★ 1

Safety is not a priority here (and other complaints):
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(SAFETY) Lead climbers beware:
In the past week, three quickdraw quick links for lead climbing have broken during climber falls. I was informed that there has been no safety inspection of the quick links since incidents. This is life-supporting PPE -- if it breaks, climbers could die. A climbing gym must prioritize safety above all else. An inspection of all quick links should have been the gym's first action after the first incident.

In the technical documentation, the manufacturer(s) require two particular action that the gym does not follow:
1) The quick link nut to be torqued upon first installation according to the manufacturer's specification. I have it on good authority that gym does not even own a torque wrench.
2) The quick link must be periodically inspected a minimum of once every 12 months. Three separate failures indicate that the gym does not periodically inspect their life-saving equipment.

Included below are the part numbers of the affected equipment. Technical documentation can be found at these sources.
* Petzl Djinn Steel Axess Quickdraw: M060EA00
* Petzl Go 8mm Quick Link: P015AA01
* Mallion Rapide Large Opening EN Quick Link: MRGOZ08.0 EN (note: Petzl sources their quick link from Mallion Rapide and re-brands it as the Petzl Go 8mm.)
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(SAFETY) Top-rope climbers beware:
There are hazards at the top of the rope climbing wall which have caused injury (such as cuts) or have been reported as an injury risk, yet no mitigating actions have been implemented.
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(CLEANLINESS):
The gym's standard of cleanliness is in steady decline. This is especially noticeable at the Alta Boulders gym. Please hire a janitorial staff or contract cleaning service.
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(COMPLAINT) Rentals are not free with guest passes:
The guest pass does not include free shoes and harness for your guest. If I bring friend to the gym, they still need to pay $8 for gear. I believe that free rentals should be included in the guest pass.
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(COMPLAINT) Alta advertises the Olympic speed wall but does not permit public access:
Their website says "The only rock climbing gym in Arizona featuring an OLYMPIC SIZED 15-METER COMPETITION SPEED WALL!" The speed wall is not open to members of the public. This is blatantly false advertising.
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(COMPLAINT) Management seems disconnected from their workers:
Rumors of poor work culture have been shared freely among the community. The management does not treat their employees well, nor does management listen to the feedback that their workers provide. The workers are treated as expendable people that can quickly be replaced by the next high schooler in need of a job. This taints the whole experience for a climber who just wants the simplicity of climbing plastic when they can't climb real rocks outdoors. The work culture should not be so bad that it impacts casual climbers with a membership.

Source: Google

★ 5

This gym is the most amazing facility I have ever experienced! I was visiting from out of town and was so excited to check out the gym. I’d like to give a shoutout to Kyle specifically for assisting me in deciding if I should purchase a day pass or a punch card. I decided on the punch card since the punches don’t expire for 3 years. He really went out of his way to explain the belay check and what I would need to do if I wanted to bring family or friends who have never been before. This gym really thought of everything including a drink station, a kids area, auto belays, an amazing non climbing gym, very nice restrooms with showers and a foot dryer!, a very nice gear shop, and climbs for every level climber. The setting here is great and the routes have a very nice flow with a lot of variety. The only thing that wasn’t my favorite is that all of the top ropes have a GriGri+ already on the rope. But maybe it’s for insurance reasons and it’s not that big of a deal, just not my favorite belay device to use. Even when the gym is busy, there is plenty of room and it doesn’t feel crowded. I travel for work a lot so I have seen quite a few facilities. There are some amazing climbing gyms in Southern California. I am not going to name these facilities but if you’ve been in that area, you know which ones I am talking about. Alta climbing gym is the best and most thought out facility I have ever seen. I would highly recommend! I seriously want to move to Arizona so I can train at this facility!

Source: Google

★ 5

Came in from out of town on a day pass. Was greeted with some amazing customer service, who got me set up and went through a brief orientation.

I was limited to auto-belays since I was solo but the variety of auto-belays is great. There are so many top rope courses, I NEED to come back with my belay partner.

Small amenities really helped the gym stand out. Things like an ice machine, hand washing station with lotion, a foot washing station in the locker room, and in house sole repair.

There was a great variety of courses for everybody. And grading felt true to scale.

If I lived in the area, I would happily make this my home gym. And this will be a sure-stop every time I'm in Phoenix/Gilbert.

I don't remember the guy's name at the front desk, but s/o to you for making me feel so accommodated.

5/5 Highly recommend this gym, especially for top rope climbers. (Although I was invited to their bouldering exclusive gym in Chandler)

Source: Google

★ 5

TOP TIER! High walls, clearly marked and graded routes. Fun route setting. Clean, & mostly good lighting. I’m not a fan of the first figure 8 being tied for you + already having a belay device. I like to use my own equipment + tie my own knots. That’s really my only critique. Super nice staff as well!

Source: Google

★ 5

Best place ever! The vibes at this gym are unmatched and the whole experience is great. I come here very often and it’s always a blast.

They always have fire music playing. The best part is that it’s always the perfect volume and there are no issues communicating with my climbing partner while the music is playing, even on the 55 foot walls.

