★ 1

I attempted to canceled because I moved out of state and was unable to cancel over the phone and they told me to just send an email and after sending countless follow up emails my membership still hasn’t been canceled, trying to cancel here is like trying to pull teeth from a unsedated horse on ketamine. Dont get a membership here if you want to have a good experience when you attempt to cancel

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★ 5

Brenda is fun, patient, encouraging. Love this gym. Awesome instructors.

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★ 5

Brenda is an absolutely amazing instructor! She brings so much energy, motivation, and positivity to every class. She pushes you to give your best while still making everyone feel comfortable and supported, no matter the fitness level. Love her!

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★ 5

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★ 1

I canceled my membership in September. Was charged at club for last months fee (October’s) and was still charged monthly fee+annual fee in November. I called on November 4th and have yet to get my refund. It’s now November 24th. I tried talking to the manager 3 times and each time he’s either “sick” or “unavailable”. Don’t sign up for this club! I never had an issues with planet fitness or any other gym.

Source: Google

★ 1

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★ 5

I come to this gym three or four times a week. I love group classes. One class in particular is Yashida classes on Tuesdays and Wednesdays. I rarely miss them. She always has a smile on her face and is very positive. She’s my favorite instructor. I also take other classes, but that’s when I look forward to.

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★ 2

Gym is always too crowded to be able to
Use equipment comfortably. Paid the astronomical cancelation fee, AND THEY STILL ATTEMPTED TO CHARGE my account. Crooks!

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★ 5

I am not a big gym person any more, but signed up for the classes.
The diverse schedule is perfect. I love taking Yoga with Michie, Frank and Chelsea. Also enjoy other fullbody workouts with Michie and Chelsea. I would def recommend.

Source: Google

★ 5

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★ 5

Crunch fitness is absolutely my favorite place to get in a great workout! I really enjoy the yoga, Pilates, and spinning classes, plus all the other fitness sessions they have available. A special shout-out to Michie, Chelsea, Zoe, and Claudia. Their energy and expertise make every class a highlight of my week.

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★ 5

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★ 5

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★ 5

Great gym! I love spinning classes with Chelsea! 💖

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★ 1

Cancelled my membership via email because I moved 6 months ago, only to get charged an annual fee this month turns out they never cancelled my membership and i’ve been paying for the past 6 months for a gym that I don’t even live nearby anymore, I’ve tried to contact them multiple times but the manager keeps blowing me off and staff says I should come in to cancel and get a refund but I don’t even live in yuma anymore.

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★ 1

They need PROOF in order to cancel the membership.

Why do I need to provide proof of ANYTHING to stop my membership…!?

CANCEL MY MEMBERSHIP!

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★ 5

Abby, who’s in the front desk, is a real one I had a blood stain on my shorts when I entered the gym and she went and searched for me near the pull down machine just to tell me! 10/10 a girls girl

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★ 1

If you want your card charged after you’ve canceled your membership, join this gym! After calling multiple times to request a refund & receiving different responses during each call, a refund was issued…only for my card to be charged again 2 days later! I called & asked to speak to the manager Mike over a week ago…no call back. I had to report the transaction through my bank to get my money back. HORRIBLE CUSTOMER SERVICE & HORRIBLE BILLING!

Source: Google

★ 1

I WOULD NEVER RECOMMEND CRUNCH AGAIN! I was in an accident and requested to cancel my membership due to injuries and would not be able to afford it due to being out of work from said injuries. Was given the run around by multiple staff. Given 2 separate emails that I never received a response from. Management is NEVER available. Went in with no other choice, in horrible pain and unable to walk. Signed cancellation of my membership and have still been charged multiple times. And still unable to get a hold of management or any responses from all emails provided. VERY UNETHICAL, VERY UNPROFESSIONAL! WOULD NEVER RECOMMEND CRUNCH FITNESS YUMA!

Source: Google

★ 4

Member of over 1 year.
Pros.
Lots of equipment, variety in classes. You may not have access during busy times, but that cant be helped and the classes book up quickly, use the app to reserve your spot. Sauna is nice but it breaks and cant be used occasionally (very rarely).
Cons.
Culture. Cleanliness. Management. Feels like things break down often and take a long time to repair. People bleed or sweat all over equipment and don't clean up after themselves.
If you can keep to yourself and dont mind a little bother or wait its a decent gym for the price.

Source: Google

★ 1

Canceled my membership after they took $400 out of my account without authorization. They blamed it on a system glitch. It took 3 weeks to get the money back. Tried to call corporate while waiting for my refund but there is literally no one you can talk to. After they finally issued the refund I went in to cancel and was told I'd be charged $92 (1 month membership and the annual fee, which isn't due until the end of November). I asked to see the agreement and the woman at the front desk printed out the tanning warning. When I handed it back to her saying I didn't need it, she got very rude and suddenly couldn't print the rest of the agreement. I ended up just paying the cost so I can be done with them. It's too bad because the general manager, the training manager, the class instructors, they were all very nice. But I'm not staying with a gym that randomly takes $200 repeatedly out of my account with no authorization.

Source: Google

★ 5

I recommend the Zumba class especially on Wednesdays with Rebecca excellent atmosphere. Recomiendo la clase de Zumba especialmente los miércoles con Rebecca excelente ambiente

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★ 1

I really don’t like doing this so I want to be clear… I like the people who work there very much and I have enjoyed my time there, but given a change in my circumstances, I went in to cancel my membership… choosing to cancel before my annual renewal date takes effect. I was fully expecting to pay the required 30-day final month’s dues. However, Crunch Yuma informed me that they would still be charging my annual renewal fee even though I was ending my membership before the new year began.

I understand policy, but this practice feels unfair and unethical. Charging a renewal fee for a membership that is being cancelled prior to renewal is simply wrong. It gives the impression that customer satisfaction and transparency are not priorities here.

Originally, I was planning on canceling until the summer when I would most likely reinstate my membership , However, now, I’ll be cancelling With no plans to reinstate my membership. Not only that, But sadly, I find myself compelled to report this experience so that others are aware of how Crunch Yuma handles cancellations. Be sure to read the fine print carefully before signing.

Source: Google

★ 2

Worst Crunch I have ever been in. Staff was rude and/or indifferent. Not sure I ever saw one of them leave the front desk. There is a lot of wasted space, could easily put in more equipment. Dishonest about pricing and terms.

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★ 1

Not sure if I upset one of the girls but just wasn't nice when I was confused about something. If you have activeandfitdirect through USAA or use an insurance, DONT go here cause they charge more on top of the monthly fee you pay just to sign up. Which in all my years using it have never seen a gym charge on top of it. Half the machines didn't even have the seats or signs that say out of order and it's been open for months.

