★ 3

The amount of kids programming at the gym is overwhelming and takes away from other members ability to climb.

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★ 5

Love this place! Kids love it. They have an awesome foundations course for beginners, which makes for a fun PE option for homeschoolers.

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★ 5

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★ 2

Yeah, I stopped in Alaska rock gym from out of town.Looking for something for someone who is a very avid climber. I did end up finding a shirt for that person, but the person helping me was not the nicest young man and he couldn't get rid of me fast enough from the counter. He needs to learn a little customer service and he needs to show a little bit of manners. This is from someone who taught climbing for years. The climbing gym itself looked really awesome though.

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★ 5

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★ 1

Do not under any circumstances, get a monthly membership. When I broke both hands on the second day of the month, I was informed they have a policy for the specific purpose of not refunding/rebating injured people when they are unable to use their memberships. This was despite my willingness to pay for the individual times I had been able to go. I don’t know how anyone in good conscience can support accompany that enacts such greedy policies.

In the event you want to use the fitness annex, you can expect to find the limited cardio machines frequently broken, and left in a state of disrepair for several weeks at a time.

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★ 5

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★ 5

Very nice variety of climbing levels. Weight room is all free weights. They also have yoga as an option. Very aesthetic place.

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★ 1

Son is in a full length cast leg splint, under Dr.s orders, no weight on foot. Went into the gym asking for them to just let the lessons he would miss do to injury roll into the next class he takes. Have been taking classes for 2 years... NOPE they won't agree. Under the new management contract, clearly says no refunds, no credit. I asked for neither just the lessons missed for future lessons when he is cleared medically and has his full leg splint off. Still, no, sorry. But I can bring him in, and he can climb with his cast on... So tomorrow he goes in for his rock climbing lesson.
Im thinking no services rendered. You just created a huge issue. I paid for the service.
Its abosolutely a risk to have anyone clumb with a cast. But hey, people missing limbs climb so, off we go. Very very very not impressed by their lack of customer relations. And of course I signed paper work saying I assume all risks.... so dont even deny us the lessons. Absolutely no money is out of their pocket.... I'll post pictures of his lessons after class.

Update: The general manager reached out to me, which I appreciate. Its mutual he isnt rock climbing until released from Dr.s care.
He loves the Rock gym. He has had knowledgeable coaches.
My rating of 1 is for the business end of management of the Rock gym. It remains a 1. I see the hard fastness of it.
They do not see beyond paper and ink...
thats ok. I did sign a contract, fair is fair. To box someone into a situation where they cant legally climb, and finish out the contract, then deny them serives paid for well into advance, is my grievance. But kudos to the manager, that keeps the line in the sand straight. I can respect that, even while not liking it.
Thanks for reaching out to me

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★ 5

Very impressed with the facilities. As someone that mainly sends V1s and some V2s, there were more than enough climbs for me. Spacious and clean space. I was visiting from out of town and came twice during my trip to Anchorage.

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★ 5

The Alaska Rock Gym is such a fun place to go. Their staff are amazing and all the work they have been doing to promote adoptions at Anchorage Animal Care & Control is incredible. Highly recommend supporting this business!

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★ 5

This place is rad! They’ve got it all. Yoga, fitness, and climbing. Great bouldering area and plenty of roped climbing options. The staff is always friendly and helpful!

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★ 5

Such an amazing climbing gym with some incredible people! Sadly I was only in town for a few days, but definitely can’t wait to come back!

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★ 5

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★ 5

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★ 5

I love this place! The only thing I can complain about it that all of the sinks in the bathroom only have HOT HOT water that comes out. I'd like cool water after a long hard climb. The routes are awesome, and I like how they're evenly dispersed.

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★ 5

Great place to climb!

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★ 5

ARG is a wonderful gym. They keep the place clean, which is not very common amongst rock gyms. They have trad lead and bouldering among other attractions such as their gym that add to the variety of activaties. They reset walls on a good cycle to mix things up aswell. If you go daily, you will run out of routes, but that is normal, and it's never very long before something new goes up. Great business, and I highly recommend!

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★ 4

great place with amazing crew

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★ 5

Something for everyone here! Really loved the bouldering options and the great use of space.

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★ 5

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★ 3

I like this climbing gym. If for nothing else I like that they still have auto belays and are hence giving the finger to all the lawyers and insurance companies by doing so.

