★ 5

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★ 2

Does corporate not care about this location? My husband and I have been ti several LA Fitness around the Valley - this one isn’t even close to meeting the quality of the others. The equipment is old and something is always out of service- from the lockers to the sauna to the pool. This location needs some serious attention.

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★ 5

I have been working out here for a couple years and the staff is amazing! They are always welcoming, helpful and kind. Ashley rocks! They have all the equipment I need for my intense workouts.

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★ 5

Grand

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★ 5

w placr

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★ 5

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★ 5

My experience at the gym has been hit or miss. Not enough equipment, angry people, terrible hours, etc. This LA Fitness and staff, specifically Winston, changed all that. Winston is one of the most positive people I have ever met. His personality is infectious and he always makes sure you’re taken care of. Equipment is clean, people are approachable and the hours are perfect for my schedule. I enjoy going to the gym again.

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★ 5

great gym ashley is very nice

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★ 5

Very fun

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★ 5

I LOVE LA FITNESS

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★ 5

I love the staff especially Ashley big props to here for always helping me out.

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★ 5

I've been a member at LA Fitness for a while now, and it’s consistently been a great experience. The facility is clean, spacious, and well-equipped with everything from free weights to machines, cardio equipment, and even a pool and basketball court.
The staff is always friendly and helpful, and I’ve never had an issue finding equipment, even during peak hours. I also appreciate the group fitness classes—they're a great way to stay motivated and mix things up.
Whether you're new to working out or a regular, LA Fitness offers a great environment to reach your fitness goals. Highly recommend!

Source: Google

★ 5

This gym environment is amazing!!!!

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★ 1

Old and dirty machines, a lack of management present every time I visited. The locker room was filthy; everything seemed old at this location. The front desk guy rolled his eyes when I raised these complaints. No thanks, I will visit another LA Fitness

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★ 5

In all honesty to whoever reads this review will take a lot from it. Any and all bad reviews I’ve read through involve that the gym equipment is dirty, or that the old cleaning lady(who is no longer there) has had issues with members. The gym equipment is regularly cleaned, and compared to what I’ve seen In multiple different gyms across Arizona, this one’s on the higher end. The reason I’ve been coming to this location for so long primarily is because the staff are always kind and helpful towards there members. Any issues that members have had is based off their own personal dislike towards this location. Every gym will have an issue every once in a while but this location feels like a home, somewhere where all are welcomed, recognized, and helped to become a better person. If you ask for my personal opinion I can’t find any place more suitable for a good workout, and for a good time.

Source: Google

★ 5

67 mango, place was fire tbh and manager on top, would def try again lots of MANGOS at the fruit bar section. Me and my boys ran about 67 laps in the gym then played about 67 rounds of basketball. 6/7 stars

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★ 1

I’ve been to plenty of gyms, but this LA Fitness really takes the cake for how poorly it’s run. The equipment is old, half of it is either broken or “under maintenance,”, the staff barely acknowledge you, and management seems completely checked out.

What’s worse, it’s obvious they’re trying to bury legitimate complaints. You can scroll through the reviews and see a sudden wave of “5-star” posts from accounts with no history or any real details—clearly trying to cover up how bad this gym actually is. It’s disappointing, because instead of fixing the issues, they’re just trying to hide them.

If you’re looking for a well-maintained gym with honest reviews, look elsewhere. This one’s all smoke and mirrors.

Source: Google

★ 5

The place is extremely clean and Ashley is such a sweetheart. All the staff there are extremely helpful and kind to all the people coming in even after a long rush!

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★ 5

I really don’t get the bad reviews — my experience here has been nothing but great. The gym is always clean, the machines work perfectly, and there’s always someone around to help if I need anything. The staff is friendly and welcoming every time I walk in. I’ve never had any of the problems other people mention, so I honestly think those reviews don’t reflect what this LA Fitness is actually like. I always look forward to coming here — it’s a great place to work out and stay motivated

Source: Google

★ 5

I honestly don’t understand how anyone could leave a negative review about this LA Fitness — my experience has been nothing but amazing. The facility is always clean, the equipment is in great condition, and the staff is super friendly and helpful every time I come in. I’ve never once encountered any of the issues I see in other reviews. The gym has everything I need, from plenty of machines to a great variety of classes, and it’s always a welcoming environment. If you’re looking for a place to stay consistent with your fitness goals, this is absolutely the place to be. Highly recommend!

