★ 3

Equipment is functioning but definitely older than most of the other Anytime Fitness is I have been to. The showers are subpar and not well maintained

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★ 5

Love this gym. Always well-lit, clean, and well-maintained. The manager knows the customers by name and is very approachable and helpful. I've seen equipment out of order but it gets fixed quickly. Customers routinely put holes in the walls and they are quickly patched up. Love that it is never crowded and rarely encounter the annoying gym rats that bang the weights and grunt loudly.

Source: Google

★ 5

Louis was super helpful with getting my insurance set up with the membership, I loved how professional, knowledgeable and dedicated he is at his craft. The gym is incredible, with a clean source of water at the back of the gym for automatic refills, an ample amount of gym equipment very versatile in style even though it may appear as a smaller gym it still packs a punch! My workouts are an average of 80 minutes and this gym helps me from stretching, to bodybuilding, to ensuring you and the gym is clean. Definitely a great experience and love how easy it is to access the gym as a member all I do is tap my Apple Watch or iPhone on the left door and you’re in, secure and personal access. Even out of respect you don’t keep the left door to gain access open to the person behind, but rather allow them to open it themselves with their key fob or smart device. Love this feature!!

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★ 5

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★ 5

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★ 2

$50/month for a gym membership here and the same treadmill is always broken—figure it out!

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★ 5

Switched to this gym instead of 32st and Indianschool one , and so far so good ! Clean 👏 yes a bit small but not crowded . The staff are so sweet and giving such a good welcoming vibe . This location came recommend by other old gym members as they now love it here

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★ 5

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★ 1

Never staffed, if you’re thinking about class pass

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★ 4

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★ 1

This gym has very poor maintenance. A drinking fountain has had an out of order sign on it since January. A recumbent bike has had a loose seat since at least November. Now a second bike is out of order and staff said they hoped to get it fixed in a couple of weeks.
Ownership seems oblivious to all this. Perhaps the Anytime Fitness franchise should look into the owners fitness to hold a franchise.

Source: Google

★ 3

This gym is very small and overpriced. It’s clean and there is a nice layout. It looks like a personal training gym only. When I walked in around 4pm there were only 4 people inside so that’s a positive. I just wish it was cheaper since it’s such a small gym.

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★ 5

Gym was incredibly clean! facilities were really nice and the staff were all really supportive.

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★ 5

Outstanding facility, clean, great equipment, and equally important, eager professional staff to assist!

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★ 5

I recently spoke with Trista at Old Town Scottsdale location. She was fantastic and extremely helpful any praise or accolades available her boss could give her should be given as she absolutely deserves it.

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★ 5

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★ 5

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★ 5

Big shout out to Julius for helping me sign up today! I appreciate your help!

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★ 5

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★ 1

So hot inside.I complained multiple times but absolutely ignored. They said thermostat is in the office and not on the gym floor so they can't really get the temperature, right. But if you like stuffy, hot and humid, even in the winter, you found the place

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★ 5

I appreciate Ivon Lopez as a trainer. Probably the best I have had, great workouts and very professional

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★ 5

Loved going here for 3 years. Don’t listen to people complaining about cancelling membership. It’s simple, just more steps than u think. I have a nice gym where I live now so I had to leave. Write a little notice, sign and date, stop by during staff hrs to drop off, you sign a second form that they print off. Read your agreement. There are no surprises <3 I’ll be happy to return if the new place doesn’t work out, thanks AF

Source: Google

★ 1

If I could give this facility less than one star I would. I paused my membership because I was not able to afford it for a few months. Pausing my membership was a hassle enough as no-one got back to me and did not seem to know how to handle the process. Secondly, once my membership was "paused" I was still drafted a mystery $50.00 fee. I do not understand all of these administrative fees and it would have been nice to have been told I could expect this to come out of my checking account even with a paused membership. I called and spoke to David who proceeded to read me the entire rental agreement verbatim rather react with good customer service as I was clearly upset $50.00 was unexpectedly drafted from my account. I then spoke to a Nick who explained he was the district manager? Nick was so incredibly rude and asked if I had the ability to read stating " the 50.00 fee is in the print in your memerhips freeze clearly you cannot read." I spoke to 3 people three different times not one indicated I would have a $50.00 fee and now I am being shamed because I did not read the fine print. Keep in mind I have not used my gym membership one time and all I asked for was the $50.00 to be refunded. I am shocked these people actually have jobs based on their communication practices. Please do not join this gym they will continue to charge you, apply hidden fees and berate and humiliate you personally when you ask for some help. Please go elsewhere. Per the owners reply, his so called district manager did not offer any solutions at all rather he asked me three times if I knew how to read. Therefore I got upset and reiterated my stance on this poorly run facility. Based on my experiences managers and employees should be able to communicate rather than read a script or pop off when speaking to someone who didn't understand why they were billed again for another mystery fee. Based on other reviews and FB reviews communication and billing seems to be a reoccurring issue. Please stay away.

