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Reviews
Rachel New
★ 1
Someone stole my keys from the indoor walking track. Everyone leaves their things everywhere and it's all in plain sight the whole time. Did not expect someone to do this here!?
Source: Google
LadyL1973!
★ 5
Very Nice Place To Go Indoor Swimming Pool Nice Family Outing
Source: Google
Evan Chen
★ 1
The Y itself does a pretty good job. But the Karate program is a whole different story. They do not do a good job in encouraging their participants. I will hope that this behavior does not continue.
Source: Google
Destinae Bowen
★ 1
I would give my experience a negative star rating if it was possible. Upon arrival I was very excited to try their pool it was a family day out with my two sons (3,4) and my mother. This was also our very first time here, we spent about an hr to hour and a half in the pool and things were SOO nice. Then the life guard Chris (we wasn’t givin his last name) takes post. My and my oldest are swimming in the deep end and I noticed something going on between the lifeguard Chris and my mother after I get over there im immediately met with rudeness. Chris tells us we have to have an arm band for my youngest son but he says it in such an ugly tone. First I didn’t get mad about his tone I simply informed him we do have one for my youngest who is 3 and also has a thing about things being on his wrist at which point my mom shows it to him (she was the one with my son the ENTIRE time). After explaining that he got more ugly and kept saying he needs one at which point I pointed out all the white kids RIGHT NEXT TO HIM they did not have any arm bands on he proceeded to say “well I don’t see it” these kids were jumping in the deep end and unassisted by adults yet my son was simply sitting in the shallow end with my mother the entire time and yet we were the ones he targeted. The ugliness continued as I was now giving push back because I felt racially targeted. Makes me wonder how far it all can go. If a child of color is going under would he even care to act? Or would he “not notice” that either? I spoke too two people of management who were great! The first being Kaitlyn who then passed me higher to a lady named camillia who was very empathetic with my situation. I was shaking and just so disgusted with what I had endured with Chris. We asked what will be done but wasn’t givin much other than we will talk with him. From experience he will get a slap on the wrist because nobody really cares about racism when they can just push it under the rug. I did take video of the conversation with the manager and video of Chris and the children who also did not have on bands and him refusing to say anything to them. The center was beautiful and the rest of the staff seemed helpful it’s just sad when people like him can mess up a whole experience. If you are a family of color or have biracial children I would just be more careful if you see Chris on duty because your child will NOT be his concern
Source: Google
Yani Fly
★ 3
Been coming here for years. The facility is great and there’s so much to do!! but I wish the front desk knew that their job is to not sit there and do nothing. It’s been multiple times I have needed help and they sit up there looking slow. And child care? Those hours? Paying all this money and I can only workout when literally every other parent is in the gym. Don’t like that at all. There’s never any space and equipment is always hogged. You guys can do better.
Source: Google
Jessica Syme
★ 5
Great gym, provides fun for kids and adults alike! Love the pool for the summer time with kids. Stays clean and staff is polite! I love the slides for my kids and the shallow end with the different water features. Plus, no contract and military veteran discount friendly!
Source: Google
C H
★ 1
I have to cancel my membership due to the women's showers being full of mold, the shower curtains and walls having a lot of mold, and the restroom and entire facility grossing me out. It puts me in danger of health issues, and this is a total health department code health hazard. I love YMCA, but this just grosses me out. And I still have to pay for July's membership too, even though the facility is a total health hazard.
Source: Google
Tabitha Spivey
★ 5
Absolutely love this YMCA! The employees there are like family. The summer camp and after school care are top notch. Also the kids gym is awesome. It’s a huge indoor playground. The pool is great and always clean. It has both indoor and outdoor but we prefer the outdoor.