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★ 5

Friendly and knowledgeable staff, clean facility with top of the line equipment. The fitness classes are great. Especially the yoga classes.

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★ 1

I signed up for 50% off first payment personal trainer program was of course charged full price. It has been 80 days and I have yet to get my refund. No one in the reception department was ever helpful, would just blow me off or say it is not their department but never offered to point me in the right direction or give me info to who I could speak to. I would not recommend signing contracts as they are not explained, honored or properly charged. If you are a risk taker and sign up for the personal trainer program Andelia is great and has been through all this!

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★ 1

A lot of the most used equipment is missing the pads and is unusable. Ridiculous.

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★ 1

Not worth the time or the money. Does the job but so does every other gym, nothing special. Employees say one thing one day and another the next.

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★ 1

Iliana is rude ! Ask for someone else.

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★ 5

I signed up and also my lady today, through my work. Friendly gym, plenty of equipment to satisfy any workout. Awesome service by the staff, I can’t wait to take my lady so we can get an assessment done to have a starting point for Us. God is Great! 🏋️🔥

Source: Google

★ 1

Their AC is always off, why am I working out in a place that’s super hot? I pay for a place to be cold

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★ 5

Love the environment here at Crunch. There are plenty of classes each day to keep you fit. Lots of equipment and weights to share.

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★ 5

The employees at Crunch Fitness Yuma are always so helpful and welcoming. Michael is doing a fantastic job running the gym. It’s always clean, organized, and a great environment to work out in.

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★ 5

Good place clean

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★ 5

Great service shout out to mike the best

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★ 5

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★ 1

I am very disappointed with my experience at Crunch Fitness. They have messed up my payments multiple times, which has been frustrating enough. On top of that, every single time I bring in my plus-one, I end up stuck at the front desk for 10 minutes while staff try to figure it out. It’s inconvenient, time-consuming, and makes the check-in process way more difficult than it should be. I expected better organization and customer service, but unfortunately, this has been a constant problem.

Source: Google

★ 1

👎🏾

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★ 5

I love this gym! It is the best, it is always clean and the service is amazing. Especially Damian he is super kind, extremely professional, and helpful! He truly hooked me up! Damian deserves to be the CEO of CRUNCH⭐️💪

Source: Google

★ 5

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★ 5

I recommend Crunch Fitness it has plenty of machines and all the equipment I use to workout. Sauna and hydro bed to relax after a workout. I enjoy that they have child care and a movie theater room for when I bring my kids. Thank you Mike and your team for being welcoming when we walk through that front door! 👏

Source: Google

★ 5

I have been coming to this gym for a while now. Crunch fitness is such a great gym- the experience of being a member there has always been so positive - the staff is always friendly and welcoming...

Source: Google

★ 5

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★ 5

Staff is friendly and helpful, bathrooms were clean and overall the gym was clean. Took my daughter in for Kids Crunch, the coordinator in there was amazing and nice! and it was pretty easy to sign my daughter up for KC and the girls in there definitely kept my mind at ease while I worked out.
I have PT with Mario, hes patient and pushes you to feel it 💪🏽. If you need training I would recommend him.

Source: Google

★ 5

I’ve been coming to this gym for a while.
It’s such a great environment.
The staff is always friendly and helpful.

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★ 5

The gym has a lot of great equipment, perfect to get a full workout in. Staff is very friendly and knowledgeable with any questions you may have. I recommend them to anyone looking for a good gym

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★ 5

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★ 5

Excelentes Instalaciones y Precios ‼️
Tomen su👉🏻 semana de Prueba GRATIS 🤩, SCANER Y UNA SECCION DE ENTRENAMIENTO GRATIS 💪🏻💪🏻 RECOMENDADO (COACH ED)

Source: Google

★ 5

That guy Brendan at the front desk is AWESOME, bro definitely deserves a raise, a barbecue platter, and an all inclusive vacation to Vegas. Man knows the ins and outs of CRUNCH for sure. Whoever trained him after hiring should be commended- it was probably that Damian guy. He’s a legend. Keep up the great work Crunch Yuma!! Oh yeah, shout out to Mike for holding it down P.O.P

Source: Google

★ 5

Have been using this gym for some time now and I always have a great experience, the equipment and facility is always clean and the front staff is so helpful when I need assistance! I have brought my daughter into kids crunch a few times and she has always had so much fun and the staff in there was amazing in helping her learn how to be in setting with different age groups, she looks forward into coming to play at the gym all the time!

Source: Google

★ 5

Great gym ! Clean facility !

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★ 5

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★ 5

Staff is very professional and equipment is top notch.

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★ 5

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★ 5

El gymnasio mas co.pleto de todo yuma y sus alrededores. Muchas clases. Mucho equi de pesas y Cardio elipticas camiandoras escaladoras bicicletas. 3 estudios para diferentes clases. Sauna. Masaje. Guarderia. Las chicas de la guarderia les agradezco mucho su amabilidad y su ayuda.

Source: Google

★ 5

"I’ve had a great experience at Crunch Fitness in Yuma. The gym is always clean, well-organized, and equipped with everything I need for a solid workout. The staff is friendly, professional, and always willing to help. I also appreciate the variety of machines, group classes, and the welcoming environment that motivates me to keep coming back. Highly recommended for anyone looking for a supportive fitness community."

Source: Google

★ 5

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★ 5

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★ 5

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★ 1

I cancelled my membership months ago. Its 3 months later and I've been charged every month since then. Called 4 times and they say they'll fix it but never do. Some people who were in the daycare would call me 10 minutes after dropping my 1 year old son off. When I would walk in they wouldn't be paying any attention to him and he would be crying on the side by himself. They wouldn't let me cancel over the phone and I had to pay an additional month because I wasn't coming back into town until a week after the “cancellation period” was. Horrible management. They are only allowed to have two people watching kids in the daycare too, which is crazy when a majority of them are under 3.

Source: Google

★ 5

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★ 1

Horrible management very rude

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★ 1

I am currently deployed overseas and have made multiple requests to cancel my membership. Despite these efforts, I have continued to be charged since May. The General Manager expressly agreed to cancel my membership, and I have email correspondence documenting this commitment. The continued billing constitutes a breach of that agreement. I am formally requesting a full refund for all charges made after my cancellation request back in late May.

Source: Google

★ 5

Out of all the gyms I have signed up at Crunch Fitness is the best yet. 😊 From the moment you walk in you feel welcome, and motivated. The staff is friendly, the gym is always cleaned.