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★ 5

I go to a lot of AFs all over the country. This one has great equipment & energy! Highly recommend!

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★ 5

Nice gym

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★ 5

This location has Life Fitness equipment- the best. THANK you!

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★ 5

Went in a few months ago, should've wrote a review then, the woman working guest services/signing up folks was beyond helpful and knowledgeable! I wish I remember her name but she was great and worth writing a review!

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★ 5

Great place.

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★ 1

They don’t let you cancel auto-renew of your membership one week before expiration. If you forget to call back and cancel, they charge you for another year. What a joke, be careful signing up with these guys

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★ 5

Staff is great, friendly, and knowledgeable. Facility is clean. Other members are really nice and generally keep to themselves. Great little spot in Scottsdale to workout truly any time! Vanessa and Dom, the Managers, are 10/10. Chris the trainer really knows what he's doing. Thank you guys for creating a great gym and atmosphere!

Source: Google

★ 5

My first visit was outstanding. I’m a little older than usual. Chris the grainier was very professional and addressed my specific needs. Equipment is extremely well maintained and clean.
I highly recommend this facility and Chris the trainer to anyone looking for a workout location.

Source: Google

★ 5

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★ 5

I love the size of my new gym. It's not intimidating. I been some gyms that are over welmingly to large for my comfort.
And not to mention the private restroom ♥️
Now I can get my work out on and not have to be embarrassed my body not there yet ☺️ for some

Source: Google

★ 5

Chris and Vanessa are the best things to happen to this club. I highly recommend this gym if you’re in the Scottsdale area.

Source: Google

★ 5

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★ 5

Anytime Fitness Scottsdale rocks! The gym is small, but mighty. Immediately you are greeted by friendly faces. I had a nice month of strength training, gained some muscle, tips and new gym friends. My new gym friends/staff had overheard some of Jeff’s unsettling comments/questions made towards me. (Jeff’s review is below). Team, thank you for noticing this behavior was not okay in person and on camera, asking for details, having my back, taking action and making me feel safer without Jeff around. Hope Jeff will have more respect for people in the future.
Bottom line is this a professional, friendly, sanitary, “feel good gym”.

Source: Google

★ 1

Quite disappointed with their service. Advertise 7 days free trial pass and when you spend the time signing up for it and drove to the location. They dishonor it.

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★ 1

If there was a way to give no stars that would be the rating. I signed a 1 year contract to slowly find out that they have been collecting on a month to month basis since that contract expired. They should have a way to see when people aren't coming into the gym to use such equipment and cancel their membership or reach out to such person to see if they want to continue with their services, especially when having to cough up $40+/month. Then when I go in to "officially" cancel my membership the guy at the counter tells me that there is no way to get a refund but he will "waive" the 30 day notice fee for cancellation of the contract when after the 1 year it voids into a month to month payment. I'm not trying to get the full refund for when I haven't been in the gym but just this past months amount. If a manager or someone higher up see's this, please reach out. Paying such a high price for such a small gym should have some sort of benefits to its customers. Wouldn't have such issues at Esporta or EOS, because they take care of their people. Got a free month after explaining to the intake person at EOS fitness after explaining what I had to go through today.

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★ 1

Gym was “ok”. No barbell bench press. However, I cancelled my membership and they continued to charge me $140 after cancelling. I am still being charged over 45 days later cancellation was confirmed. Do not connect to your bank account whatever you do. Do not recommend

Source: Google

★ 5

I’ve been training for 3 months so far with Chris at the Hayden road location and it has been an amazing experience! He is extremely knowledgeable, works with your schedule, and is a great motivator. I highly recommend him if you’re looking for a trainer!