Source: Google
Shelly Harris
★ 3
Me and my husband decided to try out the 3 day guest pass and take our kids swimming. The first day we went was great with no issues. However, the last day I decided to take my kids and mother in law swimming and it was going good for the first hour and after that everything went down hill. My child was in the wrong because he was being dramatic screaming for help when none was needed. I couldnt reach him because i was tending to his brother who is much younger than him. My mother in law was close to him so I told her to grab him and make him sit out for 10 min and put his life jacket on before going back in the pool. While making our way out of the pool, one of your lifeguards got very rude and hateful with me after seeing i had already handled the situation. I was not mad that he reassured me that he needed a life jacket on but his tone and demeanor was rude and cocky and it made me feel like he was overstepping and questioning my parenting skills when I was already in the middle of reprimanding my child for his actions. I had just got done telling my mother in law that I would like to get a membership for the summer because it seems like a nice place to take the kids swimming but I WILL NOT be back after that encounter! Other than that, the rest of your staff were very friendly and the environment was clean.
Source: Google
David Brown
★ 1
Not a fan of this place. The way the pools are operated is pretty sad. Pools are suppose to be fun for all kids to enjoy and be safe. They have slides that there is no reason kids with swim support devices should not be allowed to. I inquired with one of the life guards and was told the policy changed last year basically due to staffing and kids in support devices slowing up the lines etc. For a YMCA origination that is struggling you’d think they would want a fun and safe atmosphere for all. Not to appease lazy staff
Source: Google
A W
★ 5
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Anna S
★ 5
Great dry all-wood sauna, nice gym setup, and considerate, kind childcare workers! My son loves the big kid area. The baby area has tons of natural sunlight and fun climb-one too.
They don’t show movies and let the kids just play which is what I prefer. Rarely is any music is played, so not much to worry about for parents who limit media.
Sometimes cocomelon and baby shark-type videos are streaming on the desk computer of the baby area, but it seems to just be a tool to help upset little ones. Nothing excessive and mostly the babies/toddlers play screen-free too!
(They do allow/encourage you to send water and snacks for your kids. Just has to be peanut-free.)
I 100% recommend this YMCA and am very pleased with who takes care of my children when I come and get some “me time.”
Source: Google
Joseph Tipton
★ 5
Source: Google
Brittany Jones
★ 1
I have had numerous issues with child watch staff failing to handle basic child care needs and overstepping boundaries and disrespecting parental authority. I spoke with management numerous times, yet the issues persisted. Finally, it peaked when lifeguards failed to pay attention to children swimming in the pool. They relied too heavily on the life jacket and when my daughter’s face was going under water, I started screaming and I ended up jumping into the pool with my clothes on screaming to save my daughter because the lifeguards failed to address the urgency of the situation. After the fact, they called CPS and made a false report claiming that I was an abusive mother because I was screaming when my child was near drowning. CPS deemed the report invalid and my home safe and parenting unconcerning. I canceled my membership for their negligence and overstepping, and sent my grandmother to take my children to finish out their swimming lessons that we paid for and they refused to refund us because I did not feel comfortable at the gym after they made a false report to DHR. They again made another false report when my son got sick to his stomach and vomited at the pool claiming physical abuse. He had acquired a black eye during his non custodial father’s visit while playing on a trampoline and rather than ask us where he got it from, they assumed the worst and called DHR. I would steer clear of this gym if your family is less than perfect and your children have normal developmental childhood experiences because they are unable to handle normal developmental milestones and cannot respect parental roles. I would give them 0 starts if I could.
Source: Google
Taylor Satula
★ 2
It has become a running joke in our home that when I go to the pool at the YMCA it’ll be closed. I’m standing in the men’s locker room right now getting my clothes on again looking like boo boo the fool. I get that there’s staff shortages and all and the chemicals get messed up and it rains but it’s well over 50% of the time I come these days.
I used to have such awesome experiences here. I couldn’t 1 star it because the facility is clean, the staff is nice, and the workout machines are quality. I just *cannot* with this pool situation anymore.
Source: Google
Petunia Riversmore
★ 5
Source: Google
private citizen
★ 5
Fantastic gym.