Source: Google

★ 5

Visiting from out of town. I am familiar with Crunch, there is one about 15 miles from my house that my son works at. I came as a visitor and Mr. Brendan Made me feel welcome and appreciated as a visitor. I was given a 3 day pass for $10, other gyms were charging more than that for just one day. If one was closer to me in Salado TX I would join without a doubt. But back to Mr. Brendan…professional, friendly, and helpful. Give that gentleman a raise! As for the gym… it’s a Crunch Fitness. Everything anyone could or would want. Keep up the great work! 💪🏼👍🫡

Source: Google

★ 5

Oh dear. I've been coming here for a few months now. I've made huge improvements. Still have a lot to go. I get along with everyone here. Few months back I had a personal trainer. Great guy. Learned a lot. Hope to work with him again at some point. Despite the reviews, I think Crunch is a great facility. Just one thing I didn't see coming . I think I fell for one of the girl trainers. She's really cute though.

Source: Google

★ 1

Cleanliness is not a top priority. Missing paper towels, empty spray bottles and full trash cans. Don't get me started on the bathrooms. They also like to stick you with a 30 day notice requirement for cancelling membership.

Source: Google

★ 1

The cringe experiences people stated here were not exaggerated. Car sales type tactics, manager stays in the background like the banker from deal or no deal, and they don't clean enough for the crowd they get. What's also sad is seeing the owner replying to these posts like the customers are wrong for sharing their experiences and comparing this gym to others. The people are who make your business. You should use the criticism to better your business instead of trying to argue with the people who are giving their honest opinions about the place. Updated to 1 star because the owner chose to keep blaming his customers in his reply to this post

Source: Google

★ 1

Worst customer service ever with management! I’ve requested to cancel my membership since mid April and they still keep charging me! Filing a corporate complaint and BBB since they don’t take customers seriously!

Source: Google

★ 5

I have never understood the gym obsession and never felt the need to join one, until a beautiful 250lb pig made me realize I was woefully unprepared for the physical demands of sharing a home with her. I walked in the next day simply looking for guidance but what I got instead was a new found appreciation for this community.

I am socially awkward at best and know that I can be a bit much sometimes, but Aiden has been the most patient, knowledgeable trainer. He made me feel like I belonged from day one. He has never made me feel bad (even upon discovering a debilitating fear of the squat rack), has never dismissed my endless questions, and somehow always has a solution. He’s like an encyclopedia and I do love my books. Through him, I learned that weightlifting isn’t just "lifting things"…it’s a language of sorts.

Beyond Aiden, the entire staff has been incredible, kind, welcoming, and endlessly supportive. What started as a reluctant but necessary visit has become the highlight of my day. Like a little family that knows you’re a bit off your rocker but they appreciate you anyway. They all need a raise just for putting up with me everyday.

Source: Google

★ 1

Went to workout and my debit payment was declined and a day late so they didn't let me work out even though I told them it would be paid the next day. I've been coming to crunch since they opened and have never been late with a payment. So to be treated like this is very disappointing!

Source: Google

★ 1

I have been trying to cancel my membership for over a month and i even agreed with being charged another month but my membership is still not cancelled and i am being charged again. This gym is always packed, the restrooms are always dirty, the sauna smells, and the daycare is understaffed. The staff are nice though so that’s why i stayed there as long as i did.

Source: Google

★ 2

The gym has weights and a suana, it is a new gym so no wear or tear on the equipment, however...

Summarization.

Fees and things they do not make you aware about
- $20 downgrade fee, did not disclose during signing
- 60 or 90 day commitment form for all plans, did not disclose when signing
- If you downgrade and had a promotional period they cancel the promotion and make you pay the regular amount

Story:

They do not disclose all the fine print before making people sign for the memberships.
I had originally gone during their promotional one month free, plus only $7 sign up fee, undecided which plan to get, even mentioning to the attendant that I was undecided to which plan as I am unsure of what services I would use or if the times open would even correspond with my work schedule. After getting a quick 5 min tour and was told what each plan has to offer and the yearly fee of $60 would be charged this month, I was told and I quote "you can get our highest plan and always down grade if you find yourself not using the other services". I was not told at the time that there is a
- $20 downgrade fee.
- the promotion would no longer be valid since it would be considered a new account.
So after a month I bit the bullet, paid the $20 plus the month and down graded.

Part 2:
I was given a few options when it came to down grading, there was a $15 a month and I quote "with no commitment, can cancel anytime" or the $10 or something of that amount with a 1 year commitment. Now I had them reassure to me 2 times that I could cancel at any time with no issues with the $15 plan (still pay the $60 annual fee of course) and was reassured that I could.
Fast forward 1 month after getting the new membership my new work schedule did not let me workout at the times they are open. I go to cancel and guess what..
I get told that there is in a fact a 60 or 90 day commitment form during the 7 electronic forms that they make you sign that I was not made aware of, so again
- they charge a cancelation fee

Train your staff to give all the information. Would make great car sales associates though lol.

Source: Google

★ 5

We were lucky that our annual subscription would end just a month after we started our move upon my husband’s job order (July), as I heard some didn’t have as pleasant experiences. During the time I was there the gym the staff was helpful on showing me around, one time one of them went in to sauna to check on me when my husband was worried I might’ve passed out. Clean equipments, the only thing that bugged was the paper towel dispensers

Source: Google

★ 3

Exercise room floor is always dirty! I would like to see more good Zumba instructors ! Sujey is the best! Marcia es excellent! Please give them more classes (Morning and afternoons )!

Source: Google

★ 1

My fave machine has been down for months. I've inquired about it and haven't had any answers besides they are waiting on a part to come in.

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★ 1

Wrote from experience
-Do not ever verbal agree about cancellation, plan changes, downgrades with managers, trainers or front desk they are scummy, stay there until they show you proof and ask them for email comfirmation.
-Pay a lot of attention of what your personal trainer says, there is a personal trainer girl in that facility that will make fun of you and tell jokes about your contract because she has you 'locked' into a personal training contract
-Planet Fitness management took care of me way better than this guys, those are some of the reasons why this guys are rated so bad whit 3.2 stars and planet fitness over Claste dome avenue is rated 4.6 stars.

Source: Google

★ 5

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★ 3

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★ 1

This gym is always filthy. Always way too hot. Management has been very rude and confrontational over their glitchy guest sign in procedure and my use of a card (I was given by staff) to check in after having to set up a new profile every single time I came in as a returning guest. Wrote into management to talk about this manager’s unprofessional behavior and they did not respond at all. They do not care about customer experience nor do they train their staff to be polite when the gym is causing unnecessary delays and issues. A simple “I’m sorry this is an ongoing issue we are trying to fix” rather than a bizarre lecture over a solution their staff provided me is appropriate customer service. Get organized and stop taking it out on your patrons.

