★ 5

Melanie was very helpful and very welcoming. She’s the reason I want to join.

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★ 1

Creep male gym customer inappropriately behaving with other males

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★ 5

Fantastic club, great management!!

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★ 5

The staff were all very helpful, knowledgeable and kind. Especially Kyle definitely recommended!

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★ 5

Gym was great. Facilities were immaculate. Kyle had awesome customer service and got us what we needed. Would definitely recommend coming in.

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★ 5

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★ 5

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★ 5

The girl in the front desk is always extremely friendly and the gym is always very clean

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★ 1

Creepy behavior by another guest - staring at strangers while speaking with a lisp

Another incident on a different trip

Now a 3rd incident

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★ 5

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★ 5

Patrick helped us out with our membership! This place was awesome. 10/10 recommend!

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★ 5

Patrick took excellent care of us helping with our membership. Felt welcome instantly!

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★ 5

Patrick was friendly and professional. He made me want to join LA Fitness after years of working out in private gyms.

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★ 5

Patrick was amazing and very helpful , hire more people like Patrick immediately

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★ 5

Patrick really helped out. Was great!

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★ 5

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★ 1

Lori was no nice when I asked for help, I called twice and the second one she hung up the sad. Very disappointed. That make me want to cancel my subscription.

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★ 5

Absolutely love this gym. It’s spotless and staff are friendly. It also has everything you could want and need for your workout including a Pilates studio, spin, heavy lifting space, smoothie bar and pool. Ramon was super helpful getting my husband and I set up. Would highly recommend!

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★ 5

Patrick was the best! He helped with all the questions I had. Amazing customer service.

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★ 2

The gym does keep up with it's maintenance schedule which is great to see. However there is one unfortunate encounter where there's one petite lady around 3pm-5pm (weekends) that is always in the cycling room with an extremely toxic smell. Every time she is in the room this person is always turning off the fan and spraying some sort of strong chemical toxic smell that makes it difficult to breathe. My friend and I (who have asthma) have asked her politely to leave the fan on but is extremely rude to communicate with.
A lot of the gym regulars have commented about it and try to stay away from the room/fountain in the back. I'm hoping the gym takes its cleanliness and rules up to par so that the community in the gym is able to use the machines as well. In the meantime I am currently shopping for other gyms after 8+ years with this location. I hope management is able to do something.

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★ 3

Older equipment but well maintained.

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★ 1

Sauna full of MOLD

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★ 5

Just wanted to go on here and say that Patrick and Kyle attended me very well. Great customer service and really cool people. 100% recomend

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★ 5

To the staff: So many people criticized this gym in their reviews. In countries where there is/was a war a gym is an absolute luxury, as is food.
Thank you for giving me financial aid and thank you for running this gym. You make such a positive impact in my life!

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★ 5

I came in, and I got the best costumer service from Patrick, he is an amazing dude, god bless

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★ 2

This review is strictly for the Pilates Reformer class. I took advantage of the one free reformer class. There were only two attendees in class that day, so it was essentially a semi-private. I have 20+ years Pilates experience and the other gal had 2 weeks experience. The instructor gave me minimal attention/instruction because I’m advanced, but I’m not advanced on that reformer brand. I don’t like mixed level Pilates classes without a very good teacher who is good at cues and will correct your form.

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★ 5

This is one of the best LA Fitness locations I’ve visited. Clean, kind, and great music too!