Source: Google
Debbie Roderick
★ 5
Friendly, clean, lots of classes, indoor and outdoor pool, hot tub, dry heat and regular steam rooms. Adult only locker rooms. Pickleball!!!!
Source: Google
Femalej777 Femalej777
★ 4
Was here 6 years ago. So happy to come back.Well worth the money. Not 5 stars because I’m in Hazel Green Al. Would really like if one can be built out this way. I’m between 231/431 and Palaski Pike. Even some place on HWY 53 is closer. There still a lot of land out here. This is better facility then the one downtown Hsv. Really like the hours/days here & amenities. Clean place inside the building the parking lot is clean.The staff has always been helpful and knowledgeable all the times I been. Even when I call them great communication skills. very good job in choosing employees. I’m impressed too with the diversity of staff. That means a lot to me with the ages and the diversity of backgrounds and ages and culture and ethnicities. 👍🏾.
Source: Google
Cali F
★ 5
Love this facility and the staff is always friendly
Source: Google
tom queen
★ 5
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JaDorien
★ 5
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Christa Ferguson
★ 4
Everyone who works here is pleasant and helpful. The facilities are clean and nicely cared for. Took off a star because the kids pool area is open during typical nap times (1-4) instead of the AM and afternoon times when kids who are the right age to use the kids pool area are awake! Whomever does the scheduling must not have a toddler. Outside of that, when we are able to find the kids splash pad open, which is the reason we joined, my toddler and I have a wonderful time. I would like to find the child care schedule posted somewhere - that would be helpful. Why is the climbing tree never open?
Source: Google
imatt65
★ 5
Source: Google
Uzi Bahar
★ 4
Went to play basketball on March 26. Around 6 pm started playing 5v5. My $80 basketball disappeared during that game and I was unable to find it. Contacted the front desk and left my information. Was told to contact Buster Brasfield. The next day I called and talked to him, sent an email as well. No progress has been made so far. Keep your belongings close when you go to the YMCA.
Update: Buster tried to help, which I appreciate a lot, but still couldn't locate my BB. Updating my rating to 4 stars due to the effort.
Source: Google
Cynthia Agustin
★ 5
Source: Google
William Farmer
★ 1
I joined the Y to swim in the morning. They schedule a “safety break” from 6:30am to 7am each day during which I can’t use the pool. I’ve never heard of anything more inconvenient. If they need to do maintenance to the pool each day it should be done after hours. Also, put a sign on the pool door for people - don’t just let them get in their pool gear and then spring on them that the pool is closed.
Source: Google
Paul Young
★ 5
Great place to turn your virtual workout routine into reality. Activities for the entire family.
Source: Google
Thomas Irvine
★ 5
The Hogan Family YMCA is great all around. This morning I had red eyes when I arrived. I asked the manager NeeNee if eyedrops were available. She kindly found a bottle for me.
Source: Google
Jennifer Selock
★ 5
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Beverly J Hale
★ 5
This review is specifically in regards to the summer program. I have absolutely loved having my son enrolled at the Hogan Family YMCA. Josh Campbell has been amazing communicating regarding each week’s expectations. They have each week themed which gives a nice change, yet still on the same schedule & routine that kids need. I wish I knew the names of all the staff because I would give extra thanks to all of them. They’ve been helpful with every request and have stayed up beat during the summer heat and calm during the afternoon storms. My son has come home everyday with a new story to tell or a new friend he has met. I look forward to having all my kids enrolled here in the future!
Source: Google
Bill Thygerson
★ 5
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Kevin Brooks
★ 5
I work out 5 days a week here. Great place to get a work out.