Source: Google

★ 5

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★ 5

LA FITNESS on AZ Ave IS GREAT.

Friendly staff!!!! Great location. Always clean.

Not overly crowded. Send your friends over!

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★ 5

Great customer service and clean facilities. Everything you need from cardio machines to free weights!

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★ 1

Too hot and humid in there, old, dated, cardio machines need to be updated. Be careful of parking lot because many accidents occur there. I was almost hit 2 weeks ago because a person was backing out near Trader Joes and almost hit me .Thank God a lady yelled out to me " WATCH OUT ". I'm considering checking out other gyms.

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★ 5

Staff members are great!

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★ 5

Great gym and atmosphere and good people

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★ 5

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★ 5

Love this gym! Everyone there including members is just absolutely wonderful and so helpful. The staff has such a huge influence on why I choose to go here everyday. Cute little smoothie shop inside for after my workouts. Plenty of equipment and space to get a great workout in!

LA Fitness on Arizona Ave, you’ve outdone yourself and set a perfect example of how every LA Fitness should be

Source: Google

★ 5

Made this gym my new primary location recently and I've never been happier. Even during peak hours it's never too busy. It's definitely the best bang for the buck with the pool and sauna. Wish there was another one closer to Coolidge because they would make a k!lling out there.
I quit a smaller gym there because while it was nice when it opened up, it isn't being kept up and it's too crowded in the evenings. Wish I had joined here sooner! 🥰

Source: Google

★ 5

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★ 5

Honestly one of the cleanest gyms I’ve ever been to. The equipment is always wiped down, floors are spotless, and even the bathrooms are spotless . I’ve never had to worry about finding a dirty machine or clutter lying around. The night crew is super friendly too, and you can tell they actually care about keeping the place nice. Makes working out here a lot more enjoyable!!

Source: Google

★ 5

I recently visited LA Fitness and was thoroughly impressed with the cleanliness of the facility. It's clear that maintaining a clean environment is a high priority. What stood out most was the exceptional work of the janitorial staff. They were constantly present, diligently cleaning equipment and ensuring all areas were spotless. Their hard work truly enhanced my workout experience. It's refreshing to see such dedication to cleanliness, and it definitely makes LA Fitness a gym I look forward to returning.

Source: Google

★ 5

Going to LA everyday I look forward to working out in the clean environment and positive staff. They always greet me with a smile and make me feel welcome

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★ 5

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★ 1

Cockroaches in the mens shower room. yep, that sums up the cleanliness of the mens locker room.

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★ 5

I just moved here to Arizona from Florida and still getting settled in. I’ve been coming to this location on a guest pass and Kharyem has been a great the best ever. Welcoming, positive mindset, good attitude. Give that man a raise or get him on the sales floor. He made this a 5/5 experience.

Source: Google

★ 5

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★ 5

Love this gym been going forever

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★ 5

Great people. Amazing customer service.

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★ 5

Easy to get in even though I was from out of town! Lots of equipment available!

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★ 5

I love this place best ever fosho

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★ 5

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★ 5

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★ 5

best place to hoop

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★ 5

I think this is a great gym. A great deal of high quality equipment and free weights. Since is so large, never find it too crowded. Nice members and staff. Have been to several gyms in the area. This is my favorite.

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★ 5

I'm grateful

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★ 5

great service

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★ 5

Awesome front desk staff!

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★ 5

Shout out to the front desk crew. Clutch group of folks

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★ 5

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★ 5

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★ 5

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★ 5

Always have a good time working Ashley is amazing. Team says I am bye.

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★ 5

Nicely maintained gym and not crowded like EOS Fitness. Front desk are also friendly and actually greet you.

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★ 5

Chill vibes to lock in and get a nice workout. 🏋️‍♀️

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★ 5

Service is great and gym is lit

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★ 5

Great service!

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★ 5

Best court

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Excellent facilities

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★ 5

Ashley was amazing at the front desk with help!

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★ 5

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★ 5

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★ 5

This LA fitness is definitely better than most of its other locations. Alexis at the welcome desk was welcoming and knowledgeable regarding the layout of the facility. Looking forward to coming back to this location soon.

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★ 5

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★ 5

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★ 5

I love this location. My new Home away from home after the closure of the Ahwatukee location

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★ 5

Facility is amazing great experience overall

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★ 5

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★ 5

Excellent space and vibes for constructed workout.

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★ 1

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★ 5

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★ 5

I have a wonderful experience here in LA fitness all the time. This is a great place to come work out.