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★ 1

An absolute disgrace!
And quite interesting that LA Fitness "owner" responds only to positive reviews and completely ignores critical ones = yup, that's what I am talking about. They DO NOT CARE!!!!!
I live in central/uptown Phoenix and have been an LA Fitness member since the 2077 E. Camelback Road location was built and opened. That is the location I visit most often and over the years I have seen it deteriorate! Sauna, pool and spa are closed for weeks at a time, when they are open, they are beyond filthy: sediment at the bottom of both the pool and jacuzzi, murky water in the pool, dirty changing rooms, unidentified bugs crawling on the sauna floor (which was always brought to the attention of the front desk staff) ... an absolute nightmare to the point that patrons had to call Maricopa County Health Department several times for violations.
Now for weeks that location has both the pool and the jacuzzi closed with no date of reopening. So, I go to the 710 W. Camelback location only to find the jacuzzi indefinitely closed by the order of the Maricopa Health Department as a health risk. Sauna barely heats up, and the pool is beyond freezing! Now I am an experienced swimmer and a cooler pool is preferable to the overheated one, but this one is fit for a polar bear swim!
I heard from another patron who came to the 710 West Camelback location yesterday that another location that is within relatively reasonable driving distance from my place and is closest to hers, also has had their jacuzzi and pool closed and the sauna hasn't been working for weeks, too.
This is absolutely inexcusable! I live in an HOA condo complex and when we have a serious issue like this (and we had several in the past two years), the management company gets things repaired within days, even when there is a need for parts replacement. And your LA Fitness location managers can't do it for weeks and sometimes even months!
Additionally, one can never get hold of the location managers, staff is curt, short, and some downright rude when interacting with patrons who dare ask questions.
The only years that the 2077 E. Camelback operated as it should, were when Chad (I don't remember the last name) was the general manager at that location. He was efficient and friendly with patrons, he got things done, and he made sure the place was always clean and working properly. Since he was promoted to the regional manager, things went downhill and stayed downhill.
Over the years, I tried calling the corporate office many times about issues at the Camelback location and never got anywhere: never got to speak with anyone and calls went to voicemail and were never returned. This is a blatant, complete, utter disregard and disrespect of patrons who pay your dividends and bonuses!
It is HIGH TIME that corporate leadership take interest in these locations and make things right.
However, I am not holding my breath that anything will be done - after all, all past attempts to get operations improved and facilities brought up to functional condition in central Phoenix were ignored. But, maybe, perhaps, per chance we might see some action from leadership that will make it possible for LA Fitness patrons to have the repairs done efficiently and quickly so they can enjoy the membership benefits they are paying for, rather than having to look for alternate fitness places.
I am also not holding my breath that anyone will respond this time, as nobody responded to a myriad of complaints over the years! The ball is in your court ...

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★ 5

Lauren has been very helpful and kind to me . I’m greeted with a smile each day that helps me to have a good workout. Lauren also helped me my sign in on my new iPhone. Thank you.

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★ 2

Aww man I was so excited to make this my new gym home for the next month. I travel for work so use clubs all over, was very disappointed to meet the front desk reception because the attitude was trash. Didn’t speak to me when I approached, barely replied when I took the initiative to greet her. Then as I am trying to scan in she says “is that a guest pass?” Why assume that? I did however have a friend that wanted to join me for a workout that day and just negative and awkward experience. “No you don’t have guest privileges” then walks away and tells the sales person. Even though I was told I did when I initially signed up. Apparently I just have VIP guest and they have to live in AZ to come along to my surprise. There’s just a way to handle people when they step into your house of business and I didn’t feel welcomed or taken care of at all. Hate this is the most convenient one to me bc it’s just going to be weird going forward. Please just take the day off if you can’t show up with a positive and helpful attitude bc it shows and makes a difference in client experience. I’ll be touching base with the gym I signed up with to speak about the type of membership I did get. I come to the gym to have peace and a pleasant experience as I self care and I’d think the staff would get that. The only person that gets that there is the smoothie/cafe attendant he’s awesome! Everytime!

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★ 1

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★ 3

I enjoy working out here… not a fan of the new manager though. Pretty rude and short with me, didn’t really answer any of my questions/ concerns when I was trying to speak with him… extremely off putting.

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★ 1

Rude front desk worker ,when I asked to speak to the manager and let him know how rude Mark was the manager said yes I know his rude thats why he only works on weekends. No urgency to help us or fix the situation. No male should think its ok to disrespect a female and talk to me like he did and all I did was ask a question regarding guests.He was very aggressive and rude, definitely no customer service skills.We left feeling disappointed, disrespected and helpless.