Source: Google
Shayan Rajput
★ 1
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Matt “Matt” Ayech
★ 5
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Ryan Laube
★ 4
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Sarah Peterson
★ 2
The people at the front desk working in the morning on wed need to be trained to be nicer. They don’t greet like saying good morning or even Hi? It’s so different atmosphere compared to phaze3. Hope the YMCA manager have an employee meeting to tell all the employees to at least to greet people or feel welcomed. They usually just sit around do computer or stay on the phone… make sure members feel welcome…
Source: Google
Whitney Fourquet
★ 5
Ms. Howard one of the lifeguards was the best! Very friendly & informative.
Source: Google
Timothy Myers
★ 5
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Mariya Bullock
★ 1
Awful costumer service and very dirty place.
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Danny Wolde
★ 5
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Chris Browning
★ 5
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Janet Stratman
★ 5
We love this YMCA! When my neighbor and I walk in they let us know they have already checked us in. We are regular members and come three to four days a week. However, the staff has made an effort to know our names and talk with us.
Source: Google
Penelope Almenarez
★ 3
The facility is nice and I enjoy the different classes they provide. My only complaint is that the gym looks like it hasn’t been clean in months. Dust everywhere. This needs to be taken care of soon.
Source: Google
Ammar Elmubarak
★ 5
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Dr. Anna DiNoto
★ 5
Excellent water play and pool options! Friendly staff and well-maintained.
Source: Google
Steven Cunningham
★ 1
This gym lacks black representation. There's only black workers that are positioned in low paying jobs. There are zero black personal trainers. There aren't any black directors. Like I said, you will only see black people working the front desk, janitors or glorified babysitting positions.
Source: Google
FiveStar
★ 5
…I love the weight room “No Pain No Gain”
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Desmond Osborne
★ 5
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Shawna L.
★ 4
Amazing place to hang out at. Huge nice gym. Website has all details of the facility. Nice place to have a kids birthday party. Only thing I would add, is that they probably should have more life guards for great number of people in the pool, and ensure life vests fit properly on the kids.
Source: Google
Priscilla Scott
★ 5
Love it
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Jamie Clauss
★ 4
Just wish they would open the smoothie bar again.
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Jonathan G
★ 5
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Annika Rettstadt
★ 5
I just started my membership here and this facility is seriously AWESOME! The membership fee is super affordable (it’s $55 for one person, and if you’re sharing with another person it’s $67) for all of the amenities you get.
The facility itself doesn’t seem too busy, and the women’s locker room was totally dead when I was there. Looking forward to going on a regular basis!
Source: Google
Mary Mckeone
★ 5
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Kenny House
★ 1
basketball is always closed from 5-8pm after most people have work.. no one wants to go up there from 8-9 to hoop. they take up the whole gym, even though theres a curtain and no reason for the whole basketball gym to be unavailable when im paying 50 dollars a month. When we run full court games though, the ymca staff will say everyone pays their money and will close the curtain to make us play side goals. even though they are doing the same thing by taking the whole gym for hours. seems very hypocritical and unprofessional. unfortunate that i have no other basketball court options available.
Source: Google
Kimberley Rochelle
★ 3
Facility is good. Sauna for women doesn’t get hot, and doesn’t push out heat. Also, steam room for women is always not working.
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Randy Holmes
★ 5
Friendly staff, excellent clean facility! Impressed...
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Katt Henderson
★ 5
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Joseph Sanchez
★ 5
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Jennifer Liddle
★ 5
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Bert Jr
★ 5
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Maurice Campbell
★ 5
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Will Fulford
★ 5
Great facility
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Holly Zywicke
★ 1
I have almost always been a member of a Y. The Hogan Family Y has declined in quality. The pandemic has affected everyone but, even prior to COVID, the Hogan Y was struggling.
The facility is not clean especially the locker rooms. There is often no toilet paper, paper towels, or soap. The floors have not been swept with debris lying around. There are so many band-aids, googles, and bits of grass in the indoor pool it may be better to be in the Tennessee river where at least one cannot see those things.
There are some very excellent group exercise instructors, but since the pandemic many classes have not resumed.