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★ 5

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★ 5

Chris is an excellent personal trainer. He is professional, very knowledgeable and quite fun to work with. He really helped my brother who has Parkinson's get stronger 💪

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★ 5

24 hour access and it’s usually never too crowded which is nice!

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★ 5

I trained with Chris Schuck, one of the trainers at the Hayden and Chaparral location. Chris was very patient, organized and detailed in his training process. I realized amazing results under Chris and am able to utilize the skills and techniques he taught me to continue my development. As a senior, it gets a bit tougher, but Chris was patient while still pushing me to my limits.

Source: Google

★ 5

It's a great facility. It's small and quiet, but has the equipment you need to vary your workout. I've trained with Chris Schuck for nearly a year and he knows how to get results. He knows how to push when needed, adjust as necessary, and keep you going. I highly recommend working with him.

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★ 5

I love AF! The receptionist is always super friendly and I’ve done training session with their trainer Chris Shuck and he’s great with helping me stay motivated. Very kind and attentive to clients

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★ 5

I have been training with Chris for a few months and I am really enjoying it. He is very patient with me since I don't have a lot of experience working out. I am having great results so far and I would recommend it to anyone with any skill level. Also, great atmosphere.

Source: Google

★ 5

Chris is a great trainer. He has given me the confidence to get the gains I need. Very clean as well, and the other staff is wonderful as well!

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★ 5

This gym doesnt have the fanciest equipment but its perfect for avoiding crowds and getting work done. If you just need a great sweat without all the chaos this is an awesome lil spot.

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★ 1

If you join here for daily gym use only, you won’t be a member, you’ll be a number.

BUT If you’re going for PT, go to Chris, he is the best part of the club, by far.

Here are considerations if you don’t want training from Chris and are wanting to choose this club for daily exercise:

There are free weights, but not many. The space is small, dull, and unenergetic. Parking is limited.

Staff turnover is high and new ppl are excuses for mistakes, oversights, errors and other poor member experiences.

If you need help, the staff says they will do something, but then they don’t do it, it’s been a theme.

There is no accountability from the local or corporate level, likely because the owner is never there and seems very uninvolved. Former employees have spoken negatively about this individual being a “jerk”. I think that trickles down here.

Anytime Fitness considers their contracts to be very stringent, so before you sign that iPad you better commit to working out on the same lame machines for a year, OR they will hold it over your head like it’s a mortgage agreement! **see other reviews on this topic

Recommendation: go to Club SAR up the road for $100/year!

They have 5X the space, the people actually care about your experience, the equipment is better and more diverse, the music is more tolerable, they even have a boxing ring and basketball court, for 20% of the Anytime Fitness price.

BEST PART - you’re a human there! Not just a $50/mo check to help a big brand rebound financially from COVID.

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★ 5

Very good materials… very professional and kind staff… I recommend

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★ 3

Typical AF location. BUT the most expensive AF Ive ever seen in the country!

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★ 1

Facility is clean and well kept, otherwise a staff member scammed me into a 2 year promotion promising me multiple times I’d be able to cancel it whenever I’d like and I wouldn’t be locked in. Tried cancelling a few months later, went and talked to the same staff member who signed me up and he said that there was no way to cancel it and acted like he had no idea what I was talking about and that he never said that. Partly my fault for not reading the fine print but still pretty upsetting considering the long sign up process with lots of questions. Not cool.

Source: Google

★ 5

Very good location. Good selection of machines and weights. Usually a lunch visit and not usually crowded at that time. Friendly patrons without too many gym bros.

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★ 5

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★ 5

Great gym. Has everything one needs. Staff very helpful.

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★ 1

I would give zero stars if I could. Staff is not available to answer their phones, even during so called staff hours. They don't show up to appointments made for the weekends. Mountainside is a much better gymnasium. I will stick to it.

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★ 5

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★ 5

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★ 5

Clean, generally not tons of people early in the am, well located. It’s nice to leave and grab something at the grocery store next door if we need it.

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★ 5

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★ 5

Best Anytime I have ever been to! (and I travel for work and go to anytime's all over the country.) Great equipment and was well air conditioned which I really appreciated. The owner/manager was also extremely nice and acknowledged me upon entering and leaving.