A membership here is worth every $. Very impressed.

Source: Google

★ 2

I've been a member for a while, and have experienced two major issues with the gym.

1) The music volume has always been an issue, but it has become increasingly overwhelming lately. Attending yoga classes isn't relaxing because the gym music takes over the music being played in class and takes away from what is supposed to be a relaxing atmosphere. Communication during belays is extremely difficult with the music, which hasn't felt safe while lead climbing. I know others have mentioned the music volume before, but nothing ever seems to be done about it. I have been to many other gyms and the music is always at ambient levels. Alta is SO unnecessarily loud.

2) There are frequently children in the fitness and training area with coaches who are not supervising them diligently enough. I have seen kids swinging from the cages while people were lifting, and I have had the training area inundated with kids near the fall zone when I am on the boards. The fitness area has age 14 and over posted as a rule, so at the very least if they are there as part of a program or team there should be a high level of supervision for it to be safe for everyone.

I want to continue coming to Alta but am considering switching to a gym that isn't so loud with seemingly no consideration from management in regards to the numerous complaints about this from its members.

Source: Google

★ 5

I love this rock gym so much! Their facility is awesome and there's plenty of space!
Although my in person experience has been great, I've been requesting pricing on corporate memberships for over a month now but no one will get back to me.

Edit: After leaving this review the owner promptly called and apologized for the lack of communication :)

Source: Google

★ 5

Friendly staff, HARD walls

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★ 5

Really nice place for kids and adults. The prices are fairly marketed and they even have a gym. Upstairs is the kids rock climbing, while downstairs is the gym and the adult rock climbing. Would come back!

Source: Google

★ 5

Been a member climbing and training (🏋‍♂️) here for 1.5 years and it is my all-time favorite. Lots of sport climbing, great auto-belay setup with 50ft routes and lots of options. The fitness area is well equipped for functional fitness and rarely busy (as long as I'm there before the afternoon/evening rush.) Bathrooms/showers always clean. Community is really cool/nice. I meet someone new almost every day and everyone has been nice and friendly.
Employees and management are friendly. Worth every penny.
Went on a road tour and climbed in L.A, Dallas, Bentonville, Atlanta, Chicago and New Jersey and I could not WAIT to get back here to Alta.
*update 8 months later
Still dope
*update later later
A crucial element of Alta that is deeply valuable to me is the fact that they let me train and climb without requiring a shirt. I have had an autistic sensory sensitivity since childhood that makes athletic activity in a shirt so intensely uncomfortable and distracting that it makes the activity not even worth doing. Alta is the only climbing gym I've ever been to that allows this, and it's made all the difference in my life, especially in the desert where trying to train outside is insane at 110°+. Thanks Alta!
**update later later later
Alta's got that quality butt-paper, no 1/2 ply gas station cheese wheel nonsense 👍

Source: Google

★ 5

There is absolutely no contest when it comes to Alta. I have visted nearly all of the climbing gyms in the valley and Alta is unmatched. The walls are the tallest, funnest, and the environment is purpose built. We were members here a long time and I thought the value was there. The community is so welcoming too. Seriously go make friends and have a great time! They've recently streamlined orientation too which is a huge bonus. All of the staff here is great! And listen if they get after you about sticking to the rules, remember. They want you to be safe! So lose the ego and climb safe!

Source: Google

★ 5

Very fun place to spend the day. Very kid friendly!!

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★ 5

We did a group activity here, they were prompt, helpful to the whole group. Great orientation and was very organized. The gym was clean, bright and cool.

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★ 5

Best rock gym in town.

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★ 5

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★ 5

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★ 5

Friendly staff, Great routesetting

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★ 5

Never been here but the owner of this place helped me get my car off the road last night and was very kind and genuine

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★ 2

This gym has really beautiful, state of the art facilities. The extra tall climbing walls are especially great, especially for those training to climb outside! I really appreciate the little touches, like an ice maker, a sink that is not in the bathroom for hand washing and lotion- gotta keep those hands from drying out! The staff is also really responsive, when I found a rope with an issue, the staff replaced it right then.
I am considering a membership here but my biggest hang up is that the music is SO loud. This is a serious problem because 1) I can’t communicate with my belay partner, which is a safety issue. 2) It is difficult to work through a tricky climbing problem when it feels like Lady Gaga is coming out of the speaker and punching you in the face. 3) Climbing gyms are traditionally a place of community and it is hard to make friends when I have to yell over the music like I am at a club.

*Update, spoke with the front desk, after they asked me why I wasn’t a member, and shared my concerns with having difficulty communicating with belay partner due to music volume. They said that college age climbers complain if they turn it down and the owner also expects the volume to be up high when he comes in. My partner and I chose NOT to join and we are now happily members at Climbmax gym now.

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★ 5

Love this place, great for every skill level

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★ 5

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★ 5

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★ 5

Incredible gym, very polite staff, always clean. The walls are updated enough to keep you working, and the gym/classes are an incredible addition.