The app is very basic. It is not intuitive nor easy to navigate. The information on the app is frequently wrong. You show up and the pool is closed, childcare is not available, or the class is not going.
If you do bring a concern to the attention of the staff (either through a written comment card or direct report to an employee) do not expect a response. You might be told we will look into that, but you never hear back.
The Hogan Y has been going down hill for some time. I normally tell people the Y is where I workout and encourage folks to join. Unfortunately, that is no longer the case and will be canceling my membership soon.
Source: Google
No More Dirty, Inc.
★ 5
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Reginald Wills
★ 5
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Jeremy Concepcion
★ 5
Come here five times a week. Absolutely love it. A bastion of community.
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John Ruiz Sanchez
★ 5
Pretty good!
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Randy Braswell
★ 4
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Justin Cantrell
★ 5
A healthy environment for families and to notch child care. Great facilities as well.
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Mahip Kalra
★ 5
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Drew Poole
★ 3
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Alicia Chunn
★ 5
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Kathryne Ewell
★ 5
Nancy's spin class is always challenging and entertaining...
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Nic Price
★ 5
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Robert Hawkins
★ 5
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Zviad Topadze
★ 5
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Eliana Floyd
★ 5
I have been a member for almost a year, and they never disappoint. Resources there are frequently cleaned, and overall they have been doing an amazing job.
Source: Google
Elaine Schutte Whalen
★ 5
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Eisha Hoof
★ 5
My family is truly grateful for our Hogan Family YMCA village. We initially moved here, and had no family or friends. As a single parent, your support system is EVERYTHING. They pick my son up from school, help with his homework, cultivate his relationship with Jesus, and help to instill life principles. None of that has changed during this crisis- except him being picked up from school, of course. When our governor issued a “State of Emergency”, As an essential worker, I was concerned about still being able to work, my son being cared for throughout the day, completing e-learning assignments, required meetings with teachers, etc. Ty, Molly, Hillary, Colby, and Mr Daniel, assured me that everything would be ok. I didn’t know that Hogan would keep its doors open to assist Essential Workers. My son is super excited to go to the Y everyday. As a parent, that brings peace to my heart. I know he is in a caring and safe environment. He hasn’t quite made peace with not being able to go to the Y on the weekends, but we will get there. I am so thankful to the Directors at Hogan for their compassion for our family. They have been angels for us during this crisis. A wise person once said “It takes a village to raise a child”. I am forever grateful for our village. I’m sure crowns await them in heaven. If you or someone you know is looking for childcare, I would highly recommend them.
Source: Google
Tamara Gardner
★ 5
Great friendly staff, super benefits for military families, tons of programs and classes for all ages including summer camps and the facility is clean and affordable.
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randaissa66
★ 5
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Sam Beeman
★ 3
The YMCA has a great variety of activities that cater to all ages. The staff is very polite and helpful, and the gym is very big. However, the cardio machines do not have a good ratio. There are about 15 or so treadmills and only two front drive ellipticals. A better variety in cardio machines, specifically ellipticals, would definitely make the gym experience more enjoyable.
Source: Google
Bliss Burton
★ 2
Kind of old and dirty.
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Brandon Patterson
★ 5
I love working out at the ymca! We also have a son that attends the after school program and we have felt really good about knowing he is part of such a good program! Thank you so much Brittney and your staff for all that you do!
Source: Google
B T
★ 1
The pool could use a good deep cleaning. Cloudy water, brown sediment on pool surfaces, strong objectionable odor. (Not just chlorine)
Source: Google
Samantha Smith
★ 4
After extern extensive research, this is the gym I choose. Happy with it so far! The treadmilld are a bit fancy but I guess that's a good problem to have☺️
Source: Google
brittany ortiz
★ 5
ZUMBA all the time! All the instructors are great :-)
Source: Google
Amanda Taylor
★ 1
We signed up our son for T Ball. It was such an unorganized mess. If you want your child to learn baseball or any sport send them else where. There was no teaching or working on skills. We aren’t competitive people but we would have liked our son to learn some sort of skill. I won’t even comment on the picture fiasco day..
