★ 3

The gym is a 5 star, but heaven for bid if you have to deal with ABC who manages the contracts. I provided a signed offer letter, and they said that wasn’t good enough, then USPS proof of address change, then they said that wasn’t good enough. It’s impossible to cancel!! Love the gym, 5 star, but 3 stars due to ABC Services(1 star). The most incompetent and useless company I’ve had to deal with in a very long time!!

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★ 2

It’s an okay gym other than the fact they keep limiting the hours and shove everyone into a tight time frame which makes the gym crowded and nasty. It’s also annoying that members pay to use the gym along with other fees but there are multiple staff members that post using the gym as a playground after hours…

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★ 2

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★ 4

Perfectly fine gym! Been there for over a year now and it’s always a good experience. They are incredibly busy though during certain times so prepare to wait for machines if you’re doing specific things. Yoga classes are amazing. Mens locker room is hit or miss but they’ve been really diligent in their cleaning processes lately.

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★ 1

Sabrina is the worst. She talks about all of her coworkers very poorly behind their backs. She also fat shames gym goers. 0/10

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★ 5

Perfect balance of fitness and power equipment. Well run and organized. Love this place!

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★ 5

I like this gym but I only got a membership here so that I could take Brittany’s dance class on Fridays. She is the best instructor, she’s fun and energetic! Hands down the best dance class I have taken.

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★ 1

Too crowded

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★ 5

I joined this gym a few years back when a friend invited me to Brittney’s dance fitness class on Friday. A time was had and I’ve been hooked ever since. Fun class, high energy, good music, and dancing with some awesome people and an ahhhmazing instructor!

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★ 1

PLEASE STOP!! Would give zero stars if possible. Between phone calls and letters, I have reached out 6 times to get removed from all US Postal Mail marketing lists. We are on a fixed income and do not have the funds nor the desire to do business with a company that doesn't care about an individual's simple request.

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★ 5

Brittany’s Dance Fitness class has changed my life. I started attending a year ago, and since then I have lost over 50 pounds. It is the only class in my life I have EVER loved and I don’t know what I’d do without her!!!! Brit creates a space for people of all ages, races, and genders to feel free and confident. She deserves an AWARD for this class! The only reason I keep my Phaze 3 membership

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★ 5

I’m there five times a week. LOVE IT. Big, well equipped, great free weights, machines, ellipticals, treadmill‘s, stair climber‘s, and a “team room” where you can do any functional or bodyweight type exercise that you want. Sometimes I buy one of their protein smoothies on my way out—they’ll make as you watch.

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★ 2

Update- I still love Phaze 3…but there are now WAY too many members and not enough machines or options to have any type of success workout. No machines available, no free weights or any other options. This is so frustrating and disappointing. I am going to be forced to cancel membership at a place I love.

Absolutely love Phaze 3!!!! They tend to get a bad wrap for being too crowded. Yea, it is a busy place. But there is so much to do and so many options. The best thing I did was pay for the private trainer for a handful of session. This was an absolutely phenomenal experience (shout out to Dre!!!!). I am in my mid forties and have worked out for years. Dre equipped me with the skills and confidence to execute the same exercises in many different ways. This 100% eliminated my frustration with certain machines always being covered up with people. This has also made my gym time more fun as I am always changing things up instead of the same thing everyday.

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★ 5

I literally only got a membership to take Brittany Powell's class on Friday's. It is the best dance workout I've ever taken, and the music is SOO bomb. Brittany makes working out fun. I work up a sweat while enjoying myself. She is the greatest instructor at Phaze 3.

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★ 5

Best fitness center in Huntsville and Madison! Great equipment, good staff and great price for the value. The locker rooms, showers and sauna are great!

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★ 5

Nice and kind staff and members. Highly recommended!

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★ 3

3 stars only because the facility is well-kept. Unfortunately, the staff are often rude and unprofessional, and it’s always overcrowded. On top of that, even with three active memberships (for my husband, my son, and myself), they still charge $10 for a visitor — not even a first-time guest pass is complimentary. That’s disappointing and really takes away from the overall experience.

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★ 1

Hot tub has been broken for 2 months and they refuse to fix it. I’ve called in about 6 times and it’s always the same answer of it’ll get done soon. Canceling my membership soon anyway.