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★ 5

Jimmy was great trainer 👌 definitely helped me start my journey

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★ 5

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★ 1

Really scummy, aggressive, and extremely scripted sales tactics from the personal trainers. At least know how to read a person and tailor the pitch. They just don't know how to take no for an answer and if they can't close a sale, they will call over another trainer to gang up on you and try to pressure you. Tommy was particularly persistent and even went as far as making the matter personal. His exact words were, " don't you think your girlfriend would like you more if you were in better shape?" SO unprofessional, but I'm honestly almost more offended by the generic regurgitated lines I heard from both trainers mouths today. Literally word for word the same script. Ya'll wouldn't have to rely on trying to bully people if you actually put any effort into being a good salesperson. Canceling my membership immediately. Just a really sad approach when dealing with people trying to make a huge lifestyle change.

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★ 5

excellent facility, has plenty of options for equipment and a super convenient location too

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★ 5

I’ve been a member here for a while and normally enjoy the gym and staff. However, this is now the third time the location has shut down because of power loss. While I understand things happen, repeated closures make it very difficult to rely on this gym for consistent training. If these issues aren’t addressed, I may have to cancel my membership and look elsewhere. 😕

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★ 1

Called to ask a question about the club
Very rude person that answered the phone
It was August 28th at nighttime
He should be working in a factory and not dealing with people

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★ 2

I am extremely disappointed with this gym. If it weren’t for the great staff, this would be a one star review. I believe I saw Marc, who I assume is the manager picking up tissues from the bathroom floor, and that made me realize the local staff aren’t the problem.

The equipment is outdated, and I’ve seen gas station bathrooms in better condition than the ones here. It’s frustrating to hear my friends paying $10 a month at Planet Fitness or EOS having a better experience than I do paying $50 a month, and by no means do I consider this an expensive gym I assumed because of the location it would be decent. I understand how gyms operate and how they make money, but I never thought I would see a gym so overcrowded that it should stop selling memberships.

It’s full of kids hanging out. Is there not an age minimum? I actually stood in line to use a machine, there were literally three people waiting ahead of me. I’ve never seen a free bench. People run supersets even when the gym is packed. Is there not a policy against this?

The equipment selection is poor, worse than gyms a fraction of the size and a fifth of the price. I plan on finishing my month here and then finding a private gym.

This review is directed at upper management. If you’re the regional manager reading this, invest in your business and give both your staff and clients the environment they need to succeed.

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★ 5

Train here 5-6 days a week, never any issues! 🇺🇸 The staff are personable and will support you in your goals.

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★ 1

Terrible location. Wasn’t even sure where I was allowed to park. Drove by and left

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★ 5

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★ 5

Meek and Lauren provided excellent customer service and were very hospitable. Made me feel very welcome on my first visit.

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★ 5

Very clean gym and great place to work out. Great customer service as well. Would highly recommend!

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★ 1

If you value your safety and belongings, stay far away from LA Fitness (2077 E Camelback Rd). My locker – along with several others – was broken into, and wallets were stolen. We all filed police reports.

After speaking with the gym manager and the corporate office, their stance was simply: “We’re not responsible for what gets stolen in the locker room.” No sympathy, no solutions, just a canned disclaimer.

What’s worse, local investigators informed me this location has been targeted by thieves many times before. This is not an isolated incident – it’s a pattern. Yet management refuses to take basic preventative measures. Many other gym chains have security cameras at entrances or visible deterrents to help prevent theft. Not here. They choose to do nothing, even knowing members are being repeatedly victimized.

Their negligence causes unnecessary hardship for paying customers. Instead of protecting their members, LA Fitness hides behind fine print and corporate indifference.