However, they have some of the dirtiest most chalked up and rubbered-up climbing holds I’ve ever seen in a gym. Their brushes to clean their holds are likewise not climbing specific brushes, are very not stiff, and don’t help to remove the excess build up. I glassed off more holds here and banged up my shins more than other gyms. For the prices they charge here, they need to do better.

I’ve seen way more popular rock gyms in Seattle and Denver do a better job of cleaning climbing holds. 6 weeks is a long turnaround time for boulder routes.

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★ 5

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★ 5

Red Bull fridge and new merch section really add a gas-station-in-Sterling flavor.

Members can bring a friend free once a month! Includes their gear. 2024 update nice folks work there

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★ 2

I took my son to go to the rock gym for the first time. I filled the forms out and waited for the front desk to be done with a phone call. I work customer service and totally understand finishing up a phone call before helping next customer. This phone call lasted about 20 minutes. By the time it was done we got all checked in. The front desk let me know since it was my sons first time he needed to do an orientation. No problem. They give us gear and go back to work. I was having trouble with his harness and asked for help with putting it on. No one came to help us. My son was getting frustrated( he is 2), I was embarrassed. I ended up leaving after being in the front desk area for over an hour. I called back and received a refund. That was very kind of them.

My main issue was not feeling very welcomed to an establishment that was new for us. I will not be going back.

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★ 5

Fun climbing all the walls and boulders!

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★ 5

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★ 5

Good vibe, well-maintained facility. Will definitely go again!

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★ 5

Oh my goodness I love this gym so much! I was not too happy to be stationed in Alaska, but I certainly loved that Alaska Rock Gym existed. Their walls are amazing, the setting is diverse and fantastic, and the staff have always treated me like a local.

It's very clean, it's very well organized, and you've got to check it out!!

-Anonymous Climbing Gym Reviewer

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★ 4

Pretty good, modern gym. Setting was okay!

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★ 5

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★ 5

My in-laws live in Anchorage so we visit a couple of times a year. Last year around December we found this gym and were blown away by the quality. It is huge and beautiful and so much fun!

Isabelle belay certified a few of us and she was super cute and helpful. Love her 🧗‍♀️

We came back again this summer and recognized Isabelle immediately. But the coolest thing was that she remembered us!! She helped us with a few rock climbing questions and then chatted and made us feel so welcome (While also sharing her favorite running trails with me!)

We bought a cool t-shirt and stop by several times during our time in alaska. Its the perfect way to start our day!!

We will be sure to stop by every time we are in town. 🥰

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★ 5

Nice staff, they add new routes often. Enjoyable.

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★ 4

Great gym but the prices continue to increase… no bueno

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★ 5

Took my eight year old Niece, hesitant of metal music upon arrival
Once in the climbing area of gym not so loud
We had an amazing time together, 58 or 8its a great workout.
The eight year old was a natural.
Your kids will love it here.
Jade greeted us and trained us, perfect staff, patient and friendly.
Bring a lock if u want a locker

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Friendly staff and awesome facilities.

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★ 5

Great place! Lots of options for climbing and bouldering. Affordable prices and they even have a weight room.

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★ 5

Shout out to the guy that closed tonight (May 3rd 2024). He was super helpful when he didn't have to be. He made it feel like my local gym. Give him a raise! Also great gym in general compared to some of the more corporate gyms I've been to. Good setting, good facilities, decent staff. *Chalky high five*

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★ 5

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★ 5

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★ 5

Really really cool place to visit. It's been a long while since I've done any climbing but it felt good to get in there with some friends and have fun. It's made me dust the old climbing shoes off and harness to get back into good shape. Plenty of walls to climb and the entire upstairs is bouldering.

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★ 5

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★ 5

Fantastic gym, great routes, clean, and professional staff.

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★ 5

My daughter had the best time.

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★ 5

My kids (18 and 11) have been going here for three years and it is a fantastic community with wonderful teachers, coaches and administration. The fun climb events (Pumpkin Pump and Frigid Flash) are popular and well organized, the private lessons, clubs and classes are excellent. The whole atmosphere is fantastic for climbers or families at any level.

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★ 5

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★ 5

Very good place. Tons of fun to climb.

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★ 5

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★ 5

Terrific facility and very friendly, helpful staff. I'm hooked!

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★ 5

Coolest, most awesomest staff in the world. Super amazing gym, impeccable setting. Highly recommend. Also all the team kids are just super impressive. Great for experienced climbers as well as anyone interested.

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★ 5

Great, helpful staff

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★ 5

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★ 5

What a fun place! My kid loves climbing and planned a family outing here. We had a ball.

