★ 5

I bounce between 3 LA Fitness gyms & this location is probably my favorite. I work out in the AM & it's not crowded. Open floorplan, wide variety of machines, clean, & large pool & spa. Location only has a dry sauna (this location would be the best if they also had wet sauna).

I was bummed to see that this location is closing as of 9.30.20 at 2pm 😔😟🤬

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★ 5

Great

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★ 5

Hardly anyone there

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★ 4

Super clean, not too busy

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★ 1

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★ 1

Went to get information for a membership the young lady was nice but the other gentlemen didn't really care what we will think about this place . One reason why before signing up for a membership I will ask for a tour...to get to know the place and how well they will care for your goals. 👎👎👎👎👎👎👎👎👎👎👎

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★ 5

Me encanta este gimnasio he asistido a varios pero este particularmente es mi favorito por su limpieza, la persona encargada es excelente y muy atenta gracias María por estar atenta a las necesidades de los usuarios.

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★ 5

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★ 5

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★ 5

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★ 1

This location is terrible. This is my first experience with an LA fitness that's a big let down. It has the most horrible scent hard to explain but I had to leave made me feel sick.

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★ 4

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★ 2

The pool is too cold in the winter. The sales reps set an appt for your first fitness eval without checking to see what time is good for you. Your annual fee is charged to your account two months into your contract without any warning.

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★ 5

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★ 1

The manager Ali is super rude! I'm the customer and she should treat me with respect, not yelling at me as she did!! I don't care if she had a bad day or not! It is her job to be polite with customers! And it isn't my fault what is happening to her! And also there was another receptionist that was rude too! Wth! If they hate their job why they don't move to another one ??? They supposed to be NiCE! This LA fitness has been one of the worst customer service I've ever experience! They don't even know how to solve a problem ! My husband and I supposed to have a guest privilege and now they're telling me that only him have it? They said I have to pay more for it, when we both pay the same! This is ridiculous!!!

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★ 5

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★ 5

This is very nice compared to the one closer to me. The pool was heated properly too not hot not cold a good temperature to be comfortable getting in without getting too hot to excercise. Staff was also very friendly

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★ 5

Great instructors, great classes, clean facility

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★ 5

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★ 4

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★ 1

The gym was fine but what an absolute nightmare it was to get out of my membership, despite moving to a new state that does not have LA Fitness. They kept charging me even though I had let them know I had cancelled. Apparently I did something wrong, so okay no refund. Sent in their slip to cancel, and got a confirmation email that it was canceled, only to find out 7 months later that my "last billing day" was 1 year after my confirmed cancellation day. (This is counter to what I was told when I spoke to someone on the phone about cancelling. Apparently I'm just being lied to.) .They had been billing a card I do not monitor as well as I should. I haven't lived in Arizona for about 2 years now. They seem to purposely make membership cancellation as inconvenient and ridiculous as possible. They will never get my business again and I will actively encourage others to avoid them at all costs as well. It should not be this difficult to stop doing business with a company.

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★ 3

It seems pretty cold unlike the one i normally go to

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★ 4

7th st and greenway is huge! Lots of cardio and weight equip.

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★ 3

Facility was clean and the staff was polite, but the overall selection of equipment is few, there were times when I needed to wait for a machine or I had others waiting on me to finish my set.

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★ 3

I went as a guest. I was visiting Arizona and needed to get my workout in. I currently go to Lifetime. There were a few things I miss. Not an atmosphere I am sure I would join if I moved gym's. Of course we all are different and look for specific things.

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★ 1

Cannot get spa chems consistently at safe level...

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★ 4

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★ 5

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★ 4

Lots of choices, price is good, only negative is allow getting the wifi fixed, been over a week with nothing, makes riding the bike pretty boring

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★ 5

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★ 2

Been to many LA Fitness gyms around the valley, this one is nice but is past due some remodeling. In the basketball court, the old bathrooms and equipment.