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★ 1

Rude very rude incompotent people at the counter. Extremely horrible experience I asked a question got answered with a what do you want? What the hell is that kind of a way to answer

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★ 5

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★ 5

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★ 5

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★ 5

Emily was so amazing she helped me out answered all my questions

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★ 5

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★ 5

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★ 5

good hooping runs

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★ 5

Tuff court

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★ 5

great gym, amazing staff, wonderful gym

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★ 5

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★ 5

Great service and staff. Loved this gym!

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★ 5

Amazing facility, amazing staff, incredible equipment.

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★ 5

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★ 5

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★ 5

Patrick and Azteca were amazing to talk to

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★ 5

front desk was amazing!!

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★ 5

Good service

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★ 5

Emily was so helpful and great up front and great to get me setup in their system!

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★ 5

LA FITNESS Is great . The Personal Training is amazing and the manager for it was very helpful finding me a program I could afford . . I will recommend this to my friends

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★ 5

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★ 5

Awesome place and respectful people

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★ 4

This is a decent L.A. Fitness. Mostly solid, a few things would be nice.
👍 Lots of equipment, some getting worn but it's well maintained. 👍 Friendly front desk staff and good members.
👍 Clean.
👍 All in one floor, I like the locations like this, makes it easier for me to move around when I'm doing circuits. '
👍 Good functional training area with sleds, ropes, tires, kettlebells, barbells, etc.
👍 Good mix of free weight and machine options.
❓Cardio in good condition but does not have the individual entertainment (just shared TVs which require you have an FM receiver). I rarely use them (listen to music) but they are nice to have for some.

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★ 4

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★ 1

I was extremely disappointed with the pushy sales tactics from some of the staff. I came in for a workout, and one of the trainers walked me through a few exercises—something I appreciated—until he brought me to his desk and began pressuring me to purchase personal training.
I explained multiple times that I would need to speak with my parents and could get back to him next week. I also mentioned that the way he was pitching it felt a little pushy, and instead of acknowledging my discomfort, he immediately dismissed the comment and denied that he was being aggressive, which only made the situation more uncomfortable.
On top of that, he made condescending remarks about me being a teenager who needed support from my parents—as if it wasn’t ironic for someone clearly eager to secure a sale to criticize someone else for needing support. He even asked me to call my parents from the gym so he could close the sale, despite me clearly saying I couldn’t make a decision that day.
Maybe consider avoiding aggressive sales tactics, especially with paying members who are just trying to enjoy their workouts.

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★ 5

I have been utilizing the personal training services at this location and am very impressed and satisfied with my sessions. All the staff I have dealt with at this location are pleasant, professional , and knowledgeable.

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★ 5

Jesse the GM is the best . Best gym in area.

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★ 1

Can't cancel

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★ 5

Initially did the 5 day pass and came back bc I loved it! I’ve tried other gyms such as mountainside and EOS, but LA fitness is what stood out to me. They have clean functional machines, moderately busy at times and the staff is so kind. They also have an incredible smoothie bar. Also love that they have a kids club for working mothers like myself. The manager Jesse was amazing and helped me signed up for membership. Happy to start my fitness journey here :)

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★ 5

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★ 2

Pros
- Great location
- Covered parking

Cons
- The AC and airflow cannot keep up so it’s super hot and humid inside
- The cleaning has been behind for a while now so there’s a lot of build up and grime on all of the equipment
- The locker rooms and sauna are filthy
- Only 3 squat racks

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★ 3

Standard boutique-y gym not really geared for calisthenics… I challenge anyone to find a way to do an underhand L sit pull up without improvising on equipment not really meant for that.

Why are these gyms so terrified of a straight, plain, horizontal metal bar to do pull ups? All of the pull up bars are bent or curved and covered with rubber that gets greasy and rotates independently of the bar. A straight, plain, horizontal, metal bar can be easily cleaned and allows for different pull up positions. All these fancy machines… yikes.

There are some straight horizontal bars above the squat racks, but again, I think you’re improvising with that.

I know it’s likely no one reading this will get what I’m saying, but it was worth a try.