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★ 1

Make sure to read through contract before joining. It is next to impossible to cancel a membership so they continue to make $$$ without having the following: o New lease agreement in the member’s name signed by member and lessor.
o New utility hook-up or utility bill in member’s name.
o Newly issued driver’s license showing the new address.
o Copy of a one-way international plane ticket along with a copy of visa or green card.
o Letter from new employer (must be on letterhead), along with a copy of a pay
o stub.
o PCS/Deployment orders (boot camp and basic training not accepted).
o Closing papers on a purchase of a new home.
o Students—must send in a copy of a class schedule (must be on letterhead) along with a copy of a paid tuition receipt.
o If you cannot send in one of the above, you can send in two of the following:
▪ Current bank statement with the new address.
▪ Current credit card statement with the new address.
▪ Post office change of address confirmation

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★ 5

This gym was awesome, but Natalie at the front desk made our experience even better. We brought meal prep and she heated it up without any hesitation! We will be back!

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★ 5

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★ 1

I attended this gym daily! And had to move. I requested to cancel my membership, providing proof of move and utilities and they keep pretending like my proof isn't sufficient. These criminals know that I frequented their gym daily and suddenly stopped 4 months ago due to sickness and a move. They are refusing to cancel my membership. Even with me providing proof. Times must really be hard.

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★ 4

The gym is beautiful, one of the best looking gyms I've ever been to. The front desk staff are professional, courteous and knowledgeable.

The times I go there its clean and the gym does not have a pungent odor. I even used their personal trainer program(I trained with the one that has dreads) and have lost a lot of weight. I'm new to fitness so at the time I didnt know alot about it nor nutrition.

That being said, here are the things I didnt like: after being told numerous times, he failed to change my meal plan after telling him some of the foods in the plan made me sick. He ignored my questions when I texted him about certain times to come in when the weather was bad and foods(wasn't alot of texts btw). He even was a no show to one of the appointments. I'm happy to have lost a significant amount of weight, but since I paid for this service, I thought I'd get treated better.

Great gym though!

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★ 1

They charged me $125 for cancellation, which they require if you want to stop using the gym. I cancelled my membership on 9/18, the same day they also charged me the annual fee ($39). They refused to refund it, even though I cancelled on that very day. On top of that, under their 30-day notice rule, I was charged one more month ($27.99), and they also added a buyout fee ($59).

Overall, this was a very unpleasant experience. I will never use this gym again, nor will I recommend it to anyone.

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★ 1

Canceling this gym is a headache.

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★ 5

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★ 1

Hot tub has been out of order for over a month. Simply unacceptable. There is no reason to have a piece of equipment down that long regardless of excuses or warranty issues. It’s broken, fix it. Incompetence of vendors or management is not an excuse. Just a symptom of poor stakeholder oversight. Discussed with their lack of basic service and maintenance. But lord knows they charged the hell out of me despite this.

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★ 5

Quality gym overall. Kind and helpful staff

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★ 1

I just cancelled my membership..

I didn't have a good experience here. Management refuses to go 24/7 and the place is always crowded to the max. Machines or training equipment would frequently be broken or misused. Staff members were rude on several occasions and had poor customer service training. Including staff in leadership roles.

I communicated to management, I would be willing to pay a premium for 24/7 access, but they are determined to make this place a chaotic environment and experience for all of their customers.

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★ 4

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★ 1

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★ 5

Working with Samara has been such a gift. She has a natural way of making every workout feel both challenging and encouraging, pushing me to do more than I thought I could while always keeping my form safe and strong. What I appreciate most is how adaptable and creative she is—she finds ways to work around my limitations and still helps me make real gains. Every session feels tailored, never cookie-cutter, and I leave feeling stronger, more confident, and supported.

Samara isn’t just a trainer, she’s a true coach who listens, adjusts, and motivates in a way that makes you want to keep showing up. Her energy, positivity, and thoughtful approach have made a huge difference in my fitness journey, and I’m so grateful to have her guiding me.

What makes Samara so special is the way she believes in me, even when I doubt myself. She meets me where I am, yet somehow always brings out more. Because of her, I’ve gained strength, consistency, and confidence—not just in the gym, but in myself. I’m so grateful for her guidance, encouragement, and heart.

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★ 5

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★ 5

I love the gym. There's a variety of equipment for people at all different levels on their exercise journey. I highly recommend joining. Hands down, the best gym in the area.

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★ 5

Their kids club is wonderful! It allows me to workout worry free, knowing my kids are cared for. I absolutely love their new activity schedule.