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★ 4

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★ 5

If you're looking to up your fitness game, go see Damion R at LA Fitness, Union Hills. He is well educated and extremely knowledgeable. You'll be achieving whatever goals you have in mind, in ways you never thought of, with his help and guidance. Outstanding customer service, he really goes above and beyond for his clients.

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★ 3

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★ 1

The vending Machine stole 4 dollars from me and I asked the staff and they told me to call the number on the vending machine, which was closed on Sunday the day the day of the incident and when it’s not closed sounds like a complete “better luck next time”. I’m not to mad at the gym but i think they could’ve gotten me the water I bought. I guess that’s what I get for buying water from a vending machine, at a place where someone would just tell you “there’s absolutely nothing I can do” without even giving a thought about the problem or asking any of the other staff.

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★ 5

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★ 5

Great equipment, location and my husband and I are getting the training we need for our senior years.

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★ 5

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★ 1

The daycare staff is amazing however the rest is sub standard and a waste. They pressure and lock you into a contract if you should want a trainer to assist you. Minimal of 6 months which they really don't disclose and the rates are flexible based on your negotiation skills - they charge a maintenance/admin to sign you up for this ball and chain commitment/contract and trust me...it's pricey. They also ganged up on my daughter when decided to cancel her training sessions and used extremely bad tactics to make her feel guilty. I will never use this place again or recommend to them anyone. Very poorly runned business with a bunch of meat heads that make you feel like you need them more they need you. Horrible, actually.

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★ 4

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★ 5

Awesome Gym

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★ 5

Newly remodeled, looks great, bright and clean.

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★ 5

Love this gym!!! It is the one I go to when I am not forced to go to 75th and Thomas. Open later and weights are in there proper place. Would love it to be 24hr but that’s too much to ask for when you pay more than 10 dollars a month. 🤔

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★ 5

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★ 5

Best (and only) gym I've ever gone to. Nothing but positive things to say about this place

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★ 1

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★ 3

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★ 5

I wanted to take the time and make sure that an employee there gets what she deserves. I went in as a guest and I noticed that there was a lady walking the area where I was. Everyone seemed to know her, she seemed very pleasant. At first I though she was there to exercise, but soon enough I realized she was an employee, in charge of maintenance. She went above and beyond making sure that the equipment people where using was clean and sanitized. She conducted herself with a smile on her face. She was asked to clean a machine, not in a very good way, her response was, "yes Sr., I apologize let me take care of it right away. Please allow me to make it better for you, this is my job and want to make sure that you are as happy as I am to be here". That spoke greatly of her! I hope management notices and at least would let her know that she is appreciated there. I asked her for her name; she said it was Maria Garcia.
Thank you Maria! Because of you I will become a member!

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★ 5

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★ 4

Remodeled, has more than other la fitnesses

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★ 5

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★ 1

What's that smell

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★ 5

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★ 5

It's a clean and well organized Fitness Center. Only drawback is watching cable news when there's so many sports channels to be watched. Other than that it's a great spot

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★ 5

I love this gym. It's been where I keep coming back and working out at for 8 years now, and it's always felt like home. They fix broken equipment quickly, repair torn pads rapidly and clean the place up to tip top every day. It's a great gym with a great staff, headphones in or not, they say hello and goodbye to us as we walk last. (we're in headphones, not them) and I'll definitely keep coming back for moar.

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★ 5

This gym is crowded during peak hours but it's always clean. Thank you Maria for keeping it neat and clean for all the gym clients!!!

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★ 5

Great atmosphere lots of cardio machines. Good place for a workout

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★ 3

Nice variety of equipment and mostly friendly staff. However, FEW of the staff lack initiative to do their tasks and customer service skills.

During busy hours, you would expect the frequency of their walk thrus to increase to ensure the restrooms and amenities are properly stocked...but during slow hours, it's unacceptable for paper towels, soap and sanitizers to be empty.

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★ 4

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★ 5

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★ 4

Gym is small compared to other la fitness buildings & the weight machines are a bit more limited, but staff is helpful and facilities are fairly clean.

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★ 5

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★ 3

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★ 5

Not over crowded in the mornings, good mix of free weights, pool, hot tub, sauna, but no steam room. Individual showers.