Also, the dry sauna was pretty humid and needs a revamp (in the men’s locker room).

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★ 5

Clean

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★ 5

Fantastic Gym, I travel The country for living and it doesn’t get better than this. Clean well equipped and plenty of machines so no waiting.

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★ 5

One for the best in the country

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★ 5

Friendly staff and clean gym

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★ 5

Helped get signed up, Seth helped me out, super cool dude!

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★ 5

Excellent customer service!!

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★ 5

Great gym with solid equipment and friendly staff and great management. The custodial staff is excellent, the men’s restroom gets a total spray and scrub multiple times a day. The one thing I don’t like is the hours, opening at 8am on the weekends is way too late and it would be nice if the 6am weekday opening was earlier as well. Because of this I have to go to EOS in the early mornings but choose this LA fitness later in the morning/day. If I didn’t have a corporate gym membership that gets me into multiple gyms I would probably have to go with EOS just for the hours even though I prefer this gyms location, equipment, and staff.

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★ 5

Great gym, Great staff

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★ 5

Traveling for work, came here to visit and wow, what a good gym. Thank you!

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★ 5

Nice fitness

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★ 5

Cool gym and great equipment and nice people

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★ 5

Been meaning to get back in the gym for a while now, the manager Jesse helped walk me through the whole program at LA and helped my dial in my fitness schedule and diet! I’m so happy to be working out again and couldn’t be any happier with the customer service Jesse provided!! Very nice people, thank you so much very highly recommended!

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★ 5

Amazing experience. Mark was super helpful probably one of the nicest people u will meet. Great employee. If u come to this LA Fitness definitely ask for him

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★ 5

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★ 5

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★ 5

Clean gym friendly staff

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★ 5

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★ 5

super great staff and facility has everything you need

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★ 5

Good customer service 💯

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★ 5

great customer service

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★ 5

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★ 5

This is a great gym. Has everything you need and more.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Thank you Jake! Awesome place for a super workout! Plenty of cardio options to meet anyone’s needs. I like the ability to switch from elliptical to bike and then to treadmill. We are staying in the Biltmore area and appreciate this convenient location. There’s loads of parking too. The pool and hot tub are perfect for an after cardio muscle relaxer. There’s even a juice bar to grab a fab protein drink or a protein waffle. Oh, last thing. I really like the weight lifting space.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym very clean and calm

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★ 1

The weekend hours are a massive inconvenience. Theres no reason why they should open 3 hrs later on the weekend especially when plenty of people have an early gym routine during the week. It’s even more ridiculous considering other locations in the valley open at 6am on these days. The cardio equipment has also been downgraded recently and you cant watch anything on your phone while doing cardio because the tray it sits on blocks half your screen. Such a brain dead design flaw. The previous cardio equipment was far superior. Besides these two fairly irritating issues the gym is fine.

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★ 5

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★ 5

Very ideal gym!!! Centralized in shopping area with trader Joe and whole food and all with some rest!!! Staff are very professional and personable

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★ 5

I appreciate this fine club close to the hotel where my wife Theresa and I stayed in Phoenix’s Biltmore area. Jake is very friendly and helpful in explaining what the club has to offer.

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★ 5

This gym is always busy but they do a good job of keeping it clean and the clientele is generally friendly. The snack bar is exceptionally good.

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★ 5

Lot of equipment and great to work out here!

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★ 5

Staff very friendly courteous I will give 10 stars if I could

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★ 5

Awesome to visit while out of town, great customer service

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★ 5

Oh ya

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★ 5

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★ 3

The location is fine. But why do they keep changing their opening times. They used to be 24/7 then they changed to opening at 4am and now it’s 5am. So frustrating!

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★ 4

Outstanding environment, terrific people

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★ 5

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★ 1

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★ 3

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★ 5

Very helpful and responsive staff.
I felt welcome and they will be showing me specific exercises

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

marks the besst

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★ 5

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★ 5

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★ 5

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★ 4

The gym was good and friendly staff. Layout if great with a HIT area for those kind of workouts. Best part was the sauna which was large and very clean. Overall a great gym!