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★ 1

POOR COMMUNICATION

HOW UNFORTUNATE-
REALLY WANTED to like this place

Sometimes one wonders why bother "emailing"

Source: Google

★ 5

I’ve tried a lot of climbing places in the Phoenix area and this place blows them all out of the water in every way

Source: Google

★ 1

To preface, I have been a member at Alta for a little over three years, and I absolutely used to love it. Unfortunately, it seems that over the past year or so, the gym has lost focus on what made it so great in the first place. Besides the recent switch to the Beta app (which does not function properly at all), routes are rarely reset, closures of the wall have increased without warning, and today I found out they will be turning the fitness studio into a child daycare center. It seems that Alta has transitioned from a gym that solely used to focus on fitness and community, into more of a children’s playground. After being a member for so long, I am sad to say that when the cycling classes are no longer occurring at the main gym, I plan on cancelling my membership due to the loss of benefits that were once provided. I am all for making the gym a place where everyone can enjoy it; but it seems that the core values of being a great gym that focuses on climbing and fitness have been completely lost.

Source: Google

★ 1

Nice gym but essentially a giant daycare. Once a month they have a competition and half of the routes are shut down. They also take forever to change their routes because they are focused on competitions. You can definitely tell they prioritize events for kids rather than the adults who pay for the memberships.

Sounds like they are taking the cycling classes away so they can expand their childcare services as well.

The app they make you use is nonfunctional and class schedules are unreliable.

Hope management can make some changes because it’s going downhill.

Source: Google

★ 1

I have been a loyal member of this gym since its opening date and have always been quick to introduce friends and family to Alta and the climbing scene. Recently, however, I have been increasingly disappointed. The move over to the Beta app has caused major disruptions to my schedule, as classes are unable to be booked online and the schedule itself is consistently incorrect. If it was just affecting me, I would grin and bear it, but the longer this continues, the more obvious it is that they have no respect for their instructors or staff. I attempted to attend a cycling class this week and found that they have already begun to break down the cycling room, without informing the coach that they would soon be out of a job. In any other workplace, that conduct would be completely unacceptable.

In addition to the issues described above, there has been an obvious decline in the amount of routes set and the lack of communication around wall closures has been frustrating.

All of these issues have been voiced to the staff, but telling members to be patient month after month certainly gets old.

Source: Google

★ 5

Awesome place for the Kids as well as the adults💕👍

Source: Google

★ 5

Alta is clean, expansive and has some great routes & boulder problems. They have a full weight training area, yoga classes and outdoor sports focused physical therapists that will treat you on site. Thats huge for an over 50 climber like myself.

Source: Google

★ 5

We had our daughter’s birthday party at Alta and we had never been before as well as a lot of the other kids that attended. The staff was incredible and made everything so easy, fun and enjoyable. Ella was a saint and so good with the kids as well as the other staff. Their manager helped us unload our car, got a wagon and took it all up to the room just for the sake of being kind and helpful. We had a great experience and highly recommend having a birthday party there! Thank you Alta for a great and memorable birthday experience!

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★ 5

Amazing facility

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★ 5

W.O.W.

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★ 5

Our family had been climbing at Alta since 2023 and we love it so much! The climbing is incredible and the auto-belays are my favorite! My daughter is on the comp team and really enjoys it. And the Hot Yoga class on Monday nights with instructor Ashley is the BEST!! She’s amazing and her class is my therapy. Alta has so much to offer and the staff have always been awesome. Grateful to have this place so close to us!

Source: Google

★ 5

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★ 5

The people make this place. I just had surgery and am unable to clip my daughter in the auto belay and without hesitation said not to put our account on hold for 2 months and they would have someone help hook her in and out. You have the best employees! Would recommend this place to everyone.

Source: Google

★ 5

Friendly staff! Great place to take the family.

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★ 5

Super fun experience!
Everyone is so nice & actually helpful.
Met some wonderful active wall climbers !
Staff are friendly , and attentive to my questions. Love coming here; so many fun people 😊

Source: Google

★ 5

My girlfriend and I purchased day passes but unfortunately didn’t get much time to climb during our first visit. We spoke with Angelo, the General Manager, who was incredibly kind and understanding. He graciously offered us another chance to come back and try the gym again. Really appreciate the gesture — looking forward to giving it another go!

Source: Google

★ 5

Been making the hour drive every week since my home gym AZR closed. Sure wish North Scottsdale had a gym like this! Best gym in Arizona hands down! 70-ft walls, friendly staff and the route setting is "chef's kiss"

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★ 5

This place rocks. Nice indoor climbing facility for all ages and ability levels. Great spot to escape the heat for an afternoon. Maggie was very helpful and knowledgeable. Send it!

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★ 5

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★ 5

What a beautiful gym! The staff is amazing. Angelo took time to show us around and answered all of our questions. Deb welcomed us and made us feel at home. Thank you to you both…and to you too Garrett. You have built something really special. Thank you for sharing it with us.