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★ 5

Nice, new, clean gym.

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★ 5

Dual level. Plenty of cardio equipment, many free weights and machines, a nice basketball court and a pool.

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★ 5

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★ 1

Trainers here must work on commission. I had a trainer come up to me and tell me doing cardio 7 days a week is bad for you. This guy is a genius...not. This is the caliber of losers they have working here. Leave me alone. If I have a question I will ask....Google

Turn up the volume when they approach you and ignore them. They have nothing worthwhile to offer anyway.

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★ 5

My husband and I only go to this particular LA fitness and we love it. The machines are good and the swimming pool is great. Just what we need.

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★ 5

Love this gym. They have everything you need. Great classes! Love using the sauna after a work out!

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★ 5

can't get enough

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★ 4

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★ 5

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★ 2

Most the staff are fine people. Clean gym mostly. That being said they recently hired a personal trainer named "V" and he's the worst. Super pushy and aggressive sales are what made me leave the last LA fitness location he worked at, especially after calling me 4 times in 1 week and said I don't take my fitness serious enough or else I wouldn't be fat. Well, now he's at this location and I'll be leaving LA for good.

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★ 5

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★ 5

Great remodel.

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★ 4

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★ 5

Great place to work out in all natural lighting. I love the glass surrounding the pool. L. A. Fitness is great value for your money.

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★ 5

Love it

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★ 5

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★ 5

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★ 5

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★ 3

Good place to workout

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★ 4

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★ 5

Great place with swimming pool and spa. I love it there.

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★ 5

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★ 5

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★ 4

Typical LA fitness. It gets a little crowded with old people during the busy times so equipment is limited sometimes

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★ 5

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★ 1

Staff was friendly. Swimming pool was clean.
The rest was dirty.
The machines where so dirty! They looked like they had not been cleaned in years. Sweat drips from I don’t know who or how many people on all the cardio equipment I used. (I did use their one foaming cleaning hand pump upstairs, that I pumped around 15-30 times to get the paper towel some what wet enough to do anything before I touched any cardio equipment. And when I wiped the handle on the elliptical the paper towel actually turned black!) The free weight area smells like a high school locker room and again everything was very dirty. I used many machines, but when i got to the leg press it was disgusting! The floor had chunks of hair, dust and rocks. I went to set my water bottle on the ground next to the press and the floor “moved” because it was so dirty.

I guess I’ve gotten spoiled using clean equipment at Planet Fitness where I have been for several years. Planet Fitness has cleaning stations thoughtout the gym so people can wipe off equipment.

I only tried LA Fitness for their pool. Which was nice. But, I will be staying at Planet Fitness.

So if you want to swim this is a good place to go. But if you want to work out in a clean environment, I do not recommend this place!

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★ 4

I really like this gym. Close to my house, lots of group classes to chose from. I would only give them a 3 stars but they get an extra star for having Peney H as one of their instructors. Penney is THE BEST instructor for Body works.

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

Cleaner than most.

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★ 2

Poor wifi signal. Restrooms were dirty and smelly. Girl at the front desk was not welcoming.

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★ 2

Not very friendly

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★ 5

Always nice

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★ 5

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★ 4

Husband likes gym. Bjt says everyone just walks around looker room. Naked. No personal space.

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★ 5

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★ 5

Gym & lockers appeared smaller in size compared to the other LA fitness in the metro area.

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★ 5

Great price and accessible on the way to work. I changed jobs and now live in Scottsdale. I found one over here on 32nd, just have to find the time.

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★ 5

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★ 3

This place is always crowded with a lot of people. The pool area smells like a Chlorine bottle. Everytime I try to play some basketball the Basketball court is full of people. It's not worth it paying that much for such place

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★ 4

Great classes to motivate you.

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★ 4

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★ 1

My wife tried to change and cancel a service through here only to be told that the "Training Manager" had to process the request; even though the front desk reception was able to cancel it and our 1 year contract was up. We got a confirmation email stating our services had been cancelled and then reinstated.