Source: Google

★ 1

Called to cancel my membership as I am relocating for work and I was under the impression it was possible and should not have been a problem due to "no contract" only to be informed by the receptionist Marilyn I cannot cancel until an annual fee is paid of 60.00 which I was not aware of or informed of this when signing up less than 2 months ago, it was skipped over, I am disappointed not only in this not being clearly disclosed but also in the lack of customer service at this business " cannot cancel over the phone" and "the manager is not available", previous reviews from former members outline the EXACT SAME ISSUE I have had and the owner leaves condescending replies to they're reviews, let this be a WARNING TO NEW MEMBERS, or if you have had the same experience I encourage you to also file a complaint with the Arizona attorney generals office along with a direct complaint to the Arizona corporation commission. This business also has an F rating with the BBB for not responding to complaints.

Source: Google

★ 1

Terrible experience Avoid Crunch Fitness Yuma!
I enrolled for just $0.29 thinking it was a good deal, but ended up paying over $200. They hit you with a $59.61 annual fee just three months in, and you can’t cancel before three months. They also don’t let you cancel online or over the phone — they want to force you to come in. The staff was rude and made me wait over an hour just to talk to a manager. They finally cancelled my membership over the phone in 10 minutes, proving they could’ve done it all along. I originally joined for the sauna for my teenage nephew who’s a wrestler, only to find out they don’t even let teenagers in without an adult. Save yourself the frustration and go to 4th Ave Gym or 24/7 — at least their staff is nicer and upfront.

Source: Google

★ 1

59.61 hiden fee not bueno

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★ 4

This gym is awesome 😎 👍 I recommend it

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★ 1

Crunch general manager stated he would cancel my membership but needed to pay one more month . So listened well crunch is still active manager ignoring my emails . Nothing has been done , how do I go above Yuma office ? General Manager where is your professionalism . You lied to me . Very unprofessional.

Source: Google

★ 1

This message is written directly for the owner of Crunch Fitness in Yuma. I want to express concern about my recent experience with the general manager. His handling of my membership cancellation showed either a serious misunderstanding or a deliberate misrepresentation of the plain language in the membership agreement. There’s no excuse for a general manager to be unfamiliar with the terms customers are required to sign. Saying “I’m not a lawyer” doesn’t excuse it—it’s unprofessional and undermines trust. He refused to honor my right to cancel within three business days under Arizona law (ARS § 44-1799.1) and claimed I was “confused” instead of reviewing the language objectively.

The situation escalated unnecessarily and felt intentionally intimidating. While I ultimately asserted my legal rights and resolved the matter, it left a negative impression.

Others in the community have shared similar concerns. If ownership is serious about improvement, I’m open to speaking directly. In fact, if you ever need someone who understands customer service and contract compliance better than current management, I’d be happy to submit my résumé.

Source: Google

★ 5

Had a free 7 day pass
So this will be my 3rd day n I like it
That’s is why you must read all the terms before signing.. so you be informed about the fees other then tht I think the gym the way they have it setup it’s great sauna tanning hydro massage chair it’s great nothing but love ladies

Source: Google

★ 5

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★ 3

Good staff, good workout equipment but yall got rid of my favorite trainer so minus 1, AND minus 1 more cuz yall got rid of her for a dumb reason

Source: Google

★ 1

Avoid Crunch Gym if You Value Your Time and Money
I strongly advise against joining Crunch Gym based on my recent frustrating experience. Canceling a membership here is an absolute nightmare, and their customer service is probably the worse service I’ve seen.

When I tried to cancel my membership, I was repeatedly told that their system was down, which seemed like a convenient excuse since it happened multiple times. This delay tactic made the process unnecessarily long and stressful.
My girlfriend also faced issues when she was promised a free month for referring me. Despite assurances that this would be noted in their system, she was still charged for that month. It’s clear that their internal communication and record-keeping are severely lacking. They tell you one thing then they take it back.

To add insult to injury, when I finally managed to start the cancellation process, the manager was so immature making it seem like she paid for a month when in all reality I think was just another lie from them, it made no sense when the one of there employees had told me one thing, that I needed to pay this amount then they told me I needed to pay more, they try and take all your money. The entire ordeal took over an hour, with staff seemingly indifferent to the inconvenience they were causing.

If you value your time and money, steer clear of Crunch Gym. Their disorganized approach and lack of accountability could end up costing you more than just membership fees. Save yourself the hassle and look elsewhere for a gym that respects its members.

Source: Google

★ 1

$100 to cancel the membership is ridiculous. This gym is such a scam, they advertise low prices but you end up paying more. Worst gym ever. I DO NOT RECOMMEND!!

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★ 4

It's Kool wish it was 24/7

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★ 5

Great facility! Very friendly staff, all the equipment you need and it’s all spaced out so you don’t feel like you’re on top of other people while you’re working out. I highly recommend if you’re looking for a new gym!

Source: Google

★ 1

Terrible management, check your bank statements. since joining we have had duplicate charges. we’ve gone in to show them and have done nothing about it. cancelled our membership and still getting charged. literally, stealing money and all they say is we can’t find that account in the system.

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★ 1

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★ 5

Was a member when it opened up quit 4 months ago cause illness but just got membership again I love this gym better than planet fitness and other gyms over priced 😞

Source: Google

★ 1

I've never been to a gym with a single water fountain. People sit on a machine and don't even use it, they're more focused on talking or using their phones. Don't even think about downgrading or canceling because you'll have to pay for that too. There's too many influencers and too many tripods around.

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★ 1

Do Better.

Source: Google

★ 1

I stopped by the gym for a free trial, but the front desk staff's behavior was appalling. A basic question about check-in procedures turned into a nasty interaction with eye rolls, attitude and a slammed key tag by this girl here! Maybe they need to reevaluate their hiring process. Needless to say this poor service WON’T be tolerated not ever coming back here again.

Source: Google

★ 1

Alexandria front desk at crunch was super rude. For no reason sorry she has to be working on her birthday. Crunch please do better, will not be coming back thanks to her.

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★ 2

Tried this gym out even though I am already a member at 4th Ave Gym. The price is cheaper so I thought I would see if I liked it enough to switch. Front desk girls were not the friendliest and seemed annoyed that I jad a free pass.
Bathrooms were filthy, no hook on back of doors for your bag so you have to put it on the floor of the stall. Also there is only mirrors on one side of the room by free weights but not anywhere else around the gym. All of the treadmills and elliptical face the rest of the gym so it was kind of an awkward set up. 4th Ave gym still remains a favorite gym for me...but this is definitely a good starter gym for beginners

Source: Google

★ 1

They say $10/mo but I happily paid $30/mo for the higher tier. Then they add an "admin fee" every year that's double your membership fee. Then when you try to freeze your account - even in an emergency - they won't let you unless you go into the gym. It's an emergency, how am I supposed to go into the gym?