Source: Google

★ 5

This is definitely my new favorite climbing gym!! Tall ceilings with both autobelays and top rope. Gear can be rented but you have to bring your own chalk. There's a kids climbing area upstairs and a decently sized gym downstairs 🤘🏻

Source: Google

★ 5

Great time with the family. Lots of skill levels available.

Day passes or multiple day passes.

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★ 5

Staff was courteous and very helpful showing us around the facilities. The facilities and equipment are first rate. Can’t wait to have my family join

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★ 5

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★ 5

Very nice toilet paper

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★ 5

Awesome place will definitely be back. Porter was extremely helpful and patient during the safety orientation making us feel comfortable climbing our first time.

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★ 5

As always it was a treat for the body. Peace to my mind. Thanks

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★ 5

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★ 5

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★ 5

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★ 1

Steer clear from the junkie 🚨

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★ 5

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★ 5

Super fun for the whole family! Great workout as well! Staff was very friendly and helpful as well!!

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★ 5

My experience here was super fun, it was my first time and will be coming back! Staff were super friendly and there was lots to do here!

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★ 5

Great time

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★ 5

Fue muy divertido y el personal fue muy amable

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★ 3

This gym has state of the art facilities that are clean and well taken care of. The equipment is in good shape. The tall walls are great for endurance training. The gym also has a good amount of weight training equipment. It has potential to be the greatest climbing gym in the greater Phoenix area. For the price of membership, however, I'm inclined not to join due to the volume of the music. Some music is normal and even necessary to mask ambient noise, but every time I've gone, the music is ear-splittingtly loud. I go to climbing gyms to practice climbing, not to be in a club atmosphere. This is particularly a problem as you ascend to the highest points of difficult routes where your head is nearest to the constant thud-thud-thud of the speakers and it becomes difficult to concentrate when you need that concentration the most. I can't even imagine training for lead climbing here because it would be impossible to communicate with a belayer.

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★ 4

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★ 5

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★ 5

Front desk staff took the time to walk me through the equipment and membership purchase process. Good customer service!

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★ 5

I had a fun experience at this place.It was my first time climbing,and I had doubts on whether I could do it.They took us through an orientation before we got to climb,which was amazing.The different skill level walls were also great.There was a kids section too.

Source: Google

★ 5

First time newbs to climbing. Alta staff was friendly, helpful and patient with us. We tried bouldering, auto belay and top belay. We had a great time. Definitely will be back.

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★ 3

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★ 5

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★ 5

Always so much fun coming here!

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★ 5

Great place for beginners and experts. Daily pass for single adult is around $35, including gear.

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★ 5

This place is absolutely epic and the workers are super cool. My favorite is the red head. Definitely the best well maintained gym in the state. Not a single hold is grimmy. Route setting is pretty good too for bouldering and for ropes. They even have some well set 13's I can warm up on. Alta also has some fun events where the lights are turned off and you can bring a headlamp and climb. Overall I would rate this gym 9.9 out of 10.

Source: Google

★ 5

Amazing climbing gym! The staff is always friendly and helpful, the gear is safety checked multiple times per day, and the routes are on a roughly 6 week rotation so there's always something new to climb. These people love rock climbing and it shows.

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★ 5

Energetic and engaging staff. They regularly update routes. Bouldering and rope routes. They also have varrying difficulty auto belay routes.

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★ 5

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★ 5

Angelo helped us and made our experience great! My 11 year old gained so much confidence and Angelo helped my shy 3 year old get comfortable, excited to climb and play. We’ll definitely come back because of him and his amazing customer service!

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★ 5

visiting Arizona from Vegas. I gotta say this may be the best climbing gym that I’ve been to. Tall top rope and autobelay walls, a fun climbing area for kids or warming up, and a great gym with weights and cardio. Katie was super kind and helpful and showed me around the place! 10/10 I can’t wait to come back.

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★ 5

Updated: last week I was watching Shelly do a new climber orientation. I've been going to climbing gyms since 1998, and I've never seen an orientation as thorough as that! Impressive. I've been climbing for a long time, and I've been to gyms all over the country. This one is the best overall. It's big, clean, and modern. They've managed to strike the perfect balance between beginner routes and more advanced climbs.

This is a kid-friendly gym, and a great place to take your family. They emphasize safety without beating you over the head with rules, like some gyms do.

There are lots of classes and a well-stocked weight room. Their locker rooms are very large and clean, with free lockers! There's an excellent selection of gear--way more than most gyms have.

The owners and staff are friendly and helpful. I waited a long time for this place to open, but it was worth the wait! I love going here with my family.

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★ 5

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★ 5

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★ 5

Alta has become something of a second home to me. Fun climbing and great people make for a wonderful place.

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★ 5

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★ 5

Great place to learn or expand your climbing skills.

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★ 5

Very fun and supportive atmosphere! They make you feel more confident when you mess up or fall haha

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★ 5

Busy, but lots of room. Climbing for all ages and skill set. Great for families

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★ 5

Jennifer gave me a tour and was super friendly, along with the rest of the staff. This is the cleanest rock climbing gym I have ever been to!