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★ 4

2 pretty big roaches were just hanging out in the sauna today. No bueno

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★ 4

Hot tub has been broken for 6 months or longer

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★ 1

The only one star review I've ever written, I joined last August despite moving pretty soon because I was told if I moved they would cancel my contract but when I moved a few months later after jumping through hoops trying to get it cancelled they said I wasn't far enough away since it was only a little over half an hour away from me despite not mentioning that at all when I joined. I thought fine, I'll suck up 8 more months of paying for this despite not using it once since then and having to get a second gym membership. Well a year past and they are still billing me, I emailed them about it and they not only are still billing me they said they couldn't put in the cancel request until I email them wanting to cancel DESPITE HAVING TRIED FOR MONTHS and they also have a 30 day wait to cancel meaning I am forced to still be paying for these next two months beyond my contract. The facility is nice but it's so manipulative I have gone from recommending my friends join to strongly discouraging them all because of their shady practices

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★ 5

Great place to workout! I would like to recognize a valued team member at your facility. Mrs. Kate Boles! Whether she’s handling front desk responsibilities, keeping the gym organized, or helping members feel welcomed and supported, Kate brings a positive attitude and professionalism to everything she does. She is proactive, quick to learn, and never hesitates to take initiative when something needs to get done. Good job Kate!

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★ 5

I love this gym. I attend 5 days a week and the exercise equipment is great, but most of all I love the customer service and welcoming of George at the front desk. I get a smoothie everyday and he makes the beginning and ending of my workout awesome. A valuable asset to the team!!!😊

Source: Google

★ 2

I just joined the gym last Friday, and I already see why people are complaining about the staff. This gym makes you feel like you’re out of place. They just want your money. The staff are young and rude; it definitely needs more people on shift for better customer service. I hope it changes by the end of the week, or I’ll be ending my membership.

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★ 5

It's the best gym in town.

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★ 1

I thought this gym was going to be a great choice for me but if you have any medical issues, or you join and live over 20 miles away - have changes in your life to prevent you from readily getting to the gym to work out; DO NOT Join.
I joined last fall when I worked very close to the gym. I thought it was great initially. But I lost my job and I live in Decatur. I finally got a job near where I lived and tried to get them to let me out of the agreement/contract because I lived 35 miles from the gym. They would not let me out of the contract. I had a medical issue, sent them a note from my surgeon saying I was advised not to participate in gym activities due to my health condition. They would not let me out of the contract. Then I got an email from their 3rd party billing company telling me unless I am permeny disabled, I’m bound by the contract.
It is very difficult for me to get to this gym to exercise on my schedule considering how far I have to drive to get to Phazev3. I was considering getting an attorney, but I decided it wasn’t worth the effort of frustration. This gym is the worst gym I’ve ever used. Don’t let the equipment and size of the gym fool you. The sales mgr is also slow to respond to you, if your life is perfect, it may be fine.

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★ 4

I do water aerobics there Monday and Wednesday. I enjoy going there and the nice's people I meet so far.

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★ 5

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★ 5

Great equipment, friendly staff, very clean, and a great location.

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★ 1

If you want to cancel they give you the run around and force you to do a 30 day written notice, a buyout worth months of the membership, and still tell you no when you do so. If you start a membership, dont expect them to let you stop. Planet fitness is as simple as walking up to the desk and saying you’re done. I recommend them

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★ 5

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★ 5

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★ 5

Super nice gym, has a little bit of everything for everyone!

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★ 5

I notice a lot of the members are not cleaning the machines after they use them which is very disappointing. But today staff was there cleaning equipment and railings and lots of things. That was good to see.

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★ 5

Love that they have childcare. The staff at the childcare center are wonderful. Great place to workout.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

Beyond the worse cancellation experience. Been a member for over a year. I moved away for work. Emailed my membership number and new utility bill requesting membership cancellation. I'm 3 states away for 6 months now and they still haven't cancelled after multiple emails back and fourth. The club says my contract is up, via email they said they won't cancel, and via phone they say to email. Do not sign up.

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★ 4

Always crowded. We need more machines.

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★ 4

I like the people and fitness classes but it's getting too dirty. All weights in the group workout room are disgusting, covered in black film of dirt. Dust on the floor, especially around machines on the second floor. They don't have enough weights for everyone. You have to come 20 min early to Body Pump on Saturday in order to grab 7.5 lb weights. They don't provide mats. So, if you forget one, you end up on the dirty floor doing push-ups or core exercises. I hope management will pay more attention to cleanliness.
On the positive side, I like that they started adding classes later in the day (6:30pm) and added more Zumba/dance workouts.