We've also were told that the "Training Manager" would get into contact with us to cancel our membership, which they did not. We tried repeatedly calling them to cancel which we told they were unavailable.

So to put this into perspective:

We've tried to in person cancel and through phone and have had success with neither.

My only option now is to file complaints with every social media outlet

Contact my bank to put stop payments and issue charge-backs to their merchant account.

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★ 5

This is a very popular gym in Peoria. They have A LOT of equipment to use, as well as the kids club, basketball court, swimming pool, hot tub, saunas, and various workout classes. Personally, I prefer to go in the morning when it is not as busy. However, the kids club hours could be better. They take a break between noon and 4pm. The gym is usually busy in the evening and machines and equipment can be hard to use because there are so many people there. I think they could benefit with having more people who have kids if they didn't have the 4 hour break at the kids club in the middle of the day.

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★ 2

The “manager” Bianca is very unprofessional. She has an attitude with her staff and the members. Not to mention, when we walked into the club she didn’t greet us because she was too busy yelling in Spanish to another employee (it was clear they were not talking about work related stuff.) Made me uncomfortable. Gave this club two stars instead of one because the front desk girl who works in the morning is always very friendly to us when we come in, even knows us by name. My wife and I have been coming to this club for YEARS and it seems like ever since Bianca got here, it’s gone downhill. I’m disappointed.

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★ 5

Clean, Nice

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★ 4

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★ 5

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★ 1

UPDATE: This place has gone from two starts to one. Mark the "GM" is a liar and so full of it. He gave us a card at sign up and said " anything with my name on it is good for a two week free pass, not just one week." 30 minutes and a ONE WEEK guess pass later, the only reason why we are still at this gym is because it is close to work and the exact halfway point between our two houses.

My friend and I started at this gym about a week ago. Get ready for HIGH PRESSURE SALES! If they even think you are a gym newbie they will tell your free hour trainer session is required and for "your own safety" to make sure you don't get hurt on the equipment but that's a flat out lie. He didn't show us any of the equipment or make sure we understood the machines or how to navigate. It was just an hour, which they scheduled without our permission, sent a "confirmation text" after the fact. When that time doesn't work out, they make you feel like you are messing up their whole life. How inconvenient for them! Then once your done, they sit you down and waste tons of your time pressuring you into buying PT sessions. Which, by the way, is basically paying another membership because you have to pay another $99 to start then pay a monthly fee for the trainer. We finally had to stand up and walk out because they would not take no for an answer. Our first three days in the gym, we spent about an hour and a half working out and three more being sold other packages. I know how to work out, I know my muscles, about posture, and how to use most of the equipment, but the trainer kept asking questions and telling me "so you don't know what your doing." I was so infuriated with them by day three, we almost cancelled. They still don't have my info right (simple thing like my NAME) on my account and it took them three tries to sign us up correctly and of course it took more $$ than they said it would. We finally worked out today without having a run in with a trainer and we were able to see how much we like the layout of the gym and their variety of machines. It's a great place to workout and I don't feel like everyone is throwing others dirty or judging looks so I'm comfortable getting sweaty! Hopefully with time, this place will get more stars since it's getting my hard earned $$s. I can't wait to try Yoga tomorrow. (Yay! Classes are included!)

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★ 3

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★ 5

Nice two level la fitness. Has cardio machines upstairs and wieht lifting downstairs. Well kept and friendly staff

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★ 5

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★ 2

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★ 2

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★ 5

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★ 1

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★ 4

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★ 3

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★ 4

I always like working out here, there seems to be a overly high amount of super fit people working out which I was a little intimidated by at first. Now it just gives me more motivation to be one of them. Only negative...I can't stand that they allow woman at times to clean the men's locker rooms while club is open with men constantly in there!. I feel that's awkward for any decent man in there and I feel sorry for lady that she has to be in there!

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★ 5

Most often packed, but always enough options to get the job done. Wish the pool had no claases on Sat though.

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★ 5

My favorite gym. This is where I get my energy!!! clean and great customer service.