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★ 5

There is no climbing in the valley like here. It is absolutely the best climbing gym I’ve ever been too. I love it. The people are so friendly and it’s sooo worth it! It’s fun for kids too especially the kids area.

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★ 5

Took my 9 year old daughter here and we had a great time. Staff were great with the training and this place was very clean.

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★ 5

It was amazing!!

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★ 5

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★ 5

So impressed with this facility. Such a great place for the whole family! My 11 year old loved the youth camp and can’t wait to go back again! Thank you to all the staff for everything they taught her. She had a great experience.

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★ 5

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★ 5

Great gym. Lots of routes for both top rope and lead climbing. Workers are both knowledgeable and helpful. There's also a room for weight lifting and a ping pong table upstairs. Had a lot of fun here passing through town.

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★ 5

I really liked the kids area. I've dabbled in indoor rock climbing before and I thought it would be interesting to get my son into (and out of the summer heat). The toddler sizes harnese and shoes are so cute! It took him a bit to get comfortable attached to the belay. He's so light. But he eventually had fun jumping in it.

Our friend's got to experience their first climbs and liked it a lot.

They have a nice bouldering area downstairs too.

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★ 5

This place is awesome. First time climber, and the staff are super helpful. Definitely signing up to be a member. Highly recommended.

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★ 5

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★ 5

Been a member of this gym for over a year now. Excellent facility. Tall walls, bouldering area, training area with: campus board, tension board, moon board, several hang boards, weight room, etc. I especially appreciate the early morning hours --great for a working stiff like myself with a family. Friendly staff. They all work hard to make sure everyone has a good experience. Have to give a special shout out to Katie who works the morning shift. She is always friendly, and helpful, incredibly chipper for 5am(and even gives an occasional courtesy laugh to my dad jokes).
The owners are great too, friendly, accessible and always willing to listen to feed back. You might pay a little bit more compared to some other gyms in the valley, but well worth it!

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★ 5

Excellent place for climbers of all skill and ages! Kids and adults love to climb here, really nice facility.

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★ 5

BEST CLIMBING GYM I HAVE EVER BEEN TO! My experience was amazing they have some of the best equipment I have ever seen! Pam was super helpful!

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★ 5

Amazing. Best climbing gym. Ever.

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★ 5

Great host for collegiate nationals! Nice staff, especially Josh.

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★ 2

We usually go to the Phoenix Rock gym but decided to check out Alta since it’s closer to home and maybe do an annual pass.

Total waste if you don’t go before 4 pm. Apparently you need to be there between 11-4 pm to be oriented on self belay systems on your first time and will not be allowed to climb the large majority of walls if you go after 4 pm as a result. There is no warning at any time that this is the case or that you won’t get to do every thing when you pay for a day pass. Lame! You pay for auto belay routes and bouldering. So pay +$50 for roughly 15 routes of which many are at or lower than 5.9 rating! Auto belay areas are definitely geared more towards kids or people wanting to climb with kids. Total waste of money and a day pass.

You can get free shoe and harness rentals on your first time there so that was a plus. We got there and were ready with gear rentals by 8 pm. They closed at 11 pm and an employee told us it was significantly less busy than normal. But after we were oriented on the auto belay system we were told we wouldn’t be able to climb on the self belay walls because orientation took 45 mins and after 8:30 there would only be two staff members available. It was a total waste! They had 3 hours to close but still not enough time for orientation? We finished the climbs we wanted in an hour. Laaaaaame. Not a good date spot, not worth the day pass.

Phoenix Rock Gym is a much better alternative for 1/3 the price. Get the POGO PASS for two free visits and try it out. It’s not as new as ALTA but has what you need to enjoy your climb.

Source: Google

★ 5

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★ 5

I went here for my first time rock climbing and absolutely loved it! Would recommend this gym to anybody and everybody

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★ 5

Friendly trainers, plenty of space with lots of courses to try. This place was amazing and I would recommend

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★ 5

Had an awesome time at date night with the girls. Michelle was an amazing guide to get top rope certified. This gym is huge and the vibes immaculate. 10/10 would recommend scending it here 🤘🏽

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★ 5

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★ 5

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★ 5

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★ 5

Fun place to kill time!

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★ 5

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★ 5

It was so awesome!!!!!! Definitely come again

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★ 5

I love this gym. It is always being cleaned, maintained, and updated. Staff is always helpful and friendly. It opens at 5 am on weekdays, which is perfect for my needs. If you go here regularly, the membership is well worth it.

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★ 5

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★ 5

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★ 4

I was prompted by Alta via email to leave a review after my last visit.
I love almost everything about Alta. My only gripe, with so many membership discounts available, why no senior discount? I was military, a first responder now retired, as well as a student etc. Alta isn’t cheap, rightly so as it’s a first class gym. I’d do a membership today if they’d cut me the same deal as almost everyone else is eligible for in some form.

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★ 5

tall walls yayayyay

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★ 5

This is such a fun place for the whole family! rock climbing for kids and adults, the gym, spin classes, full service locker rooms, and much more. I love the counter you can sit at and get work done while the kids climb. They have wireless charging stations as well. The owners are truly amazing. This is a family owned business which I love!