General manager is useless. And the trainers do promise nutrition advice and meal plans when they're unqualified to do so. I saw it mentioned in another review and the same thing happened to me - they did offer meal planning... IF I paid them $1,000 dollars a month. No thank you.

They can't keep trainers, staff, or members long term. I can see why. Very disappointed because I was just going to freeze my family's accounts but now I am going to cancel all together. There are plenty of other affordable gym options.

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★ 1

Awful staff, awful manager, awful gym.

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★ 1

I used to go to crunch every day. I joined when they first opened. I got sick and have been hospitalized and they refuse to freeze my account unless I leave the hospital and come in person to do so. Ridiculous.

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★ 1

Total money grab/scam. There is no reason people should have to pay for the following month if they aren’t using the gym and their membership is cancelled.

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★ 1

Just don't they play games with you, they tell you something is wrong with your membership when you go in ask to cancel you cannot because manager is not there. Something is wrong with your account, check nothing wrong on my end. Ask to cancel your PT that is settled go to cancel your membership you cannot. Today i get a text that my payment didn't go through thought that is odd paying off account should have extra on it I do. Call get the run around, call corporate office conveniently it has planet fitness number, they say they get crunch calls all the time. I speak to an "operational manager" who doesn't know the cooperation number has to look it up. I have no time to go in. I work full time manage 2 businesses, this is a terrible way to run a businesss.Go to planet fitness I had been a member for years worth the drive. Better yet spend your money at a local mom and pop gym maybe more expensive but you cannot beat customer service. Planet fitness of Yuma is the worst run business I have dealt with for years!

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★ 5

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★ 4

I really like this gym. I would only say staff can sometimes be a little spaced out but as long as it's all clean it's all good 💯 😊

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★ 1

The management at this establishment is rather laughable. They appear to be unconcerned about the seriousness of their actions. It would be beneficial to consider relocating your business to a more suitable location. Unfortunately, the equipment and space are in need of a management team that is knowledgeable about the current situation.

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★ 1

Joined last year on opening day, Been going Mon-Friday, The trainers eyeball you every step you take, make you feel so uncomfortable , THE SAUNA SUCKS, never Hot, should have to be in sauna there 15-20 minutes, but because it sucks you have to be in there for at least an hour, always dirty and so are the toilets. !!! Gave a lot of thought before leaving a review, I read the others and it's very sad that they don't honor our 1st Responders !!! Just for this I will cancel my subscription, soon. !!!

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★ 1

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★ 5

You pay a very good price to go to a very accessible gym. Personal trainers are optional, yes they'll give you the tools you need to succeed, so if you've got the extra money, do it. The saunas are awesome. The staff is friendly. And anybody complaining about discounts should really get over it, it's the best gym compared to all of them in yuma, I think, and definitely worth that price.If not more.

Source: Google

★ 5

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★ 1

Watch your statements!! They fraudulently put random/double charges on your account. When you dispute it and ask why, they say they are late fees. Crunch overcharged AND they have my account number for the monthly fee, so how am I late?! The management can’t handle disputes, say they are done with you, and walk away. I did too…right to another gym. They only get the one star for a couple of their staff members who were friendly. UPDATE! Crunch called YPD over to our house with the manager’s threat to have us arrested if we trespass. What a waste of taxpayer resources, but glad he stopped by. He recommended 24/7 get fit.

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★ 4

Good gym just doesn’t have a chest supported T bar row, think they could make lifters happier with more plate loaded equipment.

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★ 5

Me encanta el servicio de Cha , se las recomiendo como entrenadora o para informarte de algo!

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★ 5

Me encantó el servicio,Muy buena atención y Super confiable🥰,Mil veces volvería solo por su buena atención y su comprensión!!🫰🏻

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★ 1

I got a trainer I was told I was only going to pay 6 sessions ! I got over changed 2 sessions since I didn’t cancel them after I was done something they don’t explain to you ! . Cool I went and canceled them in December 20 I was supposed to not get charged anymore after my training sessions and my gym membership were CANCELED ON SATURDAY I check my bank statement and I got charged 110 for my training sessions that I previously canceled I called my bank they told me they charged me 3 more times after December 20 for 110 dollars that’s the amount I would pay for my training sessions plus 30 dlls of my gym membership they were still charging me after I had canceled . CHECK YALL BILL AND CONTRACTS

They brush you off once you dispute they care lol

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★ 5

I love Kids Crunch! The ladies there are so patient with my boys and Cha is a sweetheart. Any questions I have Cha is always ready to help.

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★ 5

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★ 5

I live in upstate New York and and we are fortunate enough to spend part of the year in Yuma, Arizona when I found crunch fitness I was given what felt like red carpet treatment. The manager and staff welcomed with open arms and it is a beautiful facility with a wide range of fitness apparatus that you can benefit from you definitely need to check out crunch fitness and tell him “ Just Jeff” sent you.

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★ 1

Not owned by Crunch. They are a Franchise.

They are not First Responder Friendly. I had a discount they refused to honor.

They use the same "Car Salesman" type gimmick of talking to the Manager in the office and then the sales rep keeps coming back to discuss with the customer.

Spent about an hour there in total ( went in twice the same day) and was hoping to sign up for a membership.

The Manager sat with his back to the office window, He wouldn't look at or interact with potential clients or customers. He ate lunch looking at the Security Camera Screen which gave off a weird vibe.

Staff was nice enough but it's the Management and how they run their business there that made it uncomfortable to buy a membership.

They don't care about you, only your money!

I decided to find better treatment and you should too.

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★ 5

Affordable pricing and staff very nice and professional

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★ 5

Love the gym..so spacious and clean!! Also, the staff is always friendly and helpful ♥️ Thanks Josh for your help.
Thanks Mike for looking after my membership
Questions.. 👏♥️

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★ 5

Cha helped bench 315 pounds on bench press

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★ 4

First day here.

Very roomy and spacious.

Could use another narrow double cable system as there’s only one I saw.

Couldn’t do any hanging leg raises as they are too HIGH up for short people.
Usually I use the assisted chin up machine which has the platform that goes downwards. This one was fixed, couldn’t move it.

Saw 8 racks all new which was very nice.
No one was using them but me.