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★ 5

Beautiful well taken care of gym with great resources and an inviting environment!

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★ 5

I have been a member at this location since first opening. The facility is always clean. I’m always greeted at the front by Alison, Colin, David, Olivia, and several others whose names escape me. I could not recommend this location enough. Thank you for making me feel like a valued member.

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★ 5

Nice facility

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★ 5

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★ 4

Really nice gym, great amenities. The cardio machine are over used need to be replaced.

Would not recommend because it so nice the its over crowded and cannot do properly workout because everyone would have covered everything and would have wait another just to get workout done . Please find a small gym which is less crowded.

Source: Google

★ 4

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★ 5

Best Gym EVER!!!! My husband understood the assignment haha, he surprised me at bringing me here I love it!!! This gym is wonderful have everything you can imagine!! Sauna is my favorite and the free classes for members 🔥 I am so happy and proud of been a member of this Gym!!

Source: Google

★ 5

So I love this place for the amenities offered for the price of membership and I love the open air spot upstairs. I don’t like how cramped it is downstairs or how the machines are so close together. But the club is quite nice and my wife goes there for the Zumba and body sculpt classes. Plus they have a treadmill/exercise bike room with a huge TV screen that plays movies throughout the day. I’d give it 4 stars if it wasn’t for the voice message I got today for my birthday from George at the facility wishing me happy birthday. It’s little gestures like this that makes a company solid and successful. Thank George for your wishes and it’s a great club with no shortage of amenities. Strongly recommended!

Source: Google

★ 1

I really wish I wouldn't have gotten a membership way to over packed!! I've tried going at all different hours and its always way to over crowded!! I even chose the membership plan for the tanning beds or massage but overtime I've gone in its been completely full and I have to wait every. Time. They only have two tanning beds and three massage chairs for the over packed gym! For the price definitely not worth it and there's also an insane cancelation fee just to leave! don't get a membership please i wish I wouldn't have!! All the perks go out the door if you cant ever use any of them!!

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★ 3

The hours are horrible, with the amount of good traffic they should be 24.7. The fact they shorten the hours on the weekend for people who work 60 hours a week is ridiculous, I wouldn't planet fitness over this gym unless you have a swimming class to take.

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★ 5

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★ 5

Best gym I've been to in a while with wifey

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★ 5

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★ 4

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★ 5

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★ 5

clean and friendly staff

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★ 5

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★ 5

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★ 5

This place Rocks

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★ 5

Great and clean gym . The staff is friendly and the child care area the staff is amazing.

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★ 5

This is a GREAT gym!

There's just too much to tell about. All the different equipment, free weights, classes, classrooms, the saunas in the locker rooms, the pool, the list goes on and on.

Staffed by friendly, super knowledgeable people. They are eager to help you on your journey to being stronger, leaner, and more fit! They even have personal trainers!

Go get yourself a membership, get your sweat on and lift heavy things! And do it at Phaze3!

See you there!

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★ 5

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★ 5

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★ 5

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★ 3

It’s a glorified and worse planet fitness imo

Skylights over the benching area is senseless you are blind from 9-4

So overcrowded even 24/7 wouldn’t help they need to increase the price

They have hoist machines which are the ones that move your body while you do the exercise so weird not my cup of tea

But if you want to be surrounded by high schoolers sign up

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★ 5

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★ 5

Been going for almost a month now, and I’m pretty happy with it. It does get crowded at certain times during the day, but I manage to get my workouts in. Still exploring all their equipment.

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★ 5

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★ 5

Been going here since I moved here 5 years ago. Great gym, cheaper than most memberships. They always update and take care of their equipment. They have everything but a basketball court. They even have child care. Classes are included with your membership and they have a smoothie bar. Great staff and great gym

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★ 4

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★ 5

Clean. Plenty of space. There’s really nothing it doesn’t have to offer.

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★ 3

Wish they would enforce the no phones in the sauna its supposed to be for detox.

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★ 5

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★ 5

My 2 years experience at Phaze3 has been uplifting and my Check up went great! Thank You, George Kostakis Huntsville Evening Optimist Civic Club President.