Source: Google
Joshua Forehand
★ 4
This YMCA is pretty great. Lots of facilities and classes to choose from. I primarily use it to do lifting. There is a pretty big weight room with lots of light and machines to choose from. In my experience, this room is rather crowded most of the time but most people are courteous enough. The locker rooms are a bit dated. The showers could be cleaner, but honestly, the locker rooms need some renovation.
Overall, a great place to work out, try some classes or swim in the pool. Locker rooms are less than desirable and it is usually pretty crowded when I go.
Source: Google
Melanie Wood
★ 5
We have a YMCA pass from Cleveland, so we used their facilities while we were in town for space camp, and hands down this is one of the nicest YMCA's I've ever been to. The staff was super friendly and helpful, and the outdoor pool was so relaxing and clean. Their child watch has an indoor playground, that is almost better than one you would pay to go to! They have a climbing tree, and an elevated walking path. I saw a cafe, other rooms, and different things going on, but I didn't really explore that, but it looked amazing. Thank you for your hospitality!
Source: Google
Randy Nelson
★ 4
SI m w
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Bettina Houston
★ 3
Wunderbare Atmosphäre, auch bei der Tour von “Rosi” herzlich betreut und willkommen geheißen! Man trainiert und sieht die Natur! Tolle Räder, Stepper etc. A l l e mit TV!.../ Aber: die schmuddeligsten und dreckigsten Umkleideräume und Duschen und speziell Sauna und Steambath, daß ich in 33 Jahren gesehen habe! Dunkle Flecken auf den vergilbten Duschvorhängen, wochenlang nicht geschrubbte Böden! Haare und Schlonz! Besonders eklig die Airfilter über den Duschen und der total verwahrloste Dampfraum... Fliesen fehlen! Auch der Hottube ist trüb und hat Bubbles die stinken! Ich verstehe diese unhygienischen Zustände nicht! Habe mehrmals mit dem Manager etc. geredet! Unfassbar! Da sollte mal das Health Center kommen! Kann man bei 50000 members es sich nicht leisten ordentlich putzen zu lassen? Schämt Euch!
Source: Google
Juanito Black
★ 5
Great Place, I always find the machines I need for my workout routine. They have activities each month for the whole family and the facilities are always clean. The wife and kids have no complaint.
Source: Google
Chris
★ 4
Good but has some unnecessary flaws. I don't think anyone should expect a spotless locker room but a monthly pressure wash would rid them of the soap scum. That is a little nasty and paper towels is not going to mitigate that.
The weight room seems needs weight clamps and fitness bands. I'm honestly almost at the point of just donating some because something so cheap should not be in short supply.
And may I suggest adding bathrooms when the chamber moves? Not being lazy but the walk from the weight room to the bathrooms is a little far....That kills a workout because it takes like 6-10 minutes to walk over there and use the bathrooms.
Source: Google
Elies Fanta
★ 5
Cool slides and kids really want to go there so bad I'm taking them Sunday and clean pools
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Michael Long
★ 5
Very welcoming! Friendly staff and great facility!