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★ 5

Fantastic gym! Great route setting, clean, chic, and has just about any fitness amenities a climber could ask for in a gym.

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★ 5

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★ 1

During my last climb I saw someone brought there 2 year old and the gym let them climb in a huge adult harness where the waistband was up to her chest. The child could easily have fallen and gotten seriously hurt. A gym should never let a toddler climb with an adult harness. Yall should get shut down for that one.

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★ 5

Bouldering at Alta is a much more interesting way to workout!

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★ 5

THIS PLACE IS AMAZING!! MY KIDS HAD A BLAST . SAFE ,CLEAN AND THE STAFF ARE VERY FRIENDLY. WILL BE BACK!!!

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★ 5

Great time

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★ 5

Legit fun. Great socializing. So many different things to climb and super chill place.

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★ 5

Garrett was awesome. Garr

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★ 5

Fun place! Employees are helpful. Attracts all levels of fitness. Bouldering area is hardest to find employee for orientation so just speak up. Go early in morning on weekends if you want to avoid a lot of kids in Auto belay area.

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★ 5

Amazing gym!

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★ 5

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★ 5

Great gym! Good routes and friendly staff.

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★ 5

I do wish they had more options for auto belay on the main wall for those who are on their own at the gym.

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★ 5

Friendly neighborhood staff with clean fancy walls. Kaitie was a HUGE help— I love her energy and she's a wonderful friendly face to see every time I visit. Moving from Portland Oregon I was worried I wouldn't find a gym that felt like home. Presently surprised by this gym. Tons of accomodations from bouldering, ropes, weight room to clean and safe locker room. Glad to see climbers of all levels here. Picked up a membership my second visit— Helps that it lets me visit the bouldering gym in Chandler too!

Source: Google

★ 3

Edits:
- moon board has lights now, yay
- the air movement is so great, I wish other gyms put the money into this!
- route setting needs a lot of work but to each their own :)

I’ve been coming to the gym on and off, in big spurts, over the past few years (I think since they opened) and I figured it would be worth writing a review!

FWIW I am primarily an outdoor climber and am generally not interested in gyms full of kid camps etc. I also don’t boulder and primarily lead climb.

Workout / Weight Area:
Pretty extensive weights and cardio stuff, overall I’m pretty psyched when I’m around the area because I can climb and have access to a legit rack, etc

Climbing-Training:
Moon board has no lights (??) but its definitely nice to have that and the tension board available. Hang boards are located in a useless location and they could and should certainly be relocated

Climbing walls:
As others have noted, yeah, there could be better walls suited for lead climbing but it’s a good enough for fitness and there’s enough variety to be entertained on steeper stuff. Hold sets seem solid to me and provide fun variety

Hanging out / the front / overall facility:
Surprisingly decent shop and couches , tables all around. Personally I wish there were more tables with outlets so I could spend the day there working and climbing. There’s a foot wash in the bathroom, good hand lotion, and ice machine (!), lots of cubbies. The place is really well thought out.

So what don’t I really like?

The route setting.

It’s clear to me that this gym isn’t catering to me and isn’t located in an area with tons and tons and tons of rock climbers (although that’s definitely changing) and the money is obviously in getting kids in the door.

But the route setting is always what makes me happy I’m leaving the area again and done climbing inside.

Given that it’s a great facility I really believe if the route setters were simply equipped with better training, workshops, or led by an experienced route setter, I’d give this place 5 stars.

Often the routes are just plain mediocre , if not downright terrible. Superfluous holds on some routes and heinous, impossible to clip stances on others.

Wandering routes, though I appreciate the intention of utilizing more real estate and the creativity, often end up with the rope running really poorly.

It’s hard to know what draws to clip and I’ve seen plenty of people misclip and then have to unclip and reclip elsewhere - this is bad setting.

Lots of draws have tape that isn’t maintained, making already hard to read clipping stances more confusing.

But more than anything the climbing just isn’t very natural, often super thrutchy and weird. This could totally be corrected and it would be awesome!!!

I’d be happy to elaborate more if anyone is actually interested in direct feedback on why I think the route setting is so poor on many of the (lead) routes

Source: Google

★ 5

Alta Climbing and Fitness set the bar very high. The gym is enormous, has tall top rope, lead routes, and auto-belays at 55' in height, as well as more of the same upstairs with 30' high climbs. The locker rooms are exceptionally clean and have the added bonus of free lockers with digital combinations you can set and use for the day. The staff were all very nice and personable as well. My only recommendation to gym management would be to expand auto-belay options on the high walls, as there are currently only three and are set right next to each other. There is so much variety available to climb. Unfortunately, it isn't that accessible if you come without a belay partner.

Source: Google

★ 5

Has everything you could want in a big gym

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★ 5

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★ 5

Visited Alta on a recent trip to Phoenix, and it was an impressive gym! Big walls & good setting! Katee was super personable during my lead check, even though it was the end of her shift. Top notch!