Source: Google

★ 4

Typical Anytime. Small but fairly well equipped. Clean individual showers and restrooms.

Cold in the mornings and fans are locked on.

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★ 5

Conveniently located and plenty of parking. No appointment needed, open 24-hour and showers are available.

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★ 1

Cancelled my membership in April email with my contact information told them to let me know if there was any balance due. Never heard anything.Four months later I get a notice from a collection agency. They easily could’ve reached out to me and had me come in if I needed to. Instead they chose to send it to collections. Poorly run business.

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★ 5

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★ 5

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★ 1

Be careful not all equipment is available for use. Management will attempt to scam you into a membership. Get a 7 day pass first.

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★ 5

Bit smaller than some but a great variety of equipment. Always clean when I go in, minus some members in the late after hours who leave things lying around, not much fun for the staff to walk into but they are always quick to help and answer questions.

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★ 5

Great gym. Never crowded. Good assortment of equipment. Doesnt really cater to the muscle heads which is nice. Good atmosphere. Everyone keeps to themselves in their workouts but most will offer a friendly acknowledgement as you are going about your work out. Mike the personal trainer is very good so my business partner tells me. He seems to be great especially with older clients. He provides a good workout without over doing it because I see him training many of the same people over and over again. If you are looking for a nice clean quiet gym, this place is a good choice. The onlybdown side is there isnt really lockers, there are a couple showers but not hot tub like you sometimes get with the bigger gyms.

Source: Google

★ 1

Clearly says it's open, then you get there and it doesn't open till 10am.

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★ 5

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★ 5

I always like coming to this gym. I am the chalkboard artist as well.

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★ 5

Good staff and good equipment:)

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★ 5

Great gym

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★ 3

Not as great as the Anytime Fitness in Arcadia or Tempe. It's small and there are only two squat racks. It's also lacking a fair amount of equipment (belts, boxes for box jumps, hex bar)

They have a suggestion box but no paper to leave suggestions.

It's clean and has enough equipment to get a good workout in (and it's not crowded in the mornings) but it's average at best.

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★ 5

This facility is amazing! Brad was extremely helpful and friendly. I am doing personal training once per week with Michael, which has completely changed my life. I fully believe he is the best trainer in the valley.

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★ 1

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★ 5

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★ 5

A nice, small gym with all the necessities for a workout. The facility is clean and the equipment is new. Can get a little busy before and after working hours, but I much prefer it to the larger chain gyms.

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★ 4

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★ 5

I always get a great workout here

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★ 5

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★ 5

Love this location very new equipment very friendly staff great atmosphere next to Chaparral Park great for a run after a workout!

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★ 5

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★ 5

Amazing gym! This gym is brand new & very spacious. The equipment is laid out so great & it’s easy to move around the gym. There is a water filter on the water fountain, although I wish the water was colder than it was, but there is also a place to fill up water bottles. Big space for group training or whatever you want to use it for. Definitely recommend going to this location!

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★ 5

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★ 5

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★ 5

Great gym... never crowded and having the 24/7 availability is awesome! I’ve been to other gyms in Scottsdale and this one is not pretentious like some in this area. Everyone is just here to get a great workout... all the equipment I need. Super happy that my son convinced me to join.

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★ 5

Quiet gym, new equipment. No sauna, but there are several showers.

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★ 4

easy access, all equipment new, it is perfect for a quick workout or longer if need be. there is sufficient equipment to seek all needs plus all members seem to be very nice, polite and respectful. Why not a 5 rating? Very few gyms in my 55 years of age (I have visited over 100 gyms) will receive a 5 rating for my personal needs w/ equipment. The manager Brad is fantastic so locals to this facility, join this gym, exercise will change your life.

Source: Google

★ 5

We just joined and we love this place it is super clean and a great Shopping Center and we can go in there 24/7

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★ 1

SO HOT IN HERE everytime

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★ 5

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★ 5

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★ 5

Visited Scottsdale for a bit and was helped by Brad. Fun atmosphere and I loved how I felt like I belonged. Staff remembered me and were informative if I had a y questions about workouts.

Source: Google

★ 5

Great location

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★ 5

Nice new facility in Old Town Scottsdale! Manager was super helpful with questions & setting up the membership was easy! Great new facility! I would recommend this Anytime Fitness location.

Source: Google