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luci lewis
★ 5
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Tripl3 Thr3at Gaming
★ 2
Always crowded.. always 10 people standing around machines talking... nastiest locker rooms I have ever been to.. I had to go home and take a shower after I took a shower up there it is extremely gross.. you can see a build up on the showers... staff is hit and miss.. sometimes you get some extremely awesome people up front and other times you get a complete ahole... not worth the cost if ya ask me
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Kevin Bentley Harris
★ 5
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avitra johnson
★ 5
Great place
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Hannah L
★ 1
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tarpon4 Gr
★ 5
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Harry Chiu
★ 5
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Julianne Knox Burke
★ 1
Bought a membership for my husband and I a few days before the beginning of the month, mainly for him to work out and for me to have a place indoors to walk our newborn during the cold months. When I signed up, I didn’t have time to do a tour and wanted my husband with me in case he had questions, so they said we could sign up now and tour later. When we took the tour we found out there’s no jogging strollers allowed on the indoor walking track which basically negated the reason we got a membership. So we decided to cancel our membership 4 days after signing up, without getting to use the facilities once. When we told them we needed to cancel, a woman at the front desk gave my husband attitude and said they were still going to charge for the full month that literally started two days ago. We won’t be back and won’t be suggesting this Y to anyone in the area.
Source: Google
Carlos Condor
★ 4
Excelente lugar para hacer ejercicio con la familia.
Source: Google
Kayla Grayson
★ 5
Love the classes. Can be crowded in the evenings but the instructors are the best
Source: Google
Olya VanDenbos
★ 4
Great facilities! Welcoming stuff at the front desk. Unfortunately, the lady in charge of baby childcare was overly rude to us, which ruing our overall impression of the place.
Source: Google
Bob Fuller
★ 5
HAD A GREAT TIME AT THE POOL INDOOR AND OUTDOOR ! THANKS Y
Source: Google
The Spiderling
★ 5
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Karen DePierre
★ 5
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김태훈
★ 5
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Roy Long
★ 5
Great pool classes & Swimming!
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M B
★ 1
Poor customer service, no people skills and gym is not very clean.
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Amanda Shore
★ 1
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J Cuvier
★ 5
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Benji Waite
★ 5
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Robin Bennett
★ 5
Great to take kids for some indoor swim time in the winter time
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Terri Fowlkes
★ 5
Great facility and awesome staff.
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pattie visconti
★ 4
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Brionna Babb
★ 3
It's okay, except for the teens area, has nothing to do but sit around basically ya know?
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Stephen McArthur
★ 4
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Jemiah The Saiyan Productions
★ 5
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Avery Long
★ 4
Great facility!
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Wade Chatam
★ 5
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Joshua Knight
★ 5
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Michelle Cann
★ 5
Very friendly staff and lots of amenities!!
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Debra Claxton
★ 3
Pool water is very cloudy, thought the hot tub would have been hotter. Lifeguards should have been constantly scanning. The showers covered in soap scum.For a reasonably new Y I was disappointed.
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Troy Small
★ 5
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Brian Davis
★ 5
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Gwendolyn Hardin
★ 5
My kids had a wonderful time. Very good deal. We can't wait until next month!
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Don Heil
★ 4
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Noah Sandstrom
★ 4
Clean. Friendly
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48TheTwoHours84
★ 5
Plenty of workout equipment available. Staff are always friendly.
Source: Google
Tahesa Nelson
★ 1
My son played 4u tball , for the money I payed for the season being a non member . The team didn't even receive a end of the season party or trophy, I'm assuming the fee on covered the uniform? I emailed the director in player space to see haven't received a response back yet, but they can send email about everything under the sun but no response when a parent ask a question . I feel they were not organized at all, not sure if I'll register my son for any sport activities here again. I wouldn't recommend this place to anyone for kids sports activities.
Source: Google
Teresa Hunter
★ 5
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James Chambers
★ 5
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Tom-meka Archinard,MD
★ 5
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Anica Williams
★ 5
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Erica Shook
★ 5
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I T
★ 3
Once you go there a few times it starts to get boring because nothing ever changes.
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Brian Barringer
★ 5
Great, family friendly & clean! My kids love to swim here year round!
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J Mane19
★ 5
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Michele Smith
★ 5
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Tony Phillips
★ 5
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Tanglia Lanford
★ 5
This place is awesome, great family place!
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Contessa Franklin
★ 5
Plenty of fitness options for adults as well as wonderful activities for the kids.
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Tiara Hewlett
★ 5
I love it!!