Source: Google

★ 5

Very nice place to go if your looking to do some climbing/ training..

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★ 5

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★ 5

Fun gym! It is always in great condition and kept cleaned! Love all the climbing routes and bouldering options. The workout area is also very spacious and lots of gym equipment options.

Source: Google

★ 5

Source: Google

★ 5

Great variety of climbs, super clean, friendly staff and climbers.

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★ 5

So cool when you walk in to feel the vibe in this place. Friendly staff at the counter and then lots of places to explore the walls and your climbing skills. I saw so many smiling and happy people it just made me want a membership - even though I was just visiting! A great community of climbers are making great things happen at Alta Climbing.

Source: Google

★ 5

Source: Google

★ 5

We were in from out of town and looking for something fun to do for our daughter’s 5th bday and we took a chance on Alta and wow did it overdeliver. Our 5 year old loved it and so did our 3 year old. They had never rock climbed before and now I wish we had one of these gyms in our area because we would become members asap. Highly recommend for a kids activity where the kids leave exhausted! Unfortunately I didn’t climb today since I wanted to focus on the kids since it was their first time but I definitely had fomo!

Source: Google

★ 5

We are first time climbers and this is a great place to get started!

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★ 5

Camden was amazing! My wife and I tried this climbing gym and were blown away by how nice both the facility and staff were. This was our first time using a climbing gym, but all concerns were resolved with the help of one of their employees. Not only did Camden help get us started with the equipment and auto-belays, but he also assisted us in setting up our membership! We enjoyed the experience so much that we knew we’d be coming back again!

Source: Google

★ 5

Amazing experience. We had such a good time with our family at Alta climbing! We have 4 kids and everyone had a blast. There is something for everyone here. Highly recommend!!

Source: Google

★ 5

Great climbing gym! If you want to increase your top times, just ask one of the employees for “the zombie experience” and it’s a fun way to give your performance a little extra boost. Fun times!

Also has bouldering and a kids section. Will be coming back! 10/10

Source: Google

★ 5

We had my daughter’s birthday party here and it is a great venue to throw a party. Easy check in, helpful staff and my daughter and her friends had a blast. I couldn’t be happier at how everything turned out. Highly recommend!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

We had our daughter’s birthday party here and it was a great experience start to finish. The owners were so accommodating with the time we wanted. The staff was so patient checking in and we had a host who was so good with a huge group of 7 year olds. Kept the kids entertained the entire time. Very happy with our decision to have the party at Alta Climbing!

Source: Google

★ 5

The staff was beyond helpful and accommodating. The facility is huge, clean, and aesthetically pleasing to the eyes. I couldn't get enough of the top rope routes, while my climbing partner enjoyed the many bouldering options.

Source: Google

★ 5

Wasn't really into the idea of going but..... I had an AWESOME TIME!
MUSIC WAS GREAT TOO.

Source: Google

★ 5

ESA (Empowerment Scholarship Account) funds make it possible for us to do a homeschool group at Alta Climbing Gym. My 11 year old son loves it, and wants to join the climbing team. I look forward to being a climbing mom soon. The people are friendly, and always willing to answer questions. Even when their day is almost over.

Source: Google

★ 5

The staff is super nice and helpful. I've never had a bad interaction there and the owner is so cool. She talks to climbers, remembers names, she's outside at the butt crack of dawn making the landscape look nice. The gym is very nice inside. Cool and huge shopping section. Tons of auto belay options, they reset routes at a good rate. They have a very nice weight training gym area as well as a room dedicated to cycling. I could go on forever. I couldn't recommend this place enough. There's a nugget ice machine. They hold fun events to encourage people to climb more. They hold yoga and cycling classes. They offer camps and classes related to climbing for kids. They have a decent snack and drink area. They just added a crash pad chair which is super cool. They have two locations so if you get a membership you have two gyms that you can go to. And both gyms are very very nice!

Source: Google

★ 1

THIS GYM IS NOT A SAFE SPACE FOR WOMEN OR POC! BEWARE. If I could genuinely give less than one star I would. I want to keep this review as brief and as blunt as possible. From the outside this gym seems very friendly and welcoming and the owners do pretend to do a good job at caring sincerely for the quality of their gym but the longer you spend time here you see how ridiculous things get when the polished is slightly wiped away. For starters, the gym is pretty much run by teenagers who are being enabled by the very few adults around to engage in gossip and inappropriate behaviors with guests. One of the shift leads is handsy and doesn't respect personal boundaries. The craziest part is that when you bring these things up to management AND owners they do not care and do not do anything but enable the behavior further. Managers will go into your account and constantly overdraft you or "accidentally" charge you double for classes. Employees face virtually no consequences unless they are sticking up for guests. Another incident that happened here: About 6 months ago a racist white man tried to threaten and intimidate me and a friend out of coming back to this gym. This had been brought to the owners attention multiple times but we were informed by a manager that this man was family friends with the owners therefore would face no consequences even with photo evidence of every racist thing he had said to us. Not to mention extremely fat phobic misogynistic comments. The owners have repeatedly said they would get back to us or update us about the situation but conveniently they keep ignoring the situation. Because gossip is an insane issue here, if you make any sort of complaint staff will start to mistreat you almost immediately. If you are a person of color this gym will not be safe for you. Crazy white teenagers running around saying incredibly racist things while staff enables and encourages it all. The climbing community deserves better than this.