Source: Google

★ 5

I had a great workout 🏋️‍♂️

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★ 5

i had a great time working out and playing basketball

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★ 5

the courts here were great.

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★ 5

Amazing gym and service!!

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★ 5

Great gym!!!!

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★ 5

Good gym

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★ 5

Kharyen the front desk was big help and It was first time in

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★ 5

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★ 5

Had a very good experience

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★ 5

Kharyem was very helpful, love this la fitness!!

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★ 5

Kathy is one reason I continue coming to this gym. She is old school when it comes to customer service and care. She keeps this place clean and is always on time. I hope that management appreciates who is working for them.

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★ 5

Kathy and the morning team are fantastic

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★ 5

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★ 5

Great people and very clean facility.
Kathy cleans this gym like a champ and she is passionate about it. I appreciate her so much. ❤️ Thank you Kathy

Source: Google

★ 5

Amazing gym. Friendly front desk staff! Love it!

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★ 5

I commend the LA staff for fast tracking on having the pool heater fixed quickly. I've been told it will be back up to normal warm temps tomorrow. Our instructor Holly kept us moving so we could stay warm.

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★ 5

good place to work out

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★ 3

The pool and spa are constantly in need of repairs

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★ 5

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★ 5

I simply cannot say enough great things about Ashley, who works at this location. Talk about great customer service!! She goes above and beyond every time - thanks Ashley!

Source: Google

★ 5

I could not be happier with this gym. It's huge, there's a ton of equipment, so you don't have to wait for things, and the staff is exceptional. The manager, Ashley, takes a lot of pride in doing her job well and it shows. The gym is always clean and issues are addressed quickly when things are out of order, etc. Everyone seems to know one another. It feels like a community.

Source: Google

★ 5

I love this gym! The manager, Ashley, genuinely cares about the facility being clean and operating correctly and treats the members with kindness and respect. All of the staff is friendly and Kathy, in custodial, is a work horse who puts so much effort into ensuring the facility always looks its best. I love going here not only to work out, but to be a part of a great community and culture.

Source: Google

★ 5

Great

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★ 5

Great Service and Phacility

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★ 5

Really good location, clean, amazing staff, well maintained. Love it 5 stars

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★ 5

Best la fitness ever
1

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★ 5

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★ 5

Fantastic gym with everything you need for a great workout. The vibe is energetic, the machines are modern, and the trainers are always supportive. Clean facilities and plenty of space—definitely a 5-star spot!

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★ 5

Nice location 👌 New management.
P's and Q's

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★ 5

Gen was great

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★ 5

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★ 4

Busy but otherwise good

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★ 5

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★ 5

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★ 5

Basketball gym is great

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★ 5

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★ 5

Love LA Fitness!!! Welcoming staff and upstairs cardio area is fully equipped. Great workout!!

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★ 5

They let me ball up with my coworkers, thankful for the front desk associates

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★ 5

This gym is excellent! The facilities are very clean, free weights and other movable equipment are always organized and in place. Great friendly staff, especially Kareem in the mornings. Five stars all around.

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★ 5

Cool gym

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★ 5

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★ 5

I notice the men’s locker room and bathroom are clean. This makes this gym a good place to visit.

Source: Google

★ 5

This gym is great, I've noticed compared to other locations this one is super clean. The women's locker room, and the equipment is clean, wiped down and ready for use. I've spoken to a few of the janitors there, and not only are they friendly, but very through in their job.

Source: Google

★ 5

Ashley was so helpful! I came from other gyms and wasn’t expecting to have such a positive experience here. Facility is so clean, great machines and I love the staff. Thank you LA Fitness and thank you Ashley you are AWESOME!

Source: Google

★ 5

I cannot say enough good things about the culture and care at this facility. Ashley is a gem (she’s the OM) and Kathy in custodial are a dream team. They genuinely care and go above and beyond to not only meet but exceed people’s expectations. The entire staff is kind, professional, and welcoming and make this location feel like home. So hard to find these days! Bravo!

Source: Google

★ 5

Great gym! Staff is very friendly and the facility is always clean!

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★ 5

Very clean, great cleaning staff, lovely front desk attendants, awesome juice bar

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★ 5

The staff at LA Fitness are always friendly and helpful, making every visit a great experience. The equipment is top-notch, well-maintained, and perfect for any workout routine. Highly recommend!

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★ 5

Awesome service!!!!

