★ 5

Positive atmosphere and teachers and knowledgeable instruction with emphasis on safe and proper ways to perform.

Yes, they have 2 restrooms inside the gym.

Source: Google

★ 1

When I spoke to the owner about an issue I had, he immediately became defensive and dismissive. He stated that I was the only complaint in x amount of people/years, which apparently justifies not truly hearing my concerns and I know for a fact is not true because I spoke with others who have also had poor experiences. The way the owner conducted himself during our conversation really made me rethink taking my daughter to this business. I am very understanding of mistakes and oversight. However, when oversight happens, taking the time to fully understand the issue and taking responsibility for it, is good business. He also informed me that one of the employees told him that she did follow up with me when in fact, she did not. Whatever she told him did not align with my phone, email, and voicemail records but he did not want to hear any of that. It was clear that he had already heard from the woman at Hampton Cove and had made his mind up about what happened. Therefore, during our call, he was completely non-receptive. I have been on 3 waitlists since October 2022. I was an oversight on the first one, I was not given a proper follow up or given important information on the second one, and the third list is now null and void. I was only bringing my grievances to light in order to find a remedy so that my daughter could start gymnastics with them and to let the owner know what happend so that he had the opportunity to improve any holes in his business process so that what happened to us does not happen to any one else. I was treated like Karen for doing so. Even if I could not have gotten my daughter in despite the issues, had the owner listened to understand, took responsibility for their part of the issue, and just sincerely apologized, I would have been sad but completely satisfied by the way it was handled. If you get in and have zero issues with them, I'm sure this is a wonderful place to be. But, if you are like us and have a not so good experience, you might as well find somewhere else because the owner won't listen to it. Absolutely heartbreaking.

Source: Google

★ 5

Our son loves Coach Nick!

Source: Google

★ 5

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 5

Always clean. Nice and professional.

Source: Google

★ 5

Friendly staff, reasonable price and my son absolutely loves it.

Source: Google

★ 5

Love how patient and encouraging the instructors are with the younger kiddos! Trying it out for the first time this summer and we are very impressed!

Source: Google