Source: Google

★ 5

Awesome gym, membership is same price as many gyms with way less facilities, you get access to 2 gyms, 2 fitness gyms, awesome locker rooms with showers, towels and soap included, yoga sessions, and honestly some of the best and interesting route setting i have climbed on.

Source: Google

★ 5

Nice facility, clean and fun! Lots of options.

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★ 5

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★ 5

So fun (get a membership)

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★ 5

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★ 5

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★ 5

Soo much fun! Recommend for a date idea, staff was really friendly and nice 😊

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★ 5

Love Alta! Great vibes, high walls, our whole family enjoys it.

Source: Google

★ 5

Source: Google

★ 4

The disappointing part of my visit was, that the slack line and 15m Olympic Speed Wall were not available. The date was unknown as to when the slack-line will be back. 15m Olympic Speed Wall, was locked and not open to the public.

Fantastic gym with the tallest climbing walls in the valley and a bouldering area. This is a clean facility that is air-conditioned with knowledgeable friendly staff. There is ping pong, a full gym for weight lifting, and probably a couple things I have yet to try.

Source: Google

★ 5

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★ 5

Great climbing for ropes and boulders

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★ 5

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★ 3

Beautiful facility with diverse and fun climbing walls/routes. The staff in general is excellent, helpful, and positive. All sorts of fitness opportunities here. My only complaint was my child waited patiently in line for the "city scape". When it was finally her turn (and she was the last in line of children), a staff member grabbed the belay, pointed to another wall, and told her to go climb somewhere else because the staff member had group (of adults) who were going on the city scape. They apparently couldn't wait 45 seconds for the 8 year old. I was proud that my child didn't complain or throw a fit, but she did tell me she thought it was unfair (and I agreed).

Source: Google

★ 5

Love this place so much! The community is great and so are the employees!

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★ 1

Staff just doesn’t care about climbers or the experience here. Consistently bad experience. Had a spinner on the moonboard and wasn’t fixed for 2 weeks (and counting) told staff again today and they said “ok we’ll fix it later” and just went about their day sitting behind the desk doing nothing.

Source: Google

★ 5

I came as a guest and was impressed by the variety of routes

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★ 5

Elizabeth is the best. Does tremendous work for their facility

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★ 5

It's a great workout

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★ 5

Kinda pricey, but after going I see why.

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★ 5

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★ 5

Kevin was extremely helpful with the enrollment process and testing out. The dude is a rock star!

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★ 5

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★ 5

Very helpful & friendly staff, aesthetic facility, clean, fun routes, no complaints. Tall walls!

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★ 5

Great equipment, nice staff, and awesome courses

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★ 5

Pretty good place to climb. I love the variety of climbing offered! You can top rope, lead climb, or auto-belay. Not all gyms are kid friendly but this one seems to be.

Source: Google

★ 5

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★ 5

Great facility and friendly service.

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★ 5

Great facility, happy staff, and family friendly.

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★ 5

I love Alta! I went 2-3 times with my friends who are super into climbing and I was hooked! I got a membership on my third visit 😆 I love that they change the routes often enough to keep things interesting, and there's a really good variety of routes - all different skill levels and kinds of techniques. Whether you are a pro climber or never climbed before, this is the place to be! Also their music selection is always AWESOME 👌🏻

Source: Google

★ 5

Where to start oh you can repel slowly and it is hard to climb so much fun.And you have a harness to keep you safe and all of the staffs were friendly/nice so nice

Source: Google

★ 1

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★ 5

The staff were very kind and helpful. They so many different walls to climb. 10/10 would definitely recommend to people who are looking for a hobby

Source: Google

★ 1

Any company or person that will base their OPINION of a person from REALITY TV doesn't deserve a person like Amber on their team. If you actually knew her, you would feel different. She is the most kind hearted loyal free spirited women I have ever met. Shame on Alta and all these people judging her. I'd love to see any of you bashing her make it to the end of a survivor show..

Source: Google

★ 1

Their yoga instructor Amber is NUTS. She broke my stuff and accused me of stealing her fish.

Source: Google

★ 1

This place has shown its true colors. They don’t care about having quality people or personal integrity. Instead they will boot a founding employee and smear their name because of the whims of the internet. Shame on Alta and anyone who knows the REAL person I’m talking about I hope you never touch Alta’s walls again, we sure as hell won’t.

Source: Google

★ 3

It's a lot of fun but some of the employees are real jerks.

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★ 5

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★ 5

We love Alta! From my 5-year-old to my 15-year-old, we love going there as a family and there's something for each of us to do :-)

Source: Google

★ 5

Still love it...

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★ 5

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★ 1

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★ 1

Source: Google