to do. So glad we joined!

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★ 5

My family loves this club! Amazing pool parties and the staff is great!

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★ 5

Love the childcare! Zumba classes are awesome. Clean facility with friendly staff!

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★ 5

Great gym

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★ 5

I’ve been a member of many gyms - but Princeton Club is hands down the best I have been to. I look forward to the classes every week, the equipment and facility are always being upgraded, and it is always extremely clean. Highly recommend this gym!

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★ 5

We have always enjoyed the gym, this year was our first year enrolling our kids in their summer camp. They loved the summer camp and are begging to go back next summer :)

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★ 5

We switched to the Princeton Club so our daughter could swim year round and because our other gym had no parking anytime of day. We can always find parking and our daughter loves the indoor (and outdoor) pool. Plus, the gym is great as well.

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★ 1

This gym fails at inspiring and supporting teens in the beginning stage of a healthy active lifestyle. After years of encouraging, my kids are finally showing interest in exercising and they feel discouraged when coming to this gym. The rules are always changing depending on which staff you speak to and with the exception of a couple at the front desk, I don’t see staff making any attempt in engagement and making them feel welcomed. A simple smile or acknowledge to young adults or anyone for that matter goes a long way. It’s not common sense that these teens in the gym are your future members and my teens have already expressed no desire in continuing their membership.

When or if they can utilize the kids area gym changes, when or if they can utilize the outdoor tennis area changes. They were watched by staff when using the basketball court. If the basketball court is to only be utilized for basketball only, then make that clear and that rule should apply to all including those that use it for classes.

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★ 2

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★ 5

Very professional and helpful staff. Enjoy all the variety of classes too!
Jill

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★ 5

Our family has been members here for over four years. We have five kids under 10 years old. Best value for price anywhere I've ever lived! A benchmark of our days and weeks.

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★ 5

PC is a family friendly place that offers everything you can ask for in a gym/club

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★ 4

We joined about 2 months ago and it has been great for me and my kids! They pools are amazing and the staff is so knowledgeable and helpful! Glad we took the leap!!

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★ 5

Great equipment and amenities. Clean and family friendly.

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★ 4

This gym is one of the best in the area! Staff are very friendly, the facilities are well-maintained, and there is a great variety of equipment for all types of workouts. Everything is included in the membership so you aren’t paying extra for pool access/classes/sauna type amenities. The only con is that the parking lot is not big enough to keep up with high traffic times and sometimes there is no parking, which can get frustrating.

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★ 5

Best gym I’ve ever been a member of. They are always improving equipment, the classes are great, and it’s always extremely clean.

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★ 5

The staff is always friendly and do a great job keeping the place nice and clean. My kids (ages 4 & 6) love the indoor pool are as well as the outdoor pool. Class instructors are knowledgeable and make classes fun!

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★ 5

Has something for everyone in the family. Clean. Awesome indoor and outdoor pool. Going here finally got my husband to workout! :)

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★ 5

Kids love the amenities. Summer time outdoor pool and adult nights are awesome.

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★ 5

It’s hard to believe it’s just been a year since I joined the Princeton Club. I joined to use the current pool for water walking but have since been using other areas now too. The Aquatic Department is top notch, the Personal Trainers are very knowledgeable, and, the Subway shop makes it super convenient to stop for lunch after a workout.

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★ 5

Me n my family come here daily. My husband play baseball at 5am everyday with his friends. The kids and I go swimming everyday. It's a real fun time especially during summer.

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★ 5

We have signed up about 5mo ago an we just love it! Kids love the pool an wonderful events.. The wonderful an helpful staff.. Great work out areas an groups!

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★ 1

Why isn't there a bartender on Tuesday nights when the Brewers and NFL football on. Manager claims saving money ?

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★ 5

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★ 5

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★ 5

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★ 5

Busy parking lot, inside not so busy which is nice. Just need valet parking

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★ 5

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★ 5

Great Gym

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Even on a busy day, there was lots of room. Loved swimming laps in the outdoor pool and rates are better than the other compareavle gyms. It's probably the best subway sandwich I ever had from the in-house shop.

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★ 5

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★ 5

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★ 5

Great facility!

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★ 5

I had a recent work trip that had me staying in New Berlin for a week. I did not want my gym routine to be off track so I called a handful of facilities in the area to see about a day pass system or a week membership. Everyone of them turned me away except for Princeton club! They gave me a week pass in no time and even gave it to me for free (normally $30) because I was prior service military. I will deffinatley be back to any of their locations if and when I find myself near them in the same situation.

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★ 5

Love their outdoor pool!

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★ 5

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★ 5

Good deal for being 24 hours. Had 3rd shift in the past, and it works out great for a quick jog on the treadmill.

Source: Google