Thank you Kharyem

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★ 5

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★ 5

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★ 5

Front desk service was great and had friendly and patient employees, great machines and overall friendly community would recommend

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★ 5

Alexis is so kind and always makes me feel welcomed when I come in!

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★ 5

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★ 5

Clean and welcoming gym! Great place to come to every day!!

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★ 5

Front door was greeted promptly!
Nice gym to get a good workout in!

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★ 5

Great gym!

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★ 5

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★ 5

The Guy at the front desk was super cool his name starts with a K.

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★ 5

I was welcomed when I walked in the door

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★ 5

thanks to LA Fitness chandler. front desk was amazing

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★ 5

awesome gym

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★ 5

Great facility & staff!

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★ 5

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★ 5

Had a great workout

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★ 5

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★ 5

Amazing gym … clean- staff is amazing and always fun to work with ….. one of the best locations they have for sure !!!! I recommend you guys to come and become a member !!!!!

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★ 5

Kharyem is always super nice and welcoming everyday when I see him at the desk! I always talk to him about hooping and he always asks how I’m doing. Give this guy a raise!!!

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★ 5

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★ 5

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★ 5

This La Fitness is has amazing customer service and the employees are really kind and helpful the facility is clean and the people here are really cheerful. Someone that really stands out to me is a worker named Kareem he is very kind but what some teenagers have to say is that he is chill with his crisp line up.

Source: Google

★ 5

Great place

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★ 5

Excellent gym, great staff, I used the basketball courts, excellent

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★ 5

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★ 5

Great facility. Clean and well equipped. I’ll be back

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★ 5

Front desk was very helpful.

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★ 5

One of the cleanest nicest gyms in chandler

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★ 5

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★ 5

Cuz

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★ 5

The gym is really clean

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★ 5

Had a great experience, the staff was very friendly. Definitely recommend!

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★ 5

Kharyem, what an experience this young man made for us at the gym! He’s so attentive and so nice that it’s one of the main reasons why I come to this location!

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★ 5

Great gym and friendly staff! Good place to get a pump.

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★ 5

From the service to the music!!! Everything was bangin!

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★ 5

good gym

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★ 5

Excellent gym!!!

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★ 5

Great gym!

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★ 5

the gym is great!!

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★ 5

Went in for a 3 day pass, very helpful

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★ 4

great place

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★ 5

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★ 5

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★ 5

i love the place

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★ 5

This gym is nice

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★ 5

very clean and spacious

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★ 5

Front desk is awesome

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★ 5

Workout was fantastic best gym

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★ 5

love this facility! very welcoming staff and they’re always on top of things

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★ 5

Highly recommend this location! Great staff! Friendly and clean!

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★ 5

Good place to workout !!! It’s clean .

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★ 5

First person whom you meet doesn’t disappoint, Kareem welcomes you with a friendly smile, but as well the facilities are clean both in the aesthetics and hygienically, but its an awesome place, 10/10 would recommend

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★ 5

Amazinggggggggg! Kharyem was great!

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★ 5

Great facility and staff members

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★ 5

Luigi was great and made are experience great the location is clean and met all my gym needs

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★ 5

Luigi was amazing up front and had a great experience

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★ 5

Great customer service

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★ 5

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★ 5

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★ 3

One of the things I love to do is use the sauna. The sauna on Higley and the 202 location have been closed since 2020 The excuse I hear is that a part have been recalled and they are still waiting for the part It’s been 5 years The space is not being utilized for no other purpose Also The women’s sauna on Dobson and Warner in Chandler definitely could use some renovations

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★ 5

Gyms are gyms, employees make the difference. Luigi was helpful with my questions and had excellent customer service.

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★ 5

A great, clean gym with excellent equipment and kind staff! Def recommend!

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★ 1

Their hot tub has been out of order for over 2 weeks!! that is unacceptable!!!

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★ 5

Can you please arrange Instructor Mary to give more Yoga classes? She is really an excellent pro

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★ 5

Request Mary teach more yoga classes in Chandler location,

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★ 5

Very clean, everything works, staff is chill. Gym is great!

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★ 5

Great gym!

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★ 5

The equipments are all awesome and is really clean place. I love to work out in this place

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★ 5

Great location. Always good experience.

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★ 5

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★ 5

Really nice place would recommend

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★ 5

luigi helped me out great gym

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★ 5

great gym, great amenities. friendly staff. and a location that can’t be beat!

Source: Google