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★ 5

The La Fitness at 2777 E Camelback road is excellent! The staff is amazing and the gym is clean. Lot of machines to choose from. Highly recommend!!!

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★ 3

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★ 4

Why do gyms insist on playing music? Who asked for this? Who benefits? It’s not for the members—99% of us are either wearing headphones, talking to a friend, or just trying to focus. Yet, without fail, some overproduced pop garbage or club remix of a song that was already bad is blaring through the speakers. For what? To create an “atmosphere”? What atmosphere? A nightclub for people who wake up at 5 AM to deadlift?

It’s nothing but an outdated, corporate-gym marketing gimmick—an attempt to make the place feel more “exciting” to new members. Guess what? No one joins a gym for the vibes. They join because they want to lift weights, run on a treadmill, or otherwise suffer for self-improvement. And yet, instead of peace, we get force-fed whatever generic, algorithm-approved noise some regional gym manager thinks is “high-energy.”

And the worst part? It forces me to blast my own music just to drown it out. Now, not only do I have to listen to a song I actually like at borderline hearing-damage levels, but I’m also catching traces of some awful club beat leaking through in the background. If the goal is to create a frustrating, overstimulating environment, then congratulations—you nailed it.

Just turn it off. Let people control their own audio experience. Or, at the very least, keep it so low that it’s barely noticeable. No one walks into a gym, hears a Pitbull remix at max volume, and thinks, Wow, I feel so motivated now. The only thing it motivates me to do is find another gym.

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★ 1

Was told it is free cancellation within the first 7 days but was not reimbursed after cancellation. This was a rip off.

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★ 5

Amazing staff!

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★ 5

Very clean on my last visit, and the front desk staff were very helpful, especially Marc.

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★ 5

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★ 5

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★ 5

The staff was amazing and helpful!! The gym was clean and had lots of equipment!

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★ 5

Nice gym clean and well taken care of.

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★ 5

Friendly staff, accommodating, clean!

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★ 5

Awesome place! Clean and friendly. Highly recommend!

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★ 5

In town for a conference, had time to drop in for a quick workout. Gym was clean, nice staff, was perfect for a quick drop in.

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★ 5

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★ 5

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★ 5

I love coming to this location- the gym is always clean, staff is friendly and the sauna is always hot. Thank you LA Fitness

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★ 5

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★ 5

Great place

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★ 5

Amazing customer experience, was only there for a short period of time but a very simple process accessing the gym and great equipment.

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★ 5

Very Professional !!! Highly recommended

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★ 5

First time at this location and I would like to say customer service was great showed me around and helped when I needed assistance.

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★ 5

Love the atmosphere, the equipment was a always clean and the staff is very friendly!

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★ 5

Nico and Jake were very friendly and made the experience awesome, highly recommend! Make sure you go to the 2077 location!

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★ 5

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★ 5

Clean gym and welcoming environment

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★ 5

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★ 5

This gym I'm training for the past 4 years and is very clean stuff is very nice and community wise a lot humble people 💪

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★ 5

Very clean gym, all the equipment I need, love coming here.

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★ 5

Very clean helpful and friendly love this place will def be back

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★ 5

Best staff out there nicest people

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★ 5

Love going to this gym. Probably the most clean LA Fitness I’ve ever been to. Never super overcrowded either.

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★ 5

The management here is very helpful with all questions I had. The facilities are also very nice and so much better than my hotel gym. I will be coming back to this gym when I’m on another work trip.

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★ 3

Gotta love LA Fitness in January, someone tried to fight me today in the locker room.

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★ 5

The management is great and helpful. I just want to play basketball and the courts are always clean.

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★ 5

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★ 5

Staff was amazing, clean facilities and excellent equipment. Sauna was a major plus!!