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★ 5

Love this space and love the people here, I appreciate how hard Alison of Phase 3 works on answering questions and being personable :)

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★ 3

Paying for towel service but their "dryer is broken" (going on for months now)... and about half the time I cant get a towel. With memberships being 45/month you'd think they could afford a new dryer

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★ 5

I go to Phaze3 primarily for hot yoga. Plenty of good hot yoga classes and super instructors. Though the popular classes can be extremely crowded. Recently some instructors have left or moved to the Jones Valley Phaze3 gym.

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★ 5

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★ 5

Plenty of space and machines inside. Doesn’t feel crowded and I haven’t had any issues getting my workout in. The place is really well put together and has some cool amenities.

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★ 1

No one knows what's going on at this place

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★ 3

I love going to the gym. The staff are super nice and the equipments is taken good care of. Although it gets too busy. I think they would really benefit if that were open 24/7 like most gyms. Or atleast longer hours

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★ 1

Left this gym after being a member for 3 years. Will never go back. Here are my reasons..

Severe overcrowding that makes it impossible to work out comfortably and safely.

Unsafe conditions that jeopardize member health and safety.

Underage children allowed on the gym floor, violating basic gym protocols.

Complete disregard for the rules that are clearly stated and displayed at your facility.

Staff members who take the liberty of working out during their off time, while also exhibiting rude and unprofessional behavior.

Disgustingly unclean and unsanitary changing rooms that fail to meet basic hygiene standards.

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★ 5

Highest quality gym in north Alabama. The only issues are that it’s not 24/7 and it can get over crowded.

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★ 5

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★ 5

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★ 5

David at the Madison location is always so friendly and helpful! He helped my sister and I with a companion pass!

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★ 5

I came in for a day pass and possibly looking into getting a membership. David was so helpful in answering all of my questions and giving extra tidbits about my options. Highly recommend!

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★ 3

Have enjoyed ! Have noticed lately ,not as clean. Paper towels on floor around gym, machines have build up around them. Watched instructor spit into water fountain. Not sure if management has changed or what. Not understanding why, members are being charged for up & comming cleaning of gym & equipment. That is part of being in business. When I signed up, The guy gave me The Stink Eye when I said we should not be paying for The gym to clean.Then he said please sign. Too many members now,all in your way. Some sit on a machine & text & do nothing. Overall This gym could definitely do better, management is lacking! Hopefully will get better, sooner that later🥲

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★ 5

Great gym, variety of quality equipment and pleantly of space for your style of workouts. I definitely recommend you check them out!

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★ 3

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★ 5

David, Ty, and Seth are very helpful and accommodating to me at all times ty

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★ 3

It’s needing more tanning beds , just 2 makes longer wait time. Hopefully they can get 2 more. Also they should offer more than 2 body attack aerobics classes . The gym has grown and needs more equipment. Also they use to have more sets of step up blocks. When you want to use them there’s not enough. It would Be nice to have at least 2 more sets. I understand theres a maintenance fee to help with the equipment. So why can’t they use some of that for new tanning beds and the step up blocks. I LOVE this gym but it’s needs a little TLC.

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★ 5

Aaron and Sabrina are amazing, but the place is too crowded between 8am and 1047am so don't go then.

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★ 5

Such an amazing gym to have a membership at. So many cool things all about it makes me wanna shout it! I recommend this place. So many Cool/Nice employees and we have some of the best personal trainers in Huntsville. So sign right up! Cause you won’t regret it. All my love and thanks to Phaze 3 !
Can’t wait to hit the gym today!

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★ 5

Great Gym with great employees facilities are very clean and kept working the young guy ty that signed me up had great customer service

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★ 5

Ty has the best customer service! He deserves a raise! Didn’t really feel like going to the gym today, but as soon as I saw Ty my thoughts had changed. Thank you Ty for being a great employee at Phaze 3!

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★ 5

Phase 3 is an amazing place to workout at. Everyone at the front desk gives the best customer service especially my guys David and Ty! They bring a smooth friendly vibe to the front desk that can’t be overlooked.

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★ 5

I love Phaze 3! It’s always clean and fully stocked. Whenever I come in and see David and Ty, I’m instantly brought into a better mood. 😁

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★ 5

Really great customer service from David! Enjoy it every time I see him!

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★ 5

Great customer service from David and Ty. They truly go above and beyond and are super friendly every time I come in.

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★ 1

Canceled my membership before it even started back when they were offering a discount to join because I wouldn’t have time to go because, life. I had to call them multiple times just to cancel and kept hearing that someone would contact me. Long story short, no one ever contacted me and I never got my refund.