EDIT:
To management:

PLEASE make a rule that all backpacks should NOT be on the gym floors but in lockers.

Younger ones bring in way too much stuff scattered all over the floors.

A lock is NOT EXPENSIVE

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★ 2

I signed up for a 7-day pass to check out the hype.
The staff here lack professionalism. Overall, it’s just a typical beginner gym with basic equipment geared toward New Year’s resolutioners. If you're an advanced lifter, this isn’t the place for you, there's not much to work with. After just one workout, I realized I wouldn’t be using the full 7-day trial. The local gyms offer much better options.

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★ 5

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★ 5

Wonderful place to work at a lot of equipment with exceptional help. Love the Hydro beds.

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★ 5

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★ 1

very bad customer service , I trying to cancel for more then 2 month . and they let you waiting for ever.

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★ 1

La verdad tome una muy mala experiencia del supervisor y de entrenador y firmas un contrato de tres meses y te sigue cobrando

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★ 5

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★ 5

Great place to mold and grow your new self for a newer you

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★ 3

The first three months this place was great! Employees were cleaning consistently on the floor and restrooms. But now its just average! Rarely see anyone cleaning and I have used stalls on different occasions with stains, splatter and paper on the floor. Having only one chest fly machine and no mirrors on certain areas is also not good. The stalls should also have hooks so you are not forced to leave your bag outside or inside a locker. The only reason I have not cancelled is incase the other gym gets packed with NY resolutions. Manager and staff are great but the honeymoon phase is over!

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★ 5

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★ 1

Would rate this place a 0 if I could. Tried cancelling over a month and a half ago since I had to move back to Phoenix due to a family emergency and employee told me I could send an email and cancellation would be complete. To my surprise I am still currently being charged and now told I have to mail-in a letter or come in person to complete the cancellation. I had a friend who told me that the assistant manager was able to process his cancellation no problem so apparently the polices change with who you talk. Overall terrible customer service with inconsistent policies. STAY AWAY

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★ 5

Love this place ❤️

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★ 1

The front desk guys was very welcoming and friendly he mentioned a person was going to help me with the information about the gym. Once the person showed up she was so unfriendly, she had no idea what customer service was. She got annoyed because I filled a section ment for her to fill out. She never mentioned how the application had a section for her to fill out so I did the application with my best of knowledge. She had a horrible attitude, just sat there asking what is that I wanted to know, she did not explain anything or even offer a tour. She just sat there expecting me to guess what was the gym about. When I asked her about classes and prices she show me a piece of paper and told me to see the prices. She never mentioned the difference between one membership and others and then said if I needed futher information everything was online. She didn't even allow me to take a picture of the sheet to take to school or offer a copy because "prices change". (It was just to get an idea of their services) Well what a way to loose customers!!! That lady needs to be working somewhere else not with customers.
Don't offer tours to your place with people like her because the only thing she did was loose a group of teachers as customers.

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★ 1

Stay away from this place. I’m very saddened to see that many people have been gypped and scammed out of their hard earned money. They purposely make it difficult to cancel and lay you in with false advertisements of $10 a month and then they make it near impossible for you to cancel without their being a penalty or saying you have to pay so many months and blah blah blah. That is the business model they run off of They are not here to provide you a quality service. They are here to lead you into a subscription that they hope you will forget about and continue paying forever. There have been class action lawsuits against this business due to them making it so difficult for you to cancel. It is very apparent from the reviews that this is a common problem already happening here in Yuma and they’ve only been here for a month. I urge and advise everyone to stay away from this place the sooner they leave town the better. And if somebody replies at all, you can come in person and cancel and yada yada yada that’s all part of their game plan and when you do go in person they make it difficult for you to cancel or they just tell you that they straight up can’t because ex person isn’t there come back another time they reach out to youThey do not want you to cancel. They want to get your billing information and then you’ll be on the line forever. I repeat stay away from them. Stay away from here. These are bad people. Instead of crunch fitness you all should change your name to bamboozle fitness

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★ 3

The reason I pick three stars is the hours. On the weekends they close super early where working late doesn't work. Great facility but if there could be a way to enter still would be great. I have seen other gyms do this. They have personal during working hours and gym is open after hours by scanning at the door to unlock. I need this gym because I travel so this is convenient to my other places I go too.

Update: 01/06/25 still a clean place. Still no longer hours on the weekend.

Source: Google

★ 1

Absolutely never get a membership here. The gym itself is fine. HOWEVER, if you ever want to cancel your membership you can’t!! We tried emailing, going in person MULTIPLE TIMES, and have been charged for over a year now. Canceling has stupid rules and fees. If you cancel before a year you have to pay for a years worth, and on TOP of that you need to pay more fees + if you cancel with less than 30 days to your next billing cycle you still have to pay for the next month regardless of you’re going in or not.

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★ 5

Great gym. Clean, good janitorial staff and friendly workers

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★ 1

ONE STAR IS WAY TOO MUCH!! Signed up and used gym ONE TIME! Out of all the TV’s they have, there are only TWO channels on! Tanning beds were down…was told to come back after 9 am! (It was 4 am) THEN when I went into cancel, was told “I wasn’t eligible to cancel yet!” WHAT?!?!? I have to pay TWO more months PLUS an “annual fee” for a membership I’m canceling!!!! A memebership I signed up for LESS THAN I MONTH AGO, and only used once, in the end is going to cost me $130!!!! DO NOT SIGN UP WITH THIS GYM!!!

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★ 1

I would rate this place 0 if I could because it’s such a scam. I had to move out of town so I had to go cancel my membership. I tried canceling before moving out of town but I was told by one of the managers I could cancel through the phone. ( I don’t remember the managers name) I’m not sure why I couldn’t just cancel the day I went to the gym? I didn’t question it though and instead I just said it was fine that I would just call. I did call before the month was up and then they told me I couldn’t cancel because there was no manager in at the moment and that employees can’t cancel the membership. I understood since it’s not employees fault. I ended up paying like 60 something that first month because they charged me the annual fee. I called again before the new month came up and this time I talked to one of the managers. Her name was Sha. She said that there was no way I could cancel my membership over the phone that I had to go in person or go to the nearest gym to cancel. You could understand how frustrated I got since I’ve been paying for this membership and whenever I try to cancel there’s always a problem or there is always a but. Then she said that you have to give them a 30 day notice before canceling your membership WHICH IVE BEEN TRYING TO CANCEL SINCE OCTOBER. she said I would be charged for a new month again no matter what. My problem isn’t paying , my problem is that this could’ve been handled since the first time I tried to cancel IN PERSON. Why tell me I had to wait and do it over the phone to later tell me that I can only cancel in person. The girl I talked to was really not helpful at all and honestly only made me more frustrated because she claimed she was one of the managers yet she couldn’t do anything to help solve the problem ?? Very unprofessional and I wouldn’t recommend this gym to anyone!