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★ 5

I really only go to hoop. Going on a random day during the week you will find games of 5v5 with decent talent starting around 6 and getting more talented as time goes by

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★ 1

LA fitness is a terrible company with predatory business practices. If you need to cancel your membership, good luck. They will keep charging you, will make up new account members that have no association with you, and then tell you to file a fraud claim with your bank. I've been dealing with this crap for months. This location is also terrible. It's small, super outdated and very crowded at all times. Look at planet fitness or eos. They are better values and have much newer equipment at the midtown locations.

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★ 5

Great customer service, and place is clean. Has every machine I needed.

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★ 5

Great customer service!

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★ 5

Amazing staff and great gym

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★ 5

I love this La Fitness! Only positive things to say. Jake was super helpful in assisting with all membership questions and made me feel very comfortable. All the staff are friendly and the facilities are clean and have everything you need. Highly recommend this gym!

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★ 1

Please stop allowing people to come into the sauna with their cell phone and watching content without headphones. All of this behavior is hazardous and also very rude.

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★ 5

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★ 5

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★ 5

Awesome environment, love the staff at front desk. Working out here for years now

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★ 5

Love the verity of equipment and the clean environment.

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★ 5

I love going to LA Fitness, especially for the pool! The pool is always clean, which makes swimming really peaceful. I like the hot tub and sauna too. The staff is friendly and helpful, making it a great place to work out. If you like swimming, I definitely recommend checking them out! ⭐⭐⭐⭐⭐

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★ 5

Awesome gym, front desk staff are always friendly and very helpful. This location seems to always be clean and organsized , I absolutely enjoy working out here and can usually find everything I need here. Definitely recommend this location.

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★ 5

Its a really nice facility, they keep everything clean and the machines are always operable. I personally wont ever recommend the training program. like ALL gyms, there are peak hours. Roman at the desk help me out one time a that I missed place my AirPods.

Source: Google

★ 5

Amazing staff and great gym! I was in town for the weekend the staff was so great making me feel as if I was a full time member. The facilities are great which include basketball court, a ton of freemotion machines, plenty of racks and free weights, a sauna, and a pool.

Highly recommend doing a day pass for $20 if you’re in town for a little, such as at a bachelor party, and need a lift. Thank you La fitness team!

Source: Google

★ 1

They don't keep their promises, first of all.

Second, they don't take responsibility for the things they do wrong and the promises they don't keep.

(They charge you $180 ON TOP of your bi-weekly payment if you miss a personal training session, but when THEY don't show to your 6am appointment because they didn't pay attention, they just just send you an apology text and expect you to be fine with it)

Third, they keep charging you money even after cancellation.

Came to the point I closed my bank account and I STILL get messages they're STILL trying to charge (just today actually), this is going on since September (3 different times they said they'd have a supervisor call, and the only people who keep calling are different reps to tell me my card didn't go through... No duh...)

I didn't have ANY of these issues when I had a membership in California... What a shame this location has such garbage service

Source: Google

★ 5

ALL THE STARS DUE TO THEIR AMAZING KIDS CLUB. Finally a place where my baby is happy in. The girls are amazing.
The gym has all you need and more. Very clean, big enough to not feel uncomfortable with the crowd. Location is convenient.

Source: Google

★ 5

Source: Google

★ 5

I love coming to the LA on camelback at 5 am. People are courteous and friendly. The gym is clean and I especially appreciate Lauren who greets me with a warm welcoming smile.

Source: Google

★ 5

Source: Google

★ 5

Good gym. One request is can you go back to opening at 7 on weekends. Your competition opens earlier, and there are no centrally located LA Fitness locations that open earlier than 8. Lifetime, EOS, and Planet Fitness all have longer weekend hours.

Source: Google

★ 5

I went into this location and the manager Nick was so friendly and professional. I was really happy with how the club is clean and well-organized. I have been a member since 2007 and look forward to continuing my membership.

Source: Google

★ 5

Source: Google

★ 5

Source: Google