★ 5

I would give Justin 100 stars out of 5 if i could.

The first bike came in, and it was a dud out of the box, it happens, nbd. Justin and I spent some time troubleshooting it, and at best the handlebar controls would work intermittently. I opened up a ticket with Wahoo to try to get this sorted out, and figure out what the next steps were.

This was easily the worst part of the experience, as wahoo left me hanging for about a week with no answer (this is NOT on Justin btw, not at all.) While Wahoo was working in the background, Justin came back over, we tried swapping to a display model's known good handlebars, and it still didnt work, which means there was a connection issue in the chasis somewhere. He then lent me his display model while he worked with Wahoo to bring in a replacement for the one i purchased.

Wahoo, the saints, while they're communication frequency, and keeping me in the loop, could use some work, actually upgraded me from the KICKR Shift to the KICKR Bike (top of the line model) as an apology for the issues I encountered.

My flabbers were ghasted, and i was completely floored. New bike got delivered today, Justin and I went through all the initial set up and testing, and even tested the incline function on Zwift. Everything is working perfectly, and we were done in about an hour. The experience Justin said i should've had the first time.

Justin went above and beyond in every aspect of purchase, communication, delivery, loaning a temporary KICKR Shift, and redelivery of the replacement.

While my experience with Wahoo direct started off a bit shaky, they came through in ways unexpected, and have gained a permanent customer.

The only catch? They gotta keep the partnership going with Justin, cause I'm going to keep buying from him, and recommending him to anyone who's looking for indoor trainers.

Source: Google

★ 5

Wahoo Kickr Bike SHIFT, an exceptional indoor cycling experience for the WHOLE family (even for 4'6" kids!)

-Connectivity
Has seamless connectivity and compatibility with Garmin systems using ANT+. Unlike most spin bikes, it doesn't require a subscription, providing flexibility and cost-effectiveness.

-Remarkable Quietness for Unobtrusive Workout Sessions
Despite its powerful resistance, the Kickr Bike SHIFT operates with remarkable quietness. Even when placed in our LIVING ROOM, we can comfortably watch movies or engage in conversations without disturbances.

-Adjustments for Every Rider
Catering to a wide range of riders, has a versatile five-point adjustment system, accommodating heights from 4'6" to 6'2". This adaptability ensures a comfortable and customized fit for every member of our family.

-Freewheel Spin for Enhanced Versatility
The freewheel spin feature is a game-changer for our family, especially for my husband and kids. It allows them to coast freely without pedaling, adding an extra dimension to their workouts.

-Superior Comfort for Extended Rides
The Kickr Bike SHIFT provides exceptional comfort even during extended rides. While I opted for a saddle upgrade, my husband and kids find the factory saddle/post perfectly comfortable. The bike's flexibility and compatibility with aero bars further enhance its comfort and versatility.

-Exceptional Customer Service from Justin Neff. Justin Neff's (Fall Line Fitness) customer service went above and beyond our expectations. He patiently answered our numerous questions, provided expert advice, and even assembled and delivered the bike on time, with NO Extra charge! His dedication and commitment to customer satisfaction are truly commendable.

An Investment in Family Health and Well-being
At $2,999.99, the Wahoo Kickr Bike SHIFT might seem like a significant investment; however, it has proven to be worth every penny. Our family consistently puts over 100 miles a week on this remarkable machine, transforming our indoor cycling experience and contributing significantly to our overall health and well-being.

Quotes that Resonate
Two quotes perfectly capture the essence of the Kickr Bike SHIFT experience:
• "Making Fitness FUN!” If it's not fun, you won't do it or stick with it.
• "Motion Is Lotion!” Our bodies are made to move! The body heals by circulation, mobility is crucial to our health and wellbeing!
These quotes embody the transformative power of indoor cycling and the Kickr Bike SHIFT's ability to make exercise enjoyable and accessible for everyone.

-My Recommendation
The Wahoo Kickr Bike SHIFT has undoubtedly revolutionized indoor cycling for our family. Its superior performance, versatility, exceptional customer service, and ability to make exercise enjoyable make it an investment worthwhile for families seeking an unparalleled home cycling experience. We highly recommend the Wahoo Kickr Bike SHIFT to anyone seeking to elevate their home cycling routine and prioritize their family's health and well-being.

Source: Google

★ 5

I wanted a wahoo kickr bike really bad but could not get one shipped to alaska by anyone I tried. I googled just in case and found out about Justin and fall line fitness. He is the wahoo dealer for alaska so he can get the bikes here. Not only did he have a kickr bike in stock to sell me but he came down to kenai and got me all set up on it a couple days later. The bike is awesome - really takes virtual riding up a notch - and service from Justin was amazing. Totally hassle free setup and he took the time to set me up on the kickr just like I’m set up on my road bike.

Source: Google

★ 5

I got some great help from Fall Line Fitness today. I was looking for a Wahoo fitness bike for a family member. We were helped in the studio to make sure it fit well, and then had delivery to home. If you are in Anchorage looking for a Wahoo dealer - this is the place to go.

Source: Google

★ 5

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★ 4

Source: Google

★ 5

Fantastic gym

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Good attention and service !

Source: Google