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★ 5

With the exception of needing more dance fitness classes (they are working on it). I La La love this new gym! It’s never too crowded and the staff is always friendly. Maria the trainer always smiles and gives compliments and that makes me feel great!

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★ 2

After dealing with Kari who needs some couching on customer service, the manager was able to help clear up our cancel membership. Kari is very rude and should not be upfront at the counter. We canceled our membership due to moving out of area. Still had to pay even tho we never went once.

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★ 5

Cha always has great music playing when I get to the gym. She always has a smile when people come in. She has a happy spirit. Love coming to this place

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★ 5

Cha brighten my days when I walk into gym! She makes me feels welcome! And music is always on point when she is working the front desk

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★ 5

Here at Yuma Crunch I joined and meet Joshua a crunch personal trainer. He welcomed me with open arms gave me a tour of the gym and gave me workout tips on my first day and even worked out with me. I was very happy with my performance and his guidance I came back and signed up for him to be my personal trainer. I highly recommend everyone to come and ask for Joshua to work with you.

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★ 5

I love Crunch Fitness. Their hours are reasonable, and the trainers are amazing.

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★ 1

Doesn't even deserve a 1 star. Started off really good. I signed up before the club opened when the trailer was out front. I signed up for the Peak Results and never used the classes or any of the benefits. I asked for a membership change. The girl at the front said she's not supposed to change it, but she'd do it. I changed my membership to the Base 9.99. I got a charge for $17.53 and I saw some shady feedback online. My co-worker just so happen to get a charge of $170 taken out of her account and was trying to cancel too, so I decided to go in and cancel. I went in myself and spoke with Anthony, the manager. He was extremely easy, nice, and professional. He gave me a final invoice card (17.53), and said I'm good to go. I went back in to pay that balance and the worker I spoke with grabbed the general manager. The general manager said "I'm sorry, but we don't waive annual fees". I said well, I havent been here long enough, I'm canceling before the fees, and Anthony waived everything and gave me a final invoice. I then showed him my final invoice and he just repeated, "I'm sorry, we don't waive the fee". I said "No, I understood what you said, but I have the final invoice here and that's a Management problem, not a me problem". He told me to have a good day and walked back to his office. This is not good practice. They still took the $17.53 out of my bank account and they're not letting me cancel until I pay the $71.

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★ 5

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★ 1

Good facility, but the customer service I received was so bad. I came in today to get current on my account and I felt like if John Peel was doing me a favor. He was so rude and sarcastic, making me doubt if I wanted to keep my membership with them. I did downgrade my membership for the same reason, I do not think it is worth it. I do not recommend him at all. I never waste my time on leaving bad reviews, but he was awful.

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★ 5

THIS GYM WAS CLEAN, THE MANAGEMENT WAS VERY HELPFUL, WILING TO STAY WITH YOU UNTIL YOU SHOWED CONFIDENCE IN THEIR APPARATUS. WHAT I SAW, WAS BETTER THAN PLANET FITNESS.

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★ 5

I am so happy this gym is here! Plenty of classes, clean and great staff!

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★ 1

This place double charged me for 2months for a membership I did not use even though I cancelled in person,they said they do not do refund and would just credit the fee I paid,but the next day I came back the staff said I was not allowed to enter because I owe them the 32 monthly and 88 dollars with the annual. Would not recommend this place at all

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★ 1

It’s ridiculous that you have to be in person to cancel your membership. I had to move due to an emergency, and when I called to cancel, they told me I had to provide a reason. If I can’t be at the location to cancel my membership, this place deserves 00000 stars.

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★ 5

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★ 5

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★ 1

* BE WARE * why was I charged $30 something a month to $84 , when at sign up you said no additional fees, NO one seems to be available in the phones and of course corporate tel. # is not monitored, asks you to go to their website and the website is useless, I'm cancelling this membership ASAP

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★ 3

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★ 4

Beautiful facility and affordable. Great equipment. Bring your own water, bring a lot. For a facility of its size to only have ONE water fountain that works extremely slowly is a travesty. The only gym I've ever seen that makes it inconvenient for its members to drink water. Then they have the audacity to sell bottles of water. They need more water dispensers. You will waste your workout time in line at a water dispenser that comes out at a trickle.

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★ 3

My trainer is excellent, but I wish there were more than one restroom location. It's not pleasant to have to walk all the way across the gym to use it.

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★ 5

Everyone is nice, the gym's very clean & enjoy the classes they offer..

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★ 5

I like the gym, Chad helped me when I was benching 300 pounds she came and saved me

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★ 1

They take ur money and lock u in a contract without telling you or nothing in writing nothing ur screwed and then dont wanna help you at all so desperate to get ur money

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★ 3

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★ 5

Nothing but 5 stars!! Writing this review per my 6yo daughter's request! Kids Crunch allows me to workout while someone keeps an eye on my child in the same building which makes my workouts very convenient!
My daughter and I want to give a shoutout to Teacher Makinley (as my 6yo calls her🥰) she looks forward to going every week to see her and she provides such a fun and supportive environment, keep up the good work Crunch!!|

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★ 5

Best overall value, multi-use big facility, and great customer service. And I've been an avid fitness enthusiast and athlete all my life; to include being a US Marine for 21+ years and youth sports coach for 10+ years. Highly recommend!!!

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★ 5

Shoutout to Christian who was super helpful with fixing my membership, no one helped me for the past three days I came but luckily he went out of his way, GIVE THIS MAN A RAISE!!!

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★ 5

I paid a visit Crunch Fitness this past Wednesday and I truly felt welcomed. I bought their Day Pass since I haven’t worked out in a gym other than planet fitness therefore I was a little nervous but Chad at the front desk made me feel right at home. Chad has a radiant smile ready to greet everyone.
I asked Chad for help with locating the amenities the gym has to offer and JR mention he’d be happy to give me a tour. The tour was full of laughter and I felt at ease noticing how much space the gym has. Through out the tour I got to meet Mike, the manager, he was mopping the gym floors and making sure all the gym equipment was organized.
If you’re nervous when it comes to working out- I really recommend Crunch Fitness. They really help you get to your goals.

Source: Google

★ 5

The best fitness facility in Yuma Mike the GM is great! Thank you for bringing this to Yuma!