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★ 5

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★ 5

Best Salon in Huntsville Alabama

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★ 5

The staffs and leadership groups at both the Madison, AL & Jones Valley (Huntsville), AL locations continuously go over-and-above with customer satisfaction. With the current revised construction schedule at JV, Alison has helped with every possible need from enrollment research to on-boarding. Likewise, the General Manager (and team) at the Madison location has/ have assisted me with the process for proper access until the JV opening occurs. This is a first-class organization and we’re delighted to have you in the area. V/r, Brian

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★ 5

I wish this fabulous facility was on every corner
Boss on

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★ 1

Very rude!! The front desk people don’t even smile at you, they don’t even greet you! I came all the way from Birmingham to work out with my daughter I will never come back!!!!

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★ 5

Awesome place to work out!! The staff are friendly and knowledgeable and their protein shakes are awesome!!

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★ 3

The gym is great but it’s now over crowded.

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★ 4

It's clean, they have everything needed for strength training, and staff is nice!

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★ 5

Great Staff and Atmosphere! Will definitely recommend, now I just need to get back going LOL!

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★ 1

Just joined and got up early on my day off, so excited to go to a class. Schedule posted online is wrong, so I left, but then called and asked Vicki at the front desk to describe another class that was going on that I was interested in. SHE WAS EXTREMELY SNARKY FOR NO REASON, saying that the front desk workers don't know anything about the classes, and that I would need to drive up there, come inside, find an instructor and ask them. SHE REFUSED to ask anyone else at the front desk if they knew. EVERYONE WHO WORKS THERE should be able to describe the classes and nobody has the right to be rude like that. Iwas so excited to join and get started and she really was a joy kill for me. When everyone at the front desk can answer questions about classes, I will edit my review. By the way, the class I was asking about is not described on the website. Also, Vicki not know that the online schedule was wrong, and was completely surprised to learn that they were operating on the Thanksgiving schedule today. Thanksgiving schedule posted on the door in size 20 font, like who is going to read that? Put it online. Even your workers don't know about the "Thanksgiving schedule" And I'm new, I would have no reason to look for schedule changes, especially when a paper schedule was placed in my hands 3 days ago with no mention of a "Thanksgiving schedule"

I deleted and reposted this review, because response from P3 was "we are sorry you got up early..." To which I say:
Apologize for yourself. I was happy to get up early to come. Don't continue being rude by posting insincere apologies. If you're having trouble writing a response that represents your business favorably, run complaints thru chat gpt and ask it to formulate a good response.

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★ 4

Friendly, knowledgeable staff. Day care for while you're exercising. Tons of equipment. A bit loud, but has quieter spots available.

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★ 5

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★ 1

I use to love coming to Phaze 3 and the feeling has recently changed. I enjoy getting my workout in and that’s about it now. But there use to be a gentleman that would be there working with his cleaning crew and it always stayed nicely clean. I mean absolutely spic and span. They were always wiping, sweeping, mopping or doing something. Now you can tell the machines are dusty, mirrors and windows are dirty, the bathrooms in the women’s locker room and always dirty. Sometimes there’s no soap or toilet paper and it never ever use to be like this. Whatever happened needs to be fixed because the employees aren’t keeping up with the cleanliness.

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★ 5

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★ 5

Very good gym love the salt pool.

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★ 2

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★ 5

This is an amazing gym, Bryn is amazing and set me up with a trainer to fit my needs and personality, Braclay Bellew, she has been a god sent, she has truly change my life and my confidence level ♥️♥️ if you ever want to have a personal trainer there is none better than her

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★ 1

I used to love coming to this gym but now I'm grossed out! I'm thinking of quitting thanks to the lazy cleaning lady whose only job is to clean the ladies locker room!! I've had to report black mold growing in woman's showers on multiple occasions and not a darn thing was done about it sadly!!! I was very nice about the situation the first couple times I mentioned it cuz I was not trying to get the cleaning lady fired but she is just plain lazy!! She does not clean bathrooms properly at all! What's worse is the fact that she comes in an hour before closing rushing people out of the showers (flickering lights constantly and when you do not rush out of shower when she does that she starts banging things around) all just so she can half arse clean!!! BLACK MOLD IS AN EXTREMELY HARSH HEALTH HAZARD AND SHOULD NOT EXIST IN A BRAND NEW BUILDING THAT SUPPOSED TO BE CLEANED EVERY NIGHT PERIOD!!!!!!!