Isabel helped us. She was friendly, knowledgeable, and through. Climbing can be dangerous, and I appreciated her taking the time to point out the various threats and mitigation strategies.

I felt completely safe climbing here.

Alex did my Belay check out, which I failed! Haha, he let me down easy, but it's been years since I have climbed, and I'm glad they have high standards!

Thanks for a great day! See ya soon Alaska Rock Gym!

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★ 5

Best indoor climbing in Alaska!

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★ 5

Really great variety of difficulties or climbers of all calibre!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

So much fun for the kids, they keep asking to go back for more climbing!

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★ 5

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★ 5

Something for everyone. AKRG has an incredible blend of techy and mellow routes. Kiddo's welcome too, my littles can't get enough.

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★ 5

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★ 1

Entitled employees. Ridiculous rules regarding minors. The BASE camp may be the dumbest thing I've seen at a gym.

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★ 5

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★ 5

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★ 5

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★ 5

Perfect indoor experience. Staff are awesome. Perfect thing to do when it’s raining and cold out 🥶

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★ 5

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★ 5

First time rock climbing for me and my boyfriend, both of us had an amazing time, the staff was good about teaching us what to do.

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★ 1

New restrictions upon our young up and coming climbers. Sadly they have severely limited access from our youth. I for one will be finding another facility to support, that supports the next generation of climbers.

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★ 5

Staff was very informative and helpful in getting me set up!

The gym was clean and the environment was very welcoming even for beginners!

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★ 5

Friendly staff and clean facilities

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★ 5

The best rock climbing place in town, and although it may be a bit pricey it is definitely worth it. Love this place with all my heart and the staff are amazing

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★ 5

Stopped in on a quick visit to Anchorage. This gym has some great, tall, top rope walls as well as a sizable bouldering area. I found the bouldering grades to be pretty much spot on with comfortable floor to crash on. The staff was helpful and respectful through the orientation. At $23 for a day pass it is worth a visit.

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★ 5

Nice place and very friendly staff. Love to spend time there.

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★ 5

This place is FIRE!

Massive rock walls, amazingly kind and helpful staff with fun energy, a beautiful Yoga room with Asian Lantern ceiling, great showers and a nice weigh gym.

Located a walk away from Moose's Toot Pizza and Brew or Sushi Sushi!

This was my first stop off the plane as it's also near places to stay.

A nice workout, shower and meal after a 12 hour flight was gorgeous

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★ 5

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★ 5

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★ 5

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★ 5

Awesome gym!! Love the separation in spaces between bouldering, climbing and fitness. Beautifully decorated - friendly staff, thanks Tess for the intro sesh! If I lived in the area, I’d be a regular for sure. Auto-belays are great; take some getting used to, but totally safe.

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★ 1

This gym is an actual Day Care. With the amount of business AK Rock gym sees from kid classes alone, membership prices should be far more affordable. The class sizes usually exceed what the gym staff can actually monitor. It is a very regular occurrence to see a kid start climbing right underneath someone, or to have one run up and punk you off a problem you are obviously about to start on, because they don't understand the etiquette.

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★ 5

Great gym- lots of variety in the boulder problems, also really enjoyed the yoga / stretching room.

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★ 5

Best, most fun workout for the whole family we have ever done!

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★ 5

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★ 5

Smart, chill staff, good yoga classes, a great mix of routes. Beautiful building. Always clean, or as clean as a rock gym can be (;…. Couldn’t want anything more.

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★ 5

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★ 5

Really great climbing gym

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★ 5

Great place. Awesome kids programs. Super clean.

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★ 5

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★ 5

I'm obsessed with this rock gym!!! I live 45 minutes away, but I still go any chance I get. Upstairs has the bouldering area, and downstairs is the top ropes and good vibes all around. I highly recommend the women's climb class as well as the strength training class!

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★ 5

A lot of fun! It was a great way to spend a day in town.

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★ 5

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★ 5

Their website provided all the information I needed and was easy to navigate! Very pleased with their occupancy meter to see what I could be waking into.

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★ 5

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★ 5

Loved it

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★ 5

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★ 5

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★ 4

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★ 5

Really fun climbing, never trust a certain buzz cut man to belay you he will drop you

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★ 5

Lots of auto belays, great boulder zone

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★ 5

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★ 5

It’s overall a really fun place, there’s a bunch of different walls to climb, there’s bouldering, there’s a workout room and change rooms. Everything is very clean and it’s a great experience to be there but bring a friend!