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★ 4

It's an LA fitness like any other....

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★ 5

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★ 4

Good location. This location needs to wash their wash more often.

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★ 5

Awesome environment to workout and enjoy.

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★ 4

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★ 5

Great gym with full basketball court and swimming pool!

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★ 5

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★ 5

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★ 5

State of art equipment. Large weight room. You can get the job done there. Great atmosphere and my membership allows me and my partner full access to any LA fitness nationwide.

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★ 3

Equipment is dated.

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★ 4

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★ 4

Great equipment, clean facility, but the music on the PA sucks

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★ 4

Everything you need and nothing you don't. Great staff, large variety of equipment, pool, indoor basketball gym, large cardio facility etc.

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★ 4

Decent gym. Actually, its pretty good. They have every machine I want, a pool, a basketball court, several classes....for a cheap monthly fee, you do get a lot.

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★ 4

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★ 5

Great staff, great environment!

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★ 2

Gym size, equipment , and staff is good for the most part. Has a basketball ball court and swimming pool with sauna access. Been going here for 5 years and the constant urine smell and no soap in the dispensers is going to make me switch. Not 1 time have I gone to the locker room/bathroom and it doesn't smell like urine, pathetic. Doesn't take a scientist to use some bleach or a enzymatic digester to rid the smell. Everytime after my workout it's a constant reminder on why I should switch. Here I come mountain side fitness.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great gym

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★ 3

No wi-fi.

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★ 3

It was good service and environment, then went down, now getting better

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★ 5

Nice facility

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★ 5

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★ 3

Most newer LA Fitness locations are nice, the older ones (Most of them were bought out from 24 hour fitness) are run down and old. The equipment at those locations should be replaced immediately.

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★ 5

I've been with trainer, Justin Ratkovich for a year and he's awesome! He really listens to you, cares about you and is very open to your issues and will work around them to tailor a perfect routine!

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★ 5

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★ 3

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★ 4

Great gym, clean amenities. But NO WIFI

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★ 5

Great water aerobics

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★ 1

There is no wifi!

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★ 2

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★ 4

Clean friendly place with everything you need to get a great workout!

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★ 5

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★ 5

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★ 3

Good atmosphere but the prices are super high and there's no free WiFi which will run your cell bill up listening to music while you workout. There are better options in the area.

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★ 4

GD place to work out in just wish the floor of the guys locker room was more moped and clean more

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★ 3

I can get on the machines I want without waiting. No towels. Friendly staffers, particularly at the beverage counter.

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★ 4

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★ 5

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★ 5

This is a really nice facility!

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★ 4

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★ 5

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★ 4

Great customer service. Clean facility. The free personal training session is awesome but the only downfall is that you're rushed into a contract without room for thought. Otherwise, the front desk is polite and always welcoming.

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★ 3

This location is better kept than the 55th avenue location, but the free weight are is far smaller. If you go during peak hours, it's too crowded.

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★ 4

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★ 5

Great gym!

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★ 5

The personal trainers there are awesome! I️ had such a great work out! I️ was super shy and nervous coming in. But they made me feel super welcomed. The trainer that trained me, his name was Nate! He’s super buff and awesome looking... can’t miss him! He was so professional and I️ can’t help that he was easy on the eyes! He trained me harder than I️ ever trained but I️ could still keep up. I️ felt so awesome after and he wasn’t pushy. Would recoomemd to anyone new or experienced to try it!

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★ 5

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★ 3

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★ 5

I love this gym! I’m usually here when classes aren’t being taught, so I get to use the big room to stretch out and do warm up exercises before hitting the weights. I use the pool a lot too which is kept neat and clean. They even have a sweet hot tub and sauna in both of the bathrooms which are wonderful for detoxing.

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★ 5

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★ 5

It has so much and plenty of room.

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★ 5

Great staff, great equipment,

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★ 5

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★ 3

Been coming here for a couple months. I don’t really have trouble finding a machine. I just have a problem with the sauna always seems to be under maintenance it’s a real bummer when I just want to heat my body but to find it not working oh nd at night everyone seems to own the jacuZzi.