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★ 5

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★ 5

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★ 5

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★ 1

If you selected this gym over other brands
around the area for their Yoga classes, it is not the right place for you. The weekly evening, 4:30pm or 5:30pm, Saturday morning and Sunday afternoon classes are overbooked . I have been three times this month with not luck getting in, after driving 40 minutes. I talked to the front desk manager about adding another class to morning schedule to alleviate some of the traffic or create a signing sheet and he basically told me it will be more work for them or they will need to look for more instructors. However, they continue enrolling new members.

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★ 5

Always a great experience!

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★ 4

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★ 3

They don't enforce their own rules. People always using cell phones in locker room, bags all over the floors, long waits for equipment because people spending more time with their face in their phone vs doing sets.

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★ 4

Crazy good access to so many group fitness classes. Good variety and great equipment. Not racquetball but basically everything else you could want. Hot yoga, spinning, all kinds of les mills fitness classes. Free weights, weight machinw circuits. Cardio galore. A cardio movie theater. Pool ans hot tub plus sauna.

Source: Google

★ 4

The equipment is starting to show its age. Might be time to fix some stuff, but staff is friendly and for the cost there is no where better.

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★ 4

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★ 5

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★ 5

Good place

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★ 5

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★ 5

Great clean gym, actually is fun to be there and workout, and the people who are there ACTUALLY seem to be there to put in work! Staff are VERY helpful (my boi Eli who gave me the tour 💯👌🏾)

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★ 5

Good place

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★ 5

Love this place. Only wished they were 24 hours. I like the openess of the facility. A true judgement free zone.

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★ 5

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★ 2

Loved this gym at one time but now it is a hot mess! It is severely overcrowded with a lack of machines. They aren’t 24 hours, which sucks because my work hours changed and now they are closed by time I get off. The gym has potential, but needs serious work.

Source: Google

★ 2

Gym is decent for the price. Outside area continues to have wasp/hornets nest. Management doesn’t seem to care as it’s been brought up several times over 3 weeks with no resolution or care for customer safety.

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★ 5

Great staff and the vibe is everyone's welcome, no judgement at all. I'm 72, reasonably fit, and I'm aiming to live AT LEAST til I'm 92. Perfect place for me and others like me.

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★ 4

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★ 1

Impossible to cancel membership.

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★ 4

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★ 5

Phase 3 Fitness Center is an amazing place to work out. I’ve always heard good things about it and now I’ve been able to experience it for myself. The staff is very knowledgeable and friendly. The facility is very nice clean and well organized.

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★ 5

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★ 1

Sadly the place has really gotten dirty.

It’s falling apart. The floors, the walls, the mats. The hot tub isn’t hot, if or when it randomly is it’s super dirty. The tanning beds are always gross.

The equipment hasn’t been throughly cleaned in years and it shows. This could be a great gym, but it’s clear all the resources are being diverted to the new gym rather than bothering to maintain this gym.

Hopefully they sell it so someone that cares more can run it.

Source: Google

★ 5

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★ 5

Bought a day pass to check it out and was pleasantly surprised!

Relatively busy but so clean and bright inside- the options are endless here. Several classes, activities, and available equipment. The pricing is lower than most gyms in the area as well!

I did a cycle class and was impressed with the instructor, she was definitely qualified and knowledgeable! Excited to come again!

Source: Google

★ 5

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★ 3

The gym is beautiful and spacious, and I usually love the day care but I asked a worker if I could stay in with my child while waiting for the library to open since he was being clingy, which they said yes to. But yet, one girl went and told a manager who told me to leave. I know one of the girls is very sweet and very good with the kids but it was extremely petty of the other girl to go and complain when I asked permission first instead of just telling me the rule, who was also standoffish to me and the kids and barely playing with them. So be aware that some of the workers are snobby and rude.

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★ 5

Came thru from Cali and got a week pass. The gym is really clean and nice. Has probably all the workout machines and amenities that a lot of other gyms don’t offer. I was impressed.

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★ 4

1 year contract is the biggest bust but they work with you to make it all good. Great place to work out.

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★ 1

I usually go close to closing on weekdays.

15-25 minutes before closing the following starts happening:

1. Lights are turned off and on for ~10 seconds at a time every ~5 minutes. Squatting in the dark and with flashing lights is not very fun nor very safe

2. Custodian starts mopping. Sometimes right behind (rack) or below me (standing calf raise machine). Several times I've lost my footing. Several times I've seen others lose their footing.