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★ 5

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★ 5

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★ 5

This place is huge and a lot of fun!

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★ 4

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★ 5

Came here three times in our short visit! Very friendly staff and locals.

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★ 5

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★ 5

It was my first time on the big wall and it was scary but fun and they have good customer service

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★ 5

Even though the Rock Gym was super busy today (federal holiday), they had plenty of attendants around to provide assistance. Great customer service! And very professional. The gym provides climbing routes for many ability levels. Opportunities for top roping, lead climbing, and auto-belaying abound. Nice bouldering section too.

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★ 5

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★ 5

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★ 5

Awesome rock climbing place! Definitely one of the best I've been too! Super friendly and helpful staff, plenty of gear to loan with LOTS of sizes, and A LOT of ways to climb. Filling out the waiver documents on the iPad was convenient, and getting started was a breeze. Definitely looking forward to going back!

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★ 5

This place is fabulous. I signed my kids up for classes and this place is so much fun. The people are super nice and very professional. My kids loved their instructors. Great for Kids doing homeschool. I wish I had signed me up. These walls are tall and everything seemed very safe. I would highly recommend. The prices were very reasonable too.

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★ 4

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★ 5

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★ 5

I've been going here for years. They always have great staff and keep their boulders and walls very clean.

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★ 5

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★ 5

Great customer service and quality equipment

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★ 5

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★ 5

Really great place to climb, really clean facility and staff is both helpful and friendly.

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★ 5

So fun

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★ 4

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★ 4

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★ 5

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★ 2

I climb here simply because there isn’t another option in the area. There are several things wrong with this gym.

I find it pretty ridiculous that they charge $55 extra per month so you can have access to the fitness and yoga classes. I would understand this if they had dozens of classes per week to choose from but options are extremely limited.

My first experience in the gym I asked to get added onto my husband’s account so we could be together on a family pass. It took almost an hour and 4 different personnel to figure out how to do it. They had me fill out their paperwork multiple times even when I explained to them that I had already filled it out.

After all was said and done, they had to give me a tour in which I had to wait for… even though there were 4 people behind the desk shopping online and socializing with one another. When I got to climb I had been there for over an hour.

I think they they would also benefit from having stickers for your phone that have your barcode on it. I don’t always drive the same car, or my husband and I commute together and juggling different sets of keys for our checkin tags is really annoying.

Another example of dysfunction is trying to get belay and lead certified. When we approached the desk on another occasion, despite there being multiple personnel behind the counter, we were told that no one was trained to do a belay test with us for top rope or lead. We found this extremely frustrating and couldn’t understand why their whole staff isn’t held to a certain standard.

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★ 5

This is a great place to learn or practice they have climbers at all levels ready to help you challenge yourself. Everyone here is so supportive. And they update the routes often.

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★ 5

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★ 5

Awesome rock gym! Best I have been to in the northwest.

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★ 5

Kids had a great time

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★ 5

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★ 5

Love this place.

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★ 5

Great climbing gym with fabulous showers!

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★ 5

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★ 5

Great facility! Setting is super engaging!

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★ 4

Had a nice afternoon here!

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★ 5

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★ 5

I love this place. The Wal’s are nice routs are clean and they have a lot of different styles of climbing.

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★ 5

My son loved his lessons there!

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★ 5

My daughter loves all her coaches and begs to live at the gym. She is 13 and has finally found something she is passionate about.

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★ 5

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★ 4

The infrastructure is amazing. Management lacking some attention to detail to make significant improvements. The gym areas needs additional weight racks, for example. The music is either loud, or inexistent, or some song that doesn't create a good vibe for working the walls. Still a member and hope to see these things resolved. Good place to stay healthy.

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★ 5

Amazing place. Well maintained and clean facility with polite and friendly staff. They regularly change the routes to continue to challenge members and keep things new!

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★ 5

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★ 5

Loved it!

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★ 4

Great facility but I don’t agree with their mask policy. The mask mandate is over with (for now). Yet they still require mask use. If you’re trying to get a work out in with a face covering on then this place is for you.
EDIT: MASK POLICY LIFTED! Stars going from 2 to 4.

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★ 5

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★ 5

Awesome!

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★ 5

We LOVE Alaska Rock Gym! The experienced staff are so friendly and helpful. The facility is extremely clean. We look forward to coming every week!

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★ 5

Love this gym, really pricey but great student discount, felt very safe and had a great time!