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★ 5

Their day care is phenomenal, they have plenty of staff so that I as a parent feel comfortable leaving my child knowing they are not spread too thin to be able to pay attention to my baby….i go to the gym during the busiest hours and I couldn’t imagine having less then what they do, I left other gyms because I felt like the ratio of children to adult was off so I’m really glad that this is an option for me

Further more the staff that is there is very attentive, the do a great job and comforting and redirecting the kids that have a hard time letting their parents go, they are very personable and remember me and my child so as a parent that is also very comforting.

All in all a great experience if they didn’t offer this service I probably wouldn’t have a membership here

Source: Google

★ 1

Liked the gym for the most part, but I don’t appreciate shady business which is exactly what I received from them. We had to go out of town for a month and asked them to put a hold on a membership and training payments. They agreed and I even have it in writing. Guess what they didn’t do? That’s right, they did not put a hold on anything. We were charged $220 + membership fees. We called and complained twice about the charges and management refused to do anything even though I have it in writing that our membership and training payments were to be on hold. Definitely moving back to our old gym. I don’t appreciate being lied to. And I don’t appreciate them not owning up to their mistakes. I regret making the switch to crunch.

Edit: I ended up filing a complaint with the BBB.

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★ 1

Gym is nice but DO NOT EXPECT an easy way to cancel your membership. Did the online form but location did not recognize it l, called and was told could not cancel over the phone and if I did not come in person I would be charged late fees. Stated it would take 2 mins in location to cancel which was correct after the 20 minutes they took to try and change my mind.

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★ 5

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★ 5

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★ 1

Went for a tour of the facility today and they wanted phone number email and so on just to take check the place sorry if you want this much info from me to check out your facility I'll stick with our local gym

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★ 5

Best gym in Yuma, the customer care and cleanliness of this gym are unmatched.

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★ 5

Can be busy at times but there’s always open machines for everyone to use and a wide variety.

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★ 5

I was afraid to join the gym being a new mother, I wasn't sure how I felt about Kid's Crunch. I decided I needed to do something for myself, since being at home with a newborn was becoming mentally hard. I desperately joined, and I didn't know how much Crunch would help me so much not only physically but mentally as well. I love the Kids Crunch (daycare). They are very welcoming, my baby loves coming in and seeing the Kids Crunch staff. When I'm having a hectic morning they are very supportive and always go above and beyond to help me. They have honestly become like a part of my supportive system, they help me get the mental break I need for myself.

Everyone has been so upbeat, and friendly. The staff at the lobby are very welcoming, always with a smile. Everyone time I walk in i'm greeted, and before leaving i'm also acknowledged.

I did the personal training session and my personal trainer was CJ. He is incredible and is very knowledgable. He honestly has made my experience far much better. He helped motivate me to continue being there as well. He listened to me, and made me feel validated. As I continue working out he still greets me by my name. When I get embarrased to work out by myself I think about the advice he gave me, and it helps me get through. Thank you CJ!

The gym is big I feel safe and not judge while working out, there are always machines available. I like that there are so many of the same equipment that everyone gets an opportunity to use the equipment.

I love that the owner (manager) whatever his title is I like that he is present, managing all of the things. I often see him walking around making sure things are running smoothly, and is opened to hearing suggestions.

Overall, if you are thinking about giving Crunch Fitness a try, you should. I know that it has helped this new mama who was entering Postpartum Depression so much more than she could ever thank them for.

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★ 4

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★ 5

They came to show us how to gym right! So many machines and room that it doesn't feel like there is alot of people. The front desk is welcoming and itching to help people. The coaches were either busy or working on schedules and work outs.

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★ 1

They only have one chest fly machine. What a joke. No mirrors near tricep pull down machines.

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★ 5

Getting back at it, this gym & trainers ROCK!

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★ 1

I went tonight for the 4th time to work out at this GYM. I got the most expensive membership in order ton take a guess with me. When I purchased it, I was told by the sales person that my guest could use the same amenities as me as part as my membership.

Everything was working out as agreed, except that tonight a sales member by the name of VALERIA denied my guest the access to the massage beds. She stated that ""only members could use those beds and that guest were not "welcome" to use them"". Maybe except for their first visit" we explained to her that we were told (by our sales person) when we (my son and I) became members that with the most expensive membership a guest was always welcome to used all the same amenities at the GYM same as the member, but she was apprehensive to even listen as if she was making her own rules....

VALERIA had a very bad, not customer service oriented attitude, she was very demanding, rude, and almost treated my guest as if he was a criminal trespassing into the GYM.

Needles to say....employees like VALERIA ruins members workout day and attitude towards this GYM. VALERIA should be working in a detention center as a corrections officer not in a GYM where people go to decompress.

Source: Google

★ 4

Gym is very clean and organized. Staff for the most part was very friendly and helpful. Would have given 5 stars except some things that were promised when I signed up at the trailer have left me feeling like I didn’t need to sign up for the package I signed up for. Got the one where I could bring my teenage son. Was told he would be able to do everything. Later shown he just has gym access. Then was promised a free session with a trainer. Last week I showed up 10 minutes early. 30 min into my appointment he was still with someone else and I walked out. He called apologized and scheduled for today. Went in and was told he was scheduled with someone else at the time he told me. So yeah pretty much given up on the whole personal trainer side of the gym. My fiancé said she loved her personal training session though. So that is only my personal experience. Might just have to drop to the basic package like she has.

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★ 5

So far so good, as it's my first time going to a gym, I'm loving it! Only thing I wish it was 24/7 like through the whole week especially and on the weekends. I work a 12 hour shift on the weekends, but would like to got after work. It's so spacious even tho the parking lot is packed. I took my husband as a guest and he ended up loving it too and got his own membership, we love going together.

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★ 5

Equipment: 10/10
Customer Service: 10/10
Cleanliness: 10/10
Atmosphere: 10/10
Day Care: 10/10

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★ 1

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★ 5

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★ 5

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★ 5

Staff are very upbeat, friendly and helpful. I love the layout. Made it easy to transition from one machine to the next.

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★ 5

Just did my first workout and although the parking lot was packed,inside was very spacious and I had no problem working out on all the machines. What I really like is there are many sanitizers and towels throughout the gym. Also as u work out u can add all the exercises you do and it keeps track of them. Looking forward to my next workout.

Source: Google

★ 5

My session with my trainer Deiza at the Yuma location was awesome she was helpful with information on how to use equipment properly she was kind friendly and good sense of humor

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★ 5

Really nice, the staff was really nice and supportive I would recommend that you come here

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★ 5

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★ 5

I’m so excited for the big opening!!!! I can’t wait. Thanks to bring health to Yuma. Exercise always will be the best option for all.

Source: Google