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Melvin Cleveland
★ 5
Great
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Stephanie Ward
★ 5
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B
★ 5
The YMCA offers a variety of great classes & spacious work out area. Protein shakes are good as well!
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Amanda G
★ 5
This is a great gym for the price. It has all that our family needs! We have childcare (that used to be pretty lazy, but has been much improved with the new manager) that is split up into babies/toddlers and a climbing gym for older children. The childcare supervisors are involved with the kids are no longer staring at their phones. The childwatch is open all day, no break for lunch like the other two Valley YMCA's, which is wonderful for lunchtime mama's!
The fitness room is pretty good. It has a huge range of standard gym equipment, and has 2 stairclimbers, 2 cycling 'game'-style bikes, a Hexor machine, 2 rowing maching and a jacobs ladder. The aerobic classes are great and a huge variety, and I have yet to see a less-than-stellar teacher. The pool is great for families or those just trying to get in some laps. Most people are happy to share lanes for laps at busy hours, and us families are respectful of those whom are exercising and don't want the children in their lanes.
I do love this gym and will use it for many many years.
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Jose Villanueva
★ 5
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Crystal Webb
★ 2
Enjoy group exercise but I cringe every time I leave my baby in child watch. The most unfriendly staff of people watching others peoples children in the infant room. They literally stare at you walking up without a trace of a smile. I seriously wonder why some of them work there if they are not going to speak to parents. I go out of my way to speak to them because I am leaving my child there for over an hour and I honestly feel uncomfortable leaving my baby with such melancholy looking people. Either they need to perk up or work in a different area of the gym because child watch might not be the place for them. That area really needs people who can at least pretend they like children and know how to treat parents when they walk up.
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Wayne
★ 2
We let our membership expire. The staff seemed too young and just weren't ready for their jobs. Or they just didn't care. (teenager eyerolls come free!) The splash pool would be "broken" about 60% of the time. Or when someone needed to go on break. Childcare was haphazard, although the camps were good.
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Kellyann Lee
★ 5
The sports director Ray is an asset to the YMCA he really cares about the program and the kids. I do miss the school supplies for military families Operation Home front used to have an event at the Y and this is good for the community. I love the fact that the directors truly care about the members and any issues you may have. My family truly enjoys the YMCA!
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Bruce Elder
★ 5
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Safa Ahmed
★ 4
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Beyond Nail Spa
★ 5
Very nice facility.
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Svonda Lewis
★ 4
Nice facility.
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Jason Denny
★ 4
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Andre Johnson
★ 4
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Em Ext
★ 3
Beautiful facility, but for someplace new it needs to be better. The cost of a membership is beyond outrageous even for a middle class family in Madison. The irony is that a lot of the clientele are pretty scary. FYI search news articles on this place. The workout room smells like BO. The lady running the show is informative but insanely officious. The pool at Dublin park is way cheaper so other than racquetball I don't see the point of joining this place.
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Jim Norton
★ 1
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Alice Nixon
★ 3
The facilities are nice but they should clean more. Could be a little more organized/accessible e clean. The carpet is terrible, smells terrible. They close for weather condition and do not update online informations.
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Mark Weatherwax
★ 5
Since joining, i've enjoyed my membership. Although i can't comment on various classes they offer, my primary focus is on weight training. With that said, they do offer plenty of classes and my wife has tried several and reports enjoying them greatly. They have a nice weight room that is clean. A broad range of equipment to choose from and plenty of cardio machines. Although these are all positives, many times people won't rack their weights or will 'hog' equipment for extended periods of time. I believe that the Y-center could do a better job of requiring members to at least take care of what they use better. Also, and this is not a complaint against the gym but something they will need to address, individual members using cell phones while others are working out. It's honestly ridiculous.
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Dan Scarpelli
★ 5
Upscale ymca from what I am used to seeing in the 90's. Comparable to Xsport fitness.
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