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★ 5

Nate is awesome!! Knows his guests very well!

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★ 1

Good morning,
Excellent…. I heard on your “automatic radio” this morning at the L.A Fitness @ 18295 N. 83rd Ave., Glendale, Arizona that you were requesting reviews for your Facebook media page.
Being quite honest and with candor, I have never been to a more dirty and ghetto gym in my life. Oh yes, we have been complaining for well over a year.
For example, the mirrors, in front of the equipment… if cleaned at least once a week we are lucky. Usually it is right at about once every two weeks.
The floor in the locker room… the same talcum powder and the same penny has been sitting on the floor for right at a week. (the young janitor was moping this morning thankfully).
The equipment… the crossover machine has had one cable clamp to hold the handles broken for over two weeks now. The knobs for the crossover machine to adjust the handle height… that has been broken for well over four months now. Some of the equipment is missing parts for safety and proper utilization. (Perhaps it is time I reread my contract such that I get injured, due to your documented negligence, I can sue the hell out of L.A. Fitness)
The toilets… lucky if you have toilet paper. But that’s okay, because your feet stick to the floor so you can’t leave anyway.
And, so as not to be too picky… the music in the mornings is blaring. Oh yes, we have complained about this for months. It is a shame that no matter how loud one turns up there iPod or MP3 player… it is overshadowed by the music that comes blaring from L.A Fitness speakers.
We, as a group of people that have worked out at L.A. Fitness have noticed the morning crowd deteriorating. Yes, they have left to go to another, and to a cleaner L.A. Fitness gym or have jumped over to Mountainside Fitness.
Now the compliment… the girls at the front desk to care and are very sympathetic, but we know that all is beyond their control. We have called and left messages with the current Manager, Monica. Obviously she does not care enough to return a call or to make any type of improvement.

I have come to the conclusion that you do indeed sell memberships. However, after that membership is sold, you discourage attendance at the L.A. Fitness at 18295 N. 83rd Ave., Glendale, Arizona, by maintaining a dirty environment and broken and dangerous equipment.

Now I offer a quick fix… get a manager in that location that cares about the gym, its employee’s and its customers…. Your manager “Monica” is more destructive that an asset. Listen to your people….

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★ 2

The LA Fitness at Arrowhead is your typical commercial gym. They have tons of cardio equipment and a little bit of everything else. I joined primarily for strength training, so that is what this review will focus on.

They have two of each strength training machine.
* 3 parallel benches
* 1 incline bench
* 1 decline bench
* 2 squat racks
* 1 power rack
* 6-8 dumbbell benches

The earliest I can get into the gym on weekdays is about 5:00 PM, and there is almost always a wait for the squat and power racks. When we signed up, our tour landed on a (rare) day that nobody was using any of them, and the sales rep took advantage of that to lie to us. He told me nobody ever uses them. So, scummy salesmen? Yep, they've got that.

Part of the problem with the racks is the lack of space. The machines and stations are packed so close together that there is almost nowhere to safely deadlift, row, or overhead press apart from the racks.

Lately, there have been more smelly people at this gym. I am not talking about people who came in clean and smell a bit because they are working hard. I am talking about people who smell like they have neither showered nor wiped their butt in two or three weeks. The stench travels far and spreads wide.

Commercial gyms are inconvenient in general, but LA Fitness plays an active role in making it worse for everyone. Many years ago, I had a commercial gym I was very happy with. LA Fitness acquired it and shut it down, and forcing its members to find new gyms to crowd.

I do regret signing up with this gym, but I am not sure I could find anything better.

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★ 4

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★ 4

Has sauna but it doesn't have steam

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★ 1

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★ 4

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★ 4

Fantastic location with open space in a giant pool to jump in once in awhile. With lots of equipment upstairs and downstairs plus basketball court happy atmosphere to work out but then need to replace the carpet around the facilities kind of old.

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★ 5

Nice clean place to work out.

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★ 5

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★ 4

Staff friendly and gym clean and bright.

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★ 5

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