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★ 5

great selection of routes, clean, and very friendly staff

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★ 5

I've got a membership here and have always had a great time climbing. The employees are super friendly and the facility is always clean. No concerns about safety that I've seen or heard from anyone climbing.

They even allowed my friends to bring their fursuit to climb when they weren't as busy in the evening!

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★ 5

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★ 5

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★ 5

Great gym! The programs they have for kids are outstanding.

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★ 2

Great gym but the mask requirement has gone on for far too long. There’s no logic. You’re called out for not wearing your mask but there’s no requirement to wash hands when waking in, 100s of people use the same rocks (unwashed), unclip the same carabiners, touch the same ropes, and yet they are worried about you wearing a mask. There’s no need for the masks.

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★ 5

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★ 4

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★ 5

Dropped in to watch my son and dil introduce my granddaughter to the sport. A great alternative to climbers when the temps drop in Anchorage.

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★ 5

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★ 5

What a GREAT atmosphere! The staff is friendly, the gym is clean, and our family enjoys spending time here.

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★ 5

Fun place for anyone from beginners to experts !

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★ 5

This place is AWESOME! Took my 6 year old here to learn to climb. The instruction was good, the price is good, and the climbing is good. Definitely great for all ages. I've seen every age group represented there. From what appeared to be three year-olds to very very fit seniors.
They do have a gym where you can work out, but it's a little bit small and it looks like it's more of an accessory to actually climbing. From what I've seen most people in there are working on grip strength and climbing related skills. No lockable lockers for people to use but there's adequate storage for jackets and boots. I've been in there when it was incredibly busy and I didn't have a problem finding a cubby for my stuff.

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★ 5

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★ 5

Solid climbing gym with bouldering, top rope, lead, and auto belays. Their routes are rated fairly.

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★ 5

Great climbing for all skill levels, for both roped climbers and boulderers. Fantastic workout facility for your lifting and strength training options. Great staff and friendly environment. Would recommend a trip to this gym even if you haven't climbed before!

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★ 5

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★ 4

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★ 5

Great place to do rock climbing. The employees are nice and know what they're doing and value safety above all else. I will absolutely be going back when I have the money!

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★ 5

Awesome place!

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★ 1

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★ 5

Amazing place, excellent customer service, friendly folks

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★ 5

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★ 5

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★ 5

The Alaska Rock Gym has an incredible span of climbing space with a nice little free-weight gym and dance studio tacked on. The facility is kept clean and the staff are very helpful without being obtrusive. If you've ever visited a rock gym in other places in the U.S. you'll realize we've been spoiled with the size and cost of this gym. It's by no means cheap, but it's my favorite way to stay fit in Anchorage. They have great family support and rates as well. All ages and skill levels are very welcome here.

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★ 5

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★ 5

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★ 5

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★ 5

I don't personally rock climb, but I sometimes come here with friends who do and every time I enjoy it! highly recommend!

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★ 5

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★ 5

Love this place! We've come twice now while on our vacation. If we lived anywhere close, we would be members for sure. Thank you for a phenomenal rock climbing experience!

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★ 5

Amazing place with kind and helpful staff and a great atmosphere. We mainly come for the youth programming, my kiddo has been climbing here for nearly 7 years, beginning at the old location and continuing at the current location. We’ve had the privilege of seeing how the youth programming has evolved over the years and just keeps getting better. It was amazing when my kiddo started 7 years ago and I am continually amazed when they make more improvements. The staff work really well with all types of kids, meeting the kids where they are at and helping them grow at a pace that fosters a love for climbing and a desire to learn. If your youth is interested, please give it a try!

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★ 5

Lots of climbing space, good staff, clean.

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★ 5

Very helpful staff. Kids had fun here.

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★ 5

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★ 5

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★ 5

Amazing

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★ 3

If you are a kid, new, or inexperienced, awesome place to go. If you are an experienced climber looking for a place to train without being constantly overrun by kids who are barely controlled by staff, recommend going after 6pm

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★ 5

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★ 5

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★ 5

What a great community! Thanks for helping my 10 year old fall in love with this challenging and dynamic sport. Fabulous clean facility, knowledgeable and friendly staff and instructors. Especially appreciated Liam's guidance and sense of humor.

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★ 5

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★ 5

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★ 3

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★ 5

Been going here for years with either a monthly or punch pass and this establishment is over the top with customer service, safety, and passion for climbing. The staff are fantastic and make every effort to be friendly and informative with climbing, bouldering, or physical workouts. The climbing routes and team that works very hard to make route changes very often are top notch.

Source: Google