Could I come in earlier? Sometimes, ya.
Could I go to another gym? Yes
Would rather they just stop doing unnecessarily unsafe things. Yes.

I'm betting there are other unsafe things like this that I haven't witnessed.

Source: Google

★ 5

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★ 5

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★ 1

Expect to spend a few hours here for a full workout, you will wait on every machine you need if you go after work (crowded AF). Only one Smith machine in the whole facility, and one of the stairmasters has been broken for months. Also, not 24 hours so if you have to be at work at six like I do, you can't get an am workout in because It doesn't open until 5am. If you enjoy watching other people working out, it's def the spot to be.

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★ 5

Nice, big and clean gym.. it has tons of weights and machines, but it's missing a shoulder shrug free weight machine and a triceps press free weight machine. I've never seen a gym without these. If it had these 2 machines I'd join the gym.. A daily pass is $15 or $25 for a week.. too bad they don't give you a free 1 day pass to try it out.

Source: Google

★ 5

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★ 5

Bought a week pass was visiting back home for a bit was $25. Staff definitely friendly. Place clean and organized sauna was definitely a plus. It was better than expected for the price.

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★ 5

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★ 5

Best gym around! Really affordable and has nigh end equipment.

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★ 5

I really like exercising here. I come every 6 days. ❤️💪💪

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★ 5

I haven't had any complaints. The gym is kept nice and clean and there is rarely anything broken.

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★ 1

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★ 2

Sadly they use details like you are required to give a 30 day notice so if you happen to be out of town or miss the date then they charge an extra month. You can’t even call them directly, you have to send an email to customer service. Planet fitness doesn’t do that so make sure you shop around!

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★ 5

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★ 5

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★ 5

I absolutely love it! It has everything I need. A swimming pool, sauna, and the right workout equipment to help me get it all together! For all you get, the price per month is outstanding!

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★ 5

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★ 5

Decent gym, customer service has been great, but the trainers especially Garrett are phenomenal!

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★ 1

Unfriendly staff and irresponsible management!
They let my kid sign for additional change ($10/month) for towels which he never asked for or use , and when I called the management found egressive response!

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★ 5

This is the first gym I've ever gone to that wasn't a rustic hole in the wall, and it's truly a difference experience (still love my hole in the wall spots thought). Tons of space, machines, racks, weights, and other versatile methods of working out. The staff have always been polite and accommodating, and even when it's busy, I am able to find my own space to lift, and the other members are also accommodating to working in.

Sauna, pool, jacuzzi, massage, lockers, smoothies, outdoor space, childcare, very clean, and plenty of classes.

My only complaints are very minor: the sauna door is wonky and sometimes a machine will break and not be fixed for a couple of days, and I wish they were open longer on weekends, but as I mentioned, this is minor and doesn't rise above a mild annoyance in the moment.

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★ 4

Very nice fitness facility with everything you need for a full body workout and recovery. $15 Day for those that want to try it out. Nice clean locker rooms with saunas. Pool area as well as a group fitness and spinning room. Large free weight area. Thr upper floor has all the cardio equipment you need as well as a cardio theater room.

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★ 2

It’s a great facility but none of that really matters if it’s so packed all the time you can’t really use any of it.

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★ 5

I love to workout here!! Everyone is very friendly and considerate of the next person coming after them. There’s so many different options of equipment and there’s even an option to workout outside. They have childcare! The only down side it can be over crowded to the point you can’t find parking.

Source: Google

★ 5

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★ 5

Staff is wonderful! They are always friendly and welcoming! Gym is always spotless. Price is unbeatable!

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★ 5

Best gym in town. Let me warn you though. It gets pretty crowded but there is an outdoor area to workout in as well as a nice size indoor salt water Olympic size pool

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★ 5

I love the place for various reasons. My favorite is hot yoga group classes.

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★ 4

I’ve been a member for a few months. I am not really interested in using machines, since I prefer free weights. However, I have struggled getting hands on dumbbells or a barbell since joining Nov 23.

I do appreciate the classes, which don’t seem to be too crowded- unless you are taking one of 2 hot yoga classes on the weekends.
🤩The 5pm cycle is my favorite with Abria!

Overall, if you can avoid going to the gym at peak hours you will have no problem getting parking, a locker, and a great workout.

Source: Google

★ 4

Source: Google